429 Sales Manager jobs in Downey

**Hotel:**
Long Beach Hilton
701 W Ocean Boulevard
Long Beach, CA 90831
Full time
**Starting Compensation**
Compensation Range : $68,640-$78,640
Expected Job Closing Date:

_Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors._
**_Atrium SPIRIT - Where teamwork, passion, & appreciation ignites service excellence._**
**What's in it for you?**
The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
+ **Career Growth & Learning** - 40% of our management hires are internal promotions!
+ **Comprehensive Health Coverag** **e** - Medical, dental, and vision insurance options.
+ **Paid Time Off & Vacation** - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
+ **Perks That Fit Your Life** - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
+ **Purpose & Impact** - Make a difference through Atrium's community service and volunteer programs.
**Job Description**
**What You Will Do:**
+ Find and close new business by proactively reaching out to potential clients through calls, networking, site visits, and industry events-turning prospects into long-term partners.
+ Negotiate and finalize contracts that ensure clarity, accuracy, and mutual success-your attention to detail makes the difference.
+ Plan and coordinate the details of each event or group booking, including space setup, timing, equipment, menus, and billing-making sure no detail gets missed.
+ Create and track monthly SMART goals that align with hotel revenue targets and help you stay on course-and ahead.
+ Manage existing relationships with professionalism and care, ensuring repeat business and enthusiastic referrals.
+ Maintain organized, accurate records using systems like Delphi or CI/TY, so everyone stays informed and on track.
**What We Are Looking For:**
+ 1-2 years in hotel sales, events, or marketing - You understand how to move fast, multitask, and still make it personal.
+ Excellent written and verbal communication - You know how to engage clients and influence outcomes.
+ Proficiency in Microsoft Office - Organization is your superpower.
+ Experience with Delphi, CI/TY, or similar tools - It's a plus that helps you move fast and work smart.
+ Detail-oriented and self-motivated - You thrive on deadlines and live for checklists.
**What Atrium Leadership Looks Like:**
+ Accountable Achiever - You deliver results with pride and ownership.
+ Agile Thinker - You flex when things shift and always find a solution.
+ Talent Curator - You lift others and foster team success.
+ Transparent Leader - You lead with clarity and consistency.
+ Leading with SPIRIT - Our values-Service, Perseverance, Inclusion, Respect, and Teamwork-guide every interaction.
**Why Atrium?**
Hear it from Emilee H, "What makes Atrium's culture stand out is its commitment to investing in its associates and fostering a culture of growth. The company supports continuous learning and development, ensuring that every team member has the opportunity to grow and succeed each day".
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: complies with the County of Los Angeles Fair Chance Ordinance, which can be found here: applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA). Job offers will be conditioned on a criminal background check. Material job duties for which Atrium believes a criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment include the following:
+ Ability to interact with guests (especially minors), co-workers, and the public.
+ Ability to maintain integrity of hotel, guest, and co-worker property.
+ Ability to preserve a violence-free workplace.
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
**Service**
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
**Perseverance**
We will be better today than we were yesterday.
**Inclusion**
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
**Respect**
We treat others the way we would like to be treated.
**Innovation**
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
**Teamwork**
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
**Come grow with us!**

**Job Description**
The Sales Manager is responsible for achieving their quarterly and annual sales plan by securing new client appointments and optimally building a sales pipeline through continuous, ongoing prospecting for new customers. The Sales Manager is responsible for gathering client intelligence prior to the first appointment and building a program to meet client needs, driving close rates. This role will negotiate pricing, product, and equipment options, and coordinate vital program demos.
COMPENSATION: The salary range for this position is $110,000 - $110,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits &Compensation ( .
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
**Job Responsibilities**
Meet or exceed quarterly and annual sales revenue targets by developing a territory-specific growth plan.
Meet or exceed prospecting activity expectations as determined by Sales Management.
Secure prospective client appointments via participation in targeted telemarketing, drop-offs, cold calling, and other selling strategies
Update sales software database daily/weekly as advised by Sales Management
Prepare for client appointments by performing client research, tailoring sales materials, and using available resources
Meet with prospective clients to secure their business.
Implement appropriate follow-up client meetings to complete the sales process.
Meet client timelines and deliverables for installation via close coordination with client partners.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
Bachelor's degree preferred with a minimum of 3+ years of business-to-business, outside sales experience focused on new account generation, preferably selling a service
Shown success in developing new business and generating sales leads within an assigned sales territory
Strong presentation and communication skills with a consultative selling approach
Ability to influence decision makers at all levels of an organization, from a CEO to a front office professional
Proficiency in Microsoft Office and Salesforce.
