1,763 Resource Coordinator jobs in the United States

Eaton's ES AMER ESS division is currently seeking a Resource Coordinator.
The expected annual salary range for this role is $67500.0 - $99000.0 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**Overview**
Eaton's Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. This role will cover our comprehensive portfolio of services tailored for every stage of a power system's life cycle-whether it's design, build, or support. Our services integrate and optimize the elements of a power system to make sure it's aligned with business goals. We can help keep your power system safe, efficient, reliable, and up to date.
The Digital Integration Solutions (DIS) group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. This team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI, PLCs, and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation. The DIS organization also provides post-construction maintenance and ongoing service coverage of electrical power monitoring systems, through the Customer Success Team.
The DIS organization offers opportunities to specialize as a DIS Service Representative in a variety of levels representing increased scope and responsibility within the organization. The primary purpose of this position is to provide ownership, customer service, and field service maintenance, repair, training, and modification of electrical power monitoring systems.
**What you'll do:**
+ Responsible for appropriate resource planning of field service employees within Salesforce
+ Review Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were received
+ Update job schedule due to customer changes, emergency work, and schedule changes
+ Schedule warranty, emergency, and productive jobs
+ Obtain necessary test equipment and materials based on job requirements
+ Ensure District Operations Center and/or Eaton employees on-site meet customer entrance requirements, including coordination of required trainings, background checks, drug screenings, etc.
+ Field emergency customer calls to gather critical information and pass it on to the appropriate party for action
+ Provide clear project details and customer expectations on work to be performed
+ Complete work order requirements and update when orders can be invoiced
+ Participation in backlog meeting reviews
+ Strong communication with sales engineers, Sales, and customers
+ Handles administrative tasks of District Operations Center - shipping and receiving, ordering test equipment or materials needed of job sites
+ Provide comprehensive scheduling of resources for implementation of Power Management and mission critical monitoring and control systems including Foreseer, Bright Layer, and next generation Power Monitoring platforms.
+ Provide coordination and single point of contact to customers in the areas of maintenance, repair, training, and modification of power management, control, and mission critical systems.
+ Provide detailed and timely tracking and coordination from initial request to scheduling, preparation, performance, close-out, and invoicing of customer-requested maintenance and service issues.
+ Tracking of associated Service and Labor for scheduled projects as needed to include invoicing and billing.
**Qualifications:**
**Basic Qualifications:**
+ High school diploma OR GED
+ Minimum of 3 years of experience working with Power Management, Power Control, Mission Critical, SCADA, or Building Management systems.
+ No relocation will be offered for this role. Candidate must reside within the Central or Mountain time zone in order to be considered. Active duty military candidates are exempt from this requirement.
+ Possess and maintain and active and unrestricted driver's license
+ Eaton will not consider applicants for employment immigration sponsorship orsupport for this position. This means that Eaton will not support any CPT, OPT, orSTEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485job portability, etc.
**Preferred Qualifications:**
+ Bachelor's degree in a technical discipline (Electrical/Computer Engineering, Computer Science)
+ Professional Management Certification
+ 3+ years of experience with customer service, scheduling, planning, creating a MOP (Method of Procedure) for customer work expectations, or project coordination in a manufacturing or service environment.
#LI-CM!
**Skills:**
+ Successfully complete and maintain compliance with the company's safety program.
+ Knowledge of Eaton Power Monitoring software (Foreseer, Bright Layer and Eaton Hyperscale Digital Solutions)
+ Experience with HMI (Human Machine Interface) software and power monitoring software packages.
+ Knowledge of troubleshooting, test and repair techniques.
+ Advanced understanding of the company's and competitor's automation and power management systems and services.
+ Computer literacy. Working knowledge of all software packages relevant to successful performance of tasks.
+ Demonstrated ability in verbal and written communication skills. Ability to communicate technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.
+ Working knowledge of billing and invoicing practices for service.
+ Knowledge of parts, part masters, bill of materials.
+ Knowledge and practice of safety precautions related to working with automation and power management systems.
+ Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
+ Demonstrated capability in effectively managing multiple projects with various goals, deadlines, and budget constraints.
**The application window for this position is anticipated to close on **
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Eaton's ES AMER ESS division is currently seeking a Resource Coordinator.
The expected annual salary range for this role is $67500.0 - $99000.0 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**Overview**
Eaton's Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. This role will cover our comprehensive portfolio of services tailored for every stage of a power system's life cycle-whether it's design, build, or support. Our services integrate and optimize the elements of a power system to make sure it's aligned with business goals. We can help keep your power system safe, efficient, reliable, and up to date.
The Digital Integration Solutions (DIS) group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. This team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI, PLCs, and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation. The DIS organization also provides post-construction maintenance and ongoing service coverage of electrical power monitoring systems, through the Customer Success Team.
The DIS organization offers opportunities to specialize as a DIS Service Representative in a variety of levels representing increased scope and responsibility within the organization. The primary purpose of this position is to provide ownership, customer service, and field service maintenance, repair, training, and modification of electrical power monitoring systems.
**What you'll do:**
+ Responsible for appropriate resource planning of field service employees within Salesforce
+ Review Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were received
+ Update job schedule due to customer changes, emergency work, and schedule changes
+ Schedule warranty, emergency, and productive jobs
+ Obtain necessary test equipment and materials based on job requirements
+ Ensure District Operations Center and/or Eaton employees on-site meet customer entrance requirements, including coordination of required trainings, background checks, drug screenings, etc.
+ Field emergency customer calls to gather critical information and pass it on to the appropriate party for action
+ Provide clear project details and customer expectations on work to be performed
+ Complete work order requirements and update when orders can be invoiced
+ Participation in backlog meeting reviews
+ Strong communication with sales engineers, Sales, and customers
+ Handles administrative tasks of District Operations Center - shipping and receiving, ordering test equipment or materials needed of job sites
+ Provide comprehensive scheduling of resources for implementation of Power Management and mission critical monitoring and control systems including Foreseer, Bright Layer, and next generation Power Monitoring platforms.
+ Provide coordination and single point of contact to customers in the areas of maintenance, repair, training, and modification of power management, control, and mission critical systems.
+ Provide detailed and timely tracking and coordination from initial request to scheduling, preparation, performance, close-out, and invoicing of customer-requested maintenance and service issues.
+ Tracking of associated Service and Labor for scheduled projects as needed to include invoicing and billing.
**Qualifications:**
**Basic Qualifications:**
+ High school diploma OR GED
+ Minimum of 3 years of experience working with Power Management, Power Control, Mission Critical, SCADA, or Building Management systems.
+ No relocation will be offered for this role. Candidate must reside within the Central or Mountain time zone in order to be considered. Active duty military candidates are exempt from this requirement.
+ Possess and maintain and active and unrestricted driver's license
+ Eaton will not consider applicants for employment immigration sponsorship orsupport for this position. This means that Eaton will not support any CPT, OPT, orSTEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485job portability, etc.
**Preferred Qualifications:**
+ Bachelor's degree in a technical discipline (Electrical/Computer Engineering, Computer Science)
+ Professional Management Certification
+ 3+ years of experience with customer service, scheduling, planning, creating a MOP (Method of Procedure) for customer work expectations, or project coordination in a manufacturing or service environment.
#LI-CM!
**Skills:**
+ Successfully complete and maintain compliance with the company's safety program.
+ Knowledge of Eaton Power Monitoring software (Foreseer, Bright Layer and Eaton Hyperscale Digital Solutions)
+ Experience with HMI (Human Machine Interface) software and power monitoring software packages.
+ Knowledge of troubleshooting, test and repair techniques.
+ Advanced understanding of the company's and competitor's automation and power management systems and services.
+ Computer literacy. Working knowledge of all software packages relevant to successful performance of tasks.
+ Demonstrated ability in verbal and written communication skills. Ability to communicate technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.
+ Working knowledge of billing and invoicing practices for service.
+ Knowledge of parts, part masters, bill of materials.
