6,215 Residential Care Assistant jobs in the United States
Social Care Navigator
Posted today
Job Viewed
Job Description
Job Description
ABOUT JFS
For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best.
OUR VALUES
Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time”
Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful
Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience.
SUMMARY
The Social Care Navigator will support individuals in accessing health-related social needs (HRSNs) services under the 1115 Waiver. The role involves helping clients understand and navigate the HRSNs, connect with community resources, and develop care plans tailored to their specific needs. The Social Care Navigator will conduct screenings to identify unmet health-related social needs and connect clients to enhanced HRSN services or to existing community, state, or federal supports. Additionally, the Social Care Navigator will work closely with Health Home Care Coordinators and other JFS staff, to connect current JFS clients to HRSN services and provide education about these services.
RESPONSIBILITIES & DUTIES
A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services.
- Conduct HRSN screenings, eligibility assessments, and develop client-centered Plan of Care to address client needs.
- Assist clients with achieving their goals, in accordance with the Plan of Care.
- Coordinate referrals to HRSN services, Health Homes, and other existing community, state, or federal programs and supports.
- Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices.
- Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation.
- Monitor and track client progress, ensuring that services are delivered to meet client needs. Provide ongoing support, check in on client outcomes, and adjust Plan of Care as needed.
- Works closely with the interdisciplinary care team, including Health Home Care Coordinators and other JFS staff, to connect clients to HRSN services.
- Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals.
- Build and maintain relationships with community-based organizations, social service agencies, and other relevant stakeholders to ensure access to available resources for clients.
- Assist clients during periods of crisis, ensuring they receive immediate attention and support in accessing necessary services.
- Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients.
- Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter.
- Effectively utilize electronic systems, including WNYICC documentation platform, HEALTHeLink, PSYCKES, and ePACES.
- Provide education to other members of the Care Coordination Division and other JFS departments on the 1115 Waiver and HRSNs services
- Attend agency and department in-service training and staff meetings as well as any other agency related activities as required.
- Effectively support health home programs on an as needed basis.
QUALIFICATIONS
Education and Experience
- Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND
- Two (2) years of experience providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism, or substance abuse, and/or children with SED
OR
- Bachelor's level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses
OR
- Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population.
Knowledge, Skills, & Abilities
- Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment.
- Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems.
- Bilingual skills desirable. English speaking and writing fluency required.
- Demonstrate basic knowledge of chronic conditions, including chronic mental conditions, HIV/AIDS, and serious mental illness.
Competencies
- Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one.
- Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively.
- Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways
- Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities
- Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity)
- Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines.
WORKING CONDITIONS
- Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services.
- Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$00k.
- Flexible hours including days and some evenings and/or weekends.
PHYSICAL REQUIREMENTS
- Physical activities and efforts required working in an office environment.
- Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents.
- Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person.
- Mobility sufficient to conduct regular duties within a normal office environment and community.
COMPENSATION & BENEFITS
- Competitive salary of 21.00 to 28.00 per hour, commensurate with experience and qualifications.
- Health, Dental, and Vision insurance.
- Accrued Paid Time Off (PTO) of 4+ weeks.
- 401k retirement plan with agency contribution of 4%.
- 13+ observed holidays annually.
- Reduced full-time work week of 35 hours and early close on Fridays.
The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities.
Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Certified Nursing Assistant - Residential Care
Posted today
Job Viewed
Job Description
Mary's Woods is seeking collaborative and dedicated Certified Nursing Assistants to provide excellent care to our residents while continuing to promote our mission.
No experience required - we provide paid training!
Employee Benefits:
- Free Employee TriMet Pass
- Medical, Dental, Vision, Life, Disability and Flexible Spending Account first of the month after hire (working 30+ hours per week)
- Employee Assistance Program
- 403b with match
- Paid Time Off & Holidays
- Tuition Assistance Program
- Access to Fitness Center & Pool
- Complimentary Food Item per Shift
The starting wage depends on experience, certification and education.
Schedules Available:
- Sunday Day/Evening Double Shift (6:30 am - 11:00 pm)
- Monday to Friday Evening Shift (2:30 pm - 11:00 pm)
- Sunday to Wednesday Evening Shift (2:30 pm - 11:00 pm)
- Thursday to Monday Night Shift (10:30 pm - 7:00 am)
Below are some of the core responsibilities, experience and skills needed to be successful:
- Provide direct care to residents under direct supervision according to policies and procedures, and ensure care to our residents is provided in an atmosphere of comfort, independence and dignity
- Must be comfortable working independently and with others
- Must be able to manage time and complete tasks effectively
- Must be comfortable working with people with Dementia
- Education and/or experience equivalent to the completion of a high school diploma or GED
- Hold a current and unencumbered license with the Oregon State Board of Nursing as a Certified Nursing Assistant
- Current First Aid Card, CPR card, and Food Handlers card within 90 days of hire
Working at Mary's Woods in any capacity means you're supporting an organization with a mission rooted in the core values of respect, compassion, excellence, stewardship and justice. We are committed to hospitality in every sense of the word -- priding ourselves on providing exceptional care to residents, opportunities for our employees and neighborliness to our surrounding community. You're encouraged to apply today if these principles resonate with you!
If you experience any challenges with the application process, please contact Mary's Woods HR Department at
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Community Social Care - Caregiver
Posted 26 days ago
Job Viewed
Job Description
I'm looking for someone who need help and assistance at home.The ideal candidate will have experience in home care. We are seeking compassionate and dedicated Caregiver to provide essential support to individuals in need of assistance. The ideal candidate will have experience in home care. This role is vital in enhancing the quality of life for our clients by ensuring their safety, comfort, and well being.
Duties
- Assist clients with daily living activities such as bathing, dressing, and grooming.
- Provide companionship and emotional support to enhance the client's quality of life.
- Monitor and record vital signs as needed to ensure health and safety.
- Prepare nutritious meals according to dietary requirements and preferences.
- Assist with medication reminders and ensure proper administration as prescribed.
- Support clients with mobility and transfers to prevent falls or injuries.
- Engage clients in meaningful activities that promote cognitive function and memory care.
- Maintain a clean and safe environment within the home.
- Collaborate with co-workers to deliver comprehensive care.
Company Details
Senior Social Care Coordinator
Posted today
Job Viewed
Job Description
You will play a crucial role in case management, providing ongoing support, advocacy, and crisis intervention for clients. This involves maintaining detailed case records, tracking progress, and ensuring confidentiality and adherence to ethical standards. Collaboration is key; you will work closely with a multidisciplinary team of healthcare professionals, community partners, and government agencies to ensure a holistic approach to client care. The ideal candidate will possess strong leadership skills to mentor junior staff and contribute to program development and evaluation. You will also be involved in outreach activities, community education, and building strong relationships with stakeholders.
Qualifications:
- Bachelor's degree in Social Work, Sociology, Psychology, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in social work, community services, or case management.
- Proven experience in program coordination and development.
- Strong understanding of social welfare systems, community resources, and relevant legislation.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in case management software and Microsoft Office Suite.
- Experience with crisis intervention and de-escalation techniques.
- A passion for making a difference in the lives of others.
Remote Social Care Coordinator
Posted today
Job Viewed
Job Description
In this vital role, you will act as a key liaison between clients seeking assistance and the network of community resources available. Your responsibilities will include conducting needs assessments via phone and video calls, identifying appropriate services such as housing assistance, food security programs, mental health support, and job training, and facilitating client referrals. You will maintain detailed case notes and track client progress to ensure successful outcomes.
Key Responsibilities:
- Conduct comprehensive needs assessments with clients through virtual platforms (phone, video conferencing).
- Identify and assess eligible clients for various social support programs and services.
- Provide information, referrals, and direct assistance to clients seeking resources like housing, food, healthcare, and employment.
- Develop personalized support plans in collaboration with clients, outlining steps to achieve their goals.
- Maintain accurate and confidential client records in the organization's database.
- Monitor client progress and follow up to ensure services are effectively utilized and needs are met.
- Build and maintain strong relationships with partner agencies and service providers within the community.
- Advocate for clients to ensure they receive equitable access to necessary support.
- Participate in team meetings and training sessions to enhance service delivery.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Master's degree preferred.
- Minimum of 3 years of experience in social work, case management, or a related community support role.
- Strong understanding of social services, community resources, and the challenges faced by vulnerable populations.
- Excellent active listening, empathy, and communication skills.
- Proficiency in case management software and virtual communication tools.
- Ability to manage a caseload effectively and maintain confidentiality.
- Demonstrated ability to work independently and collaboratively in a remote setting.
- Knowledge of relevant local and state social service regulations is a plus.
If you are passionate about making a difference in people's lives and possess the skills to coordinate care and resources effectively from a distance, we invite you to apply for this meaningful remote opportunity.
Social Care Assistant (Hiring Immediately)
Posted today
Job Viewed
Job Description
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials
Minimum Offer
$ 22.49/hr.
Maximum Offer
$ 33.74/hr.
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Case Management - UPC
FTE: 0.80
Full Time
Shift: Days
Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individuals ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.
Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental condition; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individuals service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individuals behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individuals needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may not seem right
Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline
Experience:
Essential:
1 year directly related experience
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible
Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.
Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Subject to random alcohol and substance testing
Department: Behavioral and Mental Health
Social Care Assistant (Hiring Immediately)
Posted today
Job Viewed
Job Description
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials
Minimum Offer
$ 22.49/hr.
Maximum Offer
$ 33.74/hr.
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Case Management - UPC
FTE: 0.80
Full Time
Shift: Days
Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individuals ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.
Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental condition; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individuals service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individuals behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individuals needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may not seem right
Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline
Experience:
Essential:
1 year directly related experience
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible
Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.
Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Subject to random alcohol and substance testing
Department: Behavioral and Mental Health
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Social Care Network Care Navigator
Posted 1 day ago
Job Viewed
Job Description
At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services-core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.
Responsibilities
The Care Navigator (CN) engages and assesses families and individuals enrolled in Medicaid for additional support services in a broad range of social and health-related domains. The CN navigates clients to enhanced services provided by Social Care Networks or existing programs and follows up to ensure services are provided and social needs are met.
Core Responsibilities:
- Assesses unmet needs of family utilizing the Accountable Health Communities (AHC) Health Related Service Needs (HRSN) Screening.
- Gathers consent and conducts verbal screenings over the phone and in person with New York Foundling clients in all 5 boroughs who are enrolled in Medicaid. Enters screening information into Social Care Network (SCN) on-line platforms in a timely manner.
- Conducts eligibility assessments for all participants who have completed screenings to confirm if member is qualified to receive Enhanced Health Related Service Needs (EHRSNs).
- Navigates qualifying members with Enhanced Health Related Service Needs to services within the social care network operating out of their borough (SOMOS, UniteUs, SIPPS). Refers non-qualifying members to existing services.
- Enters contacts with families and collaterals into all platforms in a timely manner in accordance with agency and stakeholder guidelines to ensure that all work is thoroughly documented, up-to date and accurate.
- Follows up with clients directed to Enhanced Services to ensure appointment compliance. Conducts follow-up calls with clients whose needs may change due to Major Life Events (MLEs) within 1 year of initial HRSN screening.
- Offers technical support to Foundling staff of Care Navigators and Health Home Care Managers when issues arise in on-line platforms and databases.
Qualifications
- High School Diploma/ GED and one year relevant work in child welfare or social services or life experience or A Bachelor's degree in social work, psychology, or a related field is preferred.
- Experience or knowledge of providing service coordination, linkages, and/or referrals to community-based programs.
- A passion for serving children and families. Relevant experience in child welfare, social services, or a related field is preferred.
- Excellent writing, communication, interpersonal, problem-solving, time management and organizational skills.
- Ability to work independently and as part of a team. Proven self-management abilities including meeting deadlines, prioritizing multiple tasks efficiently, timely completion of documentation and maintaining accurate and up-to-date case records.
- Ability to work effectively with a diverse, multidisciplinary team as well as a diverse client population.
- Ability to receive feedback to professionally grow and/or improve and be flexible with programmatic needs and changes.
- Must be comfortable and able to travel for in-person meetings at Foundling offices.
- Demonstrated strong commitment to safety.
Education Required
High School / G.E.D.
Recruitment Tagline
Hiring Impact, Changing Lives Together
Salary Range:
$24.97hour +(Education Additive $.09; Bilingual Additive 1.92)
Social Care Network Care Navigator
Posted 13 days ago
Job Viewed
Job Description
At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services-core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.
Responsibilities
The Care Navigator (CN) engages and assesses families and individuals enrolled in Medicaid for additional support services in a broad range of social and health-related domains. The CN navigates clients to enhanced services provided by Social Care Networks or existing programs and follows up to ensure services are provided and social needs are met.
Core Responsibilities:
- Assesses unmet needs of family utilizing the Accountable Health Communities (AHC) Health Related Service Needs (HRSN) Screening.
- Gathers consent and conducts verbal screenings over the phone and in person with New York Foundling clients in all 5 boroughs who are enrolled in Medicaid. Enters screening information into Social Care Network (SCN) on-line platforms in a timely manner.
- Conducts eligibility assessments for all participants who have completed screenings to confirm if member is qualified to receive Enhanced Health Related Service Needs (EHRSNs).
- Navigates qualifying members with Enhanced Health Related Service Needs to services within the social care network operating out of their borough (SOMOS, UniteUs, SIPPS). Refers non-qualifying members to existing services.
- Enters contacts with families and collaterals into all platforms in a timely manner in accordance with agency and stakeholder guidelines to ensure that all work is thoroughly documented, up-to date and accurate.
- Follows up with clients directed to Enhanced Services to ensure appointment compliance. Conducts follow-up calls with clients whose needs may change due to Major Life Events (MLEs) within 1 year of initial HRSN screening.
- Offers technical support to Foundling staff of Care Navigators and Health Home Care Managers when issues arise in on-line platforms and databases.
Qualifications
- High School Diploma/ GED and one year relevant work in child welfare or social services or life experience or A Bachelor's degree in social work, psychology, or a related field is preferred.
- Experience or knowledge of providing service coordination, linkages, and/or referrals to community-based programs.
- A passion for serving children and families. Relevant experience in child welfare, social services, or a related field is preferred.
- Excellent writing, communication, interpersonal, problem-solving, time management and organizational skills.
- Ability to work independently and as part of a team. Proven self-management abilities including meeting deadlines, prioritizing multiple tasks efficiently, timely completion of documentation and maintaining accurate and up-to-date case records.
- Ability to work effectively with a diverse, multidisciplinary team as well as a diverse client population.
- Ability to receive feedback to professionally grow and/or improve and be flexible with programmatic needs and changes.
- Must be comfortable and able to travel for in-person meetings at Foundling offices.
- Demonstrated strong commitment to safety.
Education Required
High School / G.E.D.
Recruitment Tagline
Hiring Impact, Changing Lives Together
Salary Range:
$24.97hour +(Education Additive $.09; Bilingual Additive 1.92)
Billing Specialist, Social Care Network
Posted 21 days ago
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Job Description
Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.
PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs - such as food, housing, employment, health insurance, and sexual health services - across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings.
New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens.
This is a grant-funded position ending March 31, 2027.
Position Summary:
Under the general supervision of the SCN Billing Supervisor, the Billing Specialist will support critical service provider billing functions for the WholeYouNYC SCN. Primary responsibilities include service delivery invoice review and approval and support for SCN billing issue analysis and troubleshooting.
Specifically, the Billing Specialist will:
- Review and approve SCN service delivery invoices in Unite Us, troubleshooting issues directly with internal teams and external partners, as needed.
- Ensure that SCN service delivery invoices are accurate, timely and compliant with relevant regulations.
- Review and approve manual SCN service provider authorization requests.
- Support SCN claims submission including exception review, analysis and remediation.
- Act as an SCN invoicing, claims and billing subject matter advisor providing input and assistance to supervisor, internal teams and external partners as requested.
- Collaborate with other departments to resolve billing-related inquiries, discrepancies and issues.
- Provide programmatic support for SCN and service provider payments reconciliation.
- Provide insights that inform SCN learnings about billing trends, issues and opportunities. Support the planning and implementation of improvement initiatives.
- Participate in network engagement meetings, staff / team meetings, mentoring meetings, planning meetings and others, as needed.
- Support special projects as needed, including focused account audits, research, and follow-up.
- Other duties as assigned.
- High school diploma, GED or equivalent.
- Minimum 2 years' experience in medical billing or related experience.
- Working knowledge of medical billing procedures, claims processing, payment posting and reconciliation protocols.
- Strong attention to detail with excellent analytical and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining a high degree of accuracy and efficiency.
- Computer skills and the ability to learn and navigate new technology solutions with ease.
- Ability to work independently and as part of a team.
- Excellent communication (listening, written, oral) skills and ability to communicate effectively in-person, via email and/or phone with partners who work across various sectors.
- Associate's degree in medical billing or a related field.
- Certification in medical billing and coding.
Benefits:
• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403(b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing trainings and continuous opportunities for professional growth and development.
At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don't have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.
We look forward to learning more about you!
PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.
Monday - Friday
9am -5pm
35 hours per week