697 Remote Specialist jobs in the United States
Member Support Specialist
Posted today
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Job Description
Key Duties and Responsibilities:
- Answer incoming telephone calls from members and/or caregivers needing assistance with their order, product, billing and/or other account services.
- Guide callers through troubleshooting, navigating the company site or effectively using the products or services.
- Maintain superior knowledge of Medical Guardian products, services and billing practices to ensure that information communicated to the member is accurate and complete.
- Perform account updates as needed and thoroughly document conversations to keep member records complete and current.
- De-escalate situations involving dissatisfied members; research issues and offer solutions to resolve problems.
- Be a company brand ambassador, promoting the value of additional products and services during service calls.
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- This includes selling add-ons to existing members.
- Display positive attitude while communicating with all internal and external members; collaborate with team members to improve the member experience.
- Meet personal/team qualitative and quantitative performance objectives.
- Perform other duties and responsibilities as assigned.
Requirements
Desired Experience:
- 2+ years previous member service call center or member-facing experience desired
Required Skills:
- Associate or bachelor’s degree (preferred); high school diploma required
- Computer proficient with the ability to multi-task
- Professional, enthusiastic and kind with a passion for serving
- Effective active listening skills with ability to probe to ensure appropriate resolution
- Strong communication, organization and time-management skills
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation & Public Holidays)
- Short Term & Long Term Disability
- Retirement Plan (401k)
Company Details
Marketing Specialist
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- Gain a thorough understanding of our products, standards, and differentiators so that strategies can be developed for more-effective communications and brand awareness
- Document procedures, processes, and workflows, and recommend changes for greater efficiencies
- Analyze qualitative and quantitative data, with special focus on psychographics and buying trends, to understand how marketing activity leads to customer sales
- Assist with all internal and external marketing campaigns, producing content for projects and initiatives to enhance lead generation
- Analyze existing marketing collateral with a critical eye and identify opportunities for improvement
- Perform research, analyses, and testing with a variety of tools to gain insights and shape marketing strategy
- Collaborate with team members to optimize automation and lead-nurturing process through email, content, events, and social channels
- Assist in execution of marketing plans to reach audiences through targeted channels
- Create and distribute monthly reports on critical metrics for lead generation, content creation, website traffic, and other KPIs
- Assist marketing manager in the development and execution of campaigns, including content creation, new-product launches, social media, upselling, cross-selling, and sales enablement
- Experience with product launches or integrated marketing campaigns
- Excellent communication and presentation skills
- Working knowledge of market research, surveys, and data analytics
- Proficiency with content management systems
- Experience in planning and leading initiatives
- Bachelor’s degree (or equivalent) in marketing, communications, or related field
- Proficiency with HTML and Adobe Acrobat
Company Details
Accounting - Accounting Specialist
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We are seeking a detail-oriented and highly motivated Accounting Specialist to join our dynamic finance team. In this role, you will play a crucial part in managing and analyzing our financial data, ensuring accuracy and compliance with accounting standards. The ideal candidate will possess a strong foundation in accounting principles and practices, as well as a proactive approach to problem-solving. You will be responsible for maintaining financial records, processing invoices, and preparing financial reports that provide valuable insights into our organization's financial health. As part of your duties, you will also collaborate with internal departments to streamline processes and improve financial efficiency. Attention to detail is essential in this position, as you will be handling sensitive financial information. Additionally, exceptional communication skills are vital, as you will be interacting with various stakeholders. This is an excellent opportunity for someone looking to advance their career in accounting and contribute to the overall success of our organization. If you thrive in a fast-paced environment and are committed to delivering accurate financial information, we encourage you to apply and become an integral part of our finance team.
Responsibilities- Maintain accurate financial records and general ledger entries.
- Process invoices and ensure timely payments to vendors and suppliers.
- Prepare monthly, quarterly, and annual financial reports.
- Assist in budget preparation and variance analysis activities.
- Conduct regular reconciliations of bank accounts and other financial statements.
- Support internal and external audits by providing required documentation.
- Collaborate with other departments to resolve financial discrepancies and improve processes.
- Bachelor's degree in Accounting, Finance, or a related field.
- Proven experience as an Accounting Specialist or similar role.
- Strong understanding of accounting principles and regulations.
- Proficiency in accounting software and Microsoft Excel.
- Excellent attention to detail and accuracy in financial reporting.
- Ability to analyze financial data and identify trends.
- Strong organizational and time management skills.
Company Details
Livechat Specialist
Posted today
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Job Description
We pride ourselves on delivering exceptional customer service. We are currently seeking a dedicated and enthusiastic Customer Service Representative to join our team.
In this role, you will be the first point of contact for our customers, providing assistance and ensuring a positive experience with our products and services.
