51,890 Retention Specialist jobs in the United States
Digital Retention Specialist
80036 Westminster, Colorado
TEKsystems
Posted 2 days ago
Job Viewed
Job Description
We're Hiring a Customer Retention Specialist
Location: Broomfield, CO - Hybrid - 3 days in office
What You'll Do
+ Engage Customers: Reach out proactively to understand and address reasons for potential service discontinuation.
+ Resolve Issues: Take ownership of customer concerns, ensuring high satisfaction and minimal escalation.
+ Make Decisions: Act independently to resolve customer needs with confidence and efficiency.
+ Deliver Excellence: Collaborate across teams and communicate with senior management to provide outstanding service.
+ Negotiate Solutions: Work directly with customers to overcome adoption barriers and resolve pain points.
+ Document Thoroughly: Maintain detailed records of interactions and activities in Salesforce.
+ Analyze Trends: Use data to identify opportunities to improve retention and reduce churn.
+ Collaborate Cross-Functionally: Partner with Sales and Support to manage escalations and enhance the customer experience.
+ Create Content: Develop and deliver materials that support customer adoption and engagement.
Qualifications
+ 4-5 years of experience in Customer Service and Retention
+ Proficiency in Salesforce
+ Strong problem-solving and analytical skills
+ Excellent time management and organizational abilities
Why Join Us?
+ Be part of a top-tier software company with a reputation for innovation and excellence.
+ Work in a collaborative environment where your ideas and impact matter.
+ Enjoy opportunities for growth, learning, and career advancement.
#westpriority25
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Westminster,CO 80021.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Location: Broomfield, CO - Hybrid - 3 days in office
What You'll Do
+ Engage Customers: Reach out proactively to understand and address reasons for potential service discontinuation.
+ Resolve Issues: Take ownership of customer concerns, ensuring high satisfaction and minimal escalation.
+ Make Decisions: Act independently to resolve customer needs with confidence and efficiency.
+ Deliver Excellence: Collaborate across teams and communicate with senior management to provide outstanding service.
+ Negotiate Solutions: Work directly with customers to overcome adoption barriers and resolve pain points.
+ Document Thoroughly: Maintain detailed records of interactions and activities in Salesforce.
+ Analyze Trends: Use data to identify opportunities to improve retention and reduce churn.
+ Collaborate Cross-Functionally: Partner with Sales and Support to manage escalations and enhance the customer experience.
+ Create Content: Develop and deliver materials that support customer adoption and engagement.
Qualifications
+ 4-5 years of experience in Customer Service and Retention
+ Proficiency in Salesforce
+ Strong problem-solving and analytical skills
+ Excellent time management and organizational abilities
Why Join Us?
+ Be part of a top-tier software company with a reputation for innovation and excellence.
+ Work in a collaborative environment where your ideas and impact matter.
+ Enjoy opportunities for growth, learning, and career advancement.
#westpriority25
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Westminster,CO 80021.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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0
Client Retention Specialist
78284 San Antonio, Texas
Xerox
Posted 16 days ago
Job Viewed
Job Description
Client Retention Specialist
**General Information**
Press space or enter keys to toggle section visibility
City
San Antonio
State/Province
Texas
Country
United States
Department
INSIDE SALES (TELESALES)
Date
Thursday, September 4, 2025
Working time
Full-time
Ref#
Job Level
Individual Contributor
Job Type
Early Career
Job Field
INSIDE SALES (TELESALES)
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
45,000
Annual Base Salary Maximum
50,000
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers ( , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers ( .
**Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
**Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .
**Position Overview:**
Join our dynamic team within Xerox Digital Sales and become a key player in reshaping how we connect with our clients. As a Client Retention Specialist, you'll be engaging with Xerox and prospective clients across the United States. Your mission is to drive client retention and satisfaction in your assigned geographic territory. In this fast-paced role, you'll have a combination of sales and retention responsibilities, providing a great opportunity for early in career professionals to develop their skills. You'll have the opportunity to nurture and expand Xerox accounts, creating incremental business opportunities that make a significant impact.
