26 Scheduling jobs in Maryland

Our client is looking to hire a Construction Scheduling Manager to work within their Central Engineering department, responsible for the development, implementation, maintenance, and training of scheduling best practices throughout the company. This position will support construction operations throughout the Midwest and Mid-Atlantic regions, working closely with project managers, engineers, and estimators from project procurement through initiation and final delivery of the project.
Essential Duties and Responsibilities:
+ Organize and manage Oracle Primavera Cloud database structure.
+ Assist estimating and project staff with the development of Pre-Bid and Baseline Schedules.
+ Develop best practices while interfacing with the project team, project managers, subcontractors, and design engineers to monitor and update project schedules and resources.
+ Develop and administer schedule training for Project Engineering and Estimating staff.
+ Review project schedules for accuracy and logic and analyze critical path updates, schedule progress vs what is occurring in the field, and evaluate schedule options.
+ Assist the Project Teams in maintaining, updating, and monitoring the CPM schedules.
+ Audit project schedule(s) and alert the project team to potential problem areas.
+ Perform Time Impact Analysis (TIA) and assist in the development of change orders and claims.
+ Generate forecasts, variance reports, and other documentation used to monitor and manage projects.
Education and Experience
+ A Bachelor's Degree in Engineering, Construction Management, or Business Administration preferred or experience in lieu of degree.
+ Ideal candidates will possess 5+ years of experience in construction Project Scheduling, preferably in heavy highway, heavy civil, or mass concrete construction projects.
+ Proficiency in Oracle Primavera Scheduling Software, preferably in Oracle Primavera Cloud.
+ Excellent written and verbal communication skills.
+ Prior experience developing project schedules and performing critical path, earned value, and schedule impact analysis.
+ Ability to work in concert with estimators and project teams.
BENEFITS:
Company offers a competitive compensation and benefits package including profit sharing, medical, life, and disability insurance, paid time off, and a generous 401K plan.
Ref: #404-IT Pittsburgh
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

**Overview**
The **Scheduling Coordinator I** will schedule new and follow-up patient appointments. The incumbent will perform a wide variety of administrative andfront end clinical operations activities which include, but are not limited togreeting and checking in/out patients and families; collecting patient and treatment information; estimating deposit requirements; providing cost estimates; determining patient liability; establishing payment arrangements; and will coordinate payment arrangement information for outpatient and day programs with non-par payer sources.This staff member may assist the program's crisis management team and will interact with patients, families, clinicians, and administrative staff in a courteous and professional manner.
**Responsibilities**
1. Accurately schedule new and follow-up patient appointments and ensure that appointments are confirmed prior to date of service.
2. Promptly answer phones, appropriately direct calls, take and deliver accurate messages, return calls, answer questions; and provide accurate and timely follow-up as needed.
3. Regularly monitor new and follow-up treatment appointments; cancellations, and no shows.
4. Work with assigned providers, families, and other staff to reschedule appointments based on patient's needs and according to established department policies and procedures. Regularly monitor provider schedules and accurately modify patient appointments as necessary.
5. Maintain regular contact with patients, clinics, and departments regarding pending insurance clearances, coverage, issues, and/or follow-up activity.
6. Respond to patient families, providers, and other staff in a timely manner based on the established department policies and procedures.
7. Reassign/reschedule patient appointments based on clinician leave requests (planned and unexpected). Collaboratively work with supervisor to resolve concern(s).
8. Work with the Patient Access department to retrieve and assess insurance authorizations.
9. Collect, track, and process quality improvement and patient tracking data as needed.
10. Serve as a code green team member and respond to clients in behavioral crises as part of the program's crisis management procedures.
11. Assists with the training of Patient Service Specialists.
**Qualifications**
**EDUCATION:**
+ High School Diploma or GED required.
+ Associate or higher degree in human services, healthcare administration, or related field preferred.
**EXPERIENCE:**
1 - 3 years of related experience (i.e., patient registration, scheduling, and/or coordinating patient services) required.
**Benefits**
Kennedy Krieger Institute offers excellent benefits including medical, dental, vision, 401K with match, tuition reimbursement, free parking and child care subsidies! In addition, we offer rich professional development opportunities.
EOE/M/F/D/V
**Minimum pay range**
USD $37,132.78/Yr.
**Maximum pay range**
USD $60,215.17/Yr.
**Vacancy ID** _11686_
**Pos. Category** _Administrative and Office Support_
**Job Location : Street** _1741 Ashland Ave_
**# of Hours** _40.00_
**_Job Locations_** _US-MD-Baltimore_
**Pos. Type** _Regular Full Time_
**Department : Name** _Social Work_
Equal Opportunity Provider & Employer M/F/Disability/ProtectedVet

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**KEY RESPONSIBILITIES**
+ Manage a team of schedulers (internal and contracted employees) that will carry out all functions of the scheduling team. This includes setting goals and aligning on deliverables of each team member to achieve the strategic objectives for the organization.
+ Develop schedule program requirements to be implemented across all data center projects. This may include, but not limited to, developing internal processes and requirements, developing requirements for GC contracts, creating standard milestones/definitions, creating standard project durations for early planning efforts, implementing consistent KPIs, overseeing project specific CPM schedules, and implementing earned value analysis.
+ Manage contractual scheduling requirements to be included in GC contracts. This will require ability to train/coach new project teams on how to implement scheduling requirements.
+ Review resource/cost loaded schedules to drive earned value analysis with project schedules.
+ Develop and implement KPIs (key performance indicators) to demonstrate current state project performance and detect potential issues.
+ Produce management level reports/indicators to demonstrate schedule performance across the portfolio of projects.
+ Develop E2E internal schedule to enable future projects and support the global governance efforts.
+ Effectively implement Last Planner®/ Pull Planning requirements into the scheduling requirements.
+ Review GC project schedules to identify potential concerns/issues with a focus on mitigation. This would include a review of the GC schedule to validate relationships, schedule logic, milestones, and constraints to determine the health of the project schedule.
+ Collaborate with project teams to develop early project schedules using data driven durations.
+ Partner closely with NTT GDCA preconstruction, design, and project management to plan the project and maintain control through the project life cycle.
+ Work closely with NTT GDCA suppliers to meet scheduling requirements
**KNOWLEDGE & ATTRIBUTES**
+ Fully versed in critical path scheduling requirements for construction projects.
+ Experience with Scheduling and Project Management software programs and/or tools such as: Microsoft Project and Primavera P6.
+ Demonstrated ability to read and interpret construction drawings and specifications to understand, build, and approve/accept schedules produced by contractors
+ Experience in performing Time Impact Analysis and developing schedule frag nets as required, as well as analyzing monthly updated, revised and/or recovery schedules
+ Strong analytical, problem-solving skills.
+ Capability to multi-task in a fast-paced environment.
+ Ability to clearly set and lead meetings to develop strong project control systems.
+ Ability to be highly confidential.
+ Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook.
+ Ability to work in a team environment.
+ Manages stress and/or fast pace effectively.
+ Excellent analytical, creative thinking, written and verbal communication skills.
**ACADEMIC QUALIFICATIONS & CERTIFICATIONS**
+ Bachelor's Degree in Construction Management, Business, or Engineering.
#LI-GlobalDataCentres #LI-AR3
**REQUIRED EXPERIENCE**
+ 12 years' experience with construction scheduling responsibilities, that may include schedule development, schedule analysis, CPM scheduling, earned value analysis, TIA or other schedule impact analytical tools
+ Experience with Data Centers or high-tech construction projects a plus.
+ Experience managing internal/ contracted resources to meet scheduling goals.
**PHYSICAL REQUIREMENTS**
+ Primarily sitting with some walking, standing, and bending.
+ Able to hear and speak into a telephone.
+ Close visual work on a computer terminal.
+ Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
+ Able to lift and carry up to 20 lbs.
**WORK CONDITIONS & OTHER REQUIREMENTS**
+ Standard office; Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer.
+ This role is expected to be remote with an occasional need to be on-site and/or construction jobsite.
+ Ability to travel up to 25%.
+ Must possess a current, valid state-issued driver's license.
This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $135,500 - $93,500.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a 30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over 3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

Aspen Dental has over 1000 locations that are focused on providing dental services to all patients. We focus on breaking down the barriers that make it hard for patients to keep up with their dental health, affordability, transparency, and access.
Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.
We have full-time and part-time positions available. Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen Dental and make an impact on people's lives. Most importantly, you'll be part of an organization that offers career development and pathing so that you can better your quality of life while helping patients do the same.
**Job** **Duties:**
+ Work with patients to schedule appointments,as the first point of contact for new patients calling to book an appointment orlearn about Aspen Dental services,
+ Answer inbound calls in a high-volumeenvironment, while compassionately handling questions/concerns
+ Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals.
+ Additional duties as assigned by the Call Center Leadership team
**Job** **Requirements:**
+ High School Diploma or equivalent required
+ **Must be professionally proficient in both English and** **Spanish**
+ 1+ years of customer service experience required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred
+ Desire to succeed in a fast-paced, goal and consumer driven environment
+ Communication skills, with the ability to speak clearly and professionally
+ Tech-savvy - Ability to navigate provided technology efficiently
+ Must have Cable/Fiber connect internet, with ability to hardwire the internet within 6 feet of the router (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload
+ Must have a quiet, HIPPA compliant, private workspace
+ Some evening and weekend scheduling availability required
**Compensation and Benefits:**
+ Pay rate: **$1** **7** **.** **0** **0** /per hour, plus eligibility for performance-based bonuses paid monthlyand pay rate increases at 90 and 180 days.
+ Various full and part-time shifts available
+ Comprehensive Health, Dental and Vision insurance offerings
+ Paid time off
+ 401K - with generous company match
_Apply today for immediate consideration a_ _nd begin your career journey with Aspen Dental!_
View CA Privacy Policy (

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**KEY RESPONSIBILITIES**
+ Manage a team of schedulers (internal and contracted employees) that will carry out all functions of the scheduling team. This includes setting goals and aligning on deliverables of each team member to achieve the strategic objectives for the organization.
+ Develop schedule program requirements to be implemented across all data center projects. This may include, but not limited to, developing internal processes and requirements, developing requirements for GC contracts, creating standard milestones/definitions, creating standard project durations for early planning efforts, implementing consistent KPIs, overseeing project specific CPM schedules, and implementing earned value analysis.
+ Manage contractual scheduling requirements to be included in GC contracts. This will require ability to train/coach new project teams on how to implement scheduling requirements.
+ Review resource/cost loaded schedules to drive earned value analysis with project schedules.
+ Develop and implement KPIs (key performance indicators) to demonstrate current state project performance and detect potential issues.
+ Produce management level reports/indicators to demonstrate schedule performance across the portfolio of projects.
+ Develop E2E internal schedule to enable future projects and support the global governance efforts.
+ Effectively implement Last Planner®/ Pull Planning requirements into the scheduling requirements.
+ Review GC project schedules to identify potential concerns/issues with a focus on mitigation. This would include a review of the GC schedule to validate relationships, schedule logic, milestones, and constraints to determine the health of the project schedule.
+ Collaborate with project teams to develop early project schedules using data driven durations.
+ Partner closely with NTT GDCA preconstruction, design, and project management to plan the project and maintain control through the project life cycle.
+ Work closely with NTT GDCA suppliers to meet scheduling requirements
**KNOWLEDGE & ATTRIBUTES**
+ Fully versed in critical path scheduling requirements for construction projects.
+ Experience with Scheduling and Project Management software programs and/or tools such as: Microsoft Project and Primavera P6.
+ Demonstrated ability to read and interpret construction drawings and specifications to understand, build, and approve/accept schedules produced by contractors
+ Experience in performing Time Impact Analysis and developing schedule frag nets as required, as well as analyzing monthly updated, revised and/or recovery schedules
+ Strong analytical, problem-solving skills.
+ Capability to multi-task in a fast-paced environment.
+ Ability to clearly set and lead meetings to develop strong project control systems.
+ Ability to be highly confidential.
+ Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook.
+ Ability to work in a team environment.
+ Manages stress and/or fast pace effectively.
+ Excellent analytical, creative thinking, written and verbal communication skills.
**ACADEMIC QUALIFICATIONS & CERTIFICATIONS**
+ Bachelor's Degree in Construction Management, Business, or Engineering.
#LI-GlobalDataCentres #LI-AR3
**REQUIRED EXPERIENCE**
+ 12 years' experience with construction scheduling responsibilities, that may include schedule development, schedule analysis, CPM scheduling, earned value analysis, TIA or other schedule impact analytical tools
+ Experience with Data Centers or high-tech construction projects a plus.
+ Experience managing internal/ contracted resources to meet scheduling goals.
**PHYSICAL REQUIREMENTS**
+ Primarily sitting with some walking, standing, and bending.
+ Able to hear and speak into a telephone.
+ Close visual work on a computer terminal.
+ Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
+ Able to lift and carry up to 20 lbs.
**WORK CONDITIONS & OTHER REQUIREMENTS**
+ Standard office; Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer.
+ This role is expected to be remote with an occasional need to be on-site and/or construction jobsite.
+ Ability to travel up to 25%.
+ Must possess a current, valid state-issued driver's license.
This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $135,500 - $93,500.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a 30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over 3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Job Purpose

This role will undertake the forecasting, planning and scheduling of all work activity coming into the CX Success Centre. They will utilise the tools available and produce easy to understand reports that can be used internally and shared with clients when needed. This role will also be responsible for optimising current ways of working and provide solutions to create efficiencies and better ways of working.

Key Responsibilities

1. Build, plan and implement agent activity and rotas to meet customer demand.

2. Produce M.I. and business intelligence.

3. Forecasting activity based on demand.

4. Optimisation of existing ways of working to become more efficient.

5. Data and system maintenance for accurate record keeping and reporting.

6. Scenario modelling to support business decisions.

7. Collaboration with operation to ensure ways of working are understood and improved upon.

Qualifications & Experience

Essential:

Experience of using Workforce management (WFM) tools ideally Verint and Aspect

Able to utilise MS Excel and other Office 365 products to produce reporting and insight.

Trend analysis and ability to problem solve.

Able to identify opportunities for efficiency and to improve process.

Concise organisational skills and ability to prioritise workload.

Strong background in Maths/Statistics

Desirable:

Knowledge of Microsoft Power B.I or Power Query.

Comfortable with providing new ideas.

Client facing experience.

Understanding or Erlang concept

Travel Requirements

As and when required but minimal

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

36,000.00

Maximum Salary

£

41,000.00

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Job Purpose

This role will undertake the forecasting, planning and scheduling of all work activity coming into the CX Success Centre. They will utilise the tools available and produce easy to understand reports that can be used internally and shared with clients when needed. This role will also be responsible for optimising current ways of working and provide solutions to create efficiencies and better ways of working.

Key Responsibilities

1. Build, plan and implement agent activity and rotas to meet customer demand.

2. Produce M.I. and business intelligence.

3. Forecasting activity based on demand.

4. Optimisation of existing ways of working to become more efficient.

5. Data and system maintenance for accurate record keeping and reporting.

6. Scenario modelling to support business decisions.

7. Collaboration with operation to ensure ways of working are understood and improved upon.

Qualifications & Experience

Essential:

Experience of using Workforce management (WFM) tools ideally Verint and Aspect

Able to utilise MS Excel and other Office 365 products to produce reporting and insight.

Trend analysis and ability to problem solve.

Able to identify opportunities for efficiency and to improve process.

Concise organisational skills and ability to prioritise workload.

Strong background in Maths/Statistics

Desirable:

Knowledge of Microsoft Power B.I or Power Query.

Comfortable with providing new ideas.

Client facing experience.

Understanding or Erlang concept

Travel Requirements

As and when required but minimal

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

36,000.00

Maximum Salary

£

41,000.00

Are you someone who thrives on helping others and has a passion for travel? Join our award-winning travel group as an Entry Level Virtual Scheduling Travel Assistant and turn your enthusiasm into a meaningful career!

In this role, you’ll support clients by coordinating travel schedules, including booking hotels, flights, and excursions based on their preferences. With no experience necessary , we provide full training and certification, giving you everything you need to succeed from day one.

You’ll gain access to our recently launched software that outperforms major competitors in pricing, along with a personalized website (with maintenance and updates) and social media lead generators to help you grow your client base. Whether you're looking for part-time flexibility or full-time engagement, this virtual position adapts to your lifestyle.

Requirements

Must be 18 years or older

A love for travel and assisting others

Basic computer skills and comfort using digital tools

Reliable internet connection

Strong communication and customer service abilities

Benefits

Virtual position – work from anywhere with internet access

Flexible hours – ideal for part-time or full-time schedules

Generous commissions

Access to travel perks and discounts

Personalized website with ongoing maintenance and updates

Social media lead generators provided

Advanced booking software with competitive pricing edge

Collaborate with an award-winning travel group

**Overview**
The **Scheduling Coordinator II** will ensure timely, accurate, and complete scheduling services for patients. This position follows the established protocols considering availability, priority, and appropriateness when scheduling appointments for patients and providers.
**Responsibilities**
1.Tracks all new and follow-up patient appointments using the scheduling system. Works with providers and Care Centers to ensure proper scheduling related to the patient's needs.
2. Monitors all clinician leave requests (planned and unexpected) and reassigns to ensure appropriate patient coverage. Communicates any coverage concerns immediately to supervisor.
3. Tracks all cancellations and no shows for evaluation/treatment appointments using the scheduling system. Works with providers and administrative personnel to ensure rescheduling related to the patient's needs and according to department policies and procedures.
4. Oversees the maintenance of and updates to various databases (i.e., Epic waitlists, Tickler File, and Internal Consult).
5. Tracks and monitors ongoing Plans of Care to maintain accuracy of the schedule, track open times on the schedule, and help maintain the patient waiting list.
6. Maintains and stays abreast of all insurance requirements as they relate to the collection of accurate information for each Care Center.
7. Monitors insurance benefit thresholds and facilitates the acquisition of additional authorization(s) as needed by working closely with the Care Management Office and Financial Counseling teams.
8. Maintains regular contact with patients, clinics, and departments regarding pending insurance clearances, coverage, issues, and/or follow-up activity. Responds to patients, families, and clinic issues in a timely and professional manner.
9. Provides routine financial counseling and seeks assistance from the supervisor when obtaining answers to resolve patient issues.
10. Maintains a general understanding of scheduling as it refers to all outpatient medical programs.
11. Assists the supervisor with training new Scheduling Coordinators.
**Qualifications**
**EDUCATION:**
+ High School diploma or equivalent required.
+ Associates or higher degree in human services, healthcare administration, or related field preferred.
**EXPERIENCE:**
+ 3-5 years' experience registering, scheduling, coordinating, and operating patient services required.
**Benefits**
Kennedy Krieger Institute offers excellent benefits including medical, dental, vision, 401K with match, tuition reimbursement, free parking and child care subsidies! In addition, we offer rich professional development opportunities.
EOE/M/F/D/V
**Minimum pay range**
USD $39,748.00/Yr.
**Maximum pay range**
USD $65,066.00/Yr.
**Vacancy ID** _11487_
**Pos. Category** _Administrative and Office Support_
**Job Location : Street** _801 N. Broadway_
**# of Hours** _40.00_
**_Job Locations_** _US-MD-Baltimore_
**Pos. Type** _Regular Full Time_
**Department : Name** _Care Centers/Registration_
Equal Opportunity Provider & Employer M/F/Disability/ProtectedVet