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Partner Relations Specialist

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Job Summary:

Under the direct supervision of the Partner Service Manager, the Partner Relations Specialist is responsible for managing daily issue resolution and providing administrative support for specific assigned Partners/Large Employers with money movement or audit risk. Takes ownership for providing communication plans and escalation tracking for proper internal and external visibility. This position also acts as a backup for Partner Service Managers for lower-level partner responsibilities.

Key Responsibilities For The Role:

• Acts as a Partner Subject Matter Expert for assigned partners being internal and external support
• Assist Partner Service Managers with critical needs and support to meet partner goals
• Assist with managing, monitoring and identifying service trends based on file, intake, operational data
• Identify scalable processes that will work across all of our partner relationships to meet or improve goals
• Regularly review internal knowledge base content for consistency, quality, and ease-of-use for assigned partners
• Gather insights from our support teams to identify trends and opportunities for improvement
• Own the success and serve as point of contact for critical high risk partner tasks
• Own Partner custom money movement processes with extreme detail to contractual obligations.
• Proactively monitors file processing
• Act as file expert for each Partnership we support
• Responsible for daily ownership of Partner dashboard updates and necessary reporting to partners
• Responsible for performing customized monthly processes per Partner which include critical decision-making responsibilities to assist in partner framework being successful
• Escalate issues when appropriate and drives recovery efforts
• Identifies systemic issues as they occur and works with Senior/Manager to rectify
• Resolve partner support through case management in a timely and professional manner
• Support Partner specific project work in reference to internal/external enhancements to improve our Partner experience

Key Skills/Experience Qualifications For The Role:

• 4 years of experience minimum servicing partners and large employers.
• 2 years of experience minimum with employee benefits, TPA's or insurance carriers with HSA/Notional products
• Strong interpersonal skills
• Proven customer service experience
• Adaptability to prioritize workload and frequently transition between different focuses aligned with role
• Utilize communication and problem-solving skills to effectively perform assigned assignments
• Working knowledge of computer and processing skills (email, internet, intranet, etc.)
• Proficient in Microsoft Office Suite with proven ability in lookups and macros.
• Excellent verbal and written communication skills
• Possesses the ability to maintain the strictest confidentiality of company and customer information.
• Ability to effectively multi-task
• Excellent organizational skills with attention to detail
• Ability to work with a diverse work force and customer base
• Demonstrates flexibility and adaptability. Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, and rapid change.
• Strong commitment to achieving personal growth and success

The estimated salary range for this position is $50,000USD to $55,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.

Are you ready to join us?

Job Summary:

Under the direct Supervision of the Partner Service Manager, the Partner Relations Specialist is responsible for managing daily issue resolution and providing administrative support for specific assigned Partners/Large Employers with money movement or audit risk. Takes ownership for providing communication plans and escalation tracking for proper internal and external visibility. This position also acts as a backup for Partner Service Managers for lower-level partner responsibilities.

Key responsibilities for the role:

• Acts as a Partner Subject Matter expert for assigned partners being internal and external support
• Assist Partner Service Managers with critical needs and support to meet partner goals
• Assist with managing, monitoring and identifying service trends based on file, intake, operational data
• Identify scalable processes that will work across all of our partner relationships to meet or improve goals
• Regularly review internal knowledge base content for consistency, quality, and ease-of-use for assigned partners
• Gather insights from our support teams to identify trends and opportunities for improvement
• Own the success and serve as point of contact for critical high risk partner tasks
• Own Partner custom money movement processes with extreme detail to contractual obligations.
• Proactively monitors file processing
• Act as file expert for each Partnership we support
• Responsible for daily ownership of Partner dashboard updates and necessary reporting to partners
• Responsible for performing customized monthly processes per Partner which include critical decision-making responsibilities to assist in partner framework being successful
• Escalate issues when appropriate and drives recovery efforts
• Identifies systemic issues as they occur and works with Senior/Manager to rectify
• Resolve partner support through case management in a timely and professional manner
• Support Partner specific project work in reference to internal/external enhancements to improve our Partner experience

