19,539 Salesforce Analyst jobs in the United States

• 5 + years of experience as a Business Analyst (BA) with good experience in admin role, for leading enterprise-scale CRM, PRM projects.
• Around 2 Years of experience/ exposure in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
• Should have Working knowledge of process documentation & project management software.

• BS or equivalent degree in Business management, Computer Science, Engineering or related discipline required.

• Client Administrator Certification (required)
• Client Marketing Cloud Consultant (required)

• Strong knowledge of Consumer, Retail, Enterprise channel & End customer sales. Experience in Sales operations, partner management & enablement preferred.
• Experience with tools such as Jira, Confluence, and Microsoft Office Suite.
• Deep understanding of Client Platform functionality and best practices, with Client in Sales Cloud & Marketing Cloud
• Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems.
• Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
• Experience with the Client AppExchange and a deep understanding of both this ecosystem as well as native Client capabilities .
• Experience with Agile / Scrum delivery models.
• Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
• Working knowledge of process documentation & project management software.
• Experience working with large-scale, complex datasets and using Client data tools.
• Ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight
• Keen understanding of system security and controls

• Work closely with the Business teams as functional experts in key channel sales / end-user sales / merchandising / digital and physical retail processes and related solutions needs.
• Establish credibility as trusted advisors to understand business requirements and quickly providing options for consideration.
• Propose solutions beyond what has been requested by business partners. Work on opportunities to build for scale by designing holistically, with a focus on flexibility and maintainability.
• Set up success criteria for initiatives that are clearly measurable and achievable through the scope of deliverables.
• Adopt a standardized development lifecycle methodology for all projects- from mobilization to scoping, requirements, use case documentation, design, business readiness, testing and implementation.
• Support key business processes promoting application, data integrity, governance, and compliance.
• Manage the Client application and involve to define, design and configure enhancements to Client platform that provide significant ROI by bridging the gap between out-of-the-box Client functionalities and business processes.
• Design and implement reports, dashboards and alerts that support the business processes and deliver business insight.
• Manage User Acceptance Testing with end users, including writing scripts and securing user acceptance sign offs.

• 5 + years of experience as a Business Analyst (BA) with good experience in admin role, for leading enterprise-scale CRM, PRM projects.
• Around 2 Years of experience/ exposure in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
• Should have Working knowledge of process documentation & project management software.

• BS or equivalent degree in Business management, Computer Science, Engineering or related discipline required.

• Salesforce Administrator Certification (required)
• Salesforce Marketing Cloud Consultant (required)

• Strong knowledge of Consumer, Retail, Enterprise channel & End customer sales. Experience in Sales operations, partner management & enablement preferred.
• Experience with tools such as Jira, Confluence, and Microsoft Office Suite.
• Deep understanding of Salesforce Platform functionality and best practices, with emphasis in Sales Cloud & Marketing Cloud
• Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems.
• Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
• Experience with the Salesforce AppExchange and a deep understanding of both this ecosystem as well as native Salesforce capabilities .
• Experience with Agile / Scrum delivery models.
• Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
• Working knowledge of process documentation & project management software.
• Experience working with large-scale, complex datasets and using salesforce data tools.
• Ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight
• Keen understanding of system security and controls

• Work closely with the Business teams as functional experts in key channel sales / end-user sales / merchandising / digital and physical retail processes and related solutions needs.
• Establish credibility as trusted advisors to understand business requirements and quickly providing options for consideration.
• Propose solutions beyond what has been requested by business partners. Work on opportunities to build for scale by designing holistically, with a focus on flexibility and maintainability.
• Set up success criteria for initiatives that are clearly measurable and achievable through the scope of deliverables.
• Adopt a standardized development lifecycle methodology for all projects- from mobilization to scoping, requirements, use case documentation, design, business readiness, testing and implementation.
• Support key business processes promoting application, data integrity, governance, and compliance.
• Manage the Salesforce application and involve to define, design and configure enhancements to Salesforce platform that provide significant ROI by bridging the gap between out-of-the-box Salesforce functionalities and business processes.
• Design and implement reports, dashboards and alerts that support the business processes and deliver business insight.
• Manage User Acceptance Testing with end users, including writing scripts and securing user acceptance sign offs.
• Analyze current business processes and identify opportunities for optimization through Salesforce.

Salesforce Analyst
Must be local - This is fully onsite in their Altamonte Springs, FL.
Duration-3-6 month contract, possible to convert if all goes well-
• Experience with working with a CDP-Salesforce
• Will be working on personalization efforts
• Certification in Salesforce Data Cloud required
• Bachelor's degree required
• Salesforce Einstein experience
• Communication in SFMP
• This person will be working on the backend-working more on the personalization efforts
• Not selected a specific CDP just yet, but it seems like they will be going with Salesforce

We are seeking a skilled Salesforce Analyst to join our team. The ideal candidate will have experience working with a Customer Data Platform (CDP) within Salesforce and will focus on backend personalization efforts. This role requires a strong understanding of Salesforce Data Cloud, Salesforce Einstein, and communication within the Salesforce Marketing Platform (SFMP).
Responsibilities:
• CDP Management: Manage and optimize the Customer Data Platform within Salesforce to support personalization initiatives.
• Personalization Efforts: Develop and implement strategies to personalize customer interactions and improve engagement.
• Data Cloud Expertise: Utilize Salesforce Data Cloud to manage and analyze customer data, ensuring data integrity and accuracy.
• Salesforce Einstein: Leverage Salesforce Einstein to create predictive models and insights that drive business decisions.
• Backend Operations: Focus on backend processes to support personalization efforts, including data integration and automation.
• SFMP Communication: Collaborate with marketing teams to ensure effective communication and alignment within the Salesforce Marketing Platform.
Qualifications:
• Education: Bachelor's degree in Computer Science, Information Technology, Marketing, or a related field.
• Experience: Proven experience working with a CDP within Salesforce.
• Certifications: Salesforce Data Cloud certification required.
• Technical Skills: Proficiency in Salesforce Einstein and familiarity with SFMP.
• Soft Skills: Strong analytical skills, attention to detail, and excellent communication abilities.
Preferred Skills:
• Experience with data integration and automation tools.
• Knowledge of other Salesforce certifications and platforms

As a Salesforce Analyst, you will be responsible for monitoring Salesforce Activities and provide support to the Commercial Team within PPG's Traffic Solutions business, serving as the contact point for the Commercial Team. In this role, you will craft and maintain reports with identified metrics and business acceptance within Salesforce. Do you want to help drive PPG's Customer Relationship Management while optimizing knowledge of our customer base? If so, read on!

• Create reports that will look at Opportunities, Customer Engagement, compare information from Salesforce to our demand information.
• Compare Opportunities that are close won to the demand.
• Provide training to SF.com users (current and new).
• Interact with sales, marketing, product management, finance, and other functional groups to understand opportunities.
• Work closely with Demand Specialist to ensure that the demand is accurate and aligned in both SAP/IBP and Salesforce.
• Troubleshooting & Root Cause Resolution: Investigate and resolve system issues through analytical problem-solving, implement corrective actions, and design long-term preventive solutions.
  
• Stakeholder Collaboration: Partner with cross-functional teams to gather business requirements and translate them into scalable, effective technical solutions.

• Bachelor's degree in Statistics, or Business Analytics with 5+ years of proven experience in Customer Relationship Management, and/or Analytics.
• Proficient in Microsoft Office Suites, with major focus on Excel as well as in statistics, with an understanding of their financial and operational impacts.
• Proven ability to engage and align with cross-functional teams including Sales, Marketing, Finance, Customer Service.
• Experience with Salesforce is a huge plus.

Los rangos salariales y beneficios de PPG pueden variar segun la ubicacion, lo que nos permite compensar a los empleados de manera competitiva en diferentes mercados geograficos. PPG considera varios factores al tomar decisiones sobre compensacion, que incluyen entre otros, conjuntos de habilidades, experiencia y capacitacion, calificaciones y educacion, licencias y certificaciones, y otras necesidades de la organizacion. Tambien pueden aplicarse otros incentivos.

Nuestros programas de beneficios para empleados estan disenados para apoyar la salud y el bienestar de nuestros empleados. La cobertura y los beneficios del seguro se ajustaran a los terminos y condiciones de los planes aplicables y de los documentos rectores asociados al plan.

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual.

