Director, Clinical Services

77007 Houston, Texas CommonSpirit Health at Home

Posted 7 days ago

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Job Description

**Job Summary and Responsibilities**
**The Director, Operations and Clinical Services is accountable for supervision of the overall business management of the branch, including development of new programs to meet the needs of the community. Acts as a liaison with the administrative staff of any affiliated health facility. Assumes a sales function for gaining additional business opportunities outside current affiliations. Provides leadership and direction of clinical services provided. Oversees the coordination, continuity, and quality of clinical care as well as the supervision of client services. Participates in the recruitment, training, and development of staff, and provides the supervision necessary to facilitate the provision of quality care. Monitors, evaluates, and takes action on clinical measures of performance. Has responsibility for performance, development and coaching of staff (i.e. hiring, firing, performance management, salary management, etc.). Ensures that new members of team receive training.**
**General**
+ Supports Post-Health Home Care at Home's mission, values, strategic goals and high standards of customer service. Consistently lives People First behaviors.
+ Adheres to the Corporate Compliance Program, including confidentiality HIPAA protected health information.
+ Follows the policies and procedures of the company.
+ Other duties as required.
**Managing Direct Reports**
+ Creates an "expectation of excellence" and manages performance of direct reports to maximize the value of associates' contributions towards organizational success.
+ Establishes strategically aligned goals with staff.
+ Encourages and creates opportunities for continuous improvement of staff by providing frequent coaching, mentoring and accurate performance feedback.
+ Provides direction and support to staff to deliver quality services with a focus on organizational success.
+ Ensures appropriate staffing levels are maintained.
+ Recruits and retains qualified, productive and customer-focused associates.
+ Interviews, hires and orients direct reports.
+ Monitors recruitment/retention activities and costs.
+ Provides fair and equitable treatment of all associates.
+ Creates a high performing work environment characterized by transparent and open communication, mutual trust and respect.
+ Provides education and training for associates in support of career goals and the organization's mission and strategies.
+ Maintains positive staff morale, observable through team spirit, a sense of belonging and recognition of accomplishments.
+ Supports and promotes department/branch/organization decisions.
**Operations**
+ Participates in the development and implementation of short-term (quarterly) and long-term (annually) strategic plans that support quarterly business plans developed at the branch and supported by the CHI Health at Home level. Responsible for the revision of goals and plans per quarter as agreed upon with the Vice President, Regional Operations.
+ Responsible for successful financial operation of branch. Participates in the development of operating budget; responsible for annual budget; P & L management; A/R and billing issues. Reviews statistical and financial reports; develops plans and revises as needed to meet or exceed financial goals.
+ Responsible for business growth, including sales/marketing strategies for obtaining revenue goals to include a minimum of five face-to-face sales calls every week.
+ Maintains complete and accurate information on referral sources and establishes appropriate call frequencies for referral sources.
+ Works with Director of Sales to establish account lists of current referral sources as well as potential sources.
+ Ensures the branch's compliance with governmental standards and regulations for licensure and certification. Serves as an ex-officio member of the Professional Advisory Group (PAG).
+ Responsible to assure excellent customer service to patients, referral sources and others.
+ Responsible for obtaining accurate annual market studies and submitting commensurate recommendations for bill/pay rate changes.
+ Responsible for quarterly branch review, to include assessment of branch performance and branch opportunity.
+ Responsible to lead staff meetings to assure good communication with branch staff about marketing opportunities, referral, conversion rates, client census, discharges, A/R, recruitment, advertising, etc. Meeting minutes kept in branch.
+ Responsible for bi-monthly review of A/R and follow-up on A/R, out>120 days, on-going communication with Regional Vice President and reimbursement department.
+ Responsible for management of KPIs, SHP/CMS quality improvement indicators, HHRG/Case mix weight.
+ On-going ability to coach and motivate staff. Assists staff through change with positive attitude.
+ Responsible to assure full compliance with TJC standards, American Nursing Care P&P, Federal, State and County rules and regulations
+ Interacts with and seeks assistance of CHI Health at Home to benefit business activity within branches. Acts as a liaison between branch and CHI Health at Home as necessary.
**Clinical Services**
+ Responsible for supervising the accurate, complete and timely provision of quality client care and services in compliance with regulatory, operational and financial requirements.
+ Ensures the accuracy, completeness and timeliness of clinical records in compliance with regulatory, operational and financial requirements.
+ Responsible for assuring compliance with all state, federal, and ACHC regulations and standards.
+ Responsible for monitoring clinical outcome results, developing and implementing plans for improvement. Utilizes both SHP outcome data and company outcome data to ensure positive movement in outcome results.
+ Responsible for monitoring and evaluating clinical measures of performance including, but not limited to productivity standards, documentation completion standards, and management of patient care. Develops and follows through with action plans based upon measurement results.
+ Performance Improvement (PI) Program Coordination including; assisting with the overall development and implementation of the PI plan, assisting in the identification of goals and related patient outcomes, coordinates participation and reporting of activities and outcomes. Reviews monthly reports of CRR, WHV, internal monitoring reports. Develops and implements corrective plans.
+ Responsible for the ongoing development of clinical staff knowledge, understanding, and appropriate completion of OASIS, completion of initial and on-going physician orders, and all other clinical documentation tools.
+ Responsible for the accurate, complete and timely communication of regulatory, operational and financial information to clinical and applicable office staff.
+ Performs client visits, client supervisory visits and shared visits with staff as needed and/or directed by Regional Vice President.
+ Ensures appropriate on-call coverage and participates in rotation as needed.
+ Participates in office functions including intake, payer verification, payroll, billing resolution and laptop support.
+ Quality Assessment Performance Improvement (QAPI) program coordination; including collection and analysis of data measures identified by leadership and the governing body, agency QAPI Committee oversight, implementation of performance improvement activities, QAPI education to inform associates of improvement activities, ongoing evaluation of the effectiveness of improvement activities, documentation of QAPI activities and communication with agency and regional leadership on the program results, activities and effectiveness.
**Your benefits include:**
+ Generous annual bonus opportunity based on company performance
+ Excellent holiday and paid time off plans
+ Medical, dental, and vision plans
+ Tuition reimbursement for degree-seeking students
+ Employer contribution to your 401(k)
**Job Requirements**
+ Current Registered Nurse (RN) license (BSN preferred) in good standing to practice in state(s) is required.
+ Three years of nursing experience is required.
+ Two years appropriate hospital nursing experience is preferred.
+ One year management experience preferred. Home care management experience is preferred.
+ Excellent knowledge of home care regulatory requirements is preferred
+ Certified in ICD-9 coding and OASIS, or willingness to obtain both certifications in first two years of employment.
+ Experience in establishing and maintaining behavior and performance expectations.
+ Experience in performance improvement philosophies and measurement systems is preferred.
+ Good computer skills, familiar with multiple software programs including Windows based programs.
+ Experience in budgeting and managing financial performance is preferred.
+ Experience in sales/growth related activities, a plus.
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
**Where You'll Work**
Post-Health Home Care is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.
**Pay Range**
$46.29 - $67.12 /hour
We are an equal opportunity/affirmative action employer.
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Mgr, Clinical Services

