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Principal Cloud Managed Services Engineer
48915 Lansing, Michigan
NTT America, Inc.
Posted 11 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Principal Cloud Managed Services Engineer is a highly skilled engineering role, responsible for creating and maintaining the Cloud-based Infrastructure of managed service to clients.
This role is a key technical leader responsible for designing, implementing and managing highly complex cloud-based solutions for clients.
As a subject matter expert with extensive expertise in cloud technologies and managed services, this role acts as a consultant in the field ensuring highly complex contracted Managed Services outcomes are delivered to the client.
The Principal Cloud Managed Services Engineer guides other engineers within the team and collaborate with cross-functional teams and serve as a subject matter expert in cloud solutions and may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Creates and maintains the Cloud-based Infrastructure of managed service to clients.
+ Provides highly technical or sophisticated in nature support across Cloud technologies/Cloud solutions.
+ Provides consultancy support where fourth-line engineer teams were unable to resolve the problem.
+ Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers.
+ Acts as emergency support contact as needed, for critical client and business-impacting issues.
+ Communicates with other teams and clients for extending support.
+ Leads the design and architecture of managed cloud solutions for clients, considering their unique requirements and business objectives.
+ Oversees the implementation of cloud solutions, including cloud design, configuration, and deployment and ensures adherence to best practices and industry standards.
+ Monitors and optimises the performance of clients' cloud-based infrastructures, identifying and resolving issues proactively.
+ Implements and maintains cloud security measures, ensuring compliance with relevant industry regulations and data protection standards.
+ Leads the troubleshooting and resolution of highly complex cloud-related incidents and problems and provides technical expertise and guidance to resolve critical issues.
+ Continuously identifies opportunities to improve cloud performance, security, and service delivery, driving process enhancements and technological advancements.
+ Creates and maintains comprehensive technical documentation, including technical diagrams, configurations, and operational procedures.
+ Develops scripts and automation solutions, streamlining network operations, and enhancing efficiency.
+ Plays a pivotal role in deploying and managing cloud solutions, integrating automation tools, and driving innovation to meet the evolving needs of client.
+ May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Excellent problem-solving skills with ability to identify complex cloud issues, brainstorm potential solutions and choose the best way to resolve an issue.
+ In-depth knowledge of cloud technologies.
+ Excellent understanding of managed services concepts.
+ Excellent knowledge of cloud monitoring and management tools for performance optimization and troubleshooting.
+ Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
+ Project management skills and the ability to handle multiple tasks and priorities effectively
+ Excellent scripting/programming skills.
+ Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications such as (but not limited to) -
+ VMware certified Professional: Data Centre Virtualization.
+ VMware Certified Specialist - Cloud Provider.
+ VMware Site Recovery Manager: Install, Configure, Manage.
+ Microsoft Certified: Azure Architect Expert.
+ AWS Certified: Solutions Architect Associate.
+ Veeam Certified Engineer (VMCE).
+ Rubrik Certified Systems Administrator.
+ Zerto, pure, vxrail.
+ Google Cloud Platform (gcp).
+ Oracle Cloud Infrastructure (oci).
**Required Experience:**
+ Extended Managed Services experience.
+ Extended knowledge and experience in ticketing tools, preferably Service Now.
+ Extended experience working in multiple large Global Enterprise client outsourcing projects.
+ Extended vendor management experience.
+ Extended in-depth experience and understanding of the IT industry and standards for IT service management.
+ Extended experience in more than one area of expertise
+ Extended experience across Emerging technology and trends impacting IT operations
+ Extended experience in designing, implementing, and managing complex enterprise cloud solutions
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Principal Cloud Managed Services Engineer is a highly skilled engineering role, responsible for creating and maintaining the Cloud-based Infrastructure of managed service to clients.
This role is a key technical leader responsible for designing, implementing and managing highly complex cloud-based solutions for clients.
As a subject matter expert with extensive expertise in cloud technologies and managed services, this role acts as a consultant in the field ensuring highly complex contracted Managed Services outcomes are delivered to the client.
The Principal Cloud Managed Services Engineer guides other engineers within the team and collaborate with cross-functional teams and serve as a subject matter expert in cloud solutions and may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Creates and maintains the Cloud-based Infrastructure of managed service to clients.
+ Provides highly technical or sophisticated in nature support across Cloud technologies/Cloud solutions.
+ Provides consultancy support where fourth-line engineer teams were unable to resolve the problem.
+ Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers.
+ Acts as emergency support contact as needed, for critical client and business-impacting issues.
+ Communicates with other teams and clients for extending support.
+ Leads the design and architecture of managed cloud solutions for clients, considering their unique requirements and business objectives.
+ Oversees the implementation of cloud solutions, including cloud design, configuration, and deployment and ensures adherence to best practices and industry standards.
+ Monitors and optimises the performance of clients' cloud-based infrastructures, identifying and resolving issues proactively.
