18 Quality Control Supervisor jobs in Puerto Rico

Job Description

Job Description

Objetivo de Puesto

Identificar, analizar e implementar mejoras en los procesos de la organización para optimizar la eficiencia, la productividad y la calidad, utilizando metodologías como Lean y Six Sigma, herramientas como KPI’s y mapeo de procesos, y colaborando con equipos multifuncionales.

Responsabilidades Principales

• Evaluar y analizar las prácticas actuales para mejorar la eficiencia operativa en el almacén.
• Estudiar y mapear procesos existentes para identificar ineficiencias, cuellos de botella, pérdidas y oportunidades de mejora.
• Aplicar herramientas y marcos de trabajo como Lean Manufacturing, Six Sigma, Kaizen y 5S para rediseñar y optimizar procesos.
• Liderar y dar seguimiento a proyectos de mejora continua, asegurando su ejecución y el logro de los objetivos.
• Diseñar, construir y mantener indicadores clave de rendimiento (KPIs) y reportes para monitorear el desempeño de los procesos y la productividad.
• Analizar problemas, investigar las causas raíz y proponer soluciones basadas en datos para cerrar brechas operacionales.
• Fomentar una cultura de mejora continua, capacitando a los empleados en prácticas de eficiencia y promoviendo la participación en iniciativas de cambio.
• Coordinar con diversas áreas de la empresa, como calidad, mantenimiento, compras, finanzas para ejecutar mejoras transversales.
• Desarrollar y documentar nuevos estándares operativos, procedimientos y ayudas visuales para asegurar la correcta ejecución de los procesos.
• Revisar procedimientos, como la distribución o la gestión de inventario, para garantizar la máxima eficiencia.
• Mantener un historial detallado sobre esfuerzos de mejora en el almacén.
• Dar seguimiento a las operaciones para asegurar el cumplimiento e impacto de los nuevos procesos.
• Preparar y presentar reportes sobre el progreso y el rendimiento de las iniciativas de mejora.
• Mantener un conocimiento actualizado sobre las tendencias o practicas del sector para identificar novedades en las metodologías de mejora continua.
• Mantener excelente comunicación con todo su equipo de trabajo, con los departamentos dependientes y con las tiendas.
• Promover un clima organizacional positivo, de compromiso y efectivo para el buen funcionamiento del negocio.
• Procurar el aprendizaje continuo para desempeñar sus funciones con eficiencia.
• Cumplir e informar cualquier desviación con las normas, programas y políticas corporativas, las reglas de seguridad, requisitos operacionales, plan HACCP, Programa de Seguridad Alimentaria, Buenas Prácticas de Manufactura (BPM), Seguridad Ocupacional y documentación (GDP) definidos por Supermercados Econo, Inc., así como por leyes federales y estatales.
• Realizar cualquier tarea adicional que le asigne su supervisor para el buen funcionamiento del centro.

Requisitos Mínimos del Puesto

• Bachillerato completado en Gerencia de Materiales, Ingeniería Industrial y/o relacionadas, Cadena de Suministro.
• Dos (2) años o más de experiencia mínima en puestos relacionados con logística, cadena de suministro.
• Dominio en Programas de Microsoft Office (Word, Excel y PowerPoint)
• Conocimiento en sistemas de gestión de almacenes y herramientas de control de inventario
• Conocimiento y experiencia en las metodologías de Lean, Six Sigma, Kaizen, 5S, y otras herramientas de optimización
• Habilidad para analizar información y datos estadísticos para la toma de decisiones.
• Conocimiento en software, sistemas de ERP, WMS.
• Conocimiento intermedio sobre las normativas de almacenamiento y seguridad alimentaria para productos fríos y secos

Condiciones Ambientales

Exposición a condiciones ambientales variables, incluyendo ruidos súbitos. Presencia de polvo en diferentes cantidades, temperaturas fluctuantes dentro del almacén (desde -20 °ree;F hasta 95 °ree;F), niveles de humedad relativa entre 40 % y 85 %, así como riesgo o exposición ocasional a sustancias tóxicas.

Destrezas de Físicas

Capacidad para desplazarse regularmente por las instalaciones del almacén, realizar recorridos prolongados a pie, subir y bajar escaleras ocasionalmente, y permanecer de pie o sentado durante períodos prolongados según las necesidades operativas. Incluye la disposición para supervisar actividades en áreas de trabajo físico sin necesidad de realizar esfuerzos de carga pesada.

