21 Quality Assurance Managers jobs in Puerto Rico
Manager Quality Assurance - All Suites

Posted 16 days ago
Job Viewed
Job Description
This is your chance to be part of an in-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off (PTO)
+ Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique.
**What your day-to-day will be like:**
+ Perform routine Quality Assurance evaluations.
+ Address inquiries and communications made internally, both verbally and in written communications.
+ Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals.
+ Participate in Consistency exercises.
+ Participate in activities outside of QA to gain a better knowledge of other departments.
**How you will collaborate with others:**
+ Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans.
**What projects you will take ownership of:**
+ Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Five (5) years of management experience - Hotel Operations
+ Three (3) years of experience as a General Manager, Executive Committee Member, or Director in a Full-Service Hotel
+ Valid Driver's license
+ Travel 90% of the time
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Fluency in a foreign language
+ Food Safety certification
+ Project management skills
+ Working knowledge of product replacement cycles, renovations and physical upgrades
+ Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand
+ Current resident in the state of Georgia or South Carolina
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $5,000 - 110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE
**Job:** _Brands_
**Title:** _Manager Quality Assurance - All Suites_
**Location:** _null_
**Requisition ID:** _COR015C5_
**EOE/AA/Disabled/Veterans**
Sr Quality Manager
Posted today
Job Viewed
Job Description
Requisition ID:
71741
Date:
Oct 9, 2025
Location:
Cidra, Puerto Rico, US
Department:
Quality
Description:
**_This is an onsite position requiring the team member to be onsite 5 days a week_**
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
**Job Summary**
Responsible for providing quality leadership, governance, and expertise in Quality Assurance processes related to the manufacture of West products. Ensure compliance to regulatory requirements and West procedures. Proactively develop, lead, and drive the execution of the Quality Assurance strategy. Develop and implement quality assurance plans ensuring compliance with regulations, oversee interactions with regulatory agencies and build strong relationships with internal and external stakeholders. Champion advocacy for product, process, and system quality, and drive continuous improvement within the Quality Management System.
**Essential Duties and Responsibilities**
+ Cultivate a positive working relationship with internal and external stakeholders by supporting validation in design and development, specification development, and execution of manufacturing programs in line with agreed standards. All the while ensuring that West's product quality and reliability meets or exceeds customers' expectations.
+ Accountable for the development of the quality assurance plans and systems to ensure commercial manufacturing, development programs and NPI programs remain compliant with all applicable regulations and guidelines.
+ Oversee regulatory agency interaction related to compliance to local and regional guidelines/ regulations.
+ Develop strong internal and external relationships with regulatory bodies and authorities.
+ Develop and champion a quality/ patient first organizational culture that promotes behaviors that lead to superior quality and business performance and enterprise excellence.
+ Responsible for ensuring QA resources have the adequate training, education, competency, and experience to perform their GMP related job functions effectively. Ensure sufficient support in place to support programs and flawless transition into Operations.
+ Responsible for developing a culture of risk activities in the development and maintenance of product/ process risk and hazard analysis
+ Coach, mentor and lead highly dynamic team members to help achieved the requirements of this position as well as the individual career goals of team members.
+ Responsible and accountable for quality departmental budget.
+ Play a role as a key contributor to documentation updating, including leading any updates.
+ Participate in and drive compliance to global harmonization initiatives.
+ Responsible for quality data trending e.g., CAPA, Deviations, Customer Complaints, Product Quality KPI's and Change Requests and driving quality improvements.
+ Ensures all Quality and Regulatory correspondence (internal and external) is aligned and compliant with West policies and guidance.
+ Acts as a mentor and coach to the business with respect to Quality and Regulatory knowledge.
+ Fosters and encourages shared learning's across West e.g., system and technology best practices and harmonization / standardization of West Procedures and practices.
+ Perform additional duties at the request of the direct supervisor.
**Education**
+ Bachelor's Degree in Engineering or related disciplines (mechanical engineering, chemical engineering, manufacturing engineering, industrial engineering) required.
