25 Qualtrics jobs in Salt Lake City

Senior Analyst, Market Research

Company: MMIT

Location: Remote, United States

Date Posted: Sep 5, 2025

Employment Type: Full Time

Job ID: R-1470

Description

East Coast or Central Time hours strongly preferred*

MMIT, a Norstella company, is focused on solving the "what and why" of market access, and has been a trusted, go-to-market partner to more than 1,300 biopharma and payer customers for nearly three decades. MMIT believes that patients who need life-saving treatments should not face delays because accessing drugs can be confusing. MMIT's expert teams of clinicians, data specialists and market researchers provide clarity and confidence so that our clients can make better decisions. For more information, visit mmitnetwork.com and follow us on LinkedIn.

Job Description

As a Market Research Analyst, you will cleanse, process, and analyze qualitative and quantitative data to support the generation of insights and strategic recommendations in deliverables for MMIT's market research products to answer business questions for pharmaceutical clients and to contribute to MMIT's goal of smoothing access to therapies. To succeed in this role, you will:

• Develop questions for multi-stakeholder surveys of various lengths and complexity to drive market research findings

• Analyze market research data, both qualitative and quantitative, via a variety of statistical methods

• Generate slide templates and formats to visualize data and associated insights in an easily digestible manner

• Highlight key trends in data and answers to client research goals

• Integrate an insightful and actionable narrative into multiple pharmaceutical client deliverable types across a variety of therapeutic areas

• Craft executive summary slides to encapsulate key insights of greatest client impact

• Review deliverables to ensure accuracy, quality, and client readiness

• Establish foundational therapeutic area and market access content knowledge

• Recommend content, deliverable, and process enhancements

Qualifications

• Bachelor's or advanced degree from a top institution and a strong record of academic achievement

• Two to five years of professional experience in market research, marketing analysis, product management, consulting, biotech, pharmaceuticals, or managed care industry

• Advanced writing skills and a strong interest in effective communication with all levels of the organization

• Prior experience analyzing qualitative and quantitative data to identify insights

• Ability to prepare visually appealing and easily digestible summary reports with client-ready quality

• Strong detail-orientation, organizational skills, and commitment to delivering high quality work

• Ability to balance multiple projects and perform in a deadline-driven environment

• Genuine interest in professional growth and development through feedback and commitment to corporate core values

• Well-developed time management and problem-solving skills

• Strong interpersonal skills and the ability to work effectively as part of a team

• Knowledge of the pharmaceutical and managed care industries preferred

• Survey writing experience is preferred

• Strong skills with MS Office applications (Word, Excel, and PowerPoint)

• Tableau experience is preferred

Additional Information

Travel: <5%

Location: Remote

Our guiding principles for success at Norstella

01: Bold, Passionate, Mission-First

02: Integrity, Truth, Reality

03: Kindness, Empathy, Grace

04: Resilience, Mettle, Perseverance

05: Humility, Gratitude, Learning

Benefits

• Medical and Prescription Drug Benefits

• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)

• Dental & Vision Benefits

• Basic Life and AD&D Benefits

• 401k Retirement Plan with Company Match

• Company Paid Short & Long-Term Disability

• Paid Parental Leave

• Open Vacation Policy & Company Holidays

The expected base salary for this position ranges from $65,000to$77,000.It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.

All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: (email protected) .

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Summary:

Meta is seeking an experienced data center and AI market research analyst to support our industry intelligence efforts within our Infrastructure organization. You will support a cross-functional effort by providing real-time, actionable insights on peer companies' and broader industry-related initiatives related to data centers, networking, silicon and hardware, and AI models.

Required Skills:

Infrastructure Market Research Analyst Responsibilities:

1. Produce regular reports on peer infrastructure strategies and investments

2. Conduct primary and secondary research to track and monitor infrastructure industry trends, news, and market events

3. Create and maintain real-time dashboards tracking new data center projects and AI market trends

4. Develop executive briefings on emerging trends in hyperscale data center deployments, hardware, software, and networking

5. Work with a cross-functional team to add insights and context to industry trends

6. Track announcements, expansions, and new hyperscale data center projects by peers and cloud providers

Minimum Qualifications:

Minimum Qualifications:

1. Bachelor's degree in a relevant field (e.g., economics, business, engineering, etc.)

2. 8+ years of experience in research, analysis, or related field

3. Quantitative modeling, analytical and problem-solving skills

4. Data management, modeling, and analysis in Excel/Google Sheets, Python, R, etc

5. Clear and direct communication and presentation skills

6. Experience of consistently working under your own initiative, seeking feedback and input where appropriate

Preferred Qualifications:

Preferred Qualifications:

1. Research experience related to sectors including, but not limited to data centers, networking, silicon and hardware, or AI