Destrezas de Análisis de Proyectos:

Capacidad para recopilar, interpretar y evaluar datos operativos y de rendimiento con el fin de identificar áreas de mejora. Incluye el uso de herramientas analíticas, metodologías de diagnóstico y técnicas de mapeo de procesos para respaldar la toma de decisiones informadas y basadas en evidencia.

Destrezas de Gestión de Proyectos:

Habilidad para planificar, coordinar, ejecutar y supervisar proyectos de mejora continua desde su inicio hasta su implementación. Incluye la definición de objetivos, gestión de recursos, seguimiento de cronogramas y evaluación de resultados, asegurando la alineación con los objetivos estratégicos de la organización.

Destrezas de Comunicación

Capacidad de expresarse de manera clara, precisa y profesional tanto de forma oral como escrita. Incluye la habilidad para escuchar activamente, adaptar el mensaje según el público, y mantener una comunicación efectiva con colegas, superiores, clientes y otros grupos de interés.

_***This role is based at our corporate office in Dallas, TX or Remote***_
This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world. As an Analyst Customer Excellence _,_ you will strive to provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest with whom you interact. On the Hilton Reservations and Customer Care (HRCC) team, you will report to the Director Customer Excellence. You will utilize process/project management skills for initiatives and business-as-usual activities, requiring use of process management tools, data and analysis to enable process rollouts, improvements, and innovations. It is critical to understand contact centers and the ability to partner with teams across the organization to ensure HRCC processes are represented in business changes.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off (PTO)
+ Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique.
**What your day-to-day will be like:**
+ Use business process management skills to document swim lanes, RACI charts, control plans
+ Conduct process reviews, root cause analysis
+ Create business controls, regular metrics reviews
+ Use Data to inform on opportunities and enhancements, root cause analysis
+ Spot opportunities for driving innovation
**How you will collaborate with others:**
+ Interdepartmental collaboration within and outside of HRCC
+ Identify project tasks and partner with the team to push to completion
+ Facilitate process training for team members
**What projects you will take ownership of:**
+ Document processes for new programs and projects
+ Partner with other process experts to deliver process maps and documentation
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Two (2) years of operations, project management, or business process experience for a high-volume contact center (>10,000 interactions per day both voice and nonvoice)
+ Two (2) years of experience creating and interpreting process maps, workflows, and documentation using tools such as Visio, or similar
+ Experience analyzing contact center data to identify trends and using metrics to improve call center processes
+ Experience managing multiple departmental projects from concept to completion
+ Command of PowerPoint and Excel (or similar) with ability to build compelling stories with data, text, and visualization tools
+ Domestic travel less than 10%
**It would be useful if you have:**
+ Four (4) years of experience in process improvement plus two (2) years of project management
+ High School Degree with a background in business or related fields
+ Trained and certified in Six Sigma, Agile or other process-related methodologies
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $0,000- 75,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE
**Job:** _Technology_
**Title:** _Process Improvement Analyst Customer Excellence_
**Location:** _null_
**Requisition ID:** _COR015E1_
**EOE/AA/Disabled/Veterans**