A valid driver?s license
3-5 years of experience in hospitality or related field.
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**Job Summary:**
Xylem is hiring a **Sales Manager!** This sales leader will be responsible for overseeing the entire sales management system for Xylem's legacy Evoqua Light Industry Sales (LIT) team, Southern California territory. Evoqua's LIT grouping provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry. This role involves developing and implementing sales policies and procedures, managing a team of sales professionals, and ensuring that sales activities meet or exceed company objectives. The Sales Manager conducts regular sales meetings, reviews sales performance data, and collaborates with other departments to drive continuous improvement initiatives. Key responsibilities include managing sales documentation, ensuring compliance with industry standards and regulations, and reporting on sales performance to senior leadership. Strong leadership and management skills, extensive knowledge of sales management systems, and the ability to effectively communicate with stakeholders at all levels are essential for this role.
**Responsibilities:**
Sales Strategy and Planning
- Develop and implement strategic sales plans to achieve company goals and objectives
- Analyze market trends and customer needs to identify new sales opportunities
- Set sales targets and monitor team performance to ensure targets are met
- Create and maintain sales budget and forecast reports
Customer Relationship Management
- Build and maintain strong relationships with key customers and partners
- Monitor customer satisfaction and address any issues or concerns in a timely manner
- Identify and develop new business opportunities with existing and potential customers
- Collaborate with marketing and customer service teams to enhance the overall customer experience
Sales Analysis and Reporting
- Track and analyze sales data to identify trends and opportunities for improvement
- Prepare and present sales reports and forecasts to senior management
- Monitor competitor activity and market trends to adjust sales strategies as needed
- Utilize CRM software to manage and track customer interactions and sales activities
Product Knowledge and Training
- Stay up-to-date with industry developments and market trends
- Thoroughly understand company products and services to effectively communicate their value to customers
- Train team members on new products and sales techniques to improve their knowledge and skills
- Participate in product development and provide feedback from the sales team perspective.
Team Management:
- Lead and manage a team, providing guidance, feedback, and support.
- Set goals and KPIs for team members and monitor performance.
- Foster a positive and collaborative work environment.
- Develop and implement training programs to keep team members updated on trends and strategies.
High Impact Behaviors:
- Strategic Decision Making: A manager must be able to assess complex situations, consider long-term implications, and make decisions that align with the organization's vision and goals. This involves critical thinking, foresight, and the ability to balance various stakeholders' interests.
- Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision, expectations, and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.
- Fostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring, providing opportunities for professional growth, and creating an environment where continuous learning is encouraged and valued.
**Qualifications:**
- Bachelor's in Business, Marketing, or related field, with at least 5 years experience., with at least 2 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
- Strong technical skills with proficiency in sales tools and software (e.g., SalesForce, CRM systems)
- Experience in developing and implementing sales strategies and plans
- Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively.
- A strategic thinker with a test and learn approach to marketing efforts and process improvements.
- Resource Allocation: Allocate personnel, tools, and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed.
- End-to-end Project Management: Lead improvement projects from initiation to completion. Monitor progress, address challenges, and ensure timely delivery of measurable results.
Travel requirement: Frequent local travel with occasional overnight stays
**Salary:**
The estimated salary range for this position is $150,000 to $190,000 plus sales incentives. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
#LI-DH1
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**Job Summary:**
Xylem is hiring a **Sales Manager!** This sales leader will be responsible for overseeing the entire sales management system for Xylem's legacy Evoqua Light Industry Sales (LIT) team, Southern California territory. Evoqua's LIT grouping provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry. This role involves developing and implementing sales policies and procedures, managing a team of sales professionals, and ensuring that sales activities meet or exceed company objectives. The Sales Manager conducts regular sales meetings, reviews sales performance data, and collaborates with other departments to drive continuous improvement initiatives. Key responsibilities include managing sales documentation, ensuring compliance with industry standards and regulations, and reporting on sales performance to senior leadership. Strong leadership and management skills, extensive knowledge of sales management systems, and the ability to effectively communicate with stakeholders at all levels are essential for this role.
