1,689 Resident Services jobs in the United States
Resident Services Coordinator
10176 New York, New York
Brookfield Properties
Posted 3 days ago
Job Viewed
Job Description
Location
The Eugene - 435 W 31st Street
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Overview:
Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates. First point of contact with resident and provides high level of customer service. First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates
+ Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
+ Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures
+ Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
+ Receives, logs and distributes packages to residents and obtains signature for package delivery
+ Performs administrative functions including, but not limited to: answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed
Requirements:
+ A high school diploma or GED is required. Vocational training or some college courses completed is preferred
+ In addition to the education outlined above, 1-2 years of customer service experience
+ Good customer service skills
+ Good communication skills
Compensation
Commensurate with Experience
$17.84 - 24.98 hourly
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
+ Full benefits package
+ Generous paid time off
+ 401(k) with company match
+ Growth and advancement opportunities
+ Lucrative referral bonus program
+ Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-DG24
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
The Eugene - 435 W 31st Street
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Overview:
Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates. First point of contact with resident and provides high level of customer service. First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates
+ Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
+ Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures
+ Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
+ Receives, logs and distributes packages to residents and obtains signature for package delivery
+ Performs administrative functions including, but not limited to: answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed
Requirements:
+ A high school diploma or GED is required. Vocational training or some college courses completed is preferred
+ In addition to the education outlined above, 1-2 years of customer service experience
+ Good customer service skills
+ Good communication skills
Compensation
Commensurate with Experience
$17.84 - 24.98 hourly
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
+ Full benefits package
+ Generous paid time off
+ 401(k) with company match
+ Growth and advancement opportunities
+ Lucrative referral bonus program
+ Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-DG24
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
View Now
0
Resident Services Coordinator
75219 Dallas, Texas
Brookfield Properties
Posted 4 days ago
Job Viewed
Job Description
Location
The Merc - 1800 Main Street
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Overview:
Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. First point of contact with resident and provides high level of customer service. Plans, implements and promotes social and recreational programs for property residents.
+ First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees.
+ Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
+ Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures
+ Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
+ Receives, logs and distributes packages to residents and obtains signature for package delivery
+ Performs administrative functions including but not limited to answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed.
Requirements:
+ This position requires a(n) High school diploma / GED
+ Additional degree(s) that are preferred for this position include: Undergraduate Degree in General Studies
+ 1 - 2 years of customer service and resident retention experience required
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
+ Full benefits package
+ Generous paid time off
+ 401(k) with company match
+ Growth and advancement opportunities
+ Lucrative referral bonus program
+ Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-DG24
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
The Merc - 1800 Main Street
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Overview:
Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. First point of contact with resident and provides high level of customer service. Plans, implements and promotes social and recreational programs for property residents.
+ First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees.
+ Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
+ Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures
+ Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
+ Receives, logs and distributes packages to residents and obtains signature for package delivery
+ Performs administrative functions including but not limited to answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed.
Requirements:
+ This position requires a(n) High school diploma / GED
+ Additional degree(s) that are preferred for this position include: Undergraduate Degree in General Studies
+ 1 - 2 years of customer service and resident retention experience required
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
+ Full benefits package
+ Generous paid time off
+ 401(k) with company match
+ Growth and advancement opportunities
+ Lucrative referral bonus program
+ Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-DG24
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
View Now
1
Resident Services Coordinator
55443 Brooklyn Park, Minnesota
Ebenezer
Posted 4 days ago
Job Viewed
Job Description
City/State: Brooklyn Center, Minnesota
Categories: Support & Facility Services
Shift: Ebenezer
Job Status: day
Req ID: 152341
Pay Range: Ebenezer
**Job Overview**
The **Sanctuary of Brooklyn Center** is managed by Ebenezer, Minnesota's largest senior housing operator. We are located near public transportation and crossroads of I-694, I-94 and Highway 100 in Brooklyn Center, MN. The Sanctuary provides programming around our residents emotional, intellectual, social and spiritual needs. Our Brooklyn Center community host 158 units in combination of Assisted Living and Memory Care. As the senior housing division of Fairview Health Services, Ebenezer is Driven to Heal, Discover and Educate for Longer, Healthier, Meaningful Lives.
