12,291 Restaurant Support jobs in the United States
Seasonal Restaurant Support
91910 Chula Vista, California
Marriott
Posted today
Job Viewed
Job Description
**Additional Information** Pay: $22.50/hr
**Job Number** 25118587
**Job Category** Food and Beverage & Culinary
**Location** Gaylord Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $2.50 to 22.50 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25118587
**Job Category** Food and Beverage & Culinary
**Location** Gaylord Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $2.50 to 22.50 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
View Now
0
Restaurant Support Staff
78284 San Antonio, Texas
Marriott
Posted 2 days ago
Job Viewed
Job Description
**Additional Information** Guest Service Support - Cibolo Moon (DRA, Host and food runner)
**Job Number** 25136708
**Job Category** Food and Beverage & Culinary
**Location** JW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, San Antonio, Texas, United States, 78261VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25136708
**Job Category** Food and Beverage & Culinary
**Location** JW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, San Antonio, Texas, United States, 78261VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
View Now
1
Field Restaurant Support Manager
12306 Schenectady, New York
McDonald's
Posted today
Job Viewed
Job Description
About The Gillis Organization
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
* Perform unannounced food safety inspections at restaurants in the market every month.
* Perform unannounced monthly assessments of operational excellence at restaurants within the market.
* Perform the Running Great Restaurant visits to locations in Level 1.
* Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
* Lead all major market deployments, such as Best Burger and Better Breakfast.
* Lead on NRBES walk thru as assigned.
* Assist restaurants when the general manager or area supervisor is unavailable.
* Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
* Subject matter expert (SME) for the organization's
* During each visit, collaborate closely with staff on opportunities identified during the visit.
* Support each restaurant's leadership with the development plan through on-the-floor education.
* Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
* Support the restaurants as required through audit, analysis, and coaching
* Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
* Supports restaurant leadership in the completion of action plans and performance improvements
* Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
* Ensures compliance with compensation laws, standards, and rules implemented.
* Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
* Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
* OTP II requires or is willing to be certified within 30 days of employment.
* Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
* Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Ability to work effectively, both independently and as part of a cross-functional team
* Dedicated self-starter who takes the initiative on appropriate tasks
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Excellent communication skills with the ability to build relationships across cross-functional teams.
* Detail-oriented and highly organized with a focus on timelines and results.
* Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
* Perform unannounced food safety inspections at restaurants in the market every month.
* Perform unannounced monthly assessments of operational excellence at restaurants within the market.
* Perform the Running Great Restaurant visits to locations in Level 1.
* Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
* Lead all major market deployments, such as Best Burger and Better Breakfast.
* Lead on NRBES walk thru as assigned.
* Assist restaurants when the general manager or area supervisor is unavailable.
* Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
* Subject matter expert (SME) for the organization's
* During each visit, collaborate closely with staff on opportunities identified during the visit.
* Support each restaurant's leadership with the development plan through on-the-floor education.
* Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
* Support the restaurants as required through audit, analysis, and coaching
* Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
* Supports restaurant leadership in the completion of action plans and performance improvements
* Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
* Ensures compliance with compensation laws, standards, and rules implemented.
* Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
* Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
* OTP II requires or is willing to be certified within 30 days of employment.
* Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
* Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Ability to work effectively, both independently and as part of a cross-functional team
* Dedicated self-starter who takes the initiative on appropriate tasks
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Excellent communication skills with the ability to build relationships across cross-functional teams.
* Detail-oriented and highly organized with a focus on timelines and results.
* Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
View Now
2
Field Restaurant Support Manager
12307 Schenectady, New York
McDonald's
Posted today
Job Viewed
Job Description
About The Gillis Organization
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
· Perform unannounced food safety inspections at restaurants in the market every month.
· Perform unannounced monthly assessments of operational excellence at restaurants within the market.
· Perform the Running Great Restaurant visits to locations in Level 1.
· Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
· Lead all major market deployments, such as Best Burger and Better Breakfast.
· Lead on NRBES walk thru as assigned.
· Assist restaurants when the general manager or area supervisor is unavailable.
· Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
· Subject matter expert (SME) for the organization's
· During each visit, collaborate closely with staff on opportunities identified during the visit.
· Support each restaurant's leadership with the development plan through on-the-floor education.
· Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
· Support the restaurants as required through audit, analysis, and coaching
· Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
· Supports restaurant leadership in the completion of action plans and performance improvements
· Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
· Ensures compliance with compensation laws, standards, and rules implemented.
· Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
· Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
· OTP II requires or is willing to be certified within 30 days of employment.
· Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
· Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Ability to work effectively, both independently and as part of a cross-functional team
· Dedicated self-starter who takes the initiative on appropriate tasks
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Excellent communication skills with the ability to build relationships across cross-functional teams.
· Detail-oriented and highly organized with a focus on timelines and results.
· Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
Requsition ID: PDX_MC_9747FC4C-87ED-487E-BE55-230E07441559_75179
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
· Perform unannounced food safety inspections at restaurants in the market every month.
· Perform unannounced monthly assessments of operational excellence at restaurants within the market.
· Perform the Running Great Restaurant visits to locations in Level 1.
· Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
· Lead all major market deployments, such as Best Burger and Better Breakfast.
· Lead on NRBES walk thru as assigned.
· Assist restaurants when the general manager or area supervisor is unavailable.
· Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
· Subject matter expert (SME) for the organization's
· During each visit, collaborate closely with staff on opportunities identified during the visit.
· Support each restaurant's leadership with the development plan through on-the-floor education.
· Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
· Support the restaurants as required through audit, analysis, and coaching
· Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
· Supports restaurant leadership in the completion of action plans and performance improvements
· Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
· Ensures compliance with compensation laws, standards, and rules implemented.
· Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
· Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
· OTP II requires or is willing to be certified within 30 days of employment.
· Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
· Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Ability to work effectively, both independently and as part of a cross-functional team
· Dedicated self-starter who takes the initiative on appropriate tasks
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Excellent communication skills with the ability to build relationships across cross-functional teams.
· Detail-oriented and highly organized with a focus on timelines and results.
· Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
Requsition ID: PDX_MC_9747FC4C-87ED-487E-BE55-230E07441559_75179
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
View Now
3
Field Restaurant Support Manager
12205 Albany, New York
McDonald's
Posted today
Job Viewed
Job Description
About The Gillis Organization
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
* Perform unannounced food safety inspections at restaurants in the market every month.
* Perform unannounced monthly assessments of operational excellence at restaurants within the market.
* Perform the Running Great Restaurant visits to locations in Level 1.
* Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
* Lead all major market deployments, such as Best Burger and Better Breakfast.
* Lead on NRBES walk thru as assigned.
* Assist restaurants when the general manager or area supervisor is unavailable.
* Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
* Subject matter expert (SME) for the organization's
* During each visit, collaborate closely with staff on opportunities identified during the visit.
* Support each restaurant's leadership with the development plan through on-the-floor education.
* Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
* Support the restaurants as required through audit, analysis, and coaching
* Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
* Supports restaurant leadership in the completion of action plans and performance improvements
* Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
* Ensures compliance with compensation laws, standards, and rules implemented.
* Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
* Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
* OTP II requires or is willing to be certified within 30 days of employment.
* Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
* Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Ability to work effectively, both independently and as part of a cross-functional team
* Dedicated self-starter who takes the initiative on appropriate tasks
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Excellent communication skills with the ability to build relationships across cross-functional teams.
* Detail-oriented and highly organized with a focus on timelines and results.
* Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
* Perform unannounced food safety inspections at restaurants in the market every month.
* Perform unannounced monthly assessments of operational excellence at restaurants within the market.
