Patient Care Coordinate

98213 Everett, Washington Actalent

Posted 2 days ago

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Job Description

Case Management Care Coordinator

Location: Everett, WA

Schedule: 5x8 (7:30 AM – 4:00 PM), every other weekend may be required

Department: Case Management (60 Case Managers + 5 Coordinators)

Are you a multitasking pro with a passion for helping people navigate the healthcare system? Do you thrive in a fast-paced environment where your organizational skills and compassion make a real difference? If so, we’d love to meet you!

What You’ll Be Doing:

  • Assisting with referrals to Skilled Nursing Facilities (SNFs)

  • Initiating insurance authorizations

  • Arranging transportation for patients

  • Delivering Medicare regulatory documents

  • Coordinating communication between patients, providers, insurance companies, and other stakeholders

What You Bring:

  • EPIC experience is a must

  • High School Diploma or equivalent required; Associate’s Degree in Business or Healthcare preferred

  • 1+ year in a medical/healthcare setting or 2+ years in a customer service role

  • Proven ability to deliver high-level customer service in a fast-paced healthcare environment

  • Comfortable handling confidential data with discretion

  • Basic knowledge of medical terminology

  • Insurance authorization experience preferred

Why You’ll Love It Here:

  • Be part of a collaborative, mission-driven team

  • Work closely with licensed clinical staff

  • Play a key role in ensuring smooth, safe, and compliant care transitions

Ready to Make an Impact?

Apply now and help us deliver compassionate, coordinated care—one patient at a time.

Pay and Benefits

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Everett,WA.

Application Deadline

This position is anticipated to close on Sep 30, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.

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Patient Care Coordinator

98194 Seattle, Washington Adecco US, Inc.

Posted today

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Job Description

**Adecco Medical & Science is currently recruiting Patient Care Coordinators in Seattle, WA.** The Patient Care Coordinator will be supporting multiple departments including Cardiology, Diabetes Education, Endocrinology, General Surgery, and Neurology.
Please read below and apply with an updated resume for consideration:
**Pay:** $24 to $6/hr
**Type:** Three Month Contract; Possibility of extension
**Schedule:** 5 days per week, 8-hour shifts between 7AM-5PM (30-minute lunch)
**Location:** Seattle, WA 98104 (Onsite)
**Primary Responsibilities:**
∙ Check in patients and verify insurance
∙ Update patient demographics and collect copays
∙ Answer patient questions at the front desk and communicate with the back office
∙ Utilize EPIC, Microsoft Teams, Outlook, and other online platforms
∙ Deliver excellent customer service while supporting multiple specialty departments
**Qualifications:**
∙ High School Diploma/GED or equivalent required
∙ Minimum 2 years of customer service experience
∙ Experience in a healthcare setting or with insurance (preferred)
∙ Strong communication skills and ability to multitask in a fast-paced environment
∙ Business casual dress code
**Why work for Adecco?**
- Excellent Weekly Pay
- 401(k) Plan
- Skills Training
- Excellent medical, dental, and vision benefits
**Pay Details:** $24.00 to $26.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Patient Care Coordinator

