7,370 Property Analysis jobs in the United States
Senior Real Estate Analyst - Market Research
53201 Milwaukee, Wisconsin
$90000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client is seeking an analytical and detail-oriented Senior Real Estate Analyst to join their team in Milwaukee, Wisconsin, US . This role will focus on conducting in-depth market research, financial analysis, and feasibility studies for various real estate development and investment opportunities. You will be responsible for gathering and interpreting market data, identifying trends, assessing risks, and providing strategic recommendations to support investment decisions. The ideal candidate possesses a strong understanding of real estate finance, valuation methodologies, and market dynamics, along with advanced analytical and modeling skills. You will work closely with acquisition, development, and asset management teams to evaluate properties and opportunities across different asset classes. This position offers a hybrid work arrangement, combining the benefits of remote work with essential in-office collaboration.
Responsibilities:
Responsibilities:
- Conduct comprehensive market research and analysis for various real estate sectors (e.g., multifamily, office, retail, industrial).
- Analyze demographic, economic, and real estate market data to identify trends and opportunities.
- Perform financial modeling, including pro forma development, DCF analysis, and sensitivity analysis.
- Evaluate the feasibility and profitability of potential real estate investments and developments.
- Prepare detailed investment memos, reports, and presentations for senior management and investment committees.
- Assist in the due diligence process for acquisitions and dispositions.
- Monitor existing portfolio performance and provide recommendations for asset management strategies.
- Develop and maintain relationships with data providers and industry contacts.
- Stay abreast of market conditions, regulatory changes, and emerging real estate trends.
- Collaborate with internal teams to support leasing, financing, and disposition efforts.
- Assist in the preparation of annual budgets and strategic plans.
- Bachelor's degree in Finance, Economics, Real Estate, or a related quantitative field; Master's degree or MBA a plus.
- 5+ years of experience in real estate analysis, investment, or market research.
- Strong financial modeling and analytical skills, with proficiency in Excel.
- Familiarity with real estate valuation methodologies and market research sources.
- Excellent understanding of real estate principles and capital markets.
- Proficiency in data analysis and presentation software.
- Strong written and verbal communication skills, with the ability to articulate complex information clearly.
- High level of attention to detail and accuracy.
- Ability to work independently and manage multiple projects simultaneously.
- Experience with ARGUS or similar real estate analysis software is a plus.
Apply Now
0
Senior Manager, Property Tax Appeals and Analysis
75026 Plano, Texas
Public Storage
Posted today
Job Viewed
Job Description
**Company Description**
Since opening our first self-storage facility in 1972, **Public Storage** has grown to become the **largest owner and operator of self-storage facilities** in the world. With **thousands of locations** across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.
We've been recognized as **A Great Place to Work** by the Great Place to Work Institute. And, our employees have also voted us as having **Best Career Growth** , ranked us in the **Top 5% for Work Culture** , and in the **Top 10% for Diversity and Inclusion** .
We're a member of the **S&P 500** and **FT Global 500** . Our common and preferred stocks trade on the New York Stock Exchange.
**Job Description**
The Senior Manager, Property Tax Appeals and Analysis, is a key member of the Public Storage tax team, responsible for strategically managing the property tax appeals process across a national portfolio. This position reports directly to the Director, Indirect Tax. The role requires a proactive leader who can identify value-creating opportunities within the appeals process, coordinate with external consultants, and deliver insightful analysis of year-over-year tax trends by state, district, and property. The ideal candidate will combine tax technical expertise, superior analytical skills, and strong communication abilities to support business objectives and ensure optimal property tax outcomes.
Key Responsibilities
+ Identify and evaluate opportunities to reduce property tax liability through the appeals process, leveraging data analytics and comprehensive market research.
+ Develop and execute property tax appeal strategies in collaboration with internal stakeholders and cross-functional teams.
+ Act as the primary liaison between Public Storage and external consultants, ensuring all potential appeal opportunities are identified, thoroughly evaluated, and effectively pursued.
+ Monitor and review the performance of external consultants, establishing clear expectations, tracking progress, and holding partners accountable for deliverables.
+ Analyze and report on year-over-year property tax trends at the state, district, and property levels, providing actionable insights and recommendations to senior leadership.
+ Maintain a comprehensive database of appeal activity, results, and cost-benefit analyses to guide future decisions and optimize resource allocation.
+ Stay informed on changes in property tax laws, local market conditions, and industry best practices to ensure compliance and maximize cost savings.
+ Prepare and present regular updates, reports, and presentations for executive management, highlighting key findings, risks, and opportunities.
+ Support the budgeting and forecasting process by anticipating tax impacts from appeals and market trends.
+ Assist with ad-hoc tax projects and initiatives as required to support the overall strategy of the tax department.
**Qualifications**
+ Bachelor's degree in Accounting, Finance, Business Administration, Real Estate, or related field; CPA, CMI, or advanced degree preferred.
+ Minimum of 7 years of experience in property tax appeals, analysis, or related roles, with multi-state or national exposure preferred.
+ Strong knowledge of property tax laws, assessment methodologies, and the appeals process.
+ Proven experience managing relationships with external consultants and vendors.
+ Exceptional analytical and problem-solving skills, with advanced proficiency in Excel and data visualization tools.
+ Excellent written and verbal communication skills, including experience presenting to senior executives.
+ Ability to prioritize and manage multiple projects in a fast-paced, deadline-driven environment.
+ High level of integrity, professional judgment, and attention to detail.
**Additional Information**
**Workplace**
+ One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**
REF3331O
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
Since opening our first self-storage facility in 1972, **Public Storage** has grown to become the **largest owner and operator of self-storage facilities** in the world. With **thousands of locations** across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.
We've been recognized as **A Great Place to Work** by the Great Place to Work Institute. And, our employees have also voted us as having **Best Career Growth** , ranked us in the **Top 5% for Work Culture** , and in the **Top 10% for Diversity and Inclusion** .
We're a member of the **S&P 500** and **FT Global 500** . Our common and preferred stocks trade on the New York Stock Exchange.
**Job Description**
The Senior Manager, Property Tax Appeals and Analysis, is a key member of the Public Storage tax team, responsible for strategically managing the property tax appeals process across a national portfolio. This position reports directly to the Director, Indirect Tax. The role requires a proactive leader who can identify value-creating opportunities within the appeals process, coordinate with external consultants, and deliver insightful analysis of year-over-year tax trends by state, district, and property. The ideal candidate will combine tax technical expertise, superior analytical skills, and strong communication abilities to support business objectives and ensure optimal property tax outcomes.
Key Responsibilities
+ Identify and evaluate opportunities to reduce property tax liability through the appeals process, leveraging data analytics and comprehensive market research.
+ Develop and execute property tax appeal strategies in collaboration with internal stakeholders and cross-functional teams.
+ Act as the primary liaison between Public Storage and external consultants, ensuring all potential appeal opportunities are identified, thoroughly evaluated, and effectively pursued.
+ Monitor and review the performance of external consultants, establishing clear expectations, tracking progress, and holding partners accountable for deliverables.
+ Analyze and report on year-over-year property tax trends at the state, district, and property levels, providing actionable insights and recommendations to senior leadership.
+ Maintain a comprehensive database of appeal activity, results, and cost-benefit analyses to guide future decisions and optimize resource allocation.
+ Stay informed on changes in property tax laws, local market conditions, and industry best practices to ensure compliance and maximize cost savings.
+ Prepare and present regular updates, reports, and presentations for executive management, highlighting key findings, risks, and opportunities.
+ Support the budgeting and forecasting process by anticipating tax impacts from appeals and market trends.
+ Assist with ad-hoc tax projects and initiatives as required to support the overall strategy of the tax department.
**Qualifications**
+ Bachelor's degree in Accounting, Finance, Business Administration, Real Estate, or related field; CPA, CMI, or advanced degree preferred.
+ Minimum of 7 years of experience in property tax appeals, analysis, or related roles, with multi-state or national exposure preferred.
+ Strong knowledge of property tax laws, assessment methodologies, and the appeals process.
+ Proven experience managing relationships with external consultants and vendors.
+ Exceptional analytical and problem-solving skills, with advanced proficiency in Excel and data visualization tools.
+ Excellent written and verbal communication skills, including experience presenting to senior executives.
+ Ability to prioritize and manage multiple projects in a fast-paced, deadline-driven environment.
+ High level of integrity, professional judgment, and attention to detail.
**Additional Information**
**Workplace**
+ One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**
REF3331O
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
View Now
1
Market Research Manager
02133 Boston, Kentucky
M&T Bank
Posted 5 days ago
Job Viewed
Job Description
Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
View Now
2
Market Research Manager
21217 Baltimore, Maryland
M&T Bank
Posted 4 days ago
Job Viewed
Job Description
Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
View Now
3
Market Research Manager
19893 Wilmington, Delaware
M&T Bank
Posted 4 days ago
Job Viewed
Job Description
Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
View Now
4
Market Research Manager
06608 Bridgeport, Connecticut
M&T Bank
Posted 4 days ago
Job Viewed
Job Description
Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
View Now
5
Market Research Analyst
Kansas, Kansas
Blue Cross and Blue Shield of Kansas
Posted today
Job Viewed
Job Description
The Market Research Analyst provides technical, analytical, statistical, and consulting analysis for market research activities, focusing on mandated surveys (CAHPS, HOS, QHP, MCAHPS) and macro-level analysis. The role collaborates with the CX Team, Performance Data Analytics, and Competitive Intelligence to deliver population-level insights and support enterprise-wide initiatives.
"This position is eligible to work onsite, remote or hybrid (9 or more days a month on site) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment."
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.
Why Join Us
- Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
- Family Comes First: Total rewards package that promotes the idea of family first for all employees.
- Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.
- Trust: Work for one of the most trusted companies in Kansas
- Stability: 80 years of commitment, compassion and community
- Flexibility: options to work onsite, hybrid or remote available
Compensation
$73,820 - $92,400 annually
Exempt 15
- Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.
What you'll do
- Lead the annual completion of mandated large-scale research surveys (CAHPS, MCAHPS, QHP, HOS) and other regulatory or strategic surveys, ensuring all deliverables meet federal, state, and organizational standards for accuracy, timeliness, and compliance.
- Maintain data integrity and uphold compliance with regulatory standards throughout all phases of research, from data collection and processing to reporting and archiving.
- Design and execute research studies that deliver timely, statistically robust insights to support organizational planning, regulatory reporting, and strategic decision-making.
- Translate research results into clear, impactful reports and presentations for teams and senior management, tailoring content to diverse audiences and strategic priorities.
- Develop and deliver compelling presentations, briefings, white papers, and other communications that leverage data visualization and storytelling to drive understanding and action.
- Collaborate with the CX Team to integrate experience-driven feedback and journey analytics into research outputs, supporting continuous improvement in member and employee experience.
- Partner with Performance Data Analytics to ensure research findings are integrated into dashboards and reporting platforms, enabling real-time access to actionable insights for stakeholders.
- Work closely with Competitive Intelligence to contextualize internal research with external market trends, regulatory changes, and competitor activities, supporting enterprise-wide strategic alignment.
- Partner with the Manager of Research and Insights to manage and supervise external research vendors, overseeing project scoping, contract negotiation, quality assurance, and integration of vendor deliverables into internal research workflows.
What you need
Knowledge/Skills/Abilities
- Strong analytical skills with proven ability to interpret complex data and translate insights into actionable growth opportunities.
- Proficient in qualitative and quantitative research methodologies, relevant research tools (including Qualtrics), and industry data sources.
- Strong proficiency in Microsoft Office tools including Excel and PowerPoint.
- Excellent oral and written communication skills, with the ability to act in a consultative role with business leaders and cross-functional teams.
- Develop and deliver presentations, briefings, white papers, and other communications in a compelling, visually driven, and informative manner.
- Broad thinker with the ability to relate business trends to enterprise strategies and opportunities.
- Knowledge of project management and cross-functional collaboration.
- Strong understanding of the healthcare industry, including regulatory requirements and member experience metrics.
- Proven ability to gather business requirements and translate them into actionable research insights for strategic recommendations and reporting.
- Knowledge in statistical analysis such as regression, correlation, and conjoint analysis.
- Familiarity with omnichannel marketing workflows, customer experience analytics, and data visualization platforms (e.g., Power BI, Tableau).
Education and Experience
- High school diploma or equivalent required. Bachelor's degree in business, research, marketing, psychology, sociology, or a related field preferred. In lieu of degree, an additional five years of progressive, relevant experience required.
- Minimum of two years' experience in member/customer-focused market research, marketing, or consulting, including practical experience in primary research and analysis using a variety of methodologies (quantitative, qualitative, text, or business intelligence) required. Examples include surveys, focus groups, in-depth interviews, ethnographic studies (observation in real-world settings).
- Demonstrated experience presenting research insights through storytelling, data visualizations, and professional deck development tailored to diverse audiences required.
- Experience in regulatory compliance and mandated survey administration preferred.
- Experience working in cross-functional teams preferred.
- Experience with Qualtrics or Adobe Workfront preferred.
Benefits & Perks
- Base pay is only one component of your competitive Total Rewards package
- Incentive pay program (EPIP)
- Health/Vision/Dental insurance
- 6 weeks paid parental leave for new mothers and fathers
- Fertility/Adoption assistance
- 2 weeks paid caregiver leave
- 5% 401(k) plan matching
- Tuition reimbursement
- Health & fitness benefits, discounts and resources
Our Commitment to Connection and Belonging
At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.
Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.
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6
Market Research Manager
20080 Washington, District Of Columbia
M&T Bank
Posted 3 days ago
Job Viewed
Job Description
Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
View Now
7
Market Research IC3
98073 Snoqualmie, Washington
Microsoft Corporation
Posted 5 days ago
Job Viewed
Job Description
Join Microsoft as it shapes the next wave of consumer product innovations in the ever-changing consumer AI category. In this high-impact role, you'll inform strategic decisions by translating market insights and consumer trends into action, influencing product direction and marketing for millions of users worldwide. As the central hub for AI product trends and developments, your expertise will guide cross-functional teams and leadership into action. If you're ready to make your mark where scale meets opportunity, this is your chance to lead the category change.
**Responsibilities**
+ **Proficiency in Consumer AI:** Demonstrated knowledge of, or passion for, the consumer GenAI market-including key players, emerging trends, and future opportunities.
+ **Research and Data Integration Skills:** Ability to synthesize consumer and commercial research, integrating large volumes of quantitative and qualitative data to develop strategic insights.
+ **Communication and Influence:** Confident and creative communicator, storyteller, and influencer-able to translate complex insights into clear, compelling narratives for diverse audiences.
+ **Innovation and Adaptability:** Comfortable with "blank sheet of paper" situations-excited to create and build new solutions, while leveraging existing resources and envisioning what's possible.
+ Embody our Culture ( and Values ( qualifications:**
+ 2+ years experience in psychology, research, marketing or business-related roles
+ OR Bachelor's Degree in Business, Marketing, Economics, Social Sciences, or related field AND 1+ year(s) experience in data science, research, marketing or business-related roles.
+ Experience with consumer Generative AI tools and the ability to represent their interests and developments to internal stakeholder.
+ Experience providing marketing leadership on the consumer AI category, including emerging trends, competitive insights, and identifying new opportunities to shape strategic decisions.
**Additional or preferred qualifications:**
+ 5+ years experience in psychology, research, marketing or business-related roles
+ OR Bachelor's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 4+ years experience in data science, research, marketing or business-related roles
+ OR Master's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 3+ years experience in data science, research, marketing or business-related roles.
+ 2+ years experience working with decision makers to define needs and scope research to answer questions.
+ 2+ years creating content that conveys a simple, clear message.
Market Research IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $69,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 112,000 - 185,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until November 2, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
**Responsibilities**
+ **Proficiency in Consumer AI:** Demonstrated knowledge of, or passion for, the consumer GenAI market-including key players, emerging trends, and future opportunities.
+ **Research and Data Integration Skills:** Ability to synthesize consumer and commercial research, integrating large volumes of quantitative and qualitative data to develop strategic insights.
+ **Communication and Influence:** Confident and creative communicator, storyteller, and influencer-able to translate complex insights into clear, compelling narratives for diverse audiences.
+ **Innovation and Adaptability:** Comfortable with "blank sheet of paper" situations-excited to create and build new solutions, while leveraging existing resources and envisioning what's possible.
+ Embody our Culture ( and Values ( qualifications:**
+ 2+ years experience in psychology, research, marketing or business-related roles
+ OR Bachelor's Degree in Business, Marketing, Economics, Social Sciences, or related field AND 1+ year(s) experience in data science, research, marketing or business-related roles.
+ Experience with consumer Generative AI tools and the ability to represent their interests and developments to internal stakeholder.
+ Experience providing marketing leadership on the consumer AI category, including emerging trends, competitive insights, and identifying new opportunities to shape strategic decisions.
**Additional or preferred qualifications:**
+ 5+ years experience in psychology, research, marketing or business-related roles
+ OR Bachelor's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 4+ years experience in data science, research, marketing or business-related roles
+ OR Master's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 3+ years experience in data science, research, marketing or business-related roles.
+ 2+ years experience working with decision makers to define needs and scope research to answer questions.
+ 2+ years creating content that conveys a simple, clear message.
Market Research IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $69,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 112,000 - 185,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until November 2, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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8
Market Research Manager
19133 Philadelphia, Pennsylvania
M&T Bank
Posted 4 days ago
Job Viewed
Job Description
Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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