The **Resident Services Coordinator** is responsible for providing a wide range of administrative, Human Resources, employee staffing/scheduling, and billing support for our Senior Assisted Living/Memory Care community in Brooklyn Center, MN.
This part-time administrative/clerical support position includes;
+ 40 hours in two weeks
+ Every other weekend and holiday rotation
+ Cash Out Wages Before Payday with our New Benefit of Early Wage Access!
**Responsibilities** :
+ Maintains, approves changes, updates, and communicate employee nursing staffing schedules
+ Coordinates Human Resources functions: payroll, annual performance review tracking, education compliance, assists with scheduling interviews, and support personnel paperwork compliance.
+ Coordinates training of new employees and assigns/maintains Educare records reporting concerns to supervisors
+ Coordinates communication with Provider/Doctor scheduling
+ Schedules care conferences
+ Maintains Resident Directories and assists with resident correspondence
+ Main assist with billing, accounts receivable and accounts payable (If applicable)
+ Functions as a receptionist with providing administrative help for the senior living building (if applicable)
+ Works as a Resident Assistant (caregiver) upon request of building leadership
**Required Qualifications:**
+ Experience with MS office products
+ Ability to maintain a high level of customer service with tact and confidentiality
+ Strong communication skills and ability to interact effectively with a diverse group of staff/residents
+ Ability to be organized and solve problems
**Preferred Qualifications:**
+ One to three years related experience preferred
+ Vocational training (HUC or Medical records/secretary) or Degree /certificate in healthcare management or related field preferred
+ Experience in long term care or Assisted Living environment highly preferred
+ Experience working with eldermark or educare or similar software program
**Benefit Overview**
Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ( Disclaimer**
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
**EEO Statement**
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Categories: Support & Facility Services
Shift: Ebenezer
Job Status: day
Req ID: 152341
Pay Range: Ebenezer
**Job Overview**
The **Sanctuary of Brooklyn Center** is managed by Ebenezer, Minnesota's largest senior housing operator. We are located near public transportation and crossroads of I-694, I-94 and Highway 100 in Brooklyn Center, MN. The Sanctuary provides programming around our residents emotional, intellectual, social and spiritual needs. Our Brooklyn Center community host 158 units in combination of Assisted Living and Memory Care. As the senior housing division of Fairview Health Services, Ebenezer is Driven to Heal, Discover and Educate for Longer, Healthier, Meaningful Lives.
The **Resident Services Coordinator** is responsible for providing a wide range of administrative, Human Resources, employee staffing/scheduling, and billing support for our Senior Assisted Living/Memory Care community in Brooklyn Center, MN.
This part-time administrative/clerical support position includes;
+ 40 hours in two weeks
+ Every other weekend and holiday rotation
+ Cash Out Wages Before Payday with our New Benefit of Early Wage Access!
**Responsibilities** :
+ Maintains, approves changes, updates, and communicate employee nursing staffing schedules
+ Coordinates Human Resources functions: payroll, annual performance review tracking, education compliance, assists with scheduling interviews, and support personnel paperwork compliance.
+ Coordinates training of new employees and assigns/maintains Educare records reporting concerns to supervisors
+ Coordinates communication with Provider/Doctor scheduling
+ Schedules care conferences
+ Maintains Resident Directories and assists with resident correspondence
+ Main assist with billing, accounts receivable and accounts payable (If applicable)
+ Functions as a receptionist with providing administrative help for the senior living building (if applicable)
+ Works as a Resident Assistant (caregiver) upon request of building leadership
**Required Qualifications:**
+ Experience with MS office products
+ Ability to maintain a high level of customer service with tact and confidentiality
+ Strong communication skills and ability to interact effectively with a diverse group of staff/residents
+ Ability to be organized and solve problems
**Preferred Qualifications:**
+ One to three years related experience preferred
+ Vocational training (HUC or Medical records/secretary) or Degree /certificate in healthcare management or related field preferred
+ Experience in long term care or Assisted Living environment highly preferred
+ Experience working with eldermark or educare or similar software program
**Benefit Overview**
Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ( Disclaimer**
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
**EEO Statement**
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
View Now
2
Resident Services Specialist
55306 Burnsville, Minnesota
Ebenezer
Posted 4 days ago
Job Viewed
Job Description
City/State: Burnsville, Minnesota
Categories: Business Operations
Shift: Ebenezer
Job Status: day
Req ID: 148148
Pay Range: Ebenezer
**Job Overview**
We are looking for a **Resident Services Specilaist** to join our team in Burnsville, MN! This position assists residents living in HUD independent living to obtain needed supportive services from the community, to enable them to continue living as independently as possible and age in place in their homes.
This services schedule includes:
+ 48 hours every two weeks
+ Part time; Day shift
+ No Weekends!
**Responsibilites:**
+ Provide case management
+ Complete and submit, timely and accurately, all records, reports, and documents required by the property and federal and/or state agencies
+ Provide information and resources to be used by property staff, residents, and their family members
+ Establish contacts with agencies and service providers in the community
+ Performs other duties required by the specific housing community
+ Complies with all policies and standards
**Required Qualifications:**
+ Vocational/Technical Training or Associate Degree
+ Annual HUD Training (obtain 12 hours of training annually)
+ Three to five years of previous experience
+ Must be at least 21-years old
+ MS Office, Excel, and Word
+ Thorough knowledge of community services
+ Must be insurable under the employers Auto Insurance Coverage
+ Drivers License
+ Medical Exam Certification
**Preferred Qualifications:**
+ Bachelor's Degree: Social Work, Gerontology, Psychology or Counseling
+ Minnesota Social Worker License
+ AASC Certification
+ Five to ten years of previous experience
Join our dedicated team and contribute to our mission of helping seniors heal, discover, and lead longer, healthier, and more meaningful lives.
**Benefit Overview**
Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: Disclaimer**
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.
**EEO Statement**
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Categories: Business Operations
Shift: Ebenezer
Job Status: day
Req ID: 148148
Pay Range: Ebenezer
**Job Overview**
We are looking for a **Resident Services Specilaist** to join our team in Burnsville, MN! This position assists residents living in HUD independent living to obtain needed supportive services from the community, to enable them to continue living as independently as possible and age in place in their homes.
This services schedule includes:
+ 48 hours every two weeks
+ Part time; Day shift
+ No Weekends!
**Responsibilites:**
+ Provide case management
+ Complete and submit, timely and accurately, all records, reports, and documents required by the property and federal and/or state agencies
+ Provide information and resources to be used by property staff, residents, and their family members
+ Establish contacts with agencies and service providers in the community
+ Performs other duties required by the specific housing community
+ Complies with all policies and standards
**Required Qualifications:**
+ Vocational/Technical Training or Associate Degree
+ Annual HUD Training (obtain 12 hours of training annually)
+ Three to five years of previous experience
+ Must be at least 21-years old
+ MS Office, Excel, and Word
+ Thorough knowledge of community services
+ Must be insurable under the employers Auto Insurance Coverage
+ Drivers License
+ Medical Exam Certification
**Preferred Qualifications:**
+ Bachelor's Degree: Social Work, Gerontology, Psychology or Counseling
+ Minnesota Social Worker License
+ AASC Certification
+ Five to ten years of previous experience
Join our dedicated team and contribute to our mission of helping seniors heal, discover, and lead longer, healthier, and more meaningful lives.
**Benefit Overview**
Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: Disclaimer**
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.
**EEO Statement**
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
View Now
3
Resident Services Coordinator
55306 Burnsville, Minnesota
Ebenezer
Posted 4 days ago
Job Viewed
Job Description
City/State: Burnsville, Minnesota
Categories: Business Operations
Shift: Ebenezer
Job Status: day
Req ID: 149576
Pay Range: Ebenezer
**Job Overview**
The **Resident Services Coordinator** is responsible for providing a wide range of administrative, Human Resources, employee staffing/scheduling, and billing support for our Senior Assisted Living/Memory Care community in Burnsville, MN.
This full time administrative/clerical support position includes;
+ 80 hours in two weeks
+ Monday-Friday. May need to flex hours due to facility needs
+ Weekends as needed
+ Cash Out Wages Before Payday with our New Benefit of Early Wage Access!
**Arbors at Ridges** Assisted Living is located on the Ebenezer Ridges Burnsville Campus near Fairview Ridges Hospital. Arbors at Ridges offers 62 breathtaking apartments. We have a well-established community with warm residents, and a dedicated and seasoned staff! We are committed to well-rounded healthcare and successfully communicate with residents to promote high quality of life.
**Responsibilities** :
+ Maintains, approves changes, updates, and communicate employee nursing staffing schedules
+ Coordinates Human Resources functions: payroll, annual performance review tracking, education compliance, assists with scheduling interviews, and support personnel paperwork compliance.
+ Coordinates training of new employees and assigns/maintains Educare records reporting concerns to supervisors
+ Coordinates communication with Provider/Doctor scheduling
+ Schedules care conferences
+ Maintains Resident Directories and assists with resident correspondence
+ Main assist with billing, accounts receivable and accounts payable (If applicable)
+ Functions as a receptionist with providing administrative help for the senior living building (if applicable)
+ Works as a Resident Assistant (caregiver) upon request of building leadership
**Required Qualifications:**
+ Experience with MS office products
+ Ability to maintain a high level of customer service with tact and confidentiality
+ Strong communication skills and ability to interact effectively with a diverse group of staff/residents
+ Ability to be organized and solve problems
**Preferred Qualifications:**
+ One to three years related experience preferred
+ Vocational training (HUC or Medical records/secretary) or Degree /certificate in healthcare management or related field preferred
+ Experience in long term care or Assisted Living environment highly preferred
+ Experience working with eldermark or educare or similar software program
**Benefit Overview**
Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ( Disclaimer**
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
**EEO Statement**
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Categories: Business Operations
Shift: Ebenezer
Job Status: day
Req ID: 149576
Pay Range: Ebenezer
**Job Overview**
The **Resident Services Coordinator** is responsible for providing a wide range of administrative, Human Resources, employee staffing/scheduling, and billing support for our Senior Assisted Living/Memory Care community in Burnsville, MN.
This full time administrative/clerical support position includes;
+ 80 hours in two weeks
+ Monday-Friday. May need to flex hours due to facility needs
+ Weekends as needed
+ Cash Out Wages Before Payday with our New Benefit of Early Wage Access!
**Arbors at Ridges** Assisted Living is located on the Ebenezer Ridges Burnsville Campus near Fairview Ridges Hospital. Arbors at Ridges offers 62 breathtaking apartments. We have a well-established community with warm residents, and a dedicated and seasoned staff! We are committed to well-rounded healthcare and successfully communicate with residents to promote high quality of life.
**Responsibilities** :
+ Maintains, approves changes, updates, and communicate employee nursing staffing schedules
+ Coordinates Human Resources functions: payroll, annual performance review tracking, education compliance, assists with scheduling interviews, and support personnel paperwork compliance.
+ Coordinates training of new employees and assigns/maintains Educare records reporting concerns to supervisors
+ Coordinates communication with Provider/Doctor scheduling
+ Schedules care conferences
+ Maintains Resident Directories and assists with resident correspondence
+ Main assist with billing, accounts receivable and accounts payable (If applicable)
+ Functions as a receptionist with providing administrative help for the senior living building (if applicable)
+ Works as a Resident Assistant (caregiver) upon request of building leadership
**Required Qualifications:**
+ Experience with MS office products
+ Ability to maintain a high level of customer service with tact and confidentiality
+ Strong communication skills and ability to interact effectively with a diverse group of staff/residents
+ Ability to be organized and solve problems
**Preferred Qualifications:**
+ One to three years related experience preferred
+ Vocational training (HUC or Medical records/secretary) or Degree /certificate in healthcare management or related field preferred
+ Experience in long term care or Assisted Living environment highly preferred
+ Experience working with eldermark or educare or similar software program
**Benefit Overview**
Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ( Disclaimer**
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
**EEO Statement**
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
View Now
4
Resident Services Coordinator
37230 Nashville, Tennessee
Brookfield Properties
Posted 4 days ago
Job Viewed
Job Description
Location
The Burnham Nashville - 501 5th Ave. S.
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Overview:
Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. First point of contact with resident and provides high level of customer service. Plans, implements and promotes social and recreational programs for property residents.
+ First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees.
+ Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
+ Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures
+ Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
+ Receives, logs and distributes packages to residents and obtains signature for package delivery
+ Performs administrative functions including but not limited to answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed.
Requirements:
+ This position requires a(n) High school diploma / GED
+ Additional degree(s) that are preferred for this position include:
employee Degree in General Studies
+ 1 - 2 years of customer service and resident retention experience required
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
+ Full benefits package
+ Generous paid time off
+ 401(k) with company match
+ Growth and advancement opportunities
+ Lucrative referral bonus program
+ Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-JS1
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
The Burnham Nashville - 501 5th Ave. S.
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Overview:
Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. First point of contact with resident and provides high level of customer service. Plans, implements and promotes social and recreational programs for property residents.
+ First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees.
+ Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
+ Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures
+ Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
+ Receives, logs and distributes packages to residents and obtains signature for package delivery
+ Performs administrative functions including but not limited to answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed.
Requirements:
+ This position requires a(n) High school diploma / GED
+ Additional degree(s) that are preferred for this position include:
employee Degree in General Studies
+ 1 - 2 years of customer service and resident retention experience required
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
+ Full benefits package
+ Generous paid time off
+ 401(k) with company match
+ Growth and advancement opportunities
+ Lucrative referral bonus program
+ Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-JS1
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
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5
Resident Services Coordinator
55424
Ebenezer
Posted 9 days ago
Job Viewed
Job Description
City/State: Edina, Minnesota
Categories: Support & Facility Services
Shift: Ebenezer
Job Status: day
Req ID: 152549
Pay Range: Ebenezer
**Job Overview**
We are looking for a **Resident Services Coordinator** to join our senior cooperative 7500 York Cooperative in Edina, MN! This positions will help members in the community deal with change. To serve as a resource to all members as it pertains to services in the home, committee activities, and as a source for information.
This coordinator schedule includes;
+ 48 hours every two weeks
+ Part time, Day shift
+ No weekends
**Responsibilities:**
+ Serves as point of contact for members
+ Develops professional relationships with members and their friends and families.
+ Assists community with committee development.
+ Serves as resource to members and families seeking information in social services related areas.
+ Prepares or obtains materials for community resource and program files.
+ Provides guidance and support when dealing with aging in place issues, including memory loss.
+ Reaches out to and works with community providers for referrals and educational opportunities.
+ Organizes and facilitates support programs and groups, including caregiver and grief support.
+ Must be able to work independently, be comfortable problem solving, and have access to community resources in the field of aging.
+ Maintains professional and accurate documentation of files and action plans and progress toward goals.
+ Assists, as needed, in taking minutes at committee meetings.
+ Maintains a high level of confidentiality.
**Required Qualifications:**
+ A.A./A.S.
+ 1 year experience with older adult population
**Preferred Qualifications:**
+ Bachelor of Arts Social Work or related field
+ 3 years experience with older adult population
+ Minnesota Social Work License
**Benefit Overview**
Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ( Disclaimer**
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
**EEO Statement**
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Categories: Support & Facility Services
Shift: Ebenezer
Job Status: day
Req ID: 152549
Pay Range: Ebenezer
**Job Overview**
We are looking for a **Resident Services Coordinator** to join our senior cooperative 7500 York Cooperative in Edina, MN! This positions will help members in the community deal with change. To serve as a resource to all members as it pertains to services in the home, committee activities, and as a source for information.
This coordinator schedule includes;
+ 48 hours every two weeks
+ Part time, Day shift
+ No weekends
**Responsibilities:**
+ Serves as point of contact for members
+ Develops professional relationships with members and their friends and families.
+ Assists community with committee development.
+ Serves as resource to members and families seeking information in social services related areas.
+ Prepares or obtains materials for community resource and program files.
+ Provides guidance and support when dealing with aging in place issues, including memory loss.
+ Reaches out to and works with community providers for referrals and educational opportunities.
+ Organizes and facilitates support programs and groups, including caregiver and grief support.
+ Must be able to work independently, be comfortable problem solving, and have access to community resources in the field of aging.
+ Maintains professional and accurate documentation of files and action plans and progress toward goals.
+ Assists, as needed, in taking minutes at committee meetings.
+ Maintains a high level of confidentiality.
**Required Qualifications:**
+ A.A./A.S.
+ 1 year experience with older adult population
**Preferred Qualifications:**
+ Bachelor of Arts Social Work or related field
+ 3 years experience with older adult population
+ Minnesota Social Work License
**Benefit Overview**
Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ( Disclaimer**
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
**EEO Statement**
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
View Now
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About the latest Resident services Jobs in United States !
6
Resident Services Coordinator
Los Angeles, California
Shapell Properties Inc
Posted today
Job Viewed
Job Description
Job Description
Job Description
About the Role
We have an opportunity for a Resident Services Coordinator for our community in Porter Ranch. This role is key to fostering a positive living experience for our residents. The Resident Services Coordinator is responsible for implementing strategies to improve customer satisfaction and loyalty. Assist in the leasing process by marketing, leasing apartment homes as is necessary.
Essential Responsibilities
Operations & Communication
- Serve as the primary contact for resident inquiries via phone and email
- Resolve concerns with empathy, accuracy, and professionalism
- Ensure the leasing office is warm, welcoming, and organized
- Communicate positively with colleagues and offer assistance proactively
- Uphold company safety standards and report incidents promptly
Resident Experience & Marketing
- Practice active listening and deliver high-level customer care
- Plan and host engaging resident events
- Keep informed about community features and local amenities
- Promote positive online reviews and reputation management
Leasing
- Assist in marketing, leasing, and pre-leasing apartment homes
- Follow up on leads using the Yardi CRM system
- Prepare lease applications, move-in documents, and addendums
- Maintain secure handling of rent payments and office documentation
- Support application verification and approval processes
Who You Are
- A strong communicator who thrives on helping others
- Organized, responsible, and proactive in your work
- Knowledgeable about Fair Housing Laws and lease agreements
- Collaborative and respectful toward residents and team members
- Motivated to contribute to community success and retention
Normal work schedule may include weekends. Competitive hourly rate, leasing bonuses, housing discount available and excellent benefits.
Equal Opportunity Employer
Benefits:
- 401(k) /401k matching
- Dental insurance
- Employee assistance program
- Flexible Spending Account
- Health insurance
- Health Savings Account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
View Now
7
Resident Services Manager
Southport, Connecticut
West Shore
Posted today
Job Viewed
Job Description
Job Description
Job Description
Resident Services Job Description Summary
The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents.
ESSENTIAL JOB DUTIES:
• Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention.
• Acquire a broad knowledge of the community and the surrounding area.
• Prepare and maintain log of resident issues and services provided.
• Assist residents with resolution of lease violations under the direct supervision of the Property Manager.
• Prepare and deliver move in and renewal gifts.
• Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property.
• Coordinate all resident events. Minimum of one event per month.
• Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution.
• Manage Kingsley platform and address any resident concerns within 24 hours.
• Greet, tour and lease to prospects as well as respond to any leads that come in. COMPETENCIES:
• Understand the needs of the resident population and property in which they live.
• Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency.
• Flexibility and ability to manage a complex workload in varied work environments
• Strong interpersonal, communication, organization, writing and computer skills
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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8
Resident Services Manager
Savannah, Tennessee
West Shore
Posted today
Job Viewed
Job Description
Job Description
Job Description
Resident Services Job Description Summary
The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents.
ESSENTIAL JOB DUTIES:
• Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention.
• Acquire a broad knowledge of the community and the surrounding area.
• Prepare and maintain log of resident issues and services provided.
• Assist residents with resolution of lease violations under the direct supervision of the Property Manager.
• Prepare and deliver move in and renewal gifts.
• Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property.
• Coordinate all resident events. Minimum of one event per month.
• Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution.
• Manage Kingsley platform and address any resident concerns within 24 hours.
• Greet, tour and lease to prospects as well as respond to any leads that come in.
COMPETENCIES:
• Understand the needs of the resident population and property in which they live.
• Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency.
• Flexibility and ability to manage a complex workload in varied work environments
• Strong interpersonal, communication, organization, writing and computer skills
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Powered by JazzHR
VgvJReVyYh
View Now
9