**Responsibilities:**
Sales Strategy and Planning
- Develop and implement strategic sales plans to achieve company goals and objectives
- Analyze market trends and customer needs to identify new sales opportunities
- Set sales targets and monitor team performance to ensure targets are met
- Create and maintain sales budget and forecast reports
Customer Relationship Management
- Build and maintain strong relationships with key customers and partners
- Monitor customer satisfaction and address any issues or concerns in a timely manner
- Identify and develop new business opportunities with existing and potential customers
- Collaborate with marketing and customer service teams to enhance the overall customer experience
Sales Analysis and Reporting
- Track and analyze sales data to identify trends and opportunities for improvement
- Prepare and present sales reports and forecasts to senior management
- Monitor competitor activity and market trends to adjust sales strategies as needed
- Utilize CRM software to manage and track customer interactions and sales activities
Product Knowledge and Training
- Stay up-to-date with industry developments and market trends
- Thoroughly understand company products and services to effectively communicate their value to customers
- Train team members on new products and sales techniques to improve their knowledge and skills
- Participate in product development and provide feedback from the sales team perspective.
Team Management:
- Lead and manage a team, providing guidance, feedback, and support.
- Set goals and KPIs for team members and monitor performance.
- Foster a positive and collaborative work environment.
- Develop and implement training programs to keep team members updated on trends and strategies.
High Impact Behaviors:
- Strategic Decision Making: A manager must be able to assess complex situations, consider long-term implications, and make decisions that align with the organization's vision and goals. This involves critical thinking, foresight, and the ability to balance various stakeholders' interests.
- Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision, expectations, and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.
- Fostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring, providing opportunities for professional growth, and creating an environment where continuous learning is encouraged and valued.
**Qualifications:**
- Bachelor's in Business, Marketing, or related field, with at least 5 years experience., with at least 2 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
- Strong technical skills with proficiency in sales tools and software (e.g., SalesForce, CRM systems)
- Experience in developing and implementing sales strategies and plans
- Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively.
- A strategic thinker with a test and learn approach to marketing efforts and process improvements.
- Resource Allocation: Allocate personnel, tools, and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed.
- End-to-end Project Management: Lead improvement projects from initiation to completion. Monitor progress, address challenges, and ensure timely delivery of measurable results.
Travel requirement: Frequent local travel with occasional overnight stays
**Salary:**
The estimated salary range for this position is $150,000 to $190,000 plus sales incentives. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
#LI-DH1
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Life's not about a job, it's about purpose.
At SCI, we put people first and value integrity and attention to detail in our work. We'll change everything you ever thought about working in the funeral services industry. This isn't your typical job-and we're not your typical company!
**Who you are**
You are a talented high-energy Sales Manager that leads and drives a world class performance culture by developing engaging proactive partnerships internally and externally. You successfully build relationships that generate sales opportunities and engaging sales activities. You lead a team that sells services and products that make a positive difference in families' lives. You go the extra mile to overcome the toughest challenges. You are a driven, self-motivated leader and see potential solutions to any challenge.
**Culture**
We are driven by our core values: Respect, Integrity, Service Excellence, and Enduring Relationships. Together, we RISE. We are passionate about supporting our local communities-­where our associates and the families we serve live and work. We are dedicated professionals who touch the lives of thousands of families in profound and meaningful ways. It's an honor and privilege each time our community, an individual or a family, places their trust in us to help them orchestrate personalized tributes.
Our Sales Managers enjoy:
+ Competitive salary with strong incentive package
+ Stability - a recession-resistant, human centered business
+ Brand recognition - Our Dignity Memorial® is the North America's largest provider of funeral, cremation and cemetery services.
+ Best-in-class technology platforms
+ Unparalleled resources to develop your team
+ Ongoing training and leadership development
+ Advancement opportunities
We think our CEO, Tom Ryan, says it best:
_"At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best."_
BETTER HEALTH:
Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.
BETTER WEALTH:
We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.
BETTER SELF:
We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.
BETTER COMMUNITY:
Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.
As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information . Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.
**Target Compensation Range:**
Compensation: $32,500 to 204,800 earnings potential
Note: Eligibility requirements apply.
SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to
**Benefits** :
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
**#SCI**
Job Profile ID: S00107
Time Type: Full time
Location Name: Live Oak Memorial Park

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Increase both property and insured funeral net sales achieving weekly, monthly, and annual sales team goals. Guide, train, and provide constructive feedback to motivate Sales Counselors to achieve weekly and monthly sales goals. Communicate expectations, processes, and service level agreements. Respond to escalated customer service issues.
