3,160 Sap System Administration jobs in the United States

Job DescriptionJob Description

Job Summary:

The ERP Systems Administrator is a crucial role within our IT department, responsible for the comprehensive administration, maintenance, and support of our Enterprise Resource Planning (ERP) system (Infor). This position ensures the ERP system operates efficiently, securely, and effectively, directly supporting core business operations. The Administrator will collaborate extensively with various departments to troubleshoot issues, implement system updates, optimize performance, and develop and distribute critical system reports to facilitate data-driven decision-making across the organization.

Duties & Responsibilities:

• System Administration and Maintenance:
• Install, configure, and maintain ERP system software and hardware.
• Monitor system performance, identify bottlenecks, and implement solutions to optimize efficiency.
• Perform regular system backups and disaster recovery procedures.
• Manage user accounts, permissions, and security settings.
• Apply system patches, upgrades, and updates in a timely and efficient manner.
• Maintain accurate system documentation and configuration records.

User Support and Training:

• Provide technical support to end-users, troubleshooting issues and resolving problems promptly.
• Develop and deliver training materials and workshops to educate users on ERP system functionality.
• Assist users with data entry, reporting, and other ERP-related tasks.
• Act as a primary point of contact for user inquiries and requests.
• System Optimization and Development:
• Analyze business requirements and recommend system enhancements to improve efficiency and productivity.
• Collaborate with business analysts and developers to implement system customizations and integrations.
• Participate in system testing and quality assurance activities.

Security and Compliance:

• Ensure the ERP system complies with relevant security policies and industry regulations.
• Implement and maintain robust security measures to protect sensitive data.
• Monitor system logs and audit trails for security breaches and unauthorized access.
• Participate in security audits and vulnerability assessments.

Collaboration and Communication:

• Work closely with other IT team members to ensure seamless integration of ERP systems with other business applications.
• Communicate effectively with stakeholders to provide updates on system performance and project progress.
• Maintain strong relationships with vendors and external support providers.
• Create and maintain clear and concise documentation of all processes.

System Reporting for Departments:

• Develop, maintain, and distribute scheduled and ad-hoc reports to various departments (e.g., Finance, Sales, Inventory, Production).
• Collaborate with department managers to understand their reporting needs and translate them into effective ERP system reports.
• Ensure the accuracy and integrity of data used in reporting.
• Create and maintain documentation for reporting procedures and templates.
• Troubleshoot reporting issues and provide timely support to department users.
• Optimize reports for performance and efficient delivery.
• Work with departments to automate report delivery.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Proven experience as an ERP Systems Administrator, preferably Infor with a minimum of 5 years experience.
• Strong understanding of ERP system architecture, functionality, and modules.
• Experience with database administration (SQL, Oracle, etc.).
• Proficiency in scripting (e.g., PowerShell, Python) is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of IT security best practices.
• Ability to create and maintain clear and concise documentation.

Not Required but :

• Relevant certifications (e.g., (Specific ERP System) Certification, ITIL).
• Experience with cloud-based ERP systems.
• Project management experience.
• Experience with ERP reporting tools (e.g., Crystal Reports, SAP BusinessObjects, etc.)

Education and Experience:

• Bachelor's degree in computer science required; master's degree or MBA .
• Relevant IT related professional certifications are highly .
• Experience with ERP systems, ideally CSI, driving automation and integration of processes.
• SQL/ database skills
• A strong desire to keep abreast of new technology with an ability to implement applicable solutions to drive improved business performance.

Will Lead Team Members:

· No

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able up to lift to twenty-five pounds at times.

Job DescriptionJob DescriptionFull Time- Exempt Position
Pay Range: $41.53-$53.08
Job Summary
The ERP Systems Manager is responsible for leading the successful County-wide implementation of a modern, integrated Enterprise Resource Planning (ERP) system and continuing as the long-term system owner after deployment. This role will manage all phases of implementation, from vendor coordination and project planning to data migration, training, and go-live. Once live, the Manager will assume full responsibility for the ongoing administration, optimization, and strategic advancement of the ERP platform to ensure continuous support for County operations across Finance, Human Resources, Payroll, Budgeting, Procurement, Timekeeping, and other functions.

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position.  Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position.  Other duties may be required and assigned.

50% ERP Implementation and Ongoing Management

• Lead and coordinate all phases of ERP implementation to ensure delivery of pre-defined functional requirements.
• Oversee system configuration, data migration, testing, training, and go-live execution in partnership with vendors and County departments.
• Serve as the primary liaison to the ERP vendor during implementation and afterward, managing system upgrades, patches, and support.
• Post-implementation, manage the ERP as an enterprise-wide system owner, responsible for ongoing administration, user access, configuration changes, reporting, and system optimization.
• Ensure the ERP continues to evolve with County needs by coordinating feature enhancements, process improvements, and cross-functional collaboration.

20% Stakeholder Engagement and Change Leadership

• Engage department heads and functional leaders to ensure clear understanding of system capabilities, encourage feedback, and foster shared ownership of the system.
• Coordinate communications, user documentation, and training for both initial implementation and long-term system changes.
• Act as the system champion, driving system adoption and continued alignment with County goals.

15% Performance Monitoring and Continuous Improvement

• Monitor system performance metrics and user feedback to identify improvement areas.
• Collaborate with departments to address gaps, reduce manual workarounds, and implement automated or streamlined workflows.
• Track and report on ERP-related KPIs, including support ticket resolution, system uptime, and training effectiveness.

10% Risk, Compliance, and Security Oversight

• Identify and mitigate implementation and operational risks.
• Ensure ERP practices align with cybersecurity standards, data integrity requirements, internal audit findings, and public sector compliance expectations.
• Support financial and HR data governance efforts through strong system controls.

5% Other Duties as Assigned

• Provide support on County-wide administrative, analytical, or strategic initiatives as directed by the County Administrator. Assist in special projects, cross-departmental coordination, or operational needs outside the ERP scope when capacity allows. May include research, process evaluation, committee participation, or interim support in line with the employee’s skills and project demands.

Supervision Exercised

None

Minimum Education Qualifications

Education and/or Experience Requirements:

• Bachelor’s degree in Information Systems, Business Administration, Public Administration, or a related field.
• Minimum five (5) years of professional experience implementing ERP systems in a complex organizational environment, preferably in government or public sector.
• Demonstrated success in project management, systems integration, and cross-departmental coordination.

Licenses, Certifications, and Other Requirements:

• Project Management Professional (PMP) certification strongly .
• Valid driver's license and ability to travel to County locations.

Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.

• Proven expertise in ERP lifecycle management from selection through post-implementation support.
• Strong understanding of governmental financial processes, human resources workflows, payroll, and procurement.
• Ability to manage third-party vendors, consultants, and internal staff.
• Excellent communication, negotiation, and presentation skills.
• Competency in change management, user adoption strategies, and business process improvement.
• Proficiency in tools like Microsoft Excel, Microsoft Project, and enterprise-level cloud applications.

In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. 

Physical Requirements
 

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to travel to different County departments and facilities as needed.

Work Environment

Work is performed indoors in an administrative office environment. 

EOE / ADA Statement

Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time.  The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change

Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.

Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of , , , , , , handicap, , genetics, veteran status or military service, marital status or , or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.

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• Lead the management, configuration, and support of the organization's ERP systems, ensuring optimal performance, availability, and security.
• Collaborate with functional business leaders in Finance, Operations, Supply Chain, Manufacturing, and other departments to understand process requirements and deliver technology solutions that meet business needs.
• Oversee the ERP team, providing direction, mentorship, and professional development to system administrators, analysts, and support staff.
• Manage ERP projects, including new implementations, upgrades, module deployments, and integrations with other enterprise systems.
• Develop and maintain documentation, workflows, and standard operating procedures for ERP operations and change management.
• Ensure data integrity, consistency, and quality across the ERP platform, and support data migration and transformation initiatives as needed.
• Establish and enforce ERP system security protocols, user access controls, and compliance with regulatory requirements.
• Coordinate with vendors and external partners for system support, enhancements, and troubleshooting.
• Monitor system performance and proactively resolve issues, conducting root cause analysis and implementing corrective actions.
• Manage the ERP systems budget, including planning for upgrades, licensing, and resource allocation.
• Stay current with ERP technology trends, best practices, and industry developments to drive continuous improvement and innovation.