+ Knowledge and practice of safety precautions related to working with automation and power management systems.
+ Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
+ Demonstrated capability in effectively managing multiple projects with various goals, deadlines, and budget constraints.
**The application window for this position is anticipated to close on **
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Eaton's ES AMER ESS division is currently seeking a Resource Coordinator.
The expected annual salary range for this role is $67500.0 - $99000.0 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**Overview**
Eaton's Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. This role will cover our comprehensive portfolio of services tailored for every stage of a power system's life cycle-whether it's design, build, or support. Our services integrate and optimize the elements of a power system to make sure it's aligned with business goals. We can help keep your power system safe, efficient, reliable, and up to date.
The Digital Integration Solutions (DIS) group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. This team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI, PLCs, and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation. The DIS organization also provides post-construction maintenance and ongoing service coverage of electrical power monitoring systems, through the Customer Success Team.
The DIS organization offers opportunities to specialize as a DIS Service Representative in a variety of levels representing increased scope and responsibility within the organization. The primary purpose of this position is to provide ownership, customer service, and field service maintenance, repair, training, and modification of electrical power monitoring systems.
**What you'll do:**
+ Responsible for appropriate resource planning of field service employees within Salesforce
+ Review Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were received
+ Update job schedule due to customer changes, emergency work, and schedule changes
+ Schedule warranty, emergency, and productive jobs
+ Obtain necessary test equipment and materials based on job requirements
+ Ensure District Operations Center and/or Eaton employees on-site meet customer entrance requirements, including coordination of required trainings, background checks, drug screenings, etc.
+ Field emergency customer calls to gather critical information and pass it on to the appropriate party for action
+ Provide clear project details and customer expectations on work to be performed
+ Complete work order requirements and update when orders can be invoiced
+ Participation in backlog meeting reviews
+ Strong communication with sales engineers, Sales, and customers
+ Handles administrative tasks of District Operations Center - shipping and receiving, ordering test equipment or materials needed of job sites
+ Provide comprehensive scheduling of resources for implementation of Power Management and mission critical monitoring and control systems including Foreseer, Bright Layer, and next generation Power Monitoring platforms.
+ Provide coordination and single point of contact to customers in the areas of maintenance, repair, training, and modification of power management, control, and mission critical systems.
+ Provide detailed and timely tracking and coordination from initial request to scheduling, preparation, performance, close-out, and invoicing of customer-requested maintenance and service issues.
+ Tracking of associated Service and Labor for scheduled projects as needed to include invoicing and billing.
**Qualifications:**
**Basic Qualifications:**
+ High school diploma OR GED
+ Minimum of 3 years of experience working with Power Management, Power Control, Mission Critical, SCADA, or Building Management systems.
+ No relocation will be offered for this role. Candidate must reside within the Central or Mountain time zone in order to be considered. Active duty military candidates are exempt from this requirement.
+ Possess and maintain and active and unrestricted driver's license
+ Eaton will not consider applicants for employment immigration sponsorship orsupport for this position. This means that Eaton will not support any CPT, OPT, orSTEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485job portability, etc.
**Preferred Qualifications:**
+ Bachelor's degree in a technical discipline (Electrical/Computer Engineering, Computer Science)
+ Professional Management Certification
+ 3+ years of experience with customer service, scheduling, planning, creating a MOP (Method of Procedure) for customer work expectations, or project coordination in a manufacturing or service environment.
#LI-CM!
**Skills:**
+ Successfully complete and maintain compliance with the company's safety program.
+ Knowledge of Eaton Power Monitoring software (Foreseer, Bright Layer and Eaton Hyperscale Digital Solutions)
+ Experience with HMI (Human Machine Interface) software and power monitoring software packages.
+ Knowledge of troubleshooting, test and repair techniques.
+ Advanced understanding of the company's and competitor's automation and power management systems and services.
+ Computer literacy. Working knowledge of all software packages relevant to successful performance of tasks.
+ Demonstrated ability in verbal and written communication skills. Ability to communicate technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.
