Retail Sales Associate

92841 Garden Grove, California Staples

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Job Shift: Flex Hours
Posted Salary/Rate: $16.50-$16.75
Job Identification: 55109
Job Category: Retail Stores
Job Schedule: Part time
On-site
Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
+ Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
+ Associate discounts on in-store and online merchandise, services and warranty plans
+ Discounts at hundreds of retailers, restaurants and more
+ 401(k) plan with a company match
+ Dental and vision insurance
+ And many more benefits
+ Compensation based on qualifications and experience
Help both your customers and your store win.
+ Multitask on cashier, sales, and merchandising responsibilities
+ Respond quickly and resourcefully to customer requests and concerns
+ Create a positive, inviting environment for customers
+ Understand and use basic selling skills to engage and present solutions
+ Handle returns and online pick-ups
+ Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)
Essential skills and experience:
+ Able to work a flexible schedule based on the store's needs
+ Must be able to and want to engage with customers and understand their needs
+ Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
+ Manage conflict in a reasonable, nonconfrontational and cooperative manner
+ Ability to act with honesty and integrity regarding customer and business information
+ Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
+ Preferred but not required: customer service or cashier experience in a retail environment
Staples does not sponsor applicants for work visas for this position.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
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Seasonal Retail Sales Associate - Part Time

92841 Garden Grove, California Burlington

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If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy environment where associates work together to drive results? Is it important to you to make a difference in the community where you live and work?
Retail Sales Associates are important ambassadors of the Burlington brand, at the front lines in our mission to provide world class service to our customers. You'll be responsible for greeting and assisting customers, maintaining a neat, organized, and clean sales floor, and supporting the management team with day-to-day store operations. Retail Sales Associates may be assigned to work in any or all of the following departments: Ladies, Men, Youth, Sportswear, Shoes, Home, or Baby Depot.
**Responsibilities:**
+ Assisting customers in locating merchandise when needed
+ Assisting in floor moves, merchandising, display maintenance, and housekeeping
+ Assisting in ringing up sales at registers and/or bagging merchandise
+ Performing other tasks as assigned by manager from time-to-time
Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
**If you.**
. are excited to deliver great values to customers every day;
. take a sense of pride and ownership in helping drive positive results for a team;
. are committed to treating colleagues and customers with respect;
. believe in the power of diversity and inclusion;
. want to participate in initiatives that positively impact the world around you;
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes dental and vision coverage, and including life insurance. Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$16.5 per hour** **-** **$6.5 per hour**
**Location** 00772 - Garden Grove
**Posting Number** P -4
**Address** 13092 Harbor Boulevard
**Zip Code** 92843
**Position Type** Regular Part-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** 16.5 - 16.5 per hour
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Retail Print Sales Specialist

92841 Garden Grove, California Staples

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Job Description

Job Shift: Flex Hours
Posted Salary/Rate: $17.20-$17.45
Job Identification: 55110
Job Category: Retail Stores
Job Schedule: Part time
On-site
Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
+ Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
+ Associate discounts on in-store and online merchandise, services and warranty plans
+ Discounts at hundreds of retailers, restaurants and more
+ 401(k) plan with a company match
+ Dental and vision insurance
+ And many more benefits
+ Compensation based on qualifications and experience
Play a key role in helping your store and your customer win.
+ Greet customers as they enter the Print Solutions department and respond quickly and attentively
+ Ask open ended questions to build relationships and understand customers copy print needs
+ Use order intake tools to capture project information and offer an appropriate total print solution
+ Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
+ Ask qualifying questions during consultation to generate potential leads
+ Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)
Essential skills and experience:
+ Able to work a flexible schedule based on the store's needs
+ Able to work with many customers to provide a total solution
+ Attention to detail and keen eye to notice quality issues
+ Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
+ Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
+ Manage conflict in a reasonable, nonconfrontational and cooperative manner
+ Ability to act with honesty and integrity regarding customer and business information
+ Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously
Staples does not sponsor applicants for work visas for this position.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
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Customer Service Associate

