10,545 Jobs in Holyoke
Virtual Customer Care
Posted 1 day ago
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Job Description
- Respond promptly and professionally to customer inquiries via phone, email, live chat, or messaging platforms.
- Provide accurate information regarding products, services, orders, and company policies.
- Resolve customer complaints and issues with empathy and efficiency, escalating when necessary.
- Maintain detailed and accurate records of customer interactions using CRM tools.
- Follow up with customers to ensure their issues are fully resolved and satisfaction is achieved.
- Assist customers in navigating online platforms, placing orders, or updating account information.
- Work cross-functionally with other departments to resolve complex issues.
- Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction.
- Stay up to date on product knowledge, promotions, and company updates.
- High school diploma or equivalent (Bachelor’s degree is a plus).
- Previous experience in customer service, support, or a similar role—preferably in a remote setting.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Comfortable using CRM systems, help desk software, and other digital tools (e.g., Zendesk, HubSpot, Freshdesk).
- Ability to multitask and manage time efficiently in a fast-paced environment.
- A reliable internet connection and a quiet, professional workspace.
- Positive attitude, patience, and a passion for helping others.
Company Details
Virtual Bookkeeper
Posted 2 days ago
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Job Description
- Manage day-to-day accounting operations, including accounts payable, accounts receivable, and bank reconciliations.
- Record and categorize financial transactions in accounting software (QuickBooks, Xero, etc.).
- Reconcile monthly bank and credit card statements.
- Prepare and maintain accurate financial records, including income statements, balance sheets, and cash flow statements.
- Monitor client invoices, process payments, and follow up on overdue accounts.
- Generate and review financial reports to identify discrepancies or issues.
- Assist in preparing monthly, quarterly, and annual financial statements.
- Provide timely and accurate data to clients for tax preparation and filing.
- Assist in budget preparation and tracking financial goals.
- Communicate with clients regularly to update them on financial status and resolve any issues.
- Maintain accurate digital filing systems for financial records and documents.
- Ensure compliance with local, state, and federal regulations regarding financial reporting.
- High school diploma or equivalent; Associate’s or Bachelor’s degree in Accounting, Finance, or related field is a plus.
- Proven experience as a bookkeeper or in a similar role, preferably in a virtual/remote environment.
- Proficiency in accounting software such as QuickBooks, Xero, or similar platforms.
- Strong understanding of accounting principles and financial statements.
- Detail-oriented with excellent organizational and time-management skills.
- Ability to handle sensitive financial information confidentially.
- Strong communication skills and the ability to work independently in a remote setting.
- Familiarity with online tools and collaboration platforms (e.g., Google Drive, Slack, Zoom).
- Knowledge of tax regulations and financial compliance (helpful but not required).
- Self-starter with a proactive approach to solving problems.
Company Details
Virtual Front Desk
Posted 2 days ago
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Job Description
Key Responsibilities:
- Manage Incoming Communications: Answer and direct phone calls, respond to emails, and handle live chat inquiries, providing professional and timely customer service.
- Appointment Scheduling: Schedule and confirm appointments, meetings, and events using [calendar or scheduling tools], ensuring all details are accurate and well-organized.
- Client and Visitor Support: Greet clients, answer basic inquiries, and provide information about services or procedures in a friendly, clear, and efficient manner.
- Manage Documentation: Prepare and manage digital documents, files, and forms, ensuring all records are up-to-date and easily accessible.
- Maintain Office Organization: Assist in keeping virtual office tools and platforms organized, such as Google Workspace, Slack, CRM systems, etc.
Required Qualifications:
- Proven experience as a front desk assistant, customer service representative, or in an administrative support role (experience in a virtual setting is a plus).
- Strong proficiency with office software, including Microsoft Office Suite (Word, Excel, Outlook) and Google Suite (Docs, Sheets, Drive).
- Experience with scheduling software (e.g., Calendly, Acuity Scheduling, or similar tools).
- Excellent verbal and written communication skills with a professional phone manner.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Ability to handle sensitive information and maintain confidentiality
Company Details
Data Entry Virtual Assistant
Posted 2 days ago
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Job Description
Key Responsibilities:
- Data Entry: Accurately input data into various systems and platforms (e.g., CRM, spreadsheets, databases) while maintaining high levels of accuracy.
- Data Management: Organize and maintain digital files, records, and other forms of data in an efficient and accessible manner.
- Data Quality Checks: Review and clean data to ensure accuracy, consistency, and completeness. Identify and correct any errors in the data.
- Report Preparation: Generate basic reports and assist with compiling data for internal use or client deliverables.
