51 Resume Writing Assistance jobs in the United States
HR Support Administrator
Posted 3 days ago
Job Viewed
Job Description
An employer in Loveland, CO is looking for a HR Support Administrator to join their team. This person will be a vital member of the employee support team. This person will be a first point of contact for all inquired received by telephone from fellow employees. This person will answer all questions from leadership and executives as well so must be a seasoned, expert at customer service and professional on the phone at all times. Experience working in a large organization is preferred. Questions from employees include but are not limited to: position changes, pay changes, benefits, new hire enrollments, retirement questions, terminations, payroll policies, processes. This will be a three day onsite role, 5 month contract with possibilities of extensions. This role will pay up to 21.50 an hour.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Fluent in Spanish
Experience answering and resolving 20-40 calls a day
Diploma, Associates Degree or equivalent
1-3 years HR Administrative experience
Excellent communication skills, including the ability to write clearly and succinctly in a variety of communication settings and styles
Strong customer service orientation
Ability to troubleshoot and respond to employee inquiries by telephone or email
Strong attention to detail and ability to maintain accuracy in a fast-paced environment
Proficient in Microsoft Office
Experience working in a multi-cultural HR Shared Service Center
Ability to work and thrive in a fast paced environment
Senior HR Support Partner
Posted 4 days ago
Job Viewed
Job Description
The People Experience Team exists to shape experiences that maximize the potential of our people. **HR Connect** is one of the four pillars within the People Experience team, whose primary focus is to **empower employee success** through general and expert level human assisted support for employee questions, supporting workers in difficult situations (i.e. employee loss, natural disasters, etc.), managing performance concerns, and partnering with centers of excellence (COEs) to make improvements to products and experiences and on the design and launch of new programs.
Senior HRC Experience Partners are experts in employee support, collaborating closely with our most complex Centers of Excellence (COEs) to revolutionize and pioneer new programs and processes that deliver unparalleled experiences for our employees and are the go-to team for expert guidance, both human-assisted and help yourself. and elevate performance across the HR Connect team through onboarding and training, all while spearheading and championing team initiatives and P&P priorities.
**What you'll bring**
+ People Champion - Designs, develops, and implements changes that improve how we deliver our customer benefits.
+ Business Accelerator - Designs, develops, and implements changes that accelerate lntuit's strategy. Remains agile and resilient to external factors and trends that affect our people, workplace and customers.
+ Data Driven - Analyzes data and generates actionable insights that inform next steps and influence decisions.
+ Change Leader - Defines and leads key workstream(s) in the end-to-end change Identifies and engages the right stakeholders, keeps them informed of status and holds them accountable. Provides recommendations to remove risks and barriers. Demonstrates learning and growth mindset.
+ Domain Expert - Uses deep domain expertise to accelerate outcomes within their domain. Seeks out external benchmarking to improve how the work gets done. Builds relationships and shares knowledge across P&P domains. Evolves or builds solutions for scale, standardizing and automating where possible.
+ 7+ years of HR generalist or relevant experience
+ BA (or country equivalent) or work experience equivalent
**How you will lead**
+ Collaborate closely with the most complex, high-volume COEs and key partners to pioneer and launch innovative employee experiences across People & Places programs, while engaging team managers and senior HRC Specialists for added support
+ Analyze data and insights to pinpoint opportunities that elevate employee experiences and drive the creation of groundbreaking programs and products, while partnering with key stakeholders to champion impactful change
+ Spearhead or significantly contribute to the creation of compelling communications, FAQs, and protocols
+ Deliver exceptional guidance and support to employees and managers, showcasing expertise that transcends our channel support team's capabilities
+ Serve as a trusted source of knowledge and coaching, leveraging deep subject matter expertise to elevate team performance
+ Mentor and empower HRC Specialists, playing an active role in recruitment and onboarding
+ Design, implement, and maintain essential HR Connect processes and protocols for critical situations (e.g., natural disasters, employee loss, hardship)
+ Foster trust and become a go-to advisor for both customers and partners
+ Lead or contribute to impactful team initiatives and projects with clearly defined objectives
+ Play a key role in complex team initiatives and projects, as well as People & Places priorities, where outcomes may have some ambiguity
+ Consistently uphold Intuit policies and standards in all circumstances
_Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:_
Bay Area California $122,500 - $65,500
Southern California 107,500 - 145,500 _This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at_ _Intuit®: Careers | Benefits ( _).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender._
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Senior HR Support Partner
Posted 4 days ago
Job Viewed
Job Description
The People Experience Team exists to shape experiences that maximize the potential of our people. **HR Connect** is one of the four pillars within the People Experience team, whose primary focus is to **empower employee success** through general and expert level human assisted support for employee questions, supporting workers in difficult situations (i.e. employee loss, natural disasters, etc.), managing performance concerns, and partnering with centers of excellence (COEs) to make improvements to products and experiences and on the design and launch of new programs.
