Quality Control / Quality Assurance Admin III

01101 Springfield, Massachusetts Maximus

Posted 23 days ago

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Job Description

Permanent
Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Preform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

Additional Requirements as per contract/client:

- Department of Education and Student Loan experience preferred

- Quality Assurance experience required

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

Qualifications Continued:

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

Apply Now

Quality Control / Quality Assurance Team Lead (Temporary)

01101 Springfield, Massachusetts Maximus

Posted 7 days ago

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Job Description

Permanent
Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:

- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.

Additional Requirements as per contract/client:

- Student Loan and Department of Education experience preferred

- Previous Quality Assurance experienced preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.94

Maximum Salary

$

33.35

Apply Now

Quality Control / Quality Assurance Admin III (Temporary)

01101 Springfield, Massachusetts Maximus

Posted 7 days ago

Job Viewed

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Job Description

Permanent
Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This is a Limited Service position . This position is temporary and is expected to last approximately 6 months.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

- Minimum 3 years of related experience required.

- Accurate data entry skills.

- Proficient in the use of Microsoft Office products.

- Excellent organizational, written, and verbal communication skills.

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

- Ability to work as a team member, as well as independently.

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.

Additional Requirements Per Client:

- Department of Education and FSA experience preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

Apply Now

Quality Control Specialist (Gas Distribution)

06028 East Windsor Hill, Connecticut Eversource Energy

Posted today

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Job Description

Role and Scope of Position:
Supports the implementation, of the Eversource Quality Control program as it relates to any of the following construction, maintenance, meter service, leak survey, corrosion, damage prevention, LNG and I&R activities at Eversource Gas. Ensures that work and activities are performed in accordance with all federal, state, and company construction standards and procedures and all safety rules and standards established by the Company and required by law. The QC Specialist has the authority to direct and stop, if necessary, work to ensure compliance with all requirements. This position is an authorized company representative when on job sites and has the authority to make decisions, within their area of responsibility, on behalf of the Company.
**Essential Functions:**
+ Ensures safe work practices are being employed in accordance with the Company's Health and Safety Handbook and Contractor Safety Manual.
+ Ensures all work activities are being performed in accordance with Gas Distribution construction standards and operating procedures. Verifies that the work is being performed by qualified personnel.
+ Verifies that work packages are in order with appropriate work procedures as required, mark out ticket, and mapping information.
+ Monitors resources associated with the Company's re-dig program.
+ Supports the on-boarding of contractor crews and verifies that all aspects of the Company's Operator Qualification Plan are being followed.
+ Identifies non-compliant conditions and situations, makes recommendations for corrective action.
+ Responsible for accurate documentation of inspection results.
+ Responsible for the Company's gas quality control programs.
+ Performs activities that will contribute to the annual gas inspection plan including random inspections and re-dig program activities.
+ Will be assigned an ERP role and will support Gas or Electric during any ERP or Work Continuation event as required.
**Technical Knowledge/Skill/Education/Licenses/Certifications:**
_Technical Knowledge/Skills:_
+ Requires knowledge of gas construction and maintenance standards, work practices and procedures, and safety requirements
+ Requires knowledge assessments and audits
+ Requires knowledge and use of gas business information and office automation
+ Requires strong technical writing and oral communication skills
+ Must be familiar with MS Office suite and could adapt to other PC based software tools
_Education:_
+ Bachelor's degree in Engineering, Business, related discipline or equivalent experience
_Experience:_
+ Three (3) to five (5) years of experience in gas distribution, utility or technical experience preferred
_Licenses & Certifications:_
+ Will be expected to become Eversource Operator Qualified
**Working Conditions:**
+ _This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action._
+ Work is performed both in an office environment and does require time in the field to conduct audits, training and to resolve complex problems.
+ The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
+ The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
+ The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Occasionally exposed to explosive gas, high-noise levels, and traffic and construction site hazards.
+ Must be available to work emergency restoration assignment as required.
+ Must be available to travel between MA/CT/NH as necessary.
**Mental Aspects** :
+ Work includes analyzing, planning, organizing, evaluating and documenting.
+ This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.
Please submit a resume with your application.
#gasajd
**Compensation and Benefits:**
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$92,820.00-$103,130.00
**Worker Type:**
Regular
**Number of Openings:**
1
**Emergency Response:**
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
**EEO Statement** :
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
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Inventory Control and Quality Assurance Warehouse Auditor

06096 Windsor Locks, Connecticut C&S Wholesale Grocers, Inc.

Posted 1 day ago

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Job Description

**Position Overview**
Keep our communities fed.
Our focus is simple but meaningful, from our distribution centers to our offices - every employee of C&S and their family of companies works to help feed local families, neighbors, and communities.
The Inventory Control and Quality Assurance (ICQA) Auditor will validate product to be delivered to customers as part of process to measure outbound selection accuracy. Responsibilities include assisting with research and resolution of errors.
**Job Description**
**Text "CS" to 32543 to learn more about how you can become a part of our legacy.**
+ Earn: $20.00 per hour
+ Shift: Monday - Friday, Weekends as needed
+ 4:00 PM - 12:30 AM
+ Location: Windsor Locks , CT
**Description**
+ Validate physical product matches the customer order using a handheld scanner. Product is scanned and compared to system billed quantity. Scan and unload product to the floor performing a physical count to the scanner count. All errors found are root caused by reviewing actual and surrounding pick slots. All mis-select errors and shortages are corrected as necessary based on the customer contract. After audit is validated product is reloaded onto pallet and returned to dock or trailer.
+ Carry out quality checks related to pallet construction. Product wrapped, stacked and positioned well on pallet and in good condition
+ Unload pallets by operating electronic pallet jack or identify random pallet not yet loaded for audit.
+ Travel Required: No
**Environment**
+ Warehouse : Grocery (dry goods) - about 50°- 90°
**Skills**
+ Specialized Knowledge :
+ Special Skills : Experience with warehouse and inventory management systems and software preferred
+ Physical abilities: : You may be required to stand, walk, bend, reach, pull, stoop, grip, carry, and lift objects from 20lbs to 60 lbs
+ Other: :
**Years Of Experience**
+ 0-2 : Experience with warehouse and inventory management systems and software preferred
**Qualifications**
General Equivalency Diploma - General Studies, High School Diploma - General Studies
**Shift**
2nd Shift (United States of America)
**Company**
C&S Wholesale Grocers, LLC
**About Our Company**
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Company: C&S Wholesale Grocers, LLC
Job Area: Quality Assurance
Job Family: Finance
Job Type: Regular
Job Code: JC2274
ReqID: R-263040
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Supervisor, Quality Assurance

