1,592 Resort Staff jobs in the United States
Maintenance- Golf Resort-Resort Maintenance
Posted 4 days ago
Job Viewed
Job Description
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Job Purpose:
Diagnose and repair, install, and make adjustments to Golf Resort facilities
(Will be a Part Time position, weekend nights.)
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
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Keeps resort facilities operational by responding to minor repair requests, performing carpentry, carpeting, tiling, plumbing, and plumbing repairs, basic installations, electrical repair of 120/240vac single phase devices, adjusting and performing preventive maintenance, maintaining the shop log, documenting assignments through the work order database system, and informing Maintenance Supervisor of major repair needs following established procedures.
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Maintains safe work and storage areas by observing all applicable local, state and federal safety guidelines and codes while using tools, performing equipment repairs, organizing parts inventory, and storing tools and equipment.
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Assists Maintenance Management by performing other duties as assigned.
Job Specifications:
Education and Experience:
Essential:
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3 years vocational general maintenance training or related experience
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1 year experience in construction trade (HVAC, Plumbing, Electrical)
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CA Driver’s License in good standing
Desirable:
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Certificate of related vocational training
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Hotel maintenance experience
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Building construction and maintenance experience
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Basic plumbing and electrical experience
Skills and Knowledge:
Essential:
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Ability to diagnose and repair equipment and utilities
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Ability to read and understand blueprints and schematics
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Ability to use tools of the appropriate trade
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Ability to work from ladders, scaffolds and lifts
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Ability to reach, crouch, bend and kneel
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Ability to understand and follow verbal directives and written directions
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Ability to lift up to 80 lbs
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Ability to operate power tools
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Ability to perform simple mathematical calculations and measurements
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Ability to accept constructive criticism
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Ability to interact effectively with team members and guests
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Ability to maintain professionalism and composure
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Ability to appear for work on time and in proper attire
Desirable:
- Multi-lingual
Supervisory/Managerial Accountability:
Direct: None
Indirect: None
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
Job Details
Pay Type Hourly
Resort Manager
Posted today
Job Viewed
Job Description
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Property Manager in Willis, Texas. Nestled near the shimmering waters of Lake Conroe, our inviting space offers large spacious campgrounds finely kept for an optimal camping outing.
Resort Manager
What you’ll do:
The Resort Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals.
Your job will include:
- Provide exceptional customer service to residents and guests to ensure an excellent experience.
- Manage the resources and assets of the property, including buildings and amenities.
- Conduct marketing activities to attract new customers.
- Hire and manage resort employees.
- Prepare, manage and analyze the operational budget of the resort.
- Maximize the profitability of the property.
- Maintain the resort and ensure that it’s clean and attractive.
- Partner with the marketing team to attract new guests.
- Analyze, prepare and manage the operational budget of the resort to improve its profitability.
Your skills and experience include:
- Bachelor’s degree, or a combination of education and equivalent experience.
- 5+ years of property management experience, preferably in an RV or manufacturing home community setting.
- Strong operations skills and a thorough understanding of the complexities of this position.
- At least one year of experience in customer service and exceptional customer service skills.
- Excellent skills in Microsoft Office and other web-based applications.
- Valid driver’s license, good driving record and current auto insurance.
- Experience in sales and/or marketing preferred.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Resort Housekeeper
Posted today
Job Viewed
Job Description
As our Resort Housekeeper, you will be responsible for regularly cleaning resort facilities, buildings, and rental properties to ensure the resort remains presentable and sanitary at all times. This position may require flexible scheduling availability.
Job Requirements:
- Clean, sanitize, and stock areas with products as needed
- Ensure all tables and chairs are clean and functioning properly
- Clean and sanitize appliances to ensure they are free of food particles, mold, and mildew
- Defrost freezers as needed
- Clean and sanitize bathrooms, ensuring they are well lit, and place rubber mats down to ensure safety
- Follow all established safety procedures and precautions
- Report all unsafe or hazardous conditions, incidents, accidents, and/or defective equipment to manager
- Ensure that the overall appearance of the resort, buildings, and facilities are well maintained and orderly
- Ensure all floors are swept, vacuumed, mopped, waxed, and buffed as needed
- Ensure all windows and screens are clean and functioning properly
- Maintain washers and dryers by wiping surfaces, removing lint, etc.