Senior HRC Experience Partners are experts in employee support, collaborating closely with our most complex Centers of Excellence (COEs) to revolutionize and pioneer new programs and processes that deliver unparalleled experiences for our employees and are the go-to team for expert guidance, both human-assisted and help yourself. and elevate performance across the HR Connect team through onboarding and training, all while spearheading and championing team initiatives and P&P priorities.
**What you'll bring**
+ People Champion - Designs, develops, and implements changes that improve how we deliver our customer benefits.
+ Business Accelerator - Designs, develops, and implements changes that accelerate lntuit's strategy. Remains agile and resilient to external factors and trends that affect our people, workplace and customers.
+ Data Driven - Analyzes data and generates actionable insights that inform next steps and influence decisions.
+ Change Leader - Defines and leads key workstream(s) in the end-to-end change Identifies and engages the right stakeholders, keeps them informed of status and holds them accountable. Provides recommendations to remove risks and barriers. Demonstrates learning and growth mindset.
+ Domain Expert - Uses deep domain expertise to accelerate outcomes within their domain. Seeks out external benchmarking to improve how the work gets done. Builds relationships and shares knowledge across P&P domains. Evolves or builds solutions for scale, standardizing and automating where possible.
+ 7+ years of HR generalist or relevant experience
+ BA (or country equivalent) or work experience equivalent
**How you will lead**
+ Collaborate closely with the most complex, high-volume COEs and key partners to pioneer and launch innovative employee experiences across People & Places programs, while engaging team managers and senior HRC Specialists for added support
+ Analyze data and insights to pinpoint opportunities that elevate employee experiences and drive the creation of groundbreaking programs and products, while partnering with key stakeholders to champion impactful change
+ Spearhead or significantly contribute to the creation of compelling communications, FAQs, and protocols
+ Deliver exceptional guidance and support to employees and managers, showcasing expertise that transcends our channel support team's capabilities
+ Serve as a trusted source of knowledge and coaching, leveraging deep subject matter expertise to elevate team performance
+ Mentor and empower HRC Specialists, playing an active role in recruitment and onboarding
+ Design, implement, and maintain essential HR Connect processes and protocols for critical situations (e.g., natural disasters, employee loss, hardship)
+ Foster trust and become a go-to advisor for both customers and partners
+ Lead or contribute to impactful team initiatives and projects with clearly defined objectives
+ Play a key role in complex team initiatives and projects, as well as People & Places priorities, where outcomes may have some ambiguity
+ Consistently uphold Intuit policies and standards in all circumstances
_Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:_
Bay Area California $122,500 - $65,500
Southern California 107,500 - 145,500 _This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at_ _Intuit®: Careers | Benefits ( _).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender._
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Finance & HR Support Coordinator
Posted today
Job Viewed
Job Description
Job Description
FLSA CLASSIFICATION: Full Time, Non-Exempt Position
DEPARTMENT: Finance (with limited coordination with HR – People & Culture)
REPORTS TO: Controller (primary); works closely with HR – People & Culture
POSITION OVERVIEW:
The Finance & HR Coordinator supports both the Finance team and the Bank’s People & Culture function by owning payroll and accounts payable processing while assisting with limited HR administrative tasks. This role ensures accurate and timely payroll and vendor payments and plays a support role in employee onboarding and documentation. The position reports to the Controller for daily operations, with light coordination with HR for onboarding support. Benefits and HR compliance matters are handled by the Bank’s PEO partner, Engage.