**MGR Sales Team**
**JOB RESPONSIBILITIES**
+ Supervise and motivate Sales Counselors to meet or exceed weekly and monthly sales goals. Increase sales year over year, achieving or exceed sales goals. Reduce insured funeral and property sales cancellation rates across the team ensuring annual metrics are achieved.
+ Urgently respond to escalated customer issues. Apply listening and influencing skills, ask diplomatic probing questions to understand the root customer issue. Discuss with internal resources to understand the issue, discuss options, and obtain approvals. Implement actions to resolve complaint and update the customer to ensure expectations and service levels are met.
+ Continually shadow Sales Counselors and observe their prospecting, presentation, influencing, and closing skills and techniques. Discuss observations and actively listen to Sales Counselors for development needs. Provide guidance, partnering, or re-training as applicable.
+ Run reports from Salesforce and CRM to monitor, trend, and forecast sales activity. Monitor each Sales Counselors productivity addressing underutilization of Salesforce List Views including, unworked, appointments not held, and lead to sale ratio.
+ Establish and communicate expectations, deliverables, and service level agreements.
+ Create staffing schedules to ensure sufficient coverage, lunch, and rest/break periods as well as equitably accommodating requests for time off. Ensure staff accurately and timely completes and submits weekly time cards. Proactive address issues.
**People Development**
+ Successfully onboard new team members and schedule applicable sales training.
+ Develop a strong, trusting, and reliable team. Provide oversight, guidance, and coaching including regular informal and formal feedback, identifying developmental needs, and tracking progress. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
+ Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
+ Timely address staff found to be in violation of the company policies, regulatory compliance, associate handbook, or time keeping. Draft Performance Improvement Plans (PIP) and disciplinary actions; discuss and review with Sales Director. Monitor PIP against timeline, discuss outcomes with Sales Director and/or HR, and discuss next steps, including closing the PIP, with the Associate.
+ Manages counselors to company's minimum standard of sales production.
**Operations**
+ Build effective business relationships across the organization.
+ Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; quickly adjusts to work within new work structures, processes, requirements or cultures.
+ This is not intended to be an all-inclusive list of the essential functions or duties related to this job.
**MINIMUM** **Requirements**
**Education**
+ Associate's degree in Marketing, Communications or related field. Equivalent college hours may be acceptable.
**Licenses**
+ Life and Health (L&H) Insurance License valid for the state of California and in good standing
+ Valid state driver's license with an acceptable driving record
**Experience**
+ At least two (2) years Rose Hills direct sales or at least four (4) years' non-industry direct sales experience with documented record of achieving sales goals
+ Demonstrate knowledge and application of various sales closing techniques
+ Proficient with salesforce.com application; proprietary application experience a plus
+ Experience leading people, communicating expectations, and providing constructive feedback preferred
+ Demonstrate knowledge and application of regulations and typical procedures
**Knowledge, Skills and Abilities**
+ Leadership skills and the desire to manage people
+ Ability to exhibit diplomacy under pressure, warmth, compassion, and empathy
+ Ability to work with culturally diverse customers and colleagues
+ Bilingual proficiency a plus
+ Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated
+ Professional written and verbal communication skills including public speaking, collaboration, and negotiation with the ability to interact with the general public.
+ Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
+ Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
+ Ability to create clear reports and data visualizations to assist in decision-making and problem analysis
+ Conversant in industry acumen
+ Advanced skills with proprietary electronic contracts application and CRM; Proficient MS Office Suite skills
**Work CONDITIONS**
**Work Environment**
+ Work indoors and or outdoors during all seasons and weather conditions
+ Comply with Field dress code policy
**Work Postures**
+ Frequent, continuous periods of time standing, up 6 hours per day
+ Sitting continuously for many hours per day, up to 6 hours per day
+ Climbing stairs to access buildings frequently
**Physical Demands**
+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
+ Lifting, pushing, pulling up to 20 pounds
**Work Hours**
+ Working beyond "standard" hours as the need arises
**Compensation:**
60k-70k plus bonus
**Benefits (dependent upon eligibility)** :
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.
**_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._**
**_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._**
Postal Code: 90601
Category (Portal Searching): Sales
Job Location: US-CA - Whittier
Job Profile ID: R00354
Time Type: Full time
Location Name: Rose Hills Company

As part of its vision to promote excellence in funeral service, the Service Corporation International Scholarship Program supports 50 outstanding mortuary science students annually, with over $80,000 in scholarship awards.
Increase both property and insured funeral net sales achieving weekly, monthly, and annual sales team goals. Guide, train, and provide constructive feedback to motivate Sales Counselors to achieve weekly and monthly sales goals. Communicate expectations, processes, and service level agreements. Respond to escalated customer service issues.