**Work Experience**
+ Minimum 10 years related experience required and
+ Previous leadership experience, preferably managing remote employees. preferred and
+ Experience in regulated industry such as pharmaceutical and medical device. preferred and
+ Project Management experience preferred
**Preferred Knowledge, Skills and Abilities**
+ Strong knowledge and understanding of FDA's 21 CFR Part 820, ISO13485, ISO9001, and other international regulations
+ Familiarity with document management databases, particularly MasterControls and SAP.
+ Proven ability to manage multiple priorities, drive projects to completion and meet internal customer expectations
+ Ability to effectively communicate with co-workers and business partners at all levels of the organization (both internal and external).
+ Excellent organizational skills with an ability to think proactively and prioritize work.
+ Working knowledge of statistical data analysis
+ Thorough understanding of validation activities and risk management principles and techniques
+ Strong problem-solving and critical thinking skills
+ Medical industry or highly regulated industry
**Physical Requirements**
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
**Additional Requirements**
+ Excellent communication and interpersonal skills must be coupled with public speaking, quick decision making.
+ Excellent written and oral communication skills
+ Medical component and device manufacturing require strict adherence to standards.
+ Strong communication and technical writing skills, interpretation of data, interpersonal skills, ability to work on and lead teams
+ Read and interpret data, information, and documents
+ Must maintain the ability to work well with others in a variety of situations
+ Must be able to multi-task, work under time constraints, problem solve, and prioritize
+ Ability to make independent and sound judgments
+ Demonstrates enthusiasm, takes accountability, and drives for results.
+ Superior organizational and leadership skills with ability to help team grow and thrive
+ Able to lead and front multiple third party Medical Device / Pharmaceutical audits.
+ Able to interact with global Medical Device / Pharmaceutical agencies in support of queries / product launches.
+ Have in-depth / working knowledge of: ISO 13485, US FDA 21 CFR Part 820, ISO14971
+ Have strong self-motivation, the ability to work independently, and within a team environment with strong follow up, organization and prioritization skills and excellent attention. Must have a proven track record of developing and maintaining positive customer relationships.
+ Able to lead and manage the performance of a multi-functional team.
+ Able to organize and prioritise tasks, must be detail orientated and self-motivated.
+ Have excellent written and verbal communication skills. Must be able to work in a fast paced environment.
+ Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
+ Able to always comply with the company's safety and quality policy
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.
#LI-KR1
#LI-Onsite
Supplier Quality Manager
Posted 12 days ago
Job Viewed
Job Description
This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Job Family Definition:
Responsible for designing, implementing and maintaining quality engineering protocols and methods for building, assembly and test transforming materials into partially finished or finished products. Ensures compliance of manufacturing and production processes with internal and external safety, quality and regulatory standards requirements for worldwide distribution. Designs methods and procedures for inspecting, testing and evaluating the precision and accuracy of production processes, production equipment and finished products. Performs analysis of reports and production data to identify trends and recommend updates or changes to design, test, manufacturing, quality standards and procedures when necessary. Recommends performance objectives for engineering, test, manufacturing, product and design functions. May assure compliance to in-house and/or external specifications and standards (i.e. Six Sigma, Lean Sigma and others).
Management Level Definition:
Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.
In a typical day as a Senior Security Engineer, you would.
- Leads project teams of other quality engineers and internal and outsourced development and manufacturing partners responsible for the design and integration of quality requirements, processes, and practices into the development, design, manufacturing, and continuous improvement of products and solutions.
- Manages and expands relationships with internal and outsourced partners for quality, product manufacturing and development.
- Reviews and evaluates product and solution designs and production activities for potential quality issues; provides tangible feedback based on results and root-cause analysis and designs and implements solutions to improve product quality and mitigate risk of failures.
- Provides domain-specific expertise and overall product engineering leadership and perspective to cross-organization projects, programs, and activities.
- Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing engineering organization.
- Provides guidance and mentoring to less-experienced staff members.
Education and Experience Required:
- Bachelor's or Master's degree in Industrial Engineering, Manufacturing Engineering, Electrical Engineering, or equivalent.
- Lean, Six Sigma black belt or equivalent preferred.
- Typically 4-6 years of experience.
If you are.
- Experienced with using engineering tools and software packages to test, design, and evaluate products and processes
- Excellent analytical, statistics, and problem solving skills.
- Conducting reviews of material specifications, hardware and electrical component design and processes, and industry quality standards and methodologies.
- Evaluating forms of empirical and root-cause analysis, modeling, testing methodologies, and quality standards to validate product designs, specifications, and processes.
- Excellent written and verbal communication skills;mastery in English and local language.
- Ability to effectively communicate quality architectures, plans, proposals, and results, and negotiate options at senior management levels.
Additional Skills:
Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
#puertorico
#operations
Job:
Engineering
Job Level:
TCP_03
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Senior Manager, Quality Control Laboratory
Posted 2 days ago
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Job Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
Ensures quality control and quality assurance compliance across the manufacturing site. Serves as an integral member of QC leadership team with a focus on ensuring quality system requirements are achieved. Leads the site quality control unit and serves as the primary backup to the QC Head.
Responsibilities:
+ Lead the biologics site Raw Materials and Incoming Materials laboratory processes and programs for a high volume, high level of product complexity including multi products to ensure compliance with regulations including EU Annex 1, FDA Guidalines, EMA, ANSI, among others. Ensure robustness and approves investigations Raw Materials & Incoming, quality and process excursions or incident.
+ Direct RM & Incoming laboratory operations and programs such as RM & Incoming methods for materials, excipients, API, commodities. Testing of raw materials, commodities, USP water and cleaning samples.
+ Responsible for elevating to the appropriate levels of management within Quality Operations Senior Management of significant quality issues in a timely fashion. Reviews and approves laboratory instrumentation, utilities, and facilities qualification and labs system life cycle documentation.
+ Responsible for all raw and incoming materials and commodities (including ERP approval) in the Quality Control (QC) laboratory including direct reports and budgetary responsibilities.
+ Serves as the standalone laboratory systems and site Maximo administrator. Comply with AbbVie policies, ABL plant procedures, Food and Drug Administration (FDA), EMA, and other applicable regulatory agencies cGMP regulations and requirements.
+ Responsible for end results of the Incoming Quality Assurance area. Assures that all incoming materials received at ABL are inspected, sampled, tested, and disposition according to established policies and procedures. Provides strategic direction for area of operation and ensures tactical objectives are met.
+ Responsible for front- and back-room support activities for the RM and Incoming Lab during internal audits, Periodic Validation Review, Annual Product Reviews, and process data reviews and inspections.
+ Represents the decision-making authority on change related to compendia, supplier/service provider notifications, material specifications, analytical test methods, test method validation, SOPs, batch records, and site service requests. Leads the implementation of Quality-related projects, including metrics.
+ Manages a team of quality professionals. Directly responsible for the effective organization, administration, training, and supervision of their functional area.
+ Exception Report (ER) investigation, writing, review, and approval including ensuring effective CAPAs; qualification and validation protocol writing, review, and approval.
Significant Work Activities:
+ Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required
+ Continuous walking for prolonged periods (more than 2 consecutive hours in an 8 hr. day) is required
+ Frequent to continuous computer usage (greater or equal to 50% of the workday) is required
Qualifications
+ Bachelor's degree Science (Chemistry or Biology) with 10 years of pharmaceutical (parenteral biologics preferred) Quality experience (preferably in QC) or an equivalent combination of education and experience.
+ Experience managing raw and incoming materials.
+ Knowledge in raw materials /Incoming Materials programs under ANSI guidelines is required.
+ Supplier Quality Programs knowledge and experience.
+ The selected candidate must be fully bilingual written and verbal, both in English and Spanish.
+ Experience with SmartQC, LIMS (Sample Manager), Empower is desired.
+ Previous experience leading teams.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
+ The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
+ We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
+ This job is eligible to participate in our short-term incentive programs.