KEY RESPONSIBILITIES
Payroll & Accounts Payable (Finance – Reports to Controller)
- Process semi-monthly payroll and ensure compliance with federal, state, and local regulations.
- Reconcile payroll data and respond to payroll-related inquiries.
- Manage vendor setup, invoice processing, and Avid accounting entries (fixed assets, prepaids).
- Support year-end 1099 NEC and Misc reporting and participate in physical inventory.
HR Administrative Support (in coordination with People & Culture)
- Assist with new employee on boarding by providing general information about benefits and HR policies; refer detailed benefits questions to Engage.
- Maintain employee records related to payroll and onboarding documentation.
- Coordinate with HR on employment status changes and support general documentation and internal audits.
- Help route employee inquiries to Engage or HR, as appropriate.
QUALIFICATIONS
- Bachelor’s degree or equivalent combination of education and experience.
- 2+ years of experience in Human Resources or Accounts Payable.
- Strong attention to detail and ability to manage multiple deadlines.
- High level of discretion with confidential information.
- Proficiency in Microsoft Office Suite.
- Strong communication skills (oral and written).
- Ability to work independently and collaboratively across teams.
- Ability to handle confidential information with discretion.
- Ability to exhibit professionalism and a positive attitude under pressure
- Ability to work independently yet collaborate cross-functionally in a team environment
DUTIES AND RESPONSIBILITIES:
- Processing payments
- Adding and Maintaining Vendor information
- Adding new Prepaids/Fixed Assets in Avid
- Physical inventory
- Review NEC and Misc 1099 forms
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities. This role does not manage employee benefits or HR compliance directly. Those functions are now administered through Engage, Endeavor Bank’s PEO partner. The coordinator may assist with onboarding logistics and act as a liaison where helpful but is not responsible for benefits administration or regulatory HR duties.
TRAVEL REQUIRED
- No travel required.
HR Support Representative-Human Resources
Posted today
Job Viewed
Job Description
Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Provides administrative and functional support to the Human Resources (HR) department. Answers and processes general HR related questions.
Job Description:Education:
Required: High school diploma, GED or higher level degree
Preferred: Bachelor's degree
Licensure/Certification:
Required: N/A
Experience:
Required: Two (2) years of HR experience or Bachelors degree in lieu of experience
Preferred: HR experience in healthcare
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Coordinates pre-employment process for new hires; includes new employee examinations, background checks, orientation enrollment, and completion of New Employee Checklist.
- Reviews and validates new hire forms for accuracy, completeness, and signatures. Communicates pay rates and overtime details to new hires as applicable.
- Reviews benefit plans and enrollment options with new hires and employees; escalates complex questions to HR or Benefits Specialists.
- Processes new employee badges and security access.
- Supports HR with General Orientation (GO) and Rewards and Recognition programs.
- Verifies and documents professional licensure and certification status upon hire, promotion, and renewal, using primary source verification; escalates issues as needed.
- Distributes compliance emails for life support certifications.
- Enters and reviews changes in HRIS system, including status, compensation, benefits, licensure, and corrective actions; collaborates to improve protocols.
- Maintains employee data integrity throughout the employee lifecycle.
- Acts as backup for Leave of Absence (LOA) coordination, including return-to-work confirmation and LOA log reconciliation.
- Collects and enters data for students, physicians, and contractors in HRIS.
- Prepares termination packets, processes employee terminations, and notifies HR of outstanding obligations.
- Creates and audits electronic personnel files.
- Assists with audit and survey preparation.
- Directs employees to appropriate resources, answers HR questions, and manages front desk duties as scheduled.
- Processes unemployment and family leave claims; escalates complex issues.
- Establishes and maintains effective working relationships.
- Operates office equipment and uses MS Office Suite and HRIS systems.
- Prioritizes tasks and manages time effectively.
- Identifies issues and formulates solutions.
- Provides excellent customer service to patients, visitors, and staff.
- Organizes efforts to create a positive work environment.
- Types accurately and efficiently, including function keys.
Eisenhower Health offers a generous benefits package and a matched retirement plan. Employees participate in programs designed to support you and your family. The organization fosters a culture based on strong values, commitment, service, and professional excellence.
What Our Nurses Say:"One of my very favorite things about working at Eisenhower Health is the culture of inclusivity and evidence-based practice." - Lori
"The support from administration is incredible, and the organization continually improves processes. It's a fantastic place to work."
