813 Salesforce Consultant jobs in the United States

MAIN RESPONSIBILITIES
• System Administration: Own the process for managing users, roles, and permissions
across the platform
• Consumer Journey Development: Hands-on development in SFMC to support consumer
lifecycle marketing use cases
• Consumer Data Utilization: Support consumer data model integration across SFMC,CDP,
and Personalization
• User Enablement: Provide training and documentation for platform use cases.
• Thought Leadership: Bring insight to the organization that will drive future investments.
Influence strategic and technology decisions by developing recommendations.
• Testing Leadership: Coordinate UAT and QA activities to ensure seamless rollouts of new
features

• System Administration: Own the process for managing users, roles, and permissions across the platform
• Consumer Journey Development: Hands-on development in SFMC to support consumer lifecycle marketing use cases
• Consumer Data Utilization: Support consumer data model integration across SFMC,CDP, and Personalization
• User Enablement: Provide training and documentation for platform use cases.
• Thought Leadership: Bring insight to the organization that will drive future investments. Influence strategic and technology decisions by developing recommendations.
• Testing Leadership: Coordinate UAT and QA activities to ensure seamless rollouts of new features

• Implement platform use cases and integrations with Salesforce Marketing Cloud, CDP, and Personalization
• Support best practices for data collection and usage
• Execute platform enhancements and development tasks
• Support major platform enhancements with developer support

• 3+ years of relevant experience with cross-cloud Salesforce environments (Sales, Service, Marketing)
• Salesforce Marketing Cloud Consultant certification preferred
• Experience with one or more Salesforce coding languages (such as AMPscript)

• Review Scope: When aligned on a project, review description and assumptions to verify the hours estimated align with requirements
• Create Project Plan : Create and manage detailed project plans and schedules. Monitor progress, mitigate risks, and provide regular status updates to stakeholders to ensure timely and successful delivery.

• Document User Stories: Elicit, refine, and document user stories and functional requirements, including clear acceptance criteria aligned with business goals
• Formulate Effective Solutions: Analyze and evaluate business and technology requirements to formulate effective solutions
• Configure Salesforce: Execute hands on configuration of Salesforce to fit business and technical requirements
• Become a Trusted Advisor: Provide strategic guidance, Salesforce best practices, and ongoing recommendations that align technology solutions with client’s evolving business goals

• Facilitate Meetings: Prepare presentations and effectively facilitate meetings
• Demonstrate Project Delivery: Demo work as completed, obtain feedback, and adjust as needed
• Escalation of Issues: When scope creep arises or issues on projects occur, follow escalation process to ensure proactive approach and internal alignment on expectations to communicate with the client
• Project Deliverables: Follow the Ascend Project Methodology process and ensure proper documentation occurs throughout the project
• Test and Train: Write test cases, facilitate testing and deliver project training
• Deliver the Project: Deliver project on time, within budget and scope complete

• Lead the Project Team: Provide leadership and oversight to internal and customer-facing project teams throughout the full project lifecycle, ensuring alignment and accountability
• Develop Customer Relationships: Successfully build and nurture long-term customer relationship
• Identify Opportunities: Establish and build a rapport with customers throughout the project lifecycle to identify areas of future business
• Partner with Account Owner: Work alongside account manager throughout sales and project delivery process in alignment with customer goals

• Education: Bachelor’s degree in Computer Science, Business, or related field, or equivalent professional experience
• Consulting Experience: 2+ years of hands-on Salesforce consulting experience, including oversight of technical solution design and implementation
• Certifications: Salesforce Administrator and Advanced Administrator certifications required
• Configuration Expertise: Proven track record configuring and customizing Salesforce, including Flows, Lightning Components, and building new orgs from the ground up
• Platform Knowledge: Strong understanding of Salesforce platform capabilities with a desire to stay current on evolving tools and technologies
• Analytical Skills: Demonstrated ability to analyze complex problems, synthesize information, and deliver sound recommendations
• Work Style: Comfortable working independently in a collaborative, fast-paced team environment
• Client Engagement: Excellent skills in business analysis, problem-solving, communication, and customer relationship management

• Committed to Client Success: Our actions and our words always align with the best interest of the client.
• One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions.
• Integrity: We are unquestionably committed to doing the right thing even when it is hard.
• Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.
• Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust.