06096 Windsor Locks, Connecticut Bombardier

Posted 1 day ago

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Job Description

_When applicable, Bombardier promotes flexible and hybrid work policies._
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans _(Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
+ Adhere to General Work Requirements.
+ Supervise assigned employees and areas, including conducting performance reviews, providing feedback, supporting professional development, and making personnel decisions (e.g., hiring, termination, disciplinary actions, and salary adjustments).
+ Lead, guide, and coach aircraft inspectors involved in heavy maintenance, line maintenance, and quality control/inspection activities.
+ Assign inspectors to aircraft, parts, and NDT inspections based on individual qualifications, skills, and experience.
+ Conduct verbal and written tie-in/turnovers to communicate work status and progress.
+ Provide inspector training and certification, including classroom instruction, on-the-job training (OJT), testing, and issuing return-to-service authorization letters.
+ Develop, manage, and maintain written procedures for the qualification and certification of NDT personnel; serve as the certifying authority.
+ Review and resolve complex or disputed write-ups, including escalation to higher authority when needed.
+ Oversee regular audits of aircraft records and logs to ensure compliance with all applicable Federal Aviation Regulations (FARs).
+ Manage the aircraft records filing system, including but not limited to aircraft flight logs, airframe and engine log books, component and delivery records, airworthiness certificates, airworthiness directives (ADs), and radio licenses.
+ Act as a point-of-contact for customers, including FAA representatives, regarding maintenance operations, compliance, and conformance issues.
+ Review, recommend, and implement changes related to aircraft maintenance, including OEM recommendations, service bulletins, and FAA ADs. Evaluate and update technical operations manuals such as minimum equipment lists (MELs), maintenance procedures, and quality policy manuals.
+ Serve as acting QA Manager in the absence of the QA Manager, as required by the assigned site.
+ May serve as the primary FAA contact and manage relationships with regulatory agencies as applicable to the assigned location.
**How to thrive in this role?**
+ A&P certification
+ Typically 6+ years of experience in quality assurance within aerospace industry, which must include 2+ years of supervisory or lead experience either in aircraft maintenance or quality
+ Working knowledge of aircraft maintenance and inspection procedures
+ Working knowledge of applicable Federal Aviation Regulations, including but not limited to, part 21, 25, 43, 65, 91, 121, 135, and 145
+ Planning and organizational skills necessary to plan, prioritize, and coordinate workload of assigned employees within a multiple project setting
+ Interpersonal skills necessary to develop and maintain effective working relationships with our customers, regulatory agencies and representatives, suppliers, and all levels of management team and other departments and sites throughout Bombardier Aerospace
+ Working knowledge of computer skills including but not limited to SAP, Lotus Notes, Microsoft Office software (Work, Access, Excel and PowerPoint)
+ Demonstrated leadership to train employees in the performance of duties in area of specialization
+ Strong verbal and written communication skills
+ Effective presentation skills
+ Proficient in delivering training and evaluating curriculum and instructional materials
**Now that you can see yourself in this role, apply and join the Bombardier Team!**
Bombardier is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by applicable federal, state or local law.
**Job** Supervisor, Quality Assurance
**Primary Location** Hartford Service Center
**Organization** Learjet Inc
**Shift**
**Employee Status** Regular
**Requisition** 8137 Supervisor, Quality Assurance
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Quality Assurance Inspector, 3rd Shift

01373 South Deerfield, Massachusetts Pelican Products Inc

Posted 11 days ago

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Job Description

This is a 3rd Shift role, the work schedule is: Sunday-Thursday, 10pm-6:30am Eastern Time

SUMMARY

Plans and performs receiving, first article, in-process and final product inspections using a variety of metrology equipment and techniques suitable to the governing requirements to consumer, commercial, military and aerospace standards. Determines and reports compliance and nonconformity of products or processes from governing standards using applicable software based or manual reporting systems and planned sampling and audit techniques. Adheres and promotes adherence to process compliance related to inspection of incoming materials, conformity of a broad variety of company and supplied products, and review of returned material or products. Plans, coordinates, and completes planned calibrations on measuring and monitoring equipment. Communicates and reports adherence to customer and Pelican Quality Processes and Quality Standards through applicable manual and electronic reporting systems.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Conducts inspections to ensure conformity to electronic or paper drawings and/or specifications while following established methods, techniques, and procedures.
  • Performs dimensional, visual, and other procedural checks and tests of finished products, subassemblies, component parts where a variety of sizes, shapes, weights, and materials require inspection.
  • Identifies quality and/or production issues. Isolates, controls, and determines the root cause of nonconformity. Identifies corrective action steps and works with others, as needed, to correct the issue. Notifies supervisors and others, as appropriate, of inspection failures and/or tolerances/ specifications
    situations.
  • Makes decisions to use, rework, or scrap damaged components or products.
  • Calibrates measuring and monitoring equipment and testing devices.
  • Maintains daily production records and other reports/ records as required.
  • Completes formal internal quality assurance audits on products or processes per ISO procedures.
  • Follows established company and department policies, procedures, rules and regulations.
  • Actively supports Pelican's Quality Objectives and contributes to the Quality Management System as assigned.
  • Actively supports and adheres to Pelican's Safety Guidelines and actively participates and contributes to the Safety Management System as assigned.
  • Maintains work area(s) and equipment in a clean, orderly and safe condition.
  • Follows company policies and practices as outlined in the Employee Handbook and/or applicable employment agreement. Follows safety guidelines and procedures in accordance to the job.
  • Performs additional duties as assigned.