98194 Seattle, Washington UnitedHealth Group

Posted 1 day ago

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The **Patient Care Coordinator** is the first point of patient contact and requires professionalism, accuracy, and efficiency to ensure smooth front-office operations, proactive patient engagement, exceptional service, and effective coordination with clinical teams.
**Schedule:** 5, 8-hour shifts per week: Monday - Friday during open clinic hours (7:00 am - 5:00 pm)
**Location:** 9709 3 rd Ave NE, Seattle WA 98115
**Primary Responsibilities:**
+ Manage patient check-in and check-out processes, including verifying insurance, collecting co-pays, and obtaining necessary documentation
+ Greet and assist patients in person and over the phone with a professional and compassionate demeanor
+ Conduct patient outreach calls to schedule appointments, including preventive care visits, follow up on care plans, and address outstanding needs
+ Schedule, confirm, and reschedule patient appointments, ensuring accuracy in patient records
+ Meet outreach, scheduling, and preventive care quality targets and measures
+ Serve as a primary resource for resolving patient inquiries or concerns
+ Ensure compliance with HIPAA and other healthcare privacy regulations
+ Coordinate with clinical teams to ensure smooth patient flow and operational efficiency
+ Maintain accurate records and update electronic health records (EHR) systems
+ Support training and onboarding of new patient service staff members
+ Generate reports and assist in operational improvement projects
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 1+ years of customer service experience
+ 1+ years of general office experience
**Preferred Qualifications:**
+ 1+ years of electronic medical record experience
+ Experience in an outpatient clinic or similar healthcare setting preferred
+ Previous health insurance knowledge
+ Knowledge of insurance verification, medical terminology, and EHR systems preferred
**Soft Skills:**
+ Excellent interpersonal and communication skills, both verbal and written
+ Strong organizational skills and attention to detail
+ Ability to multitask in a fast-paced environment.
+ Problem-solving and conflict-resolution skills
+ Proficiency with Microsoft Office Suite
+ Ability to work both independently and collaboratively in a team environment
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO, #RED
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Patient Care Coordinator

98213 Everett, Washington UnitedHealth Group

Posted 2 days ago

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
Compassion is the essential trait that drives superior health care performance. But it's just a start. At OptumCare innovative thinking is just as important. Our unique team of health care providers are an emerging and important part of Optum and the UnitedHealth Group family of businesses. Our approach is designed to help physicians and other providers deliver the right care at the right time in the right setting. That takes smart ideas and incredible teamwork. And that's where you come in. In this role, you'll support a clinical team that's helping patients in new and better ways while giving them a generous helping of compassion and respect.
The **Patient Care Coordinator (Referrals)** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
**Schedule:** Monday - Friday, 8am - 5pm PST
**Location:** This role will be fully onsite at 3901 Hoyt Ave. Everett, WA for the duration of the training period (~4 weeks). Following training, this position will become remote.
If you live near **Everett, WA** , you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.
This position follows a hybrid schedule with three in-office days per week.
**Primary Responsibilities:**
+ Exhibits empathy, courtesy, competence, efficiency, and care
+ Schedules appointments and procedures, following standard guidelines
+ Uses multiple computer and phone systems to fulfill patient needs over the phone
+ Verifies patient information, while documenting in their Electronic Health Record (EPIC)
+ Advises patients of their responsibilities regarding insurance and referral information
+ Greet customers into the practice and provide instruction and/or direction as necessary on the phone
+ Schedule and coordinate all patient appointments as directed
+ Prepare all documentation and records with accuracy as directed or necessary for the patient's care
+ Meet or exceed the performance measures established by the Practice Management Department
+ Follow establish policy and procedures related to the position
+ Participate and contribute to a team-based environment
+ Maintain a team supportive attendance record
+ Understand and deliver quality customer service that is consistent with the Polyclinic's efforts in becoming a High-Performance Organization
+ Follow OSHA/WISHA (including usage of PPE) guidelines
+ Follow HIPAA regulations
+ Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 1+ years of receptionist experience in a medical office
+ 1+ years of Microsoft Office experience
**Preferred Qualifications:**
+ EMR/EPIC experience
+ UCB/ACD Desktop phone system experience
+ Basic knowledge of medical terminology
**Soft Skills:**
+ Excellent communication skills and phone etiquette
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #YELLOW
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Patient Care Coordinator

98194 Seattle, Washington University of Washington

Posted 3 days ago

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Job Description

**Job Description**
**Harborview Medical Center's Neurosciences Clinic- Surgery** has an outstanding opportunity for a **Full-Time Days** **Patient Care Coordinator.**
**WORK SCHEDULE**
+ Full-time, 100% FTE (40 hours per week)
+ Day Shift
+ Monday- Friday 730am-500pm
**POSITION HIGHLIGHTS**
+ Conveniently located near public transportation
+ Make a difference for the patients and employees we serve
+ Opportunity to provide career growth
**PRIMARY JOB RESPONSIBILITIES**
- Serve as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and admission process and provides information and advice regarding Harborview Medical Center services
- Coordinate inpatient and outpatient care by scheduling surgery, arranging diagnostic procedures and/or coordination requests for consultation among other medical specialties.
- Coordinate and schedule pre-admission tests, pre-surgery appointments/tests, procedures and complex imaging
- Maintain surgery schedules for assigned surgeons and coordinates schedule with Anesthesia, Admitting, and the Operating Room
- Coordinate communication between patient, surgeons, and both internal and external providers
- Complete appropriate documentation for planned admissions and surgeries and communicate with health care team members regarding the status and/or completion of care coordination activities
- Ensure complete and accurate registration, including patient demographic and insurance referral information are in the computer system
- Coordinate with the Financial clearance Unit/ Patient Access Center for verification of benefits and authorization for outpatient visits, inpatient stays and/or surgical procedures
- Ensure that EPIC referral work queues are addressed in a timely manner under the direction of the clinic leadership team
**REQUIREMENTS**
+ · A bachelor's degree in a medically related or public relations field,
+ · And two (2) years' experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology.
+ OR
+ · Equivalent education/experience
**ABOUT HARBORVIEW MEDICAL CENTER**
As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
**Challenge. Collaboration. Compassion.**
**ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER**
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
**Become part of our team. ( Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$52,164.00 annual
**Pay Range Maximum:**
$74,676.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
SEIU Local 925 Nonsupervisory
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is proud to be an affirmative action and equal opportunity employer ( . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at or .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law ( .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
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Patient Care Coordinator

98194 Seattle, Washington University of Washington

Posted 3 days ago

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Job Description

**Job Description**
**UW Medical Center** **Montlake Otolaryngology Head and Neck Surgery Center,**
has an outstanding opportunity for a **full-time Days Patient Care Coordinator** to join our clinic!
**WORK SCHEDULE**
+ Full-time Days
+ Monday-Friday
+ This is a six month assignment from the date of hire
**POSITION HIGHLIGHTS**
+ Conveniently located near public transportation
+ Make a difference for the patients and employees we serve
+ Opportunity to provide career growth
**PRIMARY JOB RESPONSIBILITIES**
+ Coordinates and schedules ancillary appointments such as laboratory, radiology, nuclear medicine, and consultations to other specialties specific to patient needs
+ Schedules surgeries by following standard practice: entering case on Outlook, entering EPIC Pre-admit, verifying case request has been entered by physician in Epic, and send all necessary information for prior authorizations to be completed by the FACT team
+ Ability to triage telephone calls using assessment skills based on written guidelines for Otolaryngology Head and Neck Clinic patient population
+ Using written guidelines, makes telephone assessment of patients' medical status from the referring physicians and the community; assess financial/insurance situation of patients, obtains necessary information for the return call; initiates emergency procedure when necessary
+ Competently utilizes Epic Referrals to create, edit, link, and close online referrals to document appointment referral activity efficiently and effectively; assures all components of referrals are completed appropriately
+ Works with other PCCs in the referral work-que to verify all patients are scheduled in a timely manner
**REQUIREMENTS**
+ High school graduation or equivalent AND two years of experience in the program specialty
+ OR equivalent education/experience
**ABOUT UW MEDICAL CENTER-MONTLAKE**
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.
**Excellence. Exploration. Education.**
**ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER**
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
**Become part of our team. ( Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$52,164.00 annual
**Pay Range Maximum:**
$74,676.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit Shift (United States of America)
**Temporary or Regular?**
This is a temporary position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
SEIU Local 925 Nonsupervisory
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is proud to be an affirmative action and equal opportunity employer ( . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at or .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law ( .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
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Patient Care Coordinator

98213 Everett, Washington UnitedHealth Group

Posted 3 days ago

Job Viewed

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Under minimal supervision, the **Patient Care Coordinator (General Surgery Department)** will coordinate and schedule all procedures into the scheduling system for all providers, technicians, rooms and equipment when applicable. Works as a liaison between physicians/office staff, patients and the service department to provide accurate and complete schedules for procedures. Provides instruction to patients regarding procedural preparation. Adheres to the policies and the policies of the department or facility providing service.
**Location:** 1330 Rockefeller Ave, Everett, WA
**Schedule:** Monday - Friday - 8 AM - 5 PM PST. Potential opportunity for 4 10-hour shifts in the future
**Primary Responsibilities:**
+ Schedules procedures appropriately. May interact with various scheduling tools
+ Fills empty spaces on schedules as cancellations occur from patient waiting list
+ Identify scheduling conflicts, notify appropriate people, and rearrange schedules to eliminate conflicts
+ Calls patients from specialty referral list to arrange for preventive screenings when applicable
+ Accurately takes basic historical data and documents to facilitate procedural scheduling and follows protocols and guidelines for appropriate procedure/test
+ Communicates patients concerns of change in health status to MD or MA staff
+ Communicates clinical information with other clinic disciplines regarding procedures. (Anticoagulation clinic, Anesthesia, Hospital, radiology, interpretive services, etc.)
+ Assists with patient recalls
+ May interact directly with patients, physicians, and staff daily to schedule and coordinate rooms, equipment, supplies and procedural/testing schedules as well as coordination of billing for appropriate services
+ May perform insurance pre-authorization when applicable
+ May submit charges for services rendered when applicable
+ Provides established written instructions and instructs patients regarding appropriate procedures on preparations for procedures, medication and dietary restrictions for procedures
+ Instruct patients to the proper location for tests
+ Asks appropriate questions regarding insurance/referral needs
+ Reviews paperwork from primary care office to assure patient is appropriately referred for screening or other procedure
+ Reviews medical history with patients before scheduling procedures
+ Determines from basic historical information per protocol whether patient may go directly to procedure or will need office consult first
+ Following written parameters, instructs patients on how to alter medications (insulin, Coumadin, etc.) in preparation for procedure
+ Arranges for and verifying interpretive services are available for procedures
+ Check voicemail often throughout the day
+ Answer phone calls as they come into the department
+ Prioritize phone calls and voicemail
+ Communicate with clinical staff regarding urgent phone calls. Gather pertinent information for taking clear, complete telephone encounters (TEs) according to standard work (SW) and direct patient calls to clinical staff according to clinical policy
+ Perform patient interviews over the phone for those patients scheduling by phone to make sure they are scheduling at the appropriate facility, and appropriate procedure
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 1+ years of customer service or healthcare experience
+ 1+ years of Microsoft Office experience
**Preferred Qualifications:**
+ CPR Certification
+ 2+ years of experience scheduling in a clinic or medical setting
+ Experience or knowledge of insurance/referral authorization and scheduling procedures
+ Experience with computer operations including Epic and PHS scheduling programs
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
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Patient Care Technician

