5,254 Retail Loss Prevention jobs in the United States

Senior Retail Loss Prevention Specialist

78701 Austin, Texas $75000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client, a leading national retail chain, is seeking a highly vigilant and experienced Senior Retail Loss Prevention Specialist to join their team in **Austin, Texas, US**. This role is vital in safeguarding the company's assets by minimizing theft, fraud, and operational inefficiencies across multiple store locations. You will be responsible for developing and implementing comprehensive loss prevention strategies, conducting investigations into suspected theft or policy violations, and coordinating with law enforcement when necessary. The ideal candidate will possess a strong understanding of retail operations, investigative techniques, and relevant legal frameworks. You will also play a key role in training store staff on loss prevention best practices, conducting risk assessments, and recommending security enhancements. This position requires excellent observational skills, integrity, and the ability to work independently and proactively.

Key Responsibilities:
  • Develop and execute effective loss prevention strategies to reduce shrink and protect company assets.
  • Conduct thorough investigations into internal and external theft, fraud, and policy violations.
  • Monitor surveillance systems and store activities to identify and deter suspicious behavior.
  • Interview and document employee and external suspect statements.
  • Collaborate with store management and law enforcement agencies on criminal investigations.
  • Conduct regular store audits and risk assessments to identify vulnerabilities.
  • Develop and deliver training programs to store associates and management on loss prevention procedures and best practices.
  • Manage and maintain loss prevention equipment, including CCTV systems.
  • Analyze loss prevention data to identify trends and recommend preventative measures.
  • Ensure compliance with all company policies and legal regulations related to loss prevention.
Qualifications:
  • Associate's or Bachelor's degree in Criminal Justice, Business Administration, or a related field.
  • 5+ years of experience in retail loss prevention, asset protection, or a related investigative role.
  • Demonstrated experience in conducting internal and external investigations.
  • Proficiency with CCTV systems and other loss prevention technologies.
  • Strong understanding of criminal law, evidence handling, and interviewing techniques.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication, interpersonal, and report-writing skills.
  • Ability to work flexible hours, including evenings and weekends, and travel as needed.
  • Relevant certifications (e.g., LPC, CFE) are a plus.
This is an excellent opportunity to contribute to the security and profitability of a major retail organization.
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Security Officer - Retail Loss Prevention Patrol

10176 New York, New York Allied Universal

Posted today

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Job Description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
As a **Security Officer - Retail Loss Prevention Patrol** in **New York, NY** , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.
As an unarmed patrol professional with Allied Universal, you will monitor and patrol retail locations, helping to deter security-related incidents and providing a visible presence throughout the area. You will conduct routine patrols, interact with guests and staff, and deliver outstanding customer service while upholding our values of reliability, teamwork, and integrity. This role offers the opportunity to make a positive impact in a dynamic retail environment, where your communication skills and commitment to a people-first culture will shine.
**Position Type: Full Time**
**Pay Rate: $19.00 / Hour**
**Job Schedule:**
**Day** **Time**
Mon07:00 AM - 03:00 PM
Tue07:00 AM - 03:00 PM
Wed07:00 AM - 03:00 PM
Thur07:00 AM - 03:00 PM
Sun07:00 AM - 03:00 PM
**What You'll Do:**
+ Use our proprietary scheduling platform to claim open shifts at client sites
+ Support operations across a range of environments including commercial real estate, healthcare, and education
+ Receive site-specific training and guidance from experienced teams
+ Deliver consistent, professional security presence and customer service
+ Be ready to fill in at short notice when urgent needs arise
**Responsibilities:**
+ Provide customer service by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as appropriate.
+ Respond to incidents and critical situations in a calm, problem-solving manner to support a secure environment.
+ Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity.
+ Observe and report any irregularities or suspicious behavior within the location to the appropriate personnel.
+ Assist with access control and monitor entry and exit points as required by site protocols.
+ Support loss prevention efforts by maintaining a visible presence and interacting with visitors, employees, and/or customers.
+ Collaborate with Allied Universal management and local law enforcement as needed during incidents or emergencies.
**What We're Looking For:**
+ Availability across various days and shifts
+ Reliability and ability to adapt to different post assignments
+ A desire to gain broad experience and grow within the company
+ Interest in transitioning into full-time roles when available
**Minimum Requirements:**
+ Access control and/or badge experience is preferred.
+ Customer service experience is preferred.
+ A state, county, or city issued security-related license is preferred.
+ A guard card or license is preferred.
+ Loss prevention experience is preferred.
+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
+ Possess a high school diploma or equivalent.
+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
+ A valid driver's license will be required for driving positions only.
**Why Join Us:**
+ Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
+ Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
+ Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
+ Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
+ Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: .
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .
**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: .
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .
**Job ID:**
**Location:** United States-New York-New York
**Job Category:** Security Officer
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Retail Loss Prevention Customer Service Associate