Main Responsibilities:
Answer customer inquiries about products and services via different communication channels.
Resolve customer complaints promptly and effectively.
Provide support with product use, technical issues, and troubleshooting.
Process orders, cancellations, and returns.
Document customer interactions and maintain detailed records.
Guide customers through using product features.
Requirements:
High school diploma or equivalent; a bachelor’s degree in a related field is a plus.
Previous experience in customer service or a similar role.
Candidates must have excellent communication and interpersonal skills.
Proficiency in using customer service software, CRM systems, and other digital tools.
Here are some key tips to help you succeed in this role:
Stay Informed: Keep yourself updated on the company’s products and services. Thorough knowledge enables you to provide accurate information and troubleshoot issues effectively.
Follow-up: After resolving an issue, check back with the customer to ensure their problem is fully resolved and they’re satisfied. This shows commitment and builds trust.
Be Patient: Maintain patience, especially with frustrated or confused customers. Staying calm and professional helps de-escalate tense situations and improves customer experience.
Company Details
Outreach Specialist
Posted 1 day ago
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Job Description
We are seeking a motivated and skilled Remote Outreach Specialist to join our dynamic team. In this role, you will be responsible for building and maintaining relationships with key stakeholders, partners, and communities. Your primary focus will be to enhance our outreach efforts, generate leads, and promote our initiatives through strategic communication and engagement tactics.
Key Responsibilities:
- Develop and implement outreach strategies to engage target audiences and promote our programs or services.
- Conduct research to identify potential partners, influencers, and community organizations for collaboration.
- Create compelling outreach materials, including emails, presentations, and social media content.
- Manage and execute outreach campaigns effectively, tracking progress and analyzing results to optimize future efforts.
- Foster and maintain relationships with existing partners and stakeholders through regular communication and follow-ups.
- Organize and participate in virtual events, webinars, and meetings to promote our initiatives and gather feedback.
- Collaborate with internal teams to ensure alignment on messaging and outreach goals.
- Monitor industry trends, best practices, and competitor activities to inform outreach strategies.
Qualifications:
- Proven experience in outreach, communications, or relationship management, preferably in a remote setting.
- Excellent written and verbal communication skills, with the ability to tailor messages for different audiences.
- Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Proficiency in using outreach and CRM tools, social media platforms, and Microsoft Office Suite.
- Self-motivated with the ability to work independently and collaboratively in a remote team environment.
- Familiarity with analytics and reporting tools to assess outreach effectiveness is a plus.
What We Offer:
- Competitive salary and benefits package.
- Flexible work hours and the opportunity to work from anywhere.
- A supportive and inclusive company culture that values diversity and personal growth.
- Opportunities for professional development and career advancement.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Details
Technical Specialist
Posted 1 day ago
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Job Description
Are you passionate about technology and problem-solving? Do you have a knack for providing exceptional customer service? If so, SIEMENS is looking for a Technical Support Specialist to join our Automotive team. In this role, you will be responsible for providing technical assistance to customers and internal teams, ensuring smooth operations and customer satisfaction.
Responsibilities:- Provide technical support to customers via phone, email, and chat
- Troubleshoot and resolve technical issues related to automotive products
- Collaborate with cross-functional teams to escalate and resolve complex technical problems
- Document and track customer issues and resolutions in the CRM system
- Conduct product training for customers and internal staff
- Bachelor's degree in Computer Science, Engineering, or related field
- 2+ years of experience in technical support or a related field
- Strong knowledge of automotive technology and systems
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
If you are looking for a challenging and rewarding opportunity in the Automotive industry, apply now to join the SIEMENS team as a Technical Support Specialist!
Company Details
Marketing Specialist
Posted 7 days ago
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Job Description
We are seeking a creative and results-driven Marketing Specialist to develop, implement, and optimize marketing strategies that drive brand awareness, engagement, and growth. The ideal candidate will work closely with the marketing team to execute campaigns across digital and traditional channels.
Key Responsibilities:
• Develop, implement, and monitor marketing campaigns across various platforms (social media, email, web, and print).
• Conduct market research to identify trends, customer needs, and competitive activity.
• Create engaging content for social media, blogs, newsletters, and other marketing channels.
• Collaborate with design, sales, and product teams to produce promotional materials and campaigns.
• Track and analyze campaign performance metrics to measure effectiveness and ROI.
• Optimize digital marketing efforts, including SEO, SEM, and social media advertising.
• Assist in organizing events, product launches, and promotional activities.
• Maintain consistent brand messaging across all marketing channels.
• Prepare reports on marketing activities and suggest improvements.
• Stay updated with marketing trends, tools, and best practices.
Requirements:
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience as a Marketing Specialist or similar role.
• Strong knowledge of digital marketing tools and social media platforms.
• Excellent communication, writing, and content creation skills.
• Analytical skills to track campaign performance and interpret data.
• Ability to manage multiple projects and meet deadlines.
• Creative mindset with attention to detail.
Preferred Skills:
• Experience with SEO, SEM, email marketing, and content marketing.
• Familiarity with marketing automation tools and CRM systems.
• Graphic design or video editing skills are a plus.
• Ability to work independently and collaboratively in a team environment.
Company Details
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Safety Specialist
Posted 27 days ago
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Safety Manager Job Requirements
Job Responsibilities:
- Develop and implement workplace safety policies and procedures
- Conduct risk assessments and identify potential hazards
- Develop and deliver safety training programs for employees
- Investigate workplace incidents and accidents, identifying root causes and implementing corrective actions
- Ensure compliance with relevant safety regulations and standards
- Conduct regular safety audits and inspections
- Collaborate with other departments to ensure safety is integrated into all aspects of operations
- Monitor and report on safety performance metrics
- Develop and manage safety budgets and resources
Essential Skills:
- Safety Knowledge: Strong understanding of occupational health and safety regulations, standards, and best practices
- Risk Management: Ability to identify and assess potential hazards and develop effective controls
- Communication Skills: Excellent verbal and written communication skills to interact with employees, management, and regulatory bodies
- Training and Development: Ability to develop and deliver effective safety training programs
- Analytical Skills: Strong analytical skills to investigate incidents and identify root causes
- Problem-Solving Skills: Ability to develop and implement effective solutions to safety issues
Work Experience:
- Prior experience in a safety management role or related field (3-5 years)
- Experience working in a manufacturing, construction, or high-risk industry
- Familiarity with safety management systems and software
Education Requirements:
- Minimum: Bachelor's degree in Occupational Health and Safety, Environmental Health, or a related field
- Preferred: Master's degree or certification in Occupational Health and Safety, such as Certified Safety Professional (CSP) or Certified Industrial Hygienist (CIH)
- Certifications: OSHA certifications, NEBOSH certifications, or other relevant safety certifications can be beneficial
Company Details
Human Resources Specialist
Posted today
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Job Description
- Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
- Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
- Improves client references by writing and maintaining documentation.
- Participates in development of client training programs by identifying learning issues and recommending instructional language.
- Accommodates client disabilities by recommending devices and techniques.
- Avoids legal challenges by monitoring compliance with service agreements.
- Improves system performance by identifying problems and recommending changes.
- Updates job knowledge by participating in educational opportunities and maintaining personal networks.
- Accomplishes information systems and organization mission by completing related results as needed.
[Work Hours & Benefits] Make sure to include information about your working hours and benefits in this location. The most effective job descriptions create interest and encourage candidates to keep reading by describing the expected working conditions or requirements such as flexible schedules, weekend work, and overtime opportunities. Also, be sure to highlight any special benefits that you offer such as work from home options, extra PTO, or fitness/gym reimbursements.
Help Desk Qualifications / Skills:
- Problem solving
- LAN knowledge
- Verbal communication
- Operating systems
- Phone skills
- Customer service
- Quality focus
- PC proficiency
System administration
Company Details
Data Entry Specialist
Posted 1 day ago
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Job Description
We are currently seeking a meticulous and detail-oriented individual to join our team as a Data Entry Specialist. The primary responsibility of this role is to accurately input and update data in our systems and databases. The ideal candidate will have strong attention to detail, excellent typing skills, and the ability to work efficiently with minimal supervision.
Key Responsibilities:
- Data Entry: Input, update, and verify data in electronic databases and spreadsheets with a high degree of accuracy.
- Quality Assurance: Review data for errors or discrepancies and correct any inaccuracies.
- Documentation: Maintain organized and up-to-date records of data entry activities and files.
- Data Verification: Cross-reference data with source documents to ensure accuracy and completeness.
- Task Prioritization: Manage workload and prioritize tasks to meet deadlines and maintain productivity.
- Confidentiality: Handle sensitive information with discretion and maintain a high level of confidentiality.
Requirements :
- Attention to Detail: Strong attention to detail to ensure accurate data entry and error detection.
- Typing Speed: Excellent typing speed and accuracy.
- Organization Skills: Good organizational skills to manage large volumes of data and prioritize tasks effectively.
- Tech Proficiency: Proficient in using computer software and data entry tools.
- Time Management: Ability to work efficiently and meet deadlines in a fast-paced environment.
Benefits :
- Flexible schedule
- Paid time off
- Work from home
- 2 weeks paid time off per year
- Paid holidays
- Health, dental, vision, and life insurance
- Retirement plan with employer match