2,380 Research Manager jobs in the United States

Overview

Job Description - Laboratory Research Manager )

Laboratory Research Manager -

Job Number:

Organization: Dept of Pediatrics

Job Location: Onsite

Schedule: Full-time

Work Type: Onsite

Salary Range: Targeted salary of $72,500 annually, based upon experience

Benefits Provided: Yes

Required Attachments: None

Job Description

Responsible for management of a basic science research laboratory. Develops and implements strategic goals to meet the department's needs which may include development and management of projects related to the department's clinical, teaching, and research mission.

Responsibilities

• Oversees the development and implementation of laboratory operational policies and procedures for the department's basic science researchers.
• Ensures department has the infrastructure and resources required to perform its role effectively and efficiently.
• Establishes and maintains an inventory control system for supplies and equipment and ensures that work orders for lab maintenance are placed in a timely and efficient manner.
• Oversees the development and implementation of strategic goals for growth of the basic science research labs.
• Manages a variety of projects to ensure financial, quality, service, and operational goals are achieved.
• Develops methodologies and procedures for biomedical application, analyzes data, and may present findings to the scientific audience and general public.
• May plan, develop, and manage projects in support of departmental clinical and research missions producing greater integration and effectiveness of activities.
• Confers with other researchers and medical staff to plan or review projects or provide expertise to improve data acquisition and analysis.
• Develops schedules and timelines for the project.
• Oversees the development and implementation of standardized operating procedures.
• Serves a key role in the facilitation between operating laboratories, researchers, and principal investigators to continuously enhance and develop cross-functional research interactions and opportunities.
• May work as a senior level expert in a laboratory.
• Assists with planning, developing, and managing projects in support of departmental clinical and research missions producing greater integrations and effectiveness of activities.
• Responsible for build-outs including program analysis and sources of potential sponsored funding.
• May assist with planning and construction of new laboratory facilities as well as associated project reporting.
• Plans, develops, and maintains training programs for Lab Technicians and Researchers working in the research laboratory.
• Ensures all employees work in a safe environment.
• Provides to management a summary of progress, risk of all projects, results, and queries related to laboratory performance.
• May teach classes or seminars.
• Performs related duties as needed to successfully fulfill the function of the position.

Qualifications

Required Education: Master's Degree in a Biological Science, Chemistry, or Physical Science or related field, AND:

• 60 months experience working in a basic science research facility/laboratory, which 24 months experience as a senior-level supervisor and/or leadership role in a research laboratory

Equivalency/Substitution: Will accept a Bachelor's Degree in a Biological Science, Chemistry or Physical Science and 24 months related experience in lieu of the Master's Degree for a total of 84 months experience.

Skills:

• Advanced knowledge of laboratory safety and Federal, State, and University guidelines
• Ability to train and supervise
• Ability to communicate verbally and in writing
• Proficient with a computer and applicable software
• Ability to analyze scientific data and publish in scientific journals

Working Conditions

• Physical:
  • Sitting for prolonged periods
  • Reaching, bending, walking, and standing
  • Speaking and listening. Manual dexterity.
• Environmental:
  • Laboratory Environment
  • Exposure to chemicals, biohazardous materials, and/or blood borne pathogens

Why You Belong at the University of Oklahoma

The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement

The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

Hiring contingent upon a Background Check? Yes

Special Indications: None

Job Posting

Job Posting: Sep 3, 2025

Required Attachments

Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process.

Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!

#J-18808-Ljbffr

Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Microsoft Copilot Studio is at the forefront of AI-powered business transformation that empowers users to build, customize, and deploy AI agents across enterprise environments. It enables the creation of conversational and autonomous agents that can perform tasks, answer questions, and automate workflows using natural language and generative AI. The Copilot Studio research and design team is a multidisciplinary group of researchers, designers, and content strategists who work closely with product, engineering, and business partners to deliver world-class conversational AI and agent experiences. The team is known for its collaborative culture, commitment to human-centered design, and passion for solving complex enterprise challenges at scale.
As a **Principal Research Manager** , you will play a pivotal role in shaping the future of Microsoft Copilot Studio. You will lead research strategy and execution, drive innovation in AI UX, and ensure that our products deliver measurable impact for users and the business. Success in this role requires a strong bias for action-translating insights into decisions quickly, proactively removing blockers, and accelerating progress toward ambitious goals. You will also be responsible for building and managing a high-performing research team, fostering a culture of inclusion, growth, and excellence where urgency and ownership are core values.
About the Role:
You will:
+ Set Vision and Strategy: Define and communicate a compelling vision for research that aligns with Copilot Studio's mission and Microsoft's broader goals. Translate strategy into actionable plans for your team.
+ Lead by Example: Model Microsoft's values and leadership principles, demonstrating integrity, empathy, and a growth mindset in all interactions.
+ Develop Talent: Attract, hire, and retain top research talent. Provide regular feedback, coaching, and career development opportunities. Invest in the growth of each team member.
+ Drive Accountability and Results: Set clear goals and expectations, hold the team accountable for high performance, and celebrate achievements.
+ Navigate Ambiguity and Change: Lead the team through complex, ambiguous, and rapidly evolving situations. Create clarity, generate energy, and deliver results even in uncertain environments.
+ Champion Collaboration: Facilitate effective cross-disciplinary collaboration with design, engineering, and product partners, also working across the broader Microsoft product ecosystem to drive collective goals.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 
**Responsibilities**
+ Research Leadership: Define and drive short- and long-term research strategies that inform product direction, identify new opportunities, and deliver value to customers at speed. Champion research perspectives and advocate for the role of research in shaping product outcomes.
+ People Management & Leadership: Build, lead, and inspire a diverse team of researchers. Foster an inclusive environment where everyone can do their best work. Provide regular feedback, coaching, and career development. Model empathy, humility, and management excellence. Set clear goals and expectations and hold the team accountable for results. Address performance issues promptly and constructively.
+ Cross-Disciplinary Collaboration: Partner with design, engineering, and product teams to embed research-driven insights into product development. Facilitate collaboration across disciplines and geographies.
+ AI UX Innovation: Lead high-priority AI UX research programs, developing frameworks and methodologies for evaluating AI systems, including LLM output, usability, fairness, and sociotechnical impact.
+ Community & Culture: Amplify research learnings within Copilot Studio, across Microsoft, and externally through presentations, publications, and workshops. Foster a culture of inclusion, curiosity, and continuous learning.
+ Embody our culture (  and values ( Qualifications:**
+ Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years user experience research experience and/or product development experience or related experience in research
+ OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years user experience research experience and/or product development experience or related experience in research
+ OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years user experience research and/or product development experience or related experience in research
+ OR equivalent experience.
+ 3+ years people management experience.
**Other Requirements** **:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
+ **Microsoft Cloud Background Check** : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred Qualifications** :
+ 8+ years of people management experience, including hiring, coaching, and developing researchers.
+ Experience in business applications and enterprise product research.
+ Experience leading horizontal initiatives and scaling research impact across multiple teams.
+ Skilled in foresight methods (e.g., STEEP, trends analysis, scenario planning), futures studies, or strategic design.
+ Skilled in model evaluations with a focus on end user experience and success.
+ Passion for learning new technologies and understanding diverse user needs.
+ Demonstrated impact in delivering research that has influenced product direction and improved user experiences at scale.
+ Experience with foundational and evaluative research methods, including large-scale studies, usability testing, and statistical analysis (R, Python, SQL).
+ Deep understanding of trends in generative AI, AI/ML systems, and responsible AI principles.
Research Sciences M5 - The typical base pay range for this role across the U.S. is USD $139,900 - $74,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 188,000 - 304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until October 7, 2025.
#BIC #AI #UserResearch #Copilot
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**Job Description**
AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader, driving AutoZone's strategic and tactical UX Research roadmap to support design and product teams across the enterprise.
**Responsibilities**
+ Oversee the triangulation of UX Research findings with analytics and marketing data to make data-driven design and product recommendations across the enterprise for retail, commercial, and store systems teams
+ Prioritize the research roadmap in support of omnichannel experience strategies
+ Guide the UX Research team to deliver a mix of strategic and tactical insights, in support AutoZone's customer and employee-facing digital products
+ Contribute to strategic and executional research projects, including independent research contributions
+ Provide insights that lead AutoZone's design, product, and engineering to successfully deliver features and improvements that drive conversion, revenue, and retention
+ Manage the hiring and training of internal UX Researchers and digital research-adjacent vendors
+ Deliver results that influence the decisions of leadership and enterprise stakeholders
+ Set research protocols, manage processes, documentation, and repositories, and provide guidance to more junior UX professionals.
**Qualifications**
**Education and Experience**
+ Bachelor's Degree required. Graduate degree preferred in psychology, sociology, anthropology, human factors, cognitive science, computer science, human-computer interaction (HCI), related field or four years equivalent experience
+ 7+ conducting end-to-end user research for software or web-based products or equivalent experience
+ Experience managing research teams
+ Experience with eCommerce
+ Experience with tools for usability testing and gathering in-product feedback, such as Qualtrics, Adobe Analytics, dscout and/or UserTesting.
+ Must have experience communicating with product owners, business stakeholders, SEO, and Analytics.
**Functional Competencies**
+ Extensive thought leadership on mixed-methods user experience research methods and strategies.
+ Familiarity with all common quantitative and qualitative research methods including, in-product listening, intercept surveys, usability testing, information architecture testing, click tests, user journey maps, personas, ethnographic studies, field observations, heuristic analysis, user interviews, focus groups, A/B testing, etc.
+ Must be able to successfully manage multiple strategic research initiatives spanning B2C, B2B, and employee end-to-end to identify user experience insights and prioritize opportunities to create an overarching UX Research roadmap.
+ Must be able to independently perform all research related tasks in the research project lifecycle when needed: create research plan, create a testing plan, write a screener, create a survey, recruit, schedule and moderate tests and user interviews, produce both top-line results and research findings results, and effectively present and share results.
+ Must possess excellent interpersonal skills and the ability to connect with both users and stakeholders to build trust and rapport, gather quality insights, and deliver timely, actionable insights.
+ Must possess excellent communication skills and the ability to translate complex findings into concise and actionable recommendations for a variety of stakeholders.
+ Must have excellent time, people, and project management skills
+ Must be highly adaptable and have a continuous learning mindset with a curiosity and desire to expand understanding of users, stakeholders, and research tools.
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
**Job Identification** 7121
**Job Schedule** Full time

Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.