Key skills/experience qualifications for the role:

• 4 years of experience minimum servicing partners and large employers.
• 2 years of experience minimum with employee benefits, TPA's or insurance carriers with HSA/Notional products
• Strong interpersonal skills
• Proven customer service experience
• Adaptability to prioritize workload and frequently transition between different focuses aligned with role
• Utilize communication and problem-solving skills to effectively perform assigned assignments
• Working knowledge of computer and processing skills (email, internet, intranet, etc.)
• Proficient in Microsoft Office Suite with proven ability in lookups and macros.
• Excellent verbal and written communication skills
• Possesses the ability to maintain the strictest confidentiality of company and customer information.
• Ability to effectively multi-task
• Excellent organizational skills with attention to detail
• Ability to work with a diverse work force and customer base
• Demonstrates flexibility and adaptability. Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, and rapid change.
• Strong commitment to achieving personal growth and success

The estimated salary range for this position is $50,000USD to $55,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-BY1

#LI-REMOTE

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Under administrative direction, uses extensive knowledge and skills obtained through education, training and experience to ensure contracts for our various product partners (i.e. mutual funds, ETFs, annuities and insurance, etc.) are executed and updated for optimum quality, performance and delivery date. This position will work within the Investment Solutions group within Global Wealth Solutions and will administer all contracts, provide appropriate internal and external reporting for Mutual Funds, and ensure risk to the firm is minimized and contracts contain business acceptable terms and conditions prior to the organization's commitment.
**Essential Duties and Responsibilities**
+ Performs detailed analysis of all economic and selling contracts of various product partners.
+ As a contract professional, gathers, analyzes, interprets and distributes information on sales trends, product demand and marketing strategies of assigned products.
+ Interfaces with multiple departments within the firm, namely Operations, to launch new funds, place certain restrictions on existing funds, and ensure that appropriate disclosures are in place.
+ Documents results of negotiations and maintains all historical information and finalized (signed) copies of contracts.
+ Interacts with financial advisors to discuss fund availability and preferred share classes.
+ Make decisions related to contract terms based on economic and non-economic factors.
+ Execute fulfilling product partner, departmental and financial advisor reporting requests.
+ Ensures all contracts meet company standards and financial industry regulations.
+ Maintains a constant awareness of changes and advancements in contract management, technology, finance, negotiating skills and law to implement improved methods and techniques as appropriate.
+ Prepares and delivers written and oral presentations to product partners and financial advisors.
+ Performs other duties and responsibilities as assigned.
**Knowledge, Skills, and Abilities**
+ Various investment and economic aspects of mutual funds, exchange traded funds, and insurance products.
+ Operational infrastructure of the firm, including how packaged products function within the existing infrastructure.
+ Investment concepts, practices and procedures used in the securities industry regarding applicable legislation, compliance standards, policies, and procedures within assigned business area.
+ Principles of banking & finance and securities industry operations including finance, accounting, budgeting, and cost control procedures.
+ Fundamental concepts, principles, and practices of strategic sourcing and contract management.
+ Regulatory guidelines.
**Skill in**
+ Organizing, managing, and tracking multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
+ Critical thinking, excellent verbal & written communication skills, collaborative spirit, and leadership by words, and more important, actions.
+ Cultivating and maintaining effective working relationships at all levels of the organization and in the industry.
+ Critical thinking and problem solving with limited supervisory guidance.
+ Implementing strategies and tactical plans across organizational lines.
+ Proven strong negotiation and relationship management skills.
+ Gathering and compiling information and data.
+ Basic database and technology concepts.
+ Identifying the needs of customers through effective questioning and listening techniques.
+ Investigating and responding to customer and vendor complaints.
+ Managing agreement pipeline in organized and efficient manner.
+ Preparing and delivering written and oral presentations to internal customers and groups.
+ Problem solving sufficient to effectively analyze, research and resolve inquiries and issues in a timely manner.
+ Analyzing business processes and identifying process improvement opportunities.
+ Operating standard office equipment and using required software applications including at least intermediate skills with Microsoft Office Suite.
+ Refining and implementing contract management methodologies, tools and practices.
+ Designing and developing management reports.
+ Product planning, product development or product management.
+ Analytics, strategic thinking and client empathy a must.
+ Teaching, sufficient to explain multiple products and strategies.
+ Interpreting and conveying comments and questions of others.
**Ability to**
+ Demonstrate uncompromising adherence to ethical principles.
+ Represent the company in a highly professional manner.
+ Establish clear directions and priorities.
+ Multi-task, work in teams, self-motivate/take initiative, innovate, work independently, adapt, accept and lead change, meet deadlines.
+ Develop and maintain effective working relationships with team members, internal partners, and external parties.
+ Provide a high level of customer service.
+ Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.
+ Partner with other functional areas to accomplish objectives.
+ Balance conflicting resource and priority demands.
+ Demonstrate a level of competence with well-respected industry fund partners.
+ Read and interpret complex legal documents such as prospectus documents and selling agreements.
+ Organize, prioritize, and manage tasks and projects to complete work efficiently.
+ Use appropriate interpersonal skills and communicate effectively, both orally and in writing, with all organizational levels including excellent presentation skills
+ Assimilate and prioritize strategies into operational guidelines.
+ Handle stressful situations, a heavy diverse case load and provide a high level of customer service in a calm and professional manner.
+ Attend to detail while maintaining a big picture orientation.
+ Resolve complex analytical challenges, independently analyze information; and make recommendations based on financial analysis.
+ Prepare strategies and negotiate complex business transactions to favorable conclusions.
+ Read, interpret, analyze and apply legal, technical, and regulatory information.
+ Maintain timely and orderly communication and organization of agreement process and timeline.
+ Prioritize, manage, and lead multiple streams of work with the proven ability to influence partners and drive execution through high level organization and project management skills.
+ Have hands-on/team-player attitude towards tactical as well as strategic work. Proven ability to deliver on-time product and project results.
**Educational/Previous Experience Requirements**
+ Bachelor's Degree in business (e.g. finance, accounting, etc.) and a minimum of three (3) years of experience in the financial services industry.
+ OR ~
+ Any equivalent combination of experience, education, and/or training approved by Human Resources.
**Licenses/Certifications**
+ SIE required provided that an exemption or grandfathering cannot be applied.
+ Series 7 obtained within 90 days

Job Description

Job Description

WorldVia Travel Network seeks a dynamic, results-oriented Partner Relations Specialist. This role is responsible for building, strengthening, and optimizing relationships with travel suppliers and strategic partners. This role focuses on collaboration, performance, and delivery—driving revenue growth, enhancing partner satisfaction, and maximizing the impact of supplier marketing and sponsorship programs. The ideal candidate is a relationship-builder with strong communication skills, commercial acumen, and an organized, data-informed approach.

About WorldVia Travel Network

WorldVia Travel Network is a leading host agency for independent travel advisors, supporting over 4,600 members with innovative technology, strategic partnerships, and a proven track record in the travel industry. Since our founding in 1998, we’ve grown into a powerhouse network, providing travel professionals with the tools, education, and connections they need to thrive. We partner with top travel brands like Royal Caribbean, Norwegian Cruise Line, Hilton, Disney Destinations, and more, delivering exclusive benefits and best-in-class support.

Key Responsibilities

Partner Relationship Management

• Serve as primary point of contact for assigned travel partners; manage day-to-day communications, inquiries, and issue resolution.
• Conduct regular partner business reviews (quarterly/monthly) to assess performance, identify growth opportunities, and align on joint plans.
• Maintain a deep understanding of partner products, promotions, and target markets; advocate for partner success across internal teams.

Supplier Marketing & Sponsorships

• Develop, manage, and maintain supplier marketing and sponsorship products; own the delivery of contracted assets and timelines.
• Coordinate with marketing to execute campaigns (email, webinars, content, events) that drive advisor engagement and bookings.
• Report on campaign performance and sponsorship ROI; provide recommendations to optimize future activations.