77007 Houston, Texas CommonSpirit Health at Home

Posted 12 days ago

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Job Description

**Job Summary and Responsibilities**
**Responsibilities:**
At Post - Health Home Care, we strive to embody our mission of delivering hope and healing to those we serve. As a Manager, Clinical Services you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician's approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.
+ **Independent Work:** Operate with limited supervision, adhering to organizational guidelines and policies.
+ **Leadership Support:** Promote and support departmental and organizational decisions.
+ **Clinical Education:** Act as a Clinical Educator when needed.
+ **EMR Utilization:** Utilize Homecare Homebase to accurately document patient interactions, assessments, and care plans, ensuring compliance with organizational policies and regulatory standards. Train and mentor clinical staff in effective EMR documentation practices to optimize workflow efficiency and enhance patient care.
+ **Team Collaboration:** Participate in case conferences and in-service training.
+ **Quality Care Oversight:** Direct the delivery of accurate and timely client care in compliance with regulations.
+ **Staff Management:** Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
+ **Performance Excellence:** Establish goals for staff while fostering continuous improvement through coaching and feedback.
+ **Documentation Compliance:** Ensure clinical documentation meets all standards and requirements.
+ **Referral Management:** Oversee referral intake and ensure timely assessment visits for patients.
+ **Physician Communication:** Contact physicians for service orders and manage documentation reviews.
+ **Patient Visits:** May perform patient visits as requested by management.
**Your benefits include:**
+ Generous annual bonus opportunity based on company performance
+ Excellent holiday and paid time off plans
+ Medical, dental, and vision plans
+ Tuition reimbursement for degree-seeking students
+ Employer contribution to your 401(k)
**Job Requirements**
**Qualifications:**
+ Current RN license (BSN preferred) or Therapist in good standing.
+ CPR or BLS certification (current).
+ Two years of home care or hospice experience; one year in hospital nursing preferred.
+ Strong clinical skills and understanding of home care regulations.
+ Excellent written and verbal communication skills.
+ Ability to work collaboratively within a multidisciplinary team.
+ Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
**Where You'll Work**
**Overview**
Post - Health Home Care is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.
**Pay Range**
$35.29 - $51.17 /hour
We are an equal opportunity/affirmative action employer.
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Manager, Clinical Support Services (Hybrid)