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
• 7+ years of experience with ERP systems administration and support (such as SAP, Oracle, Microsoft Dynamics, Infor, etc.), including 2+ years in a supervisory or managerial role.
• Strong understanding of business processes in areas such as Finance, Supply Chain, Manufacturing, and HR as they relate to ERP functionality.
• Proven experience with ERP implementations, upgrades, integrations, and change management.
• Familiarity with ERP reporting tools, data management, and workflow automation.
• Strong problem-solving and analytical skills, with the ability to translate business needs into technical solutions.
• Excellent leadership, communication, and interpersonal skills.
• Project management experience and relevant certifications (e.g., PMP, ITIL) are a plus.
• Experience working with third-party vendors and external support resources.
• Ability to manage multiple priorities in a fast-paced environment.

• Hybrid or onsite work environment, depending on company policy.
• Occasional travel may be required for project implementations, vendor meetings, or training.

• Lead the cross-functional ERP upgrade team in implementing a new ERP system
• Work with various departments to gather and align business requirements for the ERP
• Partner with third-party ERP implementation provider
• Provide second-level technical support for related issues

• Experience supporting Dynamics NAV/Business Central ERP
• SQL experience
• Working knowledge of Dynamics NAV/Business Central structure and configuration
• Experience working with business users to understand system requirements

• Experience going through an ERP implementation
• Experience reporting with Cosmos and Power BI
• Distribution/manufacturing environment experience

We are looking for an ERP Systems Administrator who will be the primary technical expert responsible for the configuration, maintenance, and performance of Deltek Vantagepoint . This role focuses on the back-end functionality of the ERP system, including database administration, SQL development, report creation, system upgrades, and advanced troubleshooting. Reporting to the Financial Systems Director , this position ensures the ERP environment is stable, secure, and optimized for business operations. The Systems Administrator partners closely with business analysts, IT, and vendor support to ensure reliable and efficient system performance.

Serve as co-administrator of the Deltek Vantagepoint ERP system
• Configure, monitor, and maintain ERP environments, including production, test, and disaster recovery environments
• Provide technical support for upgrades, patches, failover testing, and system configuration
• Escalate issues appropriately to vendors and internal leadership for resolution
• Write and manage T-SQL queries, stored procedures, and scripts to support reporting, integrations, and data validation
• Maintain database health, performance tuning, and scheduling of SQL Server Agent jobs
• Perform ongoing data audits and develop procedures to ensure data integrity
• Design, maintain, and troubleshoot SSRS reports for internal departments
• Support ad hoc and recurring reporting requests from Finance, Marketing, Business Development, and other departments
• Assist with business intelligence tools such as Power BI as needed
• Administer and maintain user access roles and permissions according to internal controls and compliance protocols
• Ensure data security and proper handling of sensitive information across the ERP system
• Document system processes, customizations, and configurations
• Collaborate with cross-functional departments to ensure ERP functionality supports evolving business needs
• Establish effective working relationships with vendors, consultants, and team members to resolve system issues and implement enhancements

• Bachelor's degree in Computer Science , Information Systems , Business Analytics , or a related field
• Minimum 8 years of experience working with ERP systems (Deltek Vision/Vantagepoint preferred)
• Minimum 4 years of hands-on ERP systems administration experience
• Proven experience with T-SQL and SQL Server Management Studio
• Experience in SQL Server database administration and performance tuning
• Hands-on experience with SSRS report development
• Power BI or other business intelligence platform experience is a plus
• Strong analytical and troubleshooting skills
• Ability to manage complex technical tasks and meet deadlines
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively across departments
• Attention to detail and strong documentation practices
• Strong commitment to data quality, system uptime, and user satisfaction

