What Program Delivery Jobs are in the United States?

**Consulting Principal, Program Delivery Lead**
**Dallas, TX**
**About Cognizant Consulting**
Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business. Could it be you?
**About the role**
As a **Program Delivery Lead, Cognizant Consulting** , you will make an impact by leading the end-to-end delivery of the Value VxP Program, ensuring program objectives, delivery timelines, quality standards, and client expectations are met. You will be a valued member of the Cognizant Consulting team and work collaboratively with client leadership, vendor teams, service lines, Program Directors, Project Managers, and technical delivery teams.
**In this role, you will:**
+ Manage all aspects of the Value VxP Program, including delivery planning, execution, governance, risk management, and stakeholder communication.
+ Build trusted client relationships by acting as a technical advisor to customer technical and leadership teams, while serving as the primary escalation point for delivery-related matters.
+ Collaborate with client teams, vendor teams, service lines, Program Directors, Project Managers, and technical delivery teams to ensure overall program objectives and timelines are achieved.
+ Lead resource planning, allocation, and capacity forecasting to optimize delivery capability and support successful execution.
+ Provide overall program leadership to technical teams, ensuring high-quality solutions are delivered within agreed timelines and budgets.
+ Champion automation initiatives across delivery processes to improve efficiency, quality, consistency, and speed of execution.
+ Oversee testing activities within customer environments, ensuring alignment with project requirements while promoting automated testing frameworks and continuous improvement.
+ Manage technical escalations across Delivery, Engineering, Support, and Managed Services teams.
+ Identify delivery risks, assess business impact, and implement proactive mitigation strategies to support successful outcomes.
**Work model**
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**What you must have to be considered**
+ Strong experience leading complex technology delivery programs in a client-facing environment.
+ Demonstrated ability to manage program delivery across cross-functional teams, including client teams, vendor teams, service lines, engineering, support, and managed services.
+ Experience leading resource planning, allocation, capacity forecasting, delivery governance, and risk mitigation.
+ Strong technical advisory skills with the ability to communicate effectively with customer technical teams and senior leadership.
+ Experience managing delivery-related escalations and driving resolution across multiple stakeholder groups.
+ Proven ability to deliver high-quality solutions within agreed timelines, budgets, and business expectations.
**These will help you succeed**
+ Experience supporting automation initiatives across delivery, testing, or operational processes.
+ Familiarity with automated testing frameworks, continuous improvement practices, and quality-focused delivery methods.
+ Strong program leadership skills with the ability to bring structure, clarity, and accountability to complex delivery environments.
+ Experience working in consulting, professional services, or client delivery organizations.
+ Ability to build trusted relationships, manage ambiguity, and proactively identify risks before they impact delivery.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
**Benefits**
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical, dental, vision and life insurance
+ 401(k) plan and contributions
+ Employee stock purchase plan
+ Employee assistance program
+ 10 paid holidays plus PTO
+ Paid parental leave and fertility assistance
+ Learning and development certifications and programs
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**About the Role**
As a **QA Program Delivery Lead** , you will make an impact by leading complex quality engineering and transformational testing programs that support strategic business objectives. You will be a valued member of the Quality Engineering team and work collaboratively with business executives, client stakeholders, delivery teams, technology partners, and cross-functional leadership teams.
**In This Role, You Will:**
- Lead end-to-end planning, execution, and delivery of large-scale quality engineering and testing programs.
- Drive successful implementation of Test Automation, GenAI, and Data Strategy initiatives aligned with client business objectives.
- Manage complex enterprise-wide programs, ensuring scope, schedule, budget, quality, and risk management objectives are achieved.
- Build and maintain strong relationships with executive stakeholders, clients, vendors, and cross-functional teams.
- Provide program governance, status reporting, issue resolution, and strategic recommendations to senior leadership.
**Work Model**
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, **this is a hybrid position requiring 4 days per week in a client office in Charlotte, NC.** Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**What You Need to Have to Be Considered**
- 18+ years of experience in Quality Engineering and Software Testing with strong knowledge of testing methodologies, tools, and best practices.
- 10+ years of Program and Project Management experience leading large-scale enterprise initiatives.
- Proven experience managing complex end-to-end implementations and multi-workstream delivery programs.
- Strong executive communication skills with the ability to effectively engage and influence C-level stakeholders.
- Experience aligning business strategy with quality engineering initiatives, including Test Automation, GenAI, and Data Strategy programs.
- Demonstrated expertise in program governance, budget management, risk mitigation, dependency management, and delivery oversight.
- Experience leading organizational change management and driving adoption of new processes, strategies, and technology solutions.
**These Will Help You Stand Out**
- General Insurance domain expertise.
- Experience leading enterprise-wide QA transformation programs.
- Knowledge of modern Quality Engineering practices, frameworks, and emerging technologies.
- Strong client relationship management and consulting skills.
- Experience managing distributed teams, vendors, and third-party technology partners.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
**Benefits:**
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
**Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.**
***Please note, this role is not able to offer visa transfer or sponsorship now or in the future***
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Position Overview**
The Lead Software Delivery Project/Program Management supports IVR and conversational AI initiatives across the voice customer journey. The role operates as a data-driven investigator and solution enabler, translating complex behavioral, business logic, routing, authentication, and conversational data into actionable insights that improve IVR performance, self-service outcomes, and overall customer experience.
In this capacity, the role provides critical analytical support for high-priority initiatives, validates post-release performance of new IVR features, identifies optimization opportunities across caller interactions, and enables reusable data assets that help cross-functional teams make faster, better-informed decisions.
**Key Responsibilities**
**IVR & Conversational AI Investigation**
Lead deep-dive investigations across the voice customer journey to understand caller behavior, business rule impacts, routing outcomes, authentication performance, escalation patterns, and self-service containment opportunities. Translate findings into clear, actionable recommendations that support customer experience design and operational decision-making.
**Data Analytics & Performance Optimization**
Develop and leverage analytics frameworks using platforms such as Snowflake, Power BI, and related data tools to evaluate caller interactions, measure feature effectiveness, monitor post-release performance, and identify trends that inform optimization across call steering, containment, authentication, and assisted-service handoff flows.
**Performance Optimization & Continuous Improvement**
Identify optimization opportunities within IVR routing, self-service experiences, caller intent capture, containment strategies, and conversational AI logic. Partner with stakeholders to prioritize improvements, validate expected outcomes, and support continuous refinement of the customer journey.
**Cross-Functional Partnership & Solution Enablement**
Partner across Product, Development, Analytics, Care, and external platform teams to interpret performance data, clarify business logic implications, inform routing and experience design decisions, and enable solutions that improve customer and operational outcomes.
**Executive Insights & High-Priority Initiative Support**
Prepare concise executive-level insights, performance summaries, impact assessments, and recommendation readouts for high-priority initiatives. Support rapid turnaround analysis when production behavior, release performance, customer experience, or business outcomes require immediate investigation.
**Required Qualifications**
+ 5+ years of experience in technical program/project management, analytics, or customer experience optimization.
+ Experience supporting IVR, conversational AI, contact center, customer care, or digital self-service platforms
+ Strong analytical skills with the ability to interpret caller behavior, system logic, performance trends, and customer journey data
+ Ability to translate complex data findings into executive-ready insights, recommendations, and measurable improvement opportunities
+ **Must be Fluent in Spanish**
**Preferred Qualifications**
+ Hands-on experience with Snowflake, Power BI, SQL, Kibana, or comparable analytics and visualization tools
+ Familiarity with conversational AI platforms, IVR routing logic, caller intent capture, authentication flows, or self-service containment strategies
+ Experience building reusable dashboards, analytical frameworks, reporting models, or data assets that support broad team adoption
+ Telecom, customer care, voice channel, or enterprise contact center experience
+ Key Leadership Traits
+ Investigative mindset with strong ownership and curiosity
+ Ability to translate ambiguity, data complexity, and system behavior into clear action plans
+ Executive communication skills with the ability to simplify complex findings
+ Data-driven decision making focused on measurable customer experience and operational outcomes
+ Collaborative leadership style with the ability to influence across matrixed teams
**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.**
Our Lead Software Delivery Proj/Prog Mgmt jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Atlanta, Georgia, Dallas, Texas
**Salary Range:**
$116,700.00 - $196,100.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

**Working Title: Assistant District Engineer, Program Delivery - MnDOT District 6 - Engineer Senior Administrative**
**Job Class: Engineer Senior Administrative**
**Agency: Transportation Dept**
+ **Job ID** : 95511
+ **Location** : Rochester
+ **Telework Eligible** : Yes, this position is located at the Headquarters in Rochester and has the flexibility to work a hybrid schedule or work in the office. The incumbent will be required to make a telework arrangement with their supervisor. The incumbent will be expected to work in the office at least 50% of the time as determined by policy and discussion with their supervisor.
+ **Full/Part Time** : Full-Time
+ **Regular/Temporary** : Unlimited
+ **Who May Apply** : Open to all qualified job seekers
+ **Date Posted** : 07/14/2026
+ **Closing Date** : 08/03/2026
+ **Hiring Agency/Seniority Unit** : Transportation Dept / Transportation-Managerial
+ **Division/Unit** : District 6C- ADE Program Dlvry / ADE Program Delivery
+ **Work Shift/Work Hours** : Day Shift
+ **Days of Work** : Monday - Friday
+ **Travel Required** : No
+ **Salary Range:** $53.66 - $76.98 / hourly; $112,042 - $160,734 / annually
+ **Classified Status** : Classified
+ **Bargaining Unit/Union** : 220 - Manager/Unrep
+ **FLSA Status** : Exempt - Executive
+ Designated in Connect 700 Program for Applicants with Disabilities ( : Yes
**The work you'll do is more than just a job.**
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position will manage and provide engineering leadership for the operations of District 6, including design, hydraulics, project management, consultant agreements, major projects, materials and planning. As a member of the District Management Team, manage and integrate the District's resources. They will manage the SE Minnesota Area Transportation Improvement Program and chair the SE Minnesota Area Transportation Partnership. This position has full managerial authority and accountability for human and fiscal resources and other resources needed to deliver these aspects of the program delivery area in a manner that addresses customer needs.
As a member of the Pre-Construction Management Group (PCMG), you will provide leadership, management, and direction to State and District Program Delivery Sections so that programs can be accomplished and constituent needs met.
**Note:** This position is located at the Headquarters in Rochester and has the flexibility to work a hybrid schedule or work in the office. The incumbent will be required to make a telework arrangement with their supervisor. The incumbent will be expected to work in the office at least 50% of the time as determined by policy and discussion with their supervisor.
**Minimum Qualifications**
To qualify, Engineer Senior Administrative **applicants must meet all the following:**
+ Licensure as a professional Engineer with the Minnesota Board of Architecture, Engineering, Land Surveying, Landscape Architecture, Geoscience, and Interior Design (AELSLAGID). (If obtaining licensure through Comity, a temporary permit from AELSLAGID must be provided to MnDOT HR prior to starting employment.)
+ Five (5) years of professional post-registration engineering experience of which at least three (3) years must be at the Engineer Principal level or higher (e.g., qualifying Engineer Principal experience includes management of high level, complex projects, or programs, including supervision of other engineers.)
If you meet these requirements, you must also submit a written summary of your knowledge and experience in the following areas:
+ **Leadership:** considerable leadership skills and experience to successfully lead and manage agency initiatives, develop, and implement innovative solutions to complex issues, lead and motivate others who do not report directly in developing and completing projects/programs.
+ **Fiscal:** strong fiscal management experience with large, complex budgets including allocating resources.
+ **Technical:** extensive knowledge of engineering principles in an engineering organization, Minnesota's construction industry, current transportation industry technology, and MnDOT's organization, policies, and programs.
+ **Communications/Human Relations:** excellent oral and written skills to successfully interact with and create strong relations with management, external stakeholders, and MnDOT staff and a high level of negotiation and conflict management skills.
**Additional Requirements**
REFERENCE/BACKGROUND CHECKS:
**Successful candidate must pass past-employer reference checks and criminal history check**
It is our policy that all candidates submit to a background investigation prior to employment. The background check may consist of the following components:
+ SEMA4 Records Check
+ Criminal History Check
+ Employment Reference Check
+ Education/License Verification
+ Driver's License Check
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at or email . Please indicate what assistance is needed.

**Principal** **Software Delivery Project/Program Manager**
**Position Overview**
The Principal Software Delivery Project/Program Manager serves as a strategic leader within AT&T's AI-powered customer experience transformation organization, responsible for leading the delivery and adoption of next-generation Agentic AI capabilities across the customer self-service ecosystem. This role combines technical program leadership, organizational transformation, data-driven decision making, and cross-functional influence to enable the transition from traditional conversational AI solutions to an intelligent agentic platform model. The position serves as the bridge between business strategy, customer experience objectives, AI technology capabilities, and software delivery execution. The successful candidate will not only manage complex technology programs but also drive enterprise transformation by helping stakeholders adapt to new ways of working, new operating models, and new AI-enabled customer experiences.
**Key Responsibilities**
**Agentic AI & Technology Transformation Leadership**
-Lead transformation initiatives supporting migration from traditional AI architectures to an Agentic AI platform.
-Partner across Product, Engineering, Operations, Data Science, and vendor teams to define and execute transformation roadmaps.
-Establish scalable governance, delivery, measurement, and operationalization frameworks for Agentic AI capabilities.
-Drive adoption of new tools, processes, and operating models required to realize Agentic AI value.
-Identify opportunities to automate workflows, improve customer outcomes, reduce operational costs, and create business value through AI agents.
-Guide organizations through ambiguity as platforms, processes, and operating models evolve.
**Program & Portfolio Leadership**
-Own end-to-end delivery of complex software initiatives from intake through deployment and optimization.
-Lead roadmap planning, dependency management, backlog prioritization, and release execution.
-Drive achievement of strategic business objectives through disciplined program management.
-Manage cross-functional delivery teams and vendor partnerships.
**Data Analytics & Benefits Realization**
-Define KPI frameworks and benefit measurement methodologies.
-Analyze operational, customer, and business performance data to inform decisions.
-Translate complex analytics into actionable executive recommendations.
**Stakeholder & Executive Leadership**
-Influence senior leaders and stakeholders across business and technology organizations.
-Create executive communications, governance materials, and transformation narratives.
-Build alignment across competing priorities and organizational boundaries.
**Change Management & Organizational Readiness**
-Develop adoption strategies for new AI capabilities and operating models.
-Lead organizational readiness and transformation activities.
-Champion a culture of innovation, experimentation, and continuous improvement.
**Required Qualifications**
-8+ years of technical program or project management experience in enterprise environments.
-Experience leading technology, AI, digital, or platform transformation initiatives.
-Strong understanding of software delivery lifecycles and enterprise technology implementations.
-Demonstrated knowledge of Generative AI, Agentic AI, machine learning, or conversational AI technologies.
-Advanced stakeholder management and executive communication skills.
Strong analytical and data-driven decision-making capabilities.
**Preferred Qualifications**
-Experience with contact center technologies, AI-driven customer experiences, or cloud platforms.
-Experience managing large-scale vendor partnerships.
-Telecommunications or customer care experience.
-Experience implementing organizational change associated with emerging technologies.
**Key Leadership Traits**
-Strong ownership mindset
-Ability to translate ambiguity into execution
-Excellent communication skills
-Data-driven decision making
-Ability to lead in a matrixed organization
**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.**
Our Principal Software Deliv Proj/Prog Mgmt jobs earn between $128,400.00 - $215,800.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Atlanta, Georgia, Dallas, Texas
**Salary Range:**
$128,400.00 - $215,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

**Req ID:** RQ
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** None
**Public Trust/Other Required:** MBI (T2)
**Job Family:** Program Delivery and Execution
**Skills:**
Client Relationship Management,Delivery Management,Risk Control,Scaled Agile Framework (SAFe)
**Certifications:**
Project Management Professional (PMP) | Project Management Institute (PMI) - Project Management Institute (PMI)
**Experience:**
10 + years of related experience
**Job Description:**
General Dynamics Information Technology (GDIT) is hiring a **Program Delivery Manager** to lead delivery execution for a major **FDA** modernization program. This role is key to ensuring high‑quality, on time delivery in a complex, fast‑moving, Agile environment.
The Program Delivery Manager will provide hands‑on leadership across multiple technical and functional teams, ensuring alignment with program priorities, managing dependencies, and driving predictable, efficient execution. The role requires close coordination with the Senior Program Manager, government stakeholders, and end‑user communities to ensure delivery meets mission needs.
Responsibilities include overseeing resources across development releases, O&M, Help Desk operations, and emerging AI initiatives; identifying and escalating risks; and maintaining transparency and stakeholder alignment. This is a high‑impact role for a leader skilled at driving consistent delivery, elevating team performance, and ensuring solutions meet quality and mission standards.
**_**This role is hybrid, requiring 3 days in office at the GDIT Gaithersburg office and FDA Silver Spring campus.***_**
**_This role will require you to obtain and maintain a Public Trust and will require you to provide onsite fingerprinting at a designated facility. This investigation may review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications._**
**Responsibilities:**
+ Drive disciplined delivery execution through clear expectations, proactive issue resolution, and strong quality oversight.
+ Align delivery decisions with mission needs, business processes, and real program outcomes.
+ Maintain tight cross‑team coordination and validate deliverables throughout the SDLC.
+ Communicate accomplishments, risks, dependencies, and impacts clearly to stakeholders.
+ Build strong client engagement to understand priorities and maintain alignment with evolving needs.
+ Break down complex initiatives into scalable, structured workstreams with defined scope and sequencing.
+ Assess and quantify workstream complexity, identifying scale drivers and related risks.
+ Integrate new workstreams into governance and Agile operating rhythms without disrupting stability.
+ Apply practical Agile methods to maintain predictability, address bottlenecks, and drive modernization and automation.
+ Produce clear internal reports, consolidate key metrics, support audits, escalate major risks, and keep leadership aligned.
**Required Skills and Experience:**
+ Bachelor's degree with 12+ years of experience (or equivalent combination of education and experience)
+ Current or recent experience leading enterprise program, preferably at the HHS or FDA
+ Experience managing multi-system projects and working with cross-functional project teams in a matrixed environment
+ People Management experience; career counselling and mentorship skills
+ Experience in managing projects with Agile values, principles, processes, and methods such as iterative and incremental development, burn down, continuous integration, and test-driven
+ Demonstrated AI mindset, including ability to leverage AI-driven insights, adapt data informed decision-making, and guide teams in responsible use of automation, analytics, and emerging technologies.
+ Must be able to obtain a Public Trust with 3 out of the last 5 years of residency in the US
**Desired Skills and Experience:**
+ Experience managing large-scale and complex enterprise transformation programs
+ Experience with SAS products like Appian and Pega
+ Experience working in a SAFe Agile Environment
+ A passion for the mission the project is supporting
+ Active PMI PMP certification
\#GDITFedHealthJobs
The likely salary range for this position is $157,250 - $212,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans
Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

**Job Family** **:**
IT Project Management
**Travel Required** **:**
Up to 10%
**Clearance Required** **:**
Ability to Obtain Public Trust
Guidehouse is looking for a Associate Director/Director of Software Delivery to join our team. Guidehouse is responsible for building and expanding **GrantSolutions,** a shared service platform of over 1500 federal grant programs demonstrating a new model of how agencies and departments across the Federal Government work together to eliminate duplication of services and leverage resources and technology.
+ GrantSolutions consists of 10+ software products and a full spectrum of support and consulting services to help Federal agencies maximize the value of their grant investments.
+ We serve 150,000+ users across the country and around the world.
+ We manage $80B+ annually across 10+ Cabinet-level Departments.
+ Our business model and technologies have led to incredible growth and has become one of the most innovative organizations in government, repeatedly recognized with awards.
**What You Will Do** **:**
+ Technical and project leadership to the software development and Government customer teams, including multiple scrum teams and subcontractors.
+ Plans and oversees the execution of multiple simultaneous software development projects from requirements gathering to production release.
+ Collaborates cross organizationally (e.g. operations, customer care) to ensure the successful launch and user adoption of software releases.
+ Collaborates with key customer and user community representatives including Government teams to prioritize work and establish release plans.
+ Oversees the sustainment of software products in production.
+ Assumes key role in the reporting of software development status to executive management and Government customer.
+ Utilize metrics (e.g. defect rate, cost/schedule vs plan (EVM)) to report performance and drive process improvements in a CMMI Level 3 assessed organization.
+ Oversees employee development including performance management through subordinate managers and direct reports.
+ Works cross functionality to assess business requirements in support of future technology needs and requirements.
**What You Will Need** **:**
It's an exciting, meaningful program with a great team - over 200 people with diverse backgrounds and experiences. The Associate Director/Director of Software Delivery is a critical member of Guidehouse's senior program leadership team and reports to Program Management. If you would like to join us, please read on. We expect a successful candidate has:
+ Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
+ Bachelor's Degree
+ Worked extensively in the Federal contracting space
+ Minimum of TEN (10) years of experience with FIVE (5 ) years of progressively responsible management positions.
+ Experience delivering and supporting large-scale Enterprise-wide software-based systems including a full range of support services (account management, consulting, help desk, analysis).
+ Understanding and applied knowledge of Agile software development on large scale project deliveries.
+ Experience leading and applying process improvement and change through quality management frameworks such as CMMI.
+ Demonstrated a strong understanding of Government contracts and business operations - having had budget management with profit/loss responsibility
+ Managed integrated teams of employees and subcontractors involving more than 50+ individuals in multiple geographic locations. This includes multiple, simultaneous scrum teams.
+ Displayed a collaborative leadership style while directing multiple team leaders/managers on a complex and dynamic program with broad scope.
+ Demonstrated strong people management skills - career development, performance management, etc.
+ Mastered the range of full life cycle project management from developing plans through successful execution to closeout.
+ Worked effectively with customer leadership in an 'embedded' setting.
+ Demonstrated exceptional written and verbal communication skills.
+ Executed programs with mission critical information security policies and regulations.
**What Would Be Nice To Have** **:**
+ Prior experience serving as a senior technical leader on a large Federal IT contract ($100M+)
+ Experience supporting Federal grants systems or large transactional government platforms
+ Experience with Earned value management
+ PMP Certification
+ Local to Washington DC metro-area
+ Experience supporting mission‑critical systems in a highly regulated environment
+ Experience operating in matrixed organizations and partnering across internal practices and corporate functions
**What We Offer:**
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
+ Medical, Rx, Dental & Vision Insurance
+ Personal and Family Sick Time & Company Paid Holidays
+ Parental Leave
+ 401(k) Retirement Plan
+ Group Term Life and Travel Assistance
+ Voluntary Life and AD&D Insurance
+ Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
+ Transit and Parking Commuter Benefits
+ Short-Term & Long-Term Disability
+ Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
+ Employee Referral Program
+ Corporate Sponsored Events & Community Outreach
+ Care.com annual membership
+ Employee Assistance Program
+ Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
+ Position may be eligible for a discretionary variable incentive bonus
**About Guidehouse**
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
_Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._

**Company Overview**
Check out this video and find out why our team loves to work here! ( Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Description**
The Program Services (PSG) has an immediate need for a Technical Delivery Manager. The Technical Delivery Manager (TDM) is a senior leader within the Technical Services Unit (TSU) dedicated to the delivery of technically superior products and services, staff development and project portfolio profitability.
With high-level goals provided, provides oversight and technical guidance on moderate to highly complex consulting analyses (e.g., operations improvement, human resources, organizational design, etc.) to support client business needs.
Competencies
A candidate for this position must demonstrate the following competencies:
+ Team builder, communicator, motivator, positive/professional leader, staff mentor/advocate
+ Capable of developing strong working relationships and partnerships with the leadership in the Client Service Units and other TSU groups
+ High level of operational and financial capabilities including the proactive delivery of Client Revenues, Operating Income, and Profit
Responsibilities
Quality of Technical Products
+ Oversees delivery of technically superior products and services
+ Facilitates delivery and commitment of staff for specific assignments, in coordination with the Regional Team Leaders (RTLs) and client service groups
+ Ensures technical excellence of the work performed as well as compliance with Quality Management standards and Health and Safety procedures
+ Collaborates with other TDMs, RTLs, Practice and Discipline Leaders within the Program Services Group, as appropriate, to share work and staff across geographic boundaries to meet goals
Manages a team of Regional Team Leaders within PSG
Staff Development
+ Promotes participation in the Career Compass Program, in coordination with Regional Team Leader, and monitors pairing success
+ Actively participates in appropriate TKM Communities of Practice, and ensures that RTLs and staff actively participate
+ Identifies and nominates Approved Project Managers, Project Technical Leaders and Project Managers in-Training in coordination with the client service groups and RTLs
+ Mentors and coaches the RTLs working with their teams to develop their career as well as develop CDM Smith's future leaders
+ Coordinates annual focal point review process for region
+ Effectively recognizes employees within the region
Profit Delivery
+ Responsible for delivery of chargeable salaries, control of non-chargeable salaries, operating income, indirect expenses and delivery of targeted actual profit margin of the work performed by the group
+ Provides input to the TSU's annual business and profit plan
+ Assists Practice Leaders, Discipline Leaders, and Client Service Units in meeting their sales growth goals, by providing the appropriate number, skills and location of employees
+ Partners with other TDMs and the Client Service Units to identify specific large and/or strategic opportunities
+ Develops a long-term staffing plan that meets growth goals, while achieving an appropriate staffing mix
+ With high level goals provided, provides oversight and technical guidance on the preparation of moderate to highly complex sections of management consulting reports.
+ Leads the creation of moderate to highly complex recommendations for improvements to client programs.
+ With high level goals provided, contacts clients to collect or review datasets and/or presentations.
+ Provides project status updates to clients, as required.
+ Manages implementation plans as appropriate.
+ Collaborates with sales staff to create proposals in response to current and potential client requests for proposal (RFPs).
+ Reviews draft proposals for adherence to firm, industry, state, local and federal regulations and best practices.
+ Meets with current and potential future clients to review their current and future organizational needs.
+ Provides technical guidance and training to more junior staff.
+ Mentors more junior staff and develops them for future growth within the discipline and firm.
+ Performs other duties as required.
+ Participate in Communities of Practice (CoP) activities.
+ May participate in professional association and societies, attend conferences, contribute to papers, etc.
**Skills & Abilities**
Expert knowledge of corporate governance practices, organization design principles, accounting principles, finance, supply chain management, and organization management. Excellent written and oral communication skills. Ability to understand highly complex technical, professional and business materials.
**Qualifications**
- Bachelor's degree.
- 15 years of related experience.
- Domestic and/or international travel may be required.
- The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
- Equivalent additional directly related experience will be considered in lieu of a degree.
**Amount of Travel Required**
20% - 40%
**EEO Statement**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Background Check and Drug Testing Information**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Massachusetts Applicants**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Pay Range Min**
USD $134,264.00
**Pay Range Max**
USD $248,394.00
**Additional Pay Range Information**
CDM Smith is committed to fair and equitable compensation practices. This pay range is a good faith estimate representative of all experience levels for the geographic location assigned to the position. In addition to geographic location, a candidate's salary is determined by several other factors including, but not limited to, the role, function and associated responsibilities, relevant work experience, skills, required certifications, and education/training.
**Additional Compensation**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Visa Sponsorship Available**
No-We will not support sponsorship in the United States, i.e. H-1B or TN Visas for this position
**Agency Disclaimer**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Talent Acquisition Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith Inc. and its divisions and subsidiaries staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith Inc. and its divisions and subsidiaries and any resume submitted to any employee outside of CDM Smith Talent Acquisition Team will be considered property of CDM Smith. CDM Smith Inc. and its divisions and subsidiaries will not be held liable to pay a placement fee.

$55-$60 per hour
Atlanta, GA
Right to Hire
+ As a VDI Infrastructure Engineer, you will be an expert in architecting, designing, installing, configuring, and maintaining our company's virtual desktop platforms. Our VDI footprint consists of VMware Horizon that are deployed on-premises and in the cloud; It is responsible for supporting a large range of business stakeholders and workloads from general computing to resource intensive development applications.
+ The VDI Infrastructure engineer will bring a high-level of expertise in the administration of VMWare Horizon, Windows and Linux desktop operating systems.
+ A thorough understanding of server hardware and OS architecture, advanced networking and advanced storage solutions is necessary in this role. You will be responsible for all areas of the VDI lifecycle including management, provisioning, triage, monitoring, and decommissioning of individual VDI's and associated technologies.
+ You will document solutions ensuring best practices are followed and update stakeholders related to system changes.
+ You will partner with peers and management staff on capacity planning analysis and monitoring methodologies.
+ Concurrently you will also perform application installation and configuration into the respective application virtualization platforms while providing tier three support for applications hosted within said platforms.
+ This position involves support of VDI technologies and end-users across various Warner Bros. Discovery locations across the globe.
+ To be successful, you will possess a unique blend of business and technical acumen; a big-picture vision as well as the drive and attention to detail that transforms vision into a reality. You must be willing to work as "one team": Building relationships with internal stakeholders, external vendors, all while contributing within a highly collaborative environment.
**Engineering/Primary Responsibilities**
+ Architect, build, maintain, and support virtual desktop delivery platforms based on technical requirements provided by application, systems, and business stakeholders.
+ Responsible for administering scalable virtual desktop infrastructure in both a private and public cloud environment.
+ Manage and maintain Horizon View desktop pools, application pools, and user entitlements.
+ Handles Tier 3 (complex) issues providing advanced support and triage of end-to-end virtualized environments; Works with the vendor as needed.
+ Provision and configure VMWare vCenter, vSphere ESXi, Horizon, Unified Access Gateway (UAG), connection Servers, and end-user VDI desktop images.
+ Assist with critical patching and vulnerability remediations.
+ Create and maintain documentation. Maintain knowledge of industry best practices and latest technology trends
+ Responsible for basic management of server hardware and storage solutions that power the VDI footprint.
+ Participates in all application integration design sessions.
+ Other duties and projects as assigned and in a timely fashion.
**Operations**
+ Troubleshoots issues with desktop images an associated systems for rapid response to the business units; accepts ownership of system issues and seeks timely resolution.
+ Collaborates with developers and other stakeholders to ensure software is performing correctly and efficiently utilizing best practices.
+ Ensure the highest levels of up-time and respond to system alerts quickly ensuring that all aspects of the virtual desktop infrastructure are at production levels.
+ Must be willing to accommodate weekend, shift, or on-call schedules when necessary.
+ Implement and use monitoring tools, patch management tools, and application management tools.
**Analytics**
+ Develop comprehensive performance analysis of business processes and review ways of improvement.
+ Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives planned.
+ Develop disaster recovery or business continuity plans
**Qualifications & Experiences:**
+ Bachelor's degree in an engineering or computer science discipline or equivalent experience is required.
+ Candidate must possess 3-5 years of experience in either a Systems Administration and/or End-User Computing role.
+ Experience in planning, installation, configuration, and troubleshooting of Horizon View, Connection Servers, and Unified access gateways.
+ Experience with vCenter and vSphere ESXi is a plus.
+ Strong knowledge of Windows 10/11 Desktop operating systems
+ Experience with Linux desktop operating systems.
+ Candidates should have a passion for scripting/coding automation tools and technologies that improve system infrastructure and provisioning.
+ Ability to analyze, optimize and troubleshoot system performance issues in a desktop environment.
+ Experience with server hardware, operating systems, advanced networking and storage providing high performance and robust application platforms.
+ Experience with Active Directory. MySQL/MSSQL a plus
+ Knowledge and/or ability to comply with change management processes.
+ The candidate must have excellent communications skills in order to be successful.
+ Ability to organize information and produce technical and operational documentation for virtual delivery platforms.
+ Flexible and adaptable; able to work in ambiguous situations.
+ Position requires after hours support for outages/impairments. Candidates will participate in a 24x7 on call support rotation.
**Not Required but preferred experience:**
+ Preferred experience in Clienture cloud environments and Horizon Control Plane 2.0.
+ PowerCLi, Powershell, Python, and/or Bash scripting coursework or experience is desirable.
+ Experience with Active Directory. MySQL/MSSQL a plus
+ Server operating system experience (Windows 2022, RHEL9) a plus
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.