- Ensure all offices and buildings are clean and neat
- Empty trash containers as needed
- Ensure all vents and filters are cleaned and changed as needed
Job Qualifications:
- 6 months of previous experience cleaning homes or other large facilities is preferred
- Demonstrated knowledge of general janitorial work
- Knowledge of safety measures when using various cleaning chemicals
- Basic computer proficiency, including the ability to use email and the internet
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program: How We Thank You For All You Bring To The Team
Rewarding Hard Work:
- Seasonal Now & Later Bonus
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
Resort Driver
Posted 4 days ago
Job Viewed
Job Description
CIVANA's mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.
ACCOLADES
• 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - #3 Top Destination Spa
• 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort
• 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader's Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2024, 2023, 2022 OpenTable Diners' Choice Award
• 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2023 Women's Health Travel Awards - Best Yoga Retreat in the World
• 2023 Men's Health Travel Awards - Top Relaxation Destination
• 2023 TripAdvisor Traveler's Choice Award
• 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US
• AAA Four Diamond Rating
• AAA Inspector's Best of Housekeeping Award
WHY YOU'LL LOVE WORKING AT CIVANA
• Complimentary access to wellness classes & programming
• Complimentary shift meal
• Team member referral bonus
• Generous Team Member & Friends & Family Resort rates and discounts
IDEAL CANDIDATE
We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with an open mind, exceptional interpersonal skills, and attention to detail.
SUMMARY
Responsibilities include assisting guests with luggage, drop off and pick up at airport for shuttle service, communicating to guests about pick up or drop off options, introduction to guests via email or text, meeting and greeting guests upon arrival and departure, as well as, providing lobby doors coverage. Greeting arriving guests and retrieving their luggage.
ESSENTIAL FUNCTIONS
• Driver will pickup and drop off passengers at the airport.
• Text or email guest on day off arrival and re-confirm the scheduled transportation
• Safely transport passengers along predefined assigned routes in a courteous, timely, and reliable manner while providing exceptional customer service at all times
• Comply with all traffics laws and regulations, and instructions from dispatch
• Complete required written reports and documentation related to the performance of duties and the vehicle being operated
• Completing daily logs of operational issues for record keeping and trend analysis purposes
Requirements
• Must be licensed to drive a motor vehicle
• Must be at least 21 years of age
• Previous customer service experience required
• Hospitality experience preferred.
• Strong verbal and written communication skills
• True desire to satisfy the needs of others in a fast-paced environment
• Ability to interact with all guests, internal and external, effectively with tact and diplomacy
• Strong follow through skills
• Ability to handle multiple tasks at once
• Ability to lift heavy luggage and stand/walk for an extended period of time+ years of Bellman and/or driving experience (or comparable role) preferred.
• Basic proficiency in working with computers
• Available to work a flexible schedule, including weekends and holidays
Maintenance Worker - Zephyr Cove Resort
Posted 16 days ago
Job Viewed
Job Description
The Maintenance Worker is responsible for performing a variety of work including the maintenance and repair of buildings and grounds in assigned area(s). Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
**Job Responsibilities**
+ Maintains a friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers.
+ Adaptable to customer needs.
+ Repairs various fixtures and hardware such as doors, windows, minor appliances, office equipment, etc.
+ Inspects assigned area on a routine basis and performs maintenance as needed to keep facility in functioning and serviceable condition.
+ Completes daily, weekly, or monthly checklists of pre-scheduled building and equipment maintenance procedures.
+ Reports on any major maintenance need and recommends corrective action as appropriate.
+ Demonstrates efficient and safe use of equipment and tools.
+ Demonstrates commitment to professional growth and competence by adherence to component and departmental training commitments.
+ Adheres to Aramark safety policies and procedures.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
+ Previous maintenance experience preferred
+ Ability to follow basic safety procedures and precautions due to physical risks
+ Demonstrates interpersonal and communication skills, both written and verbal
+ Must be available to work flexible hours including evenings and weekends
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Resort Multi-functional Associate - Spencer Street Resort
Posted 1 day ago
Job Viewed
Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Job Summary**
The Multi-Functional Resort Associate is a cross-functional position that is responsible for two or more functions within various daily resort operations. This position ensures that all owners, guests and associates receive our Hospitality with Heart service.
**Guest Services, Shuttle Driving and assisting other departments as needed.**
**Essential Job Responsibilities**
Responsibilities include, but are not limited to:
+ Guest Services - (16% time)
+ Performs daily Guest Services functions such as guest check-in and check-out, answering phones, completion of shift check-list, and posting charges for copies, laundry, food & beverage, and convenience store outlets etc.
+ Make, confirm and cancel reservations for guests. Answer a variety of questions for guests pertaining to their reservations.
+ Responds courteously, efficiently and professionally to guest service requests. Directs owner and guest requests to the correct department.
+ Performs light administrative duties such as sending e-mail correspondence, use of office equipment, posting in Teams, and use of Microsoft Office.
+ Housekeeping/Common Area - (16% time)
+ Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms
+ Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Makes beds. Replenishes supplies, such as kitchenware and toiletries. Sorts, counts, folds, mark, or carries linens.
+ Inspects resort units, ensuring they are clean, functional, and sanitized for owners and guests
+ Report status of assignments and communicate readiness of units to Guest Services using property management system.
+ Records, delegates and monitors Housekeeping and Maintenance activity using HotSOS or manual tracking.
+ Maintains resort interior by dusting and polishing furniture, counters, mirrors, fixtures; washing floors, windows, counters, walls, and woodwork; sweeping, scrubbing and mopping floors; cleaning and vacuuming carpets; re-supplying restrooms and locker rooms with necessary paper products.
+ Removes trash and maintains interior appearance by picking up debris, emptying containers, transporting materials to disposal area; recycling materials. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
+ Food & Beverage and/or Bartending- (16% time)
+ Responsible for the Food and Beverage function of the resort. Ensure orders are taken accurately and completely Offer ideas and suggestions to guests when ordering.
+ Ensure the packaged products are stocked, maintain cleanliness of all food and beverage areas, assist in preparation of food order
+ Responsible for the mixing and serving alcoholic and non-alcoholic beverages. Serve wine, draught and bottle beer. Mixes ingredients to prepare cocktails and other drinks.
+ Collects payment for drinks served. Prepares bar area and supplies to ensure a successful shift.
+ Dispatch maintenance and housekeeping staff to guest rooms as needed.
+ Laundry - (16% time)
+ Processes laundry to include loading, operating and unloading washers and dryers: responsible for washing all soiled linens, towels, napkins and tablecloths; and folding and ironing.
+ Understand operation of washing machines and dryers.
+ Folds laundry and stocks shelves.
+ Assist in preparing and stocking of housekeeping carts.
**Travel Requirements**
+ None
**Minimum Requirements and Qualifications**
**Education**
+ None required
**Knowledge and Skills**
+ Organizational Skills.
+ Excellent communication skills.
+ Acquires job skills and learns company policies and procedures to complete routine tasks.
+ Ability to read and comprehend routine instructions, short correspondence and memos.
+ Ability to give high priority to customer service.
+ Ability to solve problems with a minimum of supervision.
+ Ability to read, write and understand English.
+ Basic office skills helpful including basic math, proper cash handling procedures.
+ Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
+ Ability to multi-task and work in a fast paced environment.
+ Must be people oriented and able to work independently or with others as needed.
+ Must be detail oriented.
**Technical Skills**
+ Basic computer skills
+ Ability to use basic office equipment including Fax, copier, printers
+ Microsoft Office: Word, excel, outlook
+ Key systems
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
*SEASONAL* Resort Bell Attendant - Gaylord Texan Resort
Posted 6 days ago
Job Viewed
Job Description
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here ( for important notices that may be applicable to you.
For more information about our privacy policy, please click here ( .
**Job Details**
**Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $7.25 per hour plus $2- 13 per hour in tips.
**Work Schedule:** The work schedule for this position is dependent upon resort business volumes which will be discussed during the interview. We are currently seeking both Full-Time & Part-Time individuals. Flexible scheduling is offered.
**Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
**SUMMARY**
The Bell Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Bell Attendant is also responsible for assisting hotel guests with luggage, including delivery and pick up of guest luggage during arrival and departure.
+ Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette.
+ Posts up in designated areas when not completing tasks. Conducts thorough room presentations for guests. Assists guests with room changes when needed. Maintains an in-depth knowledge of the rooms, meeting facilities and public areas of the hotel.
+ Opens all vehicle and hotel doors for guests. Assists guests with directions, taxis, reservations and all other inquiries. Provides information to guests about the hotel, meeting rooms, amenities, and main attractions in the area. Assists guests with transportation to off-site locations using only approved taxi cab or transport services.
+ Correctly tags individual bags to be stored in the bell storage area. Assures all guests and luggage are safely transported to and from assigned destinations.
+ Continually monitors and maintains cleanliness and order of guest services area. Delivers messages, items and/or guest amenities as requested.
+ Completes all tasks in a timely manner as instructed by the Account Manager
**Education:**
+ High school diploma or general education degree (GED)
**Required Licensure, Certification, etc.:**
+ Must complete the Wheelchair Safety Training course provided by Towne Park
**Work Experience:**
+ One to three months related experience and/or training
**Knowledge:**
+ Knowledge of principles and processes for providing customer and personal services.
**Skills:**
+ Must be able to read and write standard English language
+ Must be able to read and comprehend simple instructions, short correspondence and memos
+ Must be able to write simple correspondence
+ Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
+ Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
+ Ability to understand 24 hour and military time systems
+ Ability to understand rates applicable to time passed
#Appcast-HiPo
Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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*SEASONAL* Resort Valet Attendant - Gaylord Texan Resort
Posted 6 days ago
Job Viewed
Job Description
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here ( for important notices that may be applicable to you.
For more information about our privacy policy, please click here ( .
**Job Details**
**Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $7 per hour plus $2- 14 per hour in tips.
**Work Schedule:** The work schedule for this position is dependent upon resort business volumes which will be discussed during the Hiring Event interviews. We are currently seeking both Full-Time & Part-Time individuals. Flexible scheduling is offered. Shift Time Examples are: 7:00am - 3:00pm/9:00am - 5:00pm/1:00pm - 9:00pm/3:00pm - 11:00pm/5:00pm - 1:00am.
**Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
**SUMMARY**
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
**ESSENTIAL FUNCTIONS**
**Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.**
**Descriptive Statement(s) - % of Time**
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
**The total amount of time for all functions of the job - 100%**
**QUALIFICATIONS**
**Education:**
+ High school diploma or general education degree (GED)
**Required Licensure, Certification, etc.:**
+ Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
**Work Experience:**
+ One (1) month related experience and/or training; OR equivalent combination of education and experience
**Knowledge:**
+ Knowledge of principles and processes for providing customer and personal services.
**Skills:**
+ Ability to read and write standard English language
+ Ability to read and comprehend simple instructions, short correspondence and memos
+ Ability to write simple correspondence
+ Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
+ Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
+ Ability to understand 24 hour and military time systems
+ Ability to understand rates applicable to time passed
+ Ability to operate a manual transmission is highly desirable
+ Perform parallel parking
**SCOPE**
**Authority to Act:**
+ Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
**Budget Responsibility:**
+ The employee has control over resources available only.
**WORKING CONDITIONS & PHYSICAL DEMANDS**
_The_ **_working conditions and physical demands_** _described here are representative of those that must be met by an associate to_ **_successfully perform the essential functions of this job_** _. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
**Physical Requirements**
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**Lifting Requirements**
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
**Working Environment**
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
**Travel**
Travel of up to 5% may be required.
#Appcast-HiPo
Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.