"The camaraderie within my unit and across departments is what I love most about working here."
#J-18808-LjbffrOffice Admin -- IT & HR Support -- IUP Dining - IUP - Admin
Posted 10 days ago
Job Viewed
Job Description
The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs
**Job Responsibilities**
Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors
Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc.
Greets customers, clients, and employees; answers inquiries or directs calls where necessary
Maintain office memos and informative postings
Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
Prior administrative experience preferred
The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrates strong interpersonal skills, accuracy, and attention to detail
Requires frequent performance of repetitive motions with hands and/or arms
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
HR Application Support Analyst
Posted today
Job Viewed
Job Description
Application Support Analyst
We are all equally human. Join us.
At Hope Network , over 2,800 compassionate professionals serve individuals across 280+ locations statewide—each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives.
▶️Watch how we create comebacks.
Why Join Our Team?
We’re proud to offer a robust and meaningful benefits package to support your career growth and overall well-being:
- Minimum starting salary: $55,000, with potential for higher compensation based on experience
- Medical, Vision, & Dental Care
- 403(b) Retirement Plan
- Paid Time Off
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.
What You’ll Do
- Provide primary support for the UKG HR software platform, ensuring stability, data accuracy, and excellent user experience across HR functions.
- Troubleshoot and resolve technical and functional issues within UKG, including workflows, access controls, integrations, and reporting.
- Assist end users with navigation, features, and enhancements of HR software systems, promoting user adoption and satisfaction.
- Support secondary applications related to Finance (e.g., Sage Intacct or similar) and Clinical EHR.
- Collaborate with HR, Finance, and Clinical stakeholders to understand department-specific needs and translate them into practical software solutions.
- Coordinate with vendors and internal teams for application upgrades, patching, and technical troubleshooting.
- Participate in analyzing system usage trends and performance metrics to identify opportunities for improvement.
- Help manage user access across supported systems, including provisioning, deactivation, and access audits.
- Stay informed about new functionality in UKG and other supported platforms and provide recommendations for enhancements.
Work Schedule
Monday through Friday 8:00 AM-5:00 PM with flexibility
Second-tier on-call rotation: One full week per month, after hours
Qualifications
- Bachelor’s degree in Information Technology, Human Resources, Application Support, or a related field; or a minimum of three years of hands-on experience with a strong focus on supporting UKG (formerly Kronos) or similar HR information systems
- Prior experience in training end users is a plus
- Familiarity with finance and accounting software such as Sage Intacct is highly desirable
- Exposure to clinical or healthcare-related software systems is beneficial
- Solid understanding of data security principles, user access management, and role-based permission structures
Our Commitment to Inclusion
Our strength lies in our diversity —empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Be The First To Know
About the latest Resume writing assistance Jobs in United States !
HR Application Support Analyst
Posted 3 days ago
Job Viewed
Job Description
When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
It means you play a part in building a better world. You contribute to a winning culturea spirit of accountabilitythat has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.
Job SummaryAs the HR Application Support Analyst, you will be responsible for supporting the day-to-day operations of multiple Human Resource (HR) related applications. This role will be responsible for analyzing system issues and engaging with IT teams and Vendors to help resolve technical problems. The HR-IS Analyst will also support system upgrades, migrations, and provide process improvement recommendations.
What You Will DoResponsibility for day-to-day support and maintenance of HR applications. Analyze users' requests, identify problems, research solutions, and resolve technical problems as needed for the wide variety of applications and systems supported within HR-IS. Act as a liaison / integration point between HR & IT teams and serve as the main point of contact for the HR-IS team. Collaborates with Application Management Services vendor to work through issue resolution and identify requirements for application enhancement opportunities. Manages incident and problem tickets related to HR applications. Works independently on complex application / technical problem identification, resolution, and process improvements. Identify risks or opportunities and recommend changes to processes which improve the delivery of HR services to the organization. Performs integrated testing of system components that requires careful planning and execution to ensure timely and quality results. Partners with application owners to develop project scope, estimate hours / cost, and approvals. Assists customers with documentation, training, and usability efforts.
