5,093 Research Quality Assurance jobs in the United States
CMSU Research Quality Assurance Coordinator III
14651 Rochester, New York
University of Rochester
Posted 6 days ago
Job Viewed
Job Description
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
**Job Location (Full Address):**
150 Metro Park, Suite C, Rochester, New York, United States of America, 14623
**Opening:**
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
400982 Neuro-Ctr Health & Tech/CMSU
Work Shift:
UR - Day (United States of America)
Range:
UR URG 108 H
Compensation Range:
$24.91 - $34.87
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Responsibilities:**
Possess an advanced understanding of current Good Manufacturing Practices (cGMP) as defined in 21 CFR FDA regulations and apply those to the procurement, handling, inspection, storage and processing of clinical trials supplies within the Clinical Materials Services Unit.
Expected to act with minimal guidance in the areas of review and approval of critical documents; SOP's, Process Orders and CMSS documents. The QA Coordinator III will be responsible for the execution of IQ/OQ/PQ validations of CMSU equipment and temperature mapping/monitoring of CMSU cold room, warehouse, processing rooms, refrigerators and freezers. Additionally, participate more directly in regulatory and client audits as well as represent CMSU at business development functions and engaging with new and existing clients.
Apply their advanced understanding of current Good Manufacturing Practices (cGMP) experiences along with strong critical thinking skills to handle responsibilities of a more complex nature within the Quality Assurance function of Clinical Materials Services Unit (CMSU).
**ESSENTIAL FUNCTIONS**
Incoming Inspection of Materials: Uses statistically based sampling plans to perform quality inspection of attributes for drug products, packaging and labeling components and assembled clinical supplies.
+ Incoming inspection and review of all labeling, drug products and components documentation for conformance to pre-approved specifications
+ Conduct routine sampling, inspection and testing of clinical products and packaging components to pre-approved specifications.
Quality Assurance Review and Verification of Production Operations: Oversees production receiving of incoming materials, warehouse storage and inventory maintenance. With Production personnel, conducts line cleaning/clearance of packaging/labeling operations, provides final shipping inspection of CMSU finished goods and oversees receipt and destruction of rejected and returned material.
+ Conduct line clearance / cleanliness verifications prior to production of finishing /assembly operations.
+ In compliance with internal Standard Operating Procedures, execution of documentation policies and procedures for, production record control including distribution records, and maintenance of filing systems.
+ Inspection of pre-labelled kitted/bottled product and organization, as applicable on pallets to ease of Pull and Ship process.
+ Supports Oversees receiving of incoming materials, warehouse storage and inventory maintenance by:
+ The review and approval of all documentation associated with standard pull and ship operations (PNS) required to ship labeled product to site for use by clinical trial participants. This includes the first QA check only.
Document Management: Must accurately execute and file all documentation generated in routine departmental operations. Must constantly review the necessity and effectiveness of existing forms and recommend appropriate changes, additions and deletions.
Systems Support: Provides routine QA verification of proper model generation of ClinPro LBL label generation system, supports Clinpro by acting as second QA check of the execution of validation scripts, and manages metrology activities; calibration of in-process packaging equipment and environmental monitoring equipment.
+ Provide QA support to software set-up / model verification in the utilization of ClinPro LBL computerized clinical label generation system.
+ Provide input into validation protocols and implement computer system validation of computerized clinical labeling hardware and software.
+ Set-up QA metrology activities and maintain control for calibration/validation/distribution and documentation of all equipment as applicable.
Internal Compliance Review (Internal Audits): Conducts internal audits, retrospectively, of project records, facility management and SOPs to establish the level of compliance to internal policies and procedures, project requirements. Audit findings are reported to the respective functional manager for responses and corrective actions.
+ Conduct internal compliance audits of CMSU operations, in accordance with internal procedures, and report findings to CMSU management. Participate in adoption of Corrective and Preventative Action (CAPA) plans.
+ Participate directly in inspections by regulatory agencies and external auditors.
Technical Writing: Write and update new and existing SOPs as needed. Author validation protocols as necessary for new and existing equipment. (10%)
+ Writing and periodic review of internal Standard Operating Procedures.
+ Writing of validation protocols that support CMSU infrastructure and equipment.
+ Oversee the execution of IQ/OQ/PQ and Production Validation Protocols for packaging equipment.
QA Liaison to External Entities: Participate in problem investigations (product complaints) from external, investigational sites. Work with clients on certain aspects of project related issues. Conduct and document follow-up investigations as needed to resolve quality related issues.
+ Assist in and participate in problem investigations both internally and at investigational sites.
+ Act as the QA liaison to external client inquiries regarding project related issues.
+ Follow-up with clinical trial sites in response to inquiries and resolve problems.
+ Develop agenda and participate in team presentation of CMSU capabilities during meetings/teleconferences with possible new and established clients.
Technical Document Review: As a designee of the Managers position, be responsible for review and approval of SOP's, Process orders and CMSS documents.
+ With oversight from functional manager, conduct review and approvals of Processing Orders and Clinical Material Specification Sheet (CMSS) documents.
Management Responsibilities: Supervise and train other QA coordinators, participate directly in external audits and represent CMSU QA function at external meetings.
+ Conduct training of other QA coordinators that support the QA function within CMSU.
+ Ensure employee training files are accurate and current.
+ Ensure Training Index is accurate and current.
+ With oversight of the QA manager, independently conduct qualification audits of external vendors.
+ Supervision and mentorship of other QA coordinators.
+ Represent the CMSU at industry conference exhibits when needed.
Other duties as assigned
**QUALIFICATIONS:**
+ Associate's degree in appropriate discipline.
+ Bachelor's degree in appropriate discipline is preferred.
+ 3-5 years of specialized work experience, preferably in the pharmaceutical industry and/or clinical trial supply experience.
+ Or equivalent combination of education and experience.
+ Strong working knowledge of GMPs along with computer skills (Word, Excel).
+ Excellent communication skills, including written communication.
+ Strong attention to detail, excellent time management, and organizational skills.
+ Ability to work well in a team environment where all work product is reviewed and approved by the Quality Assurance group before any work product leaves CMSU.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.