77246 Houston, Texas Memorial Hermann Health System

Posted 1 day ago

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Job Description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for supervising day-to-day operations including pre-registrations/verifications, registrations, reservations, financial counseling, and/or collection of third party and private receivables. Job Description

Desires Skill Sets:

  • Seeking candidates with clinical background (MA, LVN or CTL)
  • Able to provide quality and timely customer service to patients calling into the call center
  • Epic experience a plus

Minimum Qualifications

Education:  Bachelors degree or three (3) to five (5) years of related experience in a hospital/healthcare environment preferred

Licenses/Certifications:   (None)

Experience / Knowledge / Skills:

  • Strong interpersonal and communication skills

Principal Accountabilities

  • Assists with the planning, development, and direction of capital expenditures, business objectives, departmental goals, and special projects.

  • Leads in the preparation of departmental compliance with all regulatory requirements.

  • Assigns work and manages the activities of department personnel.  Trains, monitors, and evaluates staff as necessary.

  • Establishes policies and develops processes to ensure the delivery of excellent customer service, the adherence to regulatory standards, and the achievement of business objectives

  • Supports the instruction of educational programs that promote staff competency.

  • Monitors quality improvement efforts and makes recommendations for change as necessary. 

  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

  • Other duties as assigned.

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Patient Care Assistant

77246 Houston, Texas United Surgical Partners

Posted 1 day ago

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Job Description

Job Summary: Provides direct patient care by assisting patients with changing linens, ambulation, and transport. Maintains a clean and orderly patient care environment. Assists during patient examinations and procedures. Obtains and records patient vital signs, provides dressing assistance and reports results and observations. Demonstrates the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.

Position requires weekdays only -- no holidays, weekends, or call. Some later evenings required.

Essential Job Duties and Responsibilities:

  • Knows and adheres to policies of the Center and demonstrates fiscal responsibility.
  • Follows standards, policies, procedures, goals, and objectives for peri-operative nursing care according to accepted standards.
  • Maintains and demonstrates current skills and knowledge in aseptic technique.
  • Demonstrates ability to understand the unique needs of each age group of the patient population.
  • Follows OSHA and other standards for protection against blood borne pathogens.
  • Seeks involvement in activities that promote professional growth and behavior.
  • Uses good body mechanics and aseptic technique.
  • Remains calm and functions as a team member during times of stress and crisis situations.
  • Able to take vital signs and apply V/S monitors and documents appropriately.
  • Informs Manager of applicable day-to-day situations.
  • Follows employee health and other personnel and staffing policies

Required Skills

Qualifications:

  • High school diploma or GED required
  • Medical Assistant or Certified Nurse Assistant or Patient Care Technician equivalent clinical training preferred.
  • BLS certification required
  • One Year experience directly related to duties and responsibilities specified.

USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Required Experience

Qualifications:
Qualifications:

  • High school diploma or GED required
  • Medical Assistant or Certified Nurse Assistant or Patient Care Technician equivalent clinical training preferred.
  • BLS certification required
  • One Year experience directly related to duties and responsibilities specified.

USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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Patient Care Assistant

77246 Houston, Texas Houston Methodist

Posted 3 days ago

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Job Description

Overview

At Houston Methodist, the Patient Care Assistant (PCA) position is responsible for functioning as novice to competent and demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position conducts hourly rounding to ensure patient needs are met and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The PCA position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices Patient and Family Centered Care in concert with Houston Methodist ICARE values.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
  • Provide personalized care and service by consistently demonstrating our I CARE values:
    • INTEGRITY: We are honest and ethical in all we say and do.
    • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
    • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
    • RESPECT: We treat every individual as a person of worth, dignity, and value.
    • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
  • Practices the Caring and Serving Model
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  • Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience
  • Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
  • Actively supports the organization's vision, fulfills the mission and abides by the I CARE values
Responsibilities

PEOPLE ESSENTIAL FUNCTIONS
  • Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
  • Interacts with peers, staff, and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner.
  • Provides contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
  • Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs.
  • Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit. May serve as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc. Organizes the workflow, problem-solves basic and routine matters, and manages multiple ongoing priorities, seeking guidance and assistance from preceptor, licensed nurse, or management.
  • Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability, i.e., bedside shift handoff/report.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
  • Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care.
  • Conducts hourly rounding to ensure patient needs are met (four P's). Reports near misses and collaborates with the interprofessional health care team to improve patient safety.
  • Contributes towards improving quality and safety scores, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections.
FINANCE ESSENTIAL FUNCTIONS
  • Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. Utilizes time between heavy workloads efficiently.
  • Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Offers innovative solutions in performance improvement projects and shared governance activities.
  • Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
  • Must complete one of the following:
  • • PCA externship
  • • PCA internal internship
  • • Six months of direct patient care experience
  • • Enrolled in a school of nursing program with a completed first clinical rotation
License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED
  • BLS - Basic Life Support or Instructor (AHA)
KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity
SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
  • Uniform No
  • Scrubs Yes
  • Business professional No
  • Other (department approved) Yes
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
  • On Call* No
TRAVEL**
**Travel specifications may vary by department**
  • May require travel within the Houston Metropolitan area No
  • May require travel outside Houston Metropolitan area No


Company Profile

Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms, and more than 2,100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program®. Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.
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Patient Care Assistant

77508 Pasadena, Texas Catholic Health Initiatives

Posted 2 days ago

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Job Description

**Job Summary and Responsibilities**
Responsible for opening sterile supplies, assisting with patient positioning, coordinating and assisting with the set up and cleanup of the operating rooms as well as assisting team members in the delivery of patients to and from the operating room
1. Reviews the OR schedule daily, tracking and monitoring the necessary pick‐up and delivery of patients to and from the operating rooms as needed to ensure timely surgical starts
2. Opens and assists the team with supplies, instrument sets, suture selection and meeting benchmark turnovers
3. Assists the surgical suite in patient positioning, surgical preps, clipping and aids in the retrieving of x‐rays, equipment set up and tracking and removing instruments to and from the operating room suites
4. Rounds within their assigned surgical rooms to ensure that all turnovers are met and Supports the necessary patient movement and flow
5. Assists Registered Nurses, Surgical Scrubs and the Surgeons while preventing the disruption of the surgical case by retrieving supplies, relaying messages and managing the ancillary support of the surgical team
6. Anticipates the needs of the surgical team members and provides the necessary support and knowledge of surgical supplies, instruments and sutures
7. Sets up and tears down laparoscopic equipment, ensuring that printers, cameras and tubing is properly processed and arranged
8. Ensures that used surgical instruments are cleaned, replaced and properly returned to the decontamination department within SPD
9. Assists in the pre‐operative patient preparation once the patient has arrived in the operating room/includes placing grounding pad on patient and ensuring that the device is properly connected
10. Obtains the necessary skin preparation solutions and prepares the prep stand as needed
**Job Requirements**
**_Required Education and Experience_**
*High School Diploma/GED
*Based on location assignment may also require BLS/ACLS/ and or PALS
*One (1) year of related health care experience
**_Required Minimum Knowledge, Skills, Abilities and Training_**
*Ability to understand and develop processes that assist and aid the surgical team
*Good knowledge of operating room etiquette/processes/medical terminology
*Demonstrate competency in the opening and storing of sterile surgical supplies/sterile field
**Where You'll Work**
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.
**Pay Range**
$14.01 - $19.79 /hour
We are an equal opportunity/affirmative action employer.
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Patient Care Assistant

77007 Houston, Texas Houston Methodist

Posted 12 days ago

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Job Description

At Houston Methodist, the Patient Care Assistant (PCA) position is responsible for functioning as novice to competent and demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position conducts hourly rounding to ensure patient needs are met and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The PCA position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices Patient and Family Centered Care in concert with Houston Methodist ICARE values.
**PEOPLE ESSENTIAL FUNCTIONS**
+ Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
+ Interacts with peers, staff, and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner.
+ Provides contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.
**SERVICE ESSENTIAL FUNCTIONS**
+ Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs.
+ Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit. May serve as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc. Organizes the workflow, problem-solves basic and routine matters, and manages multiple ongoing priorities, seeking guidance and assistance from preceptor, licensed nurse, or management.
+ Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability, i.e., bedside shift handoff/report.
**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
+ Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
+ Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care.
+ Conducts hourly rounding to ensure patient needs are met (four P's). Reports near misses and collaborates with the interprofessional health care team to improve patient safety.
+ Contributes towards improving quality and safety scores, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections.
**FINANCE ESSENTIAL FUNCTIONS**
+ Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. Utilizes time between heavy workloads efficiently.
+ Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed.
**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
+ Offers innovative solutions in performance improvement projects and shared governance activities.
+ Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
**EDUCATION**
+ High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
**WORK EXPERIENCE**
+ Must complete one of the following:
+ ◊ PCA externship
+ ◊ PCA internal internship
+ ◊ Six months of direct patient care experience
+ ◊ Enrolled in a school of nursing program with a completed first clinical rotation
**LICENSES AND CERTIFICATIONS - REQUIRED**
+ BLS - Basic Life Support or Instructor (AHA)
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
+ Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
+ Performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
+ Uniform No
+ Scrubs Yes
+ Business professional No
+ Other (department approved) Yes
**ON-CALL***
_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
+ On Call* No
**TRAVEL***
_**Travel specifications may vary by department**_
+ May require travel within the Houston Metropolitan area No
+ May require travel outside Houston Metropolitan area No
**Company Profile:**
Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine.
Houston Methodist is an Equal Opportunity Employer.
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Patient Care Assistant

77508 Pasadena, Texas Catholic Health Initiatives

Posted 13 days ago

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Job Description

**Job Summary and Responsibilities**
Performs a variety of routine tasks to support the delivery of safe, effective, cost-efficient patient care as delegated by the RN. They provide assistance in transporting, transferring and lifting. They perform cleaning Functions in patient care unit as delegated, and perform selected diagnostic tests.
Provides direct patient care as delegated by RN staff
Monitors and records vital signs
Assists in providing personal hygiene and physical care needs
Accurately measures, records, and reports intake and output
Obtains and records daily weight
Performs blood glucose testing using blood glucose meter
Performs comfort rounds, reporting changes in patient's status promptly to RN
Performs as a sitter or patient care companion when needed
Assists in the admission, transfer and discharge process
Delivers specimens, picks up medications and other items
Acts as receptionist for unit; has limited use of the hospital information systems according to hospital policy dependent on the need of unit
Checks and documents refrigerator temperatures as delegated, reporting variances to appropriate personnel
Updates assigned bed status
Answers call lights and telephone
Keeps patient environment clean, keeps hallways clear of obstruction, reports safety issues and broken equipment appropriately, and adheres to patient safety precautions
Communicates with patient's family, physicians, and unit personnel and peers in an accurate, courteous, and professional manner
**Job Requirements**
**_Required Education and Experience_**
*High School Diploma or GED required
*Prior Experience preferred
**_Required Licensure and Certifications_**
BLS-CPR (14 day grace period)
Required Minimum Knowledge, Skills, Abilities and Training
*Good written/oral communication skills
**Where You'll Work**
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.
**Pay Range**
$14.01 - $19.79 /hour
We are an equal opportunity/affirmative action employer.
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Patient Care Technician