JOB REQUIREMENTS

  • Education: High School Diploma or equivalent.
  • Must have basic math skills including binary operations (+-/*) and decimal/fraction conversions.
  • Must be able to read and record measurements with precision and accuracy; identify and utilize detailed part names, numbers, and critical characteristics.
  • Must have ability to learn/use a variety of measuring tools including calipers, micrometers, inside/outside micrometers, verniers, pin gauges, height gauges, radius gauges, protractors, and dial indicators, optical comparators and coordinate measuring machines.
  • Must be able to follow written and/ or verbal instructions with manual or electronic reporting of results.
  • Must be able to learn, comply, communicate and report compliance or deviation to processes and product quality standards.
  • Must have ability to complete work under minimal supervision.
  • Must be able to work in various production areas including, but not limited to, receiving, warehouse, quality control, assembly/fabrication, rotational molding and injection molding.
  • Must be able to communicate and interact effectively and cooperatively both verbally and in writing with
    vendors, contractors and employees at all levels of the organization.

PREFERRED QUALIFICATIONS:

  • 1-3 years' experience in quality or a related field or product line, preferably in a manufacturing environment.
  • Ability to learn and apply standard testing procedures and methods.
  • Ability to read engineering drawings at a basic level, determine standards, and relate drawings of parts to the actual parts.
  • Functional computer skills including accuracy of data entry and ability to use Microsoft Office suite and SAP.
  • Able to operate industrial trucks, including forklifts and man lifts; must be able to maintain certification and be able to work at elevated heights.

ADDITIONAL INFORMATION:

  • Actively supports and complies with Pelican's objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement.
  • Must be able to interact effectively and cooperatively with employees at all levels.
  • Must have the ability to complete assignments within the timeframe specified by the Manager.
  • Must be flexible regarding working hours and overtime. Must be able to work overtime on evenings and weekends, with or without advanced notice.
  • Must be able to operate in a fast-paced environment and handle multiple projects simultaneously.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

  • While performing the duties of this job, the employee will be constantly required to execute standard physical activities within the facility areas (i.e. stand, walk, sit, use hands/fingers).
  • While performing the duties of this job, the employee will be frequently required to execute non-standard physical activities within the facility areas (i.e. climb or balance, stoop, kneel, crouch).
  • Ability to lift and/or move up to 40 pounds.
  • This position requires repetitive hand/wrist activities.

Compensation & Benefits:
Our compensation reflects the cost of labor across severalU.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The annual U.S. pay range for this positionis listed below. Paywithin this range varies by work locationand may also depend on your qualifications, job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits, including paid time off, 10 paid holidays per year, medical/dental/vision insurance, company-paid life and disability plans, and matching 401k to eligible employees.


Pelican Products, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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Quality Assurance Inspector, 2nd Shift

01342 Deerfield, Massachusetts Pelican Products Inc

Posted 11 days ago

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Job Description

This is a 2nd Shift role, the work schedule is: Monday-Friday, 2pm-10:30pm Eastern Time