+ Implements and maintains cloud security measures, ensuring compliance with relevant industry regulations and data protection standards.
+ Leads the troubleshooting and resolution of highly complex cloud-related incidents and problems and provides technical expertise and guidance to resolve critical issues.
+ Continuously identifies opportunities to improve cloud performance, security, and service delivery, driving process enhancements and technological advancements.
+ Creates and maintains comprehensive technical documentation, including technical diagrams, configurations, and operational procedures.
+ Develops scripts and automation solutions, streamlining network operations, and enhancing efficiency.
+ Plays a pivotal role in deploying and managing cloud solutions, integrating automation tools, and driving innovation to meet the evolving needs of client.
+ May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Excellent problem-solving skills with ability to identify complex cloud issues, brainstorm potential solutions and choose the best way to resolve an issue.
+ In-depth knowledge of cloud technologies.
+ Excellent understanding of managed services concepts.
+ Excellent knowledge of cloud monitoring and management tools for performance optimization and troubleshooting.
+ Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
+ Project management skills and the ability to handle multiple tasks and priorities effectively
+ Excellent scripting/programming skills.
+ Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications such as (but not limited to) -
+ VMware certified Professional: Data Centre Virtualization.
+ VMware Certified Specialist - Cloud Provider.
+ VMware Site Recovery Manager: Install, Configure, Manage.
+ Microsoft Certified: Azure Architect Expert.
+ AWS Certified: Solutions Architect Associate.
+ Veeam Certified Engineer (VMCE).
+ Rubrik Certified Systems Administrator.
+ Zerto, pure, vxrail.
+ Google Cloud Platform (gcp).
+ Oracle Cloud Infrastructure (oci).
**Required Experience:**
+ Extended Managed Services experience.
+ Extended knowledge and experience in ticketing tools, preferably Service Now.
+ Extended experience working in multiple large Global Enterprise client outsourcing projects.
+ Extended vendor management experience.
+ Extended in-depth experience and understanding of the IT industry and standards for IT service management.
+ Extended experience in more than one area of expertise
+ Extended experience across Emerging technology and trends impacting IT operations
+ Extended experience in designing, implementing, and managing complex enterprise cloud solutions
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
View Now
0
Principal Cloud Managed Services Engineer
37230 Nashville, Tennessee
NTT America, Inc.
Posted 11 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Principal Cloud Managed Services Engineer is a highly skilled engineering role, responsible for creating and maintaining the Cloud-based Infrastructure of managed service to clients.
This role is a key technical leader responsible for designing, implementing and managing highly complex cloud-based solutions for clients.
As a subject matter expert with extensive expertise in cloud technologies and managed services, this role acts as a consultant in the field ensuring highly complex contracted Managed Services outcomes are delivered to the client.
The Principal Cloud Managed Services Engineer guides other engineers within the team and collaborate with cross-functional teams and serve as a subject matter expert in cloud solutions and may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Creates and maintains the Cloud-based Infrastructure of managed service to clients.
+ Provides highly technical or sophisticated in nature support across Cloud technologies/Cloud solutions.
+ Provides consultancy support where fourth-line engineer teams were unable to resolve the problem.
+ Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers.
+ Acts as emergency support contact as needed, for critical client and business-impacting issues.
+ Communicates with other teams and clients for extending support.
+ Leads the design and architecture of managed cloud solutions for clients, considering their unique requirements and business objectives.
+ Oversees the implementation of cloud solutions, including cloud design, configuration, and deployment and ensures adherence to best practices and industry standards.
+ Monitors and optimises the performance of clients' cloud-based infrastructures, identifying and resolving issues proactively.
+ Implements and maintains cloud security measures, ensuring compliance with relevant industry regulations and data protection standards.
+ Leads the troubleshooting and resolution of highly complex cloud-related incidents and problems and provides technical expertise and guidance to resolve critical issues.
+ Continuously identifies opportunities to improve cloud performance, security, and service delivery, driving process enhancements and technological advancements.
+ Creates and maintains comprehensive technical documentation, including technical diagrams, configurations, and operational procedures.
+ Develops scripts and automation solutions, streamlining network operations, and enhancing efficiency.
+ Plays a pivotal role in deploying and managing cloud solutions, integrating automation tools, and driving innovation to meet the evolving needs of client.
+ May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Excellent problem-solving skills with ability to identify complex cloud issues, brainstorm potential solutions and choose the best way to resolve an issue.
+ In-depth knowledge of cloud technologies.
+ Excellent understanding of managed services concepts.
+ Excellent knowledge of cloud monitoring and management tools for performance optimization and troubleshooting.
+ Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
+ Project management skills and the ability to handle multiple tasks and priorities effectively
+ Excellent scripting/programming skills.
+ Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications such as (but not limited to) -
+ VMware certified Professional: Data Centre Virtualization.
+ VMware Certified Specialist - Cloud Provider.