Join to apply for the ERP Systems Administrator role at Dant Clayton Corporation 3 days ago Be among the first 25 applicants Join to apply for the ERP Systems Administrator role at Dant Clayton Corporation Get AI-powered advice on this job and more exclusive features. Dant Clayton Corporation provided pay range This range is provided by Dant Clayton Corporation. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $90,000.00/yr - $00,000.00/yr Job Title: ERP Systems Administrator Department: Information Technology Reports To: IT Manager Date: 05/05/2025 FLSA Status: Salaried/Exempt Location: Bernheim Corporate Office Remote Eligible: Partially Eligible Job Summary The ERP Systems Administrator is a crucial role within our IT department, responsible for the comprehensive administration, maintenance, and support of our Enterprise Resource Planning (ERP) system (Infor). This position ensures the ERP system operates efficiently, securely, and effectively, directly supporting core business operations. The Administrator will collaborate extensively with various departments to troubleshoot issues, implement system updates, optimize performance, and develop and distribute critical system reports to facilitate data-driven decision-making across the organization. Duties & Responsibilities System Administration and Maintenance: Install, configure, and maintain ERP system software and hardware. Monitor system performance, identify bottlenecks, and implement solutions to optimize efficiency. Perform regular system backups and disaster recovery procedures. Manage user accounts, permissions, and security settings. Apply system patches, upgrades, and updates in a timely and efficient manner. Maintain accurate system documentation and configuration records. User Support And Training Provide technical support to end-users, troubleshooting issues and resolving problems promptly. Develop and deliver training materials and workshops to educate users on ERP system functionality. Assist users with data entry, reporting, and other ERP-related tasks. Act as a primary point of contact for user inquiries and requests. System Optimization And Development Analyze business requirements and recommend system enhancements to improve efficiency and productivity. Collaborate with business analysts and developers to implement system customizations and integrations. Participate in system testing and quality assurance activities. Security And Compliance Ensure the ERP system complies with relevant security policies and industry regulations. Implement and maintain robust security measures to protect sensitive data. Monitor system logs and audit trails for security breaches and unauthorized access. Participate in security audits and vulnerability assessments. Collaboration And Communication Work closely with other IT team members to ensure seamless integration of ERP systems with other business applications. Communicate effectively with stakeholders to provide updates on system performance and project progress. Maintain strong relationships with vendors and external support providers. Create and maintain clear and concise documentation of all processes. System Reporting For Departments Develop, maintain, and distribute scheduled and ad-hoc reports to various departments (e.g., Finance, Sales, Inventory, Production). Collaborate with department managers to understand their reporting needs and translate them into effective ERP system reports. Ensure the accuracy and integrity of data used in reporting. Create and maintain documentation for reporting procedures and templates. Troubleshoot reporting issues and provide timely support to department users. Optimize reports for performance and efficient delivery. Work with departments to automate report delivery. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Proven experience as an ERP Systems Administrator, preferably Infor with a minimum of 5 years experience. Strong understanding of ERP system architecture, functionality, and modules. Experience with database administration (SQL, Oracle, etc.). Proficiency in scripting languages (e.g., PowerShell, Python) is a plus. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of IT security best practices. Ability to create and maintain clear and concise documentation. Not Required But Preferred Relevant certifications (e.g., (Specific ERP System) Certification, ITIL). Experience with cloud-based ERP systems. Project management experience. Experience with ERP reporting tools (e.g., Crystal Reports, SAP BusinessObjects, etc.) Education And Experience Bachelor's degree in computer science required; master's degree or MBA preferred. Relevant IT related professional certifications are highly preferred. Experience with ERP systems, ideally CSI, driving automation and integration of processes. SQL/ database skills A strong desire to keep abreast of new technology with an ability to implement applicable solutions to drive improved business performance. Will Lead Team Members No Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able up to lift to twenty-five pounds at times. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Construction Referrals increase your chances of interviewing at Dant Clayton Corporation by 2x Get notified about new Enterprise System Administrator jobs in Louisville, KY . Systems Engineer - Technology Consultant Senior Managed Services Engineer (Hybrid) Louisville, KY 69,000.00- 100,500.00 2 weeks ago Manufacturing Quality Engineer - Test Systems (2nd Shift) Simpsonville, KY 75,000.00- 120,000.00 2 weeks ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

The ERP Systems Developer will lead the modernization and optimization of our enterprise resource planning (ERP) systems. This role requires a strong background in traditional programming languages and modern low-code/no-code platforms, with a focus on system integration, automation, and cloud-based solutions. This role will provide quality coding solutions for a complex operating system. The ERP Systems Developer is a self-motivated individual who is passionate about software building. This role also collaborates with their team to produce high functioning software.