- Required Qualifications:
- Proven experience in data entry, administrative support, or similar roles.
- Strong proficiency in Microsoft Office (Excel, Word) and Google Suite (Sheets, Docs).
- Experience with CRM software or data management systems is a plus (e.g., Salesforce, HubSpot).
- Excellent typing speed and accuracy (minimum [X] words per minute).
- Strong attention to detail and commitment to maintaining high-quality work.
- Ability to manage multiple tasks and prioritize effectively.
- Self-motivated, proactive, and able to work independently with minimal supervision.
- Basic understanding of data privacy and confidentiality standards.
Strong organizational skills and ability to manage time effectively in a remote work environment.
Company Details
Administrative - Virtual Assistant
Posted 2 days ago
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Job Description
Key Responsibilities:
- Calendar Management: Schedule and manage appointments, meetings, and events for executives or teams. Ensure all meetings are well-organized and materials are prepared in advance.
- Email & Communication Management: Respond to emails, manage inboxes, and filter important messages to ensure timely responses. Draft emails, letters, and other communications as needed.
- Task & Project Management: Assist with the creation and tracking of project timelines, deadlines, and deliverables. Help prioritize tasks to ensure they are completed on time.
- Required Qualifications:
- Proven experience as a Virtual Assistant or in an administrative role.
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Drive).
- Familiarity with project management tools such as Asana, Trello, or Monday.com.
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills with an ability to prioritize tasks effectively.
- Ability to handle confidential information with discretion and professionalism.
- Self-motivated, proactive, and able to work independently.
Benefits:
Flexible work hours and remote work environment.
Company Details
Online Customer Specialist
Posted 2 days ago
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Job Description
Preferred Qualifications:
- Experience with [specific live chat software or platforms, such as Zendesk, Intercom, LiveChat, etc.].
- Knowledge of [specific industry/product knowledge].
- Bilingual (English/Spanish or other languages) is a plus.
- Previous experience in an e-commerce or tech support role.
Required Qualifications:
- High school diploma or equivalent; college degree preferred.
- Previous experience in customer service or online chat support is a plus.
- Excellent written communication skills with the ability to convey information clearly and professionally.
Strong typing skills and ability to multi-task effectively.
- Key Responsibilities:
- Respond to customer inquiries and concerns via live chat in a timely and professional manner.
- Provide accurate product information, troubleshooting assistance, and solutions to customer issues.
- Handle multiple chat conversations simultaneously while maintaining high-quality service.
- Resolve customer complaints, questions, or issues by providing clear, step-by-step instructions and solutions.
- Document customer interactions and issues using the appropriate systems and tools.
Benefits:
- Competitive salary and bonus opportunities.
- Health, dental, and vision insurance.
- Flexible working hours and the option to work remotely.
- Paid time off (PTO) and paid holidays.
Company Details
It Software - Software Engineering
Posted 2 days ago
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Job Description
Key Responsibilities:
- Design, develop, and maintain scalable, high-performance software applications.
- Write clean, efficient, and well-documented code.
- Collaborate with cross-functional teams, including product managers, designers, and QA engineers, to deliver high-quality software.
- Participate in code reviews and contribute to best practices for software development.
- Troubleshoot, debug, and optimize existing software systems.
Preferred Qualifications:
- Experience with cloud platforms like AWS, Azure, or Google Cloud.
- Familiarity with DevOps practices and CI/CD pipelines
- Experience with testing frameworks and automated testing tools.
- Knowledge of containerization technologies like Docker and Kubernetes.
- Exposure to agile software development methodologies.
- Strong desire for learning and growth in a fast-paced environment.
Required Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.
- Proficiency in programming languages such as [list relevant languages: e.g., Java, Python, JavaScript
- Excellent problem-solving skills and attention to detail.
Ability to work effectively in a team environment and communicate technical concepts clearly.
- Benefits:
- Competitive salary and performance-based incentives.
- Health, dental, and vision insurance.
- Flexible work hours and remote work options, etc.
Company Details
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Registered Nurse
Posted today
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Job Description
Hourly rate range $41.00 - $4.50 / hour
Compensation will be determined based on years of experience and applicable certifications. This position also includes generous shift differentials ranging from 2- 7 per hour.
Registered Nurse Career Opportunity
Respected and valued for your Registered Nurse skill set.
Are you looking for a career that's close to your heart and close to home? For many of us, it's more than shorter commutes. At Encompass Health, you'll feel at home, welcomed in like we've known each other for years. Picture the opportunity to impact your community by providing care and support and being part of inspiring outcomes. Does that sound good to you? Good. Then you're in the right place.