+ VMware Site Recovery Manager: Install, Configure, Manage.
+ Microsoft Certified: Azure Architect Expert.
+ AWS Certified: Solutions Architect Associate.
+ Veeam Certified Engineer (VMCE).
+ Rubrik Certified Systems Administrator.
+ Zerto, pure, vxrail.
+ Google Cloud Platform (gcp).
+ Oracle Cloud Infrastructure (oci).
**Required Experience:**
+ Extended Managed Services experience.
+ Extended knowledge and experience in ticketing tools, preferably Service Now.
+ Extended experience working in multiple large Global Enterprise client outsourcing projects.
+ Extended vendor management experience.
+ Extended in-depth experience and understanding of the IT industry and standards for IT service management.
+ Extended experience in more than one area of expertise
+ Extended experience across Emerging technology and trends impacting IT operations
+ Extended experience in designing, implementing, and managing complex enterprise cloud solutions
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Principal Cloud Managed Services Engineer is a highly skilled engineering role, responsible for creating and maintaining the Cloud-based Infrastructure of managed service to clients.
This role is a key technical leader responsible for designing, implementing and managing highly complex cloud-based solutions for clients.
As a subject matter expert with extensive expertise in cloud technologies and managed services, this role acts as a consultant in the field ensuring highly complex contracted Managed Services outcomes are delivered to the client.
The Principal Cloud Managed Services Engineer guides other engineers within the team and collaborate with cross-functional teams and serve as a subject matter expert in cloud solutions and may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Creates and maintains the Cloud-based Infrastructure of managed service to clients.
+ Provides highly technical or sophisticated in nature support across Cloud technologies/Cloud solutions.
+ Provides consultancy support where fourth-line engineer teams were unable to resolve the problem.
+ Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers.
+ Acts as emergency support contact as needed, for critical client and business-impacting issues.
+ Communicates with other teams and clients for extending support.
+ Leads the design and architecture of managed cloud solutions for clients, considering their unique requirements and business objectives.
+ Oversees the implementation of cloud solutions, including cloud design, configuration, and deployment and ensures adherence to best practices and industry standards.
+ Monitors and optimises the performance of clients' cloud-based infrastructures, identifying and resolving issues proactively.
+ Implements and maintains cloud security measures, ensuring compliance with relevant industry regulations and data protection standards.
+ Leads the troubleshooting and resolution of highly complex cloud-related incidents and problems and provides technical expertise and guidance to resolve critical issues.
+ Continuously identifies opportunities to improve cloud performance, security, and service delivery, driving process enhancements and technological advancements.
+ Creates and maintains comprehensive technical documentation, including technical diagrams, configurations, and operational procedures.
+ Develops scripts and automation solutions, streamlining network operations, and enhancing efficiency.
+ Plays a pivotal role in deploying and managing cloud solutions, integrating automation tools, and driving innovation to meet the evolving needs of client.
+ May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Excellent problem-solving skills with ability to identify complex cloud issues, brainstorm potential solutions and choose the best way to resolve an issue.
+ In-depth knowledge of cloud technologies.
+ Excellent understanding of managed services concepts.
+ Excellent knowledge of cloud monitoring and management tools for performance optimization and troubleshooting.
+ Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
+ Project management skills and the ability to handle multiple tasks and priorities effectively
+ Excellent scripting/programming skills.
+ Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications such as (but not limited to) -
+ VMware certified Professional: Data Centre Virtualization.
+ VMware Certified Specialist - Cloud Provider.
+ VMware Site Recovery Manager: Install, Configure, Manage.
+ Microsoft Certified: Azure Architect Expert.
+ AWS Certified: Solutions Architect Associate.
+ Veeam Certified Engineer (VMCE).
+ Rubrik Certified Systems Administrator.
+ Zerto, pure, vxrail.
+ Google Cloud Platform (gcp).
+ Oracle Cloud Infrastructure (oci).
**Required Experience:**
+ Extended Managed Services experience.
+ Extended knowledge and experience in ticketing tools, preferably Service Now.
+ Extended experience working in multiple large Global Enterprise client outsourcing projects.
+ Extended vendor management experience.
+ Extended in-depth experience and understanding of the IT industry and standards for IT service management.
+ Extended experience in more than one area of expertise
+ Extended experience across Emerging technology and trends impacting IT operations
+ Extended experience in designing, implementing, and managing complex enterprise cloud solutions
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
View Now
1
Managed Services Leader
30309 Midtown Atlanta, Georgia
Honeywell
Posted 12 days ago
Job Viewed
Job Description
The Managed Services Leader will oversee the strategic direction, growth, and operational excellence of our managed service offerings for access security software solutions. This role requires a leader skilled in team management, customer relationship building, process optimization, and strategic planning to ensure our clients experience outstanding service quality, reliability, and support.
**What are the challenges and how will you make an impact?**
You will be critical to the team's ability to meet the unique challenges of LenelS2's customers with your knowledge of a broad range of technologies. We are a growing team and we need you to join us and make an impact by delivering high quality software that meets our customers' requirements.
**KEY RESPONSIBILITES**
+ Develop and execute strategic plans for managed services, aligning business objectives with customer needs and market demands.
+ Lead and mentor a high-performing managed services team, providing guidance, support, and performance management.
+ Drive customer satisfaction by ensuring consistent, high-quality delivery of managed services.
+ Establish and maintain robust operational processes and SLAs, ensuring operational excellence and proactive issue resolution.
+ Collaborate closely with sales, product management, technical support, and engineering teams to ensure seamless integration of managed services with core product offerings.
+ Analyze service delivery metrics to optimize efficiency, service quality, and customer experience.
+ Manage budget, forecasting, resource allocation, and vendor relationships related to managed services.
+ Continuously innovate managed service offerings to ensure competitive advantage and value-added services for clients.
+ Service Sales Forecasting and Reporting: Monitors and reports on the status of Managed Services sales through status meetings and management of Professional Services Pipeline.
+ Responsible for Managed Service resource management; identifies all departments needs and make decisions that result in the future success of Advanced Services
+ Ensure Sales and VAR channel have appropriate service materials to successfully deliver at client engagements.
**MUST HAVES:**
+ Bachelor's degree in Business is preferred, Technology, or a related field. Advanced degree or relevant certifications preferred.
+ Minimum of 7 years of leadership experience in managed services, professional services, or operations within the security software industry.
+ Proven track record in managing and scaling managed services teams, ideally in access control or related security software.
+ Demonstrated experience in client relationship management and customer success.
+ Exceptional leadership, communication, and interpersonal skills.
+ Strong strategic planning, budgeting, and financial management capabilities.
+ Familiarity with access control technologies, security software, and cloud-based service delivery models.
+ Excellent analytical skills, with the ability to interpret service delivery data and drive performance improvements.
#Li- Hybrid
The annual base salary range for this position is $115,00-$140,000 Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
This position is incentive eligible.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
**What are the challenges and how will you make an impact?**
You will be critical to the team's ability to meet the unique challenges of LenelS2's customers with your knowledge of a broad range of technologies. We are a growing team and we need you to join us and make an impact by delivering high quality software that meets our customers' requirements.
**KEY RESPONSIBILITES**
+ Develop and execute strategic plans for managed services, aligning business objectives with customer needs and market demands.
+ Lead and mentor a high-performing managed services team, providing guidance, support, and performance management.
+ Drive customer satisfaction by ensuring consistent, high-quality delivery of managed services.
+ Establish and maintain robust operational processes and SLAs, ensuring operational excellence and proactive issue resolution.
+ Collaborate closely with sales, product management, technical support, and engineering teams to ensure seamless integration of managed services with core product offerings.
+ Analyze service delivery metrics to optimize efficiency, service quality, and customer experience.
+ Manage budget, forecasting, resource allocation, and vendor relationships related to managed services.
+ Continuously innovate managed service offerings to ensure competitive advantage and value-added services for clients.
+ Service Sales Forecasting and Reporting: Monitors and reports on the status of Managed Services sales through status meetings and management of Professional Services Pipeline.
+ Responsible for Managed Service resource management; identifies all departments needs and make decisions that result in the future success of Advanced Services
+ Ensure Sales and VAR channel have appropriate service materials to successfully deliver at client engagements.
**MUST HAVES:**
+ Bachelor's degree in Business is preferred, Technology, or a related field. Advanced degree or relevant certifications preferred.
+ Minimum of 7 years of leadership experience in managed services, professional services, or operations within the security software industry.
+ Proven track record in managing and scaling managed services teams, ideally in access control or related security software.
+ Demonstrated experience in client relationship management and customer success.
+ Exceptional leadership, communication, and interpersonal skills.
+ Strong strategic planning, budgeting, and financial management capabilities.
+ Familiarity with access control technologies, security software, and cloud-based service delivery models.
+ Excellent analytical skills, with the ability to interpret service delivery data and drive performance improvements.
#Li- Hybrid
The annual base salary range for this position is $115,00-$140,000 Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
This position is incentive eligible.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
View Now
2
Managed Services Leader
14534 Pittsford, New York
Honeywell
Posted 12 days ago
Job Viewed
Job Description
The Managed Services Leader will oversee the strategic direction, growth, and operational excellence of our managed service offerings for access security software solutions. This role requires a leader skilled in team management, customer relationship building, process optimization, and strategic planning to ensure our clients experience outstanding service quality, reliability, and support.
**What are the challenges and how will you make an impact?**
You will be critical to the team's ability to meet the unique challenges of LenelS2's customers with your knowledge of a broad range of technologies. We are a growing team and we need you to join us and make an impact by delivering high quality software that meets our customers' requirements.
