1183 Sales Support jobs in Atlanta

Job Title: Sales Support Representative

Location: Kennesaw, GA

Duration: 3 months

POSITION SCOPE:

Located in Kennesaw, GA, is seeking a Global Account Manager.

A leading manufacturer of scientific equipment and consumables for the life science, pharmaceutical, and agricultural industries with a greater than 30-year history in the Atlanta area. We put our customers and our employees first. Our products are an integral part of the forefront of biomedical research, and we have thousands of references in the scientific literature. In short, it's a great place to work if you'd like to make a difference.

A global company with distribution in over 50 countries throughout the world. Our mission is to manufacture the highest quality products designed to reduce sample prep time in the lab for better and more repeatable scientific results. Due to our continued growth, we are seeking a Sales Support Representative.

REPORTS TO: Senior Business Manager

ESSENTIAL ACCOUNTABILITIES:

• Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct teams) to meet the needs of our customers.

• Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.

• Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.

• Sales support includes international distributors and global teams, as well as domestic (US) customers.

• Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.

• Participate in business process improvement groups and assist in driving change throughout the organization.

• Work is performed in the office.

QUALIFICATIONS:

• Bachelor's degree in life science and/or business-related field preferred

• 1-2 years of previous account management, marketing, sales or customer service experience

• Order management/ERP software familiarity (Sage, SAP, etc.)

• Salesforce or other CRM experience

• Excellent oral and written communication skills

• Ability to multitask and prioritize tasks in a busy environment

• Critical problem solving and analytical skills

• Computer proficiency and strong familiarity with Microsoft Office

• Detail-oriented with exceptional organizational skills

• Positive attitude with an ability to work well independently as well as part of a team

• Customer focused

PHYSICAL JOB REQUIREMENTS:

• Sitting, standing, and bending

• Lifting and/or moving of up to 10 lbs.

• Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear

• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.

SAFETY:

• Adhere to company safety policies and procedures

• Wear required PPE (personal protective equipment) where needed

• Immediately report any unsafe conditions or other safety-related issues

WORK ENVIRONMENT:

The Company makes all selection and other employment decisions without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law(s).

In addition, the Company provides reasonable accommodations for applicants and employees with physical and mental disabilities in accordance with applicable law(s). If an accommodation is required to apply for employment, or to perform the essential job functions of a position you seek, contact Human Resources so appropriate arrangements can be made.

Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our clients. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy.

As a Seasonal Team Member, you will:

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.

• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.

• Assist with engraving station where applicable.

• Accurately lead floor waiting list if applicable.

• Ensure hospitality area is fully stocked, orderly and clean.

• Communicate with management any potential service issues with waiting clients.

• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client's purchase decision is finalized.

• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.

• Assist with inventory and special projects as needed.

Experience Required:

• Ability to work non-traditional business hours including nights, weekends and holidays.

• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).

• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.

• Capability to work with a diverse client base.

• Ability to work in a fast-paced, changing environment.

• Authorization to work in the United States or in the country where the position is based.

Job Identification : 61658

Job Category: : Retail

Assignment Category : Seasonal Full-time

Remote Positions : No

Professional Experience : Beginner

Equal Opportunity Employer

Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helpin Sales, Seasonal, Support, Hospitality, Operations, Brand Ambassador

The Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff during the Retail Holiday Season. Responsibilities Enter sales at POS. Answers and properly directs all incoming calls. Assist on the Sales, Support, Seasonal, Operation, Client

Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every client interaction during the holiday season. Our seasonal team members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our clients. Their passion for Tiffany is conveyed in every client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit, and joy.

As a Seasonal Team Member, you will:

• Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly, and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client's purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Experience Required:

• Ability to work non-traditional business hours including nights, weekends, and holidays.
• Previous retail or luxury retail or client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, client service skills, and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

Job Identification: 61658

Job Category: Retail

Assignment Category: Seasonal Full-time

Remote Positions: No

Professional Experience: Beginner Equal Opportunity Employer

Job Title: Sales Support Representative

Location: Kennesaw, GA

Duration: 3 months

POSITION SCOPE:

Located in Kennesaw, GA, is seeking a Global Account Manager.

A leading manufacturer of scientific equipment and consumables for the life science, pharmaceutical, and agricultural industries with a greater than 30-year history in the Atlanta area. We put our customers and our employees first. Our products are an integral part of the forefront of biomedical research, and we have thousands of references in the scientific literature. In short, it's a great place to work if you'd like to make a difference.

A global company with distribution in over 50 countries throughout the world. Our mission is to manufacture the highest quality products designed to reduce sample prep time in the lab for better and more repeatable scientific results. Due to our continued growth, we are seeking a Sales Support Representative.

REPORTS TO: Senior Business Manager

ESSENTIAL ACCOUNTABILITIES:

Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct teams) to meet the needs of our customers.

Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.

Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.

Sales support includes international distributors and global teams, as well as domestic (US) customers.

Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.

Participate in business process improvement groups and assist in driving change throughout the organization.

Work is performed in the office.

QUALIFICATIONS:

Bachelor's degree in life science and/or business-related field preferred

1-2 years of previous account management, marketing, sales or customer service experience

Order management/ERP software familiarity (Sage, SAP, etc.)

Salesforce or other CRM experience

Excellent oral and written communication skills

Ability to multitask and prioritize tasks in a busy environment

Critical problem solving and analytical skills

Computer proficiency and strong familiarity with Microsoft Office

Detail-oriented with exceptional organizational skills

Positive attitude with an ability to work well independently as well as part of a team

Customer focused

PHYSICAL JOB REQUIREMENTS:

Sitting, standing, and bending

Lifting and/or moving of up to 10 lbs.

Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear

Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.

SAFETY:

Adhere to company safety policies and procedures

Wear required PPE (personal protective equipment) where needed

Immediately report any unsafe conditions or other safety-related issues

WORK ENVIRONMENT:

The Company makes all selection and other employment decisions without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law(s).

In addition, the Company provides reasonable accommodations for applicants and employees with physical and mental disabilities in accordance with applicable law(s). If an accommodation is required to apply for employment, or to perform the essential job functions of a position you seek, contact Human Resources so appropriate arrangements can be made.

About UsOur family of stores includes Atlanta Cycling, Trek Tennessee, and Trek South Carolina. We believe the bicycle is a simple solution to many of the world's most complex problems - from climate change to traffic congestion, physical and mental health, and more. That's why we're committed to Building Better Cyclists and using bikes as a force of good for our planet and every person on it.Improving our communities by changing the way people experience cycling is one of our core values. If you feel the same way, apply to join our team today!Position OverviewWhether you're helping someone find their first bike or tuning up a ride for an epic journey, we're in the business of creating lasting memories. As a SALES SUPPORT SPECIALIST, you'll be at the heart of it all, helping people experience the joy of cycling. Beyond the typical in-store retail sales role, this position will give you the opportunity to engage at a deeper, more technical level to promote and sell our products by knowing and demonstrating the benefits to individual customers. You will have the opportunity to immerse yourself in the latest innovations in the cycling industry, offer thoughtful recommendations to customers, and build lasting relationships with riders in your community.The pace is fast, our customers are passionate, and a collaborative, customer-focused mindset is essential. We prioritize hospitality skills and are more interested in your eagerness to learn than in what you already know. If you're a bike expert, fantastic! If not, we provide comprehensive training. What matters most is your ability to understand customer needs and deliver exceptional service.Responsibilities:Commit to delivering the highest level of customer service and ensuring a positive experience for every guest.Welcome and engage customers, guiding them through a consultative sales process tailored to their individual needs.Align bicycles and accessories with customers' goals and preferences to ensure the best fit.Engage with customers who may be "just browsing" by introducing them to new products and offerings.Accurately size and fit bicycles to ensure optimal comfort and performance for each llect and document customer information to enhance follow-up and personalized service.Ensure post-sale customer satisfaction by following up after purchase to address any concerns or nduct regular customer follow-ups to keep them informed about new products that align with their goals and interests.Foster long-term relationships with customers by maintaining regular communication and personalized ntinuously build and maintain expert-level product knowledge on bicycles, fitting techniques, and llaborate with the sales team to maintain a clean, organized, and well-stocked sales floor and product displays.Assemble car racks and other large accessories as municate inventory needs and product suggestions to the store manager.Qualifications:A genuine love for bicycles and a desire to share that passion with others.A positive, pitch-right-in attitude.Ability to engage with customers in a friendly, approachable manner.Proven ability to achieve sales goals and provide tailored product recommendations.Team player mindset with the ability to collaborate effectively with colleagues and contribute to a positive workplace culture.A desire to cultivate customer relationships and create your own client base. A commitment to deliver the best possible cycling experience for each customer. Strong communication and interpersonal skills with a focus on delivering outstanding customer experiences.Willingness to learn and develop product expertise.Proven experience in retail sales or customer service, ideally in a related field.Ability to work in a fast-paced environment and handle multiple tasks efficiently.Proficiency with point-of-sale systems and general computer skills.Strong problem-solving skills and ability to handle customer inquiries or complaints professionally.Attention to detail in ensuring accurate product recommendations and transactions.Ability to lift and move merchandise (often up to 50 lbs.) and maintain store cleanliness.Willingness to work flexible hours, including evenings, weekends, and holidays.We are an Equal Employment Opportunity ("EEO") Employer. We strictly prohibit discrimination based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.