175,953 Regions Financial Corporation jobs in the United States
IT Manager (Banking Industry) - Japanese/English
Posted 6 days ago
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Job Description
• Job Title: Bilingual Manager (Banking Industry)
• Client: IT Services
• Working Location: New York NY 10022
• Working Style: Hybrid
• Employment Type: Full-time, Long-term
• Salary: $90,000 - $130,000/year
• Benefits: Full Benefits
• Visa Support: Yes
• Language: Japanese/English
• What will you do:
• This position will be responsible for driving the enhancement of SCSK USA's financial business and overall business efficiency.
• Engaging closely with clients in financial business to effectively manage conversations and organize issues into actionable requirements.
• Successfully strengthen SCSK's financial business through proactive leadership and strategic initiatives.
• Efficiently manage business operations, including budget tracking, resource control, sales, project proposals, and global strategy development.
• Demonstrate effective project management, ensuring clear WBS creation, progress monitoring, and timely stakeholder reporting.
• Utilize deep knowledge of financial business to align client needs with business requirements effectively.
• Required Qualifications & Skills:
• Bachelor's degree in Computer Science or related field.
• Excellent communication skills in English and Japanese, both verbal and written, in order to engage effectively with stakeholders.
• Leadership experience and team management skills would be beneficial, particularly in guiding cross-functional teams and achieving organizational goals.
• Relevant certifications in project management in Banking.
• Proven experience and track record in proactive business leadership,
• Strong project management skills, including proficiency in WBS creation, progress tracking, issue, risk, and quality management.
Experience
• Minimum 5 years of experience in financial business.
• Experience in web application development.
• Experience in leading teams of 10-20 members within an organization.
Account Services Rep(Banking Industry) ( {{city}})
Posted 3 days ago
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Job Description
Our Client, a National Credit Union, is looking for an Account Services Rep.
This is fully on-site job located in the Brier Creek area of Raleigh.
This is a Monday-Friday Position!
The ideal candidate will have the following:
- 2-4 years of branch banking experience/banking call center
- Great work history
- Able to indentify opportunities to upsell or cross-sell
- Able to pass banking background(Criminal & Credit)
- Work in a team environment
Please Apply for Immediate consideration
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Head of Disputes Go To Market - Global Banking Industry

Posted 18 days ago
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Job Description
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
**Job Description**
The Head of Disputes Go to Market (GTM) is a deep expertise role that operates together with ServiceNow's customer-centric industry transformation sales teams as well as core functions within the firm (i.e., marketing, product, customer success & implementation partners, etc.) to identify and localize ServiceNow Disputes and related solutions to the Financial Services market. S/he will closely align with our account teams for several strategic Financial Services clients (existing and potential) to seed and develop strategic opportunities based on the relevant industry solutions.
S/he will serve as the main point of contact for related pursuits within the global market connecting with more senior and C-suite stakeholders, taking our messaging, communications and experience to the next level with an industry-based lens in their language, and considering their challenges and needs. The ideal candidate brings a very mature and experienced point of view, is visionary with the art of the possible, is fact-based and objective in his/her orientation and communication and serves as the key corporate Subject Matter Expert (SME) stakeholder.
S/he will closely align with our core and solution account teams with a central focus on the Banking sector (i.e., consumer, commercial, corporate, fintech & payments) to seed, develop and close strategic Disputes and related opportunities. S/he will utilize their existing broad and build where necessary, net new trusted relationships with customer and partner executives, partner with sales leaders, and be a highly impactful contributor to the revenue growth in our top Financial Services accounts globally.
This leader is ultimately responsible for 4 specific areas of responsibility, including:
1. **Customer Focused Pipeline Development** - introducing and educating executives and senior leaders to ServiceNow through leadership and participation with customers at industry events, executive business reviews, etc. Partnering with account executives and their teams to progress focused customer pipeline by infusing industry expertise (solution, messaging, etc.) into account strategy.
2. **Sales Oriented Pipeline Progression -** Partnering with account executives and their teams to progress pipeline by infusing industry expertise (solution, messaging, etc.) into account strategy, forming relationships with key buying center executives, and helping shorten deal lifecycles by helping the team highlight the business value and competitive differentiators.
3. **Partner Development & Execution** - leading priorities with select (top 3-4) partners to support in industry leadership positioning, enablement and customer development. Focus should be an accelerant for customer focused pipeline priorities.
4. **Analyze, Drive & Report on The Business** - analyzing the global disputes business to understand trends, opportunities, needs, KPI impact and movement against goals, and use that to feed/fuel customer efforts within this industry. Utilize data to influence / change behaviors to drive results and reinforce high-yield actions.
5. **Industry Strategy & Team Leadership Development** - developing integrated sector / geo strategy, including goals, growth focus & investments, M&A pursuits. Partnering across the organization with key stakeholders (product, marketing, sales, enablement, etc.) to ensure strategies are aligned and jointly prioritized. Managing and prioritizing time across top customer opportunities, partnering with product on the disputes and related solutions for future development and to where we make industry investments.
S/he is expected to "roll up their sleeves" and based on their extensive experience is equally comfortable devising a multi-year strategy to penetrate the global market while also updating a tracker with the status of existing opportunities and key areas of pursuit. S/he thrives in a high growth, fast-paced environment, and can maintain a 'north star' point of view despite managing the urgent requests of a given day. A typical day involves equal parts brainstorming on how to go to market more effectively; attending high-value marketing events operating as an obvious SME; participating in c-suite engagement opportunities; working with Industry leaders and Marquee/Big Bets account teams on specific customers; and regularly meeting with key partner leaders driving mature relationships that support opportunities and driving future pipeline. This implies the ability to embed customer-centric industry muscle and experience, set in a consistent, scalable way. Key partners in this role are Industry & Field Marketing, Industry Geo Sales Leaders, Product, Marquee Account Teams, and Industry GTM Leads. The ideal candidate has a blend of understanding ServiceNow's internal rhythm as well as a highly experienced grounded external point of view on what 'best in class' looks like to help us aspire to a new stature.
S/he will maintain a pulse on broader ServiceNow and Global Sales priorities, programs, and communications, and advise on ideal messaging, channels and approaches with the goal of delivering the best possible solution for customers. We're looking for a high-energy, relationship building and empathetic partner who has a business building mindset and is a remarkable communicator!
**Qualifications**
+ 12+ years of sales & sales management experience in the disputes and payments space with proven success in guiding strategy, operations and day-to-day functions.
+ Strong knowledge and experience within the payments space, including the ability to collaborate with internal/external teams in assisting with successful integrations for the issue.
+ Knowledge of chargebacks and the issuer's role in management / mitigation of chargebacks.
+ Proven pipeline management skills with a consultative sale-cycle approach.
+ Strong history of meeting targets with a vision of tangible execution for sustained YoY growth in the payments & disputes industry.
+ Ability to utilize your network to help Sales Teams with identifying, prospecting, and supporting sales to potential channels partners to extend offerings into all sized financial institutions.
+ Be a consultative partner, building relationships with financial institutions, to help pitch, sell, and close as a value-add to their, IT, fraud, and chargeback management solutions and strategies.
+ Serve as a strategic advisor to Product, Development, and Marketing to provide industry insight and feedback to produce best in class solutions across the FSO segment.
+ Exceptional written, presentation and delivery (verbal) communication skills - strategic, top down, concise
+ Ability to develop trusted advisor relationships with customers and sales organizations; demonstrated ability to advise and influence senior leaders, multiple teams / departments on strategy, messaging and customer engagement.
+ Experience producing thought leadership content and communications for an international audience.
+ Resourceful, self-motivated and able to prioritize independently shifting workloads in a dynamic, high growth environment.
+ Agile business mind: Adept ability to work in a matrix organization structure with a highly distributed team, leading through influence and relationship-building.
+ Business application software product marketing, sales or delivery experience is preferred over infrastructure experience.
+ Superior organizational skills with ability to effectively prioritize.
+ Ability to travel 50-75% of the time.
+ Bachelor's and/or master's degree in business, finance, technology or related fields.
For positions in New York City, we offer a base pay of $154,770 - $255,430, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here ( to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here ( to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site ( .
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
Banking Operations, Customer Service Representatives
Posted 6 days ago
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Job Description
Banking Operations, Customer Service Representative Major Duties: The Customer Service Representative (CSR) is accountable to provide clients in-depth information regarding online enrollment features, maintenance and technical issues related to the b Customer Service Representative, Operations, Customer Service, Banking, Representative, Operation, Retail
Customer Service
Posted 7 days ago
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Job Description
We are seeking a dedicated and friendly Customer Service Representative to join our team at Climate Control Systems of Greenwood INC. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and professional manner.
Responsibilities:- Answer incoming customer inquiries via phone, email, and in-person
- Assist customers with product information, pricing, and orders
- Resolve customer complaints and issues in a timely and efficient manner
- Process returns, exchanges, and refunds according to company policies
- Maintain accurate customer records and documentation
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office and CRM software
If you are a customer-focused individual with a passion for helping others, we would love to hear from you. Apply now to join our team at Climate Control Systems of Greenwood INC!
Company Details
Customer Service
Posted 7 days ago
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Job Description
We are seeking a dedicated Customer Service Representative to join our team at B&M Cleanup Services. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. If you are a friendly and outgoing individual with excellent communication skills, we want to hear from you!
Responsibilities:- Respond to customer inquiries via phone, email, and in person
- Resolve customer complaints in a professional and timely manner
- Process orders and provide product information
- Maintain accurate records of customer interactions
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks
- Strong attention to detail
- Proficiency in Microsoft Office
- Ability to work independently and as part of a team
If you are passionate about providing top-notch customer service and are looking for a rewarding career opportunity, apply now to join the B&M Cleanup Services team!
Company Details
Customer Service
Posted 14 days ago
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Job Description
Position Overview
We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
- Provide information regarding company services, project updates, and general support inquiries.
- Assist clients and vendors in navigating company processes, documentation, and service requests.
- Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
- Track, log, and follow up on customer requests in line with company service standards.
- Escalate complex issues to appropriate departments while maintaining ownership of resolution.
- Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
- Ensure compliance with company policies, procedures, and safety standards in all communications.
- Identify opportunities to improve customer experience and contribute feedback to management.
Qualifications
- High school diploma or equivalent required; Bachelor’s degree preferred.
- 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
- Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
- Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
- Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
- Excellent problem-solving and organizational skills.
- A professional, client-focused attitude with the ability to handle sensitive information discreetly.
What We Offer
- Competitive compensation and benefits package.
- Remote work flexibility with opportunities for professional growth.
- Training and development programs to enhance skills and career advancement.
- The opportunity to be part of a global leader in engineering and construction projects.
TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Details
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Customer Service
Posted 20 days ago
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Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and ensuring a positive experience for our clients. This role requires effective communication skills, a strong ability to handle inquiries, and a commitment to resolving customer issues efficiently.
Duties
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate information regarding products and services to enhance customer satisfaction.
- Process and manage customer accounts with attention to detail.
- Maintain records of customer interactions and transactions through data entry.
- Collaborate with team members to improve service delivery and client experience.
- Utilize Microsoft Office applications for documentation and reporting purposes.
- Demonstrate strong phone etiquette while engaging with customers.
Skills
- Proficiency in English; multilingual or bilingual skills are highly desirable.
- 2-3 years of recent Call Center experience is required !
- Strong communication skills with the ability to convey information clearly and effectively.
- Own internet is required.
- Must be flexible to work 1st or 2nd shift, with one Saturday out of a month.
- Excellent typing skills (35 wpm) with attention to detail for accurate data entry.
- Strong analytical skills to assess customer needs and provide appropriate solutions.
- Proficient computer skills, including knowledge of Microsoft Office Suite. We invite motivated individuals who are passionate about delivering excellent customer service to apply for this exciting opportunity.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Work from home
Work Location: Remote
Company Details
Customer Service
Posted 21 days ago
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Job Description
Customer Service Representative Job Description
A Customer Service Representative interacts with customers to provide information, resolve issues, and promote products or services. They are the primary point of contact for customers, addressing inquiries, complaints, and feedback.
Primary Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide accurate information about products or services
- Process customer transactions and manage accounts
- Identify and escalate complex issues to senior staff or specialized teams
Essential Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Proficiency in customer relationship management (CRM) software and other technology tools
- Strong attention to detail and organizational skills
Roles & Responsibilities:
- Handle customer complaints and provide solutions
- Build sustainable relationships with customers through open and interactive communication
- Meet sales targets and call handling quotas
- Keep records of customer interactions and maintain accurate documentation
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
Education Requirements:
- High school diploma or equivalent required
- Associate's or bachelor's degree in business, communications, or related field preferred
- 1-2 years of experience in customer service or related field
Day-to-Day Duties:
- Respond to customer inquiries and resolve issues
- Provide product or service information to customers
- Process customer transactions and manage accounts
- Identify opportunities to upsell or cross-sell products or services
- Maintain knowledge of products or services and stay up-to-date on industry trends
The job description provides a clear overview of the Customer Service Representative role, highlighting key responsibilities, essential skills, and education requirements.
Company Details
Customer service
Posted 24 days ago
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Job Description
We are seeking a friendly, solution-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing a positive experience with our brand. The ideal candidate is empathetic, patient, and committed to customer satisfaction.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
- Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering appropriate solutions
- Maintain detailed and accurate customer records using CRM tools or ticketing systems
- Escalate unresolved issues to the appropriate internal teams when necessary
- Provide information about products, services, policies, and promotions
- Follow up with customers to ensure their issues are resolved
- Meet individual and team performance metrics (e.g., response time, resolution time, satisfaction score)
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- High school diploma or equivalent (Associate or Bachelor's degree a plus)
- Proven experience in a customer service role (retail, call center, or online)
- Excellent verbal and written communication skills
- Strong problem-solving and multitasking abilities
- Proficiency with customer service software, CRM platforms, or help desk systems (e.g., Zendesk, Freshdesk, Salesforce)
- Ability to stay calm under pressure and handle challenging situations