1012 Retail jobs in Surprise

Join Our Team!

We have an opening for an Assistant Restaurant Manager at Humble Pie!

• Pay: $60,000 - $70,000 / year
• Opportunity for quarterly bonuses and annual super bonus
• Hiring Immediately
• Opportunities for Career Advancement
• Full Benefits Package
• Although this position is advertised for Humble Pie, you may be assigned to any of our restaurants with an open Assistant Restaurant Manager position

We are food travel experts and we are passionate about bringing cool, authentic restaurants to airports that reflect a taste of place! As an assistant restaurant manager at SSP America, the potential to grow and expand is all around you!

SSP America operates over 20 units within Sky Harbor Airport including full-service restaurants, quick service restaurants, coffee shops, and grab and go locations! Our locations include Four Peaks, PHX Beer Co., Tarbell's Tavern, Pei Wei, Dunkin Donuts, Humble Pie , and many more!

If you are passionate about food and want to join a global brand in travel dining that values its employees and offers great career growth opportunities, apply today !

Essential Functions:

• Trains, develops and communicates with team of Food Travel Experts in front of house and back of house.
• Implements and maintains guest service standards and/or brand specifications.
• Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
• Develops, plans and assigns daily goals, tasks and Team Member assignments.
• Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
• Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.

Skills and Requirements

• Minimum 2 years Restaurant Manager experience in a full-service w/bar restaurant environment required
• Minimum 1 year Kitchen Manager experience in a professional restaurant or production kitchen preferred

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

As an Assistant Store Manager, you will serve as a trusted advisor to our customers looking for quick and reliable financial solutions. Our Assistant Store Managers develop their leadership skills in real-time by driving recovery processes , customer outreach, and risk management. You will assist in overseeing, training, and coaching customer service representatives where applicable while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value. 

Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition.

Maximize customer success by offering ancillary products that fit their needs.

Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.

Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards, safety procedures.

Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.

Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.

Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits, create reports, and compile financial data to further ensure compliance.

Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.

• High School Diploma or equivalent required
• Minimum one year experience in customer service, sales, or retail
• At least 3 months of supervisory, key holder, or relevant leadership experience
• Excellent verbal and written communication skills
• Ability to work phone, Point of Sale, Microsoft Office, and other systems
• Must be at least 18 years of age (19 in Alabama)
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

• Leadership in a sales or customer service-oriented position
• Management experience in retail, convenience store, grocery, financial, service, or related industries
• Experience in check cashing, document verification, money order processing
• Bilingual English/Spanish is a plus and may be required for certain locations
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)

Our Benefits Include**:

• A comprehensive new hire training program
• Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
• Performance-based career advancement
• Educational Reimbursement Program
• Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
• Company-Sponsored Life and AD&D Insurance
• Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
• Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
• Diverse Culture and Inclusive Environment
• A relaxed, business casual dress code that includes jeans and sneakers!

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

Since 1987, it has been our mission to provide rave-worthy customer experiences to everyone who comes through our doors or visits the CheckSmart® website. As an established financial services provider, we offer Loans, Money Orders, Wire Transfers, Green Dot^® Visa^® Debit Cards, Gift Card Buy Back, and Check Cashing throughout KY, IN, MI, and OH. We’re steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it most.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Join Our Team!

We have an opening for an Assistant Restaurant Manager at Humble Pie!

• Pay: $60,000 - $70,000 / year
• Opportunity for quarterly bonuses and annual super bonus
• Hiring Immediately
• Opportunities for Career Advancement
• Full Benefits Package
• Although this position is advertised for Humble Pie, you may be assigned to any of our restaurants with an open Assistant Restaurant Manager position

We are food travel experts and we are passionate about bringing cool, authentic restaurants to airports that reflect a taste of place! As an assistant restaurant manager at SSP America, the potential to grow and expand is all around you!

SSP America operates over 20 units within Sky Harbor Airport including full-service restaurants, quick service restaurants, coffee shops, and grab and go locations! Our locations include Four Peaks, PHX Beer Co., Tarbell's Tavern, Pei Wei, Dunkin Donuts, Humble Pie , and many more!

If you are passionate about food and want to join a global brand in travel dining that values its employees and offers great career growth opportunities, apply today !

