642 Salesforce Analyst jobs in the United States
Salesforce Analyst
Posted 3 days ago
Job Viewed
Job Description
- 5 + years of experience as a Business Analyst (BA) with good experience in admin role, for leading enterprise-scale CRM, PRM projects.
- Around 2 Years of experience/ exposure in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
- Should have Working knowledge of process documentation & project management software.
- BS or equivalent degree in Business management, Computer Science, Engineering or related discipline required.
- Salesforce Administrator Certification (required)
- Salesforce Marketing Cloud Consultant (required)
- Strong knowledge of Consumer, Retail, Enterprise channel & End customer sales. Experience in Sales operations, partner management & enablement preferred.
- Experience with tools such as Jira, Confluence, and Microsoft Office Suite.
- Deep understanding of Salesforce Platform functionality and best practices, with emphasis in Sales Cloud & Marketing Cloud
- Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems.
- Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
- Experience with the Salesforce AppExchange and a deep understanding of both this ecosystem as well as native Salesforce capabilities .
- Experience with Agile / Scrum delivery models.
- Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
- Working knowledge of process documentation & project management software.
- Experience working with large-scale, complex datasets and using salesforce data tools.
- Ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight
- Keen understanding of system security and controls
- Work closely with the Business teams as functional experts in key channel sales / end-user sales / merchandising / digital and physical retail processes and related solutions needs.
- Establish credibility as trusted advisors to understand business requirements and quickly providing options for consideration.
- Propose solutions beyond what has been requested by business partners. Work on opportunities to build for scale by designing holistically, with a focus on flexibility and maintainability.
- Set up success criteria for initiatives that are clearly measurable and achievable through the scope of deliverables.
- Adopt a standardized development lifecycle methodology for all projects- from mobilization to scoping, requirements, use case documentation, design, business readiness, testing and implementation.
- Support key business processes promoting application, data integrity, governance, and compliance.
- Manage the Salesforce application and involve to define, design and configure enhancements to Salesforce platform that provide significant ROI by bridging the gap between out-of-the-box Salesforce functionalities and business processes.
- Design and implement reports, dashboards and alerts that support the business processes and deliver business insight.
- Manage User Acceptance Testing with end users, including writing scripts and securing user acceptance sign offs.
- Analyze current business processes and identify opportunities for optimization through Salesforce.
Salesforce Analyst
Posted 15 days ago
Job Viewed
Job Description
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
World Wide Technology, Inc. currently has an opportunity available for a **Salesforce Analyst/Admin** within IT on the Salesforce team located in our St. Louis, Missouri headquarters. WWT specializes in providing high-tech solutions and services that enable companies to better share, distribute, organize, and analyze information.
**Responsibilities:**
+ Review, analyze, and work on business support requests
+ Work in tandem with experienced team members to assist in strategic projects.
+ Perform day-to-day Salesforce configuration platform changes.
+ Develop relationships with stakeholders and end users.
+ Configure Salesforce to support business processes; this includes creating custom objects, custom fields, page layouts, approval processes, process builders, flows, and validation rules.
+ Participate in solution designing for enhancements and strategic projects.
+ Participate in daily stand-ups, project planning meetings, specifications, grooming, and business requirement gathering sessions.
+ Be able to communicate effectively with delivery team on issues, new requirements.
+ Conduct testing sessions with business users and provide feedback to the delivery team.
+ Learn and analyze new features from Salesforce releases for use on our platform.
**Qualifications** ** **
+ 3-5 years of Salesforce CRM customization, support, and configuration on Sales Cloud and Service Cloud
+ Understanding of sales reporting, Salesforce security structure, and Salesforce data modeling.
+ Experience with Conga Contract Lifecycle Management is a plus.
+ Strong communication skills (written, verbal, and presentation).
+ Strong analytical/problem-solving skills.
+ Knowledgeable and understanding of Software Development Lifecycle, particularly Agile Methodology, and maintaining sandbox integrity.
+ Independent and self-motivated.