We’re seeking a skilled Salesforce Admin Consultant to support the design, implementation, and optimization of Salesforce solutions for our business needs. You will serve as the go-to expert for translating requirements into efficient system configurations, helping teams leverage Salesforce to drive performance and productivity.

Responsibilities:

• Analyze business processes and gather technical requirements
• Design and implement Salesforce solutions across various clouds (Sales, Service, etc.)
• Customize objects, workflows, and reports based on user needs
• Provide training, documentation, and post-implementation support
• Collaborate with internal teams and stakeholders to ensure best practices
• Stay updated with Salesforce updates and recommend improvements

Qualifications:

• Proven experience as a Salesforce Consultant or Administrator
• Salesforce certifications (Administrator, App Builder, or Consultant preferred)
• Strong understanding of CRM processes and data flows
• Excellent problem-solving and communication skills
• Experience with third-party integrations and Salesforce apps is a plus

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

$62,200.00 - $102,600.00

Under moderate supervision and in conjunction with marketing partner(s), the Marketing Consultant creates and executes less complex integrated marketing campaigns in support of marketing strategies aligned to specific business unit needs; in addition, the position develops content components based on key marketing strategy messaging.

• Campaign Execution:
• Creates and manages components of integrated market campaigns in support of business unit and cross business unit initiatives.
• Completes marketing related requests, tasks and activities based on business objectives.
• Develops content, writes, edits and shepherds material through the review/approval process.
• Executes traditional marketing tactics such as email, ecards, webinars, newsletters, sell sheets, brochures; and digital marketing tactics such as video, social media and web for less complex campaigns with some oversight.
• Monitors the effectiveness of campaigns by tracking results; may provide input on campaign ROI analysis and reporting.
• Performs research relative to marketing campaigns.
• Responsible for the ongoing maintenance/refresh of campaign content and tactics with some oversight.
• Supports agency and industry events by executing marketing components.
• Has basic knowledge of established processes, approvals and best practices.
• Collaboration:
• Works collaboratively with manager and marketing partners to understand priorities and objectives.
• Collaborates with manager and marketing peers; may also work with assigned business partners.
• Project Management:
• Manages small sized projects and campaigns.
• Leadership:
• May help train and serve as a resource to more junior marketing staff.
• Perform other duties as assigned.

• Bachelor's degree in marketing or related field or equivalent experience is preferred.
• Proficiency in Salesforce Marketing Cloud (SFMC)
• Minimum of 2 years of hands-on experience in SFMC, including journey building, automation studio, email studio, and data extensions.
• Strong ability to write and troubleshoot AMPscript for dynamic email content and personalization.
• Proven experience in building and maintaining Cloud Pages for forms, landing pages, and microsites within SFMC.
• Ability to interpret campaign performance using key email metrics (open rates, CTR, CTOR, conversions) and optimize based on data insights.
• Detail oriented with a strong focus on accuracy, consistency, and quality control.
• Able to manage multiple campaigns simultaneously, perform thorough QA and testing, and ensure flawless execution across all assets and timelines.

• Minimum of 1 year of marketing related work experience is required.
• Working knowledge of all facets of owned and earned paid tactics is required.
• Working knowledge of content writing and tools is required.
• Working knowledge of multifunctional areas such as: digital execution, promotion, advertising, research, competitive analysis, communications, brand management, website management is required.
• Intermediate written and verbal communications skills are required.
• Intermediate organizational and time management skills are required.
• Intermediate understanding of marketing concepts is required.

• Health Insurance: Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit