35 Quality Assurance jobs in Houston
Quality Assurance Analyst Senior
Posted 3 days ago
Job Viewed
Job Description
**Quality Assurance Lead - Agile & Scrum Master Certified**
SAIC is seeking a **Quality Assurance Lead** with strong Agile experience and a **Scrum Master certification** to support the Mission Enabling Service Contract (MESC) Baseline A contract in Houston, Texas supporting NASA Flight Operations Directorate/Aircraft Operations Division. This role is critical in helping the program transition from a traditional Waterfall development model to an Agile framework, ensuring quality, compliance, and continuous improvement throughout the process.
**Key Responsibilities:**
+ Develop and implement quality programs and processes to ensure compliance with Agile methodologies, CMMI standards, and SAIC policies.
+ Serve as a change agent in the organization's transition from Waterfall to Agile, guiding teams through Agile adoption and best practices.
+ Recommend and implement Agile-based improvements to enhance product, process, and service quality.
+ Maintain and evolve the quality program for MESC, supporting Agile transformation initiatives and ensuring alignment with CMMI-Dev standards.
+ Conduct (Process and Product) audits at both the program and software release levels; track findings and recommendations to closure using tools like SharePoint.
+ Serve as the contract librarian, managing documentation and ensuring accessibility and version control on SharePoint.
+ Maintain and track SAIC assets used on MESC.
+ Support the Program Manager and Deputy Program Manager in ensuring timely and accurate delivery of contract DRDs.This includes understanding the requirements of the DRDs, and providing updates to program documentation, and work with the Documentation office to ensure documents a reviewed, finalized and published.
+ Act as the Metrics Manager, collecting and analyzing metrics on a regular basis and preparing reports and presentations for internal and external stakeholders.
**Qualifications**
**Required Education:**
+ Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience.
**Required Qualifications:**
+ **Certified Scrum Master (CSM or equivalent)** required.
+ Proven experience applying Agile methodologies in a quality assurance or process improvement role.
+ Experience conducting audits and managing quality documentation in Agile environments.
+ Strong Understanding of CMMI-Dev
+ Proficiency with Agile tools such as Azure DevOps.
+ Excellent communication and collaboration skills; ability to work independently and lead cross-functional initiatives.
**Preferred Qualifications:**
+ Experience supporting government or aerospace contracts.
+ Familiarity with SharePoint and Agile documentation best practices.
+ Background in metrics reporting and quality dashboards.
**Clearance:**
+ Must be a U.S. Citizen with the ability to obtain a Public Trust Clearance.
REQNUMBER:
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
Senior Specialist, Quality Assurance
Posted 5 days ago
Job Viewed
Job Description
**_What Quality Assurance contributes to Cardinal Health_**
Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.
Quality Assurance develops and implements a compliant and cost effective quality system that assures products and services are reliable, safe and effective. This job family provides oversight of production/manufacturing activities, training to operational and quality control personnel, and educates business leaders on Quality policies and procedures and ensures that all products and services are properly reviewed for quality and documented.
**_Job Summary_**
The Senior Specialist, Quality Assurance executes quality programs, policies, and procedures in a particular area of specialty (such as recalls and customer complaints) in order to minimize risks and drive supply chain integrity. Applying knowledge of quality assurance concepts and technical capabilities, the Senior Specialist supports the Manager, Quality Assurance in quality audits and develops actionable insights and recommendations for addressing complex quality issues. Due a higher level of experience and knowledge, the Senior Specialist mentors junior Specialists and, under the guidance of the Manager, may lead the development of standard operating procedures in assigned specialized area.
**_Responsibilities_**
+ Ensures fulfillment of external reporting requirements related to area of specialty, such as submitting necessary materials for product recalls. Submits reports for internal review prior to submission to regulatory bodies.
+ Executes internal programs to define Quality guidelines and track adherence to these guidelines. Provides guidance to internal stakeholders regarding adherence to internal Quality Assurance policies and procedures as well as external requirements.
+ Responds to significant quality issues and in support of the Manager, conducts root cause analyses, reports on relevant quality metrics and trends, and develops insights for internal stakeholders. Collaborates with Quality Assurance Specialists in other specialty areas as necessary to develop recommendations.
+ Supports of the Change Control Program, by assessing Quality Assurance implications and impacts of operational and product changes, with a focus on specialty area.
+ Updates standard operating procedures in response to product changes and regulatory developments under the general guidance of the Manager. Resolutions to significant quality issues, such as recalls or customer complaints, may set precedent for updates to SOPs.
+ Prepares responses to regulatory queries, regulatory audits, and corporate audits and gathers necessary information from products and operations stakeholders.
+ Supports the Manager, Quality Assurance in quality audits and inspections of distribution centers within the region. Records quality issues and provides draft reports and insights to the Manager, for delivery to the Operations stakeholders.
+ Provides guidance to junior level Specialists on complex issues, assists with onboarding trainings, and frequently reviews the work of Specialists prior to delivery to a Manager.
+ The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
+ While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
+ The primary work environment consists of a professional office environment within a radiopharmaceutical manufacturing facility, the materials warehouse as well as the laboratory setting.