+ Must be authorized to work within the US. We will not be able to sponsor employment for this position.
Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $77,200 to $93,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ **Health and Wellbeing:** Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
+ **Financial Benefits:** Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
+ **Paid Time Off:** PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
+ **Additional Perks:** Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email .
#LI-MP1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call and ask for Human Resources.
Salesforce Analyst -Hybrid (Florida Only)
Posted 1 day ago
Job Viewed
Job Description
At Raymond James Investment Management, technology and data play a pivotal role in shaping the future of our sales and marketing landscape. We are seeking a Salesforce Analyst with a strong interest in solving business and data challenges.
In this role, you will support digital solutions and analytics efforts, contributing to the development and optimization of platforms. You'll collaborate with team members across business lines to help implement applications, generate data insights, and assist with automation that supports our distribution network and digital marketing initiatives. This is a hands-on, learning-focused role where you'll gain exposure to how our sales, marketing, and management teams leverage technology and data.
**Responsibilities:**
- Develop an understanding of the business structure, internal and industry data sets, operational and technical design to help build and maintain actionable solutions for sales and marketing using Salesforce Financial Services Cloud, Salesforce Maps, Data Cloud, and Marketing Cloud.
- Support data use cases helping to identify data trends and segment audiences to promote client engagement strategies through sales and marketing. Participate in go-to-market activities with sales and marketing under guidance from senior team members.
- Help prepare and present data insights to business partners. Use data visualization, Salesforce workflows, and automation tools to make insights understandable, actionable, and impactful.
- Contribute to a data-driven culture by supporting process optimization and automation efforts in collaboration with the team.
- Build partnerships across the organization by working with business partners and subject matter experts to understand needs and apply technical capabilities to improve user experience.
- Engage in continuous learning of Salesforce technologies, Tableau, and the investment management industry.
**Knowledge of:**
- Salesforce Financial Services & Sales Cloud, Salesforce Maps, Marketing Cloud, Data Cloud, Client Experience Cloud, Agentforce AI (experience with one or more is preferred).
Tableau and Tableau Prep, or other visualization and data blending tools.
- Basic proficiency in languages for data management, mining, and manipulation (e.g., SQL).
- Understanding of investment management or financial services industry (preferred).
**Skills in:**
- Analytical thinking and problem solving.
- Clear written and verbal communication, especially when explaining to non-technical audiences.
- Ability to work independently and collaborate as part of a team.
- Curiosity and willingness to learn new tools and concepts.
- Organizational skills and attention to detail.
**Ability to:**
- Collaborate with cross-functional teams.
- Learn and adapt in a dynamic environment.
- Take initiative and seek out opportunities for growth.
- Support senior analysts and contribute to team success.
**Educational/Previous Experience Requirements:**
- Bachelor's degree in Business, Data Analytics, Information Systems, or a related field.
+ One (1) to three (3) years of experience in working with Salesforce technologies, Tableau, revenue operations, or digital marketing.
+ Tableau and Salesforce certifications are a plus but not required.
IT Salesforce Analyst - College Intern
Posted 1 day ago
Job Viewed
Job Description
**Date:** Sep 18, 2025
**Location(s):** Palm Beach Gardens, FL, US, 33410
**Company:** NextEra Energy
**Requisition ID:** 90891
Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation's most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we're redefining what's possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.
**Position Specific Description**
The Customer Service IT team is seeking a Summer Intern to support the Salesforce platform. This position develops a deep understanding of business needs to work with the team to create solutions that meet business outcomes with agility, quality, and returns on investment. Intern will analyze business process and practices to focus the design and implementation of information technology solutions that meet customer needs and business initiatives. Collaborates on an on-going basis with the Programmer/Analysts. Applies advanced analytical skills within functional area. Interprets internal or external business issues and recommends best practices; Solves complex problems; takes a broad perspective to identify innovative solutions; Works independently, with guidance in only the most complex situations; Supports functional teams or projects
**Job Duties & Responsibilities:**
+ Embraces a continuous improvement mindset, and drives the use of agile engineering best practices and innovation
+ Facilitates periodic synchronization meetings across several different onsite and distributed delivery teams
+ Assists department with assigned projects
+ Completes challenging projects and assignments
+ Presents final project to senior leadership at the end of the internship
+ Assumes responsibility for own travel, lodging, and transportation necessary to be available for the program
+ Performs other job-related duties as assigned
**Job Overview**
To be considered for an internship, you must be actively enrolled at a college or university as a full-time student seeking a bachelor's degree or higher. You must also have a current cumulative GPA of 3.00 or higher (on a 0.00 to 4.00 scale).
**Job Duties & Responsibilities**
+ Assists department with assigned projects
+ Completes challenging projects and assignments
+ Presents final project to senior leadership at the end of the internship
+ Assumes responsibility for own travel, lodging, and transportation necessary to be available for the program
+ Performs other job-related duties as assigned
**Required Qualifications**
+ High school grad / GED
+ Maintain active enrollment in a Bachelor or higher degree program
+ Maintain cumulative GPA of 3.0 or higher
**Preferred Qualifications**
+ None
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.
**Employee Group:** Non Exempt
**Employee Type:** Intern
**Job Category:** Intern
**Organization:** Florida Power & Light Company
**Relocation Provided:** No
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call . Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information.
Salesforce Business Analyst
Posted today
Job Viewed
Job Description
Salesforce Business Analyst / Administrator
Hybrid Role - Onsite 3 days per week in Vinings, GA
Perm Position (No Sponsorship)
Salesforce Business Analyst / Administrator Responsibilities:
- Serve as the bridge between business stakeholders and technical teams to translate business objectives into Salesforce solutions
- Facilitate requirements gathering; document functional, technical, reporting, and data requirements; create user stories and maintain project artifacts following Agile Scrum methodologies
- Coordinate integration of Salesforce with external systems (ERPs, CRMs, marketing platforms, third-party apps) ensuring seamless data flow and process alignment
- Develop and deliver user training programs; support user adoption and ongoing usage
- Build reports and dashboards to drive visibility and engagement within Salesforce
- Manage custom configurations and setups supporting applications built with the LWC framework
- Collaborate with stakeholders to deliver impactful and scalable solutions that meet evolving business needs
Salesforce Business Analyst / Administrator Requirements:
- 10+ years of experience in Business Analysis, requirements gathering, and user story development (Agile and waterfall)
- At least 8 years specifically gathering requirements and supporting custom applications on the Salesforce Lightning Cloud Platform
- Excellent communication skills with the ability to facilitate workshops, document business requirements, and translate into actionable solutions
- Hands-on experience in data quality management within Salesforce; Excel VLOOKUP skills
- Skilled in requirement gathering illustration tools like Figma
Salesforce Business Analyst / Administrator Preferred Experience:
- Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, CPQ, and third-party app implementations/integrations
- Strong technical skills: Salesforce APIs, Apex Programming, Flows, LWC, SOQL, metadata updates, and data import/export
- Proven track record leading large digital transformation projects and multi-vendor environments
The annual salary for this position is dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). *Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
For immediate consideration, please forward your resume to
If you require assistance or an accommodation in the application or employment process, please contact us at
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at .
Salesforce Business Analyst
Posted today
Job Viewed
Job Description
Role: Salesforce Business Analyst
Location : 1 Campus Drive, Parsippany, New Jersey, United States of America, 07054/Remote with travel required
Type: W2 Contract
Job Start Date - 10/20/25
Job End Date - 10/23/26
JOB DESCRIPTION
Hi Suppliers, While this role is remote, candidates local to Parsippany, NJ are preferred. HM would like them to be able to come on-site for meetings or as needed.
SUMMARY
We are seeking a Senior Business Analyst Consultant with Salesforce experience that will have responsibility for eliciting business needs, specifying user stories/use cases, modeling processes, evaluating system impacts, performing detailed analysis, prioritizing business requests, and partnering with the project team to ensure the successful delivery of new system capabilities, enhancements, and fixes in support of various applications.
