3,000 Reddit jobs in the United States

Reddit Operations Manager

OnHires

Posted 21 days ago

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Job Description

Company Overview

Our client is a rapidly scaling OnlyFans agency managing multiple high-performing creators. They developed a comprehensive 8-method Reddit marketing system that generates consistent, high-LTV traffic. They need a strategic operations manager to own, implement, and scale this entire operation.

The Opportunity

Position: Senior Reddit Operations Manager
Type: Full-time, Remote
Team Size: You'll build and manage 4-5 specialists

This isn't a typical VA management role. You're taking ownership of a proven $50K+/month revenue channel and scaling it to $50K+/month within 6 months.

Your Responsibilities

Strategic Leadership

  • Own P&L for entire Reddit operation;

  • Analyze performance across 8 traffic methods and optimize resource allocation;

  • Build scalable systems and workflows that work without your daily involvement;

  • Make data-driven decisions on method prioritization and budget allocation.

    Team Development

  • Hire, train, and manage 4-5 specialized VAs using our proven systems;

  • Implement performance tracking and quality control systems;

  • Create efficient workflows that maximize team productivity;

  • Handle all team communication, scheduling, and performance management.

    Operational Excellence

  • Deploy our 8 Reddit traffic methods: Organic, Spam, Suicide, Stories, Hookup, Reviews, Top Section, Social Growth;

  • Manage complex tech stack: Anti-detect browsers, mobile proxies, spoofing tools, automation systems;

  • Maintain account health across 50+ Reddit accounts while maximizing traffic;

  • Continuously test and optimize conversion funnels.

    What Makes You Successful

    Required Experience:

  • 2+ years managing digital marketing operations ;

  • Proven track record scaling social media teams and processes;

  • Strong analytical skills with ability to optimize based on data;

  • Experience with automation tools and complex workflows.

    Essential Skills:

  • Strategic thinking with execution capability;

  • Team leadership and performance management;

  • Budget management and ROI optimization;

  • Problem-solving in a fast-paced environment.

    Technical Requirements:

  • Advanced English communication;

  • Comfortable with multiple software platforms;

  • Understanding of social media algorithms and optimization;

  • Ability to learn new tools quickly.


Additional Benefits:

  • Complete operational autonomy within strategic guidelines;

  • Performance-based salary increases every 6 months;

  • Opportunity to expand role as the company scales;

  • Access to industry-leading tools and systems.

This is a genuine opportunity to own and scale a proven, profitable system while building your own team and advancing your career in a rapidly growing industry.

Ready to take ownership of a 150K+ revenue channel?


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Social Media Manager, Reddit (Contract)

10261 New York, New York Rho

Posted 2 days ago

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Job Description

About Us

Rho is the all-in-one banking platform for startups and the accountants who support them. With banking set up in minutes, 2% cashback cards, and powerful tools for managing spend, paying bills, and closing the books, Rho helps high-growth startups move fast and stay focusedwith support that goes to the ends of the earth to help you win.

About the Role
Were looking for our first Chief Karma Officer (Reddit Community Manager Contract) to work closely with the VP of Marketing and the broader marketing team to expand Rhos presence on Reddit. Youll dive into the most relevant founder, finance, and startup communities, contribute authentically to conversations, and position Rho as a trusted voice for founders and finance leads. This isnt about spamming threads with promotionsits about being helpful, credible, and plugged into the culture so were top of mind when founders think banking, cards, and finance tools.

Responsibilities

  • Actively engage in targeted subreddits (e.g., r/startups, r/entrepreneur, r/vc, r/finance) with high-context, founder-first responses that solve real problems and build credibility for Rho.

  • Manage and post from Rhos official Reddit account with a helpful, trusted, and human tone that reflects our brand voice.

  • Surface relevant threads, questions, and debates to the marketing team to inform timely responses, content creation, and thought leadership opportunities.

  • Identify emerging topics and trends where Rho can contribute unique expertise founders cant get elsewhereespecially in banking, finance, and scaling startups.

  • Shape and evolve our Reddit engagement strategy, prioritizing high-signal participation that builds long-term trust over short-term reach.

  • Turn product moments, founder insights, and ecosystem news into subreddit-native posts and comments that naturally drive discussion and curiosity.

  • Track key metrics (karma, engagement rate, inbound traffic, referral conversions) and share learnings to improve both community presence and funnel performance.

  • Collaborate with other marketing functions to bring customer stories, expert advice, and Rho wins into community conversations in a value-first way.

  • Partner with the Growth Lead to translate high-quality Reddit interactions into qualified top-of-funnel activity, aligning with broader demand-generation campaigns.

  • Collaborate with the SEO Manager to identify high-intent Reddit discussions and questions that can inform keyword targeting, blog content, and FAQ materialfeeding Rhos long-term search and LLM visibility strategy.

  • Capture and share founder FAQs, recurring pain points, and conversation trends from Reddit to help Rho show up in AI-powered search results and conversational responses.

Qualifications

  • Youve grown or managed a Reddit account with meaningful influence through smart, consistent, and on-brand participation.

  • You know Reddit culture inside out, from subreddit-specific rules to unspoken etiquette.

  • You have startup, founder, or VC experience and can speak the language of founders credibly.

  • You write with precision, personality, and clarityadapting tone based on the audience.

  • You can spot opportunities to join conversations without sounding self-promotional.

  • You understand community-driven marketing and how to turn conversations into relationships.

  • Bonus: Youve managed a B2B SaaS or fintech brand account on Reddit and made it genuinely useful to its audience.

Start Date: ASAP

Rate: $4075/hour

#J-18808-Ljbffr
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Social Media Manager, Reddit (Contract)

10261 New York, New York Rho Technologies

Posted 7 days ago

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Job Description

About Us

Rho is the all-in-one banking platform for startups and the accountants who support them. With banking set up in minutes, 2% cashback cards, and powerful tools for managing spend, paying bills, and closing the books, Rho helps high-growth startups move fast and stay focused-with support that goes to the ends of the earth to help you win.

About the Role We're looking for our first Social Media Manager (Reddit Community Manager - Contract) to work closely with the VP of Marketing and the broader marketing team to expand Rho's presence on Reddit. You'll dive into the most relevant founder, finance, and startup communities, contribute authentically to conversations, and position Rho as a trusted voice for founders and finance leads. This isn't about spamming threads with promotions-it's about being helpful, credible, and plugged into the culture so we're top of mind when founders think banking, cards, and finance tools.

Responsibilities
  • Actively engage in targeted subreddits (e.g., r/startups, r/entrepreneur, r/vc, r/finance) with high-context, founder-first responses that solve real problems and build credibility for Rho.
  • Manage and post from Rho's official Reddit account with a helpful, trusted, and human tone that reflects our brand voice.
  • Surface relevant threads, questions, and debates to the marketing team to inform timely responses, content creation, and thought leadership opportunities.
  • Identify emerging topics and trends where Rho can contribute unique expertise founders can't get elsewhere-especially in banking, finance, and scaling startups.
  • Shape and evolve our Reddit engagement strategy, prioritizing high-signal participation that builds long-term trust over short-term reach.
  • Turn product moments, founder insights, and ecosystem news into subreddit-native posts and comments that naturally drive discussion and curiosity.
  • Track key metrics (karma, engagement rate, inbound traffic, referral conversions) and share learnings to improve both community presence and funnel performance.
  • Collaborate with other marketing functions to bring customer stories, expert advice, and Rho wins into community conversations in a value-first way.
  • Partner with the Growth Lead to translate high-quality Reddit interactions into qualified top-of-funnel activity, aligning with broader demand-generation campaigns.
  • Collaborate with the SEO Manager to identify high-intent Reddit discussions and questions that can inform keyword targeting, blog content, and FAQ material-feeding Rho's long-term search and LLM visibility strategy.
  • Capture and share founder FAQs, recurring pain points, and conversation trends from Reddit to help Rho show up in AI-powered search results and conversational responses.
Qualifications
  • You've grown or managed a Reddit account with meaningful influence through smart, consistent, and on-brand participation.
  • You know Reddit culture inside out, from subreddit-specific rules to unspoken etiquette.
  • You have startup, founder, or VC experience and can speak the language of founders credibly.
  • You write with precision, personality, and clarity-adapting tone based on the audience.
  • You can spot opportunities to join conversations without sounding self-promotional.
  • You understand community-driven marketing and how to turn conversations into relationships.
  • Bonus: You've managed a B2B SaaS or fintech brand account on Reddit and made it genuinely useful to its audience.

Start Date: ASAP

Rate: $40-75/hour
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Social Media Content Strategist - Reddit

19355 Malvern, Pennsylvania Vanguard

Posted 7 days ago

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Job Description

At Vanguard, we’re not just shaping conversations—we’re shaping the future of investing. As a Social Media Content Strategist focused on Reddit and emerging communities, you’ll be at the forefront of how we engage with audiences in authentic, human, and future-focused ways. You’ll help us meet people where they are, with content that informs, inspires, and builds trust.

In this role, you will:

  • Develop and execute content strategies tailored to Reddit and niche online communities.

  • Write, edit, and format engaging posts, comments, and guides that reflect Vanguard’s voice and values.

  • Monitor trends and conversations to identify opportunities for meaningful engagement.

  • Curate and amplify relevant content, including press coverage and thought leadership.

  • Act as a subject matter expert and strategic partner to internal stakeholders.

  • Build relationships with community members and influencers to foster trust and credibility.

  • Collaborate across teams to ensure a consistent brand voice and visual identity.

  • Manage stakeholder relationships and facilitate creative brainstorms, project updates, and feedback loops.

  • Coordinate internal reviews and approvals to ensure timely, compliant publishing.

  • Use platform best practices—like tagging, cross-posting, and community participation—to boost visibility and engagement.

What it takes:

  • 5+ years of experience in social media strategy, content creation, or community management.

  • Deep understanding of Reddit culture and platform dynamics.

  • Strong writing skills with a knack for clarity, tone, and audience resonance.

  • Familiarity with SEO principles and keyword optimization.

  • Experience with social media tools like Khoros, Meltwater, and Talkwalker.

  • Comfort navigating regulated environments and adapting to change.

At Vanguard, we believe in work that matters. This is more than a job—it’s a chance to make an impact, grow with purpose, and help redefine how a global investment leader shows up in the digital world.

This role is part of our hybrid work model with Tuesdays – Thursdays required in our offices to foster collaboration and relationships. On Mondays and Fridays, our crew will have the option to work remotely, or continue working from our offices in Malvern PA.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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Platform Support Lead

60440 Bolingbrook, Illinois Omni Inclusive

Posted 7 days ago

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Job Description

Primary Skills: Big Query, SQL and ETL, Data Flow, power BI

Secondary Skills: Collibra, Theobald

Job Summary: A platform administrator for a data warehouse using BigQuery and Power BI is responsible for managing the infrastructure, security, and performance of the data warehouse environment, as well as ensuring data integrity and accessibility for users. This includes tasks like managing projects, datasets, and tables within BigQuery, configuring user access, monitoring resource usage, and optimizing performance. Additionally, the role involves managing Power BI administration, including user access, settings, and resource provisioning.
Here's a more detailed breakdown of the responsibilities:

BigQuery Management:
• Resource Management: Managing projects, datasets, and tables within BigQuery, including creating, deleting, and configuring them.
• Security and Access: Implementing and managing access controls to ensure data security and compliance with data governance policies.
• Workload Management:Monitoring and managing jobs, queries, and compute capacity to ensure optimal performance and cost control.
• Performance Optimization: Identifying and resolving performance bottlenecks, optimizing queries, and managing costs associated with BigQuery usage.
• Troubleshooting: Investigating and resolving issues related to data loading, query performance, and other BigQuery related problems.
Power BI Management:
• User Management: Configuring user roles, permissions, and access to Power BI reports and dashboards.
• Settings and Configuration: Managing Power BI settings, including data refresh schedules, gateway configurations, and other organizational settings.
• Resource Provisioning: Ensuring that Power BI resources are provisioned appropriately to meet user needs and performance requirements.
• Monitoring and Reporting: Monitoring Power BI usage, identifying potential issues, and generating reports on key performance indicators.
General Responsibilities:
• Data Governance: Implementing and enforcing data governance policies and procedures to ensure data quality, consistency, and security.
• Collaboration: Working with business analysts, data scientists, and other stakeholders to understand their data needs and provide solutions.
Qualification:
• Strong experience in Data Warehousing concepts and practices, including data modeling and ETL/ELT processes.
• Proficiency in Google BigQuery, including advanced SQL, query optimization, and BigQuery ML (a plus).
• Strong experience with Power BI administration, including Power BI Service management, user security, data gateways, and performance monitoring.
• Experience with other relevant Google Cloud Platform services (like Cloud Storage, Dataflow) is beneficial.
• Familiarity with other data tools (e.g., Collibra, Theobald) can be a plus.
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Platform Support/Admin

29228 Woodfield, South Carolina Damco Solutions

Posted 7 days ago

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Job Description

Responsibilities:
  • dminister and support the OutSystems platform - deployments, performance tuning, monitoring, and troubleshooting.
  • Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems.
  • Perform patch management, system updates, and vulnerability remediation.
  • Monitor system and application health, ensuring performance and uptime SLAs.
  • Maintain system documentation and operational procedures for OutSystems and Windows platforms.
  • Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes.
  • utomate operational tasks using PowerShell or other scripting tools.
  • Participate in an on-call support rotation for production support activities.
Required Skills:
  • 4-6 years of experience administering OutSystems (on-prem or cloud-hosted).
  • Strong knowledge of Windows Server administration.
  • Experience with patching, event log analysis, and system health monitoring.
  • Familiarity with CI/CD pipelines for low-code platforms.
  • Basic knowledge of cloud infrastructure (Azure/AWS).
Nice to Have:
  • OutSystems certifications
  • Microsoft Certified: Windows Server or Azure Administrator
  • Experience with IIS, SQL Server, or load balancing for web apps
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Content Moderation Ops Manager

94066 San Bruno, California US Tech Solutions

Posted 4 days ago

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Job Description

**Job Description:**
+ Working with cross-functional team to drive actions, track progress and identify and mitigate risks of key initiatives.
**Responsibilities:**
+ Project Management: Build detailed project plan with clear deliverables, owners, and timeline.
+ Own overall documentations of all project assets and resources.
+ Data Insights: Working with the performance governance team to synthesize data points, visualize information and translate analytics into digestible business insights.
+ Work with stakeholders to perform root cause analysis and identify performance gaps.
+ Engage in ad-hoc analyses to understand operation performance and provide concise summaries to stakeholders.
+ Communications: Owns overall project communications including meeting notes, regular status update, email follow up, escalations when needed etc.
+ Communicate findings to all levels of audiences via presentations to effectively call out business impact and actions.
+ Conduct weekly to monthly review cadence with various groups of stakeholders to investigate operational performance, enforce management actions, and inform results.
**Experience:**
+ Project management professionals and 5+ years of experience managing cross-functional initiatives.
+ Familiarity in support operations, content moderation operations or vendor management, including basic understanding of key performance metrics.
+ Excellent written and verbal communication skills, with the ability to translate complex analysis to senior audiences.
+ Experience building presentations and briefing documents to communicate insights and influence decision making.
+ Experience in change management Proficiency in G-Suites.
+ Preferred qualifications: Experience working with SQL and data visualization PMP Certified.
+ Process excellence experience in management consulting, process reengineering, corporate strategy.
**Skills:**
+ Content Moderation
+ SQL
+ Data Visualization
+ Operations
**Education:**
+ Bachelor's degree.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Cloud Platform Support Engineer

75086 Fairview, Texas Innova Solutions

Posted 7 days ago

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Job Description

Job Title: Cloud Engineer / Platform Support Specialist
Location: Plano, TX
Overview: We are seeking a highly skilled Cloud Engineer / Platform Support Specialist to join our team. This role involves providing advanced-level support for a cloud platform within a large enterprise environment, hosting thousands of applications on AWS. The successful candidate will act as the first point of contact for application developers encountering technical issues, leveraging a ticketing system to manage incidents. This position requires a strong foundation in coding, software, infrastructure, and cloud technologies, and operates within a follow-the-sun support model. It requires strong communications including the ability the clearly articulate problem statements and solutions.
Key Responsibilities:
  • Deliver incident management and advanced-level support for the AWS Platform, hosting a large volume of applications
  • Serve as the initial point of contact for application developers via a ticketing system.
  • Communicate effectively with users at various organizational levels.
  • Implement and utilize automation to support the scalability of the environment.
  • Optimize operational processes to enhance efficiency, reliability, and security.
  • Train users to self-diagnose and troubleshoot issues for expedited resolution.
  • Conduct thorough investigations into issues to identify root causes and document strategies to prevent recurrence.
  • Provide support for public cloud environments, particularly AWS.
  • Manage events and incidents efficiently.
  • Develop and implement scalable automation processes to handle tasks in a large-scale environment.
  • Analyze and debug incidents, follow up to gather feedback and prevent future issues.
  • Support different development environments, including Unix, Linux, Mainframe, and Windows.

Required Skills and Experience:
  • Extensive cloud experience, particularly with AWS (S3, ECS).
  • Amazon Elastic Kubernetes Service (EKS) : Experience deploying, managing, and troubleshooting Kubernetes clusters on AWS EKS.
  • Kubernetes Administration : Strong understanding of Kubernetes architecture, including pods, deployments, services, and networking.
  • Helm & Kubernetes Operators : Familiarity with Helm charts for package management and Kubernetes Operators for automation.
  • Cluster Security & RBAC : Knowledge of Kubernetes Role-Based Access Control (RBAC), security policies, and best practices.
  • Scaling & Performance Optimization : Experience with autoscaling, load balancing, and optimizing Kubernetes workloads.
  • Monitoring & Logging : Hands-on experience with tools like Prometheus, Grafana, Fluentd, or AWS CloudWatch for monitoring Kubernetes clusters.
  • Containerization & Orchestration : Strong experience in Docker and other AWS containerized services (ECS and AWS Fargate)
  • Terraform : Strong experience in writing, managing, troubleshooting and optimizing Terraform configurations for AWS infrastructure.
  • Infrastructure as Code (IaC) Expertise : Deep understanding of IaC principles, including automation, version control, and modularization.
  • AWS Cloud Services : Hands-on experience with AWS services such as EC2, S3, Lambda, VPC, IAM, and CloudFormation.
  • Security Best Practices : Knowledge of AWS security policies, identity and access management (IAM), and compliance standards.
  • CI/CD Integration : Experience integrating Terraform with CI/CD pipelines for automated deployments. Commitment to automating processes for continuous improvement.
  • Proficiency in SDLC: with the ability to read code (Java and Python).
  • Troubleshooting & Optimization : Ability to diagnose and resolve infrastructure issues, optimize performance, and ensure scalability. Strong troubleshooting and diagnostic skills for security and access issues in a large enterprise environment.
  • Excellent communication skills: Ability to analyze details, understand incident causation, and implement preventive measures to ensure reliability and security.

Nice to have:
  • Database management skills (Oracle DBA, Cassandra DBA, CockroachDB) include performance tuning, connectivity, backups, indexes, and monitoring alarms.
  • Middleware and messaging experience (Kafka, MQ).
  • Experience with Tomcat.
  • System engineering and administration skills (Unix/Linux).
  • Java or Python Development
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Platform Support Analyst I

90079 Los Angeles, California The Trade Desk

Posted 7 days ago

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Job Description

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

Do you have a passion for solving hard problems at scale? Are you eager to join a dynamic, globally- connected team where your contributions will make a meaningful difference in building a better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally.

We are looking to hire aPlatform Support Analyst I who will work in collaboration with our Biz Teams to ensure top notch application support. We're looking for someone who is enthusiastic about new technology, has not only the existing technical skills to be successful but also the acumen to learn even more; you'll never run out of things to learn here. You're a star communicator, customer focused, and love solving technical problems. There is plenty of room for advancement in this role within the department or otherwise within our company.

What You'll Do:

  • Support for application issues; ensuring that incidents within our platform or tools are addressed within established SLAs
  • Responsible for owning incidents, including escalating to other technical teams
  • Multi-task, manage, and resolve transactional application support requests
  • Problem-solving and troubleshooting various technical issues related to the Trade Desk's Trading Platform Application.
  • Executing Stored Procedures and querying our database using SQL
  • Maintain the company's ticketing system; answer, troubleshoot, and resolve various technical issues related to The Trade Desk's trading platform
  • Take initiative on tickets that can be completed without Development Team assistance
  • Contribute to the company's Knowledge Base by the creation of new Articles and updating existing ones
  • QA Testing and Validation
  • Coordinate in-depth training on support-related tools and processes
  • Light on-call/after-hours support

Who You Are:

  • Bachelor's Degree from a four-year university or relevant substitute experience
  • 4+ years relevant work experience as a technical support representative in a small or medium sized business
  • Advance troubleshooting and problem-solving capabilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
  • Mid-level to advanced experience with Programming languages (HTML, Java, JavaScript ,Vast .XML) is a plus.
  • Experience handling complex datasets, identifying trends within the data, and performing comparisons between multiple data sources.
  • Mid-level to advanced experience with databases, SQL, API's - Able to create queries to retrieve records, aggregate data from a variety of data sources, and an understanding of the underlying data structures.
  • Mid-level to advanced knowledge of Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets is a plus.
  • Proficient knowledge of RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus
  • Will be required to routinely or customarily troubleshoot items related to the platform that require independent judgement, decision-making, and unique approaches
  • No previous online advertising experience required, but those with experience in online advertising or technology are encouraged to apply
  • Effective time management skills - ability to prioritize and meet deadlines
  • Outstanding written and verbal communication skills, including an ability to explain complex subjects to a non-technical audience. #LI-LM2

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $48,200—$88,300 USD

As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and toproviding reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and requirean accommodation for any part of the application or hiring process,please contact us at

You can also contact us using the same email address if you have a disability and need assistance to access our Company website.

When contacting us, please provide your contact information and specify the nature of your accessibility issue.

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Platform Support AI Trainer

29228 Woodfield, South Carolina Veracity

Posted 7 days ago

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Job Description

Job Description: Platform Support AI Trainer
Location: Hybrid (Columbia, SC or Remote) Only from CST/EST
Duration: Contract
Over 12-13years
Key skills: AI Developer with - Python, azure apim, langraph, langchain, genAI, added adv - azure devops
Summary:
We are is seeking a Platform Support AI Trainer to lead the integration of AI into our Platform Engineering operations. This role will be responsible for curating, structuring, and maintaining the knowledge base that powers our AI assistant (Copilot), enabling it to provide accurate, context-aware support for platforms such as OutSystems, AutoRABIT, and Azure API Management (APIM).
Key Responsibilities:
  • Curate and ingest internal and vendor documentation, tickets, change requests, and platform-specific knowledge into the AI system.
  • Collaborate with platform SMEs to validate and refine AI-generated outputs.
  • Design and maintain workflows for continuous learning and feedback loops between the AI and engineering teams.
  • Monitor AI performance and identify areas for improvement in accuracy, relevance, and usability.
  • Develop prompt templates and usage guidelines for engineers to interact effectively with Copilot.
  • Ensure compliance with data governance, security, and privacy standards.
Qualifications:
  • 3+ years in platform engineering, DevOps, or technical documentation.
  • Familiarity with OutSystems, AutoRABIT, Azure APIM, or similar platforms.
  • Experience with AI/ML tools, prompt engineering, or knowledge management systems is a plus.
  • Strong analytical, communication, and organizational skills.
Business Case for AI-Supported Platform Engineering
Objective:
To enhance platform reliability, reduce MTTR (Mean Time to Resolution), and improve engineering productivity through AI-assisted knowledge management and operational support.
Key Benefits:
Operational Efficiency
  • Instant access to historical tickets, change logs, and documentation.
  • Automated summarization and contextual answers reduce time spent searching for information.
Break/Fix Acceleration
  • AI can suggest known fixes, identify patterns in recurring issues, and recommend escalation paths.
  • Reduces dependency on tribal knowledge.
Onboarding & Training
  • New hires can ramp up faster with AI-guided walkthroughs and contextual answers.
  • Reduces training overhead for senior engineers.
Documentation Enhancement
  • AI can flag outdated or missing documentation based on user queries and gaps in responses.
  • Supports continuous documentation improvement.
Scalability
  • AI scales with the team, providing consistent support regardless of team size or turnover.
Strategic Insights
  • Analyze trends in platform issues, usage patterns, and support gaps to inform roadmap decisions.
3. Outline: AI-Supported Platform Engineering Team Process
Phase 1: Foundation
  • Hire AI Trainer
  • Audit existing documentation and ticketing systems
  • Define taxonomy and tagging standards for ingestion
  • Establish data governance and access controls
Phase 2: AI Enablement
  • Ingest and structure documentation (internal, vendor, tickets, SOPs)
  • Train Copilot on platform-specific terminology and workflows
  • Develop prompt templates for common tasks (e.g., "How do I deploy to OutSystems staging?")
Phase 3: Integration
  • Embed Copilot into daily workflows (e.g., ticket triage, change request reviews)
  • Pilot with a small group of engineers
  • Collect feedback and iterate on AI responses
Phase 4: Optimization
  • Implement feedback loops (e.g., thumbs up/down, correction suggestions)
  • Monitor usage metrics and accuracy
  • Expand to additional platforms or tools
Phase 5: Continuous Improvement
  • Monthly knowledge base updates
  • Quarterly AI performance reviews
  • Annual retraining or fine-tuning based on platform evolution
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