Sales Enablement & Revenue Growth

• Assist partners in promoting travel packages and programs effectively within the advisor community.
• Track sales activities and partner touchpoints in the CRM; keep account details up to date and accurate.
• Monitor sales performance by product category and partner; identify trends, gaps, and opportunities to hit/exceed targets.
• Meet or exceed supplier marketing/sponsorship sales targets and related revenue quotas where applicable.

Insights & Communication

• Prepare and deliver presentations on WorldVia products, programs, and partner value propositions to partners and advisors.
• Stay current on industry trends, competitive landscape, and best practices; translate insights into action for partner growth.
• Develop strong, ongoing relationships with prospects and members to support partner adoption and program participation.

Cross-functional Collaboration

• Work closely with Member Development, Marketing, Events, and Technology teams to ensure seamless delivery and partner satisfaction.
• Coordinate internal resources to execute partner plans, campaigns, and training initiatives.

Success Metrics (Examples)

• Partner satisfaction scores and retention.
• Sponsorship/marketing revenue attainment and on-time delivery of assets.
• Advisor engagement and conversion on partner campaigns (attendance, CTR, bookings).
• Accuracy and timeliness of CRM updates and reporting cadence.
• Growth in category/product sales for assigned partners.

Working at WorldVia

At WorldVia , we’re looking for structured thinkers full of passion, ambition, and kindness. We’d love for you to apply even if your experience doesn't precisely match the job description. Your experience, skills, and interests will help you stand out—especially if your career has taken extraordinary twists and turns. We welcome people of diverse backgrounds and perspectives who aren’t afraid to challenge assumptions and the status quo. Join us.

Our Team Members:

• Are fundamental optimists who believe that no industry compares to the travel industry.
• Go to extraordinary lengths to distinguish ourselves through world-class work.
• Prioritize quality over speed and speed over scope.
• Desire to work with deeply kind, mission-driven people.
• Strive to make the complex simple.
• Use first principles to debate ideas, test assumptions, and make decisions.
• Seek the truth by putting data above opinions.
• Assume good intent and give tactical feedback to help each other get better.
• Hold no ego—when our customers win, we all win .

We are committed to your professional development and growth as a company.

• You will set your own monthly goals aligned with our ambitious strategy.
• You will have our collective support in achieving significant wins—and personal coaching from your manager.
• You will be encouraged to take risks, try new things, and be creative with your work.
• You will have many opportunities to exchange and engage in feedback.
• You will be offered continual chances to stretch yourself and raise your own "bar."
• You will be rewarded for achieving excellence and mastery

Requirements

• High school diploma or equivalent.
• 2+ years in partner relations, account management, supplier marketing, or sales support (travel, hospitality, or related industry preferred).
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook, Word).
• Experience with CRM systems (e.g., HubSpot, Salesforce, or similar) and basic reporting.
• Relationship-first communicator: excellent interpersonal, written, and verbal communication skills.
• Commercial mindset: comfortable with targets, negotiating value, and reporting on performance.
• Data-informed: ability to analyze and communicate data clearly; translate metrics into decisions.
• Organized and detail-oriented: strong project management and follow-through across multiple partners and deadlines.
• Presentation skills: confident in delivering decks, webinars, and partner updates to varied audiences.
• Tech-savvy: comfortable with CRM tools, Microsoft Office Suite, and virtual collaboration platforms.
• 10-25% Travel Required.

Preferred

• Bachelor’s degree in marketing, business, hospitality, or related field.
• Experience working with travel suppliers, host agencies, consortia, or franchise networks.
• Familiarity with sponsorship delivery, co-op marketing, and lead generation programs.

Benefits

• Employer-Sponsored Medical and Dental Insurance with Employee Contribution
• Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
• Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
• 401k with up to 4% Company Match
• Paid Time Off + Company Holidays
• Additional Time Off for Your Birthday and Work Anniversary
• Discount Travel Program

Equal Opportunity & E-Verify Statement
WorldVia is an equal opportunity employer. This employer participates in E-Verify . We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Work Location Eligibility

This position is open to candidates located in the United States, except those residing in California and New York due to state employment law requirements.