2. Experience with data visualization tools (e.g., Tableau, Power BI) is a plus

3. Econometric modeling and forecasting

4. Experience with market research and business intelligence sources

Public Compensation:

$152,000/year to $221,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Senior Analyst, Market Research Company: MMIT Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1470 **Description** East Coast or Central Time hours strongly preferred* MMIT, a Norstella company, is focused on solving the "what and why" of market access, and has been a trusted, go-to-market partner to more than 1,300 biopharma and payer customers for nearly three decades. MMIT believes that patients who need life-saving treatments should not face delays because accessing drugs can be confusing. MMIT's expert teams of clinicians, data specialists and market researchers provide clarity and confidence so that our clients can make better decisions. For more information, visit mmitnetwork.com and follow us on LinkedIn. **Job Description** As a Market Research Analyst, you will cleanse, process, and analyze qualitative and quantitative data to support the generation of insights and strategic recommendations in deliverables for MMIT's market research products to answer business questions for pharmaceutical clients and to contribute to MMIT's goal of smoothing access to therapies. To succeed in this role, you will: + Develop questions for multi-stakeholder surveys of various lengths and complexity to drive market research findings + Analyze market research data, both qualitative and quantitative, via a variety of statistical methods + Generate slide templates and formats to visualize data and associated insights in an easily digestible manner + Highlight key trends in data and answers to client research goals + Integrate an insightful and actionable narrative into multiple pharmaceutical client deliverable types across a variety of therapeutic areas + Craft executive summary slides to encapsulate key insights of greatest client impact + Review deliverables to ensure accuracy, quality, and client readiness + Establish foundational therapeutic area and market access content knowledge + Recommend content, deliverable, and process enhancements **Qualifications** + Bachelor's or advanced degree from a top institution and a strong record of academic achievement + Two to five years of professional experience in market research, marketing analysis, product management, consulting, biotech, pharmaceuticals, or managed care industry + Advanced writing skills and a strong interest in effective communication with all levels of the organization + Prior experience analyzing qualitative and quantitative data to identify insights + Ability to prepare visually appealing and easily digestible summary reports with client-ready quality + Strong detail-orientation, organizational skills, and commitment to delivering high quality work + Ability to balance multiple projects and perform in a deadline-driven environment + Genuine interest in professional growth and development through feedback and commitment to corporate core values + Well-developed time management and problem-solving skills + Strong interpersonal skills and the ability to work effectively as part of a team + Knowledge of the pharmaceutical and managed care industries preferred + Survey writing experience is preferred + Strong skills with MS Office applications (Word, Excel, and PowerPoint) + Tableau experience is preferred Additional Information Travel: <5% Location: Remote **Our guiding principles for success at Norstella** 01: Bold, Passionate, Mission-First 02: Integrity, Truth, Reality 03: Kindness, Empathy, Grace 04: Resilience, Mettle, Perseverance 05: Humility, Gratitude, Learning **Benefits** + Medical and Prescription Drug Benefits + Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) + Dental & Vision Benefits + Basic Life and AD&D Benefits + 401k Retirement Plan with Company Match + Company Paid Short & Long-Term Disability + Paid Parental Leave + Open Vacation Policy & Company Holidays _The expected base salary for this position ranges from $65,000to$77,000.It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _(email protected)_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

**Summary:**
Meta is seeking an experienced data center and AI market research analyst to support our industry intelligence efforts within our Infrastructure organization. You will support a cross-functional effort by providing real-time, actionable insights on peer companies' and broader industry-related initiatives related to data centers, networking, silicon and hardware, and AI models.
**Required Skills:**
Infrastructure Market Research Analyst Responsibilities:
1. Produce regular reports on peer infrastructure strategies and investments
2. Conduct primary and secondary research to track and monitor infrastructure industry trends, news, and market events
3. Create and maintain real-time dashboards tracking new data center projects and AI market trends
4. Develop executive briefings on emerging trends in hyperscale data center deployments, hardware, software, and networking
5. Work with a cross-functional team to add insights and context to industry trends
6. Track announcements, expansions, and new hyperscale data center projects by peers and cloud providers
**Minimum Qualifications:**
Minimum Qualifications:
7. Bachelor's degree in a relevant field (e.g., economics, business, engineering, etc.)
8. 8+ years of experience in research, analysis, or related field
9. Quantitative modeling, analytical and problem-solving skills
10. Data management, modeling, and analysis in Excel/Google Sheets, Python, R, etc
11. Clear and direct communication and presentation skills
12. Experience of consistently working under your own initiative, seeking feedback and input where appropriate
**Preferred Qualifications:**
Preferred Qualifications:
13. Research experience related to sectors including, but not limited to data centers, networking, silicon and hardware, or AI
14. Experience with data visualization tools (e.g., Tableau, Power BI) is a plus
15. Econometric modeling and forecasting
16. Experience with market research and business intelligence sources
**Public Compensation:**
$152,000/year to $221,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

**Summary:**
Meta is seeking an experienced data center and AI market research analyst to support our industry intelligence efforts within our Infrastructure organization. You will support a cross-functional effort by providing real-time, actionable insights on peer companies' and broader industry-related initiatives related to data centers, networking, silicon and hardware, and AI models.
**Required Skills:**
Infrastructure Market Research Analyst Responsibilities:
1. Produce regular reports on peer infrastructure strategies and investments
2. Conduct primary and secondary research to track and monitor infrastructure industry trends, news, and market events
3. Create and maintain real-time dashboards tracking new data center projects and AI market trends
4. Develop executive briefings on emerging trends in hyperscale data center deployments, hardware, software, and networking
5. Work with a cross-functional team to add insights and context to industry trends
6. Track announcements, expansions, and new hyperscale data center projects by peers and cloud providers
**Minimum Qualifications:**
Minimum Qualifications:
7. Bachelor's degree in a relevant field (e.g., economics, business, engineering, etc.)
8. 8+ years of experience in research, analysis, or related field
9. Quantitative modeling, analytical and problem-solving skills
10. Data management, modeling, and analysis in Excel/Google Sheets, Python, R, etc
11. Clear and direct communication and presentation skills
12. Experience of consistently working under your own initiative, seeking feedback and input where appropriate
**Preferred Qualifications:**
Preferred Qualifications:
13. Research experience related to sectors including, but not limited to data centers, networking, silicon and hardware, or AI
14. Experience with data visualization tools (e.g., Tableau, Power BI) is a plus
15. Econometric modeling and forecasting
16. Experience with market research and business intelligence sources
**Public Compensation:**
$152,000/year to $221,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Associate Manager, Custom Market Research
Company: MMIT
Location: Remote, United States
Date Posted: Aug 1, 2025
Employment Type: Full Time
Job ID: R-1367
**Description**
**About Us:**
Why MMIT? At MMIT, we simplify the complexities of healthcare to smooth access to life saving therapies. Our collective teams achieve this through prioritizing cultivating industry leading data coupled with cutting edge technology to solve some of healthcare's most complex challenges.
MMIT is regarded as a trusted go-to-market partner that identifies barriers to patient access and helps coordinate major stakeholders to move therapies from pipeline to prescription-answering the "what" of how payers cover therapies and the "why" behind those decisions. MMIT's product portfolio has been built by listening to our clients, and with expert teams of pharmacists, clinicians, data specialists and market researchers who provide foresight, clarity and confidence.
In 2022, MMIT joined forces with other market-leading pharmaceutical-solutions providers-Evaluate, Citeline, Panalgo and The Dedham Group-to launch Norstella, which aims to deliver must-have answers for critical strategic and commercial decision-making along the entire drug development journey.
**About the Role:**
As an Associate Manager of Custom Market Research, you will play a key role in designing and executing research initiatives that drive strategic insights for pharmaceutical clients. You will lead the development of research tools-including surveys and discussion guides-and coordinate the analysis and reporting of both qualitative and quantitative data. Your work will directly inform client deliverables, helping to uncover actionable insights and shape strategic recommendations across MMIT Insights offerings.
In this role, you will collaborate closely with the Commercial team to identify new opportunities. Your contributions will help answer critical business questions and support MMIT's mission to smooth access to therapies by delivering high-quality, insight-driven research.
**Responsibilities:**
+ Project management of qualitative and quantitative research engagements, overseeing analyst contributions, managing timelines, and ensuring alignment with project goals and client expectations.
+ Design and develop customized research tools-including surveys, questionnaires, and discussion guides-to accurately capture insights aligned with client objectives and research questions.
+ Coordinate and execute quantitative and qualitative analyses using Excel and PowerPoint to analyze, and visualize complex datasets, transforming raw data into actionable insights for strategic decision-making to support market access and research initiatives
+ Moderate stakeholder interviews, guiding discussions to uncover meaningful insights aligned with research objectives.
+ Collaborate cross-functionally across teams to recruit participants, manage fieldwork logistics, ensure smooth execution of research activities and structure and deliver "client-ready" outputs, balancing creative analysis with effective project management.
+ Create compelling data visualizations and slide templates that clearly communicate insights in a digestible and visually engaging format.
+ Craft executive summaries and strategic narratives that distill complex findings into impactful, client-relevant insights across therapeutic areas.
+ Review and finalize client deliverables, ensuring reports highlight key trends, strategic implications, and meet the highest standards of accuracy, quality, and client readiness.
+ Demonstrate subject matter expertise and strategic thinking, independently addressing client questions and providing thoughtful recommendations based on project scope.
+ Participate in the presentation of findings and reports to clients, delivering insights with clarity and strategic relevance.
+ Mentor and coach junior team members, fostering professional growth and promoting a culture of excellence.
+ Recommend and contribute to product innovation by proposing new analyses, data visualizations, and service offerings that expand the value of the product line.
**Qualifications:**
+ Bachelor's or advanced degree from a top institution and a strong record of academic achievement.
+ Exemplary writing skills and a strong interest in effective communication.
+ Attention to detail; perfectionists are highly encouraged to apply.
+ Strong skills with MS Office applications (Word, Excel, PowerPoint, and Access)
+ Genuine interest in professional growth and development through feedback and commitment to corporate core values
+ Unusual intellectual curiosity and creativity, reflected in a broad range of interests and excellent analytic abilities.
+ 2-3 years of professional experience in consulting, marketing analysis, product management, or equivalent undergraduate experience
+ Entrepreneurial mindset, growth minded.
+ Experience with team mentorship or management experience
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
_Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa._
**Benefits:**
+ Medical and Prescription Drug Benefits
+ Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
+ Dental & Vision Benefits
+ Basic Life and AD&D Benefits
+ 401k Retirement Plan with Company Match
+ Company Paid Short & Long-Term Disability
+ Paid Parental Leave
+ Open Vacation Policy & Company Holidays
_The expected base salary for this position ranges from $76,000 to $85,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _(email protected)_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

**Overview**
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
**This position offers compensation of $ **
This position is located onsite at the Salt Lake Airport: 3920 Terminal Dr, Salt Lake City, UT 84122
We offer:
+ Paid time off
+ Employee rental car discounts
+ Retirement savings plan including 401k with matching profit sharing
+ Health Insurance
+ Life Insurance
+ Dental Insurance
+ Vision Insurance
+ Training and development
**The schedule available is 40 hours per week**
**We have multiple schedule options available:**
Thursday - Monday 5:30AM - 2:00PM
Thursday - Monday 3:00 PM - 11:30PM
Sunday- Tuesday 5:00 PM - 1:30 AM, Thursday - Friday 9:00 AM - 5:30 PM
Sunday - Thursday 5:00 PM - 1:30 AM
**Responsibilities**
We are hiring now for immediate openings. Responsibilities include:
+ Meet and greet customers in a professional, friendly, and timely manner
+ Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
+ Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
+ Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
+ Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
+ Place outgoing calls for callback management, and miscellaneous calls as assigned
+ Assist to assess condition of rental upon return
+ Notify Management of any known customer problems
+ Notify Management of any known vehicle problems and any required vehicle maintenance
+ Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
+ Perform miscellaneous and backup duties job-related duties as assigned
_Equal Opportunity Employer/Disability/Veterans_
**Qualifications**
+ Must be at least 18 years old
+ Must have worked six (6) months or more at most recent employer.
+ Must be able to work posted schedule
+ High School Diploma or G.E.D. required
+ Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ( ) to contact us about your interest in employment.

**JOB DESCRIPTION**
**Job Summary**
Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in their actions. Provides product and service information, and identifies opportunities to improve our member and provider experiences.
**Job Duties**
- Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but not limited to, phone, chat, email, and off phone work supporting our Medicaid, Medicare and/or Marketplace business.
- Conduct varies surveys related to health assessments and member/provider satisfaction.
- Accurately document pertinent details related to Member or Provider inquiries.
- Ability to work regularly scheduled shifts within our hours of operation, where lunches and breaks are scheduled and work over-time and/or weekends, as needed.
- Demonstrate ability to quickly build rapport and respond to customers in an empathetic manner by identifying and exceeding customer expectations.
- Aptitude to listen attentively, capture relevant information, and identify Member or Provider's inquiries and concerns.
- Capable of meeting/ exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives.
- Able to proactively engage and collaborate with varies Internal/ External departments.
- Personal responsibility and accountability by taking ownership of providing resolutions in real time or through timely follow up with the Member and/or Provider.
- Supports provider needs for basic inquiries and assistance involving member eligibility and covered benefits, Provider Portal, and status of submitted claims.
- Ability to effectively communicate in a professionally setting.
**Job Qualifications**
**REQUIRED EDUCATION** :
HS Diploma or equivalent combination of education and experience
**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** :
1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment
**PREFERRED EDUCATION** :
Associate's Degree or equivalent combination of education and experience
**PREFERRED EXPERIENCE** :
+ 1-3 years
+ Preferred Systems Training:
+ Microsoft Office
+ Genesys
+ Salesforce
+ Pega
+ QNXT
+ CRM
+ Verint
+ Kronos
+ Microsoft Teams
+ Video Conferencing
+ CVS Caremark
+ Availity
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $28.82 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental  
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran