192 Retail Management jobs in Lakeland

Now Hiring: Inside Sales Professional

Base salary $36,000; total first-year $0-65K+; 85-100K+ by year 3

ProSource’s mission is to help our trade pro members and their customers complete successful projects. As an Account Manager (Inside Sales Professional), you will be eager to learn and excited for the chance to help other businesses tap into the growth solutions that ProSource can provide.

We are not retail and do not operate like retail. The beauty of wholesale is that RELATIONSHIPS are our business. Your determination, charisma, and hunger will make all the difference in your success. We take our job seriously, but we have fun! We don’t operate under retail hours, so you can expect a great work-life balance alongside a team that will have your back will and provide you with the tools you need to succeed.

Like what you hear so far? Here’s the nitty-gritty… This position location is at the ProSource of Tampa. You will be paid a competitive base salary plus commissions. Your first-year earnings should be $50,000- 0,000 or more, it all depends on your drive and ambition! You will also receive a benefits package that includes healthcare, retirement, and paid time off.

What you’ll do:

• Build and maintain positive relationships with current Trade Pro Members and their clients to make ProSource their primary source for flooring and cabinets.
• Proactively (and consistently) reach out to trade pros that are not currently doing business with ProSource and help them understand how ProSource and become their partner & grow their business through membership.
• Be curious by asking questions and understanding your member's or your prospect’s business, growth goals, and their current projects so that you can provide solutions for them and what separates you from their competition.
• Consistently deliver an exceptional customer experience for your trade pros and their clients.
• Learn and stay on top of the industry products, key home remodeling trends, and industry news by leveraging our extensive training opportunities, including online and classroom training, and vendor reps and events.
• Maintain and update our CRM system with information about your members and prospects.
• Have a sense of urgency and motivation to meet and exceed goals.
• Build strong partnerships with the showroom team.
• Have a positive attitude and enjoy your job!

You might be a great match if you have:

• A High School diploma or GED
• Excellent customer service and presentation skills
• Strong verbal and written communication skills
• Wholesale sales or flooring/kitchen & bath experience a plus
• Proficient in Microsoft Office
• A general understanding of technology and the internet (using mobile devices, apps, and internet searches)

All about ProSource:

ProSource Wholesale is one of the largest flooring companies in the country with 145+ showrooms across the United States and Canada with new showrooms opening each year. Our showrooms are staffed by teams of professionals who are experts in residential and commercial products, and our products don't end at just flooring; we provide everything from cabinets to bathtubs and are recognized as an industry leader!

So, if you’re up for the dare to expand your career and help grow other businesses in your community, reach out to join our ProSource family today!

• Oversee the day-to-day operations of assigned retail stores, ensuring efficiency and profitability.
• Manage, train, and motivate store teams to achieve sales targets and provide excellent customer service.
• Implement and enforce company policies, procedures, and operational standards across all locations.
• Monitor inventory levels, manage stock control, and conduct regular inventory audits to minimize shrinkage.
• Develop and execute visual merchandising strategies to enhance product presentation and drive sales.
• Ensure stores maintain high standards of cleanliness, organization, and safety.
• Analyze sales data and operational reports to identify trends, opportunities, and areas for improvement.
• Manage store budgets, including staffing, supplies, and operational expenses.
• Handle customer escalations and resolve issues to ensure customer satisfaction.
• Recruit, onboard, and develop retail staff, fostering a positive and productive work environment.
• Collaborate with marketing and merchandising teams to execute promotional activities.
• Ensure compliance with all relevant regulations, including labor laws and health and safety standards.

• High school diploma or equivalent; Bachelor's degree in Business, Retail Management, or a related field preferred.
• Minimum of 5 years of experience in retail management, with a proven track record in operations.
• Strong leadership and team management skills.
• In-depth knowledge of retail operations, merchandising, inventory control, and loss prevention.
• Excellent understanding of sales performance metrics and customer service principles.
• Proficiency in retail management software and POS systems.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by retail operations.
• Demonstrated ability to drive sales and improve operational efficiency.

• Oversee the daily operations of multiple retail stores to ensure efficiency and profitability.
• Develop and implement strategic plans to improve sales performance and customer satisfaction.
• Manage store budgets, control expenses, and optimize inventory levels.
• Recruit, train, mentor, and manage store managers and retail staff.
• Ensure adherence to company policies, procedures, and visual merchandising standards.
• Analyze sales data, market trends, and competitor activity to identify opportunities.
• Implement promotional campaigns and customer engagement initiatives.
• Conduct regular store visits and performance audits.
• Foster a positive and productive work environment.
• Collaborate with cross-functional teams, including marketing and merchandising.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 8 years of progressive experience in retail management, with at least 3 years in a senior or multi-unit role.
• Proven track record of driving sales growth and improving operational efficiency.
• Strong leadership, communication, and interpersonal skills.
• Experience with retail management software and POS systems.
• Ability to work effectively in a hybrid environment, balancing store visits with remote administrative tasks.
• Excellent analytical and problem-solving abilities.
• Passion for customer service and creating exceptional shopping experiences.

• Analyzing sales data, customer feedback, and operational metrics to identify trends and areas for improvement across retail channels.
• Developing and implementing strategies to enhance in-store and online customer experiences.
• Collaborating with merchandising, marketing, and IT teams to ensure seamless integration of retail initiatives.
• Managing inventory control processes, including stock level monitoring, replenishment strategies, and loss prevention.
• Developing and updating Standard Operating Procedures (SOPs) for various retail operations, ensuring consistency and efficiency.
• Training and supporting store staff on new operational procedures, systems, and product knowledge.
• Monitoring competitor activities and market trends to inform retail strategies.
• Implementing and optimizing e-commerce platforms and online sales channels.
• Managing vendor relationships and ensuring timely delivery of retail supplies and promotional materials.
• Creating reports on key performance indicators (KPIs) for retail operations and presenting findings to management.
• Troubleshooting operational issues and implementing timely solutions to minimize disruption.
• Staying updated on the latest retail technologies and best practices in customer service and operations management.

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
• Minimum of 5 years of experience in retail operations, e-commerce management, or a similar role.
• Proven track record of improving sales performance, customer satisfaction, and operational efficiency in a retail environment.
• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Google Analytics, BI platforms).
• Excellent understanding of retail best practices, inventory management, and customer service principles.
• Experience with e-commerce platforms (e.g., Shopify, Magento) and CRM systems.
• Strong project management and organizational skills.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Familiarity with retail technology and point-of-sale (POS) systems.

• Oversee the daily operations of multiple retail stores within the assigned region.
• Develop and implement strategies to achieve sales, profitability, and customer service targets.
• Recruit, train, coach, and mentor store managers and their teams.
• Ensure consistent execution of merchandising, operational, and visual standards.
• Manage inventory levels and implement effective loss prevention strategies.
• Conduct regular store visits and performance evaluations.
• Analyze sales data and operational reports to identify trends and opportunities.
• Implement company policies and procedures across all stores.
• Foster a positive and engaging work environment for all store associates.
• Manage regional budgets and control operational expenses.

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• 5-7 years of progressive retail management experience, with at least 2 years in a multi-unit or regional role.
• Proven track record of achieving sales and operational targets.
• Strong understanding of retail operations, merchandising, and customer service.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and make data-driven decisions.
• Proficiency in retail management software and POS systems.
• Willingness to travel frequently within the assigned region.