+ This job is eligible to participate in our long-term incentive programs
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
Associate Manager, Quality Engineer

Posted 16 days ago
Job Viewed
Job Description
This position plays a critical role in ensuring that products meet the highest quality and regulatory standards. The individual will be responsible for defining and maintaining quality processes, overseeing compliance with FDA and ISO requirements, and leading a team of quality professionals to ensure that operations, suppliers, and products align with company standards and external regulations.
**Key Responsibilities:**
+ Ensure full compliance with FDA, ISO13485, and other applicable regulatory and quality standards across operations and suppliers.
+ Define, approve, and implement inspection, testing, and evaluation procedures to maintain product accuracy, precision, and reliability.
+ Lead and participate in internal and external audits, including preparing documentation, managing corrective actions, and communicating results.
+ Oversee complaint management, failure analysis, and nonconformance investigations, ensuring proper documentation and corrective actions.
+ Supervise, coach, and develop a team of Quality Engineers, Technicians, Supervisors, and Coordinators, setting departmental goals and monitoring performance.
+ Provide training on Quality Assurance and Regulatory Affairs topics to ensure organizational knowledge and compliance.
+ Maintain and review product controls, acceptance activities, and environmental health and safety management practices to drive continuous improvement.
+ Generate, review, and communicate detailed proposals, guidelines, and procedures to support decision-making across departments.
**What you need-**
**Required:**
+ B.S. in engineering, engineering management, or related discipline.
+ Advanced English skills.
+ Minimum of 3 years in Quality Assurance or related functional area.
+ Minimum of 2 years as a supervisor of QA/RA function or equivalent experience.
+ Minimum of 1 year of experience as people manager.
+ Previous experience in the regulated manufacturing sector.
**Desired:**
+ ISO Lead Auditor training; Certified Quality Engineer (ASQ).
+ Previous Experience in the Medical Devices sector.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
QA Audit Manager

Posted 16 days ago
Job Viewed
Job Description
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
We are seeking a QA Audit Manager to lead Datavant's Quality Assurance Audit function. This role is pivotal in ensuring operational effectiveness, regulatory compliance, and continuous process improvement across our audit operations. The QA Audit Manager provides day-to-day leadership, oversight, and mentorship to the QA team, driving professional development and team accountability. The QA Audit teams currently oversee digital fulfillment, the quality portion of the new-hire DHISC training program, and site- and processor-level feedback. By centralizing responsibility under an experienced leader, this role strengthens team performance and accelerates the establishment of a scalable, high-impact quality assurance framework.
**What You Will Do:**
+ Oversee audits of request and fulfillment processes to ensure compliance with state and federal laws, as well as Standard Operating Procedures (SOPs).
+ Identify workflow issues and trends in errors or delays, report findings, and recommend corrective actions.
+ Maintain and update audit tools, as well as detailed documentation of audit results and corrective measures.
+ Lead a team performing specialized site-specific and process-specific audits as needed.
+ Collaborate with operational leadership, training, compliance, and cross-functional partners to address trends, close knowledge gaps, and build tools to strengthen performance.
+ Recommend and support implementation of process improvements to increase efficiency and accuracy.
+ Ensure compliance with HIPAA, HITECH, and other regulations regarding PHI handling, and monitor adherence to client SLAs.
+ Provide direct leadership to the QA team, including performance management, training, feedback, coaching, and professional development.
+ Facilitate team meetings, calibration audits, and 1:1s to build accountability, engagement, and culture.
+ Up to 10% travel, as needed.
+ You will also be expected to support onboarding of new QA staff, deliver regular audit-based coaching, and contribute to strengthening Datavant's overall quality framework.
**What a Typical Day Looks Like**
In this role, you can expect to:
+ Collaborate cross-functionally with operations, compliance, training, and data teams.
+ Manage team responsibilities while providing coaching and day-to-day support.
+ Analyze audit results and trends to support leadership decisions.
+ Facilitate team meetings, individual coaching sessions, and professional development opportunities.
**What You Need to Succeed:**
+ Minimum 5 years of progressive leadership experience, preferably in healthcare operations, quality assurance, or related functions.
+ At least 2 years of experience in medical records management, release of information (ROI), or health information operations; Datavant experience preferred.
+ 2+ years in quality assurance or auditing, with demonstrated ability to evaluate processes, identify gaps, and implement corrective actions.
+ High School Diploma required; Associate's or Bachelor's degree in Health Information Management, Healthcare Administration, or related field strongly preferred.
+ Strong knowledge of HIPAA, HITECH, and PHI handling standards.
+ Previous experience managing payroll, scheduling, and workforce administration.
+ Excellent leadership, coaching, communication, and problem-solving skills.
+ Proficiency with EHR systems, audit tools, Microsoft Office Suite; request tracking tool experience strongly preferred.
**What Helps You Stand Out:**
+ Advanced certification in quality, compliance, or health information management (e.g., RHIT, RHIA, CHPS, Six Sigma).
+ Lean or Six Sigma certification with proven process improvement success.
+ Experience with dashboard-building or data analytics to support audit functions.
+ Strong history of building engaged, high-performing teams in fast-paced environments.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$94,000-$102,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, ( by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here ( . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy ( .
Assistant Manager of Quality
Posted 2 days ago
Job Viewed
Job Description
Reporting to Center Manager - In the absence of the center manager, you will have ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT.
**The Role**
+ Ensure compliance with all Company SOPs and applicable federal, state, and local regulations.
+ Participate in collecting and analyzing data to maintain center quality, efficiency, and profitability.
+ Collaborate with the center manager to assist with quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees.
+ Work with quality personnel and QA team to develop corrective action plans to address any areas of deficiency noted during audits.
+ Ensure the center and all employees comply with OSHA regulations and training and complete all OSHA record keeping and reporting.
+ Employee recruitment, training, counseling, and termination, and corrective action programs. To achieve compliance, follow HR policies by treating all employees fairly with HR.
+ Support the center's marketing and advertising efforts.
+ Overnight travel up to 10%.
**Your skills and experience**
**Education**
Bachelor's Degree OR equivalent combination of education and professional work experience required
**Experience**
Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of a team/others
**Working Conditions**
+ You may spend 80% of the time standing/walking, and occasionally lift and carry up to 25 lbs.
+ May spend 60% of the time auditing, improving and observing ongoing operations through the center
+ May work with hazardous chemicals, exposed to extreme temperatures and to bloodborne pathogens
+ You will need to wear Personal Protective Equipment while performing specific tasks in certain areas
**Our Benefits**
We encourage you to make your well-being a priority. It's important and so are you. Learn more about how we care ( at CSL.
**About CSL**
CSL is a leading global biotechnology company with a dynamic portfolio of life-saving medicines, including those that treat haemophilia and immune deficiencies, as well as vaccines to prevent influenza. Since our start in 1916, we have been driven by our promise to save lives through innovation. Learn more about CSL ( .
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( work that matters at CSL!**
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CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
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Assistant Manager of Quality
Posted 2 days ago
Job Viewed
Job Description
The Assistant Manager Quality (AMQ) reports to the Associate Director Quality.
**The Role**
+ Ensure the center is "inspection ready" by managing adherence to Standard Operating Procedures (SOPs), compliance policies and the quality system.
+ Manage the Quality Control program, calibrations management, monitor of compliance to defined processes e.g. sampling, competency checks, trending and analysis of KPIs, cause and failure mode impact assessment and change management.
+ You will recruit, hire, conduct performance reviews, lead investigations and deviations, enact corrective actions, and termination.
+ Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA), federal, state and local regulatory, company policies and procedures.
+ Follow all HR policies and practices through fair treatment of all employees.
+ Monitor CAPA's and effectiveness checks to ensure issues are resolved.
+ Overnight travel required up to 10% of the time.
