2,211 Salesforce Platform jobs in the United States

Salesforce Platform Manager

25329 Charleston, West Virginia Cengage Group

Posted 14 days ago

Job Viewed

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Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

What you'll do here:

As a Salesforce Product Manager, you will drive the strategic vision, prioritization and roadmap of Salesforce solutions that support ed2go and Ready to Hire's business goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to meet business needs. Your role will involve translating business requirements into functional solutions, prioritizing enhancements, and ensuring seamless integrations.

Key Responsibilities:

  • Define the product roadmap for Salesforce, aligning with business objectives and customer needs.

  • Partner with business teams to gather and document requirements, ensuring alignment with overall company goals and platform capabilities.

  • Collaborate with engineering and Salesforce administrators to design, configure, and deploy scalable Salesforce solutions.

  • Own and drive the backlog, ensuring effective prioritization of enhancements, integrations, new features and maintenance.

  • Find opportunities for automation and process improvements to enhance user experience and operational efficiency.

  • Dig in and help Salesforce administrators with administrative tasks, including user management, permission settings, workflow automation, and system updates

  • Develop and maintain reports, dashboards, and analytics to support business operations and decision-making.

  • Lead user training and change management efforts to drive adoption of Salesforce capabilities.

  • Monitor system performance, usage, and feedback to iterate on solutions and ensure long-term platform success.

  • Stay up to date with Salesforce releases, new features, and industry trends to drive innovation within the platform.

Skills you will need here:

  • 5+ years of experience in product management, with a focus on Salesforce solutions.

  • Deep understanding of Salesforce architecture, products (Sales Cloud, Service Cloud, Marketing Cloud, etc.), and ecosystem.

  • Proven ability to translate business needs into technical solutions within Salesforce.

  • Experience with Agile development methodologies and backlog management.

  • Strong analytical and problem-solving skills, with the ability to prioritize and make data-driven decisions.

  • Excellent communication and customer management skills.

  • Ability to lead multiple projects and initiatives in a fast-paced environment.

  • Experience with Salesforce configuration, workflows, reporting, and integrations with other business systems.

  • Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Sales Cloud Consultant) are a strong advantage.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 ( .

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$120,000.00 - $140,000.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

View Now

Salesforce Platform Manager

35824 Huntsville, Alabama Cengage Group

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

What you'll do here:

As a Salesforce Product Manager, you will drive the strategic vision, prioritization and roadmap of Salesforce solutions that support ed2go and Ready to Hire's business goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to meet business needs. Your role will involve translating business requirements into functional solutions, prioritizing enhancements, and ensuring seamless integrations.

Key Responsibilities:

  • Define the product roadmap for Salesforce, aligning with business objectives and customer needs.

  • Partner with business teams to gather and document requirements, ensuring alignment with overall company goals and platform capabilities.

  • Collaborate with engineering and Salesforce administrators to design, configure, and deploy scalable Salesforce solutions.

  • Own and drive the backlog, ensuring effective prioritization of enhancements, integrations, new features and maintenance.

  • Find opportunities for automation and process improvements to enhance user experience and operational efficiency.

  • Dig in and help Salesforce administrators with administrative tasks, including user management, permission settings, workflow automation, and system updates

  • Develop and maintain reports, dashboards, and analytics to support business operations and decision-making.

  • Lead user training and change management efforts to drive adoption of Salesforce capabilities.

  • Monitor system performance, usage, and feedback to iterate on solutions and ensure long-term platform success.

  • Stay up to date with Salesforce releases, new features, and industry trends to drive innovation within the platform.

Skills you will need here:

  • 5+ years of experience in product management, with a focus on Salesforce solutions.

  • Deep understanding of Salesforce architecture, products (Sales Cloud, Service Cloud, Marketing Cloud, etc.), and ecosystem.

  • Proven ability to translate business needs into technical solutions within Salesforce.

  • Experience with Agile development methodologies and backlog management.

  • Strong analytical and problem-solving skills, with the ability to prioritize and make data-driven decisions.

  • Excellent communication and customer management skills.

  • Ability to lead multiple projects and initiatives in a fast-paced environment.

  • Experience with Salesforce configuration, workflows, reporting, and integrations with other business systems.

  • Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Sales Cloud Consultant) are a strong advantage.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 ( .

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$120,000.00 - $140,000.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

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AVP Salesforce Platform

17025 Enola, Pennsylvania Members 1st Federal Credit Union

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly-a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.