To join our team as a Salesforce Business Analyst. The Salesforce Business Analyst will act as a liaison between program team and IT team to translate the business needs and constantly work together to ensure the process workflow is seamless by participating in all phases of project life cycle. The Business Analyst will be responsible for supporting and driving the projects that he/she may support in the region. The Business Analyst will also be responsible for Program data management with ensuring the smooth reporting client deliverables.

For this opportunity, you're a great fit if you can.

• Operate as a resource across a wide variety of programs, program types, and geographical areas in translating the business needs working along with internal and external stakeholders.
• Lead and conduct complex analysis from program and industry data to model program and portfolio performance in support of business proposals and operational improvements.
• Lead and conduct meetings/working sessions for requirements gathering, improvement planning/enhancements, troubleshooting bugs, finalizing the data dictionaries for all new projects.
• Conduct User acceptance testing.
• Lead and participate in completion of special projects handling training, reviewing work quality, overseeing timelines, addressing system functionality and driving process improvements.
• Program Data Management by conducting variance analysis & reconciliations on program data.
• Work collaboratively within a team environment, demonstrating strong communication skills and a customer-focused approach.
• Show a proactive, self-starting attitude, and an ability to work independently when necessary.
• Track project progress, manage risks, and report on project status to stakeholders.

• 8+ years relevant experience (at least 4 years in an Analyst role)
• 2+ years of data analysis
• Experience with Salesforce building custom reports
• Must be comfortable working in a fast paced environment with committed deadlines
• Must be flexible to work off schedule work hours as needed
• Advanced experience with Excel (XLOOKUP, Power Query)

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we striveto bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!

We are seeking a highly experienced and results-driven Salesforce Business Analyst (Service Cloud) who serves as an empowered team member and leader, deeply knowledgeable in both business operations and Salesforce capabilities. This role works closely with subject matter experts, end users, and development teams across Claritev business units to elicit, analyze, and document business requirements using industry best practices.

The incumbent plays a critical role in ensuring that project teams deliver solutions that meet real customer needs, particularly in the areas of Salesforce implementation and process optimization. This includes minimizing requirement defects early in the lifecycle, defining scope, designing scalable solutions, and maintaining alignment between stakeholders and project teams-especially on complex and evolving initiatives. The role also drives continuous improvement across commercial operations by identifying opportunities for innovation and operational efficiency.

• Act as the primary liaison between business stakeholders and IT teams, translating business needs into clear, actionable technical requirements.

• Facilitate discovery sessions with business stakeholders to capture and document existing workflows from legacy systems, and translate them into streamlined, scalable solutions that adhere to Salesforce Service Cloud best practices.

• Develop clear, concise documentation including business requirements, process flows, user stories, training guides, and release notes.

• Facilitate user acceptance testing (UAT), validate configurations, and troubleshoot issues post-implementation.

• Partner with development teams during implementation to ensure solutions are effectively delivered and meet business objectives.

• Support and validate project delivery to ensure the solution meets the requirements.

• Create training materials and support change management to drive adoption across business units.

• Ensure solutions meet regulatory requirements (e.g., HIPAA, CMS) and support audit readiness

• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

COMPENSATION

The salary range for this position is $100k-$135k. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

We're seeking a Senior Business Analyst to join a newly formed Wealth Technology team within a growing financial organization. This role offers the opportunity to shape innovative solutions in support of a rapidly expanding wealth management offering.

• Help define and deliver the product roadmap aligned with business goals.
• Work with stakeholders to gather, document, and prioritize requirements.
• Evaluate solution options and contribute to value-driven decision making.
• Support testing, readiness, and rollout of new features and enhancements.
• Translate business needs into clear technical requirements and documentation.
• Maintain project artifacts including task boards, release notes, and user guides.
• Identify and resolve issues proactively in both new and existing systems.
• Promote process efficiency and operational improvements.
• Lead or support training and knowledge-sharing activities.

• Experience in at least three areas: Application Development, Business Process Design, Architecture, Project Management, QA, Infrastructure, or Support.
• Background in Financial Services; Salesforce expertise required.
• Familiarity with Agile, traditional PM, and/or Six Sigma approaches.
• Track record of leading complex initiatives from concept to delivery.
• Understanding of data modeling, systems integration, and data mapping.
• Strong analytical, communication, and problem-solving skills.
• Proficient with Microsoft Office and workflow collaboration tools.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.