Competencies:

• Technical and Functional Skills: demonstrates knowledge, skills and abilities required for the job; is proficient with job-related technology, tools and systems, and can operate them within required guidelines/expectations for safety, accuracy and speed.
• Achieves Goals and Results: Focuses on results and the key tasks and objectives that are needed to accomplish individual and team goals; Sets goals and objectives and reviews progress regularly. Works to make sure the team's daily, weekly and monthly work, projects and initiatives get done right and on time.
• Communication: Listening: Pays attention to and actively seeks to understand the comments, questions, and views of others; doesn't interrupt, finish people's sentences or ignore what is being said; avoids distractions and focuses on the person and message; Informing: Lets people know of decisions, changes and other relevant information in a timely fashion. Provides people with information they need to execute important roles and responsibilities of their job. Keeps others informed of key factors and events that impacts their work as an individual, team and/or division; Oral Communication: Speaks effectively one-to-one and in groups; articulates important information that helps others to understand context and to make solid conclusions and decisions. Uses his/her words to help provide clarity, direction, and understanding; Written Communication: Writes clearly and effectively using appropriate style, format, grammar and tone in informal and formal communications. Documents key information as is appropriate for different contexts, such as email communication, reports, briefs, proposals, etc. Presents written ideas in a brief and logical way.
• Integrity and Trust: Consistently tells the truth and demonstrates the core values and behaviors of the business. Interacts with others in a way that instills confidence in the individual and the organization; keeps commitments and admits mistakes; does the right thing in a reliable way. Avoids words, actions or attitudes that could impact other employees, team members, or the business units in a negative way.
• Customer Focus: Clearly understand the requirements, expectations and needs of internal and external customers; interacts with others in a way that builds trust, respect and loyalty; Takes care of internal and external customers through meeting their needs and developing win/win solutions.
• Decision Quality: makes good decisions based on understanding, experience and solid judgment; has a good track record of making good decisions; seeks out and works with other important stakeholders to make sure everything is considered when making important decisions; understands the impact of his/her decisions on the people involved and on the business.
• Process Optimization: creates efficient and effective work flows; understands needs and outcomes, and is able to measure results; simplifies complex processes and comes up with fresh solutions to old problems; Strives to consistently improve work flow processes in terms of productivity, safety, and quality
• Adaptability: adapts quickly when facing new problems, situations, or projects; handles change well; responds to unexpected or unusual situations without panicking or giving up; is resourceful and creative when dealing with new or difficult situations; is open-minded; eager to learn and seek new knowledge.
• Interpersonal Savvy/Relationships: Builds and maintains good relationships with all types of people; understands and respects others' perspectives and individual differences; ability to influence others through positive relationships; builds relationships between his/her area of responsibility and other areas, teams and departments.
• Self-Development: is committed to personal and professional growth and development; Is aware of his/her strengths and weaknesses; is open to seeking/receiving feedback and makes adjustments to his/her behavior as needed; actively embraces new challenges and opportunities for growth.

• Performs quality work within deadlines with or without direct supervision.
• Interacts professionally with other employees and customers.
• Works effectively as a team contributor on all assignments.
• Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Communicates regularly with supervisor about Department issues.

• ERP Development & Management

Lead the design, development, and maintenance of ERP systems to support business operations.

Customize and extend ERP modules using C#, SQL Server, and other relevant technologies.

Oversee ERP data integrity, security, and performance.

• Low-Code/No-Code Transformation

Convert legacy codebases (e.g., C#) into scalable low-code/no-code solutions.

Evaluate and implement low-code platforms to streamline development and reduce technical debt.

• Cloud Computing & Integration

Architect and manage cloud-based ERP deployments and integrations.

Ensure seamless data flow between ERP and other enterprise systems using APIs and middleware.

• Automation & Optimization

Identify opportunities for automation within ERP workflows and implement solutions.

Collaborate with business units to improve operational efficiency through technology.

• Collaboration & Leadership

Work cross-functionally with IT, finance, HR, and operations teams to align ERP capabilities with business needs.

Provide technical leadership and mentorship to junior developers and analysts.
>

• The ERP Systems Developer will have no employees reporting to this position.

• As assigned by the Tech Services Manager.

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 3 to 5 years of experience in ERP development and management.
• Proficiency in C# and SQL Server.
• Experience with low-code/no-code platforms (e.g., ApplicationStudio).
• Strong understanding of cloud platforms (e.g. Azure and Expedient).
• Excellent problem-solving, communication, and project management skills
• Noticeable ability to discover and correct errors in code
• Excellent concentration ability, detail oriented, and a critical thinker
• Experience with ERP systems such as SAP, Epicor, or Microsoft Dynamics preferred.
• Familiarity with DevOps practices and CI/CD pipelines preferred
• Knowledge of data analytics and reporting tools preferred

• The ERP Systems Developer will have minimal required travel.
• The ERP Systems Developer may be required to work overtime as needed.
• Work Postures*:
• o Seeing
• o Sitting
• o Standing
• o Walking
• Environmental Requirements*:
• o Works inside
• o Works with others
• o Works alone
• Dexterity Requirements*:
• o Eye / hand coordination
• o Fingers (picking, pinching, etc.)
• o Handling (holding, grasping)
• o Wrist Motion (repetitive flexion, rotation)

* (Required more than thirty-four percent of the time).
>

Come Grow with Us!

Vitality Works mission is to create efficacious and therapeutic herbal, vitamin and nutraceutical supplements to help people get and stay well. While the FDA defines minimum quality, we strive for the highest level of quality. Vitality Works also operates in an environmentally sustainable way, recycling, composting, reducing energy and water consumption in a conscientious way. Our dedicated and passionate employees strive to produce amazing products in an uncompromising yet affordable way so that these products are affordable and effective.

Position Summary:

The ERP & Systems Administrator’s role is to support and maintain our enterprise applications, primarily focusing on Microsoft 365, alongside ERP (Deacom) and internal systems as well. This hybrid role bridges the gap between business process, systems administration, and end-user support, contributing to overall IT operations and digital transformation efforts.

Position Responsibilities:

Microsoft 365 Administration:

• Manage users, groups, and licenses in Microsoft 365 Admin Center.

• Support and maintain Exchange Online, SharePoint, Teams, and OneDrive.

• Administer basic security settings via Microsoft Defender / Compliance Center.

• Assist with email policies, shared mailboxes, MFA, and role-based access.

• Work with the IT Manager to enhance the 365 experience for end users.

ERP Administration (Deacom):

• Act as primary administrator for the Deacom ERP system.

• Processes user roles, permissions, and training.

• Act as the primary point of contact with Deacom for issue resolution and feature requests.

• Support end user requests for feature changes, adds, troubleshooting.

• Support ERP reporting, data integrity, and process documentation.

Systems Administration:

• Maintain documentation of IT systems and configurations.

• Provide Tier 1 and 2 support for end-user issues related to 365, ERP, and Windows-based systems.

• Assist with onboarding/offboarding processes and device provisioning.

• Perform routine patching, software deployment, and account audits.

Project Support:

• Participate in IT modernization projects, automation efforts, and system upgrades.

• Collaborate with other IT team members in long term projects.

• Identify opportunities for efficiency improvements through scripting or automation (PowerShell, Power Automate, etc.).

Qualifications

Skills & Requirements:

• 2 years of experience with Microsoft 365 Admin Center and related services.

• 2 years of experience administering ERP Systems (preferably Deacom or similar).

• Strong knowledge of Windows client and server environments

• Strong understanding of AD, DNS/DHCP, Group Policy, etc.

• Familiarity with ITIL/help desk operations and ticketing systems.

• Microsoft 365 Fundamentals or Associate level certifications.

• CompTIA A+, Security+ or equivalents (Server+ is a bonus).

• Excellent written and communication skills.

• Ability to prioritize tasks across multiple platforms.

• Eagerness to learn and take ownership of internal systems.