SUMMARY

Plans and performs receiving, first article, in-process and final product inspections using a variety of metrology equipment and techniques suitable to the governing requirements to consumer, commercial, military and aerospace standards. Determines and reports compliance and nonconformity of products or processes from governing standards using applicable software based or manual reporting systems and planned sampling and audit techniques. Adheres and promotes adherence to process compliance related to inspection of incoming materials, conformity of a broad variety of company and supplied products, and review of returned material or products. Plans, coordinates, and completes planned calibrations on measuring and monitoring equipment. Communicates and reports adherence to customer and Pelican Quality Processes and Quality Standards through applicable manual and electronic reporting systems.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Conducts inspections to ensure conformity to electronic or paper drawings and/or specifications while following established methods, techniques, and procedures.
  • Performs dimensional, visual, and other procedural checks and tests of finished products, subassemblies, component parts where a variety of sizes, shapes, weights, and materials require inspection.
  • Identifies quality and/or production issues. Isolates, controls, and determines the root cause of nonconformity. Identifies corrective action steps and works with others, as needed, to correct the issue. Notifies supervisors and others, as appropriate, of inspection failures and/or tolerances/ specifications
    situations.
  • Makes decisions to use, rework, or scrap damaged components or products.
  • Calibrates measuring and monitoring equipment and testing devices.
  • Maintains daily production records and other reports/ records as required.
  • Completes formal internal quality assurance audits on products or processes per ISO procedures.
  • Follows established company and department policies, procedures, rules and regulations.
  • Actively supports Pelican's Quality Objectives and contributes to the Quality Management System as assigned.
  • Actively supports and adheres to Pelican's Safety Guidelines and actively participates and contributes to the Safety Management System as assigned.
  • Maintains work area(s) and equipment in a clean, orderly and safe condition.
  • Follows company policies and practices as outlined in the Employee Handbook and/or applicable employment agreement. Follows safety guidelines and procedures in accordance to the job.
  • Performs additional duties as assigned.
JOB REQUIREMENTS
  • Education: High School Diploma or equivalent.
  • Must have basic math skills including binary operations (+-/*) and decimal/fraction conversions.
  • Must be able to read and record measurements with precision and accuracy; identify and utilize detailed part names, numbers, and critical characteristics.
  • Must have ability to learn/use a variety of measuring tools including calipers, micrometers, inside/outside micrometers, verniers, pin gauges, height gauges, radius gauges, protractors, and dial indicators, optical comparators and coordinate measuring machines.
  • Must be able to follow written and/ or verbal instructions with manual or electronic reporting of results.
  • Must be able to learn, comply, communicate and report compliance or deviation to processes and product quality standards.
  • Must have ability to complete work under minimal supervision.
  • Must be able to work in various production areas including, but not limited to, receiving, warehouse, quality control, assembly/fabrication, rotational molding and injection molding.
  • Must be able to communicate and interact effectively and cooperatively both verbally and in writing with
    vendors, contractors and employees at all levels of the organization.
PREFERRED QUALIFICATIONS:
  • 1-3 years' experience in quality or a related field or product line, preferably in a manufacturing environment.
  • Ability to learn and apply standard testing procedures and methods.
  • Ability to read engineering drawings at a basic level, determine standards, and relate drawings of parts to the actual parts.
  • Functional computer skills including accuracy of data entry and ability to use Microsoft Office suite and SAP.
  • Able to operate industrial trucks, including forklifts and man lifts; must be able to maintain certification and be able to work at elevated heights.
ADDITIONAL INFORMATION:
  • Actively supports and complies with Pelican's objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement.
  • Must be able to interact effectively and cooperatively with employees at all levels.
  • Must have the ability to complete assignments within the timeframe specified by the Manager.
  • Must be flexible regarding working hours and overtime. Must be able to work overtime on evenings and weekends, with or without advanced notice.
  • Must be able to operate in a fast-paced environment and handle multiple projects simultaneously.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
  • While performing the duties of this job, the employee will be constantly required to execute standard physical activities within the facility areas (i.e. stand, walk, sit, use hands/fingers).
  • While performing the duties of this job, the employee will be frequently required to execute non-standard physical activities within the facility areas (i.e. climb or balance, stoop, kneel, crouch).
  • Ability to lift and/or move up to 40 pounds.
  • This position requires repetitive hand/wrist activities.


Compensation & Benefits:
Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The annual U.S. pay range for this position is listed below. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits, including paid time off, 10 paid holidays per year, medical/dental/vision insurance, company-paid life and disability plans, and matching 401k to eligible employees.

Pelican Products, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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Quality Assurance - QC Inspector 2nd shift

06006 Windsor, Connecticut Chromalloy

Posted today

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Job Description

Chromalloy is a global engineering & solutions company. We are a leadings provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.

Video : What We Do

Why work at Chromalloy?

Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy!

Our Total Rewards Program is designed to support you today and in the future.