* Perform the Running Great Restaurant visits to locations in Level 1.
* Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
* Lead all major market deployments, such as Best Burger and Better Breakfast.
* Lead on NRBES walk thru as assigned.
* Assist restaurants when the general manager or area supervisor is unavailable.
* Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
* Subject matter expert (SME) for the organization's
* During each visit, collaborate closely with staff on opportunities identified during the visit.
* Support each restaurant's leadership with the development plan through on-the-floor education.
* Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
* Support the restaurants as required through audit, analysis, and coaching
* Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
* Supports restaurant leadership in the completion of action plans and performance improvements
* Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
* Ensures compliance with compensation laws, standards, and rules implemented.
* Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
* Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
* OTP II requires or is willing to be certified within 30 days of employment.
* Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
* Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Ability to work effectively, both independently and as part of a cross-functional team
* Dedicated self-starter who takes the initiative on appropriate tasks
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Excellent communication skills with the ability to build relationships across cross-functional teams.
* Detail-oriented and highly organized with a focus on timelines and results.
* Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
View Now
4
Field Restaurant Support Manager
12309 Schenectady, New York
McDonald's
Posted today
Job Viewed
Job Description
About The Gillis Organization
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
* Perform unannounced food safety inspections at restaurants in the market every month.
* Perform unannounced monthly assessments of operational excellence at restaurants within the market.
* Perform the Running Great Restaurant visits to locations in Level 1.
* Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
* Lead all major market deployments, such as Best Burger and Better Breakfast.
* Lead on NRBES walk thru as assigned.
* Assist restaurants when the general manager or area supervisor is unavailable.
* Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
* Subject matter expert (SME) for the organization's
* During each visit, collaborate closely with staff on opportunities identified during the visit.
* Support each restaurant's leadership with the development plan through on-the-floor education.
* Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
* Support the restaurants as required through audit, analysis, and coaching
* Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
* Supports restaurant leadership in the completion of action plans and performance improvements
* Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
* Ensures compliance with compensation laws, standards, and rules implemented.
* Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
* Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
* OTP II requires or is willing to be certified within 30 days of employment.
* Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
* Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Ability to work effectively, both independently and as part of a cross-functional team
* Dedicated self-starter who takes the initiative on appropriate tasks
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Excellent communication skills with the ability to build relationships across cross-functional teams.
* Detail-oriented and highly organized with a focus on timelines and results.
* Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
* Perform unannounced food safety inspections at restaurants in the market every month.
* Perform unannounced monthly assessments of operational excellence at restaurants within the market.
* Perform the Running Great Restaurant visits to locations in Level 1.
* Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
* Lead all major market deployments, such as Best Burger and Better Breakfast.
* Lead on NRBES walk thru as assigned.
* Assist restaurants when the general manager or area supervisor is unavailable.
* Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
* Subject matter expert (SME) for the organization's
* During each visit, collaborate closely with staff on opportunities identified during the visit.
* Support each restaurant's leadership with the development plan through on-the-floor education.
* Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
* Support the restaurants as required through audit, analysis, and coaching
* Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
* Supports restaurant leadership in the completion of action plans and performance improvements
* Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
* Ensures compliance with compensation laws, standards, and rules implemented.
* Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
* Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
* OTP II requires or is willing to be certified within 30 days of employment.
* Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
* Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Ability to work effectively, both independently and as part of a cross-functional team
* Dedicated self-starter who takes the initiative on appropriate tasks
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Excellent communication skills with the ability to build relationships across cross-functional teams.
* Detail-oriented and highly organized with a focus on timelines and results.
* Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
View Now
5
Field Restaurant Support Manager
12307 Schenectady, New York
McDonald's
Posted 13 days ago
Job Viewed
Job Description
About The Gillis Organization
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
· Perform unannounced food safety inspections at restaurants in the market every month.
· Perform unannounced monthly assessments of operational excellence at restaurants within the market.
· Perform the Running Great Restaurant visits to locations in Level 1.
· Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
· Lead all major market deployments, such as Best Burger and Better Breakfast.
· Lead on NRBES walk thru as assigned.
· Assist restaurants when the general manager or area supervisor is unavailable.
· Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
· Subject matter expert (SME) for the organization's
· During each visit, collaborate closely with staff on opportunities identified during the visit.
· Support each restaurant's leadership with the development plan through on-the-floor education.
· Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
· Support the restaurants as required through audit, analysis, and coaching
· Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
· Supports restaurant leadership in the completion of action plans and performance improvements
· Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
· Ensures compliance with compensation laws, standards, and rules implemented.
· Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
· Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
· OTP II requires or is willing to be certified within 30 days of employment.
· Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
· Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Ability to work effectively, both independently and as part of a cross-functional team
· Dedicated self-starter who takes the initiative on appropriate tasks
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Excellent communication skills with the ability to build relationships across cross-functional teams.
· Detail-oriented and highly organized with a focus on timelines and results.
· Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
Requsition ID: PDX_MC_9747FC4C-87ED-487E-BE55-230E07441559_78949
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
· Perform unannounced food safety inspections at restaurants in the market every month.
· Perform unannounced monthly assessments of operational excellence at restaurants within the market.
· Perform the Running Great Restaurant visits to locations in Level 1.
· Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
· Lead all major market deployments, such as Best Burger and Better Breakfast.
· Lead on NRBES walk thru as assigned.
· Assist restaurants when the general manager or area supervisor is unavailable.
· Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
· Subject matter expert (SME) for the organization's
· During each visit, collaborate closely with staff on opportunities identified during the visit.
· Support each restaurant's leadership with the development plan through on-the-floor education.
· Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
· Support the restaurants as required through audit, analysis, and coaching
· Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
· Supports restaurant leadership in the completion of action plans and performance improvements
· Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
· Ensures compliance with compensation laws, standards, and rules implemented.
· Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
· Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
· OTP II requires or is willing to be certified within 30 days of employment.
· Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
· Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Ability to work effectively, both independently and as part of a cross-functional team
· Dedicated self-starter who takes the initiative on appropriate tasks
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Excellent communication skills with the ability to build relationships across cross-functional teams.
· Detail-oriented and highly organized with a focus on timelines and results.
· Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
Requsition ID: PDX_MC_9747FC4C-87ED-487E-BE55-230E07441559_78949
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
View Now
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6
Field Restaurant Support Manager
12325 Schenectady, New York
McDonald's
Posted 13 days ago
Job Viewed
Job Description
About The Gillis Organization
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
· Perform unannounced food safety inspections at restaurants in the market every month.
· Perform unannounced monthly assessments of operational excellence at restaurants within the market.
· Perform the Running Great Restaurant visits to locations in Level 1.
· Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
· Lead all major market deployments, such as Best Burger and Better Breakfast.
· Lead on NRBES walk thru as assigned.
· Assist restaurants when the general manager or area supervisor is unavailable.
· Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
· Subject matter expert (SME) for the organization's
· During each visit, collaborate closely with staff on opportunities identified during the visit.
· Support each restaurant's leadership with the development plan through on-the-floor education.
· Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
· Support the restaurants as required through audit, analysis, and coaching
· Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
· Supports restaurant leadership in the completion of action plans and performance improvements
· Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
· Ensures compliance with compensation laws, standards, and rules implemented.
· Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
· Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
· OTP II requires or is willing to be certified within 30 days of employment.
· Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
· Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Ability to work effectively, both independently and as part of a cross-functional team
· Dedicated self-starter who takes the initiative on appropriate tasks
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Excellent communication skills with the ability to build relationships across cross-functional teams.
· Detail-oriented and highly organized with a focus on timelines and results.
· Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
Requsition ID: PDX_MC_9747FC4C-87ED-487E-BE55-230E07441559_78947
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
· Perform unannounced food safety inspections at restaurants in the market every month.
· Perform unannounced monthly assessments of operational excellence at restaurants within the market.
· Perform the Running Great Restaurant visits to locations in Level 1.
· Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
· Lead all major market deployments, such as Best Burger and Better Breakfast.
· Lead on NRBES walk thru as assigned.
· Assist restaurants when the general manager or area supervisor is unavailable.
· Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
· Subject matter expert (SME) for the organization's
· During each visit, collaborate closely with staff on opportunities identified during the visit.
· Support each restaurant's leadership with the development plan through on-the-floor education.
· Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
· Support the restaurants as required through audit, analysis, and coaching
· Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
· Supports restaurant leadership in the completion of action plans and performance improvements
· Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
· Ensures compliance with compensation laws, standards, and rules implemented.
· Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
· Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
· OTP II requires or is willing to be certified within 30 days of employment.
· Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
· Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Ability to work effectively, both independently and as part of a cross-functional team
· Dedicated self-starter who takes the initiative on appropriate tasks
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Excellent communication skills with the ability to build relationships across cross-functional teams.
· Detail-oriented and highly organized with a focus on timelines and results.
· Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
Requsition ID: PDX_MC_9747FC4C-87ED-487E-BE55-230E07441559_78947
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
View Now
7
Field Restaurant Support Manager
12302 Schenectady, New York
McDonald's
Posted 13 days ago
Job Viewed
Job Description
About The Gillis Organization
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
* Perform unannounced food safety inspections at restaurants in the market every month.
* Perform unannounced monthly assessments of operational excellence at restaurants within the market.
* Perform the Running Great Restaurant visits to locations in Level 1.
* Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
* Lead all major market deployments, such as Best Burger and Better Breakfast.
* Lead on NRBES walk thru as assigned.
* Assist restaurants when the general manager or area supervisor is unavailable.
* Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
* Subject matter expert (SME) for the organization's
* During each visit, collaborate closely with staff on opportunities identified during the visit.
* Support each restaurant's leadership with the development plan through on-the-floor education.
* Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
* Support the restaurants as required through audit, analysis, and coaching
* Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
* Supports restaurant leadership in the completion of action plans and performance improvements
* Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
* Ensures compliance with compensation laws, standards, and rules implemented.
* Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
* Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
* OTP II requires or is willing to be certified within 30 days of employment.
* Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
* Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Ability to work effectively, both independently and as part of a cross-functional team
* Dedicated self-starter who takes the initiative on appropriate tasks
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Excellent communication skills with the ability to build relationships across cross-functional teams.
* Detail-oriented and highly organized with a focus on timelines and results.
* Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
* Perform unannounced food safety inspections at restaurants in the market every month.
* Perform unannounced monthly assessments of operational excellence at restaurants within the market.
* Perform the Running Great Restaurant visits to locations in Level 1.
* Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
* Lead all major market deployments, such as Best Burger and Better Breakfast.
* Lead on NRBES walk thru as assigned.
* Assist restaurants when the general manager or area supervisor is unavailable.
* Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
* Subject matter expert (SME) for the organization's
* During each visit, collaborate closely with staff on opportunities identified during the visit.
* Support each restaurant's leadership with the development plan through on-the-floor education.
* Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
* Support the restaurants as required through audit, analysis, and coaching
* Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
* Supports restaurant leadership in the completion of action plans and performance improvements
* Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
* Ensures compliance with compensation laws, standards, and rules implemented.
* Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
* Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
* OTP II requires or is willing to be certified within 30 days of employment.
* Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
* Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Ability to work effectively, both independently and as part of a cross-functional team
* Dedicated self-starter who takes the initiative on appropriate tasks
* Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
* Excellent communication skills with the ability to build relationships across cross-functional teams.
* Detail-oriented and highly organized with a focus on timelines and results.
* Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
View Now
8
Field Restaurant Support Manager
12260 Albany, New York
McDonald's
Posted 13 days ago
Job Viewed
Job Description
About The Gillis Organization
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
· Perform unannounced food safety inspections at restaurants in the market every month.
· Perform unannounced monthly assessments of operational excellence at restaurants within the market.
· Perform the Running Great Restaurant visits to locations in Level 1.
· Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
· Lead all major market deployments, such as Best Burger and Better Breakfast.
· Lead on NRBES walk thru as assigned.
· Assist restaurants when the general manager or area supervisor is unavailable.
· Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
· Subject matter expert (SME) for the organization's
· During each visit, collaborate closely with staff on opportunities identified during the visit.
· Support each restaurant's leadership with the development plan through on-the-floor education.
· Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
· Support the restaurants as required through audit, analysis, and coaching
· Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
· Supports restaurant leadership in the completion of action plans and performance improvements
· Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
· Ensures compliance with compensation laws, standards, and rules implemented.
· Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
· Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
· OTP II requires or is willing to be certified within 30 days of employment.
· Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
· Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Ability to work effectively, both independently and as part of a cross-functional team
· Dedicated self-starter who takes the initiative on appropriate tasks
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Excellent communication skills with the ability to build relationships across cross-functional teams.
· Detail-oriented and highly organized with a focus on timelines and results.
· Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
Requsition ID: PDX_MC_9747FC4C-87ED-487E-BE55-230E07441559_78952
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.
The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.
Role Summary
The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner/Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany/Schenectady/Troy area and will also provide indirect support to fifteen locations in New Jersey.
Job Duties
Restaurant Operations
· Perform unannounced food safety inspections at restaurants in the market every month.
· Perform unannounced monthly assessments of operational excellence at restaurants within the market.
· Perform the Running Great Restaurant visits to locations in Level 1.
· Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
· Lead all major market deployments, such as Best Burger and Better Breakfast.
· Lead on NRBES walk thru as assigned.
· Assist restaurants when the general manager or area supervisor is unavailable.
· Carry out special projects assigned by the Market Director or above.
Support, Training, and Development
· Subject matter expert (SME) for the organization's
· During each visit, collaborate closely with staff on opportunities identified during the visit.
· Support each restaurant's leadership with the development plan through on-the-floor education.
· Attend training workshops and classes as necessary to continue personal development.
Restaurant Profitability
· Support the restaurants as required through audit, analysis, and coaching
· Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
· Supports restaurant leadership in the completion of action plans and performance improvements
· Make informed business decisions using financial and operating information to align human resources
with business strategy
Human Resources
· Ensures compliance with compensation laws, standards, and rules implemented.
· Ensure compliance with and enforcement of human resource management.
Skills and Qualifications
· Minimum of 5 years of General Manager experience with The Gillis Organization or an equivalent McDonald's franchise system.
· OTP II requires or is willing to be certified within 30 days of employment.
· Familiarity with the Albany/Schenectady/Troy television market or a comparable region.
· Proven ability to drive operational improvements through coaching, training, and hands-on leadership.
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Ability to work effectively, both independently and as part of a cross-functional team
· Dedicated self-starter who takes the initiative on appropriate tasks
· Strong ability to adapt to changing priorities and fast-paced environments while maintaining high standards.
· Excellent communication skills with the ability to build relationships across cross-functional teams.
· Detail-oriented and highly organized with a focus on timelines and results.
· Bilingual in English and Spanish preferred but not required.
Work Environment
The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.
Benefits
$65,000 Base Salary
401(K) Retirement Plan
Auto Reimbursement
Communication Reimbursement
Bonus Program
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Vacation
Paid Time Off
Tuition Reimbursement
McDonald's On Us
McDonald's Swag
Send Resume or Questions
Requsition ID: PDX_MC_9747FC4C-87ED-487E-BE55-230E07441559_78952
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
View Now
9