Responsibilities

The AVP Salesforce Platform provides direction and oversight on the integration and maintenance of the Salesforce CRM system. The role will manage and develop the Salesforce CRM platform to drive the Credit Union's organization and marketing strategies. The role is an integral part of developing our Salesforce CRM journey thru implementation and continuous development. Overall, the role is accountable for the overall administration and execution of the Credit Union's Salesforce CRM strategy.

The AVP Salesforce Platform is also responsible for promotion of the Salesforce CRM system, and widening use by adapting and automating business processes into the platform. The position collaborates with various departments to analyze work process design and flow to improve processes and leverage the technological capabilities of the platform. The AVP Salesforce Platform builds project plans, ensures adherence to project schedules, and works effectively with internal partners to set priorities and conduct long-term planning. The AVP Salesforce Platform will serve as the primary liaison with ITS, Project Management, and the platform provider. The role will be responsible for developing and enhancing training of the use of the Salesforce CRM system with internal business units so that Salesforce is integrated into the day to day operations and is the source of truth for prospective member and member data. In addition, the AVP Salesforce Platform will lead all CRM projects to support the ongoing development of our CRM strategy, this may include data and process improvement projects and system integration projects to enhance our CRM capabilities.

This is a hybrid opportunity that will require you to be in office at our Headquarters (in Enola, PA) 2-3 days per week. This position may require in-person training.

SKILLS
• Experienced user of leading a Salesforce CRM system with a good understanding of how effective use of a CRM system can support business growth
• Competencies in team dynamics by leading and motivating to obtain desired results
• Excellent interpersonal and communication skills with the ability to work closely and effectively with a diverse group of people to establish and maintain effective and productive working relationships
• Well organized and effective time and project management skills to prioritize and manage multiple tasks at once to meet tight deadlines
• A track records in overseeing CRM related integrations, migrations and automations
• Attention to detail, with an ability to work with large amounts of data, identifying issues and resolutions to manage data integrity
• Strong analytical and problem-solving skills

COMPETENCIES
• Effective knowledge
• Accountability and self-management
• Teamwork and leadership
• Communication
• Innovation and problem-solving

WORKING CONDITIONS/PHYSICAL DEMANDS
• Ability to communicate effectively in English, both orally and in writing
• Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
• Ability to sit for extended time periods
• Sufficient manual skill for operation of PC keyboard and other standard office equipment
• Ability to travel, including occasional overnight travel
• Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

Qualifications

  • 8-10 years of related experience
  • 5-8 years of leadership/management experience

Does this position require a valid Drivers License?

No
Education Level

General and business knowledge equivalent to a bachelor's degree
About Us

At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.

Company Culture is at Our Core

If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.

What WE Believe

Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.

Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life's moments and milestones.

Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.

Join a company that grows with you - personally and professionally

Equal Opportunity Employer

Members 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation Overview

We are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate.

The minimum salary for this position is:

$120,000+/yr
View Now

Salesforce Platform Manager

90079 Los Angeles, California Cengage Group

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

What you'll do here:

As a Salesforce Product Manager, you will drive the strategic vision, prioritization and roadmap of Salesforce solutions that support ed2go and Ready to Hire's business goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to meet business needs. Your role will involve translating business requirements into functional solutions, prioritizing enhancements, and ensuring seamless integrations.

Key Responsibilities:

  • Define the product roadmap for Salesforce, aligning with business objectives and customer needs.

  • Partner with business teams to gather and document requirements, ensuring alignment with overall company goals and platform capabilities.

  • Collaborate with engineering and Salesforce administrators to design, configure, and deploy scalable Salesforce solutions.

  • Own and drive the backlog, ensuring effective prioritization of enhancements, integrations, new features and maintenance.

  • Find opportunities for automation and process improvements to enhance user experience and operational efficiency.

  • Dig in and help Salesforce administrators with administrative tasks, including user management, permission settings, workflow automation, and system updates

  • Develop and maintain reports, dashboards, and analytics to support business operations and decision-making.

  • Lead user training and change management efforts to drive adoption of Salesforce capabilities.

  • Monitor system performance, usage, and feedback to iterate on solutions and ensure long-term platform success.

  • Stay up to date with Salesforce releases, new features, and industry trends to drive innovation within the platform.

Skills you will need here:

  • 5+ years of experience in product management, with a focus on Salesforce solutions.

  • Deep understanding of Salesforce architecture, products (Sales Cloud, Service Cloud, Marketing Cloud, etc.), and ecosystem.

  • Proven ability to translate business needs into technical solutions within Salesforce.

  • Experience with Agile development methodologies and backlog management.

  • Strong analytical and problem-solving skills, with the ability to prioritize and make data-driven decisions.

  • Excellent communication and customer management skills.

  • Ability to lead multiple projects and initiatives in a fast-paced environment.

  • Experience with Salesforce configuration, workflows, reporting, and integrations with other business systems.

  • Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Sales Cloud Consultant) are a strong advantage.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 ( .

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$120,000.00 - $140,000.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

View Now

Salesforce Platform Manager

48228 Detroit, Michigan Cengage Group

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

What you'll do here:

As a Salesforce Product Manager, you will drive the strategic vision, prioritization and roadmap of Salesforce solutions that support ed2go and Ready to Hire's business goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to meet business needs. Your role will involve translating business requirements into functional solutions, prioritizing enhancements, and ensuring seamless integrations.

Key Responsibilities:

  • Define the product roadmap for Salesforce, aligning with business objectives and customer needs.

  • Partner with business teams to gather and document requirements, ensuring alignment with overall company goals and platform capabilities.

  • Collaborate with engineering and Salesforce administrators to design, configure, and deploy scalable Salesforce solutions.

  • Own and drive the backlog, ensuring effective prioritization of enhancements, integrations, new features and maintenance.

  • Find opportunities for automation and process improvements to enhance user experience and operational efficiency.

  • Dig in and help Salesforce administrators with administrative tasks, including user management, permission settings, workflow automation, and system updates

  • Develop and maintain reports, dashboards, and analytics to support business operations and decision-making.

  • Lead user training and change management efforts to drive adoption of Salesforce capabilities.

  • Monitor system performance, usage, and feedback to iterate on solutions and ensure long-term platform success.

  • Stay up to date with Salesforce releases, new features, and industry trends to drive innovation within the platform.

Skills you will need here:

  • 5+ years of experience in product management, with a focus on Salesforce solutions.

  • Deep understanding of Salesforce architecture, products (Sales Cloud, Service Cloud, Marketing Cloud, etc.), and ecosystem.

  • Proven ability to translate business needs into technical solutions within Salesforce.

  • Experience with Agile development methodologies and backlog management.

  • Strong analytical and problem-solving skills, with the ability to prioritize and make data-driven decisions.

  • Excellent communication and customer management skills.

  • Ability to lead multiple projects and initiatives in a fast-paced environment.

  • Experience with Salesforce configuration, workflows, reporting, and integrations with other business systems.

  • Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Sales Cloud Consultant) are a strong advantage.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 ( .

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$120,000.00 - $140,000.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

View Now

Salesforce Platform Manager

07175 Newark, New Jersey Cengage Group

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

What you'll do here:

As a Salesforce Product Manager, you will drive the strategic vision, prioritization and roadmap of Salesforce solutions that support ed2go and Ready to Hire's business goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to meet business needs. Your role will involve translating business requirements into functional solutions, prioritizing enhancements, and ensuring seamless integrations.

Key Responsibilities:

  • Define the product roadmap for Salesforce, aligning with business objectives and customer needs.

  • Partner with business teams to gather and document requirements, ensuring alignment with overall company goals and platform capabilities.

  • Collaborate with engineering and Salesforce administrators to design, configure, and deploy scalable Salesforce solutions.

  • Own and drive the backlog, ensuring effective prioritization of enhancements, integrations, new features and maintenance.

  • Find opportunities for automation and process improvements to enhance user experience and operational efficiency.

  • Dig in and help Salesforce administrators with administrative tasks, including user management, permission settings, workflow automation, and system updates

  • Develop and maintain reports, dashboards, and analytics to support business operations and decision-making.

  • Lead user training and change management efforts to drive adoption of Salesforce capabilities.

  • Monitor system performance, usage, and feedback to iterate on solutions and ensure long-term platform success.

  • Stay up to date with Salesforce releases, new features, and industry trends to drive innovation within the platform.

Skills you will need here:

  • 5+ years of experience in product management, with a focus on Salesforce solutions.

  • Deep understanding of Salesforce architecture, products (Sales Cloud, Service Cloud, Marketing Cloud, etc.), and ecosystem.

  • Proven ability to translate business needs into technical solutions within Salesforce.

  • Experience with Agile development methodologies and backlog management.