**Your skills and experience**
**Education**
Bachelor's Degree preferred OR equivalent combination of education and professional work experience required
**Experience**
+ 1 year supervisory, leadership experience responsible for overseeing the activities of others OR Completion of CSL Plasma Leadership Development program
+ 1year Quality experience (CSA/CSAb) required
Additional Comments
+ Maintain company Technical Training certification
+ Knowledge of complex government and industry regulations, and ability to monitor compliance with these regulations
+ Manage entire financial responsibility of the center
+ Proficient in English
**Working Conditions**
+ Exposure to hazardous chemicals, extreme temperatures and to bloodborne pathogens.
+ Required to wear Personal Protective Equipment while performing tasks or in certain areas
**Our Benefits**
We encourage you to make your well-being a priority. It's important and so are you. Learn more about how we care ( at CSL.
**About CSL**
CSL is a leading global biotechnology company with a dynamic portfolio of life-saving medicines, including those that treat haemophilia and immune deficiencies, as well as vaccines to prevent influenza. Since our start in 1916, we have been driven by our promise to save lives through innovation. Learn more about CSL ( .
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( work that matters at CSL!**
R-
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Supervisor Quality Control
Posted 7 days ago
Job Viewed
Job Description
**About Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Health Insurance (starting on Day 1 of employment), Savings Plan (401K) with company match, Life insurance for you and your spouse/children, Short Term Disability, Long Term Disability, Education Assistance, Employee Assistance Program, Vacation, Sick, Personal Days.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works out of our Abbott Vascular Plant in Barceloneta, Puerto Rico at the **2nd second shift Monday to Friday** . The **Supervisor Quality Control** is responsible for the performance of the quality technicians and meeting daily production / operational / department demands. He/she will work with line supervisor, manufacturing engineer, quality engineer, and other team members, to address all opportunities found in the manufacturing lines and will the primary quality representative for the quarantine area. The individual performing this role will have to ensure proper management of resources while ensure quality and compliance of employees/equipment, promotion of safe and positive work environment, constant pursuit of operational excellence and continuous improvement, and achieving results through cross-functional collaboration with Management, Operations, Manufacturing Engineering, Equipment, and Quality Engineering. He/She will be accountable for QC inspector cross-training, rotation and for ensuring all manufacturing lines in all shifts have adequate QC support. He/She and will serve as the QA management representative in the manufacturing line, executing initiatives and working directly with the DL workforce.
**What You'll Do**
+ The Quality Supervisor is responsible for the performance of his or her team and meeting any assigned project timelines and objectives.
+ Develops goals /objectives for all assigned personnel. Monitors employees' performance against goals and provide performance feedback. Write and conduct development plans, as well as performance appraisals. Manage employees HR issues.
+ Maintaining the line audit ready at all times through assurance of procedural readiness, housekeeping, material and product controls, mix up risks and through continuous evaluation (audit) of the product and process.
+ Supervises, plans, coordinates, monitors and directs activities related to the eLHR review and approval finished lots in a timely manner.
+ Makes changes as appropriate to QC inspection procedures to aid in compliance and productivity assurance. Supports the Operations Supervisor and works as a liaison between functional departments to respond to technical issues on the line.
+ Approval of QC document related change orders, as needed.
+ Responsible for other quality related areas (eg. Microbiology, Chemical Testing, QCRI) and its performance.
+ Works to improve efficiency of QC inspectors. Works towards preventing/eliminating human related errors in area.
+ Works with line support team (Mfg Supervisor, Quality Engineer and Manufacturing Engineer) to perform line situation triage and determine if non-conformance is present, determine initial bracketing and containment, and initiate exception management process when required.
+ Responsible for quarantine area. Ensures non-conforming product is contained, segregated, and appropriately labeled.
+ Supports Quality Engineering department with data gathering, analysis and containment activities, as needed.
+ Runs moderate problem-solving efforts with minimal oversight and draws conclusions from the data as it relates to the quality issue under investigation. Responsible for standardization of inspection processes across similar lines and operations.
+ Responsible for the development of QC standard work. Able to confront and resolve conflict and support efforts to resolve critical situations.
+ Uses good judgment to make sound decisions.
+ This position requires a high level of adaptability, flexibility, clear direction and creative decision-making in a highly challenging environment.
+ Responsible for communication to Management and other stakeholders of new quality events.
+ Owns moderate CAPA activities related to area with minimal oversight.
+ Support AVPR projects, as needed.
**CAN'T WAIT TO GET STARTED?**
To be successful in this role, you will require the following qualifications:
+ Minimum 2 years of relevant experience in Quality and/or Compliance, preferably in medical device industry.
+ Bachelor's degree in science
+ Knowledge of applicable US & non-US applicable regulations.
+ Knowledge and proficiency in the application and principles of Quality Engineering.
+ Ability to effectively communicate cross-functionally to assist with resolving Quality issues.
+ Excellent written, verbal and interpersonal communication skills.
+ Ability to interact effectively with all levels of employees.
+ Strong technical knowledge and application of quality engineering concepts, practices and procedures.
+ Ability or aptitude to work on problems that are complex in scope where analysis of situations or data involves multiple competing factors.
+ Demonstrated initiative and problem-solving skills; critical-thinking skills. Ability to direct activities of employees.
+ Ability to train and motivate assigned personnel.
+ Must be able to lead and motivate people to ensure safety, quality and performance.
The base pay for this position is $53,300.00 - $106,700.00. In specific locations, the pay range may vary from the range posted.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Quality Control Coordinator
Posted today
Job Viewed
Job Description
Job Description
Descripción de PuestoQuality Control Cordinator – Facturación y Registros (Puesto Exento)
Departamento: Oficina Administrativa
Reporta a: Presidente
Ubicación: Oficina Central
Garantizar la exactitud y consistencia de los registros y documentación utilizada para la facturación de servicios de transporte en ambulancia, verificando que cumplan con los requisitos internos, contractuales y regulatorios. Auditar y evaluar tanto los reportes de choferes y paramédicos como la facturación generada por el personal de Facturación, supervisar el cumplimiento de funciones clave del personal de Despacho en relación con el cierre de casos y documentación en el sistema Pockets, y contribuir a la eficiencia operativa y la transparencia de los procesos.
Responsabilidades Principales- Verificar que las facturas emitidas por el personal de Facturación estén correctas y basadas en datos completos y validados.
- Auditar y revisar los registros de transporte realizados por choferes y paramédicos para asegurar que la información esté completa, precisa y conforme a las políticas de la empresa.
- Confirmar que Despacho monitoree diariamente, por turno, que no queden casos abiertos en sistema y, de ser necesario, que proceda a cerrarlos.
- Identificar errores, omisiones o inconsistencias y canalizar las correcciones, según los protocolos establecidos. Deberá reportar a la gerencia cualquier incumplimiento.
- Preparar informes periódicos de hallazgos y recomendaciones dirigidos al Presidente de la Empresa.
- Mantener actualizados los formatos y procedimientos para la captura de datos y facturación.
- Coordinar con las distintas áreas para asegurar el cumplimiento de estándares de calidad.
- Manejar información confidencial con el más alto nivel de integridad.
- Cumplir con otras tareas afines que le sean asignadas por el Presidente.
Requisitos del Puesto- Educación: Grado Asociado o Bachillerato en Administración de Empresas, Contabilidad, Facturación Médica o área relacionada (preferible).
- Experiencia: Mínimo 1 año en funciones administrativas, facturación médica, auditorías o control de calidad.
- Conocimientos Técnicos: Dominio de Microsoft Word, Excel y Google Sheets; manejo de sistemas administrativos y herramientas de análisis de datos.
- Competencias Clave: Atención rigurosa al detalle, habilidad para analizar información y proponer mejoras, organización y manejo eficiente del tiempo, comunicación escrita y verbal efectiva, discreción y manejo de información confidencial.
Condiciones del Puesto- Clasificación: Exento, bajo criterios administrativos y de confianza.
- Modalidad: Presencial en Oficina Central y a distancia de ser requerido.
- Reporta directamente al Presidente de la Empresa y sigue sus instrucciones directas.
- Jornada: Tiempo completo, con disponibilidad para atender situaciones urgentes según sea requerido.