28027 Concord, North Carolina TJX Companies

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TJ Maxx. At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in ou Customer Service, Retail, Associate, Loss Prevention, Service, Customer

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Retail Loss Prevention Customer Service Associate

10308 Great Kills, New York TJ Maxx

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T.J. Maxx - 2718 Hylan Boulevard, Staten Island, NY 10306, United States of America (Asset Protection / Security) As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft through customer engagement; Observe proper checkout procedures for customers and Associates.Hiring Immediately >>

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Retail Loss Prevention Customer Service Associate

01907 Swampscott, Massachusetts TJX

Posted today

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Job Description

Job Opportunity At HomeGoods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

  1. Maintains a proper and professional stance in the designated area at the front of the store
  2. Act as a visual deterrent to prevent potential loss/dishonesty
  3. Review and understand the Store Emergency Response Guide
  4. Wear a complete Company approved uniform including a Body Worn Camera
  5. Greet customers appropriately, demonstrate courtesy and respect
  6. Establish and maintain a position at the front of the store or in a department
  7. Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  8. Observe and report any suspicious behavior or critical incidents to LP or store management
  9. Perform a closing safety sweep of the store with a member of management
  10. Adhere to all Company Policy and Procedure
  11. Document required incidents in AIIM Case Management
  12. Performs other duties as assigned

Who We Are Looking For: You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 450 Paradise Road

Location: USA HomeGoods Store 0534 Swampscott MA

This position has a starting pay range of $15.00 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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Retail Loss Prevention Customer Service Associate

37247 Nashville, Tennessee TJ Maxx

Posted today

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Job Description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, youll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the worlds leading off-price retailer.

Job Description:

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

  • Maintains a proper and professional stance in the designated area at the front of the store
  • Act as a visual deterrent to prevent potential loss/dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrate courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

211 Opry Mills Dr

Location:

USA TJ Maxx Store 1613 Nashville TN This position has a starting pay range of $13.30 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
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Retail Loss Prevention Customer Service Associate

20745 Oxon Hill, Maryland TJX

Posted today

Job Viewed

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Job Description

Marshalls Position

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

  • Maintains a proper and professional stance in the designated area at the front of the store
  • Act as a visual deterrent to prevent potential loss/dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrate courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

View Now
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Retail Loss Prevention Customer Service Associate

07002 Bayonne, New Jersey TJX

Posted today

Job Viewed

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Job Description

TJX Companies Store Position

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

  • Maintains a proper and professional stance in the designated area at the front of the store
  • Act as a visual deterrent to prevent potential loss/dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrate courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

View Now

Retail Loss Prevention Customer Service Associate

28027 Concord, North Carolina TJX

Posted today

Job Viewed

Tap Again To Close

Job Description

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

  • Maintains a proper and professional stance in the designated area at the front of the store
  • Act as a visual deterrent to prevent potential loss/dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrate courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 8050 Concord Mills Blvd

Location: USA TJ Maxx Store 0010 Concord NC

This position has a starting pay range of $13.30 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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Security and Loss Prevention Specialist, Retail

91316 Encino, California Amazon

Posted 1 day ago

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Job Description

Description
Worldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses.
The Security and Loss Prevention Specialist, Retail (SLP Specialist, Retail) is a key hourly position within Amazon Operations. The SLP Specialist leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The SLP Specialist reports to the Security and Loss Prevention Manager, Retail responsible for their geographical area, and aids them in supporting the operational team, and cross functional teams throughout the organization.
Key job responsibilities
* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidents
* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards
* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department's performance
* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners
* Domestic regional travel up to 25% of the time when applicable.
* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs).
* This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays.
A day in the life
As a SLP Specialist, Retail, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You will perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, and you contribute to developing mitigating measures to address them. You play a key role in maintaining the physical integrity of our fulfillment, logistics and retail operations locations by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You will interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.
About the team
Worldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.
Basic Qualifications
- High school or equivalent diploma
- 2+ years of blue badge Amazon experience OR 1+ years in security service OR loss prevention OR asset protection OR investigations OR law enforcement OR operations OR Loss Prevention Qualified Career Choice Graduate
- 1+ years of experience using Microsoft Office, including Excel, in a professional capacity
- Workplace incident mitigation or de-escalation and Business Continuity planning experience
Preferred Qualifications
- Experience making and influencing informed decisions by leveraging data and metrics
- Demonstrated ability to work independently in a fast-paced and multi-tasking environment
- Ability to effectively communicate, collaborate, network and influence across all business levels in a diverse workforce environment
- 1+ year of leadership or management and/or supply chain experience
- Investigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certifications
- Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $44,200/year in our lowest geographic market up to $72,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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