The shift for this opening will be Monday - Friday from 11:00 AM - 8:00 PM CST to support our west coast territory.
**What You Need To Succeed:**
+ Experience in B2B sales or client retention with a proven track record of achieving revenue and key performance indicator targets.
+ Effective collaboration across stakeholders, leveraging sales aptitude with assertiveness, persistence, and keen listening skills.
+ Consistently meeting targets and metrics & navigating and closing deals
+ Tech-savviness with Microsoft Office, CRM proficiency, and data analysis.
+ Applying technology expertise in hardware and services sales.
+ Approaching challenges with maturity, self-confidence, and resilience under pressure, with strong attention to detail.
+ Demonstrate excellent verbal and written communication skills for various levels of leadership internally and with clients
+ Possess personal drive, internal motivation, and a relentless pursuit of high achievement in every endeavor.
+ Showcase great interpersonal, negotiation, and presentation capabilities, enabling effective engagement with clients and colleagues.
**What You'll Do:**
+ Client Retention Leadership: Surpass retention targets and drive client satisfaction for our digital print solutions by executing and leading innovative account strategies, ensuring retention, growth, and overall account success while cultivating profitable relationships.
+ Proactive Client Engagement: Initiate impactful cold calls to expand client base and optimize outreach efforts within your designated territories.
+ Client-Centric Solutions: Understand client needs and propose tailored solutions that foster profitable relationships and drive client business value.
+ Operational Excellence: Maintain efficient sales processes to optimize operations and ensure streamlined performance.
+ Collaboration and Relationship Building: Foster positive client relationships internally and externally, driving long-term success through collaboration and trust.
+ Reporting Proficiency: Provide monthly forecasts and detailed account-related reporting for the Sales Manager and Account Teams. Maintain real-time updates of all sales-related activities in the CRM system.
+ Contract Command: Collaborate with cross-functional teams to expertly manage contracts, igniting account revenue growth.
**How we set you up for success:**
+ Training Initiatives: Elevate your skills through our in-house sales training program, online learning opportunities, and mentorship programs that nurture your professional growth.
+ Performance Reviews: Receive regular individual performance reviews every six months, fostering continuous growth and development.
+ Continuous Learning: Stay abreast of industry trends and developments to ensure our sales efforts consistently provide exceptional value to our clients, aligning with the latest advancements.
**What We Offer:**
At Xerox, we understand that attracting top talent requires more than just a job - it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards.
+ Total Compensation Package: Enjoy a compensation package with a base salary, commissions, and extra rewards for exceeding targets.
+ Comprehensive Benefits: Access medical, dental, vision, and life insurance from day one to support your well-being.
+ Work-Life Balance: Benefit from paid holidays (US holiday schedule), personal choice days, and paid vacation.
+ Charitable Involvement: Be part of our commitment to the community with paid time off for volunteering.
Join us at Xerox, where we invest in your success, well-being, and personal growth. We're not just offering a job; we're offering a rewarding career journey filled with opportunities to thrive and make a positive impact. Apply today and with our technology, build your future.
#LI-RL1
#LI-ONSITE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion: People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
**General Information**
Press space or enter keys to toggle section visibility
City
San Antonio
State/Province
Texas
Country
United States
Department
INSIDE SALES (TELESALES)
Date
Thursday, September 4, 2025
Working time
Full-time
Ref#
Job Level
Individual Contributor
Job Type
Early Career
Job Field
INSIDE SALES (TELESALES)
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
45,000
Annual Base Salary Maximum
50,000
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers ( , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers ( .
**Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
**Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .
**Position Overview:**
Join our dynamic team within Xerox Digital Sales and become a key player in reshaping how we connect with our clients. As a Client Retention Specialist, you'll be engaging with Xerox and prospective clients across the United States. Your mission is to drive client retention and satisfaction in your assigned geographic territory. In this fast-paced role, you'll have a combination of sales and retention responsibilities, providing a great opportunity for early in career professionals to develop their skills. You'll have the opportunity to nurture and expand Xerox accounts, creating incremental business opportunities that make a significant impact.
The shift for this opening will be Monday - Friday from 11:00 AM - 8:00 PM CST to support our west coast territory.
**What You Need To Succeed:**
+ Experience in B2B sales or client retention with a proven track record of achieving revenue and key performance indicator targets.
+ Effective collaboration across stakeholders, leveraging sales aptitude with assertiveness, persistence, and keen listening skills.
+ Consistently meeting targets and metrics & navigating and closing deals
+ Tech-savviness with Microsoft Office, CRM proficiency, and data analysis.
+ Applying technology expertise in hardware and services sales.
+ Approaching challenges with maturity, self-confidence, and resilience under pressure, with strong attention to detail.
+ Demonstrate excellent verbal and written communication skills for various levels of leadership internally and with clients
+ Possess personal drive, internal motivation, and a relentless pursuit of high achievement in every endeavor.
+ Showcase great interpersonal, negotiation, and presentation capabilities, enabling effective engagement with clients and colleagues.
**What You'll Do:**
+ Client Retention Leadership: Surpass retention targets and drive client satisfaction for our digital print solutions by executing and leading innovative account strategies, ensuring retention, growth, and overall account success while cultivating profitable relationships.
+ Proactive Client Engagement: Initiate impactful cold calls to expand client base and optimize outreach efforts within your designated territories.
+ Client-Centric Solutions: Understand client needs and propose tailored solutions that foster profitable relationships and drive client business value.
+ Operational Excellence: Maintain efficient sales processes to optimize operations and ensure streamlined performance.
+ Collaboration and Relationship Building: Foster positive client relationships internally and externally, driving long-term success through collaboration and trust.
+ Reporting Proficiency: Provide monthly forecasts and detailed account-related reporting for the Sales Manager and Account Teams. Maintain real-time updates of all sales-related activities in the CRM system.
+ Contract Command: Collaborate with cross-functional teams to expertly manage contracts, igniting account revenue growth.
**How we set you up for success:**
+ Training Initiatives: Elevate your skills through our in-house sales training program, online learning opportunities, and mentorship programs that nurture your professional growth.
+ Performance Reviews: Receive regular individual performance reviews every six months, fostering continuous growth and development.
+ Continuous Learning: Stay abreast of industry trends and developments to ensure our sales efforts consistently provide exceptional value to our clients, aligning with the latest advancements.
**What We Offer:**
At Xerox, we understand that attracting top talent requires more than just a job - it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards.
+ Total Compensation Package: Enjoy a compensation package with a base salary, commissions, and extra rewards for exceeding targets.
+ Comprehensive Benefits: Access medical, dental, vision, and life insurance from day one to support your well-being.
+ Work-Life Balance: Benefit from paid holidays (US holiday schedule), personal choice days, and paid vacation.
+ Charitable Involvement: Be part of our commitment to the community with paid time off for volunteering.
Join us at Xerox, where we invest in your success, well-being, and personal growth. We're not just offering a job; we're offering a rewarding career journey filled with opportunities to thrive and make a positive impact. Apply today and with our technology, build your future.
#LI-RL1
#LI-ONSITE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion: People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
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1
Remote Compliance and Retention Specialist
Remote
$15 - $25 per hour
CKP Group
Posted 25 days ago
Job Viewed
Job Description
We are seeking a detail-oriented and proactive Remote Compliance & Retention Specialist to oversee the management and retention of company records, ensuring compliance with legal, regulatory, and internal standards. This role is essential in maintaining the integrity, accessibility, and security of critical business documents across digital and physical platforms.
Key Responsibilities- Policy Development & Oversight
- Develop, update, and enforce document retention policies, ensuring alignment with legal, regulatory, and company standards.
- Maintain a retention schedule and manage retention lifecycle activities, including storing, archiving, or disposing of documents upon reaching their retention period.