**MGR Sales Team**
**JOB RESPONSIBILITIES**
+ Supervise and motivate Sales Counselors to meet or exceed weekly and monthly sales goals. Increase sales year over year, achieving or exceed sales goals. Reduce insured funeral and property sales cancellation rates across the team ensuring annual metrics are achieved.
+ Urgently respond to escalated customer issues. Apply listening and influencing skills, ask diplomatic probing questions to understand the root customer issue. Discuss with internal resources to understand the issue, discuss options, and obtain approvals. Implement actions to resolve complaint and update the customer to ensure expectations and service levels are met.
+ Continually shadow Sales Counselors and observe their prospecting, presentation, influencing, and closing skills and techniques. Discuss observations and actively listen to Sales Counselors for development needs. Provide guidance, partnering, or re-training as applicable.
+ Run reports from Salesforce and CRM to monitor, trend, and forecast sales activity. Monitor each Sales Counselors productivity addressing underutilization of Salesforce List Views including, unworked, appointments not held, and lead to sale ratio.
+ Establish and communicate expectations, deliverables, and service level agreements.
+ Create staffing schedules to ensure sufficient coverage, lunch, and rest/break periods as well as equitably accommodating requests for time off. Ensure staff accurately and timely completes and submits weekly time cards. Proactive address issues.
**People Development**
+ Successfully onboard new team members and schedule applicable sales training.
+ Develop a strong, trusting, and reliable team. Provide oversight, guidance, and coaching including regular informal and formal feedback, identifying developmental needs, and tracking progress. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
+ Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
+ Timely address staff found to be in violation of the company policies, regulatory compliance, associate handbook, or time keeping. Draft Performance Improvement Plans (PIP) and disciplinary actions; discuss and review with Sales Director. Monitor PIP against timeline, discuss outcomes with Sales Director and/or HR, and discuss next steps, including closing the PIP, with the Associate.
+ Manages counselors to company's minimum standard of sales production.
**Operations**
+ Build effective business relationships across the organization.
+ Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; quickly adjusts to work within new work structures, processes, requirements or cultures.
+ This is not intended to be an all-inclusive list of the essential functions or duties related to this job.
**MINIMUM** **Requirements**
**Education**
+ Associate's degree in Marketing, Communications or related field. Equivalent college hours may be acceptable.
**Licenses**
+ Life and Health (L&H) Insurance License valid for the state of California and in good standing
+ Valid state driver's license with an acceptable driving record
**Experience**
+ At least two (2) years Rose Hills direct sales or at least four (4) years' non-industry direct sales experience with documented record of achieving sales goals
+ Demonstrate knowledge and application of various sales closing techniques
+ Proficient with salesforce.com application; proprietary application experience a plus
+ Experience leading people, communicating expectations, and providing constructive feedback preferred
+ Demonstrate knowledge and application of regulations and typical procedures
**Knowledge, Skills and Abilities**
+ Leadership skills and the desire to manage people
+ Ability to exhibit diplomacy under pressure, warmth, compassion, and empathy
+ Ability to work with culturally diverse customers and colleagues
+ Bilingual proficiency a plus
+ Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated
+ Professional written and verbal communication skills including public speaking, collaboration, and negotiation with the ability to interact with the general public.
+ Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
+ Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
+ Ability to create clear reports and data visualizations to assist in decision-making and problem analysis
+ Conversant in industry acumen
+ Advanced skills with proprietary electronic contracts application and CRM; Proficient MS Office Suite skills
**Work CONDITIONS**
**Work Environment**
+ Work indoors and or outdoors during all seasons and weather conditions
+ Comply with Field dress code policy
**Work Postures**
+ Frequent, continuous periods of time standing, up 6 hours per day
+ Sitting continuously for many hours per day, up to 6 hours per day
+ Climbing stairs to access buildings frequently
**Physical Demands**
+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
+ Lifting, pushing, pulling up to 20 pounds
**Work Hours**
+ Working beyond "standard" hours as the need arises
**Compensation:**
60k-70k plus bonus
**Benefits (dependent upon eligibility)** :
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.
**_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._**
**_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._**
SCI offers advanced training, career advancement opportunities, and attractive benefits. For additional information regarding our company, please visit our corporate site at Profile ID: R00354
Time Type: Full time
Location Name: Rose Hills Company

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Increase both property and insured funeral net sales achieving weekly, monthly, and annual sales team goals. Guide, train, and provide constructive feedback to motivate Sales Counselors to achieve weekly and monthly sales goals. Communicate expectations, processes, and service level agreements. Respond to escalated customer service issues.