77007 Houston, Texas HCA Healthcare

Posted 15 days ago

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**Description**
**Introduction**
Do you want to join an organization that invests in you as a(an) Patient Care Technician? At HCA Houston Healthcare Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
**Benefits**
HCA Houston Healthcare Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._**
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Care Technician like you to be a part of our team.
**Job Summary and Qualifications**
As a Patient Care Technician you will be a crucial member of our collaborative nursing care team, delivering hands-on care and helping create a safe, welcoming environment for patients. Your support brings comfort, dignity, and connection to those who need it most - and helps make our mission to improve lives a reality for patients every day.
**Your responsibilities will include:**
+ Assisting with patient preparation, mobility, transfers, and comfort to support smooth procedures and recovery
+ Providing non-medicated care like dressing changes, skin protection, and use of supportive devices
+ Keeping patient areas, operating rooms, and common spaces clean, organized, and stocked to maintain safety and efficiency
+ Managing supplies, equipment, and environmental logs to keep the team ready and protect patients through infection control
+ Communicating kindly with patients, families, and the care team while promoting safety and quality efforts
**What qualifications you will need:**
+ Basic Cardiac Life Support must be obtained within 30 days of employment start date
+ (CNA) Certified Nursing Assistant
HCA Houston Healthcare Medical Center ( is a **445+ bed acute care hospital located in the heart of central Houston** , adjacent to the Medical Center and Museum District, and provides quality care for the greater Houston area. Established in 1975, our hospital has been serving Houston for more than 40 years. We provide a wide range of medical services, including cardiology, bariatrics, orthopedics, neurology, emergency care and more. Our comprehensive medical specialties are here to offer individualized care to every individual that walks through our doors. We also offer 24/7 emergency services and two intensive care units: surgical intensive care unit (SICU) and medical intensive care unit (MICU). We are an accredited **Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) Center** and an accredited **Chest Pain Center with Primary PCI** . We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Care Technician opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Patient Care Assistant

Houston, Texas Houston Methodist

Posted today

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Job Description

At Houston Methodist, the Patient Care Assistant (PCA) position is responsible for functioning as novice to competent and demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position conducts hourly rounding to ensure patient needs are met and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The PCA position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices Patient and Family Centered Care in concert with Houston Methodist ICARE values. Requirements: PEOPLE ESSENTIAL FUNCTIONS

  • Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
  • Interacts with peers, staff, and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner.
  • Provides contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
  • Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs.
  • Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit. May serve as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc. Organizes the workflow, problem-solves basic and routine matters, and manages multiple ongoing priorities, seeking guidance and assistance from preceptor, licensed nurse, or management.
  • Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability, i.e., bedside shift handoff/report.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
  • Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care.
  • Conducts hourly rounding to ensure patient needs are met (four P's). Reports near misses and collaborates with the interprofessional health care team to improve patient safety.
  • Contributes towards improving quality and safety scores, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections.
FINANCE ESSENTIAL FUNCTIONS
  • Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. Utilizes time between heavy workloads efficiently.
  • Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Offers innovative solutions in performance improvement projects and shared governance activities.
  • Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications: EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) WORK EXPERIENCE * * Must complete one of the following:
  • ◊ PCA externship
  • ◊ PCA internal internship
  • ◊ Six months of direct patient care experience
  • ◊ Enrolled in a school of nursing program with a completed first clinical rotation
LICENSES AND CERTIFICATIONS - REQUIRED * BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity
SUPPLEMENTAL REQUIREMENTS WORK ATTIRE
  • Uniform No
  • Scrubs Yes
  • Business professional No
  • Other (department approved) Yes
ON-CALL*
  • Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
  • On Call* No
TRAVEL Travel specifications may vary by department
  • May require travel within the Houston Metropolitan area No
  • May require travel outside Houston Metropolitan area No
Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer. APPLY Join Our Talent Network Featured Jobs * Project Manager - System Accreditation and Regulatory Compliance Location: Corporate, Houston, TX At Houston Methodist, the Project Manager position is responsible for implementing and coordinating key strategic projects according to scope and department initiative. This position routinely develops, coordinates, and completes projects from design implementation to measurement and maintenance of desired outcomes in coordination with management, developing meaningful reports to support business … * Sr. Respiratory Care Practitioner (NRP) Location: Houston Methodist Sugar Land Hospital, Sugar Land, TX At Houston Methodist, the Sr Respiratory Care Practitioner (RCP) position is an experienced and competent therapist who is responsible for performing advanced procedures as assigned; examples include and are not limited to: intubation, advance pulmonary diagnostics, endobronchial ultrasound (EBUS), electromagnetic navigation, extracorpeal membrane oxygenation (ECMO), etc. This position performs all … * Neurodiagnotic Technologist Apprentice - Full Time - Days Location: Houston Methodist Hospital, Houston, TX At Houston Methodist, the Neurodiagnostic Technologist Apprentice position is primarily a trainee position responsible for obtaining neurodiagnostic study recordings by means of appropriate techniques under the direct supervision and instruction by a credentialed technologist or physician. This position also assists with preparation and cleaning of testing rooms. Continuously expanding one's … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For , Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

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