  • Strong analytical and problem-solving skills, with the ability to prioritize and make data-driven decisions.

  • Excellent communication and customer management skills.

  • Ability to lead multiple projects and initiatives in a fast-paced environment.

  • Experience with Salesforce configuration, workflows, reporting, and integrations with other business systems.

  • Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Sales Cloud Consultant) are a strong advantage.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 ( .

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$120,000.00 - $140,000.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

View Now

Salesforce Platform Manager

64101 Kansas City, Missouri Cengage Group

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

What you'll do here:

As a Salesforce Product Manager, you will drive the strategic vision, prioritization and roadmap of Salesforce solutions that support ed2go and Ready to Hire's business goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to meet business needs. Your role will involve translating business requirements into functional solutions, prioritizing enhancements, and ensuring seamless integrations.

Key Responsibilities:

  • Define the product roadmap for Salesforce, aligning with business objectives and customer needs.

  • Partner with business teams to gather and document requirements, ensuring alignment with overall company goals and platform capabilities.

  • Collaborate with engineering and Salesforce administrators to design, configure, and deploy scalable Salesforce solutions.

  • Own and drive the backlog, ensuring effective prioritization of enhancements, integrations, new features and maintenance.

  • Find opportunities for automation and process improvements to enhance user experience and operational efficiency.

  • Dig in and help Salesforce administrators with administrative tasks, including user management, permission settings, workflow automation, and system updates

  • Develop and maintain reports, dashboards, and analytics to support business operations and decision-making.

  • Lead user training and change management efforts to drive adoption of Salesforce capabilities.

  • Monitor system performance, usage, and feedback to iterate on solutions and ensure long-term platform success.

  • Stay up to date with Salesforce releases, new features, and industry trends to drive innovation within the platform.

Skills you will need here:

  • 5+ years of experience in product management, with a focus on Salesforce solutions.

  • Deep understanding of Salesforce architecture, products (Sales Cloud, Service Cloud, Marketing Cloud, etc.), and ecosystem.

  • Proven ability to translate business needs into technical solutions within Salesforce.

  • Experience with Agile development methodologies and backlog management.

  • Strong analytical and problem-solving skills, with the ability to prioritize and make data-driven decisions.

  • Excellent communication and customer management skills.

  • Ability to lead multiple projects and initiatives in a fast-paced environment.

  • Experience with Salesforce configuration, workflows, reporting, and integrations with other business systems.

  • Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Sales Cloud Consultant) are a strong advantage.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 ( .

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$120,000.00 - $140,000.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

View Now
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Salesforce Platform Manager

84193 Salt Lake City, Utah Cengage Group

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

What you'll do here:

As a Salesforce Product Manager, you will drive the strategic vision, prioritization and roadmap of Salesforce solutions that support ed2go and Ready to Hire's business goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to meet business needs. Your role will involve translating business requirements into functional solutions, prioritizing enhancements, and ensuring seamless integrations.

Key Responsibilities:

  • Define the product roadmap for Salesforce, aligning with business objectives and customer needs.

  • Partner with business teams to gather and document requirements, ensuring alignment with overall company goals and platform capabilities.

  • Collaborate with engineering and Salesforce administrators to design, configure, and deploy scalable Salesforce solutions.

  • Own and drive the backlog, ensuring effective prioritization of enhancements, integrations, new features and maintenance.

  • Find opportunities for automation and process improvements to enhance user experience and operational efficiency.

  • Dig in and help Salesforce administrators with administrative tasks, including user management, permission settings, workflow automation, and system updates

  • Develop and maintain reports, dashboards, and analytics to support business operations and decision-making.

  • Lead user training and change management efforts to drive adoption of Salesforce capabilities.

  • Monitor system performance, usage, and feedback to iterate on solutions and ensure long-term platform success.

  • Stay up to date with Salesforce releases, new features, and industry trends to drive innovation within the platform.

Skills you will need here:

  • 5+ years of experience in product management, with a focus on Salesforce solutions.

  • Deep understanding of Salesforce architecture, products (Sales Cloud, Service Cloud, Marketing Cloud, etc.), and ecosystem.

  • Proven ability to translate business needs into technical solutions within Salesforce.

  • Experience with Agile development methodologies and backlog management.

  • Strong analytical and problem-solving skills, with the ability to prioritize and make data-driven decisions.

  • Excellent communication and customer management skills.

  • Ability to lead multiple projects and initiatives in a fast-paced environment.