• Preferred: Experience with SharePoint Permissions/Automation

• Preferred: Deacom ERP certification or training.

• Preferred: Working knowledge of PowerShell/Power Automate

• Preferred: Exposure to Azure AD, Intune, and other Microsoft security/compliance tools.

• Bonus: Familiarity with low-code/no code integrations (Zapier, API tools).

Physical Demands & Working Conditions:

• The employee must be able lift up to 50 pounds without assistance.

• Knowledge of CAT-6/6a/7/8 cabling, cable routing and other physical layer protocols is a must.

• Must be able to occasionally climb ladders, crouch or kneel in order to access network cabling, hardware and server racks.

• Requires manual dexterity sufficient to operate hand tools, computer peripherals and cable terminations.

• Position will require walking, standing, and sitting for extended periods of time.

Vitality Works Benefits:

At Vitality Works, we know your power comes from your overall well-being and the well-being of your family. That’s why we offer a comprehensive benefits package that supports the health of you and your family. As a part of our family, your benefit offerings include:

• Highly Competitive Medical, Dental, & Vision Coverage

• Health Savings Account

• Benefits: Basic L ife/AD&D, STD/LTD, & Employee Assistance Program paid by Vitality Works, Voluntary Supplemental Life/AD&D, Critical Illness & Accident Insurance

• Work/Life Balance: Sick Leave, Vacation Time & Paid Holidays

• 401(k) Plan: 100% match on the first 3% contributed plus an additional 50% up to 5%

• Group Voluntary Benefits

• 2 FREE Supplements per month

• Amazing on-campus gym/basketball courts/walking paths

• Referral Bonus Program

Apply Today on the Vitality Works Career Portal!

• Lead and coordinate all phases of ERP implementation to ensure delivery of pre-defined functional requirements.
• Oversee system configuration, data migration, testing, training, and go-live execution in partnership with vendors and County departments.
• Serve as the primary liaison to the ERP vendor during implementation and afterward, managing system upgrades, patches, and support.
• Post-implementation, manage the ERP as an enterprise-wide system owner, responsible for ongoing administration, user access, configuration changes, reporting, and system optimization.
• Ensure the ERP continues to evolve with County needs by coordinating feature enhancements, process improvements, and cross-functional collaboration.

• Engage department heads and functional leaders to ensure clear understanding of system capabilities, encourage feedback, and foster shared ownership of the system.
• Coordinate communications, user documentation, and training for both initial implementation and long-term system changes.
• Act as the system champion, driving system adoption and continued alignment with County goals.

• Monitor system performance metrics and user feedback to identify improvement areas.
• Collaborate with departments to address gaps, reduce manual workarounds, and implement automated or streamlined workflows.
• Track and report on ERP-related KPIs, including support ticket resolution, system uptime, and training effectiveness.

• Identify and mitigate implementation and operational risks.
• Ensure ERP practices align with cybersecurity standards, data integrity requirements, internal audit findings, and public sector compliance expectations.
• Support financial and HR data governance efforts through strong system controls.

• Provide support on County-wide administrative, analytical, or strategic initiatives as directed by the County Administrator. Assist in special projects, cross-departmental coordination, or operational needs outside the ERP scope when capacity allows. May include research, process evaluation, committee participation, or interim support in line with the employee’s skills and project demands.

• Bachelor’s degree in Information Systems, Business Administration, Public Administration, or a related field.
• Minimum five (5) years of professional experience implementing ERP systems in a complex organizational environment, preferably in government or public sector.
• Demonstrated success in project management, systems integration, and cross-departmental coordination.

• Project Management Professional (PMP) certification strongly preferred.
• Valid driver's license and ability to travel to County locations.

• Proven expertise in ERP lifecycle management from selection through post-implementation support.
• Strong understanding of governmental financial processes, human resources workflows, payroll, and procurement.
• Ability to manage third-party vendors, consultants, and internal staff.
• Excellent communication, negotiation, and presentation skills.
• Competency in change management, user adoption strategies, and business process improvement.
• Proficiency in tools like Microsoft Excel, Microsoft Project, and enterprise-level cloud applications.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to travel to different County departments and facilities as needed.

Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.

Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.