We anticipate the application window for this opening will close on - 13 Oct 2025
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Act boldly. Compete to win. Move with speed and decisiveness. Foster belonging. Deliver results.the right way. That's the Medtronic Mindset - our cultural norms. Our brand is rooted in action, not just words. The Medtronic Mindset defines the expectations of our culture. Every person here plays a role in bringing it to life. We recognize your extraordinary potential to ensure future generations live better, healthier lives.
In this exciting role as a **Business** **Process Improvement Program Manager** **,** you will have responsibility for empowering the quality function to realize our vision of both playing big and playing small. Our team is at the intersection of these important operating principles. We can rethink shared quality services and enable Medtronic business success by leveraging: Simple, customer-oriented solutions; Unmatched enterprise scale; Practical, industry-leading expertise. As a member of the Strategic Quality PMO team we will drive operational excellence and portfolio management with the enterprise responsibility for management of programs in a consistent and effective way.
This role will be supporting Core Quality Services; specifically, enterprise-wide expansion of the Case for Quality Voluntary Improvement Program (VIP). In this position, you will engage with the business to develop VIP strategy and lead global teams in the deployment of Medtronic-wide organizational improvements. You will have an opportunity to build business acumen through CMMI Appraiser certification and execution at participating sites. Finally, you will play a critical role in external advocacy work that will positively impact how work is done at Medtronic, while providing even more benefit to our patients!
+ Engage with the business to develop VIP strategy.
+ Lead global teams in the deployment of Medtronic-wide organizational improvements.
+ Have an opportunity to build business acumen through CMMI Appraiser certification and execution at participating sites.
+ Play a critical role in external advocacy work
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of **4** days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. 
Responsibilities may include the following and other duties may be assigned.
+ Responsible for management and oversight of Case for Quality Programs such as the Voluntary improvement Program (VIP). This role will engage global Quality, Ops & OU leadership in strategic planning for VIP and will partner with the program leadership team and site resources to execute deployment actions on schedule.
+ Responsible for using Operational Excellence tool sets (e.g., Lean-Sigma, PMO) to lead and execute enterprise-wide improvement projects while building the program infrastructure needed to support current VIP sites and incorporate CMMI best practice into the business.
+ Responsible for new site enrollment, onboarding training, CMMI Workshops, and Leadership training.
+ Responsible for developing strong partnerships across Medtronic, at all levels, to further establish VIP and meet defined program deliverables.
+ Responsible for engaging with and representing Medtronic on external working groups to design the future of VIP.
+ This role includes the need for strategic planning, global program/solution deployment, problem solving, relationship building with site resources and daily execution of standardized work and issue resolution for enrolled sites.
+ Travel requirements: Up to 25%
**Must Have: Minimum Requirements**
_To be considered for this role, please ensure the minimum requirements are evident in your applicant profile._
+ Requires a Bachelors degree and minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.
**Nice to Have**
+ Requires a Lean Sigma Green Belt
+ Self-driven and results oriented
+ Excellent verbal and written communication, facilitation, and presentation skills
+ Program Management, OpEx, and/or Quality experience
+ Regulatory and/or external Advocacy experience
+ Prefers a Lean Sigma BB or MBB
+ Management experience and/or experience leading larger global/cross functional teams
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$110,400.00 - $165,600.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans ( Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here ( a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Quality
**Job Sub** **Function:**
Quality Control
**Job Category:**
Business Enablement/Support
**All Job Posting Locations:**
Manatí, Puerto Rico, United States of America
**Job Description:**
**About MedTech**
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at Surgery**
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.
Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent for Quality Assurance Technician.**
**Purpose** : Reports to the Quality Engineering Supervisor or Designee, with the objective of maintaining high Quality Standards for Product Quality Control and operations compliance with regulatory requirements. Conducts routine physical inspection procedure to in-process material, as well as finished goods, as needed. Inspection involves the use of skilled specifications and established quality standards. Performs audits to ensure product and processes comply with requirements.
**You will be responsible for** **:**
+ Maintains high Quality Standards for Product Quality Control and operations compliance with regulatory requirements.
+ Conducts routine physical inspection, testing, or evaluation to ensure quality of products according to current specifications/procedures.
+ Performs product and process audits.
+ Notify any product or process non-conformance and escalates as appropriate.
+ Segregates and inspects Finished Goods samples and Retain Samples according to the requirements. Delivers samples to Finished Goods QA Lab if needed.
+ Performs data analysis and executes final disposition of the material as required.
+ Performs batch records review accordingly with compliance requirements and complete record retention process.
+ Maintain knowledge of all procedures, change to specifications and new regulations related to their areas of responsibility.
+ Ensures on-time completion of assigned trainings.
+ Support associates on defect awareness and specifications requirements.
**Qualifications / Requirements:**
+ High School Diploma and one (1) year of experience in a regulated industry ; or Bachelor's Degree in a technical or science field is required.
+ One (1) year of Quality assurance experience is preferred.
+ Knowledge of QSR's and ISO Standards is required.
+ PC literacy including MS Office and use of other software and applications is required.
+ Verbal and written communication skills in English and Spanish are required.
+ Availability to work overtime, various work schedules, which may include 1st, 2nd, 3rd shifts and/or 12-hour daily shifts, including weekends and holidays is required.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ( ) or contact AskGS to be directed to your accommodation resource.
#LI-Onsite

