20 Report Writing jobs in the United States

Business Analyst (Technical Writing & Azure Data Focus)
Job Description

We are seeking a skilled Business Analyst with expertise in technical writing and documentation, combined with a strong understanding of data analysis and Azure tools. This role will bridge the gap between complex data processes and clear, user-friendly documentation, ensuring that our data-driven insights are effectively communicated across the organization.

Responsibilities

• Gather and document business requirements for software development projects

• Create detailed technical documentation, including user manuals, process guides, and system specifications

• Collaborate with developers, project managers, and stakeholders to ensure accurate representation of business needs in technical solutions

• Develop and maintain process flow diagrams, use cases, and other visual aids to support documentation

• Create comprehensive technical documentation for data processes, Azure-based solutions, and analytical workflows

• Develop user manuals, system guides, and process documentation for data platforms and Azure services (e.g., Azure Synapse Analytics, Azure Data Factory, Power BI)

• Translate complex data concepts and Azure architectures into clear, concise written materials for both technical and non-technical audiences

• Collaborate with data engineers and analysts to understand and document data models, ETL processes, and data pipelines

• Design and maintain documentation templates and standards for consistency across all data-related documentation

• Write and maintain API documentation for data services and integrations

• Develop training materials and conduct workshops on data tools and Azure services for end-users

• Participate in data analysis projects, providing documentation support throughout the project lifecycle

• Use Azure DevOps (ADO) for documentation version control and project management

• Ensure all documentation adheres to company standards and best practices in technical writing

Qualifications

• Bachelor's degree in Technical Writing, Communication, Computer Science, or related field

• 3+ years of experience in technical writing, preferably in a data-driven or cloud computing environment

• Strong understanding of data concepts and Azure data services

• Excellent writing skills with the ability to explain complex technical concepts clearly

• Proficiency in documentation tools (e.g., Azure DevOps, MadCap Flare, Microsoft Office Suite)

• Familiarity with Azure services, particularly Azure Synapse Analytics, Azure Data Factory, and Power BI

• Experience with SQL and basic data querying

• Knowledge of data visualization principles and best practices

• Strong attention to detail and commitment to producing high-quality documentation

• Ability to work effectively with cross-functional teams

Preferred Qualifications

• Certifications in Technical Writing or Azure technologies

• Experience with API documentation and Swagger/OpenAPI

• Knowledge of markup languages (e.g., Markdown, reStructuredText)

• Familiarity with version control systems (e.g., Git)

• Understanding of agile methodologies and their application in documentation processes