- Regulatory Compliance Monitoring
- Monitor applicable laws, regulations, and industry standards related to recordkeeping and retention (e.g., financial, healthcare, or privacy rules) and update internal practices accordingly.
- Conduct regular audits or reviews to ensure retention policies are followed and document storage meets compliance requirements.
- Document Security & Privacy
- Ensure records, especially sensitive or confidential materials, are securely stored, access-controlled, and protected from unauthorized disclosure or loss.
- Manage secure disposal or destruction of documents when retention periods expire, ensuring compliance with data protection and privacy regulations.
- Retention Planning & Legal Holds
- Manage retention schedules for various document types (electronic, physical, email, financial, HR, etc.), ensuring consistent application across departments.
- Administer legal hold procedures, ensuring that relevant documents are preserved when required for audits, investigations, or legal actions.
- Training & Employee Awareness
- Provide training or guidance to staff on proper recordkeeping practices, retention schedules, data privacy, document version control, and disposal procedures.
- Act as a point of contact for questions or clarifications related to retention policy, record management, and compliance standards.
- Reporting & Documentation
- Maintain logs or audit trails of document retention and disposal activities, including records of destruction, archival transfers, and access history.
- Report on retention compliance, audit results, and retention policy adherence, identifying gaps, anomalies, or overdue destruction tasks.
- Process Improvement & Retention Strategy
- Assess retention practices and data lifecycle workflows to identify inefficiencies, risks, or opportunities for process improvement.
- Recommend or implement enhancements to retention policies, archival systems, document storage tools, or compliance procedures.
- Bachelor's degree in Information Management, Legal Studies, Business Administration, or a related field.
- Proven experience in compliance, records management, or document control.
- Strong understanding of records retention principles, document lifecycle management, and regulatory compliance.
- Familiarity with digital or physical document management tools, electronic recordkeeping systems, or archival practices.
- Discretion, professionalism, and ability to handle confidential or sensitive documents.
- Analytical mindset with the ability to identify retention risks, compliance gaps, or process inefficiencies.
- Excellent communication skills for training, policy guidance, and liaising with stakeholders about retention-related topics.
- Certification in Records Management (e.g., CRM, IGP) or Compliance (e.g., CCEP).
- Experience with legal holds and litigation support.
- Knowledge of industry-specific regulations (e.g., HIPAA, GDPR, SOX).
- Familiarity with records management software and tools.
- Retention Policy Adherence Rate : Percentage of documents managed in compliance with retention policies.
- Audit Compliance Score : Results from internal and external audits assessing adherence to retention and compliance standards.
- Training Completion Rate : Percentage of staff completing retention and compliance training programs.
- Incident Response Time : Average time taken to address and resolve retention-related compliance issues.
- Fully remote work with flexible scheduling.
- Competitive salary and performance-based bonuses.
- Professional development opportunities and support for certifications.
- Health, dental, and vision insurance.
- Paid time off and holiday leave.
Company Details
CKP & Finance Group CKP & Finance Group is a forward-thinking company dedicated to delivering integrated financial and healthcare solutions that empower patients, providers, and payers alike. By combining in-depth financial expertise with deep healthcare sector knowledge, we help optimize funding, streamline payment flows, and improve outcomes across the medical ecosystem—from hospitals and clinics to individual patients navigating treatment costs. Our core capabilities include: Healthcare financing and lending : providing capital, funding models, and credit solutions tailored for medical facilities, clinics, and healthcare practitioners Patient payment services : designing and managing financing and savings products such as health savings accounts, flexible payment plans, medical billing assistance, and consumer-directed care financing Revenue cycle & reimbursement advisory : consulting with healthcare providers and insurers to reduce billing friction, improve cash flow, and enhance reimbursement efficiency Risk and compliance management : advising on regulatory requirements, reimbursement risk, financial planning, and strategic funding for healthcare operations CKP & Finance Group champions innovation, transparency, and patient-centered financial care—enabling health systems and consumers to access, afford, and deliver care with confidence, clarity, and financial sustainability.
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