2,559 Responsable Support jobs in the United States

Seeking a dynamic professional for our sales development position eager to contribute to our companys expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today!


Responsibilities

1. Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events
2. Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers
3. Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events
4. Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations
5. Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets

1. Customer Service Experience: Previous customer service experience is highly desired
2. Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
3. Educational Background: High school diploma required, bachelors degree preferred
4. Sales Process Knowledge: Understanding the sales process and how to enter information into
   
   client databases desired
5. Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your teams goals

Heritage Tile seeks a Client Services Specialist  to join our Operations team in Verona, WI.

Heritage Tile is a company of dedicated professionals making a difference by creating beautiful spaces and restoring historical places all around the world. We are redefining how tile is designed, produced, promoted and distributed. Get in with a company that appreciates creativity, resourcefulness and collaboration.

As a Client Services Specialist, your role will be to assist clients in a wide range of new construction and remodeling projects, hospitality design, historic preservation and sustainable building. You will be assisting clients on all aspects of tile design, installation, care & maintenance, historical references, aesthetic details, color and finish, and coordination with other surfaces in a variety of tile applications.

Qualifications:

• BS/BA, architecture/interior design preferred
• 3-plus years experience
• Excellent interpersonal communications

 Responsibilities:

• Organize and coordinate project activities through order placement & fulfillment
• Provide design solutions using advanced visualization tools
• Deliver educational services through continuing education coursework

Heritage Tile offers excellent compensation based on qualifications, experience and potential for advancement. We are building a dynamic & creative culture that values individual contribution and resourcefulness, offering exceptional opportunities for personal and career growth.

About Heritage Tile

Heritage Tile, LLC is a producer, marketer and distributor of specialty ceramic tile and stone products, representing a growing brand portfolio of exclusive collections sourced directly from tilemakers around the world. To learn more about Heritage Tile go to

Job Summary:

Our client is seeking a Client Service Representative to join their team! This position is located in Chicago, Illinois and Tempe, Arizona.

Duties:

• Manage large amounts of inbound and outbound calls in a timely manner, providing quality servicing of client/partner calls through effective communication of call behaviors and accurate information
• Log all client/partner inquiries received via phone, email, or fax with a detailed description of the issue/problem, research, or action taken for resolution in the CRM database
• Maintain system access and knowledge level as it pertains to each program the representative has been trained on, and frequently attend educational seminars to improve knowledge and performance
• Provide accurate transactional information to clients to avoid creating any loss situations for the unit
• Perform functional transaction processing (ACH transfers, stop payments, wires, and general maintenance) accurately and without monetary errors
• Identify customer needs, clarify information, research issues, and provide solutions and/or alternatives
• Work effectively as both a team member and independently
• Demonstrate knowledge of the core aspects of the job while beginning to develop a basic understanding of the broader business function

Desired Skills/Experience:

• Experience in a comparable industry and/or call center setting or customer support role is preferred
• Familiarity with CRM systems, practices, and banking terminology such as investments, redemptions, ACH transfers, and wire transfers
• Strong phone, verbal, and written communication skills
• Strong active listening and interpersonal skills, with the ability to handle irate or challenging callers with minimal assistance
• Highly flexible and adaptable to change
• Ability to thrive in a fast-paced environment, adjust to different personality types, and learn quickly
• Effective multitasking skills
• Self-motivated with the ability to set priorities and manage time efficiently
• Computer literacy with the ability to navigate multiple applications and systems simultaneously
• Strong teamwork capabilities

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $12.74 and $18.20 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.