58,343 Resident Relations jobs in the United States

9500 Gilman Drive, La Jolla, CA, 92093

# Resident Relations Coordinator Filing Deadline: Tue 10/21/2025 Apply Now
UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment : Apply by 10/10/2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants : Apply by 10/21/2025. Eligible Special Selection clients should contact their Disability Counselor for assistance.

Onsite work schedule: Monday-Friday 8:00am-4:30pm with one day remote. Work location: Graduate and Family Housing-Mesa Nueva.

DESCRIPTION

• Department Overview:

Join the Residential, Retail and Supply Chain Services (RRSS) team at UC San Diego, a dynamic and innovative campus department dedicated to delivering exceptional service to the university community. As a valued RRSS team member, you will be contributing to a broad and complex organization consisting of five key units: Housing, Dining and Hospitality (HDH), Integrated Procure-to-Pay Solutions (IPPS), the UC San Diego Bookstore, Triton Print & Digital Media, and the Early Childhood Education Center (ECEC). With a focus on innovation and customer satisfaction, RRSS aims to inclusively meet the diverse needs of the UC San Diego community while fostering a sense of belonging for our students and staff. As a member of the HDH team, you will be part of a self-funded unit with over 900 staff employees, 1,000 student employees, and an annual operating budget of $250 million, providing housing and dining services to over 20,000 students, faculty, staff, and their families. At UC San Diego, we believe a job is more than just employment - it's a chance to be part of something meaningful. Along with competitive pay, we offer outstanding benefits, retirement plans, and a supportive environment that encourages both professional development and personal growth. Benefits begin on your first day!

• Position Description:

Responsible to assist supervisor in coordination, as needed, of all facets of GFH Housing Program and Residential Success and Community Development programs. Provide high-level administrative support on a wide variety of complex and sensitive issues. Hire, train, evaluate, and provide work direction to office student staff as related to these programs.

Variable schedule to include occasional overtime and weekends to meet heavy workload periods.

QUALIFICATIONS

• Previous experience in a Residential Life environment.

• Strong creative and analytical skills to provide solutions which address issues within all functional areas of responsibility.

• Skill in managing projects by planning, organizing, prioritizing, and monitoring work for the purposes of delivering a specific output.

• Demonstrated effective interpersonal skills in communicating with individuals and groups of diverse cultural and ethnic backgrounds and in working with staff at all levels in an academic environment or large organization.

• Demonstrated effectiveness as a facilitator in promoting effective communication with individuals and groups.

• Proven ability to work independently and to compile and analyze data.

• Proven interpersonal and communication skills, both oral and written, including knowledge of correct English grammar, spelling, punctuation and usage. communicate in a helpful, effective and informative manner, verbally, written and electronically, demonstrating tact and diplomacy, promoting good rapport with customers, including requestors, staff, students, vendors and other University departments.

• Proven ability to exercise tact, mature judgment, confidentiality, diplomacy and flexibility to promote positive working relationships and job effectiveness.

• Proven ability to use Microsoft Suite (Word, Access, Excel, Publisher and Outlook)

• Proven skill to conceptualize, organize, and arrange projects, meetings and plan events, including arranging logistics such as room reservations, ordering audio-visual, catering, producing materials, participant registration, etc.

• Demonstrated ability to maintain confidentiality.

• Demonstrated ability to work effectively with frequent interruptions, changing priorities and conflicting deadlines.

• Plan and organize workflow to insure all required deadlines are met.

• Utilize time, prioritize assigned tasks, access available equipment, and minimize operational disruptions.

• Skill and ability to analyze, plan, develop, coordinate and implement office systems to ensure efficient operation. Proven ability to organize a continuous flow of work in a timely manner while meeting deadlines and with close attention to detail.

SPECIAL CONDITIONS

• Background check required.

• CANRA Mandated Reporter: This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18.

Pay Transparency Act

Annual Full Pay Range: $0,700 - 88,030 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: 19.49 - 42.16

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Apply Now

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit:

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

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Location
VYV - 474 Warren Street
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Overview:
+ Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates. First point of contact with resident and provides high level of customer service.
+ First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates
+ Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
+ Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures
+ Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
+ Receives, logs and distributes packages to residents and obtains signature for package delivery
+ Performs administrative functions including, but not limited to: answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed
Requirements:
+ A high school diploma or GED is required. Vocational training or some college courses completed is preferred
+ In addition to the education outlined above, 1-2 years of customer service experience
+ Good customer service skills
+ Good communication skills
Compensation:
Commensurate with Experience
$ 16.63 - 23.29 hourly
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
+ Full benefits package
+ Generous paid time off
+ 401(k) with company match
+ Growth and advancement opportunities
+ Lucrative referral bonus program
+ Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-DG24
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.

Job Description

Job Description

If you are looking to grow within a stable, dynamic organization, this may be the opportunity for you! We are hiring a highly motivated Property Manager to join our team in Atlanta, GA. The ideal candidate for this role will be eager to learn, have a positive attitude, and strong communication skills. This exciting opportunity is moving quickly, so if you are interested apply today!

Property Manager Responsibilities:

• Diligently attempt to collect any and all charges due from the residents, taking any appropriate legal action when residents do not pay
• Remain aware of competitive market conditions, maximizing rental revenues at the property and monitor rental schedule
• Maintain accurate reconciliation of the property’s petty cash account; Ensure that all A/P Invoices are processed in a timely manner
• Ensure property is rented to fullest capacity; confirm that leasing staff techniques are effective
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others
• Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management
• Ensure efficiency of staff through ongoing training, instruction, counseling and leadership
• Maintain community appearance and ensure repairs are noted and completed on timely basis; This requires regular community inspections and tours.
• Confirm all leases and corresponding paperwork are completed and input Yardi accurately and on a timely basis

Job Requirements:

• College degree preferred but not required
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred but not required
• Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s)
• Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
• Must possess strong attention to detail and communication skills, and sales ability
• Fair Housing Certification required, National Apartment Leasing Professional (NALP) preferred
• Must possess a positive attitude and the ability to smile under all circumstances
• Ability to work a flexible schedule, including evenings and weekends
• Successfully pass drug test

Benefits:

• Competitive pay
• 401K match
• Employee rent discounts
• Competitive bonus plan

Compensation: $75,000 based on experience

Description

Job Overview:

The Lead Resident Relations Specialist - Morning Shift is responsible for overseeing the daily activities of the Front Desk Team in addition to assisting the General Manager (GM) in executing "Five-Star" service excellence to its residents. The Resident Relations Supervisor is customer focused with excellent interpersonal communication and organizational skills and has a "can do" attitude. The successful candidate must understand and adopt all community management tools (communications mediums, Connect, Access Control, Security etc.) on a daily basis to enhance the lifestyle of every resident.

The Lead Resident Relations Specialist must be detail oriented and have the ability to multitask several projects at one time. The successful candidate should be able to work independently and without direct supervision. In addition, the Lead Resident Relations Specialist supports and executes administrative tasks as directed by the Board of Directors and management. This position requires skilled representation (verbal, written, visual) at all times, with peak emphasis on delivering friendly, helpful and professional service to all residents, co-workers and management.

Compensation: $24-25/hr

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Job Responsibilities:

Principal performance requirements include the following and other duties may be assigned:

• Responsible for all front desk operations during the morning shift including but not limited to telephone, email, clerical activities, interfacing with residents, and other duties as assigned.
• Answer customer service calls/emails from residents and aid and follow up as appropriate
• Understand community guidelines and refer to governing document resources
• Collect work order/project proposals assigned by Management
• Inspect community on a consistent basis for violations of community rules
• Identify, input, distribute, and follow up on violations
• Consistent use and maintenance of BuildingLink (resident database, community calendars, work order and violation tools, task logs, etc.)
• Issue mass communication to residents or owners as directed by Management
• Meet with Management on a regular basis to discuss Board projects or procedural updates
• Handle all functions outlined in the procedural manual
• Provide general administrative support to Management or perform other general office duties.
• Conducts onboard training for all new Swing Shift Resident Relations Specialists.
• Inspects the onsite facilities throughout shift ensuring proper maintenance, safety and cleanliness.
• Assists management with investigations, tape/log reviews for property incidents.
• Reviews and approves RRS's daily shift checklist and shift notes.
• Responds and documents resident concerns and complaints in a timely manner before escalation to management.
• Resolves and follows up on all client complaints/issues in a quick and thorough manner
• Documents and maintains daily activity logs and reports back to management for review and action if needed.
• Works efficiently to fulfill resident requests.
• Accurately input work orders for service requests in a timely manner; follows up with both Manager and resident at completion
• Follows safety procedures and maintains a safe work environment for all.
• Complies with service expectations and company standards as well as policies and procedures.
• Ensure associates take breaks and lunches according to HR policies and procedures and California state laws.

Skills & Qualifications:

• Possesses past Resident Services, Customer Service and/or Hospitality experience.
• Is highly organized and detail oriented with a "can do" team player attitude. Has excellent communication and customer service skills and is administratively strong.
• Is proficient in MS Office with the willingness and ability to learn company internal software. Is able to multitask while working at times under pressure in a diverse environment. Must be passionate about providing our residents exemplary customer service at all times.
• Has the ability to balance resident needs with association needs and requirements.
• Ensures uniform and personal appearance are always clean and professional while maintaining a pleasant demeanor for self and team.
• Must be able to manage work schedule and maintain awareness of work schedules of Resident Relations Specialists including arriving to work on time, taking scheduled meal breaks in accordance with law, and clocking out at the time the scheduled shift has concluded.
• Demonstrates consistent effective written, verbal and listening communication skills.
• Demonstrates problem-solving abilities independently and responsibly.
• Has the ability to quickly adapt to change both in client needs and policies and procedures which have been implemented by management and the HOA Board of Directors.
• Able to work independently and as a team and prioritizes daily workload efficiently and professionally.
• Must be able to meet deadlines and communicate status to Manager.
• Ability to work extended hours and weekends based on project requirement or as necessary to fill shifts in times of demand.
• Receptive to receiving constructive feedback regarding personal performance for personal professional development.
• Works effectively with co-workers, residents and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions; keeps commitments and keeps others well informed of work progress, timetables and issues; address problems and issues constructively to find mutually acceptable and practical business solution; address others by name, title or other respectful identifier.
• Must be flexible in work schedule which may include weekends and holidays.
• Proficient knowledge of Microsoft Applications, especially Outlook, Word and Excel.
• Command of information system hardware/software is preferred, including ADP.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.

Education & Experience:

• High school diploma or equivalency required. College level courses in Business or Hospitality preferred.
• Two (2) to three (3) years of Business/Hospitality experience preferred.
• Proficient in English (written and verbal)
• Excellent general math skills.
• Ability to determine next level involvement for problem resolution.
• Must demonstrate good judgment and critical thinking skills.
• Able to think and respond quickly with reason and confidence and not emotion.
• Ability to define operational problems, collect data, establish facts, and draw valid conclusions.
• Must be able to work well under pressure and deadlines, as well as work independently and prioritize time effectively.

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be mobile enough to move about the facilities, including up and down stairs and recreational areas and navigate uneven surfaces.
• Must be able to lift up to 25 pounds.
• Must be able to sit and stand for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Must be able to actively talk and listen to clients, vendors, co-workers and managers.

Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts and dust.

Supervisory Responsibilities:

• No direct supervision duties
• Works closely with the Operations Supervisor to advise on team attendance and performance.

What We Offer:

• Medical, dental, and vision plans (full time and part time 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Description

Job Overview:   The Lead Resident Relations Specialist - Morning Shift  is responsible for overseeing the daily activities of the Front Desk Team in addition to assisting the General Manager (GM) in executing “Five-Star” service excellence to its residents. The Resident Relations Supervisor is customer focused with excellent interpersonal communication and organizational skills and has a “can do” attitude. The successful candidate must understand and adopt all community management tools (communications mediums, Connect, Access Control, Security etc.) on a daily basis to enhance the lifestyle of every resident.   The Lead Resident Relations Specialist must be detail oriented and have the ability to multitask several projects at one time. The successful candidate should be able to work independently and without direct supervision. In addition, the Lead Resident Relations Specialist supports and executes administrative tasks as directed by the Board of Directors and management. This position requires skilled representation (verbal, written, visual) at all times, with peak emphasis on delivering friendly, helpful and professional service to all residents, co-workers and management.   Compensation:  $24-25/hr   FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: Principal performance requirements include the following and other duties may be assigned:

• Responsible for all front desk operations during the morning shift including but not limited to telephone, email, clerical activities, interfacing with residents, and other duties as assigned.
• Answer customer service calls/emails from residents and aid and follow up as appropriate
• Understand community guidelines and refer to governing document resources
• Collect work order/project proposals assigned by Management
• Inspect community on a consistent basis for violations of community rules
• Identify, input, distribute, and follow up on violations
• Consistent use and maintenance of BuildingLink  (resident database, community calendars, work order and violation tools, task logs, etc.)
• Issue mass communication to residents or owners as directed by Management
• Meet with Management on a regular basis to discuss Board projects or procedural updates
• Handle all functions outlined in the procedural manual
• Provide general administrative support to Management or perform other general office duties.
• Conducts onboard training for all new Swing Shift Resident Relations Specialists.
• Inspects the onsite facilities throughout shift ensuring proper maintenance, safety and cleanliness.
• Assists management with investigations, tape/log reviews for property incidents.
• Reviews and approves RRS’s daily shift checklist and shift notes.
• Responds and documents resident concerns and complaints in a timely manner before escalation to management.
• Resolves and follows up on all client complaints/issues in a quick and thorough manner
• Documents and maintains daily activity logs and reports back to management for review and action if needed.
• Works efficiently to fulfill resident requests.
• Accurately input work orders for service requests in a timely manner; follows up with both Manager and resident at completion
• Follows safety procedures and maintains a safe work environment for all.
• Complies with service expectations and company standards as well as policies and procedures.
• Ensure associates take breaks and lunches according to HR policies and procedures and California state laws.

Skills & Qualifications:

• Possesses past Resident Services, Customer Service and/or Hospitality experience. 
• Is highly organized and detail oriented with a “can do” team player attitude. Has excellent communication and customer service skills and is administratively strong. 
• Is proficient in MS Office with the willingness and ability to learn company internal software. Is able to multitask while working at times under pressure in a diverse environment. Must be passionate about providing our residents exemplary customer service at all times.
• Has the ability to balance resident needs with association needs and requirements.
• Ensures uniform and personal appearance are always clean and professional while maintaining a pleasant demeanor for self and team.
• Must be able to manage work schedule and maintain awareness of work schedules of Resident Relations Specialists including arriving to work on time, taking scheduled meal breaks in accordance with law, and clocking out at the time the scheduled shift has concluded.
• Demonstrates consistent effective written, verbal and listening communication skills.
• Demonstrates problem-solving abilities independently and responsibly.
• Has the ability to quickly adapt to change both in client needs and policies and procedures which have been implemented by management and the HOA Board of Directors.
• Able to work independently and as a team and prioritizes daily workload efficiently and professionally.
• Must be able to meet deadlines and communicate status to Manager.
• Ability to work extended hours and weekends based on project requirement or as necessary to fill shifts in times of demand.
• Receptive to receiving constructive feedback regarding personal performance for personal professional development.
• Works effectively with co-workers, residents and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions; keeps commitments and keeps others well informed of work progress, timetables and issues; address problems and issues constructively to find mutually acceptable and practical business solution; address others by name, title or other respectful identifier.
• Must be flexible in work schedule which may include weekends and holidays.
• Proficient knowledge of Microsoft Applications, especially Outlook, Word and Excel.
• Command of information system hardware/software is preferred, including ADP.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.

Education & Experience:

• High school diploma or equivalency required. College level courses in Business or Hospitality preferred.
• Two (2) to three (3) years of Business/Hospitality experience preferred.
• Proficient in English (written and verbal)
• Excellent general math skills.
• Ability to determine next level involvement for problem resolution.
• Must demonstrate good judgment and critical thinking skills.
• Able to think and respond quickly with reason and confidence and not emotion.
• Ability to define operational problems, collect data, establish facts, and draw valid conclusions.
• Must be able to work well under pressure and deadlines, as well as work independently and prioritize time effectively.

Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be mobile enough to move about the facilities, including up and down stairs and recreational areas and navigate uneven surfaces.
• Must be able to lift up to 25 pounds.
• Must be able to sit and stand for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Must be able to actively talk and listen to clients, vendors, co-workers and managers.

Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts and dust.    Supervisory Responsibilities:

• No direct supervision duties
• Works closely with the Operations Supervisor to advise on team attendance and performance.

What We Offer:

• Medical, dental, and vision plans (full time and part time 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

  About Us:  FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.   Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.   Disclaimer:   The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.   FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.   Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Headquartered in Farmington Hills, Michigan, RHP Properties ( ) is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team, with regular training, opportunities for advancement, and team events to bring everyone together.

As we continue to grow, we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner.

As a successful Community Management Specialist, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Hire, train, motivate and manage onsite staff.
• Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds.
• Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the
• Maintenance Work Order system.
• Attract new residents and retain current residents to increase the occupancy rate.
• Manage all aspects of leasing.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Manage and organize paperwork flow.
• Maintain financial operations and adhere to established budgetary guidelines.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff.
• Ensure all information is entered in a timely manner into the management software and is accurate and complete.
• Build relationships with residents and respond to all resident needs to identify and resolve issues.
• Perform other duties as assigned.

Job Requirements:

• Extended out-of-town travel required. 50 out of 52 weeks.
• A minimum of 2 - 3 years of property management experience required.
• High school diploma or GED required.
• Strong customer service, communication, and organization skills.
• Detail-oriented and the ability to multitask and problem-solve.
• Proven leadership skills and the ability to be a team player in a fast-paced environment.
• Ability to be flexible and work evenings and weekends.
• Valid operator’s license.
• Proficiency in Microsoft Office, specifically Excel, Word, and Outlook; MRI experience preferred.

Compensation:

This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K.

Headquartered in Farmington Hills, Michigan, RHP Properties ( ) is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team, with regular training, opportunities for advancement, and team events to bring everyone together.

As we continue to grow, we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner.

As a successful Community Management Specialist, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Hire, train, motivate and manage onsite staff.
• Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds.
• Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the
• Maintenance Work Order system.
• Attract new residents and retain current residents to increase the occupancy rate.
• Manage all aspects of leasing.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Manage and organize paperwork flow.
• Maintain financial operations and adhere to established budgetary guidelines.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff.
• Ensure all information is entered in a timely manner into the management software and is accurate and complete.
• Build relationships with residents and respond to all resident needs to identify and resolve issues.
• Perform other duties as assigned.

Job Requirements:

• A minimum of 2 - 3 years of property management experience required.
• High school diploma or GED required.
• Strong customer service, communication, and organization skills.
• Detail-oriented and the ability to multitask and problem-solve.
• Proven leadership skills and the ability to be a team player in a fast-paced environment.
• Ability to be flexible and work evenings and weekends.
• Extended out-of-town travel required. 50 out of 52 weeks.
• Valid operator’s license.
• Proficiency in Microsoft Office, specifically Excel, Word, and Outlook; MRI experience preferred.

Compensation:

This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K.

Headquartered in Farmington Hills, Michigan, RHP Properties ( ) is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team, with regular training, opportunities for advancement, and team events to bring everyone together.

As we continue to grow, we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner.

As a successful Community Management Specialist, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Hire, train, motivate and manage onsite staff.
• Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds.
• Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the
• Maintenance Work Order system.
• Attract new residents and retain current residents to increase the occupancy rate.
• Manage all aspects of leasing.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Manage and organize paperwork flow.
• Maintain financial operations and adhere to established budgetary guidelines.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff.
• Ensure all information is entered in a timely manner into the management software and is accurate and complete.
• Build relationships with residents and respond to all resident needs to identify and resolve issues.
• Perform other duties as assigned.

Job Requirements:

• Extended out-of-town travel required. 50 out of 52 weeks.
• A minimum of 2 - 3 years of property management experience required.
• High school diploma or GED required.
• Strong customer service, communication, and organization skills.
• Detail-oriented and the ability to multitask and problem-solve.
• Proven leadership skills and the ability to be a team player in a fast-paced environment.
• Ability to be flexible and work evenings and weekends.
• Valid operator’s license.
• Proficiency in Microsoft Office, specifically Excel, Word, and Outlook; MRI experience preferred.

Compensation:

This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K.

Who We Are:

At M Booth, we produce award-winning, culturally-resonant, and buzz-worthy campaigns that move key audiences to action.

We are relentlessly passionate about our clients and their business, whether that means developing scrappy campaigns and content that breaks through, maximizing earned to reach key audiences, leading in digital innovation, or unleashing insights that unlock ideas that win in the marketplace. And we have a bold belief that our work can and should contribute to an equitable world.

Our agency was born 40 years ago with entrepreneurial roots, a people-first culture, and a passion for creativity and innovation. As we look to the future we believe Only the Bold will make a lasting impact and change. From culture to creative, in today's world BOLD moves everything we do.

We now have an opportunity for a Community Management Associate to join our growing team and help drive social engagement, community insight, and creative ideation, particularly for CPG brands looking to show up in culture with relevance and resonance.
About The Role:

This is the role for someone who's extremely online in the best way . You've got a feel for what's trending on TikTok before it's in a deck, you understand the nuance of brand tone in the comments section, and you can spot a UGC gem in a sea of scroll.

As a Digital Community Management Associate , you'll be at the center of the conversation: monitoring, engaging, and surfacing insights that shape how our clients connect with their communities. You'll collaborate with creatives, strategists, and client leads to bring bold social ideas to life, and learn what it takes to build brands in the fast-moving world of digital culture.
What You'll Do:

Be the Voice of the Brand

• Own daily community management across TikTok, Instagram, and potentially other platforms
• Monitor brand and industry conversations using tools like Sprinklr, Brandwatch, and Talkwalker, with a bit of manual support
• Quickly draft and post comments aligned with established Brand voice
• Spot and flag potential issues early, and respond per our established protocols
• Attend live events (1x/quarter) to support real-time coverage and engagement
• Maintain trackers to log community engagements, responses, and opportunities surfaced

Project Manage Like a Pro

• Drive small-scale projects independently, for example, partnering with external orgs or collaborators to get content live
• Coordinate real-time content moments quickly and creatively
• Anticipate needs, ask smart questions, and keep things moving smoothly

Work Closely with Clients

• Join client meetings to share social insights and pulse checks in real time
• Prep meeting agendas and recaps that keep everyone aligned
• Provide thoughtful POVs and platform-informed recommendations
• Collaborate with clients and partners on content that authentically features the brand

Collaborate and Plan Across Teams

• Publish content, maintain calendars, and keep cross-functional teams synced
• Track performance and share learnings to inform future work
• Partner with Analytics on reporting and recommendations
• Help translate social trends, tone shifts, and memes into actionable content ideas

(Nice to Have) Create Light Content

• Occasionally develop clever posts when speed or real-time relevance matters

What You'll Bring:

• 2-4 years of experience managing social media communities on behalf of brands (internships count!)
• A strong grasp of social platforms-especially TikTok, Instagram, and the rhythm of what makes content land
• Solid writing and communication skills; you can channel a brand voice while still sounding human
• A proactive, detail-oriented mindset and a genuine interest in culture, social trends, and internet behavior
• A team-first attitude and excitement to learn from others
• Experience in CPG or lifestyle brands is a plus, but curiosity is essential

What We'll Bring:

• A workplace that's alive with creativity, respect, and humanity
• Growth opportunities and mentorship to help you build your career in social and digital strategy
• A hybrid model that balances flexibility and collaboration
• Comprehensive healthcare and wellness plans for you and your family
• 401(k), unlimited PTO , paid holidays, and Summer Fridays
• Additional perks like commuter benefits, family leave, and well-being programs
• Salary Range: $56,000-$65,000
• (New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role.)
• Location: NYC Metro Preferred

Location: Remote or in the New York office

Our Flexible Work Policy:

We believe that our best work happens in a hybrid working environment. If you are in the NYC (or commutable surrounding distance) hub we want to see you in person 2 days a week. That could mean in our office, in our client's office, on the road with them or attending an industry event.

For those outside the NYC hub, you will be asked to be in person too. Examples of this may include client meetings, events or team meetings. There will also be in person opportunities for you to connect with others who live in your hub to collaborate and work together.

If you plan on working remotely, we can accept applicants from the following states:

Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Texas, and Washington D.C.

M Booth & Associates is an equal opportunity employer. All candidates will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.