**KEY RESPONSIBILITES**
+ Develop and execute strategic plans for managed services, aligning business objectives with customer needs and market demands.
+ Lead and mentor a high-performing managed services team, providing guidance, support, and performance management.
+ Drive customer satisfaction by ensuring consistent, high-quality delivery of managed services.
+ Establish and maintain robust operational processes and SLAs, ensuring operational excellence and proactive issue resolution.
+ Collaborate closely with sales, product management, technical support, and engineering teams to ensure seamless integration of managed services with core product offerings.
+ Analyze service delivery metrics to optimize efficiency, service quality, and customer experience.
+ Manage budget, forecasting, resource allocation, and vendor relationships related to managed services.
+ Continuously innovate managed service offerings to ensure competitive advantage and value-added services for clients.
+ Service Sales Forecasting and Reporting: Monitors and reports on the status of Managed Services sales through status meetings and management of Professional Services Pipeline.
+ Responsible for Managed Service resource management; identifies all departments needs and make decisions that result in the future success of Advanced Services
+ Ensure Sales and VAR channel have appropriate service materials to successfully deliver at client engagements.
**MUST HAVES:**
+ Bachelor's degree in Business is preferred, Technology, or a related field. Advanced degree or relevant certifications preferred.
+ Minimum of 7 years of leadership experience in managed services, professional services, or operations within the security software industry.
+ Proven track record in managing and scaling managed services teams, ideally in access control or related security software.
+ Demonstrated experience in client relationship management and customer success.
+ Exceptional leadership, communication, and interpersonal skills.
+ Strong strategic planning, budgeting, and financial management capabilities.
+ Familiarity with access control technologies, security software, and cloud-based service delivery models.
+ Excellent analytical skills, with the ability to interpret service delivery data and drive performance improvements.
#Li- Hybrid
The annual base salary range for this position is $115,00-$140,000 Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
This position is incentive eligible.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
**What are the challenges and how will you make an impact?**
You will be critical to the team's ability to meet the unique challenges of LenelS2's customers with your knowledge of a broad range of technologies. We are a growing team and we need you to join us and make an impact by delivering high quality software that meets our customers' requirements.
**KEY RESPONSIBILITES**
+ Develop and execute strategic plans for managed services, aligning business objectives with customer needs and market demands.
+ Lead and mentor a high-performing managed services team, providing guidance, support, and performance management.
+ Drive customer satisfaction by ensuring consistent, high-quality delivery of managed services.
+ Establish and maintain robust operational processes and SLAs, ensuring operational excellence and proactive issue resolution.
+ Collaborate closely with sales, product management, technical support, and engineering teams to ensure seamless integration of managed services with core product offerings.
+ Analyze service delivery metrics to optimize efficiency, service quality, and customer experience.
+ Manage budget, forecasting, resource allocation, and vendor relationships related to managed services.
+ Continuously innovate managed service offerings to ensure competitive advantage and value-added services for clients.
+ Service Sales Forecasting and Reporting: Monitors and reports on the status of Managed Services sales through status meetings and management of Professional Services Pipeline.
+ Responsible for Managed Service resource management; identifies all departments needs and make decisions that result in the future success of Advanced Services
+ Ensure Sales and VAR channel have appropriate service materials to successfully deliver at client engagements.
**MUST HAVES:**
+ Bachelor's degree in Business is preferred, Technology, or a related field. Advanced degree or relevant certifications preferred.
+ Minimum of 7 years of leadership experience in managed services, professional services, or operations within the security software industry.
+ Proven track record in managing and scaling managed services teams, ideally in access control or related security software.
+ Demonstrated experience in client relationship management and customer success.
+ Exceptional leadership, communication, and interpersonal skills.
+ Strong strategic planning, budgeting, and financial management capabilities.
+ Familiarity with access control technologies, security software, and cloud-based service delivery models.
+ Excellent analytical skills, with the ability to interpret service delivery data and drive performance improvements.
#Li- Hybrid
The annual base salary range for this position is $115,00-$140,000 Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
This position is incentive eligible.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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3
Managed Services Associate - NYC
10261 New York, New York
Vialto
Posted 2 days ago
Job Viewed
Job Description
Overview
#J-18808-Ljbffr
VialtoPartners is a market leader in global mobility services. Our purpose is to Connect the world. We are the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.
Working at Vialto Partners is about the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. Vialto Partners is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.
To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.
Job SummaryA career in our Managed Services practice offers the unique opportunity to assist our clients in redefining their talent strategies and delivering extraordinary business results through their people. We focus on evaluating and addressing their unique challenges, enabling our clients to optimize their return on the overall investment in their workforce.
Our team helps companies streamline and effectively manage their international assignment program in a cost-efficient manner. Youll assist our team with international assignment management, workforce administration, payroll, finance and accounting in addition to mobility policy, process and governance consulting. Our integrated solutions facilitate workforce mobility, encompassing immigration, tax, managed services, and digital solutions. As a trusted advisor in compliance, consulting, and technology services for multinational corporations, we tackle complex, cross-border workforce mobility issues, ensuring that our clients and their employees enjoy a seamless and compliant global mobility experience.
Responsibilities- Share and collaborate effectively with others.
- Identify and make suggestions for improvements when problems and/or opportunities arise.
- Handle, manipulate and analyze data and information responsibly.
- Follow risk management and compliance procedures.
- Communicate confidently in a clear, concise and articulate manner - verbally and in the materials that you produce.
- Support senior team members in large client projects and engagements
- Participate in team meetings, knowledge sharing, and continuous improvement initiatives
- A self-starter with a proactive and engaged approach, demonstrating initiative and the ability to work independently while actively contributing to team goals.
- Demonstrates problem-solving skills and the ability to prioritize multiple tasks.
- Interacts effectively with various levels of client and Vialto management through both written and verbal communications.
- Demonstrates ability with automation and digitization in a professional services environment
- Serves as a point of contact for client inquiries, providing prompt and accurate responses.
- Collaborates with clients, HR, and payroll departments to gather necessary information for tax compliance.
- Works closely with global Vialto team members to coordinate advice and ensure seamless service delivery.
- Preferred Fields of Study: Accounting, Human Resources, Business Administration/Management, International Business or related fields
- 0 year(s)
- Start Date Mid January
- Full Time
- Remote Type Hybrid - Minimum of 2 days a week in the office
- Location: New York Office: 545 Madison Ave, Suite 1400
- Compensation: $45,000-$75,000. Individual salaries are based on education, geographic location, and alignment to the market data
- We are an equal opportunity employer that does not discriminate based on any legally protected status. Please note, AI is used as part of the application process.
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4
Managed Services Technical Administrator
02053 Medway, Massachusetts
Spencer Technologies
Posted 5 days ago
Job Viewed
Job Description
Job Summary
The Managed Services Technical Administrator is a hands-on technical expert responsible for the administration, configuration, and optimization of remote monitoring and management (RMM) and mobile device management (MDM) platforms across Spencer's managed services clients. This role owns the full device lifecycle, from onboarding and provisioning to patching, automation, and decommissioning, while ensuring security, reliability, and operational excellence. The ideal candidate is passionate about endpoint management, service automation, and enabling client success through hands-on expertise and a commitment to best-in-class service.
Primary Responsibilities
The Managed Services Technical Administrator is a hands-on technical expert responsible for the administration, configuration, and optimization of remote monitoring and management (RMM) and mobile device management (MDM) platforms across Spencer's managed services clients. This role owns the full device lifecycle, from onboarding and provisioning to patching, automation, and decommissioning, while ensuring security, reliability, and operational excellence. The ideal candidate is passionate about endpoint management, service automation, and enabling client success through hands-on expertise and a commitment to best-in-class service.
Primary Responsibilities
- RMM/MDM Platform Administration:
- Configure, administer, and optimize core management platforms (agent deployment, dashboard setup, alerting, integrations, permissions, and reporting).
- Device Lifecycle Management:
- Oversee onboarding, provisioning, remote monitoring, troubleshooting, and decommissioning of client devices.
- Patch & Configuration Management:
- Execute system and software patching, firmware upgrades, and configuration changes to maintain security and compliance.
- Automation & Self-Healing:
- Develop and implement automation workflows for monitoring, patch management, and self-healing remediation to drive operational efficiency.
- Troubleshooting & Incident Response:
- Serve as the technical escalation point for complex issues; perform diagnostics and root cause analysis across hardware, network, OS, and application layers.
- Documentation & Reporting:
- Maintain detailed documentation, asset inventories, and system configurations. Generate and analyze regular reports on system health, patch compliance, device uptime, and service metrics.
- Collaboration & Process Improvement:
- Work closely with NOC, field services, and operations teams to resolve issues, deploy new solutions, and recommend improvements to processes and workflows.
- Continuous Learning:
- Stay current with evolving MSP, endpoint management, and automation technologies. Share knowledge with team members and contribute to a culture of operational excellence.
- Demonstrate a strong interest in using technology to improve user experiences, system efficiency, and data quality.
- Demonstrate hands-on experience with RMM and/or MDM platforms (e.g., ConnectWise, N-able, Datto, Intune, SOTI, etc.).
- Have a proven ability to manage patching, configuration, and the device lifecycle at scale.
- Excel in troubleshooting and root cause analysis for systems, endpoints, and networked devices.
- Be proficient in scripting and automation for endpoint management and monitoring.
- Communicate clearly and effectively with both technical and non-technical teams.
- Manage multiple priorities in a fast-paced, client-facing environment.
- Produce clear documentation and support process improvements.
- Uphold high standards of security, reliability, and service delivery.
- Hold relevant certifications (CompTIA Network+, ITIL, etc.) or have equivalent experience (preferred but not required).
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5
Managed Services Engineer (Remote)
75215 Park Cities, Texas
SelekIT
Posted 6 days ago
Job Viewed
Job Description
About the job Managed Services Engineer (Remote)
Employment Type: 1099 Contractor
Location: Remote (US based -- flexible hours)
Overview:
A growing IT services firm is seeking a dependable and experienced MSP Engineer to implement and support managed IT and cybersecurity solutions for B2B clients. This is a remote, project-based 1099 contractor role with the potential for ongoing retainer work as the client base expands. The ideal candidate is a self-starter who excels in a fast-paced, growth-focused environment and values clear communication, strong documentation, and client satisfaction.
Key Responsibilities:
- Lead onboarding and technical implementation for new clients, including:
- Google Workspace setup/configuration (MFA, security, admin controls)
- Third-party backup solutions (e.g., Backupify, Afi.ai)
- Endpoint detection & response (Guardz, Cynet, or similar platforms)
- Ticketing/PSA (HaloPSA) setup and workflow integration
- Ongoing patch management, vulnerability scanning, and reporting
- Provide Tier 2/3 support and incident response as needed (remote)
- Document all technical processes, configurations, and client environments
- Collaborate with sales/BDM and customer support to ensure seamless onboarding and high client satisfaction
- Maintain up-to-date knowledge of cybersecurity best practices and compliance requirements
The clients managed services portfolio spans:
- Managed Detection & Response (MDR/XDR) with 24/7 monitoring, EDR, and rapid incident response (Guardz, Cynet)
- Ransomware & phishing protection, including user awareness training
- Multi-factor authentication (MFA) enforcement for secure access
- Automated cloud SaaS backup and recovery (Google Workspace, Microsoft 365, key business apps)
- ITSM & ticketing (HaloPSA) for streamlined support
- Network security & asset monitoring for all endpoints and networks
- Remote support for clients, wherever theyre located
- Regulatory compliance automation (HIPAA, PCI, SOC 2, cyber insurance)
- Vulnerability management & patch automation (AI-driven)
- Business enablement, including custom app/software development and hardware procurement/leasing
- Google Workspace (Business/Enterprise)
- Guardz or Cynet (EDR/SOC platforms)
- Backupify, Afi.ai, or equivalent SaaS backup solutions
- HaloPSA (ticketing, documentation)
- NinjaOne or similar RMM (optional/plus)
- Security awareness training platforms (Guardz, KnowBe4)
- Remote support tools (TeamViewer, AnyDesk, etc.)
- Complete client onboarding projects within defined timelines (typically 12 weeks per client)
- Ensure all security controls and compliance requirements are implemented per DIS standards
- Maintain clear, proactive communication with clients and internal team
- Participate in regular check-ins and provide status updates on projects
- Maintain documentation for all assigned clients in HaloPSA or designated system
- Respond to support tickets or incidents within agreed SLAs (generally 2448 hours)
- 3+ years experience in MSP, IT systems engineering, or cybersecurity roles
- Strong hands-on experience with Google Workspace admin, EDR, and SaaS backup
- Familiarity with PSA/ticketing systems (HaloPSA, ConnectWise, Autotask, etc.)
- Excellent documentation and client communication skills
- Self-starter, able to work independently and remotely
- Relevant certifications (Google Workspace Admin, CompTIA Security+, etc.) preferred but not required
- Project-based onboarding fee
- Monthly retainer for ongoing support (scales with client/user count)
- Opportunity to grow with the company as our MSP business expands
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6
Managed Services Salesforce Director
30309 Midtown Atlanta, Georgia
PwC
Posted 3 days ago
Job Viewed
Job Description
**Specialty/Competency:** Salesforce
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Salesforce - Application Evolution Services team you are expected to lead the creation and implementation of impactful Salesforce solutions. As a Director you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role involves developing Application Managed Services solutions that align with clients' technology and business needs.
Responsibilities
- Develop and implement impactful Salesforce solutions
- Set the strategic direction for the team
- Lead business development efforts
- Oversee multiple projects and client relations
- Align solutions with clients' technology and business needs
- Mentor and guide team members
- Foster an environment of integrity and inclusion
- Comply with PwC policies and standards
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Developing Application Managed Services solutions
- Solving business and technology challenges
- Delivering SAP, Oracle, Salesforce, and/or Workday solutions
- Leading teams and fostering trust
- Conducting industry, market, and competitive analysis
- Developing business cases and ROI understanding
- Creating customer-centric operating models
- Driving strategic change in client organizations
- Writing and presenting to industry audiences
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Salesforce - Application Evolution Services team you are expected to lead the creation and implementation of impactful Salesforce solutions. As a Director you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role involves developing Application Managed Services solutions that align with clients' technology and business needs.
Responsibilities
- Develop and implement impactful Salesforce solutions
- Set the strategic direction for the team
- Lead business development efforts
- Oversee multiple projects and client relations
- Align solutions with clients' technology and business needs
- Mentor and guide team members
- Foster an environment of integrity and inclusion
- Comply with PwC policies and standards
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Developing Application Managed Services solutions
- Solving business and technology challenges
- Delivering SAP, Oracle, Salesforce, and/or Workday solutions
- Leading teams and fostering trust
- Conducting industry, market, and competitive analysis
- Developing business cases and ROI understanding
- Creating customer-centric operating models
- Driving strategic change in client organizations
- Writing and presenting to industry audiences
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
View Now
7
Managed Services - Workday Director
60018 Des Plaines, Illinois
PwC
Posted 10 days ago
Job Viewed
Job Description
**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - Workday - Application Evolution Services team you support, maintain, manage, and evolve Workday applications that support Finance, Human Resources, and IT business functions. As a Director, you set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You also build and manage client delivery teams, develop Application Managed Services or Evolution Services, and mentor a global talent delivery team.
Responsibilities
- Define strategic direction for Workday applications
- Lead business development and client engagement
- Oversee multiple projects and confirm client satisfaction
- Build and manage client delivery teams
- Develop and evolve Application Managed Services
- Mentor and guide a global talent delivery team
- Make impactful decisions to drive growth
- Foster a culture of quality and integrity
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Experience developing Application Managed Services or Evolution Services
- Understanding and solving business and technology challenges
- Leading mid to large sales pursuits
- Growing, developing and mentoring a global talent delivery team
- Understanding Workday application market trends
- Conducting industry, market, competitive and chain analysis
- Developing business cases and understanding underlying ROI
- Conducting customer segmentations and developing associated segment strategies
- Developing customer centric operating models
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - Workday - Application Evolution Services team you support, maintain, manage, and evolve Workday applications that support Finance, Human Resources, and IT business functions. As a Director, you set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You also build and manage client delivery teams, develop Application Managed Services or Evolution Services, and mentor a global talent delivery team.
Responsibilities
- Define strategic direction for Workday applications
- Lead business development and client engagement
- Oversee multiple projects and confirm client satisfaction
- Build and manage client delivery teams
- Develop and evolve Application Managed Services
- Mentor and guide a global talent delivery team
- Make impactful decisions to drive growth
- Foster a culture of quality and integrity
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Experience developing Application Managed Services or Evolution Services
- Understanding and solving business and technology challenges
- Leading mid to large sales pursuits
- Growing, developing and mentoring a global talent delivery team
- Understanding Workday application market trends
- Conducting industry, market, competitive and chain analysis
- Developing business cases and understanding underlying ROI
- Conducting customer segmentations and developing associated segment strategies
- Developing customer centric operating models
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
View Now
8
Managed Services - Workday Director
60684 Chicago, Illinois
PwC
Posted 10 days ago
Job Viewed
Job Description
**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - Workday - Application Evolution Services team you support, maintain, manage, and evolve Workday applications that support Finance, Human Resources, and IT business functions. As a Director, you set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You also build and manage client delivery teams, develop Application Managed Services or Evolution Services, and mentor a global talent delivery team.
Responsibilities
- Define strategic direction for Workday applications
- Lead business development and client engagement
- Oversee multiple projects and confirm client satisfaction
- Build and manage client delivery teams
- Develop and evolve Application Managed Services
- Mentor and guide a global talent delivery team
- Make impactful decisions to drive growth
- Foster a culture of quality and integrity
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Experience developing Application Managed Services or Evolution Services
- Understanding and solving business and technology challenges
- Leading mid to large sales pursuits
- Growing, developing and mentoring a global talent delivery team
- Understanding Workday application market trends
- Conducting industry, market, competitive and chain analysis
- Developing business cases and understanding underlying ROI
- Conducting customer segmentations and developing associated segment strategies
- Developing customer centric operating models
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - Workday - Application Evolution Services team you support, maintain, manage, and evolve Workday applications that support Finance, Human Resources, and IT business functions. As a Director, you set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You also build and manage client delivery teams, develop Application Managed Services or Evolution Services, and mentor a global talent delivery team.
Responsibilities
- Define strategic direction for Workday applications
- Lead business development and client engagement
- Oversee multiple projects and confirm client satisfaction
- Build and manage client delivery teams
- Develop and evolve Application Managed Services
- Mentor and guide a global talent delivery team
- Make impactful decisions to drive growth
- Foster a culture of quality and integrity
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Experience developing Application Managed Services or Evolution Services
- Understanding and solving business and technology challenges
- Leading mid to large sales pursuits
- Growing, developing and mentoring a global talent delivery team
- Understanding Workday application market trends
- Conducting industry, market, competitive and chain analysis
- Developing business cases and understanding underlying ROI
- Conducting customer segmentations and developing associated segment strategies
- Developing customer centric operating models
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
View Now
9