What You HaveA 4-year college or university degree in Information Technology, Computer Science or related field of study. The incumbent should be knowledgeable of the appropriate programming languages (such as java, python, and .net); computing hardware and software; and current development processes and tools. One year or more experience in systems development or support work is common.
Top Candidates Will AlsoBe passionate about technology- the HR technology landscape is continuously evolving and our top candidate is committed to learning new technologies. Automation (RPA) knowledge or willingness to learn - Microsoft Flow, Automation Anywhere or UIPath. Excellent interpersonal skills to develop strong working relationships with Business Partners and Vendors. Understanding or willingness to learn about Snowflake architecture/ design patterns. Knowledge of security processes in Enterprise settings.
What You Will GetOur goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
The ideal location for this role is East Peoria-IL, Dallas-TX, Nashville-TN. This position requires the employee to work a 5-day-a-week schedule in the office. This position may require 10% travel.
About CaterpillarCaterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range$79,800.00 - $119,760.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
BenefitsSubject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees
HR Program Support Specialist
Posted 5 days ago
Job Viewed
Job Description
We are seeking a Program Support Specialist to join our team. In this role you will ensure the smooth operation of day-to-day activities by providing high-level support to internal and external teams. This position is responsible for managing employee processes, coordinating onboarding, ensuring accurate timekeeping, maintaining regulatory compliance, and supporting various HR functions. This role is essential to fostering a seamless operational environment at the client site and ensure that new employees are effectively welcomed and set up for success This role is critical to maintaining smooth operational processes at the client site and ensuring new employees are welcomed and set up for success. The Support Specialist will work closely with the onsite Program Manager, who overseas account performance and manages client relationships. This position will be partnering with managers and employees to provide Human Resources consultation and support on HR initiatives in the areas of employee relations
Classification and Reporting : Full-time, exempt
Job Responsibilities
* Serve as the primary liaison between the Program Manager and internal HQ teams, ensuring effective communication and alignment with client-related needs.
* Plan, coordinate and facilitate new employee orientations including scheduling, materials, and documentation.
* Initiate and track new employee onboarding / offboarding tickets.
* Serve as the primary point of contact for time entry issues, ensuring compliance with company and client policies.
* Monitor employee compliance with onboarding, documentation, and training requirements.
* Support HR coordination efforts with headquarters management team. Q.
* Provide guidance and coaching to onsite team members as needed.
* Oversee the day-to-day responsibilities of junior support team members (if applicable).
* Review expense reports and ensure travel and reimbursement policies are followed.
* Ensure all VMS support metrics (response times, issue resolution rates, etc.) meet defined KPIs.
* Assist with VMS (Vendor Management System) support, reporting, and troubleshooting.
* Collaborate with the Program Manager to align daily support tasks with broader program goals and client expectations.
* Provide account recruitment as needed to meet account staffing needs
* Perform other duties as assigned to meet the needs of the department and client.
* Support special operational initiatives as needed.
* Partner with managers at all levels to provide objective direction regarding employment policies and employment practices to achieve a proper resolution on various complex issues. Issues include but are not limited to, performance, attendance deficiencies, misconduct, FMLA, and ADA.
* Support management on performance documentation (performance improvement plans; verbal, written, final warnings, and terminations).
Minimum Qualifications
* Associate degree or equivalent experience in a related field required, Bachelor's degree preferred.
* 2+ years of experience as a VMS Support Specialist or similar support role.
* 2+ years of customer service experience.
* Proficiency in Microsoft Office Suite and the ability to quickly learn and navigate internal systems and platforms.
* 2 years of HR experience with a strong emphasis on employee relations issues is preferred
* Strong organizational and problem-solving skills.
* Excellent oral and written communication skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Demonstrated ability to maintain confidentiality and exercise discretion.
* Experience with onboarding, compliance tracking, and HR coordination preferred.
* Leadership or employee management experience is strongly preferred.
* Ability to travel up to 35%, as needed.
Physical Requirements
* Frequently required to operate a computer and file and retrieve written documents.
* Physical demands may include but are not limited to standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching, and bending.
Requires Access to Sensitive Information: Yes
Equal Employment Opportunity Statement:
InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.
InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at for more information.
To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).
Company Statement:
With decades of experience, InGenesis has grown into one of North America's most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.