Essential Functions:

• Trains, develops and communicates with team of Food Travel Experts in front of house and back of house.
• Implements and maintains guest service standards and/or brand specifications.
• Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
• Develops, plans and assigns daily goals, tasks and Team Member assignments.
• Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
• Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.

Skills and Requirements

• Minimum 2 years Restaurant Manager experience in a full-service w/bar restaurant environment required
• Minimum 1 year Kitchen Manager experience in a professional restaurant or production kitchen preferred

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

As an Assistant Store Manager, you will serve as a trusted advisor to our customers looking for quick and reliable financial solutions. Our Assistant Store Managers develop their leadership skills in real-time by driving recovery processes , customer outreach, and risk management. You will assist in overseeing, training, and coaching customer service representatives where applicable while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value. 

Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition.

Maximize customer success by offering ancillary products that fit their needs.

Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.

Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards, safety procedures.

Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.

Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.

Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits, create reports, and compile financial data to further ensure compliance.

Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.

• High School Diploma or equivalent required
• Minimum one year experience in customer service, sales, or retail
• At least 3 months of supervisory, key holder, or relevant leadership experience
• Excellent verbal and written communication skills
• Ability to work phone, Point of Sale, Microsoft Office, and other systems
• Must be at least 18 years of age (19 in Alabama)
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

• Leadership in a sales or customer service-oriented position
• Management experience in retail, convenience store, grocery, financial, service, or related industries
• Experience in check cashing, document verification, money order processing
• Bilingual English/Spanish is a plus and may be required for certain locations
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)

Our Benefits Include**:

• A comprehensive new hire training program
• Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
• Performance-based career advancement
• Educational Reimbursement Program
• Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
• Company-Sponsored Life and AD&D Insurance
• Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
• Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
• Diverse Culture and Inclusive Environment
• A relaxed, business casual dress code that includes jeans and sneakers!

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

With over 25 years of service, Speedy Cash® is a trusted loan company that operates across 12 states and specializes in tools to get our customers’ finances back on track. Our products and services have evolved to meet the needs of more than 10 million people in our stores, over the phone, and as an online lender. We’re steadfast in our commitment to helping people across the country get access to the short-term financial services they need when they need it most.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

As an Assistant Store Manager, you will serve as a trusted advisor to our customers looking for quick and reliable financial solutions. Our Assistant Store Managers develop their leadership skills in real-time by driving recovery processes , customer outreach, and risk management. You will assist in overseeing, training, and coaching customer service representatives where applicable while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value. 

Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition.

Maximize customer success by offering ancillary products that fit their needs.

Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.

Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards, safety procedures.

Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.

Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.

Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits, create reports, and compile financial data to further ensure compliance.

Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.

• High School Diploma or equivalent required
• Minimum one year experience in customer service, sales, or retail
• At least 3 months of supervisory, key holder, or relevant leadership experience
• Excellent verbal and written communication skills
• Ability to work phone, Point of Sale, Microsoft Office, and other systems
• Must be at least 18 years of age (19 in Alabama)
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

• Leadership in a sales or customer service-oriented position
• Management experience in retail, convenience store, grocery, financial, service, or related industries
• Experience in check cashing, document verification, money order processing
• Bilingual English/Spanish is a plus and may be required for certain locations
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)

Our Benefits Include**:

• A comprehensive new hire training program
• Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
• Performance-based career advancement
• Educational Reimbursement Program
• Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
• Company-Sponsored Life and AD&D Insurance
• Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
• Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
• Diverse Culture and Inclusive Environment
• A relaxed, business casual dress code that includes jeans and sneakers!

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

Since 1987, it has been our mission to provide rave-worthy customer experiences to everyone who comes through our doors or visits the CheckSmart® website. As an established financial services provider, we offer Loans, Money Orders, Wire Transfers, Green Dot^® Visa^® Debit Cards, Gift Card Buy Back, and Check Cashing throughout KY, IN, MI, and OH. We’re steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it most.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

As an Assistant Store Manager, you will serve as a trusted advisor to our customers looking for quick and reliable financial solutions. Our Assistant Store Managers develop their leadership skills in real-time by driving recovery processes , customer outreach, and risk management. You will assist in overseeing, training, and coaching customer service representatives where applicable while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value. 

Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition.

Maximize customer success by offering ancillary products that fit their needs.

Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.

Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards, safety procedures.

Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.

Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.

Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits, create reports, and compile financial data to further ensure compliance.

Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.

• High School Diploma or equivalent required
• Minimum one year experience in customer service, sales, or retail
• At least 3 months of supervisory, key holder, or relevant leadership experience
• Excellent verbal and written communication skills
• Ability to work phone, Point of Sale, Microsoft Office, and other systems
• Must be at least 18 years of age (19 in Alabama)
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

• Leadership in a sales or customer service-oriented position
• Management experience in retail, convenience store, grocery, financial, service, or related industries
• Experience in check cashing, document verification, money order processing
• Bilingual English/Spanish is a plus and may be required for certain locations
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)

Our Benefits Include**:

• A comprehensive new hire training program
• Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
• Performance-based career advancement
• Educational Reimbursement Program
• Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
• Company-Sponsored Life and AD&D Insurance
• Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
• Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
• Diverse Culture and Inclusive Environment
• A relaxed, business casual dress code that includes jeans and sneakers!

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

With over 25 years of service, Speedy Cash® is a trusted loan company that operates across 12 states and specializes in tools to get our customers’ finances back on track. Our products and services have evolved to meet the needs of more than 10 million people in our stores, over the phone, and as an online lender. We’re steadfast in our commitment to helping people across the country get access to the short-term financial services they need when they need it most.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

JOB SUMMARY
The District Sales Manager (DSM) provides leadership, strategic planning and monitors all sales activities of Sales Consultants (SCs) for assigned districts to ensure the team achieves maximum profitability and growth in line with the Company’s vision and goals. The DSM establishes and jointly builds strategic plans with Regional Sales Vice President to increase sales revenues from current clients and new client acquisitions.

Oversee Sales Territory - Phoenix AZ

RESPONSIBILITIES

• Establish sales objectives by forecasting and developing annual sales quotas for districts and territories.
• Work closely with SCs (Sales Consultants) to project expected sales volume and profit for existing and new properties.
• Ensure that plans are followed by SCs (Sales Consultants) to ensure all goals are met.
• Assign and/or reassign accounts as necessary.
• Spearhead the recruitment, motivation, development of SCs (Sales Consultants) for the assigned district and instill a culture of accountability, performance-based management, teamwork, and other best practices to achieve the goals of the organization.
• Monitor, evaluate and provide feedback to SCs (Sales Consultants) on progress towards goals.
• Coach and develop SCs (Sales Consultants) in balancing the delivery of high productivity, quality and customer service.
• Participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary.
• Promote continuous training and development of associates.
• Lead and facilitate change management in support of organizational goals.
• Consult with Human Resources Department as appropriate.
• Work directly with the SCs (Sales Consultants) and customers in the field by assisting on sales calls while providing constructive feedback to further develop the skill sets of each SCs (Sales Consultants).
• Oversee training and educational programs for SCs (Sales Consultants).
• Participate in major client presentations and discussions to ensure best in class customer service.
• Work with all operating divisions that support the sales organization to create and ensure a collaborative work environment.
• Increase sales through account penetration by analyzing current sales and volume, planning sales calls and following up.
• Utilize product knowledge, ROI and analytical research tools (i.e., Phocas, GForce, and Salesforce.com) and sales training resources to effectively target new prospects and opportunities.
• Maintain, build, and expand customer relationships.
• Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising changes, increased or decreased product movement, new business, changes in proprietary product or other related information.
• Provide advance notification to Operations about new customers or any other changes that may affect customer orders or delivery.
• Continuously monitor assigned accounts and take corrective action, as needed, to maintain and improve overall customer satisfaction.
• Immediately notify the management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct the situation.
• Work with accounts receivable to ensure customers pay invoices within agreed-upon terms.

QUALIFICATIONS

Education

• Bachelor’s degree in Sales, Marketing or Business

Experience

• 3 - 5 years of sales management experience in the B2B market segment preferred.
• 2 – 3 years of field sales experience
• Experience in food service sales is preferred.

Professional Skills

• Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency.
• Ability to communicate clearly through email and telephone.
• Ability to effectively present information and respond to questions from clients, management and associates.
• Capable of working with others proactively and constructively.
• Strong leadership skills, including the ability to mentor and develop individuals and teams.
• Able to engage and lead team discussions and meetings.
• Understand team dynamics and works well within a team structure.
• Collaborative management style.
• Delegates responsibilities effectively.
• Recognizes and acknowledges the value others bring to the organization.
• Exhibits a high level of trust and accountability.
• Excellent listening, presentation, negotiation, and closing skills.
• Strong understanding of financial concepts, including pricing and forecasting.
• Respond promptly to customer needs.
• Solicit customer feedback to improve service.
• Respond promptly to requests for service and assistance as needed.
• Ability to prioritize and manage multiple priorities/deadlines.
• Uses time effectively.
• Identifies and resolves problems promptly.
• Gathers and analyzes information skillfully.
• Develops alternative solutions.
• Displays willingness to make decisions.
• Exhibits sound and accurate judgment.
• Makes timely decisions.
• Tactfully approaches others.
• Reacts well under pressure.
• Accepts responsibility for your actions.
• Follows through on commitments.
• Goal-oriented and driven self-starter who can work independently within a team environment and strives to the best.
• Computer literacy includes maintaining a customer database, internet navigation and use of MS Office (Word, Excel, PowerPoint, Access, and Outlook).
• Familiarity with Phocas, Gforce, Box, Salesforce.com and PeopleSoft a plus.

Physical Demands

• Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• Frequently required to sit and reach with hands and arms.
• Must occasionally lift and/or move up to 20 pounds.

Work Environment

• Depending on the assigned territory, the district sales manager may work in a normal office environment or work from a remote home-based office.
• The noise level in the work environment is usually moderate.
• This management position demands travel to and from Territory Managers, customers and prospects in the assigned region as needed.
• There is overnight travel required as deemed necessary and specifically pertains to company events, district meetings, training sessions, vendor fairs, and client appointments.
• May be required to utilize personal vehicles for business travel that may result in long periods of sitting.
• Must maintain a valid driver's license with a driving record that meets company minimum standards for travel throughout the assigned district to service customers and call upon prospects.
• If working remote, you must have required software to ensure timely communications and have a dedicated workspace free of any distractions and participate in customer or conference calls in a business-friendly environment.
• This position may require evening and weekend work depending on customer needs.

#LI-GR1      

#LI-ONSITE

JOB SUMMARY

The District Sales Manager (DSM) role requires exceptional management of sale performance among Sales Consultants (SCs). This position is responsible for driving a performance culture, coaching and developing the talent of their sales consultants to achieve profitable planned case and GP growth

RESPONSIBILITIES

• Manages the performance and development of Sales Consultants (MAs) within the district.

• Engages in one-on-one coaching and direction by conducting an average of 3-5   SC work-withs a week.

• Effectively lead and facilitate Friday district meetings that educate, inspire and ultimately produce key behavior changes to drive sales.

• Lead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options ( Technology enablers, value added services, and team selling) –

• Must possess a continuous improvement mentality around technology, sales skills, soft skills and product knowledge

• Leverages the   Sales Support resources and tools to maximize the consultative time of the SC

• Fully leverages our CRM in the management of SC’s sales planning, prospecting, and daily customer engagement and expects productive utilization of Sysco 360 among all SC’s.

• Successfully delivers Sysco brand results and directly manages conversion opportunities within the district.

• Supports and promotes all national campaigns and promotions

• Accountable for providing coaching, training, and timely feedback to drive   sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell).

• Fully utilizes the CMP and QPP Processes   to coach the performance of all sales colleagues  in the district.

• Responsible for execution of territory planning and management

• Prioritizes independent relationships with top customers and high value prospects.

• Champions company initiatives and implements center led strategy within the district.

• Additional sales management responsibilities including, but are not limited to, other operational duties and customer relationship management.

QUALIFICATIONS

Education

• High School education required.

• Bachelor's degree in a related field (e.g. business administration) or equivalent   relevant industry experience.

Experience

• 2 or more years' experience successfully growing profitable sales in the foodservice industry.

• 5+ years' foodservice sales experience in the foodservice industry preferred.

Professional Skills

• Excellent interpersonal skills and ability to work with a variety of stakeholders.

• Can derive insights from others through probing questions and collaborative problem-solving.

• Superb organizational and project management skills, including the ability to execute multiple initiatives autonomously.

• Able to thrive in a fast-paced work environment.

• Ability to use Sysco's proprietary Customer Relationship Management (CRM) tool for planning and forecasting sales growth.

• Demonstrates mastery of skills in the area of consultative selling, marketing principles, prospecting, networking, coaching, and negotiations.

• Effectively coach, counsel, train and direct associates.

• Capable of supervising and motivating others.

• Write reports and business correspondence.

• Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.

• Seek and qualify prospects under company account stratification goals.

• Research customer business needs and develops a mix of products and service to meet needs.

• Evaluate market trends and recommend products to customers, based on business needs and goals.

• Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.

• Answer customers' questions about products, prices, availability, and product use.

• Provide product information and practical training to customer personnel.

• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.

• Manage deliveries to the routing schedule published by the transportation department.

• Troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).

• Participate in company functions, promotions, customer visits, and customer events.

• Attend and participate in general sales and district meetings.

• Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data.

• Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.

• Participate in ongoing training sessions.

• Assist with the training of new employees as requested.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB SUMMARY

The District Sales Manager (DSM) role requires exceptional management of sale performance among Sales Consultants (SCs). This position is responsible for driving a performance culture, coaching and developing the talent of their sales consultants to achieve profitable planned case and GP growth

RESPONSIBILITIES

• Manages the performance and development of Sales Consultants (MAs) within the district.

• Engages in one-on-one coaching and direction by conducting an average of 3-5   SC work-withs a week.

• Effectively lead and facilitate Friday district meetings that educate, inspire and ultimately produce key behavior changes to drive sales.

• Lead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options ( Technology enablers, value added services, and team selling) –

• Must possess a continuous improvement mentality around technology, sales skills, soft skills and product knowledge

• Leverages the   Sales Support resources and tools to maximize the consultative time of the SC

• Fully leverages our CRM in the management of SC’s sales planning, prospecting, and daily customer engagement and expects productive utilization of Sysco 360 among all SC’s.

• Successfully delivers Sysco brand results and directly manages conversion opportunities within the district.

• Supports and promotes all national campaigns and promotions

• Accountable for providing coaching, training, and timely feedback to drive   sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell).

• Fully utilizes the CMP and QPP Processes   to coach the performance of all sales colleagues  in the district.

• Responsible for execution of territory planning and management

• Prioritizes independent relationships with top customers and high value prospects.

• Champions company initiatives and implements center led strategy within the district.

• Additional sales management responsibilities including, but are not limited to, other operational duties and customer relationship management.

QUALIFICATIONS

Education

• High School education required.

• Bachelor's degree in a related field (e.g. business administration) or equivalent   relevant industry experience.

Experience

• 2 or more years' experience successfully growing profitable sales in the foodservice industry.

• 5+ years' foodservice sales experience in the foodservice industry preferred.

Professional Skills

• Excellent interpersonal skills and ability to work with a variety of stakeholders.

• Can derive insights from others through probing questions and collaborative problem-solving.

• Superb organizational and project management skills, including the ability to execute multiple initiatives autonomously.

• Able to thrive in a fast-paced work environment.

• Ability to use Sysco's proprietary Customer Relationship Management (CRM) tool for planning and forecasting sales growth.

• Demonstrates mastery of skills in the area of consultative selling, marketing principles, prospecting, networking, coaching, and negotiations.

• Effectively coach, counsel, train and direct associates.

• Capable of supervising and motivating others.

• Write reports and business correspondence.

• Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.

• Seek and qualify prospects under company account stratification goals.

• Research customer business needs and develops a mix of products and service to meet needs.

• Evaluate market trends and recommend products to customers, based on business needs and goals.

• Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.

• Answer customers' questions about products, prices, availability, and product use.

• Provide product information and practical training to customer personnel.

• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.

• Manage deliveries to the routing schedule published by the transportation department.

• Troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).

• Participate in company functions, promotions, customer visits, and customer events.

• Attend and participate in general sales and district meetings.

• Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data.

• Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.

• Participate in ongoing training sessions.

• Assist with the training of new employees as requested.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.