• Basic programming knowledge (e.g., Python, R) for understanding code snippets

• Experience with data governance and compliance documentation

**Job Summary:**
We are currently looking for Technical Writing interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength.
In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.
The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat.
**Job Responsibilities:**
+ Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases.
+ Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience.
+ Effectively manage documentation projects and deliver customer-focused documentation
+ Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
+ Network with other talented interns in an inclusive workplace where you can be yourself and thrive
**Required Skills:**
+ Excellent written and verbal communication skills in English
+ Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes
+ Ability to effectively establish and maintain communication with subject matter experts and other project team members.
+ Passion, curiosity, and desire to create new things and examine how things work internally
+ Willingness to learn and proactivity work as a part of a wider team
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Technical Writing Advisor
**What does a Technical Writing Advisor do?**
As a Technical Writing Advisor at Fiserv, you will help us transform our content strategy and documentation practices for the AI era. You will focus on re-architecting our information to be more easily consumable by AI-powered services and chatbots, ensuring both customers and internal teams can access accurate, relevant, and context-driven knowledge. You will have a blend of technical writing expertise, content strategy, and information architecture skills. You will act as a trusted advisor to our technical writing and knowledge management teams, helping us modernize how we design, create, and deliver information.
**What you will do:**
+ Re-architect existing documentation and assess content structures to identify opportunities for AI optimization (e.g., modular, structured, metadata-rich content).
+ Partner with knowledge management, technical writing, and AI implementation teams to align documentation with chatbot and AI-service requirements.
+ Conduct hands-on audits of content and recommend improvements for structure, tagging, and consistency.
+ Provide guidance on taxonomy and ontology development to enhance searchability, context, and accuracy of AI responses.
**What you will need to have:**
+ Bachelor's degree or combined equivalent of education, work or military experience.
+ 7+ years of technical writing, content strategy, or information architecture experience.
+ Experience with structured content design (DITA, topic-based authoring, or similar approaches).
+ Familiarity with how AI and chatbots interact with structured knowledge.
**What would be great to have:**
+ Experience with conversational design or chatbot content frameworks.
+ Knowledge of content management systems (CMS) and component content management systems (CCMS).
+ Background in knowledge management or enterprise documentation strategy.
+ Experience with taxonomy, ontology, or controlled vocabularies.
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing range of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-kc1
**Salary Range**
$73,500.00 - $117,600.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Technical Writing Advisor
**What does a Technical Writing Advisor do?**
As a Technical Writing Advisor at Fiserv, you will help us transform our content strategy and documentation practices for the AI era. You will focus on re-architecting our information to be more easily consumable by AI-powered services and chatbots, ensuring both customers and internal teams can access accurate, relevant, and context-driven knowledge. You will have a blend of technical writing expertise, content strategy, and information architecture skills. You will act as a trusted advisor to our technical writing and knowledge management teams, helping us modernize how we design, create, and deliver information.
**What you will do:**
+ Re-architect existing documentation and assess content structures to identify opportunities for AI optimization (e.g., modular, structured, metadata-rich content).
+ Partner with knowledge management, technical writing, and AI implementation teams to align documentation with chatbot and AI-service requirements.
+ Conduct hands-on audits of content and recommend improvements for structure, tagging, and consistency.
+ Provide guidance on taxonomy and ontology development to enhance searchability, context, and accuracy of AI responses.
**What you will need to have:**
+ Bachelor's degree or combined equivalent of education, work or military experience.
+ 7+ years of technical writing, content strategy, or information architecture experience.
+ Experience with structured content design (DITA, topic-based authoring, or similar approaches).
+ Familiarity with how AI and chatbots interact with structured knowledge.
**What would be great to have:**
+ Experience with conversational design or chatbot content frameworks.
+ Knowledge of content management systems (CMS) and component content management systems (CCMS).
+ Background in knowledge management or enterprise documentation strategy.
+ Experience with taxonomy, ontology, or controlled vocabularies.
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing range of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-kc1
**Salary Range**
$73,500.00 - $117,600.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

**Job Summary:**
We are currently looking for Technical Writing interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength.
In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.
The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat.
**Job Responsibilities:**
+ Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases.
+ Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience.
+ Effectively manage documentation projects and deliver customer-focused documentation
+ Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
+ Network with other talented interns in an inclusive workplace where you can be yourself and thrive
**Required Skills:**
+ Excellent written and verbal communication skills in English
+ Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes
+ Ability to effectively establish and maintain communication with subject matter experts and other project team members.
+ Passion, curiosity, and desire to create new things and examine how things work internally
+ Willingness to learn and proactivity work as a part of a wider team
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
**Role is located in Fort Washington, MD OR Warrenton, VA**
**Job Description:**
Accenture Federal Services is seeking a Technical Writing Representative. In this role you will prepare technical documents in support of IT-related projects. Develops and refines material for publication and makes recommendations; reviews and edits prepared materials. Requires the ability to write consistent and clear documentation, with the goal of explaining complex information simply and accurately. Experience interacting with technical personnel and using a variety of source material to produce documents. Knowledge of the design and production of technical documentation, and proficiency in word processing and desktop publishing required.
**Responsibilities include:**
+ Develop, organize and write system descriptions, user guides and SOPs, and assist in content creation
+ Work closely with software developers and systems engineers to gather and interpret technical information
+ Establish, organize and maintain library of documentation
+ Coordinate sprints, retrospective meetings and daily stand-ups
+ Work with development teams and product owners to handle backlogs and new requests
**Here's what you need:**
+ BA/BS degree or higher
+ 3 years of experience in creating technical documents
+ Experience with advising leadership and other stakeholders on strategy, policy, and programming
**Bonus points if you have:**
+ IAT Level II certification
+ Excellent written skills in English
**Security Clearance:**
+ An active TS/SCI federal security clearance is required
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of **California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia** . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. ( We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia is:
$70,800-$105,100 USD
**_What We Believe_**
_As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on._
**_Equal Employment Opportunity Statement_**
_We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. ( Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women._
**_Requesting An Accommodation_**
_Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired._
_If you_ **_ _** _are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter._
**_Other Employment Statements_**
_Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States._
_Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration._
_Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process._
_The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information._
_California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here ( for additional important information._

About NetApp NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people. If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond. Job Summary The Enterprise Storage group builds, launches, and manages the lifecycle of NetApp products which drives the world’s most demanding IT environments in the datacenter and in the cloud. In this role, as a product TME (Technical Marketing Engineer) you will collaborate with field technical teams, product management, engineering, product marketing, and other essential partners. Your primary focus will be on delivering product collateral, testing and documenting solutions with NetApp technologies and key ecosystem partners, conducting field training/enablement sessions and guiding implementation of NetApp solutions in customer environments. The successful candidate will have a passion for building, testing and documenting innovative IT solutions to drive successful outcomes for customers. A strong technical background in enterprise IT combined with the ability to explain and present technical content to sales teams and customers is essential. To succeed in this role, you must be a self-starter and self-learner, possess strong problem-solving skills, and embrace challenges. Job Responsibilities Development of whitepapers, blogs, video, technical training decks and topic-based presentations to complement core NetApp products and integrations with third-party solutions. Conducting periodic sales/partner training/workshops and information delivery sessions. Deploying, configuring and testing lab environments with end-to-end solutions including NetApp products and 3rd party technologies such as databases, filesystems and data protection solutions. Developing software for deployment automation, packaging, and monitoring visibility. Support product launch activities and assisting with trade shows, conferences, and technical sales or channel partner training activities. Responding to customer or field inquiries, assisting with Technical RFPs, and working with a cross-functional team of PMs, SEs, Engineers as required. Influencing product roadmap and development priorities with “outside-in” field and customer perspectives. Education Extensive Experience in Enterprise IT: Minimum of 10 years of experience with 5 years preffered in enterprise software and IT infrastructure or technical marketing, with a strong background in enterprise storage and IT applications. Technical Expertise: Proficiency in database, high-performance computing, data protection, and AI solutions, with a track record of completing complex technical projects. Content Creation and Communication: Ability to create and share content like videos, presentations, blogs, and technical documents, with strong verbal and written communication skills tailored to various audiences. Leadership and Teamwork: Demonstrated ability to lead, influence, and collaborate within a team and cross-functionally within the organization and technical community. Presentation Skills: Excellent presentation skills for diverse audiences, including C-level executives, technical deep dives, value selling, and enablement. Educational Background: Bachelor’s or advanced degree in electrical engineering, computer science, or a related field, or equivalent experience, with experience in public speaking and authoring technical white papers. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future. If you want to help us build knowledge and solve big problems, let's talk.

As a Sr Tech Writing Supervisor here at Honeywell, you will lead and manage a team of technical writers to create clear, concise, and accurate technical documentation. You will develop and implement standards, processes, and best practices to ensure consistency and quality across all documentation. Your expertise in technical writing principles and style guides will be essential in maintaining a high level of professionalism and adherence to industry standards.
In this role as the Sr. Technical Writing Supervisor, you will lead a team of experienced content developers and manage the development and maintenance of technical documentation for solutions across the Fire and Life Safety line of business. You will work in a global environment and collaborate with the content development leadership team, product owners, offering managers, engineers, developers, UI designers, operations and other stakeholders to deliver documentation. The documentation of the solutions includes software and hardware and should be designed for installers and end-users. You have a passion to lead and develop technical writers and content developers to create best in class content. You have the natural ability to evaluate and analyze complex information and then clearly explain them to others in simple terms. Ideally, you have experience in a highly technical field, experience working in a SAFe Agile environment and have led a team of internal and external resources to deliver high quality documentation on target to project timelines.
**KEY RESPONSIBILITIES**
+ Lead an experienced group of content developers, taking responsibility for their skills and career development
+ Responsible for the development of comprehensive documentation that meets organizational standards
+ Manage complex documentation projects, coordinating with global functional teams, and using SAFe Agile and Kanban methodologies to deliver on scope and on time
+ Develop and manage resource plans and budgets for document creation, maintenance and localization
+ Manage documentation reviews (internally and externally with regulatory bodies) and perform technical editing where required
+ Establish and maintain standard indexed repositories for storing and versioning of source content, published content, and translation memories
+ Apply modern technical writing techniques and tools to deliver an excellent customer experience
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here ( application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. **Job Posting Date: October 8, 2025**
**YOU MUST HAVE**
+ Degree in Technical Communication or a relevant technical field
+ 2+ years of experience managing content developers
+ 3+ years of experience in a technical documentation or technical editing/reviewing role
+ 3+ years of experience negotiating and working with external technical writing resources or a global writing team
+ High level of fluency in English - written and oral
**WE VALUE**
+ Bachelor's degree in Technical Communication, English, or a related field
+ Proven ability to manage multiple projects simultaneously
+ Experience with modern development processes and tools, such as SAFe Agile and Jira
+ Experience using Madcap Flare, Adobe Framemaker, or other XML tools to create documentation
**ABOUT HONEYWELL**
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here ( BUSINESS UNIT**
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
_Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :_ click here ( helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.