61,738 Resident Relations jobs in the United States

Director Of Community Management

The Director of Community Management is a key member of the leadership team, entrusted with overseeing the operations of a high-performing, large-scale portfolio of communities. This individual will be responsible for driving operational excellence, optimizing net operating income (NOI), enhancing resident satisfaction, and developing best-in-class talent. The role demands a strategic, forward-thinking leader who can execute the company's investment and operational vision while fostering a culture of innovation and performance.

Reporting to senior leadership, the Director will collaborate cross-functionally with departments including Revenue Management, Finance, Development, Marketing, Human Resources, Legal, and Technology to ensure alignment with the broader strategic plan. This is a high-impact, visible role that demands exceptional business acumen, people leadership, and executional rigor.

What You Will Do:

• Own full profit and loss (P&L) accountability for the assigned portfolio.
• Provide strategic and day-to-day leadership across Customer Relations, Maintenance, and Collections functions to ensure optimal operational performance and resident satisfaction.
• Oversee all aspects of staff management including recruitment, onboarding, training and development, performance management, and retention of team members.
• Lead, mentor, and empower a team of General Community and General Operations Managers responsible for multiple assets, ensuring seamless execution of strategic initiatives.
• Cascade corporate mission, vision, and strategic objectives across all levels of the portfolio to ensure alignment and performance at the asset level.
• Maximize portfolio NOI through disciplined financial oversight, operational efficiencies, and continuous performance improvement.
• Champion a resident-centric approach that delivers elevated service levels, fostering a competitive edge in the market.
• Develop and oversee the annual property operating plans and budgets; ensure robust financial forecasting and disciplined cost management.
• Provide high-impact coaching and career development pathways to operational leaders, promoting a culture of accountability, growth, and excellence.
• Establish and maintain enhanced service standards to deliver exceptional resident experiences; leverage technology, team engagement, and community outreach.
• Evaluate and improve organizational processes to drive consistency, scalability, and operational standardization.
• Enhance brand positioning and reputation, establishing the portfolio as the preferred choice in each market served.

What You Will Need:

• Bachelor's degree strongly preferred.
• 8+ years of progressive leadership experience in operations or portfolio management, preferably within the multifamily asset classes.
• Demonstrated track record of P&L ownership and financial accountability.
• Proven success in leading and managing large, multi-layered, geographically dispersed teams.
• Exceptional business acumen and strong financial fluency.
• Adept at influencing and collaborating across a highly matrixed organization.

What The Job Requires:

• Operates in a fast-paced work setting. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.
• Involves frequent interaction with customers. Requires effective communication skills and a professional demeanor.
• Requires the ability to work Monday through Friday. Entails in-person office requirements located at Essex's corporate office in San Mateo.
• Work is primarily conducted in an office setting. Requires the ability to sit or stand for extended periods, with a regular need to walk properties. This may involve walking and the use of stairs for prolonged periods of time. Involves the use of standard office equipment such as computers, phones, and printers.
• Frequent travel required to assigned properties to conduct site visits, meet with team members, and assess operations.

What You Will Bring To The Table:

• Strategic leadership in managing a major functional area or department with a blend of direct and matrixed reports.
• Strong track record of talent management, including recruiting, developing, and retaining high-performing teams.
• Exceptional communication and presentation skills; ability to convey complex information with clarity and confidence.
• High level of discretion and sound judgment in handling sensitive issues and high-stakes decisions.
• Advanced problem-solving, analytical, and quantitative capabilities; able to navigate ambiguity and deliver impactful solutions.
• Demonstrated ability to lead through change and drive results in alignment with corporate goals and values.

All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.

Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.

The pay range for this position is $148,000.00 - $24,000.00 per year. New hires generally start between 148,000.00 - 185,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs. This role is also eligible to participate in Essex's discretionary Annual Bonus program that is commensurate with the level of the position.

**Job Description:**
**Job Objectives**
+ Learn to provide an extraordinary customer experience in retail store setting.
+ Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
+ Models and delivers a distinctive and delightful customer experience.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Learn from store, pharmacy, district manager, competitors and customers/patients
+ Engage in a kick-off and day of service activity
+ Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
+ Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
+ Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
+ Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
+ Engage in weekly meetings with store manager or pharmacy manager
+ Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Complete evaluation of internship program upon completion.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes E-learnings and special assignments requested by Manager.
+ Shadow district leader for the specified time
**Communications**
+ Reports customer complaints to management.
+ Assists Store Manager in planning and attending community events.
**Job ID:** 1548148BR
**Title:** Community Management Intern
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 860 EAST AVE,CHICO,CA,95926-01220-13000-S
**Full District Office Address:** 860 EAST AVE,CHICO,CA,95926-01220-13000-S
**External Basic Qualifications:**
+ Should be a Student beginning or completing Senior year towards a Bachelor's degree
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Willingness to work flexible schedule, including evening and weekend hours.
**Preferred Qualifications:**
+ Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 13000-CHICO CA

**Job Description:**
**Job Objectives**
+ Learn to provide an extraordinary customer experience in retail store setting.
+ Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
+ Models and delivers a distinctive and delightful customer experience.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Learn from store, pharmacy, district manager, competitors and customers/patients
+ Engage in a kick-off and day of service activity
+ Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
+ Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
+ Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
+ Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
+ Engage in weekly meetings with store manager or pharmacy manager
+ Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Complete evaluation of internship program upon completion.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes E-learnings and special assignments requested by Manager.
+ Shadow district leader for the specified time
**Communications**
+ Reports customer complaints to management.
+ Assists Store Manager in planning and attending community events.
**Job ID:** 1603478BR
**Title:** Community Management Intern
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 1815 9TH AVE N,BESSEMER,AL,35020-03421-06033-S
**Full District Office Address:** 1815 9TH AVE N,BESSEMER,AL,35020-03421-06033-S
**External Basic Qualifications:**
+ Should be a Student beginning or completing Senior year towards a Bachelor's degree
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Willingness to work flexible schedule, including evening and weekend hours.
**Preferred Qualifications:**
+ Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Various
**Store:**

**Become a part of our caring community and help us put health first**
The Community Management Professional cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Community Management Professional reduces health disparities and promotes health equity and population health. The CM Professional is responsible for the executing the vision and strategy to address social determinants of health (SDOH) and advance health equity for the state of Louisiana and its Medicaid beneficiaries. The Professional will build and maintain relationships with the Louisiana Office of Public Health, local community-based organizations (CBO), providers, advocacy groups, and other key stakeholders throughout Louisiana to engage communities, address health disparities, and improve population health. The role requires cross-departmental collaboration and will be based in Louisiana.
**Responsibilities:**
Community Management Professional builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. Strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Community Management Professional will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
**Primary responsibilities include:**
+ Oversee, develop, and implement community-based programs, events and activities
+ Develop and manage event budgets, online and in person registration, and promotion plans.
+ Maintain the constituent database: create reports, maintain accuracy, enter/download/analyze data.
+ Build relationships with local organizations, government agencies, and community leaders
+ Represent the organization at public forums, networking events, and service projects
+ Collaborate with marketing or communications teams on outreach messaging and materials
+ Conducts research and analysis to identify community needs and concerns and assists in developing solutions and strategies.
+ Collaborates with other departments within the organization to ensure community needs are met and initiatives are implemented effectively.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in communications, public relations, nonprofit management, or a related field
+ Knowledge of Microsoft Office applications
+ Excellent verbal and written communication skills with the ability to present to large community groups and provider offices
+ Must have experience in marketing, community relations, event management, non-profit organizations
+ Outstanding interpersonal skills and an ability to work effectively as part of a team
+ Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism
+ Must reside in Region 2 which covers Baton Rouge, Louisiana - and be willing to travel 70%
**Preferred Qualifications**
+ Event planning and project coordination
+ Strong communication and public speaking
+ Community relationship management
+ Proficiency in Microsoft Office, CRM tools, or volunteer databases
**Additional Information**
**Schedule:** Monday-Friday to include flexibility, with covering events nights and weekends.
**Travel:** 70% to Provider's offices and to implement community-based programs, events and activities.
+ Must have a Valid driver's license with reliable transportation and the ability to travel within the state, as required
+ This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
**Work At Home Requirements**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be** asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.
Section 1121 of the Louisiana Code of Governmental Ethics states that current or former agency heads or elected officials, board or commission members or public employees of the Louisiana Health Department (LDH) who work directly with LDH's Medicaid Division cannot be considered for this opportunity. A separation of two (2) or more years from LDH is required for consideration. For more information please visit: Louisiana Board of Ethics (la.gov) ( While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$58,700 - $70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

**Become a part of our caring community and help us put health first**
The Community Management Professional cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Community Management Professional reduces health disparities and promotes health equity and population health. The CM Professional is responsible for the executing the vision and strategy to address social determinants of health (SDOH) and advance health equity for the state of Louisiana and its Medicaid beneficiaries. The Professional will build and maintain relationships with the Louisiana Office of Public Health, local community-based organizations (CBO), providers, advocacy groups, and other key stakeholders throughout Louisiana to engage communities, address health disparities, and improve population health. The role requires cross-departmental collaboration and will be based in Louisiana.
**Responsibilities:**
Community Management Professional builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. Strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Community Management Professional will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
**Primary responsibilities include:**
+ Oversee, develop, and implement community-based programs, events and activities
+ Develop and manage event budgets, online and in person registration, and promotion plans.
+ Maintain the constituent database: create reports, maintain accuracy, enter/download/analyze data.
+ Build relationships with local organizations, government agencies, and community leaders
+ Represent the organization at public forums, networking events, and service projects
+ Collaborate with marketing or communications teams on outreach messaging and materials
+ Conducts research and analysis to identify community needs and concerns and assists in developing solutions and strategies.
+ Collaborates with other departments within the organization to ensure community needs are met and initiatives are implemented effectively.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in communications, public relations, nonprofit management, or a related field
+ Knowledge of Microsoft Office applications
+ Excellent verbal and written communication skills with the ability to present to large community groups and provider offices
+ Must have experience in marketing, community relations, event management, non-profit organizations
+ Outstanding interpersonal skills and an ability to work effectively as part of a team
+ Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism
+ Must reside in Region 2 which covers Baton Rouge, Louisiana - and be willing to travel 70%
**Preferred Qualifications**
+ Event planning and project coordination
+ Strong communication and public speaking
+ Community relationship management
+ Proficiency in Microsoft Office, CRM tools, or volunteer databases
**Additional Information**
**Schedule:** Monday-Friday to include flexibility, with covering events nights and weekends.
**Travel:** 70% to Provider's offices and to implement community-based programs, events and activities.
+ Must have a Valid driver's license with reliable transportation and the ability to travel within the state, as required
+ This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
**Work At Home Requirements**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be** asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.
Section 1121 of the Louisiana Code of Governmental Ethics states that current or former agency heads or elected officials, board or commission members or public employees of the Louisiana Health Department (LDH) who work directly with LDH's Medicaid Division cannot be considered for this opportunity. A separation of two (2) or more years from LDH is required for consideration. For more information please visit: Louisiana Board of Ethics (la.gov) ( While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$58,700 - $70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

**Become a part of our caring community and help us put health first**
The Community Management Professional cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Community Management Professional reduces health disparities and promotes health equity and population health. The CM Professional is responsible for the executing the vision and strategy to address social determinants of health (SDOH) and advance health equity for the state of Louisiana and its Medicaid beneficiaries. The Professional will build and maintain relationships with the Louisiana Office of Public Health, local community-based organizations (CBO), providers, advocacy groups, and other key stakeholders throughout Louisiana to engage communities, address health disparities, and improve population health. The role requires cross-departmental collaboration and will be based in Louisiana.
**Responsibilities:**
Community Management Professional builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. Strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Community Management Professional will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
**Primary responsibilities include:**
+ Oversee, develop, and implement community-based programs, events and activities
+ Develop and manage event budgets, online and in person registration, and promotion plans.
+ Maintain the constituent database: create reports, maintain accuracy, enter/download/analyze data.
+ Build relationships with local organizations, government agencies, and community leaders
+ Represent the organization at public forums, networking events, and service projects
+ Collaborate with marketing or communications teams on outreach messaging and materials
+ Conducts research and analysis to identify community needs and concerns and assists in developing solutions and strategies.
+ Collaborates with other departments within the organization to ensure community needs are met and initiatives are implemented effectively.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in communications, public relations, nonprofit management, or a related field
+ Knowledge of Microsoft Office applications
+ Excellent verbal and written communication skills with the ability to present to large community groups and provider offices
+ Must have experience in marketing, community relations, event management, non-profit organizations
+ Outstanding interpersonal skills and an ability to work effectively as part of a team
+ Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism
+ Must reside in Region 2 which covers Baton Rouge, Louisiana - and be willing to travel 70%
**Preferred Qualifications**
+ Event planning and project coordination
+ Strong communication and public speaking
+ Community relationship management
+ Proficiency in Microsoft Office, CRM tools, or volunteer databases
**Additional Information**
**Schedule:** Monday-Friday to include flexibility, with covering events nights and weekends.
**Travel:** 70% to Provider's offices and to implement community-based programs, events and activities.
+ Must have a Valid driver's license with reliable transportation and the ability to travel within the state, as required
+ This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
**Work At Home Requirements**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be** asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.
Section 1121 of the Louisiana Code of Governmental Ethics states that current or former agency heads or elected officials, board or commission members or public employees of the Louisiana Health Department (LDH) who work directly with LDH's Medicaid Division cannot be considered for this opportunity. A separation of two (2) or more years from LDH is required for consideration. For more information please visit: Louisiana Board of Ethics (la.gov) ( While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$58,700 - $70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

**Become a part of our caring community and help us put health first**
The Community Management Professional cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Community Management Professional reduces health disparities and promotes health equity and population health. The CM Professional is responsible for the executing the vision and strategy to address social determinants of health (SDOH) and advance health equity for the state of Louisiana and its Medicaid beneficiaries. The Professional will build and maintain relationships with the Louisiana Office of Public Health, local community-based organizations (CBO), providers, advocacy groups, and other key stakeholders throughout Louisiana to engage communities, address health disparities, and improve population health. The role requires cross-departmental collaboration and will be based in Louisiana.
**Responsibilities:**
Community Management Professional builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. Strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Community Management Professional will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
**Primary responsibilities include:**
+ Oversee, develop, and implement community-based programs, events and activities
+ Develop and manage event budgets, online and in person registration, and promotion plans.
+ Maintain the constituent database: create reports, maintain accuracy, enter/download/analyze data.
+ Build relationships with local organizations, government agencies, and community leaders
+ Represent the organization at public forums, networking events, and service projects
+ Collaborate with marketing or communications teams on outreach messaging and materials
+ Conducts research and analysis to identify community needs and concerns and assists in developing solutions and strategies.
+ Collaborates with other departments within the organization to ensure community needs are met and initiatives are implemented effectively.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in communications, public relations, nonprofit management, or a related field
+ Knowledge of Microsoft Office applications
+ Excellent verbal and written communication skills with the ability to present to large community groups and provider offices
+ Must have experience in marketing, community relations, event management, non-profit organizations
+ Outstanding interpersonal skills and an ability to work effectively as part of a team
+ Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism
+ Must reside in Region 2 which covers Baton Rouge, Louisiana - and be willing to travel 70%
**Preferred Qualifications**
+ Event planning and project coordination
+ Strong communication and public speaking
+ Community relationship management
+ Proficiency in Microsoft Office, CRM tools, or volunteer databases
**Additional Information**
**Schedule:** Monday-Friday to include flexibility, with covering events nights and weekends.
**Travel:** 70% to Provider's offices and to implement community-based programs, events and activities.
+ Must have a Valid driver's license with reliable transportation and the ability to travel within the state, as required
+ This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
**Work At Home Requirements**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be** asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.
Section 1121 of the Louisiana Code of Governmental Ethics states that current or former agency heads or elected officials, board or commission members or public employees of the Louisiana Health Department (LDH) who work directly with LDH's Medicaid Division cannot be considered for this opportunity. A separation of two (2) or more years from LDH is required for consideration. For more information please visit: Louisiana Board of Ethics (la.gov) ( While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$58,700 - $70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

**Become a part of our caring community and help us put health first**
The Community Management Professional cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Community Management Professional reduces health disparities and promotes health equity and population health. The CM Professional is responsible for the executing the vision and strategy to address social determinants of health (SDOH) and advance health equity for the state of Louisiana and its Medicaid beneficiaries. The Professional will build and maintain relationships with the Louisiana Office of Public Health, local community-based organizations (CBO), providers, advocacy groups, and other key stakeholders throughout Louisiana to engage communities, address health disparities, and improve population health. The role requires cross-departmental collaboration and will be based in Louisiana.
**Responsibilities:**
Community Management Professional builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. Strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Community Management Professional will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
**Primary responsibilities include:**
+ Oversee, develop, and implement community-based programs, events and activities
+ Develop and manage event budgets, online and in person registration, and promotion plans.
+ Maintain the constituent database: create reports, maintain accuracy, enter/download/analyze data.
+ Build relationships with local organizations, government agencies, and community leaders
+ Represent the organization at public forums, networking events, and service projects
+ Collaborate with marketing or communications teams on outreach messaging and materials
+ Conducts research and analysis to identify community needs and concerns and assists in developing solutions and strategies.
+ Collaborates with other departments within the organization to ensure community needs are met and initiatives are implemented effectively.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in communications, public relations, nonprofit management, or a related field
+ Knowledge of Microsoft Office applications
+ Excellent verbal and written communication skills with the ability to present to large community groups and provider offices
+ Must have experience in marketing, community relations, event management, non-profit organizations
+ Outstanding interpersonal skills and an ability to work effectively as part of a team
+ Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism
+ Must reside in Region 2 which covers Baton Rouge, Louisiana - and be willing to travel 70%
**Preferred Qualifications**
+ Event planning and project coordination
+ Strong communication and public speaking
+ Community relationship management
+ Proficiency in Microsoft Office, CRM tools, or volunteer databases
**Additional Information**
**Schedule:** Monday-Friday to include flexibility, with covering events nights and weekends.
**Travel:** 70% to Provider's offices and to implement community-based programs, events and activities.
+ Must have a Valid driver's license with reliable transportation and the ability to travel within the state, as required
+ This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
**Work At Home Requirements**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be** asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.
Section 1121 of the Louisiana Code of Governmental Ethics states that current or former agency heads or elected officials, board or commission members or public employees of the Louisiana Health Department (LDH) who work directly with LDH's Medicaid Division cannot be considered for this opportunity. A separation of two (2) or more years from LDH is required for consideration. For more information please visit: Louisiana Board of Ethics (la.gov) ( While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$58,700 - $70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

**Become a part of our caring community and help us put health first**
The Community Management Professional cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Community Management Professional reduces health disparities and promotes health equity and population health. The CM Professional is responsible for the executing the vision and strategy to address social determinants of health (SDOH) and advance health equity for the state of Louisiana and its Medicaid beneficiaries. The Professional will build and maintain relationships with the Louisiana Office of Public Health, local community-based organizations (CBO), providers, advocacy groups, and other key stakeholders throughout Louisiana to engage communities, address health disparities, and improve population health. The role requires cross-departmental collaboration and will be based in Louisiana.
**Responsibilities:**
Community Management Professional builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. Strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Community Management Professional will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
**Primary responsibilities include:**
+ Oversee, develop, and implement community-based programs, events and activities
+ Develop and manage event budgets, online and in person registration, and promotion plans.
+ Maintain the constituent database: create reports, maintain accuracy, enter/download/analyze data.
+ Build relationships with local organizations, government agencies, and community leaders
+ Represent the organization at public forums, networking events, and service projects
+ Collaborate with marketing or communications teams on outreach messaging and materials
+ Conducts research and analysis to identify community needs and concerns and assists in developing solutions and strategies.
+ Collaborates with other departments within the organization to ensure community needs are met and initiatives are implemented effectively.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in communications, public relations, nonprofit management, or a related field
+ Knowledge of Microsoft Office applications
+ Excellent verbal and written communication skills with the ability to present to large community groups and provider offices
+ Must have experience in marketing, community relations, event management, non-profit organizations
+ Outstanding interpersonal skills and an ability to work effectively as part of a team
+ Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism
+ Must reside in Region 2 which covers Baton Rouge, Louisiana - and be willing to travel 70%
**Preferred Qualifications**
+ Event planning and project coordination
+ Strong communication and public speaking
+ Community relationship management
+ Proficiency in Microsoft Office, CRM tools, or volunteer databases
**Additional Information**
**Schedule:** Monday-Friday to include flexibility, with covering events nights and weekends.
**Travel:** 70% to Provider's offices and to implement community-based programs, events and activities.
+ Must have a Valid driver's license with reliable transportation and the ability to travel within the state, as required
+ This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
**Work At Home Requirements**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be** asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.
Section 1121 of the Louisiana Code of Governmental Ethics states that current or former agency heads or elected officials, board or commission members or public employees of the Louisiana Health Department (LDH) who work directly with LDH's Medicaid Division cannot be considered for this opportunity. A separation of two (2) or more years from LDH is required for consideration. For more information please visit: Louisiana Board of Ethics (la.gov) ( While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$58,700 - $70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our