+ The facility is operated under well-controlled and closely monitored conditions that are regulated by both State and Federal agencies, and that are enforced by the corporate internal quality and regulatory groups. Each staff member will receive specific training in keeping radiation exposures within regulatory guidelines and he/she will be routinely monitored for their exposure to radiation. Noise levels are considered low to moderate.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**_Hours_**
+ This is a night position. Typically, Monday - Friday between either 1:00 am -11:00 am or 4:00 am- 1:00 pm and every other Saturday.
+ Candidate must be flexible to work different shifts or schedules based on business need. Candidate must be comfortable staying until work is completed each business day. Work hours may be subject to change.
**Anticipated salary range:** $67,500- $96,400
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/08/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Senior Quality Assurance Engineer
Posted 4 days ago
Job Viewed
Job Description
As a Senior QA Engineer, you will collaborate closely with development teams, product managers, and business analysts to understand requirements and ensure thorough test coverage. You will play a key role in defining QA strategies, advocating for best practices, and mentoring junior QA team members. The ideal candidate possesses exceptional analytical and problem-solving skills, meticulous attention to detail, and a proactive approach to quality assurance. We are looking for an individual who is passionate about delivering flawless software and contributing to the overall success of our products.
Key Responsibilities:
- Design, develop, and execute manual and automated test cases.
- Develop and maintain test plans, test strategies, and test reports.
- Identify, document, and track software defects thoroughly.
- Collaborate with development teams to troubleshoot and resolve issues.
- Implement and maintain automated testing frameworks and tools.
- Perform functional, integration, regression, and performance testing.
- Contribute to the continuous improvement of QA processes and methodologies.
- Mentor junior QA engineers and provide technical guidance.
- Participate in requirement reviews and provide QA insights.
- Ensure adherence to quality standards and release criteria.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in software quality assurance.
- Proven experience with test automation tools (e.g., Selenium, Cypress, Appium).
- Proficiency in one or more programming/scripting languages (e.g., Python, Java, JavaScript).
- Strong understanding of QA methodologies, tools, and best practices.
- Experience with Agile/Scrum development methodologies.
- Knowledge of API testing tools and techniques.
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
This is a great opportunity to contribute your QA expertise to impactful projects and grow your career within a leading organization.
Pharmaceutical Quality Assurance Manager
Posted 15 days ago
Job Viewed
Job Description
Location: Houston, Texas, US
Quality Control / Quality Assurance Team Lead
Posted 25 days ago
Job Viewed
Job Description
Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.
This is a Limited Service position . This position is temporary with an expected date of 12/31/2025.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Duties and Responsibilities:
- Assist the Quality processors in resolving questions concerning audits and Quality processes
- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met
- Track daily completions and outstanding work balances and provide the data to Quality Supervisor
- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe
- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs
- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- College courses or degree from an accredited college or university preferred
- Minimum 3 years of related experience required
- Accurate data entry skills
- Proficient in the use of Microsoft Office products
- Excellent organizational, written and verbal communication skills
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Ability to work as a team member, as well as independently
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements Per Client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S. citizen.
- Must be able to pass a Federal Background Check.
- Must not be delinquent or in default on any federal student loans.
Home Office Requirements:
- Private and Secure workspace from home
- Access to Wi-Fi, LAN (wired connection/ethernet) or both at home
- Internet provider that offers enough speed for multiple users without latency or lag? (i.e. housemate also WFH, kids playing video games or streaming shows, etc.)
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
23.00
Maximum Salary
$
33.00
Quality Control / Quality Assurance Admin III
Posted 25 days ago
Job Viewed
Job Description
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
This is a Limited Service position . This position is temporary with an expected date of 12/31/2025.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
- College courses or degree from an accredited college or university preferred
- Minimum 3 years of related experience required
- Accurate data entry skills
- Proficient in the use of Microsoft Office products
- Excellent organizational, written and verbal communication skills
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Ability to work as a team member, as well as independently
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
Additional Requirements Per Client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S. citizen.
- Must be able to pass a Federal Background Check.
- Must not be delinquent or in default on any federal student loans.
Home Office Requirements:
- Private and Secure workspace from home
- Access to Wi-Fi, LAN (wired connection/ethernet) or both at home
- Internet provider that offers enough speed for multiple users without latency or lag? (i.e. housemate also WFH, kids playing video games or streaming shows, etc.)
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
20.00
Maximum Salary
$
30.00
Manufacturing Quality Assurance Technician I
Posted 16 days ago
Job Viewed
Job Description
Manufacturing (Mfg) QA Technician I, you will provide support to the Plant to ensure quality and safety requirements are met. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on qualit Quality Assurance Technician, Quality Assurance, QA Technician, Manufacturing, Technician, Assurance, Technology, Grocery
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Manufacturing Quality Assurance Technician I
Posted 19 days ago
Job Viewed
Job Description
Responsibilities
H-E-B Manufacturing's goal is to achieve superior self-manufactured products through high quality, low-cost foods. We are committed to the growth, development, and training of our Partners, while continually achieving superior levels of service.
As a Manufacturing (Mfg) QA Technician I, you will provide support to the Plant to ensure quality and safety requirements are met.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE. willingness and the skills to train?
HEAD FOR BUSINESS. understanding of how to apply quality fundamentals and root cause analysis?
PASSION FOR RESULTS. drive to audit process controls to ensure product quality and food safety?
We are looking for:
- coursework in food science, QM, or other sciences
What is the work?
Quality Assurance:
- Fosters a positive working environment among diverse teams
- Interacts with all plant personnel to improve quality of products produced
- Provides quality assurance to support all Mfg initiatives
- Trains production team members on safe, quality food manufacturing
- Maintains laboratory in accordance with published 6S standards
- Participates on cross-functional teams within the facility to develop basic preventive and corrective action plans for improving quality of product produced
- Captures customer / supplier feedback; uses content for continuous improvement
- Performs root cause analyses; identifies cost of lost opportunity and the reduction of variation in processes
- Demonstrates understanding of traditional quality cost categories (i.e., prevention, appraisal, internal failure, and external failure)
- Participates in failure mode effects analyses (FMEAs)
Auditing / Testing:
- Audits, inspects, and tests products to ensure compliance with all quality standards and HACCP plans
- Audits process controls to ensure product quality and food safety standards are within control limits and Plant standards
- Tests finished product, work-in-process, and raw materials against specifications to determine quality status, including chemical, microbial, or physical testing
- Performs floor checks to ensure control on non-conforming products; communicates findings to appropriate personnel
- Participates in warehouse audits where applicable
What is your background?
- A related degree or comparable formal training, certification, or work experience
- 0 years of experience
- Experience or coursework in food science, quality management, or other sciences
- Completion of H-E-B certification as an ASQ Quality Improvement Associate (CQIA)
Do you have what it takes to be a fit as an H-E-B MFG QA Tech I?
- Working familiarity with standard laboratory equipment to perform laboratory tests and exams
- Working familiarity with basic statistics
- Understanding of the application of the evolution of quality, quality fundamentals, and root cause analysis
- Organization skills
- Math skills (+, -, *, /)
- Critical thinking skills
- Verbal / written communication and presentation skills
- PC skills, including MS Office
- Bi-lingual (English - Spanish) skills a plus
- Ability to learn / apply H-E-B quality and OSHA safety requirements, including behavior-based safety
Can you.
- Travel by car or plane with overnight stays
- Regularly lift up to 20 lbs
- Occasionally lift 20 lbs
- Work extended hours and rotating schedules
- Maneuver through the facility and perform functions of the job, with or without accommodation (standing, stooping, bending, etc.)
- Work in wet, cold, or hot, environments, depending on Plant location, where temperatures are as listed below:
-- Bakery and Tortilla: 80-100 degrees F
-- Floral: temperature-controlled environment that ranges from 32-42 degrees F
-- Ice Cream: (-)40 to 80 degrees F; certain areas in a wet environment
-- Meat: routinely 30-45 degrees F in a cold and wet environment; occasionally (-)20 or 85 degrees F in certain areas
-- Milk: routinely 60-80 degrees F in a wet environment; occasionally 38 degrees F in certain areas, 110 degrees in other areas
-- Snacks: temperature-controlled environment that ranges from 80-100 degrees F
Clinical Quality Assurance Analyst (Remote)
Posted 4 days ago
Job Viewed
Job Description
Maximus is seeking a Clinical Quality Assurance Analyst to join our team. This role involves supporting and reviewing clinical division contracts by conducting quality assurance evaluations on sample cases using established QA tools and processes.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and
extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Collects data related to assessments and assessment outcomes
- Completes quality audits utilizing proprietary QA Tools
- Reviews QA data and reports on trends and scores found through the quality audits
- Analyzes recommended scores in relation to Clinical Assessor determinations
- Develops / completes reports that track and trend activities / outcomes
- May provide QA training to staff to incorporate quality measures into their daily practice
- Performs other duties as may be assigned
Minimum Requirements
- Education and licensure requirements are based on program contract requirements and are outlined in job posting
-Two (2) or more years related experience
- 2+ years previous work experience in Quality and Risk Management in a clinical setting conducting peer reviews preferred.
- Strong working ability with all forms of technology, ability to navigate multiple systems, intermediate knowledge of Microsoft Office programs, ability to learn and adapt to new technology quickly; exceptional analytical skills; detail and solution-oriented; ability to work independently as well as with a team; excellent verbal and written communication skills including the ability to communicate effectively with a diverse range of individuals.
- Master's Degree in Human Services, Social Work, Mental Health or related field
- Minimum of 2 years of experience in behavioral health
- Proficient in Microsoft Office Suite
- Exceptional analytical skills
- Qualified Mental Health Professional credentials, such as Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage Family Therapist (LMFT)
Preferred Requirement:
- 2 years previous work experience in Quality in a clinical setting conducting peer reviews preferred
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
60,000.00
Maximum Salary
$
70,000.00