**Learn. Discover. Heal. Create.**
Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.
If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals
At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
**Job Location (Full Address):**
150 Metro Park, Suite C, Rochester, New York, United States of America, 14623
**Opening:**
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
400982 Neuro-Ctr Health & Tech/CMSU
Work Shift:
UR - Day (United States of America)
Range:
UR URG 108 H
Compensation Range:
$24.91 - $34.87
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Responsibilities:**
Possess an advanced understanding of current Good Manufacturing Practices (cGMP) as defined in 21 CFR FDA regulations and apply those to the procurement, handling, inspection, storage and processing of clinical trials supplies within the Clinical Materials Services Unit.
Expected to act with minimal guidance in the areas of review and approval of critical documents; SOP's, Process Orders and CMSS documents. The QA Coordinator III will be responsible for the execution of IQ/OQ/PQ validations of CMSU equipment and temperature mapping/monitoring of CMSU cold room, warehouse, processing rooms, refrigerators and freezers. Additionally, participate more directly in regulatory and client audits as well as represent CMSU at business development functions and engaging with new and existing clients.
Apply their advanced understanding of current Good Manufacturing Practices (cGMP) experiences along with strong critical thinking skills to handle responsibilities of a more complex nature within the Quality Assurance function of Clinical Materials Services Unit (CMSU).
**ESSENTIAL FUNCTIONS**
Incoming Inspection of Materials: Uses statistically based sampling plans to perform quality inspection of attributes for drug products, packaging and labeling components and assembled clinical supplies.
+ Incoming inspection and review of all labeling, drug products and components documentation for conformance to pre-approved specifications
+ Conduct routine sampling, inspection and testing of clinical products and packaging components to pre-approved specifications.
Quality Assurance Review and Verification of Production Operations: Oversees production receiving of incoming materials, warehouse storage and inventory maintenance. With Production personnel, conducts line cleaning/clearance of packaging/labeling operations, provides final shipping inspection of CMSU finished goods and oversees receipt and destruction of rejected and returned material.
+ Conduct line clearance / cleanliness verifications prior to production of finishing /assembly operations.
+ In compliance with internal Standard Operating Procedures, execution of documentation policies and procedures for, production record control including distribution records, and maintenance of filing systems.
+ Inspection of pre-labelled kitted/bottled product and organization, as applicable on pallets to ease of Pull and Ship process.
+ Supports Oversees receiving of incoming materials, warehouse storage and inventory maintenance by:
+ The review and approval of all documentation associated with standard pull and ship operations (PNS) required to ship labeled product to site for use by clinical trial participants. This includes the first QA check only.
Document Management: Must accurately execute and file all documentation generated in routine departmental operations. Must constantly review the necessity and effectiveness of existing forms and recommend appropriate changes, additions and deletions.
Systems Support: Provides routine QA verification of proper model generation of ClinPro LBL label generation system, supports Clinpro by acting as second QA check of the execution of validation scripts, and manages metrology activities; calibration of in-process packaging equipment and environmental monitoring equipment.
+ Provide QA support to software set-up / model verification in the utilization of ClinPro LBL computerized clinical label generation system.
+ Provide input into validation protocols and implement computer system validation of computerized clinical labeling hardware and software.
+ Set-up QA metrology activities and maintain control for calibration/validation/distribution and documentation of all equipment as applicable.
Internal Compliance Review (Internal Audits): Conducts internal audits, retrospectively, of project records, facility management and SOPs to establish the level of compliance to internal policies and procedures, project requirements. Audit findings are reported to the respective functional manager for responses and corrective actions.
+ Conduct internal compliance audits of CMSU operations, in accordance with internal procedures, and report findings to CMSU management. Participate in adoption of Corrective and Preventative Action (CAPA) plans.
+ Participate directly in inspections by regulatory agencies and external auditors.
Technical Writing: Write and update new and existing SOPs as needed. Author validation protocols as necessary for new and existing equipment. (10%)
+ Writing and periodic review of internal Standard Operating Procedures.
+ Writing of validation protocols that support CMSU infrastructure and equipment.
+ Oversee the execution of IQ/OQ/PQ and Production Validation Protocols for packaging equipment.
QA Liaison to External Entities: Participate in problem investigations (product complaints) from external, investigational sites. Work with clients on certain aspects of project related issues. Conduct and document follow-up investigations as needed to resolve quality related issues.
+ Assist in and participate in problem investigations both internally and at investigational sites.
+ Act as the QA liaison to external client inquiries regarding project related issues.
+ Follow-up with clinical trial sites in response to inquiries and resolve problems.
+ Develop agenda and participate in team presentation of CMSU capabilities during meetings/teleconferences with possible new and established clients.
Technical Document Review: As a designee of the Managers position, be responsible for review and approval of SOP's, Process orders and CMSS documents.
+ With oversight from functional manager, conduct review and approvals of Processing Orders and Clinical Material Specification Sheet (CMSS) documents.
Management Responsibilities: Supervise and train other QA coordinators, participate directly in external audits and represent CMSU QA function at external meetings.
+ Conduct training of other QA coordinators that support the QA function within CMSU.
+ Ensure employee training files are accurate and current.
+ Ensure Training Index is accurate and current.
+ With oversight of the QA manager, independently conduct qualification audits of external vendors.
+ Supervision and mentorship of other QA coordinators.
+ Represent the CMSU at industry conference exhibits when needed.
Other duties as assigned
**QUALIFICATIONS:**
+ Associate's degree in appropriate discipline.
+ Bachelor's degree in appropriate discipline is preferred.
+ 3-5 years of specialized work experience, preferably in the pharmaceutical industry and/or clinical trial supply experience.
+ Or equivalent combination of education and experience.
+ Strong working knowledge of GMPs along with computer skills (Word, Excel).
+ Excellent communication skills, including written communication.
+ Strong attention to detail, excellent time management, and organizational skills.
+ Ability to work well in a team environment where all work product is reviewed and approved by the Quality Assurance group before any work product leaves CMSU.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.
**Learn. Discover. Heal. Create.**
Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.
If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals
At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
View Now
0
Process Improvement Engineer
40392 Winchester, Kentucky
Catalent Pharma Solutions
Posted today
Job Viewed
Job Description
**Process Improvement Engineer**
**Position Summary**
Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually. Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee. Catalent's Winchester location is the flagship US manufacturing location for large scale oral dose forms, with integrated analytical and development services. With 28 years of expertise in product development, technology transfers and commercial manufacturing, and roots in industry-leading Glatt technology.
The Process Improvement Engineer blends floor-based observation with office-based reporting and is responsible for leading projects that enhance manufacturing safety, efficiency, quality, and compliance . The Process Improvement Engineer requires a strong analytical mindset, proficiency in tools like Excel and PowerPoint, and the ability to influence change through continuous improvement initiatives and capital project support.
Working Hours: Monday-Friday 8 AM-5 PM. This position is 100% on-site at the Winchester site.
Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.
**The Role**
+ Develop systems to identify and measure key performance indicators (uptime, downtime, scrap, yield).
+ Identify key site capacity constraints and provides timely solutions to resolve.
+ Manage continuous improvement project pipeline to prioritize projects in relation to cost, benefit, and effort.
+ Prioritizes capital projects for improving site performance and efficiency (safety, cost, quality).
+ Ability to organize, manage, and communicate technical progress to Business Development and Project Management. Ability to manage asset reliability risks that could adversely affect plant or business operations.
+ Guides efforts to ensure reliability and maintainability of equipment, processes, utilities, facilities, controls, and safety/security systems.
+ Develops engineering solutions to repetitive failures and all other problems that adversely affect plant operations. These problems include capacity, quality, cost or regulatory compliance issues.
+ Other duties as assigned.
**The Candidate**
+ HS Diploma or Equivalent Required. Bachelor's Degree in Engineering preferred.
+ 5+ years manufacturing experience. 1+ years in a leadership or continuous improvement role.
+ Experience with project management or continuous improvement projects preferred. Experience in pharmaceutical, food, or biotechnology industry preferred.
+ Individual may be required to sit, stand, walk, squat, kneel, or bend over for an extended period of time. Specific vision requirements include reading of written documents, equipment inspection, and use of computer monitors. File/Folder storage with non-repetitive light weight lifting, reaching and forward bending as necessary. Infrequent lifting overhead reaching less than or equal to 15lbs with the ability to potentially be able to lift up to 35lbs and push/pull 40lbs. Sustained sitting at desk or workstation with use of phones, computers and any other office equipment required for specified position. Static stance/standing as required
**Why You Should Join Catalent**
+ Several Employee Resource Groups focusing on D&I
+ Tuition Reimbursement - Let us help you finish your degree or earn a new one!
+ Generous 401K match
+ 152 hours accrued PTO + 8 paid holidays
**Catalent offers rewarding opportunities to further your career!** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers ( to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE ( .
**Position Summary**
Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually. Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee. Catalent's Winchester location is the flagship US manufacturing location for large scale oral dose forms, with integrated analytical and development services. With 28 years of expertise in product development, technology transfers and commercial manufacturing, and roots in industry-leading Glatt technology.
The Process Improvement Engineer blends floor-based observation with office-based reporting and is responsible for leading projects that enhance manufacturing safety, efficiency, quality, and compliance . The Process Improvement Engineer requires a strong analytical mindset, proficiency in tools like Excel and PowerPoint, and the ability to influence change through continuous improvement initiatives and capital project support.
Working Hours: Monday-Friday 8 AM-5 PM. This position is 100% on-site at the Winchester site.
Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.
**The Role**
+ Develop systems to identify and measure key performance indicators (uptime, downtime, scrap, yield).
+ Identify key site capacity constraints and provides timely solutions to resolve.
+ Manage continuous improvement project pipeline to prioritize projects in relation to cost, benefit, and effort.
+ Prioritizes capital projects for improving site performance and efficiency (safety, cost, quality).
+ Ability to organize, manage, and communicate technical progress to Business Development and Project Management. Ability to manage asset reliability risks that could adversely affect plant or business operations.
+ Guides efforts to ensure reliability and maintainability of equipment, processes, utilities, facilities, controls, and safety/security systems.
+ Develops engineering solutions to repetitive failures and all other problems that adversely affect plant operations. These problems include capacity, quality, cost or regulatory compliance issues.
+ Other duties as assigned.
**The Candidate**
+ HS Diploma or Equivalent Required. Bachelor's Degree in Engineering preferred.
+ 5+ years manufacturing experience. 1+ years in a leadership or continuous improvement role.
+ Experience with project management or continuous improvement projects preferred. Experience in pharmaceutical, food, or biotechnology industry preferred.
+ Individual may be required to sit, stand, walk, squat, kneel, or bend over for an extended period of time. Specific vision requirements include reading of written documents, equipment inspection, and use of computer monitors. File/Folder storage with non-repetitive light weight lifting, reaching and forward bending as necessary. Infrequent lifting overhead reaching less than or equal to 15lbs with the ability to potentially be able to lift up to 35lbs and push/pull 40lbs. Sustained sitting at desk or workstation with use of phones, computers and any other office equipment required for specified position. Static stance/standing as required
**Why You Should Join Catalent**
+ Several Employee Resource Groups focusing on D&I
+ Tuition Reimbursement - Let us help you finish your degree or earn a new one!
+ Generous 401K match
+ 152 hours accrued PTO + 8 paid holidays
**Catalent offers rewarding opportunities to further your career!** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers ( to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE ( .
View Now
1
Process Improvement Lead
80238 Denver, Colorado
Conagra
Posted 1 day ago
Job Viewed
Job Description
You Will:
- Advocate for, engage your team within and enforce Conagra's safety and quality program.
- Understand the mechanical aspects of your line allowing for basic troubleshooting
- Communicate any potential line concerns for safety, efficiency or risk promptly
- Engage your team in learning the line and producing the best products, while growing within Conagra
- Coordinate line training opportunities
- Use an enterprise resource planning platform (prefer SAP) to log production tasks
- Partner with maintenance, leaders and staff to guide production and participate in opportunities for improvement
You Have:
- High school diploma or GED
- Ability to lift up to 50 pounds repeatedly, stand and walk for up to 12 hours
- Proficient in written and verbal English language
- Minimum one year Microsoft Office experience
- Have at least one year of manufacturing leadership experience
**Compensation:**
Pay Range:$59,000-$78,000
_The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees._
**Anticipated Close Date:**
August 31, 2025
**Our Benefits:**
We care about your total well-being and will support you with the following, subject to your location and role:
+ Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
+ Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
+ Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
+ Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
**Our Company:**
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye ®, Slim Jim® and Reddi-Wip®.
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
- Advocate for, engage your team within and enforce Conagra's safety and quality program.
- Understand the mechanical aspects of your line allowing for basic troubleshooting
- Communicate any potential line concerns for safety, efficiency or risk promptly
- Engage your team in learning the line and producing the best products, while growing within Conagra
- Coordinate line training opportunities
- Use an enterprise resource planning platform (prefer SAP) to log production tasks
- Partner with maintenance, leaders and staff to guide production and participate in opportunities for improvement
You Have:
- High school diploma or GED
- Ability to lift up to 50 pounds repeatedly, stand and walk for up to 12 hours
- Proficient in written and verbal English language
- Minimum one year Microsoft Office experience
- Have at least one year of manufacturing leadership experience
**Compensation:**
Pay Range:$59,000-$78,000
_The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees._
**Anticipated Close Date:**
August 31, 2025
**Our Benefits:**
We care about your total well-being and will support you with the following, subject to your location and role:
+ Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
+ Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
+ Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
+ Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
**Our Company:**
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye ®, Slim Jim® and Reddi-Wip®.
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
View Now
2
Process Improvement Lead
80238 Denver, Colorado
Conagra
Posted 1 day ago
Job Viewed
Job Description
You Will:
- Advocate for, engage your team within and enforce Conagra's safety and quality program.
- Understand the mechanical aspects of your line allowing for basic troubleshooting
- Communicate any potential line concerns for safety, efficiency or risk promptly
- Engage your team in learning the line and producing the best products, while growing within Conagra
- Coordinate line training opportunities
- Use an enterprise resource planning platform (prefer SAP) to log production tasks
- Partner with maintenance, leaders and staff to guide production and participate in opportunities for improvement
You Have:
- High school diploma or GED
- Ability to lift up to 50 pounds repeatedly, stand and walk for up to 12 hours
- Proficient in written and verbal English language
- Minimum one year Microsoft Office experience
- Have at least one year of manufacturing leadership experience
**Compensation:**
Pay Range:$59,000-$78,000
_The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees._
**Anticipated Close Date:**
August 31, 2025
**Our Benefits:**
We care about your total well-being and will support you with the following, subject to your location and role:
+ Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
+ Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
+ Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
+ Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
**Our Company:**
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye ®, Slim Jim® and Reddi-Wip®.
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
- Advocate for, engage your team within and enforce Conagra's safety and quality program.
- Understand the mechanical aspects of your line allowing for basic troubleshooting
- Communicate any potential line concerns for safety, efficiency or risk promptly
- Engage your team in learning the line and producing the best products, while growing within Conagra
- Coordinate line training opportunities
- Use an enterprise resource planning platform (prefer SAP) to log production tasks
- Partner with maintenance, leaders and staff to guide production and participate in opportunities for improvement
You Have:
- High school diploma or GED
- Ability to lift up to 50 pounds repeatedly, stand and walk for up to 12 hours
- Proficient in written and verbal English language
- Minimum one year Microsoft Office experience
- Have at least one year of manufacturing leadership experience
**Compensation:**
Pay Range:$59,000-$78,000
_The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees._
**Anticipated Close Date:**
August 31, 2025
**Our Benefits:**
We care about your total well-being and will support you with the following, subject to your location and role:
+ Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
+ Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
+ Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
+ Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
**Our Company:**
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye ®, Slim Jim® and Reddi-Wip®.
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
View Now
3
Process Improvement Lead
33332 Southwest Ranches, Florida
Teva Pharmaceuticals
Posted 1 day ago
Job Viewed
Job Description
Process Improvement Lead
Date: Aug 8, 2025
Location:
Weston, United States, Florida, 3331
Company: Teva Pharmaceuticals
Job Id: 61600
**Who we are**
Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization's Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we're always looking for new ways to continue making a difference, and new people to make a difference with.
**The opportunity**
Under limited supervision, responsible for establishing, leading and executing assigned continuous process improvement initiatives, acting as a liaison between operational and technical teams to identify, analyze and translate business needs into high quality process improvement solutions. Assists with establishing business cases and ROIs, consulting with the business in order to propose recommendations for senior management approval.
How you'll spend your day
All areas of responsibility listed below are essential to the satisfactory performance of this position by any incumbents with reasonable accommodation if necessary. Any non-essential functions are assumed to be included in other related duties or assignments.
+ Leads cross-functional teams tasked with solving business issues which require operational and/or technical solution providing subject matter insight with regards to operational process, policies/regulatory changes, and/or system functionality
+ Analyzes, documents and maps operational processes through workflows. Capture pertinent process step details so that opportunities for process improvements, benchmarks, key performance indicators, current metrics, and target objectives can be defined
+ Utilizes Six Sigma / DMAIC and related techniques to define improvement opportunities where deemed appropriate
+ Contributes in strategic meetings to review, evaluate, and/or propose new business opportunities through the implementation/enhancement of operational and/or technical solutions, which are intended to improve customer relationships and operating efficiencies while reducing costs
+ Creates and drives improvement plans to completion
+ Develops, maintains, and provides process expertise in order to deliver knowledge transfer to cross-functional operational and technical areas for skill development
+ Carries out responsibilities according to the organization's policies and procedures, best practices, as well as in accordance with state, federal, and local laws, including applicable safety rules and regulations
+ Performs other duties as assigned by Management
**Your experience and qualifications**
+ **Bachelor's degree** or current enrollment in an accredited program in **Engineering, IT or a related field**
+ Minimum of three (3) to seven (7) years in Continuous Process Improvement and/or Data Analysis experience
Any equivalent combination of training and/or experience that fulfills the requirements of the position will be considered.
Skills/Knowledge/Abilities:
+ Conducting thorough analyses to identify areas for improvement, develop actionable solutions, and guide strategic decisions
+ Ability to collect and analyze requirements to ensure successful project outcomes
+ Process reengineering lifecycle methodologies and documentation
+ Six sigma/DMAIC and/or continuous process improvement methodologies
+ Project Management skills highly desired
+ Evaluating and analyzing business needs to research problems' root cause and to identify improvement opportunities based on data driven analysis
+ Ability to influence without authority
+ Ability to clearly communicate and present, both orally and in writing, with all levels of the organization
+ Establishing and maintaining cooperative working relationships with cross-functional teams.
+ Complies with company policies, practices and procedures, including safety rules and regulation.
+ Ability to work independently and as part of a team
+ Handling multiple duties and assignments
+ Proficiency in process mapping and analysis tools
+ Ability to lead and manage change initiatives
+ Attention to detail and a commitment to quality
+ English usage, spelling, grammar and punctuation
Travel Requirements:
+ Approximately 5% domestic travel throughout the US
Physical Requirements:
Occasional:
+ Sitting for extended periods of time at workstation or mobile equipment
Visual Acuity:
+ Perform activities such as computer work, preparing and analyzing data, and extensive reading
Working Environment:
+ May be required to wear personal protective equipment (PPE) as needed on site visits (i.e. safety glasses, hearing protection, gloves, etc.)
**Enjoy a more rewarding choice**
We offer a competitive benefits package, including:
+ Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls
+ Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan
+ Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays
+ Life and Disability Protection: Company paid Life and Disability insurance
+ Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more
The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
**Already Working @TEVA?**
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:Internal Career Site ( internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
**Teva's Equal Employment Opportunity Commitment**
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.
Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.
**Important notice to Employment Agencies - Please Read Carefully **
Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
EOE including disability/veteran
Date: Aug 8, 2025
Location:
Weston, United States, Florida, 3331
Company: Teva Pharmaceuticals
Job Id: 61600
**Who we are**
Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization's Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we're always looking for new ways to continue making a difference, and new people to make a difference with.
**The opportunity**
Under limited supervision, responsible for establishing, leading and executing assigned continuous process improvement initiatives, acting as a liaison between operational and technical teams to identify, analyze and translate business needs into high quality process improvement solutions. Assists with establishing business cases and ROIs, consulting with the business in order to propose recommendations for senior management approval.
How you'll spend your day
All areas of responsibility listed below are essential to the satisfactory performance of this position by any incumbents with reasonable accommodation if necessary. Any non-essential functions are assumed to be included in other related duties or assignments.
+ Leads cross-functional teams tasked with solving business issues which require operational and/or technical solution providing subject matter insight with regards to operational process, policies/regulatory changes, and/or system functionality
+ Analyzes, documents and maps operational processes through workflows. Capture pertinent process step details so that opportunities for process improvements, benchmarks, key performance indicators, current metrics, and target objectives can be defined
+ Utilizes Six Sigma / DMAIC and related techniques to define improvement opportunities where deemed appropriate
+ Contributes in strategic meetings to review, evaluate, and/or propose new business opportunities through the implementation/enhancement of operational and/or technical solutions, which are intended to improve customer relationships and operating efficiencies while reducing costs
+ Creates and drives improvement plans to completion
+ Develops, maintains, and provides process expertise in order to deliver knowledge transfer to cross-functional operational and technical areas for skill development
+ Carries out responsibilities according to the organization's policies and procedures, best practices, as well as in accordance with state, federal, and local laws, including applicable safety rules and regulations
+ Performs other duties as assigned by Management
**Your experience and qualifications**
+ **Bachelor's degree** or current enrollment in an accredited program in **Engineering, IT or a related field**
+ Minimum of three (3) to seven (7) years in Continuous Process Improvement and/or Data Analysis experience
Any equivalent combination of training and/or experience that fulfills the requirements of the position will be considered.
Skills/Knowledge/Abilities:
+ Conducting thorough analyses to identify areas for improvement, develop actionable solutions, and guide strategic decisions
+ Ability to collect and analyze requirements to ensure successful project outcomes
+ Process reengineering lifecycle methodologies and documentation
+ Six sigma/DMAIC and/or continuous process improvement methodologies
+ Project Management skills highly desired
+ Evaluating and analyzing business needs to research problems' root cause and to identify improvement opportunities based on data driven analysis
+ Ability to influence without authority
+ Ability to clearly communicate and present, both orally and in writing, with all levels of the organization
+ Establishing and maintaining cooperative working relationships with cross-functional teams.
+ Complies with company policies, practices and procedures, including safety rules and regulation.
+ Ability to work independently and as part of a team
+ Handling multiple duties and assignments
+ Proficiency in process mapping and analysis tools
+ Ability to lead and manage change initiatives
+ Attention to detail and a commitment to quality
+ English usage, spelling, grammar and punctuation
Travel Requirements:
+ Approximately 5% domestic travel throughout the US
Physical Requirements:
Occasional:
+ Sitting for extended periods of time at workstation or mobile equipment
Visual Acuity:
+ Perform activities such as computer work, preparing and analyzing data, and extensive reading
Working Environment:
+ May be required to wear personal protective equipment (PPE) as needed on site visits (i.e. safety glasses, hearing protection, gloves, etc.)
**Enjoy a more rewarding choice**
We offer a competitive benefits package, including:
+ Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls
+ Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan
+ Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays
+ Life and Disability Protection: Company paid Life and Disability insurance
+ Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more
The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
**Already Working @TEVA?**
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:Internal Career Site ( internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
**Teva's Equal Employment Opportunity Commitment**
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.
Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.
**Important notice to Employment Agencies - Please Read Carefully **
Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
EOE including disability/veteran
View Now
4
Process Improvement Lead
33068 North Lauderdale, Florida
Teleperformance USA
Posted 1 day ago
Job Viewed
Job Description
**Category :** **Client Operations**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**Your Responsibilities**
**The Process Improvement Lead will own and manage a stream of incoming requests from customer facing agents and will work with internal and external tools and teams to provide a timely and accurate response. The Process Improvement Lead will create, update and help develop a workflow for a specific CIR process. This is a pivotal role in the customer support process and is a critical part of the end to end customer service delivery experience. The analyst will work closely with all key stakeholders especially the client and support the business. The individual in this role will be a strong communicator, comfortable in clearly articulating the agent and customer point of view and someone who thrives in a fast-moving environment.**
+ **End to end process management (creating, updating, maintaining)**
+ **Managing communication and project management when required.**
+ **Assess, triage and take ownership of investigating and responding to requests from customer facing teams for escalation support**
+ **Be an expert in escalation triage, validation and agent support**
+ **Maintain contact with and manage communications appropriately with all stakeholders in the agreed process**
+ **Use data to analyse trends and develop insights which will improve the process and provide a better agent and user experience**
+ **Act as a subject matter expert for a specific process, CIR and suggest and implement process improvements**
+ **Constant communication between ourselves and the internal teams and operating as the middleman between Agent and Internal Team for most cases that are escalated to the internal team.**
+ **Use data to analyze trends and develop insights leading to improve the process and provide a better agent and user experience**
+ **Provide targeted training to agents on process, products or services**
**Recommended Skills**
+ **Strong product/ tools/ process knowledge.**
+ **Process driven thinking and designing**
+ **Experience in an online operation, project management or online escalations environment**
+ **Maintains calm focus and communicates effectively**
+ **Strong communicator and presentation skills**
+ **Comfortable in managing escalations stakeholder**
+ **Awareness of the importance of data and key performance metrics**
+ **Ability to perform in a complex, high-stakes, fast-paced environment**
+ **Drive escalations through defined process to resolution**
+ **Drive change in an unstructured environment**
**BEST Skills**
**Process Excellence**
**Collaboration**
**Communication**
**Emotional Intelligence**
**Open-Mindedness**
**Critical Thinking**
**Solution Orientation**
**Entrepreneurship**
**AI Proficiency**
**Data Literacy**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**TP is an Equal Opportunity Employer**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**Your Responsibilities**
**The Process Improvement Lead will own and manage a stream of incoming requests from customer facing agents and will work with internal and external tools and teams to provide a timely and accurate response. The Process Improvement Lead will create, update and help develop a workflow for a specific CIR process. This is a pivotal role in the customer support process and is a critical part of the end to end customer service delivery experience. The analyst will work closely with all key stakeholders especially the client and support the business. The individual in this role will be a strong communicator, comfortable in clearly articulating the agent and customer point of view and someone who thrives in a fast-moving environment.**
+ **End to end process management (creating, updating, maintaining)**
+ **Managing communication and project management when required.**
+ **Assess, triage and take ownership of investigating and responding to requests from customer facing teams for escalation support**
+ **Be an expert in escalation triage, validation and agent support**
+ **Maintain contact with and manage communications appropriately with all stakeholders in the agreed process**
+ **Use data to analyse trends and develop insights which will improve the process and provide a better agent and user experience**
+ **Act as a subject matter expert for a specific process, CIR and suggest and implement process improvements**
+ **Constant communication between ourselves and the internal teams and operating as the middleman between Agent and Internal Team for most cases that are escalated to the internal team.**
+ **Use data to analyze trends and develop insights leading to improve the process and provide a better agent and user experience**
+ **Provide targeted training to agents on process, products or services**
**Recommended Skills**
+ **Strong product/ tools/ process knowledge.**
+ **Process driven thinking and designing**
+ **Experience in an online operation, project management or online escalations environment**
+ **Maintains calm focus and communicates effectively**
+ **Strong communicator and presentation skills**
+ **Comfortable in managing escalations stakeholder**
+ **Awareness of the importance of data and key performance metrics**
+ **Ability to perform in a complex, high-stakes, fast-paced environment**
+ **Drive escalations through defined process to resolution**
+ **Drive change in an unstructured environment**
**BEST Skills**
**Process Excellence**
**Collaboration**
**Communication**
**Emotional Intelligence**
**Open-Mindedness**
**Critical Thinking**
**Solution Orientation**
**Entrepreneurship**
**AI Proficiency**
**Data Literacy**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**TP is an Equal Opportunity Employer**
View Now
5
Process Improvement Manager
06260 Putnam, Connecticut
International Paper
Posted 1 day ago
Job Viewed
Job Description
Process Improvement Manager
Description:
**Position Title:**
Process Improvement Manager
**Pay Rate** :
$69,500 - $2,600 (USCORE)
_Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._
**Category/Shift** :
Salaried Full-Time
**Physical Location:**
Putnam, CT
**The Job You Will Perform:**
+ Responsible for successfully establishing an operating environment that embraces the continuous improvement process. The PIM is also responsible for leading the facility efforts in quality through management of all quality systems, and facilitation of the plant safety committee and initiatives.
+ Work with supervisors and operating teams to understand and improve manufacturing and quality systems, while emphasizing use of manufacturing reliability tools to accomplish operating objectives.
+ Provide support by leading the plant safety team. Also, support safety initiatives such as safety audits, incident investigations and safety orientation for new hires. Must understand OHSA/EPA regulations.
+ Manage internal auditing processes.
+ Monitor Tracking Incidents and Credits System status and reporting.
+ Actively participate in the New Item process, as well as Customer audits and communication. Maintain knowledge of customer specific quality testing, expectations, and requirements.
**The Qualifications, Skills and Knowledge You Will Bring:**
+ Bachelor's degree required.
+ 3-5 years experience manufacturing experience; preferably in a corrugated or converting environment.
+ Demonstrated knowledge and experience in developing, implementing and managing high performance work systems and teams
+ Knowledge of and compliance with local and corporate policies
+ Builds Effective Teams
+ Business Insight
+ Drives Results
+ Courage
+ Customer Focus
+ Manages Complexity
+ Optimizes Work Processes
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
**The Career You Will Build:**
Sales and Leadership training, promotional opportunities within a global company
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're **Proud to be IP** .
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is a global producer of sustainable packaging, pulp and other fiber-based products, and one of the world's largest recyclers. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2023 were 18.9 billion. Additional information can be found by visiting internationalpaper.com.
**_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._**
**_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** ** ** **_or ( ._**
Share this job:
Location:
PUTNAM, CT, US, 6260
Category: Manufacturing
Date: Aug 22, 2025
If you are not finding suitable opportunities, please click below to join our talent community!
Description:
**Position Title:**
Process Improvement Manager
**Pay Rate** :
$69,500 - $2,600 (USCORE)
_Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._
**Category/Shift** :
Salaried Full-Time
**Physical Location:**
Putnam, CT
**The Job You Will Perform:**
+ Responsible for successfully establishing an operating environment that embraces the continuous improvement process. The PIM is also responsible for leading the facility efforts in quality through management of all quality systems, and facilitation of the plant safety committee and initiatives.
+ Work with supervisors and operating teams to understand and improve manufacturing and quality systems, while emphasizing use of manufacturing reliability tools to accomplish operating objectives.
+ Provide support by leading the plant safety team. Also, support safety initiatives such as safety audits, incident investigations and safety orientation for new hires. Must understand OHSA/EPA regulations.
+ Manage internal auditing processes.
+ Monitor Tracking Incidents and Credits System status and reporting.
+ Actively participate in the New Item process, as well as Customer audits and communication. Maintain knowledge of customer specific quality testing, expectations, and requirements.
**The Qualifications, Skills and Knowledge You Will Bring:**
+ Bachelor's degree required.
+ 3-5 years experience manufacturing experience; preferably in a corrugated or converting environment.
+ Demonstrated knowledge and experience in developing, implementing and managing high performance work systems and teams
+ Knowledge of and compliance with local and corporate policies
+ Builds Effective Teams
+ Business Insight
+ Drives Results
+ Courage
+ Customer Focus
+ Manages Complexity
+ Optimizes Work Processes
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
**The Career You Will Build:**
Sales and Leadership training, promotional opportunities within a global company
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're **Proud to be IP** .
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is a global producer of sustainable packaging, pulp and other fiber-based products, and one of the world's largest recyclers. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2023 were 18.9 billion. Additional information can be found by visiting internationalpaper.com.
**_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._**
**_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** ** ** **_or ( ._**
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Location:
PUTNAM, CT, US, 6260
Category: Manufacturing
Date: Aug 22, 2025
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6
Process Improvement Consultant
29673 Piedmont, South Carolina
Cardinal Health
Posted 1 day ago
Job Viewed
Job Description
**_What Business Performance Partner contributes to Cardinal Health_**
Operational Excellence is responsible for identifying and executing against performance improvement opportunities, enabling successful transformations across the enterprise, and using contemporary process improvement techniques while building people capabilities.
Business Performance Partner is responsible for consulting with internal or external customers and suppliers to assess current business performance, develop recommendations, and implement process improvements utilizing contemporary improvement tools.
**_Responsibilities_**
+ Demonstrates knowledge of world-class business practices and understands the optimal assessment and improvement methodologies across multiple market segments.
+ Gathers and interprets internal and external customer requirements for a business or multi-business process.
+ Leverages value stream activities with complex assessment techniques.
+ Completes organizational design assessments and analyses across business segments, customers and suppliers.
+ Designs and develops performance management processes and ensures feedback loop to strategy process.
+ Consults with senior leaders across businesses to create implementation plans that deliver sustainable results.
+ Oversees/coordinates implementation resources and project activities.
+ Trains and coaches at all levels in continuous improvement.
+ Leads and mentors improvements projects in the customer, supplier, or internal environment.
**_Qualifications_**
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Project management experience highly preferred
+ Proficiency in Microsoft Excel and PowerPoint preferred
+ Experience in SAP and/or Manhattan WMS preferred
+ Understanding of basic financial acumen as it pertains to warehousing P&L
+ Prior Lean certification (White belt, yellow belt, Kaizen leader, etc.) preferred
+ Ability to change work schedule to support different shifts as needed (up to and including nights and weekends)
+ Ability to travel up to 10% preferred
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
+ Maximize productivity and reduce wastefulness in the production process.
+ Critical thinking and problem-solving skills.
+ Data analytics skills and experience.
+ Strong communication and presentation abilities.
+ Troubleshooting expertise and attention to detail.
**Anticipated salary range:** $79,700 - $113,800
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 9/25/2025*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Operational Excellence is responsible for identifying and executing against performance improvement opportunities, enabling successful transformations across the enterprise, and using contemporary process improvement techniques while building people capabilities.
Business Performance Partner is responsible for consulting with internal or external customers and suppliers to assess current business performance, develop recommendations, and implement process improvements utilizing contemporary improvement tools.
**_Responsibilities_**
+ Demonstrates knowledge of world-class business practices and understands the optimal assessment and improvement methodologies across multiple market segments.
+ Gathers and interprets internal and external customer requirements for a business or multi-business process.
+ Leverages value stream activities with complex assessment techniques.
+ Completes organizational design assessments and analyses across business segments, customers and suppliers.
+ Designs and develops performance management processes and ensures feedback loop to strategy process.
+ Consults with senior leaders across businesses to create implementation plans that deliver sustainable results.
+ Oversees/coordinates implementation resources and project activities.
+ Trains and coaches at all levels in continuous improvement.
+ Leads and mentors improvements projects in the customer, supplier, or internal environment.
**_Qualifications_**
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Project management experience highly preferred
+ Proficiency in Microsoft Excel and PowerPoint preferred
+ Experience in SAP and/or Manhattan WMS preferred
+ Understanding of basic financial acumen as it pertains to warehousing P&L
+ Prior Lean certification (White belt, yellow belt, Kaizen leader, etc.) preferred
+ Ability to change work schedule to support different shifts as needed (up to and including nights and weekends)
+ Ability to travel up to 10% preferred
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
+ Maximize productivity and reduce wastefulness in the production process.
+ Critical thinking and problem-solving skills.
+ Data analytics skills and experience.
+ Strong communication and presentation abilities.
+ Troubleshooting expertise and attention to detail.
**Anticipated salary range:** $79,700 - $113,800
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 9/25/2025*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
View Now
7
Retail Process Improvement
49315 Byron Center, Michigan
SpartanNash
Posted 4 days ago
Job Viewed
Job Description
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, **_"I can't live without them."_**
Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's **People First** culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
**Location:**
850 76th Street S.W. - Byron Center, Michigan 49315
**Job Description:**
**Position Summary**
This position will identify and analyze inefficiencies and bottlenecks in retail workflows and business processes to increase efficiency, reduce costs, increase system usage, and improve customer experience by working cross-functionally and implementing process improvements.
**Here's What You'll Do**
+ Identify retail store process opportunities and workflows to review, analyze, and maximize productivity and system usage.
+ Perform engineering practices and processes within the stores.
+ Maintain documentation of process changes and create standard operating procedures.
+ Collaborate with store leadership, business operation teams, and corporate departments to develop and execute process changes effectively while not interrupting business continuity.
+ Create new programs and processes and review/test for implementation.
+ Monitor, measure, and report on the impact of process improvements using data-driven approaches, adjusting as needed.
+ Facilitate workshops and change management initiatives to support continuous improvement within retail stores.
+ Participate and support special projects and strategic initiatives.
+ Provide ad hoc financial analysis as requested.
+ Additional duties as requested.
**Here's What You'll Need**
+ Bachelor's degrees in business administration, Analytics or related field or equivalent work experience.
+ 5+ years of experience in business role including analysis and financial experience including Retail store experience.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint), Workforce Management tools.
+ Experience in process improvement methodologies such as Lean, Six Sigma, Kaizen, or Total Quality Management (TQM), preferred.
+ Strong analytical skills and proficiency in data analysis, budgeting, and planning.
+ Strong attention to detail.
+ Excellent project management capabilities and the ability to lead multiple initiatives and projects.
+ Ability to travel up to 50%.
+ Familiarity with retail performance indicators such as shrink rates, sales per square foot, and customer satisfaction scores.
**Physical Requirements:**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.
As part of our **People First** culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package ( .
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
We are not able to sponsor work visas for this position.
**SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a** **People First** **culture, the SpartanNash family of Associates is 20,000 strong. SpartanNash operates two complementary business segments - food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family® portfolio of products. On the retail side, SpartanNash operates nearly 200 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin's Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers with convenience stores. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit** **spartannash.com** **.**
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. If you require assistance or an accommodation of any kind to complete an application, please contact us at
Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's **People First** culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
**Location:**
850 76th Street S.W. - Byron Center, Michigan 49315
**Job Description:**
**Position Summary**
This position will identify and analyze inefficiencies and bottlenecks in retail workflows and business processes to increase efficiency, reduce costs, increase system usage, and improve customer experience by working cross-functionally and implementing process improvements.
**Here's What You'll Do**
+ Identify retail store process opportunities and workflows to review, analyze, and maximize productivity and system usage.
+ Perform engineering practices and processes within the stores.
+ Maintain documentation of process changes and create standard operating procedures.
+ Collaborate with store leadership, business operation teams, and corporate departments to develop and execute process changes effectively while not interrupting business continuity.
+ Create new programs and processes and review/test for implementation.
+ Monitor, measure, and report on the impact of process improvements using data-driven approaches, adjusting as needed.
+ Facilitate workshops and change management initiatives to support continuous improvement within retail stores.
+ Participate and support special projects and strategic initiatives.
+ Provide ad hoc financial analysis as requested.
+ Additional duties as requested.
**Here's What You'll Need**
+ Bachelor's degrees in business administration, Analytics or related field or equivalent work experience.
+ 5+ years of experience in business role including analysis and financial experience including Retail store experience.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint), Workforce Management tools.
+ Experience in process improvement methodologies such as Lean, Six Sigma, Kaizen, or Total Quality Management (TQM), preferred.
+ Strong analytical skills and proficiency in data analysis, budgeting, and planning.
+ Strong attention to detail.
+ Excellent project management capabilities and the ability to lead multiple initiatives and projects.
+ Ability to travel up to 50%.
+ Familiarity with retail performance indicators such as shrink rates, sales per square foot, and customer satisfaction scores.
**Physical Requirements:**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.
As part of our **People First** culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package ( .
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
We are not able to sponsor work visas for this position.
**SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a** **People First** **culture, the SpartanNash family of Associates is 20,000 strong. SpartanNash operates two complementary business segments - food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family® portfolio of products. On the retail side, SpartanNash operates nearly 200 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin's Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers with convenience stores. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit** **spartannash.com** **.**
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. If you require assistance or an accommodation of any kind to complete an application, please contact us at
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8
Process Improvement Specialist
77380 Woodlands, Texas
Insight Global
Posted 6 days ago
Job Viewed
Job Description
Job Description
Under general supervision, this candidate will be responsible for facilitating continuous improvement work sessions and leading teams through rapid improvement events to address strategic projects or value stream initiatives. You will be executing analytical approaches and applying proven structured process improvement techniques in support of the overall workshop or production cell. Leading efforts for establishing and sustaining improvement processes supporting a frontline leader and the associated work group. You will also be leading small teams to address local projects or issues.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
Bachelor's Degree in Engineering or related field and 3 years experience in operations, manufacturing, or quality
Experienced with Continuous Improvement Processes, Application of Lean Tools and Principles, Data Analytics, Critical Thinking, Problem Solving, Facilitation, Public Speaking, Team Leadership, Basic Manufacturing Business Acumen
Proficient in Microsoft Office (Excel, PowerPoint, TEAMS) and Outlook
Six Sigma experience Six Sigma certified
Halliburton Experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Under general supervision, this candidate will be responsible for facilitating continuous improvement work sessions and leading teams through rapid improvement events to address strategic projects or value stream initiatives. You will be executing analytical approaches and applying proven structured process improvement techniques in support of the overall workshop or production cell. Leading efforts for establishing and sustaining improvement processes supporting a frontline leader and the associated work group. You will also be leading small teams to address local projects or issues.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
Bachelor's Degree in Engineering or related field and 3 years experience in operations, manufacturing, or quality
Experienced with Continuous Improvement Processes, Application of Lean Tools and Principles, Data Analytics, Critical Thinking, Problem Solving, Facilitation, Public Speaking, Team Leadership, Basic Manufacturing Business Acumen
Proficient in Microsoft Office (Excel, PowerPoint, TEAMS) and Outlook
Six Sigma experience Six Sigma certified
Halliburton Experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
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9