As a Registered Nurse, you know that small successes can have the biggest impacts. You'll use your specialized skills to provide high-quality, compassionate, individualized care for our patients, allowing you time to get to know them and help them achieve their goals during their rehabilitation journey. You'll have access to the latest equipment and technology and work with team members who are collaborative, supportive and welcoming. Enjoy a rewarding career and benefits package that starts the same day you do, giving you the peace of mind and the work/life balance you deserve.
A little about us:
We're confident you'll see the difference the moment you join our team. Working at Encompass Health means working with a growing national inpatient rehabilitation leader. We're proud of our career growth opportunities and how our team members work together for the greater good of our patients. We've been named one of the "World's Most Admired Companies" and a Fortune 100 Best Companies to Work For® Award, among others, which is pretty amazing.
Our benefits start day one:
• Affordable medical, dental and vision plans for full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Tuition reimbursement and continuing education opportunities.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A community of people who love what they do. Yes, we see that as a benefit.
Be the Registered Nurse you've always wanted to be:
• Help patients by supervising care and treatments, leading patient assessments, creating personalized care plans and targeting and resolving patient concerns.
• Enjoy building rewarding relationships with patients and their families and learn about their physical, mental and emotional needs to help them recover.
• Communicate and collaborate with other departments to coordinate care, assist with direct patient care, answer call lights, and delegate as needed.
• Be a resource for the staff when they have questions or need assistance with complex patient needs.
• Celebrate patient wins along the way.
Required Certifications and Licensures:
• Current licensure or certification required by state regulations.
• CPR certification required (ACLS preferred).
• CRRN certification to be obtained within a year of meeting the eligibility requirements.
• At least one year of experience in a rehabilitation hospital setting (within the last five years).
The Encompass Way
We proudly set the standard for excellence in care, leading with empathy, doing what's right, focusing on the positive and remaining stronger together. We're a recognized, trusted leader in post-acute care with over 150 locations nationwide and 36,000 exceptional people (and growing)!
Encompass Health is proud of our welcoming and inclusive culture. We offer equal employment opportunities regardless of a person's race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability or any other protected classification.
We can't wait to meet with you and we mean that.
Physical Therapist
Posted today
Job Viewed
Job Description
Excellent PRN rates $50/hr, weekend $75/hour
Compensation will be determined based on years of experience and applicable certifications.
Physical Therapist Career Opportunity
Respected and valued for your physical therapy skill set.
Are you looking for a career that's close to your heart and close to home? For many of us, it's more than shorter commutes. At Encompass Health, you'll feel at home, welcomed in like we've known each other for years. Picture the opportunity to impact your community by providing care and support and being part of inspiring outcomes. Does that sound good to you? Good. Then you're in the right place.
As a Physical Therapist, you know that small successes can have the biggest impacts. Use your specialized skills to provide high-quality, compassionate, individualized care for our patients, allowing you time to get to know them and help them achieve their goals during their rehabilitation journey. Our physical therapy gyms have the latest equipment and technology, and our team members are motivated, supportive, welcoming, and fun! Enjoy a rewarding career and benefits package that starts the same day you do, giving you the peace of mind and the work/life balance you deserve.
A little about us:
Whether you're building a foundation in your early career or a seasoned Physical Therapist looking for a better environment to call home, we're confident you'll see the difference the moment you join our team. Working at Encompass Health means working with a growing national inpatient rehabilitation leader. We're proud of our career growth opportunities and how our team members work together for the greater good of our patients. We've also been named one of the "World's Most Admired Companies" and a Fortune 100 Best Companies to Work For® Award, among others, which is pretty amazing.
Our benefits start day one:
• Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Tuition reimbursement and continuing education opportunities.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A community of people who love what they do. Yes, we see that as a benefit.
Be the Physical Therapist you've always wanted to be:
• Provide direct inpatient care to patients in need of physical therapy.
• Help patients by supervising care and treatments, leading patient assessments, creating personalized care plans, and targeting and resolving patient concerns.
• Build rewarding relationships with patients by having the time to learn about each patient's physical, mental, and emotional needs to help them recover.
• Celebrate patient wins along the way.
Required Certifications and Licensures:
• Current licensure or certification required by state regulations
• CPR certification preferred unless otherwise required by hospital policy
• Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field
The Encompass Way
We proudly set the standard for excellence in care, leading with empathy, doing what's right, focusing on the positive, and remaining stronger together. We're a recognized, trusted leader in post-acute care with over 150 locations nationwide and 36,000 exceptional people (and growing)!
Encompass Health is proud of our welcoming and inclusive culture. We offer equal employment opportunities regardless of a person's race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.
We can't wait to meet with you and we mean that.
Physical Therapist (PT) - Mobile Outpatient
Posted today
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Job Description
Physical Therapist
Hopkinton MA
Part time Flexible Schedule
At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.
With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.
Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.
Why Powerback?
- Benefits: We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.
- Paid Time Off : We offer generous paid time off to Full-Time and Part-Time team members.
- Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
- Continuing Education: Keep growing with free CEUs through Medbridge.
- H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.
- Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program.
Powerback is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back. It's patient-centered care that provides a sustainable way of feeling better, moving better, breathing better, and living better.
The Physical Therapist will primarily provide outpatient rehabilitation services in an in-home setting for the older adult population. The in-home setting could be a patient's private residence or in a patient's room in an independent living facility. Powerback Rehabilitation To You allows the Physical Therapist to evaluate and treat in the most functional environment which is the patient's home. The Physical Therapist assesses the need for, develops, and delivers physical therapy programs to facilitate rehabilitation. The Physical Therapist identifies the need for and makes referral(s) to other disciplines to address the comprehensive needs of patients. They implement individualized therapy programs designed to restore, reinforce, and enhance performance. In addition, the Physical Therapist instructs, educates and trains patients and caregivers in those skills and functions essential for promoting independence and productivity, in order to diminish or correct pathology. They direct activities to promote and maintain health. This position provides a flexible schedule and work environment in various settings.
1. As necessary or applicable, supervision of Physical Therapy Assistants, temporary licensees, students and support personnel in accordance with state licensure requirements and professional standards.
2. Responsible for adherence to department and patient treatment schedule, timely clinical and billing documentation requirements as well as work related meetings.
3. Attends and contributes to patient care, staffing conferences and other related meetings.
4. Makes referrals to other disciplines and agencies in order to address the comprehensive needs of the patient.
5. Consults with other members of the rehabilitation team to select the most appropriate therapeutic regimen consistent with the needs and capabilities of each patient.
6. Adapts program and/or plan of care according to the needs of the individual patient.
7. Promotes a safe environment and enforces the elimination of fire and safety hazards.
8. Orders supplies and equipment as necessary.
9. Cleans, maintains, identifies, and reports the need for repair of equipment as necessary.
10. Puts patient service first: ensures that patients and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.
11.Screens, examines and evaluates patients, including history, systems review, and application of appropriate tests and measures, synthesis information and interprets examination findings in order to establish a diagnosis, identify impairments, determine the predicted level of improvement and the time required to achieve it, identify precautions/contraindications and design and plan of care. Develops appropriate treatment goals and methods in collaboration with the patient and caregivers, implements the physical therapy treatment plan, and completes all related documentation and record keeping regarding these services. Services include but are not limited to application of therapeutic techniques in areas such as:
* Therapeutic exercise including aerobic capacity conditioning, balance coordination, agility training, body mechanics and postural stabilization, flexibility exercises, gait and locomotion training, neuromotor development training, relaxation, strength, power, and endurance training
* Functional training
* Manual therapy
* Airway clearance techniques
* Integumentary repair and protection
* Use of electrotherapeutic, physical agent and mechanical modalities
* Health and Wellness
* Education on Chronic Disease Management
* Falls Assessment and Interventions to reduce fall risk
* Case Management in the home and community
12. Designs, fabricates, fits and/or applies adaptive devices, and trains patients in the use of adaptive devices included orthotics and prosthetics.
13. Selects appropriate activities suited to the individual's physical and mental capacity, intelligence level and interest.
14. Instructs patient in the skills and techniques required for participation in mobility activities and evaluates patient progress, attitudes, and behavior as related to rehabilitative potential.
15. Performs routine reexamination as needed/required to modify/progress plan of treatment.
16. Incorporates health and wellness programming into treatment plans for patients.
17. Performs home and community mobility assessments and provides recommendations for safe mobility in the home and community space.
18. Performs other related duties as required.
Qualifications:1. Must have a valid Physical Therapy license in the state(s) of practice, or proof of license eligibility; and
2. They must have a Master's degree in Physical Therapy; or
3. They must have a Master's degree in a Physical Therapy related field in addition to a Bachelor's degree in Physical Therapy; or
4. They must have a Bachelor's degree in Physical Therapy plus 5 years of progressively responsible PT experience.
5. The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy.
6. Must have a valid driver's license or reliable, independent transportation to and from the patients' residence.
Posted Salary Range: USD $63.00 - USD $63.00 /Hr.