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**What We're Looking For:**
We are seeking a Quality Assurance Auditor to ensure operational effectiveness, regulatory compliance, and continuous process improvement across medical records workflows. This role is critical to safeguarding patient information, ensuring adherence to HIPAA and regulatory standards, and supporting process enhancements that improve accuracy, efficiency, and compliance.
**What You Will Do:**
Work remotely from anywhere in the United States
+ **Audit & Quality Control:**
+ Review the accuracy of pended requests to confirm medical records in HealthSource are captured correctly.
+ Perform quality checks to ensure compliance with HIPAA, state/federal laws, client-specific requirements, and invoicing standards.
+ Identify workflow issues, error trends, and delays; recommend corrective actions to leadership.
+ Conduct audits of request and fulfillment processes to verify adherence to Standard Operating Procedures (SOPs).
+ Maintain thorough documentation of audit results, findings, and corrective actions.
+ Stay up to date on laws, fee structures, and facility policies governing the release of information.
+ **Process Improvement:**
+ Recommend and assist with process enhancements to increase efficiency and accuracy.
+ Collaborate with training and operations teams to address recurring issues and contribute to updated training materials or job aids.
+ **Compliance Monitoring:**
+ Ensure all requests meet HIPAA, HITECH, and other applicable regulatory standards for handling and releasing Protected Health Information (PHI).
+ Monitor adherence to client-specific service-level agreements (SLAs) and protocols.
+ **Training & Support:**
+ Provide feedback to team members based on audit outcomes.
+ Support onboarding and ongoing QA training for new hires focused on documentation accuracy and compliance.
+ Participate in required training sessions, staff meetings, and professional development activities.
+ Participate in monthly interrater reliability training with the Quality Assurance Audit Manager and team.
**What a Typical Day Looks Like**
In this role, you can expect to:
+ Collaborate with the quality team and cross-functional partners in operations, compliance, training, and data.
+ Conduct audits, capture results, and analyze trends.
+ Report findings to the Quality Assurance Audit Manager and recommend improvements.
+ Provide feedback and support to operational teams to ensure quality and compliance goals are met.
**What You Need to Succeed:**
+ **Experience:** Minimum 5 years in Release of Information (ROI) or health information operations (Datavant experience strongly preferred).
+ **Auditing Skills:** 1+ years in quality assurance or auditing with proven ability to evaluate processes, identify gaps, and recommend solutions.
+ **Education:** High school diploma required; Associate's or Bachelor's degree in Health Information Management, Healthcare Administration, or related field strongly preferred.
+ **Knowledge:** In-depth understanding of HIPAA, PHI handling standards, and medical record confidentiality.
+ **Technical Skills:** Proficiency in electronic health record (EHR) systems, request tracking tools, and Microsoft Office.
+ **Soft Skills:** Strong attention to detail, excellent communication, organizational skills, and the ability to problem-solve in a fast-paced environment.
+ **Professionalism:** Maintains confidentiality, strong rapport with colleagues, and forward-thinking approach to challenges.
**Analytical Skills:** Ability to analyze data and deliver actionable insights.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$21-$25 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at no-style="text-align:left;">Job Function:

Quality

Job Sub Function:

Quality Control

Job Category:

Business Enablement/Support

All Job Posting Locations:

Manatí, Puerto Rico, United States of America

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent for Quality Assurance Technician.

Purpose : Reports to the Quality Engineering Supervisor or Designee, with the objective of maintaining high Quality Standards for Product Quality Control and operations compliance with regulatory requirements. Conducts routine physical inspection procedure to in-process material, as well as finished goods, as needed. Inspection involves the use of skilled specifications and established quality standards. Performs audits to ensure product and processes comply with requirements.

You will be responsible for :

• Maintains high Quality Standards for Product Quality Control and operations compliance with regulatory requirements.
• Conducts routine physical inspection, testing, or evaluation to ensure quality of products according to current specifications/procedures.
• Performs product and process audits.
• Notify any product or process non-conformance and escalates as appropriate.
• Segregates and inspects Finished Goods samples and Retain Samples according to the requirements. Delivers samples to Finished Goods QA Lab if needed.
• Performs data analysis and executes final disposition of the material as required.
• Performs batch records review accordingly with compliance requirements and complete record retention process.
• Maintain knowledge of all procedures, change to specifications and new regulations related to their areas of responsibility.
• Ensures on-time completion of assigned trainings.
• Support associates on defect awareness and specifications requirements.