98005 Bellevue, Washington Kaiser Permanente

Posted 3 days ago

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Job Description

Job Summary:
An unlicensed caregiver who maintains a safe and clean environment for patients and Health Care team members. Transport patients with proper technique. Transport equipment, supplies and specimens. Provide environmental sanitation as required.
Essential Responsibilities:
+ Assists in preparation of the unit, patient rooms, and beds for receiving patient admission, returning surgical patients, transfers, emergencies, or discharges. Provides hygiene care, which includes providing or assisting in bed baths, oral hygiene, hair care and shampoo, back care and rubs, perineal care, dressing patient, and changing bed linen.
+ Prepares patients for meals, serves and removes food trays, and assists with meal or feeds patients. Distributes water and nourishment to patients. Performs other duties as assigned by the RN as patient care needs change. Orients patients and significant others to call lights, bed controls, side rail usage, bathrooms phones, TV waiting areas, and visiting hours. Assists and accompanies patient and their belongings (including personal property) in the admission, transfer, and discharge process. Answers patient call lights, anticipates patient care needs, and makes rounds to assigned patients on an ongoing basis. Communicates with patients in a courteous and helpful manner. Establishes and maintains communicates with the health care team. Performs data collection and documentation of TPR, BP, wt, ht, I/O, activity, diet, and hygiene in an ongoing, timely, accurate, and concise manner.
+ Demonstrates the use of good body mechanics and provides for patient safety when transferring, ambulating, turning, lifting, and positioning patients. Acts appropriately in emergency situations. Performs routine treatments and patient care duties listed on the skills inventory form and under the direct supervision of the RN.
+ Identifies and reports changes in the patients condition to the RN within an appropriate time frame. Maintains verbal and written information in a confidential manner. Assists in straightening patient rooms, cleaning overbed tables and bedside stands, keeping patient care areas clean at end of each shift. Collects and transports specimens for delivery to appropriate departments per hospital standards.
+ Completes work order for equipment that is out of service and leaves copy in the appropriate designated place/unit for follow up. Adheres to Infection Control Policy including but not limited to: a) demonstrates body substance precautions by wearing gloves and other protective attire to avoid body substance contact when appropriate; b) adheres to the KFHPW hand washing policy; c) complies with the proper handling of waste; d) maintains a clean work area. Provides postmortem care under the direction of the RN. Demonstrates initiative and responsibility for improving skills and expanding knowledge through continuing education or on the job learning experience. Consistently demonstrates an appearance consistent with current KFHPW dress code policy.
Basic Qualifications:
Experience
+ Minimum one (1) year of acute care or extended care.
+ Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
+ High School Diploma or General Education Development (GED) required.
License, Certification, Registration
+ Nursing Assistant Certificate (Washington) required at hire
+ Basic Life Support
Additional Requirements:
+ Working knowledge of medical terminology.
+ Demonstrated interpersonal skills.
+ Demonstrated basic technical nursing skills.
+ Nursing student experience will be evaluated on an individual basis.
+ Able to lift 50 pounds.
Preferred Qualifications:
+ Two (2) years of hospital experience.
+ Graduate of formal nursing assistant training program OR equivalent experience.
COMPANY: KAISER
TITLE: Patient Care Technician
LOCATION: Bellevue, Washington
REQNUMBER:
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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Patient Care Coordinator

98213 Everett, Washington Actalent

Posted 3 days ago

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Job Description

Case Management Care Coordinator
Location: Everett, WA
Schedule: 5x8 (7:30 AM - 4:00 PM), every other weekend may be required
Department: Case Management (60 Case Managers + 5 Coordinators)
Are you a multitasking pro with a passion for helping people navigate the healthcare system? Do you thrive in a fast-paced environment where your organizational skills and compassion make a real difference? If so, we'd love to meet you!
What You'll Be Doing:
+ Assisting with referrals to Skilled Nursing Facilities (SNFs)
+ Initiating insurance authorizations
+ Arranging transportation for patients
+ Delivering Medicare regulatory documents
+ Coordinating communication between patients, providers, insurance companies, and other stakeholders
What You Bring:
+ EPIC experience is a must
+ High School Diploma or equivalent required; Associate's Degree in Business or Healthcare preferred
+ 1+ year in a medical/healthcare setting or 2+ years in a customer service role
+ Proven ability to deliver high-level customer service in a fast-paced healthcare environment
+ Comfortable handling confidential data with discretion
+ Basic knowledge of medical terminology
+ Insurance authorization experience preferred
Why You'll Love It Here:
+ Be part of a collaborative, mission-driven team
+ Work closely with licensed clinical staff
+ Play a key role in ensuring smooth, safe, and compliant care transitions
Ready to Make an Impact?
Apply now and help us deliver compassionate, coordinated care-one patient at a time.
Pay and Benefits
The pay range for this position is $22.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Everett,WA.
Application Deadline
This position is anticipated to close on Sep 30, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
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