  • Experience with Salesforce configuration, workflows, reporting, and integrations with other business systems.

  • Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Sales Cloud Consultant) are a strong advantage.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 ( .

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$120,000.00 - $140,000.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

View Now

Salesforce Platform Manager

32290 Jacksonville, Florida Cengage Group

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

What you'll do here:

As a Salesforce Product Manager, you will drive the strategic vision, prioritization and roadmap of Salesforce solutions that support ed2go and Ready to Hire's business goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to meet business needs. Your role will involve translating business requirements into functional solutions, prioritizing enhancements, and ensuring seamless integrations.

Key Responsibilities:

  • Define the product roadmap for Salesforce, aligning with business objectives and customer needs.

  • Partner with business teams to gather and document requirements, ensuring alignment with overall company goals and platform capabilities.

  • Collaborate with engineering and Salesforce administrators to design, configure, and deploy scalable Salesforce solutions.

  • Own and drive the backlog, ensuring effective prioritization of enhancements, integrations, new features and maintenance.

  • Find opportunities for automation and process improvements to enhance user experience and operational efficiency.

  • Dig in and help Salesforce administrators with administrative tasks, including user management, permission settings, workflow automation, and system updates

  • Develop and maintain reports, dashboards, and analytics to support business operations and decision-making.

  • Lead user training and change management efforts to drive adoption of Salesforce capabilities.

  • Monitor system performance, usage, and feedback to iterate on solutions and ensure long-term platform success.

  • Stay up to date with Salesforce releases, new features, and industry trends to drive innovation within the platform.

Skills you will need here:

  • 5+ years of experience in product management, with a focus on Salesforce solutions.

  • Deep understanding of Salesforce architecture, products (Sales Cloud, Service Cloud, Marketing Cloud, etc.), and ecosystem.

  • Proven ability to translate business needs into technical solutions within Salesforce.

  • Experience with Agile development methodologies and backlog management.

  • Strong analytical and problem-solving skills, with the ability to prioritize and make data-driven decisions.

  • Excellent communication and customer management skills.

  • Ability to lead multiple projects and initiatives in a fast-paced environment.

  • Experience with Salesforce configuration, workflows, reporting, and integrations with other business systems.

  • Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Sales Cloud Consultant) are a strong advantage.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 ( .

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$120,000.00 - $140,000.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

View Now

Salesforce Platform Manager

21276 Baltimore, Maryland Cengage Group

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

What you'll do here:

As a Salesforce Product Manager, you will drive the strategic vision, prioritization and roadmap of Salesforce solutions that support ed2go and Ready to Hire's business goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to meet business needs. Your role will involve translating business requirements into functional solutions, prioritizing enhancements, and ensuring seamless integrations.

Key Responsibilities:

  • Define the product roadmap for Salesforce, aligning with business objectives and customer needs.

  • Partner with business teams to gather and document requirements, ensuring alignment with overall company goals and platform capabilities.

  • Collaborate with engineering and Salesforce administrators to design, configure, and deploy scalable Salesforce solutions.

  • Own and drive the backlog, ensuring effective prioritization of enhancements, integrations, new features and maintenance.

  • Find opportunities for automation and process improvements to enhance user experience and operational efficiency.

  • Dig in and help Salesforce administrators with administrative tasks, including user management, permission settings, workflow automation, and system updates

  • Develop and maintain reports, dashboards, and analytics to support business operations and decision-making.

  • Lead user training and change management efforts to drive adoption of Salesforce capabilities.

  • Monitor system performance, usage, and feedback to iterate on solutions and ensure long-term platform success.

  • Stay up to date with Salesforce releases, new features, and industry trends to drive innovation within the platform.

Skills you will need here:

  • 5+ years of experience in product management, with a focus on Salesforce solutions.

  • Deep understanding of Salesforce architecture, products (Sales Cloud, Service Cloud, Marketing Cloud, etc.), and ecosystem.

  • Proven ability to translate business needs into technical solutions within Salesforce.

  • Experience with Agile development methodologies and backlog management.

  • Strong analytical and problem-solving skills, with the ability to prioritize and make data-driven decisions.

  • Excellent communication and customer management skills.

  • Ability to lead multiple projects and initiatives in a fast-paced environment.

  • Experience with Salesforce configuration, workflows, reporting, and integrations with other business systems.

  • Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.

  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Sales Cloud Consultant) are a strong advantage.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 ( .

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$120,000.00 - $140,000.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

View Now
 

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