222 Regions Financial Corporation jobs in Birmingham

Job Description

Job Description

Swift 7 Consultants is seeking a proactive and detail-oriented Customer Service Officer to join our team in Madison, WI. The successful candidate will be the front line of our client relationships, responsible for delivering exceptional service and support. You will play a vital role in ensuring client satisfaction and maintaining our reputation for excellence.

Responsibilities

• Serve as the main point of contact for client inquiries, providing timely and professional assistance via phone, email, and live chat.

• Resolve customer issues and complaints efficiently and effectively, escalating complex problems to the appropriate team members when necessary.

• Maintain accurate and detailed records of all client interactions and transactions in our database.

• Collaborate with various internal departments to ensure seamless service delivery and client satisfaction.

• Educate clients on our products and services to help them make the most of their partnership with us.

Qualifications:
Qualifications

Qualifications

• Bachelor's degree in Business, Communications, or a related field.

• Proven experience in a customer service or client-facing role.

• Strong verbal and written communication skills.

• Excellent problem-solving abilities and a calm, professional demeanor.

• High level of empathy and a genuine desire to assist others.

• Proficient in using CRM software and other customer support tools.

Additional Information

Benefits

• Competitive salary with opportunities for performance-based bonuses.

• Professional growth opportunities through continuous training and career development programs.

• A supportive and collaborative work environment that values skills development and teamwork.

• Job Type: Full-time, Permanent.

Customer Service Representative. Duties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, prov Customer Service, Service, Restaurant, Retail, Customer

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

This role will remain open until filled.

To review benefits, please visit

jobs.walgreens.com/benefits

Employment Type: Full-time

Job Function: Retail

Store: 07791-HOOVER AL

Common Location: 101 DOUG BAKER BLVD,HOOVER,AL, -S

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5