+ Working knowledge of billing and invoicing practices for service.
+ Knowledge of parts, part masters, bill of materials.
+ Knowledge and practice of safety precautions related to working with automation and power management systems.
+ Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
+ Demonstrated capability in effectively managing multiple projects with various goals, deadlines, and budget constraints.
**The application window for this position is anticipated to close on **
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King® , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**What's in it for you:**
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
**Job Summary:**
Trane in Maitland, FL is hiring for a Service Coordinator II to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with the Field Technicians, and coordinating job priorities with Service Managers will be an everyday occurrence.
**Thrive at work and at home:**
+ Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
+ Family building benefits include fertility coverage and adoption/surrogacy assistance.
+ 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
+ Paid time off, including in support of volunteer and parental leave needs.
+ Educational and training opportunities through company programs along with tuition assistance and student debt support.
+ Learn more about our benefits here ( !
**Where is the work:**
This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.
**What you will do:**
+ Coordinates service resources, dispatches and assigns team members to project.
+ Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
+ Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
+ Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
+ Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
+ Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.
**What you will Bring:**
+ Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.
+ Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
+ Must be organized with the ability to multi-task and prioritize daily interruptions.
+ Strong attention to detail and enjoy working in fast paced environment.
+ Knowledge of Word, Excel, Outlook, and Windows.
+ Flexibility to work overtime/weekends, as required.
+ Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred **Compensation:**
Base Pay Range: $ 46,000 - $61,000/ annually. Please note this position is eligible for overtime. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.
**Equal Employment Opportunity:**
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Eaton's Engineering Service & Systems Division is seeking a Resource Coordinator to join our team.This role will be based out of our San Diego CA location and will also support our Hawaii location.
Eaton's Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.
The expected annual salary range for this role is $77625.0 - $ .0 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**What you'll do:**
The Resource Coordinator is a pivotal position to the District Operations Center's success. Resource Coordinators work with all stakeholders, internal and external, to understand the details of the job to coordinate staffing and consequent customer entrance requirements, materials and test equipment orders, and manage time entry.
**In this position you** **will:**
+ Be responsible for appropriate resource planning of field service employees within Salesforce
+ Review Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were received
+ Update job schedule due to customer changes, emergency work, and schedule changes
+ Schedule warranty, emergency, and productive jobs
+ Obtain necessary test equipment and materials based on job requirements
+ Ensure District Operations Center and/or Eaton employees on-site meet customer entrance requirements, including coordination of required trainings, background checks, drug screenings, etc.
+ Field emergency customer calls to gather critical information and pass it on to the appropriate party for action
+ Provide clear project details and customer expectations on work to be performed
+ Complete work order requirements and update when orders can be invoiced
+ Participate in backlog meeting reviews
+ Maintain strong communication with sales engineers, Sales, and customers
+ Handles administrative tasks of District Operations Center- shipping and receiving, ordering test equipment or materials needed of job sites
**Qualifications:**
**Required (Basic) Qualifications:**
+ High School Diploma or GED equivalent
+ 3+ years of experience with customer service, scheduling, planning, or project coordination in a manufacturing or service environment
+ Must be authorized to work in the United States without company sponsorship now and in the future
+ No relocation is being offered for this position. Only candidates residing within a 50-mile radius of San Diego CA will be considered. Active duty military candidates are exempt from this requirement.
**Preferred Qualifications:**
+ Associate's degree from an accredited institution 
+ Knowledge of power distribution, control products, as well as field service practices and procedures, employee relations and quality programs.
**Skills:**
**Position Criteria:**
+ Occasionally required to lift/carry/push/pull up to 50 pounds
+ Strong computer skills (MS Office and scheduling software)
+ Strong organization and communication skills
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Eaton's ES AMER ESS division is currently seeking a Resource Coordinator.
The expected annual salary range for this role is $67500.0 - $99000.0 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**Overview**
Eaton's Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. This role will cover our comprehensive portfolio of services tailored for every stage of a power system's life cycle-whether it's design, build, or support. Our services integrate and optimize the elements of a power system to make sure it's aligned with business goals. We can help keep your power system safe, efficient, reliable, and up to date.
The Digital Integration Solutions (DIS) group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. This team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI, PLCs, and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation. The DIS organization also provides post-construction maintenance and ongoing service coverage of electrical power monitoring systems, through the Customer Success Team.
The DIS organization offers opportunities to specialize as a DIS Service Representative in a variety of levels representing increased scope and responsibility within the organization. The primary purpose of this position is to provide ownership, customer service, and field service maintenance, repair, training, and modification of electrical power monitoring systems.
**What you'll do:**
+ Responsible for appropriate resource planning of field service employees within Salesforce
+ Review Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were received
+ Update job schedule due to customer changes, emergency work, and schedule changes
+ Schedule warranty, emergency, and productive jobs
+ Obtain necessary test equipment and materials based on job requirements
+ Ensure District Operations Center and/or Eaton employees on-site meet customer entrance requirements, including coordination of required trainings, background checks, drug screenings, etc.
+ Field emergency customer calls to gather critical information and pass it on to the appropriate party for action
+ Provide clear project details and customer expectations on work to be performed
+ Complete work order requirements and update when orders can be invoiced
+ Participation in backlog meeting reviews
+ Strong communication with sales engineers, Sales, and customers
+ Handles administrative tasks of District Operations Center - shipping and receiving, ordering test equipment or materials needed of job sites
+ Provide comprehensive scheduling of resources for implementation of Power Management and mission critical monitoring and control systems including Foreseer, Bright Layer, and next generation Power Monitoring platforms.
+ Provide coordination and single point of contact to customers in the areas of maintenance, repair, training, and modification of power management, control, and mission critical systems.
+ Provide detailed and timely tracking and coordination from initial request to scheduling, preparation, performance, close-out, and invoicing of customer-requested maintenance and service issues.
+ Tracking of associated Service and Labor for scheduled projects as needed to include invoicing and billing.
**Qualifications:**
**Basic Qualifications:**
+ High school diploma OR GED
+ Minimum of 3 years of experience working with Power Management, Power Control, Mission Critical, SCADA, or Building Management systems.
+ No relocation will be offered for this role. Candidate must reside within the Central or Mountain time zone in order to be considered. Active duty military candidates are exempt from this requirement.
+ Possess and maintain and active and unrestricted driver's license
+ Eaton will not consider applicants for employment immigration sponsorship orsupport for this position. This means that Eaton will not support any CPT, OPT, orSTEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485job portability, etc.
**Preferred Qualifications:**
+ Bachelor's degree in a technical discipline (Electrical/Computer Engineering, Computer Science)
+ Professional Management Certification
+ 3+ years of experience with customer service, scheduling, planning, creating a MOP (Method of Procedure) for customer work expectations, or project coordination in a manufacturing or service environment.
#LI-CM!
**Skills:**
+ Successfully complete and maintain compliance with the company's safety program.
+ Knowledge of Eaton Power Monitoring software (Foreseer, Bright Layer and Eaton Hyperscale Digital Solutions)
+ Experience with HMI (Human Machine Interface) software and power monitoring software packages.
+ Knowledge of troubleshooting, test and repair techniques.
+ Advanced understanding of the company's and competitor's automation and power management systems and services.
+ Computer literacy. Working knowledge of all software packages relevant to successful performance of tasks.
+ Demonstrated ability in verbal and written communication skills. Ability to communicate technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.
+ Working knowledge of billing and invoicing practices for service.
+ Knowledge of parts, part masters, bill of materials.
+ Knowledge and practice of safety precautions related to working with automation and power management systems.
+ Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
+ Demonstrated capability in effectively managing multiple projects with various goals, deadlines, and budget constraints.
**The application window for this position is anticipated to close on **
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Eaton's ES AMER ESS division is currently seeking a Resource Coordinator.
The expected annual salary range for this role is $67500.0 - $99000.0 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**Overview**
Eaton's Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. This role will cover our comprehensive portfolio of services tailored for every stage of a power system's life cycle-whether it's design, build, or support. Our services integrate and optimize the elements of a power system to make sure it's aligned with business goals. We can help keep your power system safe, efficient, reliable, and up to date.
The Digital Integration Solutions (DIS) group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. This team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI, PLCs, and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation. The DIS organization also provides post-construction maintenance and ongoing service coverage of electrical power monitoring systems, through the Customer Success Team.
The DIS organization offers opportunities to specialize as a DIS Service Representative in a variety of levels representing increased scope and responsibility within the organization. The primary purpose of this position is to provide ownership, customer service, and field service maintenance, repair, training, and modification of electrical power monitoring systems.
**What you'll do:**
+ Responsible for appropriate resource planning of field service employees within Salesforce
+ Review Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were received
+ Update job schedule due to customer changes, emergency work, and schedule changes
+ Schedule warranty, emergency, and productive jobs
+ Obtain necessary test equipment and materials based on job requirements
+ Ensure District Operations Center and/or Eaton employees on-site meet customer entrance requirements, including coordination of required trainings, background checks, drug screenings, etc.
+ Field emergency customer calls to gather critical information and pass it on to the appropriate party for action
+ Provide clear project details and customer expectations on work to be performed
+ Complete work order requirements and update when orders can be invoiced
+ Participation in backlog meeting reviews
+ Strong communication with sales engineers, Sales, and customers
+ Handles administrative tasks of District Operations Center - shipping and receiving, ordering test equipment or materials needed of job sites
+ Provide comprehensive scheduling of resources for implementation of Power Management and mission critical monitoring and control systems including Foreseer, Bright Layer, and next generation Power Monitoring platforms.
+ Provide coordination and single point of contact to customers in the areas of maintenance, repair, training, and modification of power management, control, and mission critical systems.
+ Provide detailed and timely tracking and coordination from initial request to scheduling, preparation, performance, close-out, and invoicing of customer-requested maintenance and service issues.
+ Tracking of associated Service and Labor for scheduled projects as needed to include invoicing and billing.
**Qualifications:**
**Basic Qualifications:**
+ High school diploma OR GED
+ Minimum of 3 years of experience working with Power Management, Power Control, Mission Critical, SCADA, or Building Management systems.
+ No relocation will be offered for this role. Candidate must reside within the Central or Mountain time zone in order to be considered. Active duty military candidates are exempt from this requirement.
+ Possess and maintain and active and unrestricted driver's license
+ Eaton will not consider applicants for employment immigration sponsorship orsupport for this position. This means that Eaton will not support any CPT, OPT, orSTEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485job portability, etc.
**Preferred Qualifications:**
+ Bachelor's degree in a technical discipline (Electrical/Computer Engineering, Computer Science)
+ Professional Management Certification
+ 3+ years of experience with customer service, scheduling, planning, creating a MOP (Method of Procedure) for customer work expectations, or project coordination in a manufacturing or service environment.
#LI-CM!
**Skills:**
+ Successfully complete and maintain compliance with the company's safety program.
+ Knowledge of Eaton Power Monitoring software (Foreseer, Bright Layer and Eaton Hyperscale Digital Solutions)
+ Experience with HMI (Human Machine Interface) software and power monitoring software packages.
+ Knowledge of troubleshooting, test and repair techniques.
+ Advanced understanding of the company's and competitor's automation and power management systems and services.
+ Computer literacy. Working knowledge of all software packages relevant to successful performance of tasks.
+ Demonstrated ability in verbal and written communication skills. Ability to communicate technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.
+ Working knowledge of billing and invoicing practices for service.
+ Knowledge of parts, part masters, bill of materials.
+ Knowledge and practice of safety precautions related to working with automation and power management systems.
+ Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
+ Demonstrated capability in effectively managing multiple projects with various goals, deadlines, and budget constraints.
**The application window for this position is anticipated to close on **
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Eaton's ES AMER ESS division is currently seeking a Resource Coordinator.
The expected annual salary range for this role is $67500.0 - $99000.0 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**Overview**
Eaton's Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. This role will cover our comprehensive portfolio of services tailored for every stage of a power system's life cycle-whether it's design, build, or support. Our services integrate and optimize the elements of a power system to make sure it's aligned with business goals. We can help keep your power system safe, efficient, reliable, and up to date.
The Digital Integration Solutions (DIS) group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. This team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI, PLCs, and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation. The DIS organization also provides post-construction maintenance and ongoing service coverage of electrical power monitoring systems, through the Customer Success Team.
The DIS organization offers opportunities to specialize as a DIS Service Representative in a variety of levels representing increased scope and responsibility within the organization. The primary purpose of this position is to provide ownership, customer service, and field service maintenance, repair, training, and modification of electrical power monitoring systems.
**What you'll do:**
+ Responsible for appropriate resource planning of field service employees within Salesforce
+ Review Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were received
+ Update job schedule due to customer changes, emergency work, and schedule changes
+ Schedule warranty, emergency, and productive jobs
+ Obtain necessary test equipment and materials based on job requirements
+ Ensure District Operations Center and/or Eaton employees on-site meet customer entrance requirements, including coordination of required trainings, background checks, drug screenings, etc.
+ Field emergency customer calls to gather critical information and pass it on to the appropriate party for action
+ Provide clear project details and customer expectations on work to be performed
+ Complete work order requirements and update when orders can be invoiced
+ Participation in backlog meeting reviews
+ Strong communication with sales engineers, Sales, and customers
+ Handles administrative tasks of District Operations Center - shipping and receiving, ordering test equipment or materials needed of job sites
+ Provide comprehensive scheduling of resources for implementation of Power Management and mission critical monitoring and control systems including Foreseer, Bright Layer, and next generation Power Monitoring platforms.
+ Provide coordination and single point of contact to customers in the areas of maintenance, repair, training, and modification of power management, control, and mission critical systems.
+ Provide detailed and timely tracking and coordination from initial request to scheduling, preparation, performance, close-out, and invoicing of customer-requested maintenance and service issues.
+ Tracking of associated Service and Labor for scheduled projects as needed to include invoicing and billing.
**Qualifications:**
**Basic Qualifications:**
+ High school diploma OR GED
+ Minimum of 3 years of experience working with Power Management, Power Control, Mission Critical, SCADA, or Building Management systems.
+ No relocation will be offered for this role. Candidate must reside within the Central or Mountain time zone in order to be considered. Active duty military candidates are exempt from this requirement.
+ Possess and maintain and active and unrestricted driver's license
+ Eaton will not consider applicants for employment immigration sponsorship orsupport for this position. This means that Eaton will not support any CPT, OPT, orSTEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485job portability, etc.
**Preferred Qualifications:**
+ Bachelor's degree in a technical discipline (Electrical/Computer Engineering, Computer Science)
+ Professional Management Certification
+ 3+ years of experience with customer service, scheduling, planning, creating a MOP (Method of Procedure) for customer work expectations, or project coordination in a manufacturing or service environment.
#LI-CM!
**Skills:**
+ Successfully complete and maintain compliance with the company's safety program.
+ Knowledge of Eaton Power Monitoring software (Foreseer, Bright Layer and Eaton Hyperscale Digital Solutions)
+ Experience with HMI (Human Machine Interface) software and power monitoring software packages.
+ Knowledge of troubleshooting, test and repair techniques.
+ Advanced understanding of the company's and competitor's automation and power management systems and services.
+ Computer literacy. Working knowledge of all software packages relevant to successful performance of tasks.
+ Demonstrated ability in verbal and written communication skills. Ability to communicate technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.
+ Working knowledge of billing and invoicing practices for service.
+ Knowledge of parts, part masters, bill of materials.
+ Knowledge and practice of safety precautions related to working with automation and power management systems.
+ Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
+ Demonstrated capability in effectively managing multiple projects with various goals, deadlines, and budget constraints.
**The application window for this position is anticipated to close on **
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Eaton's ES AMER ESS division is currently seeking a Resource Coordinator.
The expected annual salary range for this role is $67500.0 - $99000.0 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**Overview**
Eaton's Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. This role will cover our comprehensive portfolio of services tailored for every stage of a power system's life cycle-whether it's design, build, or support. Our services integrate and optimize the elements of a power system to make sure it's aligned with business goals. We can help keep your power system safe, efficient, reliable, and up to date.
The Digital Integration Solutions (DIS) group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. This team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI, PLCs, and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation. The DIS organization also provides post-construction maintenance and ongoing service coverage of electrical power monitoring systems, through the Customer Success Team.
The DIS organization offers opportunities to specialize as a DIS Service Representative in a variety of levels representing increased scope and responsibility within the organization. The primary purpose of this position is to provide ownership, customer service, and field service maintenance, repair, training, and modification of electrical power monitoring systems.
**What you'll do:**
+ Responsible for appropriate resource planning of field service employees within Salesforce
+ Review Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were received
+ Update job schedule due to customer changes, emergency work, and schedule changes
+ Schedule warranty, emergency, and productive jobs
+ Obtain necessary test equipment and materials based on job requirements
+ Ensure District Operations Center and/or Eaton employees on-site meet customer entrance requirements, including coordination of required trainings, background checks, drug screenings, etc.
+ Field emergency customer calls to gather critical information and pass it on to the appropriate party for action
+ Provide clear project details and customer expectations on work to be performed
+ Complete work order requirements and update when orders can be invoiced
+ Participation in backlog meeting reviews
+ Strong communication with sales engineers, Sales, and customers
+ Handles administrative tasks of District Operations Center - shipping and receiving, ordering test equipment or materials needed of job sites
+ Provide comprehensive scheduling of resources for implementation of Power Management and mission critical monitoring and control systems including Foreseer, Bright Layer, and next generation Power Monitoring platforms.
+ Provide coordination and single point of contact to customers in the areas of maintenance, repair, training, and modification of power management, control, and mission critical systems.
+ Provide detailed and timely tracking and coordination from initial request to scheduling, preparation, performance, close-out, and invoicing of customer-requested maintenance and service issues.
+ Tracking of associated Service and Labor for scheduled projects as needed to include invoicing and billing.
**Qualifications:**
**Basic Qualifications:**
+ High school diploma OR GED
+ Minimum of 3 years of experience working with Power Management, Power Control, Mission Critical, SCADA, or Building Management systems.
+ No relocation will be offered for this role. Candidate must reside within the Central or Mountain time zone in order to be considered. Active duty military candidates are exempt from this requirement.
+ Possess and maintain and active and unrestricted driver's license
+ Eaton will not consider applicants for employment immigration sponsorship orsupport for this position. This means that Eaton will not support any CPT, OPT, orSTEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485job portability, etc.
**Preferred Qualifications:**
+ Bachelor's degree in a technical discipline (Electrical/Computer Engineering, Computer Science)
+ Professional Management Certification
+ 3+ years of experience with customer service, scheduling, planning, creating a MOP (Method of Procedure) for customer work expectations, or project coordination in a manufacturing or service environment.
#LI-CM!
**Skills:**
+ Successfully complete and maintain compliance with the company's safety program.
+ Knowledge of Eaton Power Monitoring software (Foreseer, Bright Layer and Eaton Hyperscale Digital Solutions)
+ Experience with HMI (Human Machine Interface) software and power monitoring software packages.
+ Knowledge of troubleshooting, test and repair techniques.
+ Advanced understanding of the company's and competitor's automation and power management systems and services.
+ Computer literacy. Working knowledge of all software packages relevant to successful performance of tasks.
+ Demonstrated ability in verbal and written communication skills. Ability to communicate technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.
+ Working knowledge of billing and invoicing practices for service.
+ Knowledge of parts, part masters, bill of materials.
+ Knowledge and practice of safety precautions related to working with automation and power management systems.
+ Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
+ Demonstrated capability in effectively managing multiple projects with various goals, deadlines, and budget constraints.
**The application window for this position is anticipated to close on **
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.