Qualifications / Requirements:

• High School Diploma and one (1) year of experience in a regulated industry ; or Bachelor’s Degree in a technical or science field is required.
• One (1) year of Quality assurance experience is preferred.
• Knowledge of QSR's and ISO Standards is required.
• PC literacy including MS Office and use of other software and applications is required.
• Verbal and written communication skills in English and Spanish are required.
• Availability to work overtime, various work schedules, which may include 1st, 2nd, 3rd shifts and/or 12-hour daily shifts, including weekends and holidays is required.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ( ) or contact AskGS to be directed to your accommodation resource.

#LI-Onsite 

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Quality
**Job Sub** **Function:**
Quality Assurance
**Job Category:**
People Leader
**All Job Posting Locations:**
Gurabo, Puerto Rico, United States of America
**Job Description:**
Johnson & Johnson is currently recruiting for a **Director, Quality Assurance (Parenteral)!** This position will be located in Gurabo, PR.
_At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healllthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at_ _ _._
**Position Summary:**
The Quality Assurance (QA) Director will be accountable for providing technical knowledge, direction, and support of assigned products including areas, such as Chemistry, Technology Transfer, Microbiology Laboratories and the Quality Assurance for the manufacture and final disposition of products. Responsible for ensuring the conformance of manufacturing, packaging and product transfers activities with the current Good Manufacturing Practices, Janssen policies, standards and internal procedures.
The QA Director will provide technical and compliance knowledge to ensure that the manufacture and management of the products have the appropriate systems and testing processes in place in compliance with cGMP and GLP, corporate standards, federal and international regulations, and industry practices. Supports the review and approval of procedures and specifications, significant investigations, product reviews, equipment/facility modification, and validation documents to ensure regulatory compliance. Leads discussions on solutions to problems with manufacturing processes, in-process product, final product release and product complaints to ensure timely resolution. Serves as the back up to the Site Quality Head of the Gurabo site.
**Key Responsibilities:**
+ Acts as the Parenteral site Management Representative in line with Johnson & Johnson Quality Policies and Health Authorities regulations.
+ Monitors and reviews the quality management system for compliance, effectiveness, and improvement opportunities.
+ Promotes awareness of regulatory requirements and monitors key quality performance measures.
+ Manages the CAPA system, reports to management, and initiates corrective/preventive actions.
+ Develops strategies for cGMP compliance, budget management, and operational structure for business needs.
+ Participates in product transfer teams to ensure compliance with cGMP and internal procedures.
+ Collaborates with Product and Analytical Development teams to address issues and schedule activities.
+ Supports product and technology launches and participates in stage gate reviews.
+ Partners with Compliance Team for internal audits and handles customer complaints in compliance with cGMP.
+ Leads Quality Risk Assessment exercises and ensures consistent manufacturing practices across sites.
+ Supervises, coaches, and develops assigned personnel; ensures training and performance assessments.
+ Recommends modifications to policies and participates in achieving strategic goals.
+ Observes and makes sure compliance with all company policies and regulations.
+ Supports Process Excellence Projects, ISO 14001 improvement, and Environmental and Safety initiatives.
+ Serves as the Site QA Qualified Person per China Drugs GMP Regulations.
**Qualifications - External**
**Education:**
A minimum of a Bachelor's or equivalent University degree with a focus in Chemistry, Pharmacy, Biochemistry, Chemical Engineering or related Science or Engineering preferred. Master's in science or Engineering is highly preferred.
**Experience and Skills:**
**Required:**
+ Minimum of 12years of experience in the pharmaceutical industry, ten of them in a parenteral operation.
+ Minimum eight (8) years of experience in a managerial role. Five (5) years of experience in Quality leadership role is required.
+ Knowledge in equipment and process validation, environmental conditions and monitoring, aseptic processing, technology transfer, release, regulatory, lyophilization and troubleshooting of aseptic and combination products.
+ Vast knowledge of lyophilization and sterilization processes preferred.
+ Shown experience in implementing quality systems. Develops and implements strategy for cGMP's compliance for the site.
+ Experience in regulated environmental (FDA, MHRA) and other worldwide regulatory agencies and management of regulatory inspections.
+ The position requires skills in problem-solving and analysis, including interpreting complex documents and preparing presentations. Candidates should be able to work both independently and in teams, follow technical instructions, meet deadlines, make precise decisions quickly, and possess strong interpersonal skills.
**Other:**
+ Be fluent in Spanish and English and must have excellent ability to write in English and Spanish.
+ Must exercise judgement on the resolution of production problems to meet company standards for quality, cost and critical success factors.
+ Availability for traveling, working irregular shifts, frequently requires working extended hours, and might be required to work on holidays and weekends.
+ Be proficient in the use of MS Office applications: Word, Excel, Power Point, and Internet.
+ Knowledge in process excellence and project management tools.
+ 10% Travel Requirements
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit

Cytel is seeking a visionary Vice President, Quality Assurance (QA) to lead our global QA function. This executive role ensures the highest standards of compliance with Good Clinical Practice (GCP) and international regulations, while driving innovation in quality oversight. The Vice President will provide strategic direction, oversee quality systems and audits, lead global inspection readiness, and build a high-performing QA team that partners with the business to deliver excellence.
+ Provide strategic leadership for Cytel's global QA organization, ensuring alignment with company objectives.
+ Oversee the Quality Management System (QMS), audits, vendor oversight, data integrity, and regulatory inspection readiness.
+ Drive adoption of risk-based quality management to improve efficiency and compliance.
+ Serve as Cytel's senior representative in regulatory inspections and engagements.
+ Partner with internal and external stakeholders to ensure quality practices support innovation and operational success.
+ Lead, mentor, and develop a global team of QA professionals, fostering collaboration, accountability, and growth.
+ Master's degree in life sciences, computer sciences, or related discipline; MBA preferred.
+ 15+ years of progressive QA leadership experience in pharmaceutical, biotechnology, or CRO environments.
+ Deep knowledge of GCP, ICH guidelines, and international regulatory inspection practices.
+ Proven success building and leading global QA teams in complex organizations.
+ Strong business acumen with experience in strategic planning, resource management, and executive-level decision-making.
+ Excellent communication, influencing, and leadership skills with the ability to thrive in a dynamic, fast-paced environment.
**Why Join Us?**
At Cytel, we are united by our mission to advance life sciences and improve patient outcomes. As part of our leadership team, you'll have the opportunity to shape the future of global quality practices, collaborate with world-class experts, and make a lasting impact on the industry. We offer a flexible and inclusive work environment, competitive compensation, and opportunities for professional growth in a company that values innovation, integrity, and excellence.
Cytel Inc. is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

**Senior Specialist, Quality Assurance - Pharmaceutical Private Label (Labeling Team)**
**_What Quality Assurance contributes to Cardinal Health_**
Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.
Quality Assurance develops and implements a compliant and cost effective quality system that assures products and services are reliable, safe and effective. This job family provides oversight of production/manufacturing activities, training to operational and quality control personnel, and educates business leaders on Quality policies and procedures and ensures that all products and services are properly reviewed for quality and documented.
**_Job Summary_**
The Senior Specialist, Quality Assurance - Labeling Team is responsible for ensuring the accuracy, compliance, and quality of labeling components for pharmaceutical private label products. This role supports the Pharmaceutical Private Label operations by reviewing and approving labeling and maintaining documentation in accordance with current Good Manufacturing Practices (cGMP), FDA regulations, and internal procedures.
**_Responsibilities_**
**Labeling Review & Approval:**
+ Review and approve labeling components for all Pharmaceutical Private Label Cardinal Health owned brands.
+ Review and approve Master Batch Records from repackagers to ensure appropriate labeling utilized by repackagesr.
+ Determine criticality of label discrepancies using comparison software.
+ Review incoming source product labeling for accuracy and compliance.
**Documentation & Compliance/Process Improvement & Collaboration:**
+ Conduct gap assessments and proactively identify quality issues.
+ Develop, review, and implement QA procedures.
+ Collaborate across departments to ensure regulatory compliance and timely resolution of quality concerns.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Working knowledge of cGMP and FDA regulations.
+ Experience with quality management systems and labeling platforms (e.g., Veeva, Kallik, Global Vision).
+ Strong attention to detail and decision-making skills.
+ Ability to work independently and manage moderately complex projects.
+ Effective communication and collaboration skills across cross-functional teams.
+ Ability to make decisions that prioritize quality of product and labeling that may conflict with production priorities and ability to communicate those decisions in a diplomatic, productive manner.
+ Knowledge of FDA drug and device listing requirements.
+ Knowledge of drug listing submission processes via the Electronic Submissions Gateway (ESG) preferred.
+ Familiarity with regulatory documentation and compliance standards for pharmaceutical and medical device labeling.
+ Ability to interpret and apply regulatory guidance to ensure labeling accuracy and compliance.
+ Experience in maintaining and updating labeling records and revision logs for RX and OTC products.
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $68,500 - $87,400
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/20/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (