123 Property Manager jobs in Cincinnati

 POSITION SUMMARY

The Assistant Property Manager provides clerical support for the administration of the property, including answering telephones, greeting tenants and visitors, typing, filing and preparation of reports.  This position reports the Property Manager of the property.

ESSENTIAL FUNCTIONS

Duties may include, but are not limited to assisting the Property Manager in the following areas:

• Recommends and carries through the eviction process when necessary and approved by the main office.
• Collects and records rent and follow‑up on delinquencies.
• Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.
• Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.
• Coordination of tenant move‑ins and move‑outs in a timely manner.
• Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.
• Handles tenant complaints and following up in a timely manner.
• Responsible for all clerical duties associated with this position. 

QUALIFICATIONS: SKILLS & ABILITIES

• High School graduate or equivalent
• Two years working in an administrative position
• Project-based Section 8 or tax credit experience
• Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software required
• Ability to accept responsibility and

The mission of Greater Cincinnati BOMA is to be recognized as a principal voice through leadership advocacy and education for the commercial real estate industry.

Company Information
Eagle Realty Group
Queen City Square
Cincinnati, OH 45202
Website:

Job Description

JOB SUMMARY
Supervises, coordinates and administers general building operations and contract services for a one million square foot Class A office, retail and parking garage development, known as Queen City Square, as directed by the Director of Commercial Property Management. Works closely with the Property Manager to maintain, enhance and create value for the asset. In conjunction with, or in the absence of, the Property Manager, is responsible for making decisions necessary to operate and manage the property. Works with minimal supervision and is responsible for making an established range of decisions, escalating to AVP and Director when necessary and updating to AVP and Director on a regular basis.

POSITION RESPONSIBILITIES

1. Recruits, hires, trains and develops staff. Provides direction to and development of associates through daily coaching, the administration of the Performance Management Program, and the creation and implementation of development plans. Sets associate goals to increase production and assure high-quality service.
2. Plans work activities and oversees assignments of associates to ensure work is performed within expectations.
3. Consults with supervisor and subordinates regarding associate problems, and works with associates to improve performance.
4. Participates in the preparation of the annual operating budget, capital budget and management plan to meet the established goals and objectives of the owner. Ensures the property performs to this plan and budget. Monitors all operating and capital budgets.
5. Assists in the development and implementation of policies and procedures to ensure efficient and consistent day-to-day property operations. Reviews regularly to determine need for revisions or verify effectiveness.
6. Ensures that property accounting and financial reporting are administered in a timely fashion. Assures invoices are correct and properly coded. Addresses budget variances and participates in the annual operating expense reconciliation process.
7. Oversees engineering, property operations and maintenance activities of on-site staff as assigned.
8. Supervises vendors and contractors, determining acceptable performance, administering contracts, and negotiating and/or resolving issues and disputes as assigned. Provides oversight with regard to certain service contracts which may include security, janitorial, landscaping and trash removal.
9. Conducts building inspections, and implements policies and procedures to correct deficiencies, with the support and collaboration of the property management team. Ensures that the property is maintained and operated in a safe and professional manner.
10. Serves as a representative of the property and ownership in dealing with tenants, prospective tenants, vendors, contractors and all city or municipal representatives.
11. Provides timely and professional responses to tenant requests and inquiries. Assists in the coordination of tenant move-ins, tenant improvement build-outs and special projects.
12. Establishes effective working relationships with all tenants. Understands that positive tenant relations is key to retention.
13. Maintains open communications with tenants, contractors, ownership and team members, keeping them advised of activities and receiving feedback on completed assignments.
14. Prepares status reports on leasing, the local real estate market and other issues relevant to the property owner as requested.
15. Manages construction/capital improvement projects as required. Evaluates contractors and construction materials, and coordinates construction work performed by outside contractors when requested.
16. Assists in preparation of Fire and Life Safety Plans and Business Continuity Plans, as well as a course of action to be taken in the event of emergency problems (i.e., equipment failure, damage caused by fire, wind, rain, etc.).
17. Performs other duties as assigned.
18. Complies with all policies and standards.

Qualifications

Education Level
Bachelor's Degree in business, real estate or related field Required

Experience
Proven experience in Property Management or Facilities Management. Must have experience recognizing and resolving problems as they relate to building operations and take corrective action before the problem becomes serious. Required

Demonstrated experience working independently. Experience must include identifying and resolving problems where independent decision-making and initiative were demonstrated. Required

Demonstrated experience maintaining a calm and professional demeanor when handling stressful situations. Required

Proven experience working in a customer-related field and effectively articulating information to clients or tenants in a patient and understanding manner while managing multiple tasks/issues involving clients. Must provide examples of strong customer service skills and effectively resolving customer problems. Required

Proven experience handling confidential business matters, demonstrating discretion and tact in working with tenants, clients and contractors. Required

Significant commercial property management experience, with a demonstrated history of effectively managing properties of similar size/type. Required

Minimum of five years related experience. Required

Knowledge, Skills and Abilities

• Proven strong ability to review and analyze operating statements and other related financial information pertaining to commercial properties.
• Proven ability to interpret and negotiate both standard and complex real estate and lease documents.
• Demonstrated thorough knowledge of local, state and federal laws pertaining to the operation of commercial properties.
• Proven strong interpersonal skills with ability to communicate and persuade effectively both verbally and in writing.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• Working knowledge of word processing, communication and spreadsheet applications (i.e., Word and Excel).

Licenses and Certifications
DL NUMBER - Driver License, Valid and in State Upon Hire Required
Certified Property Manager (CPM)-IREM Upon Hire Preferred
RPA, FMA Upon Hire Preferred
Valid real estate salesperson/broker license Upon Hire Preferred

PHYSICAL DEMANDS/WORKING CONDITIONS

Demonstrated ability to stand, walk, sit, stoop, reach, bend, kneel, crouch, crawl, push, balance, climb and lift on a regular basis. Lifting includes raising objects from a lower to higher position or to move objects horizontally from position-to-position. Frequently lifting objects up to 50 pounds unassisted and over 50 pounds assisted.

Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.

Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents.

Requires the ability to prepare written correspondence, reports and forms using prescribed formats.

Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.

Must be able to work from a 32-foot extension ladder, scaffolding, man-lift up to 120 feet and use in a safe and approved manner.

Frequent exposure to noise, dirt, odors, temperature extremes and potentially hazardous tools and equipment.

This position works in both indoor and outdoor environmental conditions.

Extended hours required during peak workloads or special projects/events.

Ability to be on-call for emergency response during non-business hours. Willingness to respond any time the property requires service or team members need direction.

How to Apply
Send resumes to Josh Hurd at

DescriptionSCOPE: Working under the supervision of the Property Manager, the incumbent assists the Property Manager in thesupervision of staff work necessary for the proper completion of all property management functions.ESSENTIAL DUTIES AND RESPONSIBILITIES:The below statements are intended to describe the general nature and scope of work being performed by this position.This is not a complete listing of all responsibilities, duties and/or skills required.•Inspect apartments for move-ins, move-outs, annual HQS and housekeeping.•Inspect grounds and common areas on a daily basis and follows-up with tenants on lease enforcement issues.•Collect rent.•Interview prospective residents, show apartments, explain lease agreements and grievance procedures.•Confer with the Property Manager on resident-related management problems and takes appropriate follow-upaction.•Work closely with other CMHA departments and administrative personnel to effectively plan and implementprograms at assigned property.•Consult with residents to resolve problems, investigates complaints, interprets housing policies and enforces thelease agreement.•Assist the Property Manager in establishing work schedules and assigning work as required to maintain efficientuse of management staff time to complete a variety of reports and recommend corrective action as appropriate.•Ensure accurate and timely completion of all letters, memos and notices.•Perform additional duties as assigned.RequirementsQUALIFICATIONS:To perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirementslisted below are representative of the knowledge, skill, and/or ability required.DESIRED QUALIFICATIONS:•Demonstrated ability to communicate effectively, both orally and in writing.•Strong listening skills and a high interest level in working with low to moderate income clients.•Demonstrated ability to maintain confidentiality.•Knowledge of PC-based software applications (Microsoft Word, Excel and Outlook)EDUCATION/EXPERIENCE/CERTIFICATIONS:•Bachelor Degree in Property Management or related field or an equivalent combination of education and propertymanagement experience.PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to maintain a stationary position, operatecomputers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. Theemployee must be able to sit or stand for eight hours while performing essential work duties. The employee must be ableto accurately exchange information in person, in writing and via e-mail and telephone. The employee must be able toperform essential job functions in an environment that could have increased stress levels.OTHER: The candidate must possess and maintain a valid driver's license in state of residence, and maintain an insurabledriving record under the terms and conditions of the CMHA auto liability policy. The candidate may have no more than 6accumulated points in 3 consecutive years.Note: As a condition of employment at CMHA, you must agree to and pass a drug screen test, criminal backgroundcheck, and motor vehicle check.Equal Opportunity Employer/Equal Housing Opportunities

Overview

Supervises, coordinates and administers general building operations and contract services for a one million square foot Class A office, retail and parking garage development, known as Queen City Square, as directed by AVP of Commercial Property Management. Works closely with the Property Manager to maintain, enhance and create value for the asset. In conjunction with, or in the absence of, the Property Manager, is responsible for making decisions necessary to operate and manage the property. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis.

What you will do:

• Plans work activities and oversees assignments of associates to ensure work is performed within expectations for the property. Coordinates engineering, property operations and maintenance activities of on-site team as assigned.
• Participates in the preparation of the annual operating budget, capital budget, reforecasts, and management plan to meet the established goals and objectives of the owner. Ensures the property performs to plan and budget. Monitors all operating and capital budgets.
• Assists in the development and implementation of policies and procedures to ensure efficient and consistent day-to-day property operations. Reviews regularly to determine need for revisions or verify effectiveness.
• Ensures that property accounting and financial reporting are administered in a timely fashion. Assures invoices are correct and properly coded. Addresses budget variances and participates in all operating expense reconciliation processes.
• Supervises vendors and contractors, determining acceptable performance, administering contracts, and negotiating and/or resolving issues and disputes as assigned. Provides oversight with regard to certain service contracts which may include security, janitorial, landscaping and trash removal.
• Conducts building inspections, and implements policies and procedures to correct deficiencies, with the support and collaboration of the property management team. Ensures that the property is maintained and operated in a safe and professional manner.
• Serves as a representative of the property and ownership in dealing with tenants, prospective tenants, vendors, contractors and all city or municipal representatives.
• Provides timely and professional responses to tenant requests and inquiries. Assists in the coordination of tenant move-ins, tenant improvement build-outs and special projects.
• Establishes effective working relationships with all tenants. Understands that positive tenant relations is key to retention.
• Maintains open communications with tenants, contractors, ownership and team members, keeping them advised of activities and receiving feedback on completed assignments.
• Manages construction/capital improvement projects to building standards as required. Evaluates contractors and construction materials, and coordinates construction work performed by outside contractors when requested.
• Assists in preparation of Fire and Life Safety Plans and Business Continuity Plans, as well as a course of action to be taken in the event of emergency problems (i.e., equipment failure, damage caused by fire, wind, rain, etc.).

Qualifications

• • High School Diploma - Required
  • Bachelor's Degree Business, Real Estate, or related field - Preferred
  • Minimum of five years' related experience in Commercial Property Management or Facilities Management with a demonstrated history of effectively managing properties of similar size/type. Must have experience recognizing and resolving problems as they relate to building operations and take corrective action before the problem becomes serious. - Required
  • Proven strong ability to review and analyze operating statements and other related financial information pertaining to commercial properties. - Required
  • Proven ability to interpret both office and retail lease documents. - Required
  • Demonstrated experience working independently. Experience must include identifying and resolving problems where independent decision-making and initiative were demonstrated. - Required
  • Demonstrated experience maintaining a calm and professional demeanor. - Required
  • Proven experience handling confidential business matters, demonstrating discretion and tact in working with tenants, clients and contractors. - Required
  • Proven experience in a customer-related field and effectively articulating information to tenants or stakeholders in a patient and understanding manner while prioritizing and managing multiple tasks/issues. Must provide examples of strong customer service skills and effectively resolving customer problems. - Required
  • Proven strong interpersonal skills with ability to communicate and persuade effectively both verbally and in writing. - Required
  • Working knowledge of word processing, communication and spreadsheet applications (i.e., Word and Excel). - Required
  • Certified Property Manager (CPM)-IREM Upon Hire - Preferred
  • RPA, FMA Upon Hire - Preferred
  • Valid real estate salesperson/broker license Upon Hire - Preferred

Work Setting/Position Demands:

• • Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
  • Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
  • Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
  • Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
  • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
  • Performs substantial movement of wrists, hands, and fingers for continuous computer work.
  • Extended hours required during peak workloads or special projects/events.
  • Occasional after-hours work needed

Travel Requirements:

• • None

• Ensure compliance with all LIHTC, HOME, NSP2, CDBG, Public Housing, and Housing Choice Voucher rules and regulations; maintain appropriate paperwork, tenant files and records (paper and electronically); complete and submit reports, forms and other paperwork as required.
• Responsible for lease enforcement, implement controls to ensure timely, accurate preparation, and service of lease violation notices; enforce rent collection policies consistently, follow up with delinquent accounts and proceed with eviction of tenants who are not in compliance; make daily rounds on the property.
• Notify residents of all issues affecting their tenancy including but not limited to, notices for non-