  • Comprehensive and flexible benefit options starting on day one , including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
  • Development & progression opportunities for every employee - regular performance conversations, training and development curriculum, and engineering fellowship programs.
  • Paid time off, including vacation, sick time, paid holidays, floating holidays, and parental leave-all eligible on your first day of employment !
  • Competitive pay, including eligibility for quarterly and annual bonuses , depending on role and site.

The Quality Inspector III is responsible for reviewing aerospace components and details during manufacturing to make sure they meet company requirements. Their duties include measuring jet engine components and details to assure it meets physical specifications and engine manual requirements. It is also required to create the necessary documentation to verify conformity.

SIGN ON BONUS AVAILABLE

Qualifications:
  • Read blueprints, specifications, and engine manual to ensure that components meet production standards
  • Recommend any necessary adjustments and changes to production processes
  • Inspect and test components and details machined or fabricated by Operations
  • Use gadgets such as micrometers, verniers, tapes, gauges to measure products
  • Remove products that does not meet production standards and document the quality error
  • Accept or reject finished products and discuss inspection results with the Operations and Engineering team
  • Perform product audits to ensure process is able to produce hardware
  • Must be fluent in English, (speaking, reading, writing)

EDUCATION and/or EXPERIENCE:
  • High school Diploma or GED required
  • Associate degree in an aviation related field preferred
  • At least 1-year relevant aviation work experience
  • 4 - 6 years' experience in basic dimensional/visual inspection required on aviation related equipment (airframe, powerplant, and or avionic)
  • Certify visual acuity to NAS-410

Airframe and Powerplant FAA certifications preferred

Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role.

Chromalloy is an equal opportunity employer - vets/disabled.

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.

In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact:

Other details
  • Job Family Quality
  • Job Function Manufacturing QC
  • Pay Type Hourly
  • Employment Indicator Regular
  • Travel Required No
  • Required Education High School


Apply Now
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Quality Assurance - QC Inspector 1st shift

06006 Windsor, Connecticut Chromalloy

Posted today

Job Viewed

Tap Again To Close

Job Description

Chromalloy is a global engineering & solutions company. We are a leadings provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.

Video : What We Do

Why work at Chromalloy?

Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy!

Our Total Rewards Program is designed to support you today and in the future.

  • Comprehensive and flexible benefit options starting on day one , including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
  • Development & progression opportunities for every employee - regular performance conversations, training and development curriculum, and engineering fellowship programs.
  • Paid time off, including vacation, sick time, paid holidays, floating holidays, and parental leave-all eligible on your first day of employment !
  • Competitive pay, including eligibility for quarterly and annual bonuses , depending on role and site.

The Quality Inspector is responsible for reviewing aerospace components and details during manufacturing to make sure they meet company requirements. Their duties include measuring jet engine components and details to assure it meets physical specifications and engine manual requirements. It is also required to create the necessary documentation to verify conformity.

SIGN ON BONUS AVAILABLE

Qualifications:
  • Read blueprints, specifications, and engine manual to ensure that components meet production standards
  • Recommend any necessary adjustments and changes to production processes
  • Inspect and test components and details machined or fabricated by Operations
  • Use gadgets such as micrometers, verniers, tapes, gauges to measure products
  • Remove products that does not meet production standards and document the quality error
  • Accept or reject finished products and discuss inspection results with the Operations and Engineering team
  • Perform product audits to ensure process is able to produce hardware
  • Must be fluent in English, i.e. speaking, reading, writing

EDUCATION and/or EXPERIENCE:
  • High School Diploma or GED required
  • Associate degree in an aviation related field preferred
  • At least 1-year relevant aviation work experience
  • 4 - 6 years' experience in basic dimensional/visual inspection required on aviation related equipment (airframe, powerplant, and or avionic)
  • Certify visual acuity to NAS-410

Airframe and Powerplant FAA certifications preferred

Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role.

Chromalloy is an equal opportunity employer - vets/disabled.

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.

In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact:

Other details
  • Job Family Quality
  • Job Function Manufacturing QC
  • Pay Type Hourly
  • Employment Indicator Regular
  • Travel Required No
  • Required Education High School


Apply Now
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