2493 Retail Stores jobs in Rowland Heights

Job DescriptionJob Title: Store Operations Associate Company: SBHProposed Job Title: Date Evaluated: August 2024Grade: STR Job Code: USA-0130SO; CAN-0130SO; PRI-0130SO Positions Reporting to this job:NoneDepartment: Store Operations Reports to (Title): Store Manager Essential Function This paragraph is designed to identify the essential functions of the job. The summary will require only a few sentences and should answer the question: "why does this position exist?"Supports a world class customer experience by leading the operations execution of the store. Assists the flow of product at all stages including inventory, receiving, product placement, backstock and re-stocking efficiency. Ensures all inventory processes are complete and accurate, and the store is maintained to meet Brand Standards.Primary Duties Provide clear, concise statements using action verbs to describe what is done, with or for whom the action is taken and the purpose or outcome to be achieved. Responsibilities should be listed in order of percentage of time spent performing the actual duty. 60% Operations: Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork. Maintain brand standards and efficiency in stockroom. Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized. Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed. Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for our customers. May open or close the store. 30% Inventory Management/Loss Prevention: Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience. Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT. 10% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Bring world class customer experience to life by providing an optimal customer experience, both external and internal. Support with on-boarding and training needs of new associates as needed. Is an advocate for diversity, inclusion and belonging.Knowledge, Skills, and Abilities Indicate the minimum qualifications required to perform the job: work experience (including type of work and number of years required); education (including desired degree and field of study); specify certificate or license requirements. •High School Diploma or equivalent•Must 18 years of age or older•1 + years retail sales/customer service experience preferred•Must be available to meet the scheduling needs of the business, including before or after business hours.•Able to communicate with customers, co-workers and management in a clear and concise manner•Ability to execute brand standards to support with customer service•Can read and follow company guidelines outlined in Brand Standards •Detail orientated •Ability to lift and carry heavy boxes and place product on all shelves •Can follow direction and perform other duties as assigned by ManagerCompetencies / Attributes Indicate relative "qualitative" or other important aspects that would enhance the ability to perform the job. i.e., detail oriented, customer focused, team player, etc.•Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply. Excellent collaborator, exceptional verbal and written communication skills.•Flexible, Agile, Adapter - Ability to pivot quickly and manage through change in a constantly evolving retail landscape. Strong organizational skills and strategic thinker in providing a clear direction and priorities top of mind.Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor•X Task Level High Departmental/Division Level High•Project Level High •Consultative Level HighThe amount of discretion or freedom this position hasX Strict Adherence to Guidelines•Interprets and Adapts Guidelines•Develops and Implements GuidelinesWorking Conditions /Physical Requirements Indicate the normal working environment i.e., office, store, warehouse, etc. as well as any physical requirements required to perform the job duties (lifting requirement, dexterity, etc).The position requires physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim. for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge If you are interested in joining our team and can be flexible with your job search timeline, we’d be happy to receive your application! We are looking for candidates with mobility and interest in growth, as we continue to open in major cities across North America. Job Description The Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership, the Director plans and executes strategies to drive sales, increase profitability, and cultivate a positive experience for guests and team members in accordance with Eataly’s mission. Reports directly to the VP of Operations and directly manages the store’s leadership team in Restaurants, Retail, Quick Service, Culinary, Facilities, and collaborates with Marketing, Finance, and Human Resources to achieve overall organizational goals. Collaborates with corporate and global senior leadership to understand company strategy and develops and implements strategic plans for store operations aligned with the overall business objectives. Directs the store strategy and oversees day-to-day operations ensuring that Eataly standards are consistently met in terms of guest service, financial objectives, efficient process, health and safety. Leads management of labor, costs, inventory, regulatory compliance, pricing, and merchandising. Develops and manages the store operations budget and implements cost control measures while maintaining high quality standards. Establishes and monitors KPIs to measure and improve store performance. Analyzes sales data, guest feedback, and other relevant metrics to make informed decisions. Promotes interdepartmental collaboration, staying in constant communication with store leaders regarding store performance and strategic initiatives. Serves as the final decision-making point of contact in addressing problems related to the store. Motivates, inspires, and develops team through setting clear expectations and leading by example. Partners with HR to be actively involved in hiring, performance reviews, and terminations. Represents the store to the community and guests. Performs other duties as required or assigned. Qualifications Bachelor’s Degree 8+ years of management experience in a high volume, fast paced restaurant and/or retail environment. Passion for Italian food and hospitality. Strong working knowledge of Microsoft Excel, PowerPoint, Word, and Outlook. Exceptional communication, leadership, motivational, and team-building skills. Demonstrated problem-solving, organizational, analytical, and business management skills. Experience with Italian cuisine and wine highly preferred. The annual compensation for this role is $100,000 - $140,000. Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave RRSP with company match Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. #J-18808-Ljbffr

Description Position: Retail Sales Associate - Hollywood Bowl StoresDepartment: Retail OperationsFLSA Grade: Non-Exempt, Part-TimeSalary Range: $19-$20 hourlyPosition Summary: The Hollywood Bowl Store Sales Associate engages with music lovers by providing exceptional customer service and showcasing unique merchandise inspired by the Bowl's rich history. This role works in a fast-paced retail environment and contributes to a team passionate about enhancing the Hollywood Bowl experience.Position Elements:Customer Service and Sales -Welcome and engage customers in a friendly and professional manner. Assist with product selection and purchases to help achieve sales goals. Efficiently manage customer lines during peak periods to ensure a smooth shopping experience.Store operations and Merchandising - Operate the point-of-sale (POS) system accurately and efficiently. Follow store policies and procedures, including opening and closing duties. Maintain clean, organized and visually appealing displays while restocking as needed Inventory Management - Assist in receiving and unpacking shipments. Label, tag, and fold apparel and other merchandise to replenish stock as needed.Brand Ambassador- Respond accurately to questions about the LA Phil, Hollywood Bowl, The Ford performances, learning programs, activities, leased events and venue-related information.Teamwork and Communication - Work collaboratively with fellow associates and retail leadership to support seamless store operations. Maintain open communication to share any operational issues and customer feedback to the management team.Signings and Special Events - Assist with event operations including equipment set up/tear down and processing of salesOther duties as assigned Minimum Requirements Enjoys working with the public and being part of a sales team; demonstrates strong customer engagement skills Previous retail sales experience with POS systems required, as well as experience with Microsoft Office Thrives in a fast-paced, busy atmosphere, with the ability to provide reliable and accurate information, demonstrate initiative, and deliver quality resultsFlexible schedule required for day, evening and weekend shifts with the ability to work nights, weekend, and holiday shiftsMinimum one year of retail experience Ability to bend, stand and walk (including stairs and hilly terrain) for up to the duration of a shift and work outdoorsAbility to lift and carry up to 35 lbs., stand for 4+ hours, walk, pull weighted carts of 30+ lbs., bend and work outdoors in summer temperaturesDedication and commitment to engage in and promote diversity, equity, and inclusion within the staff, vendors, and interactions with the surrounding community is a mustSecondary language fluency preferredThe Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO. Equal Employment Opportunity PolicyIt is the Los Angeles Philharmonic Association's policy to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.

Description

Position: Retail Sales Associate - Hollywood Bowl Stores

Department: Retail Operations

FLSA Grade : Non-Exempt, Part-Time

Salary Range: $19-$20 hourly

Position Summary:

The Hollywood Bowl Store Sales Associate engages with music lovers by providing exceptional customer service and showcasing unique merchandise inspired by the Bowl's rich history. This role works in a fast-paced retail environment and contributes to a team passionate about enhancing the Hollywood Bowl experience.

Position Elements:

• Customer Service and Sales -Welcome and engage customers in a friendly and professional manner. Assist with product selection and purchases to help achieve sales goals. Efficiently manage customer lines during peak periods to ensure a smooth shopping experience.
• Store operations and Merchandising - Operate the point-of-sale (POS) system accurately and efficiently. Follow store policies and procedures, including opening and closing duties. Maintain clean, organized and visually appealing displays while restocking as needed
• Inventory Management - Assist in receiving and unpacking shipments. Label, tag, and fold apparel and other merchandise to replenish stock as needed.
• Brand Ambassador - Respond accurately to questions about the LA Phil, Hollywood Bowl, The Ford performances, learning programs, activities, leased events and venue-related information.
• Teamwork and Communication - Work collaboratively with fellow associates and retail leadership to support seamless store operations. Maintain open communication to share any operational issues and customer feedback to the management team.
• Signings and Special Events - Assist with event operations including equipment set up/tear down and processing of sales
• Other duties as assigned

• Enjoys working with the public and being part of a sales team; demonstrates strong customer engagement skills
• Previous retail sales experience with POS systems required, as well as experience with Microsoft Office
• Thrives in a fast-paced, busy atmosphere, with the ability to provide reliable and accurate information, demonstrate initiative, and deliver quality results

• Flexible schedule required for day, evening and weekend shifts with the ability to work nights, weekend, and holiday shifts
• Minimum one year of retail experience
• Ability to bend, stand and walk (including stairs and hilly terrain) for up to the duration of a shift and work outdoors
• Ability to lift and carry up to 35 lbs., stand for 4+ hours, walk, pull weighted carts of 30+ lbs., bend and work outdoors in summer temperatures
• Dedication and commitment to engage in and promote diversity, equity, and inclusion within the staff, vendors, and interactions with the surrounding community is a must
• Secondary language fluency preferred

Pay Rate: $16.75/hr - $29.60/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on Operations Associate, Operations, Store, Retail, Associate

• Collaboration : Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others.
• Customer Focus : Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
• Initiative : Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business.
• Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.
• Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.

• Tasks related to inventory control
• Shipping and receiving of gear and other items
• Cycle Counting of Inventory (preparation and execution)
• Stocking and merchandising to a planogram
• Printing and placing of signage and price signs (POP)
• Cash Handling
• Shrink awareness and control
• Additional duties as assigned

• Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Must be able to work in a loud environment for 5-8 hours
• Must be able to work weekends, holiday, and evenings
• Must be able to lift up to 40 lbs

• Collaboration : Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others.
• Customer Focus : Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
• Initiative : Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business.
• Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.
• Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.

• Tasks related to inventory control
• Shipping and receiving of gear and other items
• Cycle Counting of Inventory (preparation and execution)
• Stocking and merchandising to a planogram
• Printing and placing of signage and price signs (POP)
• Cash Handling
• Shrink awareness and control
• Additional duties as assigned

• Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Must be able to work in a loud environment for 5-8 hours
• Must be able to work weekends, holiday, and evenings
• Must be able to lift up to 40 lbs