92841 Garden Grove, California Walgreens

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**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 11950 VALLEY VIEW ST,GARDEN GROVE,CA,92845
**Full District Office Address:** 11950 VALLEY VIEW ST,GARDEN GROVE,CA, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 06187-GARDEN GROVE CA
**Pay Type:** Hourly
**Start Rate:** 16.5
**Max Rate:** 18
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Customer Service/Sales

92841 Garden Grove, California Home Depot

Posted 1 day ago

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Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $23.00
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Customer Service Representative 1

92841 Garden Grove, California Safran

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Customer Service Representative 1
**Job details**
**General information**
**Entity**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Cabin designs, certifies, manufactures and supports innovative aircraft cabin interiors, equipment and systems, providing airlines and OEM Customers with distinctive aircraft branding, and their passengers with a safe, comfortable and enjoyable flying experience.
**Reference number**

**Job details**
**Domain**
Programs / Customer Relations
**Job field / Job profile**
Customer services and support - Customer support & services training
**Job title**
Customer Service Representative 1
**Employment type**
Permanent
**Professional category**
Employees / Staff
**Part time / Full time**
Full-time
**Job description**
Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip.
Join our first-class team to reinvent in-flight experience. In the role of Customer Service Representative 1, you'll play a pivotal part on our Customer Service team.
The Customer Service Representative requires a high level of internal customer engagement, plus the capability to coordinate successful integrated product offerings. The Customer Service Representative works in coordinating, supporting and improving the commercial process and positively influence customer happiness. The Customer Service Representative is responsible for coordinating day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the customers.
This position contributes to our vision by:
1.Ensure sales orders are processed accurately and entered within a timely manner using company ERP system
2.Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly
3.Validate entered order information by checking against customer purchase orders
4.Maintain a Purchase Order (PO) entry tracker to provide visibility to the Contracts and Accounting teams
5.Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts
6.Fulfill a coordinating role between the customer and all relevant internal stakeholders (sales, engineering/PD, qualification/certification, finance) that potentially have impact on the customer satisfaction
7.Coordinate order and shipping related matters with production, planning, shipping and responsible stakeholders
8.Coordinate customer complaint handling in cooperation with the department manager
9.Educate internal customers and departments on customer characteristics in order to improve sales and profitability
10.Proactively approach Safran customers to improve relationship
**But what else? (advantages, specificities, etc.)**
Safran Cabin is #1 worldwide for business and regional aircraft interiors.
Here, you will build your skills and grow with a community of experts to enrich yourself every day.
Here, collaboration is embodied within the diversity of our teams all around the world.
Here, we're cutting our emissions, not your ambitions.
Together, let's shape the sustainable future of aeronautics. Learn more about Safran Cabin!
Why join us?
- Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, and employee discounts & rewards for consumer products/services and more!
- Management roles may be eligible for a bonus in accordance with the terms of the applicable incentive plan.(Bonus eligible positions only) Remove if not applicable.
The expected salary range for this position is between $16.50 - $3.79 Hourly. Actual compensation will be determined based on experience, education, and other factors permitted by law.
At Safran Cabin, we provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.
**Candidate skills & requirements**
Qualifications:
Education: High school diploma required; Bachelor's degree preferred
Experience: 2-3 years of data entry experience
Computer: Proficient in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.
Other Skills: High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines
Description: Entry-Level position within job role
1. Does require fluent communication in English language.
2. Employment Status may be part-time, full-time, or temporary.
3. Traveling is required.
4. Protracted or irregular hours may be required.
5. Relocation to another Safran facility may be required.
**Annual salary**
16.50 - 23.79 Hourly
**Job location**
**Job location**
North America, United States, California
**City (-ies)**
7330 Lincoln Way CA 92841 Garden Grove
**Applicant criteria**
**Minimum education level achieved**
High School Diploma/GED Equivalent
**Minimum experience level required**
First experience
**Additional Languages preferred**
English (Fluent)
**ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency**
No
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Customer Service Lead - Part-Time