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Community & Partner Relations Coordinator (CPRC) plays a vital role in embedding Upward Health within the local care ecosystem. This position is responsible for building and strengthening relationships with community-based organizations (CBOs), clinical providers, and ancillary service partners such as labs and imaging centers. By cultivating these partnerships, the CPRC helps create a seamless, person-centered network of support that meets both the clinical and basic needs of our patients. The CPRC also leads the development and ongoing maintenance of a robust, up-to-date resource directory to connect patients to essential services—supporting our commitment to whole-person care.

Key Responsibilities

• Identify and engage key organizations and influencers to build robust local networks of clinical and community partners.
• Maintain and update partner directories (CBOs and clinical providers) in Salesforce, aligned to market needs and service availability.
• Ensure external clinical and community partners meet quality standards and are aligned with patient needs (e.g., housing, food, transportation).
• Serve as the primary liaison for external partners, including PCPs, specialists, SNFs, labs, imaging centers, and community organizations.
• Facilitate regular check-ins and feedback loops with partners to align expectations, monitor progress toward enrollment and quality goals, and resolve challenges.
•   Support care teams by sourcing relevant resources to address UH patients' clinical and social needs.
• Develop a strong understanding of application processes for key community resources (e.g., SNAP, Medicaid, housing assistance), and support care team training and education to ensure accurate and efficient completion.
• Use data driven approach to develop targeted interventions/campaign that help drive enrollments, improve Annual Wellness Visits, close quality gaps and reduce readmissions.

Skills Required:

• Network development, relationship management and stakeholder engagement
• Experience in healthcare, social services, or community outreach
• Strong verbal and written communication
• CRM/EMR proficiency (Salesforce preferred)
• Organizational and time management skills
• Data analysis and interpretation
• Knowledge of social service programs (e.g., SNAP, housing assistance)

Key Behaviors:

• Builds trust and rapport with diverse partners and stakeholders
• Takes initiative in outreach and follow-ups (in-the-field and telephonic)
• Displays cultural sensitivity and community awareness
• Demonstrates adaptability in dynamic, multi-stakeholder environments
• Maintains professionalism in all communications and representations
• Provides proactive support to internal care teams

Competencies:  

Interpersonal Communication: Able to connect and communicate effectively with both clinical and community partners.

Collaboration: Works closely with care teams and external organizations to align on goals and ensure smooth patient transitions.

Problem Solving: Uses data and partner feedback to troubleshoot gaps in care and improve resource navigation.

Technology Proficiency: Comfortable using tools like Salesforce and EMRs to manage partner directories and track outcomes.

Community Engagement: Acts as a liaison between Upward Health and the local ecosystem, representing the organization at events and meetings.

Attention to Detail: Ensures accurate and up-to-date documentation of resources and partner relationships.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

Compensation details: Yearly Salary

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**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Channel Sales and Partnerships, Fintech
Overview
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Job Description Summary
We are looking for a Manager to help Mastercard reach more customers through strategic partners focusing on our payment security and Insights solutions in the North America region. We offer several solutions that help our partners grow and protect their transactions, minimize chargebacks, and leverage payments data for business and market insights. This partner ecosystem includes processors, acquirers, Fintechs, data providers, and ISVs. We also source relevant and unique solutions from vetted partner to introduce to Mastercard customers.
The ideal candidate is someone who understands the payments solutions and data space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth.
Role:
- Define the desired profile of potential partners with the help of management
- Research, identify, qualify and screen potential partners that align with the target partner profile
- Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition
- Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy
- Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets
- Meet assigned revenue targets through sell to/sell with channel partners
- Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes
- Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc)
- Manage channel pipeline and forecast reporting and track progress through the sales cycle
- Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities
- Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate
- Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs
- Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations)
All about you:
- Experience in the payments security and data space and familiarity with evolving customer needs and partner landscape
- Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level
- Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration
- Strong personal network within the industry
- Experience developing and managing joint business planning with partners
- Who you are
o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action
o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you)
o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job.
o Commercial oriented-always looking for the next mega opportunity
o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts
National Salary Range (Applies Regardless of Location): $139,000-$222,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Channel Sales and Partnerships, Fintech
Overview
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Job Description Summary
We are looking for a Manager to help Mastercard reach more customers through strategic partners focusing on our payment security and Insights solutions in the North America region. We offer several solutions that help our partners grow and protect their transactions, minimize chargebacks, and leverage payments data for business and market insights. This partner ecosystem includes processors, acquirers, Fintechs, data providers, and ISVs. We also source relevant and unique solutions from vetted partner to introduce to Mastercard customers.
The ideal candidate is someone who understands the payments solutions and data space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth.
Role:
- Define the desired profile of potential partners with the help of management
- Research, identify, qualify and screen potential partners that align with the target partner profile
- Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition
- Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy
- Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets
- Meet assigned revenue targets through sell to/sell with channel partners
- Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes
- Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc)
- Manage channel pipeline and forecast reporting and track progress through the sales cycle
- Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities
- Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate
- Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs
- Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations)
All about you:
- Experience in the payments security and data space and familiarity with evolving customer needs and partner landscape
- Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level
- Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration
- Strong personal network within the industry
- Experience developing and managing joint business planning with partners
- Who you are
o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action
o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you)
o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job.
o Commercial oriented-always looking for the next mega opportunity
o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts
National Salary Range (Applies Regardless of Location): $139,000-$222,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Channel Sales and Partnerships, Fintech
Overview
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Job Description Summary
We are looking for a Manager to help Mastercard reach more customers through strategic partners focusing on our payment security and Insights solutions in the North America region. We offer several solutions that help our partners grow and protect their transactions, minimize chargebacks, and leverage payments data for business and market insights. This partner ecosystem includes processors, acquirers, Fintechs, data providers, and ISVs. We also source relevant and unique solutions from vetted partner to introduce to Mastercard customers.
The ideal candidate is someone who understands the payments solutions and data space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth.
Role:
- Define the desired profile of potential partners with the help of management
- Research, identify, qualify and screen potential partners that align with the target partner profile
- Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition
- Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy
- Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets
- Meet assigned revenue targets through sell to/sell with channel partners
- Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes
- Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc)
- Manage channel pipeline and forecast reporting and track progress through the sales cycle
- Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities
- Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate
- Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs
- Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations)
All about you:
- Experience in the payments security and data space and familiarity with evolving customer needs and partner landscape
- Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level
- Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration
- Strong personal network within the industry
- Experience developing and managing joint business planning with partners
- Who you are
o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action
o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you)
o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job.
o Commercial oriented-always looking for the next mega opportunity
o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts
National Salary Range (Applies Regardless of Location): $139,000-$222,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Channel Sales and Partnerships, Fintech
Overview
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Job Description Summary
We are looking for a Manager to help Mastercard reach more customers through strategic partners focusing on our payment security and Insights solutions in the North America region. We offer several solutions that help our partners grow and protect their transactions, minimize chargebacks, and leverage payments data for business and market insights. This partner ecosystem includes processors, acquirers, Fintechs, data providers, and ISVs. We also source relevant and unique solutions from vetted partner to introduce to Mastercard customers.
The ideal candidate is someone who understands the payments solutions and data space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth.
Role:
- Define the desired profile of potential partners with the help of management
- Research, identify, qualify and screen potential partners that align with the target partner profile
- Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition
- Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy
- Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets
- Meet assigned revenue targets through sell to/sell with channel partners
- Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes
- Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc)
- Manage channel pipeline and forecast reporting and track progress through the sales cycle
- Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities
- Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate
- Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs
- Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations)
All about you:
- Experience in the payments security and data space and familiarity with evolving customer needs and partner landscape
- Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level
- Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration
- Strong personal network within the industry
- Experience developing and managing joint business planning with partners
- Who you are
o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action
o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you)
o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job.
o Commercial oriented-always looking for the next mega opportunity
o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts
National Salary Range (Applies Regardless of Location): $139,000-$222,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.