**MGR Sales Team**
**JOB RESPONSIBILITIES**
+ Supervise and motivate Sales Counselors to meet or exceed weekly and monthly sales goals. Increase sales year over year, achieving or exceed sales goals. Reduce insured funeral and property sales cancellation rates across the team ensuring annual metrics are achieved.
+ Urgently respond to escalated customer issues. Apply listening and influencing skills, ask diplomatic probing questions to understand the root customer issue. Discuss with internal resources to understand the issue, discuss options, and obtain approvals. Implement actions to resolve complaint and update the customer to ensure expectations and service levels are met.
+ Continually shadow Sales Counselors and observe their prospecting, presentation, influencing, and closing skills and techniques. Discuss observations and actively listen to Sales Counselors for development needs. Provide guidance, partnering, or re-training as applicable.
+ Run reports from Salesforce and CRM to monitor, trend, and forecast sales activity. Monitor each Sales Counselors productivity addressing underutilization of Salesforce List Views including, unworked, appointments not held, and lead to sale ratio.
+ Establish and communicate expectations, deliverables, and service level agreements.
+ Create staffing schedules to ensure sufficient coverage, lunch, and rest/break periods as well as equitably accommodating requests for time off. Ensure staff accurately and timely completes and submits weekly time cards. Proactive address issues.
**People Development**
+ Successfully onboard new team members and schedule applicable sales training.
+ Develop a strong, trusting, and reliable team. Provide oversight, guidance, and coaching including regular informal and formal feedback, identifying developmental needs, and tracking progress. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
+ Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
+ Timely address staff found to be in violation of the company policies, regulatory compliance, associate handbook, or time keeping. Draft Performance Improvement Plans (PIP) and disciplinary actions; discuss and review with Sales Director. Monitor PIP against timeline, discuss outcomes with Sales Director and/or HR, and discuss next steps, including closing the PIP, with the Associate.
+ Manages counselors to company's minimum standard of sales production.
**Operations**
+ Build effective business relationships across the organization.
+ Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; quickly adjusts to work within new work structures, processes, requirements or cultures.
+ This is not intended to be an all-inclusive list of the essential functions or duties related to this job.
**MINIMUM** **Requirements**
**Education**
+ Associate's degree in Marketing, Communications or related field. Equivalent college hours may be acceptable.
**Licenses**
+ Life and Health (L&H) Insurance License valid for the state of California and in good standing
+ Valid state driver's license with an acceptable driving record
**Experience**
+ At least two (2) years Rose Hills direct sales or at least four (4) years' non-industry direct sales experience with documented record of achieving sales goals
+ Demonstrate knowledge and application of various sales closing techniques
+ Proficient with salesforce.com application; proprietary application experience a plus
+ Experience leading people, communicating expectations, and providing constructive feedback preferred
+ Demonstrate knowledge and application of regulations and typical procedures
**Knowledge, Skills and Abilities**
+ Leadership skills and the desire to manage people
+ Ability to exhibit diplomacy under pressure, warmth, compassion, and empathy
+ Ability to work with culturally diverse customers and colleagues
+ Bilingual proficiency a plus
+ Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated
+ Professional written and verbal communication skills including public speaking, collaboration, and negotiation with the ability to interact with the general public.
+ Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
+ Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
+ Ability to create clear reports and data visualizations to assist in decision-making and problem analysis
+ Conversant in industry acumen
+ Advanced skills with proprietary electronic contracts application and CRM; Proficient MS Office Suite skills
**Work CONDITIONS**
**Work Environment**
+ Work indoors and or outdoors during all seasons and weather conditions
+ Comply with Field dress code policy
**Work Postures**
+ Frequent, continuous periods of time standing, up 6 hours per day
+ Sitting continuously for many hours per day, up to 6 hours per day
+ Climbing stairs to access buildings frequently
**Physical Demands**
+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
+ Lifting, pushing, pulling up to 20 pounds
**Work Hours**
+ Working beyond "standard" hours as the need arises
**Compensation:**
60k-70k plus bonus
**Benefits (dependent upon eligibility)** :
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.
**_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._**
**_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._**
Postal Code: 90601
Category (Portal Searching): Sales
Job Location: US-CA - Whittier
Job Profile ID: R00354
Time Type: Full time
Location Name: Rose Hills Company