40 Professional Services jobs in Helotes

Our client, a leader in innovative enterprise software solutions, is seeking a highly motivated and results-oriented Senior Business Development Manager to join their growing sales team. This position is a fully remote role, allowing you to work from anywhere in the US, with an emphasis on developing new business opportunities within the Texas market and beyond. You will be responsible for identifying and cultivating strategic partnerships, driving new client acquisitions, and expanding the company's reach into new market segments. The ideal candidate has a proven track record of success in business development or enterprise sales, with a deep understanding of B2B technology sales cycles. Exceptional skills in strategic planning, lead generation, and relationship management are essential. You will collaborate with marketing, product, and sales teams to develop targeted go-to-market strategies and ensure seamless client onboarding. This role requires a proactive individual with excellent communication, negotiation, and presentation skills, capable of engaging with C-suite executives and decision-makers. A Bachelor's degree in Business Administration, Marketing, or a related field is required, along with a minimum of 7 years of experience in business development or senior sales roles, preferably in the technology sector. Demonstrated success in achieving ambitious sales targets and a passion for building new business ventures are critical. If you are a self-starter with a strategic mindset and a drive for results, this remote opportunity offers significant potential for growth and impact.

About the Organization
AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water.

Description

About Us

AQUALIS is the nationwide leader of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction storm water and lift station systems. From stormwater, to wastewater, to drinking water, environmental challenges are forecasted to grow exponentially in the coming years due to aging infrastructure, climate change and the intensity of storms, urbanization and lack of compliance commitments today. AQUALIS delivers comprehensive sustainable water management to the retail, commercial, industrial, municipal, healthcare and education industries as well as HOAs and multi-family properties. AQUALIS' expertise includes storm water and lift station inspections, maintenance, repair, consultations, and emergency response, hydro-excavation, industrial vacuummation, jetting services, CCTV pipe inspections and water quality testing. We provide our clients with environmental compliance while inspiring change by preserving and protecting our community's water systems.

Why work with AQUALIS?

AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential.

Where do YOU fit in?

The Regional Quality Assurance Manager provides leadership and regional governance to Quality Assurance team and over service locations within the region, ensuring the quality and effectiveness of stormwater pond maintenance activities. This role involves oversight of inspections, implementation of quality control measures, oversight of documentation processes and compliance with regulations to maintain the functionality and environmental integrity of stormwater ponds for the Southeast territory.

Specific Duties:

• Oversee Quality Assurance staff; managing performance to ensure regional objectives such as: scope execution, warranty call-backs, schedule adherence, and professional representation of the AQUALIS brand.
• Support Quality Assurance staff in interactions with customers, local, state, and federal government personnel to resolve customer service concerns, and ensure regulatory compliance standards are met.
• Maintain consistency among corporate, division, and field teams through documentation and communication.
• Manage provider network within given region to ensure compliance with all standards including environmental, operating, and regulatory, safety and ethics.
• Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries.
• Oversee Quality Assurance staff in consistent quality of deliverables through best practices, project communication, and status reporting.
• Supervise inspection services, maintenance identification and regulation compliance through best practice applications.
• Collaborate with maintenance team to develop and implement quality control measures, standard operating procedures and checklists.
• Oversee implementation of site audit schedule and spot checks.
• Provide support to QA staff in documentation of quality issues and recommendations for improvement to AQUALIS leadership.
• Provide training and education support to providers and in-house staff as needed.
• Submit and / or approve reports and documentation based on company requirements, including but not limited to time records, credit card expenses, project documentation.
• Ensure overall client satisfaction and completion of project scope.
• Develop and maintain professional relationships with subcontractors and colleagues while supporting Quality Assurance team.
• Follow through on problems that may compromise effective job performance by using appropriate chain of command.
• Travel to job sites, in a variety of weather conditions, to ensure quality control, process improvement and completion of work at sites.
• Regional travel ~ 4-5 days / week (All travel expenses are covered by the Company, no reimbursement needed!)
• Completion of additional tasks as assigned by leadership.

Position Requirements

Bachelor's Degree in relevant discipline or proven track record of work experience in similar positions may be substituted for education requirements.

Extensive experience and knowledge of stormwater systems, maintenance and repairs required.

Current and valid driver's license with clean motor vehicle record required on hire. Must maintain this status to operate Company vehicles throughout the duration of this role.

Proven experience in stormwater pond maintenance or a related field, with a strong understanding of industry standards, regulations, safety requirements, and best practices.

Knowledge of stormwater management principles, including sediment control, vegetation management, and erosion control techniques.

• Excellent verbal and written communication skills.
• Ability to lead and support a remote workforce and travel as needed.
• * Proficient with mobile technology (i.e. iPad, laptop, email, etc.), Microsoft Word, Adobe Acrobat, and Microsoft Excel.
• Willing to travel regionally (All travel expenses are covered by the Company, no reimbursement needed!)
• Comfortable with supervising job sites in a variety of weather conditions.
• Background check, drug screening and driving record review are part of the pre-employment process.

Individuals with the following experience are highly encouraged to apply:
Sediment or Erosion Control - Environmental Management - Flooding Mitigation - Water Quality - Pollution Prevention and Detection - Water Distribution - Wastewater Collection and Treatment - Landscaping - Environmental Compliance

Location
San Antonio, TX

Category
Service Delivery

Full-Time/Part-Time
Full-Time

Exempt/Non-Exempt
Non-Exempt

Number of Openings
1

Base Compensation Min
57,500

Base Compensation Max
65,000

On Target Earnings

EOE Statement
AQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality.

We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law.

Tags

This position is currently accepting applications.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Service Delivery Center, SAP ABAP - Senior

The Opportunity

Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.

A top performer will have the ability to successfully manage an ABAP development team and deliver quality SAP custom programs on client engagements. They will have the ability to multi-task different assignments on engagements and have strong interpersonal skills that allow for effective communications with fellow EY and client team members. Build grow the team within the SDC model and mentor the junior team members

Skills and attributes for success

• Guide and support clients in selecting, implementing, and maintaining SAP technical solutions, encompassing blueprinting, design, configuration, testing, training, and go-live assistance.

• Collaborate with functional teams to interpret and translate business requirements into comprehensive design, functional, and technical specifications, while conducting thorough gap analyses.

• Contribute technical and development expertise within a project team, transforming design concepts into effective SAP solutions.

• Exhibit expertise in developing RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows) using SAP ABAP to fulfill business needs.

• Showcase extensive technical knowledge and skills in traditional ABAP, Object-Oriented programming in ABAP, Core Data Services (CDS), OData, Business Rules Framework Plus (BRF+), and SAP classic workflows.

• Conduct validations, develop test plans, and execute unit, system, and integration testing to ensure the quality and functionality of delivered solutions.

• Collaborate closely with clients, EY professional services management, and project managers to ensure timely and budget-compliant project delivery that meets client expectations.

• Engage and contribute within diverse teams, leveraging varied skills and backgrounds to enhance project outcomes.

• Consistently provide high-quality client services by actively monitoring project progress and addressing any issues.

• Foster and maintain long-term client relationships and professional networks to support ongoing collaboration and success.

To qualify, you must have

• Bachelor's degree in management information systems, Information Technology, Computer Science or related field

• Must have minimum of 3 years of experience in SAP technology project delivery for development organizations.

• Must have minimum 2 years of experience demonstrating leadership and management of project/development experience.

• Must have 3 years of experience in SAP ABAP development and must have experience in object-oriented ABAP techniques

• Minimum 2 years of experience in S/4 HANA ABAP development.

• Must have been part of at least 2 full life cycle SAP implementations

Ideally, you'll also have

• Project management certification is preferred (PMI/CAPM or PMP, PRINCE2)

What we look for

We're interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you'll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you're serious about progressing and ready to take on some of our clients' most complex issues, this role is for you.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $66,300 to $35,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 79,500 to 153,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Service Delivery Center, SAP Integration - Analyst**
**The Opportunity**
Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.
We are seeking to expand our team at the San Antonio SDC by hiring resources to establish a new integration concentration. This initiative aims to address the growing demand for expertise in traditional SAP integration, BTP Integration, and non-SAP integration technologies, including MuleSoft, Orderful, Apexanalytix, and Sterling Integrator.
A top performing Staff Application Systems Engineer will have the ability to design, develop, troubleshoot and deploy integration solutions between various SAP and non-SAP systems. They will have the ability to multi-task between assignments on different engagements, and manifest strong interpersonal skills that allow for effective communications with fellow EY and client team members.
**Skills and attributes for success**
+ Assist in requirements gathering, analysis, design, configuration, testing and deployment of SAP integration solutions.
+ Demonstrate expertise in integration protocols, including API requests, XML, OData service formats, and authorization/authentication mechanisms.
+ Transform design concepts into effective SAP solutions by contributing technical and development expertise within project teams.
+ Provide support in preparing project documentation and presentations.
+ Apply critical thinking and complex problem-solving skills to address challenges in integration projects.
+ Adapt quickly to new knowledge and evolving technologies in the integration landscape, both within SAP and externally.
+ Collaborate within diverse teams, leveraging various skills and backgrounds to enhance project outcomes.
+ Deliver high-quality client services by following best practices in the software development lifecycle, monitoring project progress, and promptly escalating issues to leadership.
+ Build and maintain long-term client relationships and professional networks to foster ongoing collaboration and success.
+ Develop proficiency in Agile methodologies and application development tools.
**To qualify, you must have**
+ Excellent analytical and problem-solving skills.
+ Strong verbal and written communication skills.
+ Bachelor's degree in management information systems, Information Technology, Computer Science or related field.
+ Strong interest in SAP technologies and integration processes.
+ Understanding of commonly used integration pathways like OData, SOAP, SFTP, JDBC Adapters, XML, webservices, service oriented architecture, APIs etc.
+ Basic understanding of programming concepts; familiarity with languages such as ABAP, Java, or Python is a plus.
+ Experience with other integration tools & platforms is a plus, but not required (e.g. Mulesoft, Boomi, Informatica.)
+ Experience developing integration architecture and strategies to ensure data consistency and integrity across systems is preferred
+ Familiarity with security best practices for integrations, including authentication, authorization, and data encryption.
**What we look for**
We're interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you'll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you're serious about progressing and ready to take on some of our clients' most complex issues, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $55,400 to $13,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 66,600 to 128,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Service Delivery Center, SAP ABAP - Senior
The Opportunity
Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.
A top performer will have the ability to successfully manage an ABAP development team and deliver quality SAP custom programs on client engagements. They will have the ability to multi-task different assignments on engagements and have strong interpersonal skills that allow for effective communications with fellow EY and client team members. Build grow the team within the SDC model and mentor the junior team members
Skills and attributes for success
+ Guide and support clients in selecting, implementing, and maintaining SAP technical solutions, encompassing blueprinting, design, configuration, testing, training, and go-live assistance.
+ Collaborate with functional teams to interpret and translate business requirements into comprehensive design, functional, and technical specifications, while conducting thorough gap analyses.
+ Contribute technical and development expertise within a project team, transforming design concepts into effective SAP solutions.
+ Exhibit expertise in developing RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows) using SAP ABAP to fulfill business needs.
+ Showcase extensive technical knowledge and skills in traditional ABAP, Object-Oriented programming in ABAP, Core Data Services (CDS), OData, Business Rules Framework Plus (BRF+), and SAP classic workflows.
+ Conduct validations, develop test plans, and execute unit, system, and integration testing to ensure the quality and functionality of delivered solutions.
+ Collaborate closely with clients, EY professional services management, and project managers to ensure timely and budget-compliant project delivery that meets client expectations.
+ Engage and contribute within diverse teams, leveraging varied skills and backgrounds to enhance project outcomes.
+ Consistently provide high-quality client services by actively monitoring project progress and addressing any issues.
+ Foster and maintain long-term client relationships and professional networks to support ongoing collaboration and success.
To qualify, you must have
+ Bachelor's degree in management information systems, Information Technology, Computer Science or related field
+ Must have minimum of 3 years of experience in SAP technology project delivery for development organizations.
+ Must have minimum 2 years of experience demonstrating leadership and management of project/development experience.
+ Must have 3 years of experience in SAP ABAP development and must have experience in object-oriented ABAP techniques
+ Minimum 2 years of experience in S/4 HANA ABAP development.
+ Must have been part of at least 2 full life cycle SAP implementations
Ideally, you'll also have
+ Project management certification is preferred (PMI/CAPM or PMP, PRINCE2)
What we look for
We're interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you'll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you're serious about progressing and ready to take on some of our clients' most complex issues, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $66,300 to $35,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 79,500 to 153,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Locations: Dallas, San Antonio, Alpharetta

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Job Title: Service Delivery Center - System Application Administrator - Senior

We are seeking a highly motivated System Application Administrator to join EY's Service Delivery Center. You will play an active role in administering the existing analytics platforms. You will join a team of platform adminstrators who are specialized in one tool, but cross-trained on other tools. While you will focus on specific application administration, knowledge of these other platforms is beneficial - QlikSense, Tableau, PowerBI, BOBJ, Matillion, Immuta, JIRA, Confluence, Coverity, Artifactory, Snowflake, Informatica (EDC, IDQ, Axon), Alteryx, HVR or Databricks.