92841 Garden Grove, California Burlington

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If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead** !
**Overview:**
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
**Key Responsibilities:**
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
**Requirements:**
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$17.50 per hour** **-** **$7.50 per hour**
**Location** 01668 - Garden Grove
**Posting Number** P -2
**Address** 9661 Chapman Ave
**Zip Code** 92841
**Position Type** Regular Part-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** 17.50 - 17.50 per hour
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Retail Shortage Control - Part Time

92841 Garden Grove, California Burlington

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Join our team as a **Shortage Control Associate** and contribute to a secure shopping environment while delivering exceptional customer service!
As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.
You will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.
Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
Your confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates.
You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.
**Command Presence:**
+ Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
+ Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
+ Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
+ Create a secure environment and reduce opportunities for theft
**Knowledge and Communication:**
+ Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
+ Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
+ Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
+ Understand the role you play in keeping your store and assets safe and secure
**Support and Guidance:**
+ Provide support in training associates on shortage reduction programs and processes
+ Role-model safety as a top priority and address any unsafe practices promptly
**Experience and Responsibilities:**
+ 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
+ Ability to stand and walk for extended periods of time and to visually monitor store environment
+ Ability to maintain confidentiality is required
+ Ability to review, analyze and comprehend business trends
+ Ability to exhibit a positive demeanor, strong posture, and energetic greeting
+ Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
+ Excellent communication with customers and co-workers
+ Excellent leadership skills that support fostering productive business relationships
Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
**If you.**
. are excited to deliver great values to customers every day;
. take a sense of pride and ownership in helping drive positive results for a team;
. are committed to treating colleagues and customers with respect;
. believe in the power of diversity and inclusion;
. want to participate in initiatives that positively impact the world around you;
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$16.5 per hour** **-** **$6.5 per hour**
**Location** 00772 - Garden Grove
**Posting Number** P -3
**Address** 13092 Harbor Boulevard
**Zip Code** 92843
**Position Type** Regular Part-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** 16.5 - 16.5 per hour
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Seasonal Retail Stocking Associate - Part Time

92841 Garden Grove, California Burlington

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If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work well as part of a team? Would you thrive in a process-driven environment? If you answered yes, then this may be the role for you!
Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. You'll play a major role in successfully managing the flow of merchandise from the stockroom through our stores, which is a critical element in driving positive results for the company.
**Responsibilities:**
+ Receive freight and convey shipments from the shipping/receiving platform to backroom
+ Process, ticket, store, move, and display merchandise
+ Stock, organize and present new merchandise on the sales floor
+ Perform other tasks as assigned by manager from time-to-time
Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
**If you.**
. are excited to deliver great values to customers every day;
. take a sense of pride and ownership in helping drive positive results for a team;
. are committed to treating colleagues and customers with respect;
. believe in the power of diversity and inclusion;
. want to participate in initiatives that positively impact the world around you;
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$16.5 per hour** **-** **$6.5 per hour**
**Location** 00772 - Garden Grove
**Posting Number** P -5
**Address** 13092 Harbor Boulevard
**Zip Code** 92843
**Position Type** Regular Part-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** 16.5 - 16.5 per hour
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Retail Customer Service Associate

92630 Lake Forest, California FedEx Office

Posted 1 day ago

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POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

  • Follows instructions of supervisors and assists other team members in performing store functions
  • Assists in the training of store team members

Service

  • Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
  • Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
  • Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
  • Ensures all customer problems are resolved quickly and to the satisfaction of the customer
  • Takes complex customer orders using order systems and provides accurate pricing information
  • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
  • Maintains a safe, clean and orderly retail Store

Profit

  • Ensures confidentiality of customer data and careful handling of documents, media, and packages
  • Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
  • Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
  • Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
  • Takes preemptive action to prevent errors and waste
  • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
  • Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

  • Performs multiple tasks at the same time
  • Looks for opportunities to improve knowledge and skills within the retail Store
  • Able to operate with minimal supervision
  • Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
  • All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

  • High school diploma or equivalent education
  • 6+ months of specialized experience
  • Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:


LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance , and the California Fair Chance Act. 

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.


Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email .

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here .

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