ESSENTIAL DUTIES
70%: Work with constituents across the organization to understand current processes, systems and opportunities and capture requirements for new processes, systems, user interfaces and user experiences through various methods, including to but not limited to requirements gathering sessions, interviews, surveys, workshops, etc. Collaborate with vendor partners and internal team members to communicate needs and requirements and determine appropriate solutions. Advise on best practices. Document current and future state in various forms including functional requirements, user stories, wireframes, interface designs, workflows, swim-lane diagrams, presentations, etc. for appropriate audiences including C-Level, business stakeholders and technical teams.
20%: Collaborating with IT Development (onshore/offshore) and QA to ensure appropriate and adequate system testing is performed. Facilitating, coordinating and execution of User Acceptance Testing (UAT).
5%: Providing guidance, reviewing work and providing feedback to other team members.
5%: Performing other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
● Experience capturing, and documenting B2B customer centric requirements, with a focus on minimizing customer pain points, and providing visibility into operational data.
● Eliciting, documenting, and mapping Salesforce data to/from 3rd party and custom systems (SAP, Data Lake, etc.)
● Perform analysis and design using various methods, including: business requirements, functional specifications, user stories/acceptance criteria, use cases, swim lanes, and process flows, swim lane diagrams, AS-IS / TO-BE diagrams, and mock-ups/wireframes.
● Understanding of best practices with Digital User Interface designs and User Experience.
● Experience with visually modeling requirements using tools.
● Experience in SDLC and Agile/Scrum methodology.
● Experience in Jira.
● Experience with documenting requirements for integrations between enterprise systems.
● Strong experience in business process design and workflow analysis.
● Strong knowledge and execution of IT Standards, Policies and Procedures.
● Knowledge of Information Security Practices.
● Knowledge of Project Management Methodologies & Tools.
● Experience in working with multiple data sources and ERPs
● Experience in the Manufacturing Industry is a plus.
● Google Suite and Lucid Charts knowledge is a plus.
● Experience with Salesforce Sales Cloud and Experience Cloud is a plus. LEVEL BASED COMPETENCIES
● Strong ability to influence and drive cross-functional decisions and initiatives.
● Very Strong drive for results.
● Very Strong ability to think conceptually and forward thinking.
● Strong estimating skills.
● Strong ability to communicate ideas in both technical and user friendly language.
● Strong ability to manage multiple concurrent initiatives.
● Very Strong Prioritization skills.
● Very Strong Analysis & Problem Solving Skills.
● Strong Adaptability.
● Good Vendor Management Skills.
● Very Strong Communication skills (verbal & written).
● Strong Decision Making skills.
● Strong Collaboration skills.
● Very Strong Customer Focus and client interface skills.
● Initiates Self Action.
● Strong Business Acumen.
● Strong Skills in Building Working Relationships
● Good Stress Tolerance skills.
● Strong Planning, Organizing & Follow-Up skills
● Strong Attention to Detail.
● Strong Time Management skills.
● Strong Meeting facilitation skills.
●Strong Relationship Management skills – ability to interact well with all levels of management, quickly and effectively build credibility and relationships.
EDUCATION / EXPERIENCE
● Bachelor’s Degree in Computer Science, Information Systems, Business (with IT focus), or related majors and/or track record of work experience in areas described above.
● 5+ years’ experience in systems analysis and design with a proven record of successful medium to large scale project implementations, preferably in enterprise Business-to-Business durableable goods, construction, or building materials. manufacturing.
● Certified Business Analysis Professional (CBAP) or similar certification is a plus.
DIMENSIONS
# of direct reports: 0
# of indirect reports: 0
Budget Responsibility: no
Travel Requirements: 10%
Thanks and Regards,
Priya Chauhan
Phone
Signature IT World Inc.
Salesforce Business Analyst
Posted today
Job Viewed
Job Description
"Total Experience 8 to 10 Years
Relevant Experience 5 to 7 Years
Candidate must have
Lead workshops and interviews to capture business requirements across customer service teams
Document current state processes and define future state workflows aligned with Salesforce capabilities
Support implementation and configuration of Marketing Cloud including Email Studio Journey Builder Automation Studio and Mobile Studio
Design customer journeys and advise on data models to support personalized communications and automation
Translate business needs into functional specifications and user stories
Collaborate with architects and developers to ensure accurate solution delivery
Define reporting requirements and KPIs for customer service and marketing operations
Support data migration planning and validation ensuring alignment with business expectations
Conduct user training and develop adoption strategies for Service Cloud and Marketing Cloud
Act as a liaison between business users and technical teams during UAT and go live
Additional
Strong experience with Salesforce Service Cloud and case management processes
Salesforce Marketing Cloud Email Studio Journey Builder Automation Studio
Proven ability to design and optimize customer journeys and marketing automation workflows
Experience with data modeling reporting and marketing KPIs
Working knowledge of AMPScript SQL HTMLCSS and API integrations
Excellent communication skills to bridge technical and nontechnical stakeholders
Track record of delivering Salesforce projects in fastpaced environments"
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Salesforce Business Analyst
Posted today
Job Viewed
Job Description
Role: Salesforce Business Analyst
Location : 1 Campus Drive, Parsippany, New Jersey, United States of America, 07054/Remote with travel required
Type: W2 Contract
Job Start Date - 10/20/25
Job End Date - 10/23/26
JOB DESCRIPTION
Hi Suppliers, While this role is remote, candidates local to Parsippany, NJ are preferred. HM would like them to be able to come on-site for meetings or as needed.
SUMMARY
We are seeking a Senior Business Analyst Consultant with Salesforce experience that will have responsibility for eliciting business needs, specifying user stories/use cases, modeling processes, evaluating system impacts, performing detailed analysis, prioritizing business requests, and partnering with the project team to ensure the successful delivery of new system capabilities, enhancements, and fixes in support of various applications.
ESSENTIAL DUTIES
70%: Work with constituents across the organization to understand current processes, systems and opportunities and capture requirements for new processes, systems, user interfaces and user experiences through various methods, including to but not limited to requirements gathering sessions, interviews, surveys, workshops, etc. Collaborate with vendor partners and internal team members to communicate needs and requirements and determine appropriate solutions. Advise on best practices. Document current and future state in various forms including functional requirements, user stories, wireframes, interface designs, workflows, swim-lane diagrams, presentations, etc. for appropriate audiences including C-Level, business stakeholders and technical teams.
20%: Collaborating with IT Development (onshore/offshore) and QA to ensure appropriate and adequate system testing is performed. Facilitating, coordinating and execution of User Acceptance Testing (UAT).
5%: Providing guidance, reviewing work and providing feedback to other team members.
5%: Performing other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
● Experience capturing, and documenting B2B customer centric requirements, with a focus on minimizing customer pain points, and providing visibility into operational data.
● Eliciting, documenting, and mapping Salesforce data to/from 3rd party and custom systems (SAP, Data Lake, etc.)
● Perform analysis and design using various methods, including: business requirements, functional specifications, user stories/acceptance criteria, use cases, swim lanes, and process flows, swim lane diagrams, AS-IS / TO-BE diagrams, and mock-ups/wireframes.
● Understanding of best practices with Digital User Interface designs and User Experience.
● Experience with visually modeling requirements using tools.
● Experience in SDLC and Agile/Scrum methodology.
● Experience in Jira.
● Experience with documenting requirements for integrations between enterprise systems.
● Strong experience in business process design and workflow analysis.
● Strong knowledge and execution of IT Standards, Policies and Procedures.
● Knowledge of Information Security Practices.
● Knowledge of Project Management Methodologies & Tools.
● Experience in working with multiple data sources and ERPs
● Experience in the Manufacturing Industry is a plus.
● Google Suite and Lucid Charts knowledge is a plus.
● Experience with Salesforce Sales Cloud and Experience Cloud is a plus. LEVEL BASED COMPETENCIES
● Strong ability to influence and drive cross-functional decisions and initiatives.
● Very Strong drive for results.
● Very Strong ability to think conceptually and forward thinking.
● Strong estimating skills.
● Strong ability to communicate ideas in both technical and user friendly language.
● Strong ability to manage multiple concurrent initiatives.
● Very Strong Prioritization skills.
● Very Strong Analysis & Problem Solving Skills.
● Strong Adaptability.
● Good Vendor Management Skills.
● Very Strong Communication skills (verbal & written).
● Strong Decision Making skills.
● Strong Collaboration skills.
● Very Strong Customer Focus and client interface skills.
● Initiates Self Action.
● Strong Business Acumen.
● Strong Skills in Building Working Relationships
● Good Stress Tolerance skills.
● Strong Planning, Organizing & Follow-Up skills
● Strong Attention to Detail.
● Strong Time Management skills.
● Strong Meeting facilitation skills.
●Strong Relationship Management skills – ability to interact well with all levels of management, quickly and effectively build credibility and relationships.
EDUCATION / EXPERIENCE
● Bachelor’s Degree in Computer Science, Information Systems, Business (with IT focus), or related majors and/or track record of work experience in areas described above.
● 5+ years’ experience in systems analysis and design with a proven record of successful medium to large scale project implementations, preferably in enterprise Business-to-Business durableable goods, construction, or building materials. manufacturing.
● Certified Business Analysis Professional (CBAP) or similar certification is a plus.
DIMENSIONS
# of direct reports: 0
# of indirect reports: 0
Budget Responsibility: no
Travel Requirements: 10%
Salesforce Business Analyst
Posted today
Job Viewed
Job Description
Location: Alameda, CA (Onsite)
Skills Required: Salesforce BA, Salesforce Service Cloud, Designing, Requirement Gathering
Job Description: Required skills include 4+ years of experience working as a Business Analyst for Salesforce with exposure to SFSC (Salesforce Service Cloud). Experience in designing and requirement gathering for integration projects.
Salesforce Business Analyst
Posted today
Job Viewed
Job Description
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be DoingThe Salesforce Business Analyst will engage with business units, salesforce development, and other peers to analyze, document, and understand business processes and procedures. The analyst will also support discovery or solution design for Salesforce initiatives and development.
What We're Looking For- Collaborate with business users and stakeholders to elicit, document, and analyze functional and technical requirements.
- Integrate data from multiple data sources or functional areas, ensure data accuracy and integrity, and update data as needed.
- Help develop clear and concise user stories and acceptance criteria to guide development and testing efforts.
- Help coordinate sprint planning and provide input to the daily standups as needed.
- Organize business and internal meetings, including all logistics related to key meetings.
- Provide end-user training and support on Salesforce functionality and processes.
- Work with the Development and QA team in various development phases, including design, implementation, integration, revision control, release, and the maintenance of multiple products and systems.
- Gain a strong understanding of the Salesforce platform and its use across all business units and practices.
- Coordinate with story grooming and management.
- Write queries or reports to provide data for various analytical projects. Interpret data to identify business trends, conduct root cause analysis of business problems, or suggest areas for process improvement.
- Strong problem-solving and analytical skills, excellent communication and collaboration abilities, and the ability to work independently and as part of a team.
- Deep understanding of Salesforce platform features, capabilities, and best practices.
- Familiarity with Agile methodologies and project management principles.
- Minimum Required: Bachelor's degree in business, information technology, related field, or equivalent work experience.
- 3+ years of experience as a Salesforce Business Analyst, Salesforce Administrator, or Salesforce Sales Cloud Consultant is preferred.
- Salesforce Certified Business Analyst is preferred.
- Agile methodologies.
- In-depth knowledge of Salesforce.
Salary: - Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit . Applications are accepted until the position is filled.
About StifelStifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.