This role requires a willingness to dive into complex problems to help the team find elegant solutions. How you communicate and approach problems is important to us. We are looking for team players, who are willing to bring people across the disciplines together.

Your Key Responsibilities

• Install and configure specific applications.

• Monitor the applicationplatform, including integration and alerting solutions, and recommend platform improvements.

• Troubleshoot and resolve application platform issues.

• Configure data source connections and manage asset libraries.

• Identify and raise system capacity related issues (storage, licenses, performance threshold).

• Define best practices for application deployment.

• Integrate application with other ES Data platforms and Business Unit installations of application.

• Participate in overall data platform architecture and strategy.

• Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.

To qualify for the role you must have

• Bachelor's degree in Computer Science or other related field

• A minimum of 3 years' experience customer success or in a customer-facing engineering capacity is required.

• Large scale implementation experience with complex solutions environment.

• Experience in customer-facing positions, preferably industry experience in technology based solutions.

• Experience being able to navigate, escalate and lead efforts on complex customer/partner requests or projects.

• Experience with Linux command line.

• An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features.

• Knowledge of the software development process and of software design methodologies helpful

• 3+ years experience in a cloud ops / kubernetes application deployment and management role, working with an enterprise software or data product.

• Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful.

• Cloud platform architecture, administration and programming experience desired.

• Experience with Helm, Argo CD, Docker, and cloud networking.

• Excellent communication skills: interpersonal, written, and verbal.

• Experience with Identity Access Management (IAM).

Ideally, you'll also have

• Experience with DoD

What we look for

We're interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You'll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you're ready to be the future of the group and make your mark in a growing business, this role is for you.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $66,300 to $35,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 79,500 to 153,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Location: Charlotte, San Antonio
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Position Summary:**
Work as part of the Business Applications Team (Microsoft Dynamics & Power Platform) delivering project based work and managed services to our clients. You will work as part of a project team and will be responsible for various activities, including but not limited to design, build/configuration, testing, analysis, delivery and support of Dynamics & Power Platform solutions. This position is fast-paced and ever-changing, which means you'll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions.
As part of your training we'll help you to develop your technical and soft business skills to support your career, so you can learn emerging technology and be empowered to jump right in. You're likely to balance your time among different Dynamics & Power Platform solutions and other immersive technologies such as the Azure cloud, robotics, machine learning and blockchain. As part of that, you'll need to be a logical thinker and have an active passion for learning and being challenged.
**Essential Functions of the Job:**
- Assist in the design, development, and testing of Microsoft Dynamics 365 & Power Platform solutions and their deployment.
- Develop and enhance Plug-ins to extend the functionality of Dynamics 365 applications.
- Participate in code reviews and adhere to best practices in software development
- Work on configurations such as creating entities, forms, workflows, business rules, dashboards and reports.
- Create, Update and maintain Model Driven Apps, Canvas App, Power Automate flows and Power Pages.
- Conduct unit tests and analyze results to confirm that developed code meets requirements
- Develop specifications and design documents Based upon client requirements and translate them into technical specifications.
- Based on the created specifications and design documents create use cases and business process flows
- Document completed configuration following agile build
- Lead teams according to the assigned development feature
- Provide feedback to team members on the requirement specifications and design documents
- Review configurations and builds for completeness and accuracy to design
- Capture and review mapping documents related to data integration and migration efforts
- Perform data related activities such as export, import, transformation, deduplication and cleansing
- Support integration and data migration development and testing efforts
- Support user acceptance testing thru the identification and resolution of identified defects
- Support deployment of solutions to client's pre-production environments
- Develop training and communications materials to drive user adoption
- Assist in identifying, investigating, and resolving users' problems with deployed solutions
- Fielding support request through various methods such as calls, chat, email, and/or other communication from users with inquiries regarding use of deployed solutions
- Guiding users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions
- Collaborates with programmers to explain errors and/or recommend modifications in programs
- Mentoring Associate Analysts and Analysts on the above responsibilities
- Support the Managers and Senior Managers in upward stakeholder management and day-to-day management of the Dynamics Competency within the Service Delivery Center
**Knowledge and Skills Requirements:**
- Stay abreast of current business, technology and industry trends relevant to the client's business process management needs
- Experience in software configuration, development, workflow and process design, analysis and quality assurance
- Understanding of release management processes and experience with DevOps pipelines.
- Knowledge of C#, .NET and JavaScript for customizing Dynamics 365 Forms and extending functionality.
- Experience with Microsoft Dynamics 365, Power Platform or CRM solutions and cloud-based technologies (Azure).
- Familiarity with CSS to create and enhance custom user interfaces and improve the user experience.
- Analytical thinking and aptitude to learn and adapt latest technologies and best industry standards and practices
- Experience with implementing technology solutions using Agile and Waterfall methodologies
- Experience with analyzing and solving problems of a complex nature and working with business, management and technology concepts
- Knowledge of project management, teaming, organizational, analytical and problem-solving skills a plus
- Experience working in a shared services function and environment a plus
**Supervision Responsibilities:**
- In a production supervision role, the Senior Analyst acts as a Team Leader. They are responsible for the day-to-day performance of a group of production Analysts; including but not limited to their physical supervision, such as adhering their work schedule, team collaboration, meeting engagement expectations specific to their assigned work and timely delivery. Provides performance feedback that ensures our production analysts are held accountable to EY's standard of performance during client delivery.
- Senior Analysts are designated to be a Counselor for three to five Staff/Analyst level employees within three years of entering the Senior Analyst rank. The Counselor role is responsible for managing an employee's career development, skills development and performance management.
**Other Requirements:**
- Willingness and ability to travel up to 20% of the time
**Job Requirements:**
**Education:**
- Bachelor's degree in Computer Science, Management Information Systems or other technical field of study
**Experience:**
- Minimum of 3 years of experience as a member of a technology team participating in one or many of the technology life cycle phases; could include requirements definition, architecture design, conversion and testing
Certification Requirements:
- Candidates are preferred with one or more of the following:
- Microsoft Power Platform Fundamentals, Exam PL-900
- Microsoft Power Platform Functional Consultant, PL-200
- Microsoft Power Platform Developer Associate, PL-400
- Power Automate RPA Developer Associate, Exam PL-500
**Note:**
This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $67,000 to $36,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 80,300 to 155,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Locations: Dallas, San Antonio, Alpharetta
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Job Title: Service Delivery Center - System Application Administrator - Senior**
We are seeking a highly motivated System Application Administrator to join EY's Service Delivery Center. You will play an active role in administering the existing analytics platforms. You will join a team of platform adminstrators who are specialized in one tool, but cross-trained on other tools. While you will focus on specific application administration, knowledge of these other platforms is beneficial - QlikSense, Tableau, PowerBI, BOBJ, Matillion, Immuta, JIRA, Confluence, Coverity, Artifactory, Snowflake, Informatica (EDC, IDQ, Axon), Alteryx, HVR or Databricks.
This role requires a willingness to dive into complex problems to help the team find elegant solutions. How you communicate and approach problems is important to us. We are looking for team players, who are willing to bring people across the disciplines together.
**Your Key Responsibilities**
+ Install and configure specific applications.
+ Monitor the applicationplatform, including integration and alerting solutions, and recommend platform improvements.
+ Troubleshoot and resolve application platform issues.
+ Configure data source connections and manage asset libraries.
+ Identify and raise system capacity related issues (storage, licenses, performance threshold).
+ Define best practices for application deployment.
+ Integrate application with other ES Data platforms and Business Unit installations of application.
+ Participate in overall data platform architecture and strategy.
+ Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.
**To qualify for the role you must have**
+ Bachelor's degree in Computer Science or other related field
+ A minimum of 3 years' experience customer success or in a customer-facing engineering capacity is required.
+ Large scale implementation experience with complex solutions environment.
+ Experience in customer-facing positions, preferably industry experience in technology based solutions.
+ Experience being able to navigate, escalate and lead efforts on complex customer/partner requests or projects.
+ Experience with Linux command line.
+ An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features.
+ Knowledge of the software development process and of software design methodologies helpful
+ 3+ years experience in a cloud ops / kubernetes application deployment and management role, working with an enterprise software or data product.
+ Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful.
+ Cloud platform architecture, administration and programming experience desired.
+ Experience with Helm, Argo CD, Docker, and cloud networking.
+ Excellent communication skills: interpersonal, written, and verbal.
+ Experience with Identity Access Management (IAM).
**Ideally, you'll also have**
+ Experience with DoD
**What we look for**
We're interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You'll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you're ready to be the future of the group and make your mark in a growing business, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $66,300 to $35,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 79,500 to 153,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Locations: San Antonio, Jacksonville, Alpharetta.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Service Delivery Center Senior - Financial Services Organization - QA Automation Tester

EY is the only professional services firm with a separate business unit ("FSO") that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based Financial Services clients. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The Opportunity

Innovation and automation are at the heart of what we do every day. You must stay on the leading edge of technology and use it to create bespoke solutions to solve problems for our clients. Specifically, your mission will be to design, build, deploy and customize complex technical solutions to accelerate and streamline software application delivery and system integration projects.

See examples of our work here:

And hear us talk about leading technology, our patented technology and thought leadership here:

Most of our projects are built in Java but you will also be exposed to different technologies including web (Angular, React, etc), other languages (.NET, python, etc), web/microservices and databases. A key part of innovation is using the right tool for the job so you'll always have opportunity to learn and leverage new technology as it comes out such as machine learning, natural language processing (NLP) and data analytics. Our clients look to us to solve their problems not just deploy software they could do themselves so this means you'll be expected to build custom frameworks, tools and utilities such as custom automation drivers, JSON and XML parsers, integrations between tools and extend existing frameworks to provide new, cutting edge technologies.

Most of our work is specifically aimed at accelerating and enhancing software testing. Manual testing can be inefficient and many of today's complex systems and technologies can't be tested manually. Even traditional automated testing is outdated so it's our job to build new tools and technology to do it better.

Everything you'll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you'll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you'll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries.

Key Responsibilities:

• Works directly with the client engagement and delivery center leadership teams on executing the Engagement Management Framework

• Conduct tests and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client requirements

• Planning, designing and implementing tools or assets to solve complex problems, including primarily custom Java-based tools and frameworks

• Developing client relationships across multiple levels and support sales efforts

• Contributes consistently to the development of technical solutions throughout the solution delivery center

• Leads team meetings (e.g., status meetings)

• Provides detailed review of team's work product (i.e., associates and analysts)

• Produces high-quality deliverables with no supervision

To qualify, you must have

• Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and approximately 3 years of relevant work experience

• Passion and interest for solving problems using technology

• Seeing problems as challenges and opportunities, not roadblocks

• Technical knowledge with all aspects of the software lifecycle including design, architecture, development and testing

• Candidate must have a mix of experience in Java and/or Python, along with hands-on test automation skills using Selenium and/or Playwright (with TypeScript/JavaScript)

• 3+ years of experience in Java or Python , with strong understanding of object-oriented programming (OOP) principles.

• Proficiency in core programming concepts such as collections, serialization, exception handling, and data structures (e.g., LinkedHashMap in Java or equivalent in Python ).

• Experience applying software development and architecture best practices in either Java or Python environments .

• 2+ years of hands-on experience in test automation using tools such as JUnit, Selenium, REST Assured, Karate, or Playwright (with TypeScript/JavaScript).

• At least 2 years of experience with at least 3 of these concepts:

• Design, implementation and usage of complex test automation frameworks

• Data querying (Example: SQL)

• Data analytics and statistics (variant distribution, data sampling, trend analysis, predictive modeling or forecasting)

• Any sub-area or use case of Artificial Intelligence (machine learning, natural language processing, etc)

• CICD implementations and tools (example: Jenkins, Ansible, GitLab)

• Working knowledge in web technologies such as Angular, React, HTML/CSS, etc

• Innovative and creative mind to think outside of the box

• Resourceful and able to find possible solutions to problems individually and within a team

• Coaching teams members with a goal of fostering an innovative and inclusive team-oriented work environment

• Sharing your knowledge and developing engagement tools and enablers to build capability for the practice

• Developing client relationships across multiple levels and support sales efforts

• Effectively leading and mentoring others technically and professionally

Ideally, you'll also have

• Certifications or degree specializations in application development, analytics, test automation or artificial intelligence preferred

What we look for

We're interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you'll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you're serious about progressing and ready to take on some of our clients' most complex issues, this role is for you.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $67,000 to $36,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 80,300 to 155,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .