342 Segmentation jobs in the United States
Segmentation Specialist
49024 Portage, Michigan
Kelly Services
Posted 26 days ago
Job Viewed
Job Description
**At Kelly** **®** **Professional & Industrial, we're passionate about helping you find a job that works for you. How about this one?**
We're seeking a Segmentation Specialist Representative to work with our client, Stryker a Medical Device Manufacturer in Portage, MI. With us, it's all about finding the job that's just right. Training provided!
**Why you should apply to be a Segmentation Specialist Representative:**
+ Full-time, long-term opportunity with a well-known, reputable company!
+ **Work Location:** Portage, MI - Onsite
+ **Shift:** 2 nd shift Monday - Friday 3:30 pm - 12:00 am
+ **Pay Rate:** $20.00 / hour
**What's a typical day as a Segmentation Specialist Representative:**
+ Produce Pre-Operative Plans, focusing on individual production efforts to meet team and department production targets.
+ Enter segmentation request data into data base.
+ Review CT Scans for conformity to required protocol.
+ Segment CT Scan Data using specialized software to create 3D Anatomical Bone Models.
+ Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Arthroplasty.
+ Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.
+ Upload completed Pre-plans to field based personnel.
+ Document all activities according to prescribed methods and procedures.
+ Follow work instructions exactly to deliver consistent output.
**This job might be an outstanding fit if you:**
+ Must have High School Diploma or GED.
+ Bachelor's or Associates degree preferred.
+ Thrive in a fast-paced work environment.
+ Have basic knowledge of Microsoft Excel and Outlook.
+ Salesforce or Adobe Photoshop experience a plus.
+ Are computer savvy and enjoy learning new computer and software programs.
+ Perform sedentary work: Exerting up to 10 pounds of force occasionally and/or a minimal amount of force. Frequently or constantly to lift, carry, etc. Generally, involves sitting most of the time.
**What happens next:**
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Segmentation Specialist Representative today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
We're seeking a Segmentation Specialist Representative to work with our client, Stryker a Medical Device Manufacturer in Portage, MI. With us, it's all about finding the job that's just right. Training provided!
**Why you should apply to be a Segmentation Specialist Representative:**
+ Full-time, long-term opportunity with a well-known, reputable company!
+ **Work Location:** Portage, MI - Onsite
+ **Shift:** 2 nd shift Monday - Friday 3:30 pm - 12:00 am
+ **Pay Rate:** $20.00 / hour
**What's a typical day as a Segmentation Specialist Representative:**
+ Produce Pre-Operative Plans, focusing on individual production efforts to meet team and department production targets.
+ Enter segmentation request data into data base.
+ Review CT Scans for conformity to required protocol.
+ Segment CT Scan Data using specialized software to create 3D Anatomical Bone Models.
+ Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Arthroplasty.
+ Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.
+ Upload completed Pre-plans to field based personnel.
+ Document all activities according to prescribed methods and procedures.
+ Follow work instructions exactly to deliver consistent output.
**This job might be an outstanding fit if you:**
+ Must have High School Diploma or GED.
+ Bachelor's or Associates degree preferred.
+ Thrive in a fast-paced work environment.
+ Have basic knowledge of Microsoft Excel and Outlook.
+ Salesforce or Adobe Photoshop experience a plus.
+ Are computer savvy and enjoy learning new computer and software programs.
+ Perform sedentary work: Exerting up to 10 pounds of force occasionally and/or a minimal amount of force. Frequently or constantly to lift, carry, etc. Generally, involves sitting most of the time.
**What happens next:**
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Segmentation Specialist Representative today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
View Now
0
Senior Audience Segmentation and Data Analyst
20900 Silver Spring, Maryland
Choice Hotels
Posted 2 days ago
Job Viewed
Job Description
Who are we looking for?
Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our Senior Audience Segmentation and Data Analyst in our Loyalty Marketing team. This team is responsible for driving personalized marketing strategies that deepen guest engagement and loyalty. As a key member of our team, you will play a critical role in shaping how we reach and engage our guests by developing smart, data-driven audience segmentation strategies that power our marketing campaigns.
Are you a detail-oriented and technically skilled analyst who excels at transforming data into actionable insights? Do you enjoy writing queries, collaborating with different teams, and ensuring that the right messages reach the appropriate audiences at the right time? We invite you to apply today for our Senior Audience Segmentation and Data Analyst role today and #MakeItYourChoice .
Your Responsibilities
This is an individual contributor role that will report to the Manager, Marketing Automation and Enablement. You will collaborate regularly with cross-functional departments including IT, digital, and campaign strategy teams.
Your Work Location
As our Senior Audience Segmentation and Data Analyst, you will be a remote-based associate, working from your home office. You will be required to connect virtually with Choice team members and leadership on video via Zoom, with possible periodic travel in-person to our beautiful, state-of-the-art worldwide offices in North Bethesda, MD, Scottsdale, AZ, or St. Louis Park, MN.
Salary Range
The salary range for this position is $85,000 - $100,000 annually.
The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the underdog, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
*** PLEASE NOTE: This role is not eligible for sponsorship ***
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.
Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our Senior Audience Segmentation and Data Analyst in our Loyalty Marketing team. This team is responsible for driving personalized marketing strategies that deepen guest engagement and loyalty. As a key member of our team, you will play a critical role in shaping how we reach and engage our guests by developing smart, data-driven audience segmentation strategies that power our marketing campaigns.
Are you a detail-oriented and technically skilled analyst who excels at transforming data into actionable insights? Do you enjoy writing queries, collaborating with different teams, and ensuring that the right messages reach the appropriate audiences at the right time? We invite you to apply today for our Senior Audience Segmentation and Data Analyst role today and #MakeItYourChoice .
Your Responsibilities
- Develop and implement comprehensive audience segmentation strategies to optimize email and digital marketing performance.
- Conduct in-depth analysis of customer demographics, behaviors, and preferences to inform targeting strategies.
- Collaborate with cross-functional teams, including marketing, IT, and digital, to align segmentation with campaign goals.
- Serve as the technical lead for campaign development and audience selection, ensuring flawless execution.
- Maintain and manage the audience database, ensuring data accuracy and integrity.
- Investigate and resolve data issues in partnership with IT and ensure compliance with data privacy regulations (e.g., GDPR, CAN-SPAM).
- Document campaign procedures, business rules, and maintain archives of historical segmentation logic.
- Monitor and report on campaign performance, providing actionable insights and strategic recommendations to senior leadership.
- Support and cross-train team members on segmentation tools and processes.
- Bachelor's degree in marketing, communications, business, or a related field (required).
- Minimum 5 years of experience working with data warehouses and 3 years in audience segmentation and data querying.
- Proficiency in SQL, and Microsoft Office (especially Excel).
- Strong analytical and problem-solving skills with the ability to translate data into actionable strategies.
- Experience with Amperity CDP platform and marketing automation/CRM systems is a plus.
- Knowledge of email marketing regulations and best practices.
- Excellent communication skills and ability to work collaboratively in a fast-paced environment.
- Hospitality or travel industry experience is a plus.
This is an individual contributor role that will report to the Manager, Marketing Automation and Enablement. You will collaborate regularly with cross-functional departments including IT, digital, and campaign strategy teams.
Your Work Location
As our Senior Audience Segmentation and Data Analyst, you will be a remote-based associate, working from your home office. You will be required to connect virtually with Choice team members and leadership on video via Zoom, with possible periodic travel in-person to our beautiful, state-of-the-art worldwide offices in North Bethesda, MD, Scottsdale, AZ, or St. Louis Park, MN.
Salary Range
The salary range for this position is $85,000 - $100,000 annually.
The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the underdog, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
*** PLEASE NOTE: This role is not eligible for sponsorship ***
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.
View Now
1
Senior Audience Segmentation and Data Analyst
20849 Rockville, Maryland
Choice Hotels
Posted 15 days ago
Job Viewed
Job Description
Who are we looking for?
Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Senior Audience Segmentation and Data Analyst in our Loyalty Marketing team. This team is responsible for driving personalized marketing strategies that deepen guest engagement and loyalty. As a key member of our team, you will play a critical role in shaping how we reach and engage our guests by developing smart, data-driven audience segmentation strategies that power our marketing campaigns.
Are you a detail-oriented and technically skilled analyst who excels at transforming data into actionable insights? Do you enjoy writing queries, collaborating with different teams, and ensuring that the right messages reach the appropriate audiences at the right time? We invite you to apply today for our Senior Audience Segmentation and Data Analyst role today and #MakeItYourChoice.
Your Responsibilities
-
Develop and implement comprehensive audience segmentation strategies to optimize email and digital marketing performance.
-
Conduct in-depth analysis of customer demographics, behaviors, and preferences to inform targeting strategies.
-
Collaborate with cross-functional teams, including marketing, IT, and digital, to align segmentation with campaign goals.
-
Serve as the technical lead for campaign development and audience selection, ensuring flawless execution.
-
Maintain and manage the audience database, ensuring data accuracy and integrity.
-
Investigate and resolve data issues in partnership with IT and ensure compliance with data privacy regulations (e.g., GDPR, CAN-SPAM).
-
Document campaign procedures, business rules, and maintain archives of historical segmentation logic.
-
Monitor and report on campaign performance, providing actionable insights and strategic recommendations to senior leadership.
-
Support and cross-train team members on segmentation tools and processes.
Your Experience, Skills & Competencies
-
Bachelor’s degree in marketing, communications, business, or a related field (required).
-
Minimum 5 years of experience working with data warehouses and 3 years in audience segmentation and data querying.
-
Proficiency in SQL, and Microsoft Office (especially Excel).
-
Strong analytical and problem-solving skills with the ability to translate data into actionable strategies.
-
Experience with Amperity CDP platform and marketing automation/CRM systems is a plus.
-
Knowledge of email marketing regulations and best practices.
-
Excellent communication skills and ability to work collaboratively in a fast-paced environment.
-
Hospitality or travel industry experience is a plus.
Your Team
This is an individual contributor role that will report to the Manager, Marketing Automation and Enablement. You will collaborate regularly with cross-functional departments including IT, digital, and campaign strategy teams.
Your Work Location
As our Senior Audience Segmentation and Data Analyst, you will be a remote-based associate, working from your home office. You will be required to connect virtually with Choice team members and leadership on video via Zoom, with possible periodic travel in-person to our beautiful, state-of-the-art worldwide offices in North Bethesda, MD, Scottsdale, AZ, or St. Louis Park, MN.
Salary Range
The salary range for this position is $85,000 - $100,000 annually.
The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
-
Competitive compensation and benefits, including medical, dental, and vision coverage
-
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
-
Financial benefits for retirement and health savings
-
Employee recognition programs
-
Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business.
*** PLEASE NOTE: This role is not eligible for sponsorship ***
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.
View Now
2
Network Security Engineer OT-IT Segmentation
33646 Tampa, Florida
RIT Solutions, Inc.
Posted 18 days ago
Job Viewed
Job Description
Title- Network Security Engineer OT-IT Segmentation!
Location: Remote
Contract: 2 years
- Operational Technology (broad knowledge needed, every ship could be different) Platform for security tightening factor- someone who has done this before.
- Palo Alto Firewall experience- starting to map out the OT designs, applying firewall rules and security to them.
- OT/IT Integration experience - specific to design and set up
- Only needed for OT deployment after that the contract would come to an end
- Looking for someone strong network security not just dealing only with OT
- Discovery, design, and implementation
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3
Sr. Segmentation Analyst, SMGS Ops - Sales Planning & Policy
60684 Chicago, Illinois
Amazon
Posted 4 days ago
Job Viewed
Job Description
Description
We are looking for a customer-obsessed Sr. Segmentation Analyst to join a dynamic team that is responsible for the timely and effective resolution of customer issues and questions related to sales planning cycles and revenue routing corrections. In this role, the Sr. Segmentation Analyst will triage and resolve inbound customer tickets and execute on monthly operational processes to support key data hygiene initiatives. The role demands the Sr. Segmentation Analyst exhibit customer obsession by truly understanding what customers are trying to accomplish, bias for action in order to answer and complete customer tickets in a timely manner, and earn trust by not just effectively completing requests in tickets, but also in upholding processes and policy related to actioning tickets.
A Sr. Segmentation Analyst engages with a wide range of roles and levels within the SMGS organization including Field Sales Operations (FSOs), Territory Managers (TMs), Account Managers (AMs) as well as SMGS Ops resources in the Revenue, Atlas (MDM), CRM, and Planning Tools teams. A successful candidate will demonstrate effective communication skills to ensure they understand the request, can question to clarify, and smoothly hand off an issue to another team if required. They will be responsible for upholding sales planning policy, which means they must insist on the highest standards for submissions (i.e., gathering all relevant information and approvals).
The Sr. Segmentation Analyst may also engage in project-based work to support initiatives specific to SegOps and the broader S&P team. These could include process improvements and documentation for SegOps Standard Operating Procedures (SOPs) or developing metrics and analytics for SegOps processes, as well as supporting the planning and execution of key planning phases or activities.
Requires the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
Lead projects, programs and/or initiatives that increase operational efficiency, and/or establishes new processes needed.
Lead the development and tracking of metrics for new strategic programs.
Conduct analysis to identify trends and share finding on the ticketing support details.
Develop metrics and reports to manage SP2 support teams ticketing queue.
Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.
Provide operational support to S&P program, policy, and enablement teams.
Effectively engage with other support resources across SMGS Ops and within stakeholder Business Units (BUs) on the timely execution of customer inquiries.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS's Sales, Marketing, and Global Operations Segmentation and Planning (SMGS Ops S&P) team provides the technology, tools, and processes to support the rapidly growing worldwide AWS Sales organization. Our purpose is to drive the successful execution of the AWS sales planning motions, including Annual Planning and Current Year planning. We partner with SMGS Ops teams, including Planning Tools, Revenue, CRM, and GSC, to enable our customers to execute planning activities. Our teams include program management, policy, internal customer support, communications & training, and business operations.
Basic Qualifications
- 5+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Master's degree or equivalent
- 5+ years experience with Performance Metrics and Reporting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are looking for a customer-obsessed Sr. Segmentation Analyst to join a dynamic team that is responsible for the timely and effective resolution of customer issues and questions related to sales planning cycles and revenue routing corrections. In this role, the Sr. Segmentation Analyst will triage and resolve inbound customer tickets and execute on monthly operational processes to support key data hygiene initiatives. The role demands the Sr. Segmentation Analyst exhibit customer obsession by truly understanding what customers are trying to accomplish, bias for action in order to answer and complete customer tickets in a timely manner, and earn trust by not just effectively completing requests in tickets, but also in upholding processes and policy related to actioning tickets.
A Sr. Segmentation Analyst engages with a wide range of roles and levels within the SMGS organization including Field Sales Operations (FSOs), Territory Managers (TMs), Account Managers (AMs) as well as SMGS Ops resources in the Revenue, Atlas (MDM), CRM, and Planning Tools teams. A successful candidate will demonstrate effective communication skills to ensure they understand the request, can question to clarify, and smoothly hand off an issue to another team if required. They will be responsible for upholding sales planning policy, which means they must insist on the highest standards for submissions (i.e., gathering all relevant information and approvals).
The Sr. Segmentation Analyst may also engage in project-based work to support initiatives specific to SegOps and the broader S&P team. These could include process improvements and documentation for SegOps Standard Operating Procedures (SOPs) or developing metrics and analytics for SegOps processes, as well as supporting the planning and execution of key planning phases or activities.
Requires the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
Lead projects, programs and/or initiatives that increase operational efficiency, and/or establishes new processes needed.
Lead the development and tracking of metrics for new strategic programs.
Conduct analysis to identify trends and share finding on the ticketing support details.
Develop metrics and reports to manage SP2 support teams ticketing queue.
Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.
Provide operational support to S&P program, policy, and enablement teams.
Effectively engage with other support resources across SMGS Ops and within stakeholder Business Units (BUs) on the timely execution of customer inquiries.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS's Sales, Marketing, and Global Operations Segmentation and Planning (SMGS Ops S&P) team provides the technology, tools, and processes to support the rapidly growing worldwide AWS Sales organization. Our purpose is to drive the successful execution of the AWS sales planning motions, including Annual Planning and Current Year planning. We partner with SMGS Ops teams, including Planning Tools, Revenue, CRM, and GSC, to enable our customers to execute planning activities. Our teams include program management, policy, internal customer support, communications & training, and business operations.
Basic Qualifications
- 5+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Master's degree or equivalent
- 5+ years experience with Performance Metrics and Reporting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
View Now
4
Sr. Segmentation Analyst, SMGS Ops - Sales Planning & Policy
75219 Dallas, Texas
Amazon
Posted 12 days ago
Job Viewed
Job Description
Description
We are looking for a customer-obsessed Sr. Segmentation Analyst to join a dynamic team that is responsible for the timely and effective resolution of customer issues and questions related to sales planning cycles and revenue routing corrections. In this role, the Sr. Segmentation Analyst will triage and resolve inbound customer tickets and execute on monthly operational processes to support key data hygiene initiatives. The role demands the Sr. Segmentation Analyst exhibit customer obsession by truly understanding what customers are trying to accomplish, bias for action in order to answer and complete customer tickets in a timely manner, and earn trust by not just effectively completing requests in tickets, but also in upholding processes and policy related to actioning tickets.
A Sr. Segmentation Analyst engages with a wide range of roles and levels within the SMGS organization including Field Sales Operations (FSOs), Territory Managers (TMs), Account Managers (AMs) as well as SMGS Ops resources in the Revenue, Atlas (MDM), CRM, and Planning Tools teams. A successful candidate will demonstrate effective communication skills to ensure they understand the request, can question to clarify, and smoothly hand off an issue to another team if required. They will be responsible for upholding sales planning policy, which means they must insist on the highest standards for submissions (i.e., gathering all relevant information and approvals).
The Sr. Segmentation Analyst may also engage in project-based work to support initiatives specific to SegOps and the broader S&P team. These could include process improvements and documentation for SegOps Standard Operating Procedures (SOPs) or developing metrics and analytics for SegOps processes, as well as supporting the planning and execution of key planning phases or activities.
Requires the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
Lead projects, programs and/or initiatives that increase operational efficiency, and/or establishes new processes needed.
Lead the development and tracking of metrics for new strategic programs.
Conduct analysis to identify trends and share finding on the ticketing support details.
Develop metrics and reports to manage SP2 support teams ticketing queue.
Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.
Provide operational support to S&P program, policy, and enablement teams.
Effectively engage with other support resources across SMGS Ops and within stakeholder Business Units (BUs) on the timely execution of customer inquiries.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS's Sales, Marketing, and Global Operations Segmentation and Planning (SMGS Ops S&P) team provides the technology, tools, and processes to support the rapidly growing worldwide AWS Sales organization. Our purpose is to drive the successful execution of the AWS sales planning motions, including Annual Planning and Current Year planning. We partner with SMGS Ops teams, including Planning Tools, Revenue, CRM, and GSC, to enable our customers to execute planning activities. Our teams include program management, policy, internal customer support, communications & training, and business operations.
Basic Qualifications
- 5+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Master's degree or equivalent
- 5+ years experience with Performance Metrics and Reporting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are looking for a customer-obsessed Sr. Segmentation Analyst to join a dynamic team that is responsible for the timely and effective resolution of customer issues and questions related to sales planning cycles and revenue routing corrections. In this role, the Sr. Segmentation Analyst will triage and resolve inbound customer tickets and execute on monthly operational processes to support key data hygiene initiatives. The role demands the Sr. Segmentation Analyst exhibit customer obsession by truly understanding what customers are trying to accomplish, bias for action in order to answer and complete customer tickets in a timely manner, and earn trust by not just effectively completing requests in tickets, but also in upholding processes and policy related to actioning tickets.
A Sr. Segmentation Analyst engages with a wide range of roles and levels within the SMGS organization including Field Sales Operations (FSOs), Territory Managers (TMs), Account Managers (AMs) as well as SMGS Ops resources in the Revenue, Atlas (MDM), CRM, and Planning Tools teams. A successful candidate will demonstrate effective communication skills to ensure they understand the request, can question to clarify, and smoothly hand off an issue to another team if required. They will be responsible for upholding sales planning policy, which means they must insist on the highest standards for submissions (i.e., gathering all relevant information and approvals).
The Sr. Segmentation Analyst may also engage in project-based work to support initiatives specific to SegOps and the broader S&P team. These could include process improvements and documentation for SegOps Standard Operating Procedures (SOPs) or developing metrics and analytics for SegOps processes, as well as supporting the planning and execution of key planning phases or activities.
Requires the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
Lead projects, programs and/or initiatives that increase operational efficiency, and/or establishes new processes needed.
Lead the development and tracking of metrics for new strategic programs.
Conduct analysis to identify trends and share finding on the ticketing support details.
Develop metrics and reports to manage SP2 support teams ticketing queue.
Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.
Provide operational support to S&P program, policy, and enablement teams.
Effectively engage with other support resources across SMGS Ops and within stakeholder Business Units (BUs) on the timely execution of customer inquiries.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS's Sales, Marketing, and Global Operations Segmentation and Planning (SMGS Ops S&P) team provides the technology, tools, and processes to support the rapidly growing worldwide AWS Sales organization. Our purpose is to drive the successful execution of the AWS sales planning motions, including Annual Planning and Current Year planning. We partner with SMGS Ops teams, including Planning Tools, Revenue, CRM, and GSC, to enable our customers to execute planning activities. Our teams include program management, policy, internal customer support, communications & training, and business operations.
Basic Qualifications
- 5+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Master's degree or equivalent
- 5+ years experience with Performance Metrics and Reporting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
View Now
5
Sr. Segmentation Analyst, SMGS Ops - Sales Planning & Policy
98194 Seattle, Washington
Amazon
Posted 12 days ago
Job Viewed
Job Description
Description
We are looking for a customer-obsessed Sr. Segmentation Analyst to join a dynamic team that is responsible for the timely and effective resolution of customer issues and questions related to sales planning cycles and revenue routing corrections. In this role, the Sr. Segmentation Analyst will triage and resolve inbound customer tickets and execute on monthly operational processes to support key data hygiene initiatives. The role demands the Sr. Segmentation Analyst exhibit customer obsession by truly understanding what customers are trying to accomplish, bias for action in order to answer and complete customer tickets in a timely manner, and earn trust by not just effectively completing requests in tickets, but also in upholding processes and policy related to actioning tickets.
A Sr. Segmentation Analyst engages with a wide range of roles and levels within the SMGS organization including Field Sales Operations (FSOs), Territory Managers (TMs), Account Managers (AMs) as well as SMGS Ops resources in the Revenue, Atlas (MDM), CRM, and Planning Tools teams. A successful candidate will demonstrate effective communication skills to ensure they understand the request, can question to clarify, and smoothly hand off an issue to another team if required. They will be responsible for upholding sales planning policy, which means they must insist on the highest standards for submissions (i.e., gathering all relevant information and approvals).
The Sr. Segmentation Analyst may also engage in project-based work to support initiatives specific to SegOps and the broader S&P team. These could include process improvements and documentation for SegOps Standard Operating Procedures (SOPs) or developing metrics and analytics for SegOps processes, as well as supporting the planning and execution of key planning phases or activities.
Requires the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
Lead projects, programs and/or initiatives that increase operational efficiency, and/or establishes new processes needed.
Lead the development and tracking of metrics for new strategic programs.
Conduct analysis to identify trends and share finding on the ticketing support details.
Develop metrics and reports to manage SP2 support teams ticketing queue.
Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.
Provide operational support to S&P program, policy, and enablement teams.
Effectively engage with other support resources across SMGS Ops and within stakeholder Business Units (BUs) on the timely execution of customer inquiries.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS's Sales, Marketing, and Global Operations Segmentation and Planning (SMGS Ops S&P) team provides the technology, tools, and processes to support the rapidly growing worldwide AWS Sales organization. Our purpose is to drive the successful execution of the AWS sales planning motions, including Annual Planning and Current Year planning. We partner with SMGS Ops teams, including Planning Tools, Revenue, CRM, and GSC, to enable our customers to execute planning activities. Our teams include program management, policy, internal customer support, communications & training, and business operations.
Basic Qualifications
- 5+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Master's degree or equivalent
- 5+ years experience with Performance Metrics and Reporting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are looking for a customer-obsessed Sr. Segmentation Analyst to join a dynamic team that is responsible for the timely and effective resolution of customer issues and questions related to sales planning cycles and revenue routing corrections. In this role, the Sr. Segmentation Analyst will triage and resolve inbound customer tickets and execute on monthly operational processes to support key data hygiene initiatives. The role demands the Sr. Segmentation Analyst exhibit customer obsession by truly understanding what customers are trying to accomplish, bias for action in order to answer and complete customer tickets in a timely manner, and earn trust by not just effectively completing requests in tickets, but also in upholding processes and policy related to actioning tickets.
A Sr. Segmentation Analyst engages with a wide range of roles and levels within the SMGS organization including Field Sales Operations (FSOs), Territory Managers (TMs), Account Managers (AMs) as well as SMGS Ops resources in the Revenue, Atlas (MDM), CRM, and Planning Tools teams. A successful candidate will demonstrate effective communication skills to ensure they understand the request, can question to clarify, and smoothly hand off an issue to another team if required. They will be responsible for upholding sales planning policy, which means they must insist on the highest standards for submissions (i.e., gathering all relevant information and approvals).
The Sr. Segmentation Analyst may also engage in project-based work to support initiatives specific to SegOps and the broader S&P team. These could include process improvements and documentation for SegOps Standard Operating Procedures (SOPs) or developing metrics and analytics for SegOps processes, as well as supporting the planning and execution of key planning phases or activities.
Requires the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
Lead projects, programs and/or initiatives that increase operational efficiency, and/or establishes new processes needed.
Lead the development and tracking of metrics for new strategic programs.
Conduct analysis to identify trends and share finding on the ticketing support details.
Develop metrics and reports to manage SP2 support teams ticketing queue.
Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.
Provide operational support to S&P program, policy, and enablement teams.
Effectively engage with other support resources across SMGS Ops and within stakeholder Business Units (BUs) on the timely execution of customer inquiries.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS's Sales, Marketing, and Global Operations Segmentation and Planning (SMGS Ops S&P) team provides the technology, tools, and processes to support the rapidly growing worldwide AWS Sales organization. Our purpose is to drive the successful execution of the AWS sales planning motions, including Annual Planning and Current Year planning. We partner with SMGS Ops teams, including Planning Tools, Revenue, CRM, and GSC, to enable our customers to execute planning activities. Our teams include program management, policy, internal customer support, communications & training, and business operations.
Basic Qualifications
- 5+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Master's degree or equivalent
- 5+ years experience with Performance Metrics and Reporting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
View Now
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6
Sr. Segmentation Analyst, SMGS Ops - Sales Planning & Policy
22212 Arlington, Virginia
Amazon
Posted 12 days ago
Job Viewed
Job Description
Description
We are looking for a customer-obsessed Sr. Segmentation Analyst to join a dynamic team that is responsible for the timely and effective resolution of customer issues and questions related to sales planning cycles and revenue routing corrections. In this role, the Sr. Segmentation Analyst will triage and resolve inbound customer tickets and execute on monthly operational processes to support key data hygiene initiatives. The role demands the Sr. Segmentation Analyst exhibit customer obsession by truly understanding what customers are trying to accomplish, bias for action in order to answer and complete customer tickets in a timely manner, and earn trust by not just effectively completing requests in tickets, but also in upholding processes and policy related to actioning tickets.
A Sr. Segmentation Analyst engages with a wide range of roles and levels within the SMGS organization including Field Sales Operations (FSOs), Territory Managers (TMs), Account Managers (AMs) as well as SMGS Ops resources in the Revenue, Atlas (MDM), CRM, and Planning Tools teams. A successful candidate will demonstrate effective communication skills to ensure they understand the request, can question to clarify, and smoothly hand off an issue to another team if required. They will be responsible for upholding sales planning policy, which means they must insist on the highest standards for submissions (i.e., gathering all relevant information and approvals).
The Sr. Segmentation Analyst may also engage in project-based work to support initiatives specific to SegOps and the broader S&P team. These could include process improvements and documentation for SegOps Standard Operating Procedures (SOPs) or developing metrics and analytics for SegOps processes, as well as supporting the planning and execution of key planning phases or activities.
Requires the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
Lead projects, programs and/or initiatives that increase operational efficiency, and/or establishes new processes needed.
Lead the development and tracking of metrics for new strategic programs.
Conduct analysis to identify trends and share finding on the ticketing support details.
Develop metrics and reports to manage SP2 support teams ticketing queue.
Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.
Provide operational support to S&P program, policy, and enablement teams.
Effectively engage with other support resources across SMGS Ops and within stakeholder Business Units (BUs) on the timely execution of customer inquiries.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS's Sales, Marketing, and Global Operations Segmentation and Planning (SMGS Ops S&P) team provides the technology, tools, and processes to support the rapidly growing worldwide AWS Sales organization. Our purpose is to drive the successful execution of the AWS sales planning motions, including Annual Planning and Current Year planning. We partner with SMGS Ops teams, including Planning Tools, Revenue, CRM, and GSC, to enable our customers to execute planning activities. Our teams include program management, policy, internal customer support, communications & training, and business operations.
Basic Qualifications
- 5+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Master's degree or equivalent
- 5+ years experience with Performance Metrics and Reporting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are looking for a customer-obsessed Sr. Segmentation Analyst to join a dynamic team that is responsible for the timely and effective resolution of customer issues and questions related to sales planning cycles and revenue routing corrections. In this role, the Sr. Segmentation Analyst will triage and resolve inbound customer tickets and execute on monthly operational processes to support key data hygiene initiatives. The role demands the Sr. Segmentation Analyst exhibit customer obsession by truly understanding what customers are trying to accomplish, bias for action in order to answer and complete customer tickets in a timely manner, and earn trust by not just effectively completing requests in tickets, but also in upholding processes and policy related to actioning tickets.
A Sr. Segmentation Analyst engages with a wide range of roles and levels within the SMGS organization including Field Sales Operations (FSOs), Territory Managers (TMs), Account Managers (AMs) as well as SMGS Ops resources in the Revenue, Atlas (MDM), CRM, and Planning Tools teams. A successful candidate will demonstrate effective communication skills to ensure they understand the request, can question to clarify, and smoothly hand off an issue to another team if required. They will be responsible for upholding sales planning policy, which means they must insist on the highest standards for submissions (i.e., gathering all relevant information and approvals).
The Sr. Segmentation Analyst may also engage in project-based work to support initiatives specific to SegOps and the broader S&P team. These could include process improvements and documentation for SegOps Standard Operating Procedures (SOPs) or developing metrics and analytics for SegOps processes, as well as supporting the planning and execution of key planning phases or activities.
Requires the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
Lead projects, programs and/or initiatives that increase operational efficiency, and/or establishes new processes needed.
Lead the development and tracking of metrics for new strategic programs.
Conduct analysis to identify trends and share finding on the ticketing support details.
Develop metrics and reports to manage SP2 support teams ticketing queue.
Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.
Provide operational support to S&P program, policy, and enablement teams.
Effectively engage with other support resources across SMGS Ops and within stakeholder Business Units (BUs) on the timely execution of customer inquiries.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS's Sales, Marketing, and Global Operations Segmentation and Planning (SMGS Ops S&P) team provides the technology, tools, and processes to support the rapidly growing worldwide AWS Sales organization. Our purpose is to drive the successful execution of the AWS sales planning motions, including Annual Planning and Current Year planning. We partner with SMGS Ops teams, including Planning Tools, Revenue, CRM, and GSC, to enable our customers to execute planning activities. Our teams include program management, policy, internal customer support, communications & training, and business operations.
Basic Qualifications
- 5+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Master's degree or equivalent
- 5+ years experience with Performance Metrics and Reporting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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7
SVP / Organization and Accountability - Book of Work (BOW) Segmentation
33603 Tampa, Florida
Citigroup
Posted 6 days ago
Job Viewed
Job Description
The Program Management Senior Lead will be part of the COO Organization Transformation Program Management. The team is responsible for delivering change to Citibank, focused primarily on driving execution on an initiative aimed at uplifting program and project management holistically across the bank.
The group is working extensively across all Lines of Business to design, develop and implement on a vision for a defined target state for more robust program and project management across Citibank. The SVP will be responsible for helping drive the execution of the strategy to ensure the goals and objectives are
successfully completed. The SVP will manage plan, conduct analysis, develop content, facilitate working groups and other activities to drive the overall initiative.
The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
**Responsibilities:**
+ Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
+ Identifies stakeholders and key organizations and build and manage relationships.
+ Directs the creation of multiple programs of work and manage their alignment to business goals.
+ Personnel Budgeting and Staffing Organizational efforts.
+ Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
+ Leads the identification and drive resolution of issues, including those outside established programs of work.
+ Works with stakeholders to ensure program scope definition meets business objectives.
+ Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
+ Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
+ Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.
+ Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
+ Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
+ Manages multiple teams or a functional area (depending on size of business).
+ Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
+ Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
+ Ensures program plans meet business needs as described in the program initiation documents.
+ Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
+ Ensures funding has been approved for the program.
+ Ensures all areas of the program are appropriately staffed.
+ Ensures program commitment from those assigning resources.
+ Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
+ Ensures vendor performance is monitored and actions taken if performance warrants.
+ Maintains appropriate staffing requirements to meet operational needs.
+ Exercises shared responsibility for budget, policy formulation and planning.
+ Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 10+ years of experience
+ Experience with issue validation; and exposure to/experience with undergoing an audit. internal audit and audit validations is required
+ Should demonstrate a commitment to quality and attention to detail
+ Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
+ Critical thinking and problem-solving skills
+ Extensive depth and breadth in conducting analyses of large volume datasets
+ Adept in Microsoft Excel and other data analysis tools
**Education:**
+ Bachelor's/University degree or equivalent experience, potentially Master's degree
---
**Job Family Group:**
Project and Program Management
---
**Job Family:**
Program Management
---
**Time Type:**
Full time
---
**Primary Location:**
Tampa Florida United States
---
**Primary Location Full Time Salary Range:**
$130,880.00 - $196,320.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
**Anticipated Posting Close Date:**
Aug 18, 2025
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( ._
_View Citi's EEO Policy Statement ( and the Know Your Rights ( poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
The group is working extensively across all Lines of Business to design, develop and implement on a vision for a defined target state for more robust program and project management across Citibank. The SVP will be responsible for helping drive the execution of the strategy to ensure the goals and objectives are
successfully completed. The SVP will manage plan, conduct analysis, develop content, facilitate working groups and other activities to drive the overall initiative.
The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
**Responsibilities:**
+ Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
+ Identifies stakeholders and key organizations and build and manage relationships.
+ Directs the creation of multiple programs of work and manage their alignment to business goals.
+ Personnel Budgeting and Staffing Organizational efforts.
+ Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
+ Leads the identification and drive resolution of issues, including those outside established programs of work.
+ Works with stakeholders to ensure program scope definition meets business objectives.
+ Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
+ Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
+ Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.
+ Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
+ Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
+ Manages multiple teams or a functional area (depending on size of business).
+ Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
+ Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
+ Ensures program plans meet business needs as described in the program initiation documents.
+ Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
+ Ensures funding has been approved for the program.
+ Ensures all areas of the program are appropriately staffed.
+ Ensures program commitment from those assigning resources.
+ Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
+ Ensures vendor performance is monitored and actions taken if performance warrants.
+ Maintains appropriate staffing requirements to meet operational needs.
+ Exercises shared responsibility for budget, policy formulation and planning.
+ Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 10+ years of experience
+ Experience with issue validation; and exposure to/experience with undergoing an audit. internal audit and audit validations is required
+ Should demonstrate a commitment to quality and attention to detail
+ Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
+ Critical thinking and problem-solving skills
+ Extensive depth and breadth in conducting analyses of large volume datasets
+ Adept in Microsoft Excel and other data analysis tools
**Education:**
+ Bachelor's/University degree or equivalent experience, potentially Master's degree
---
**Job Family Group:**
Project and Program Management
---
**Job Family:**
Program Management
---
**Time Type:**
Full time
---
**Primary Location:**
Tampa Florida United States
---
**Primary Location Full Time Salary Range:**
$130,880.00 - $196,320.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
**Anticipated Posting Close Date:**
Aug 18, 2025
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( ._
_View Citi's EEO Policy Statement ( and the Know Your Rights ( poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
View Now
8
Marketing Strategy Analyst
85249 Chandler, Arizona
First Credit Union
Posted today
Job Viewed
Job Description
Job Details
Job Location
Chandler Corporate - Chandler, AZ
Position Type
Full Time
Job Shift
Day
Description
Summary Objective
This role promotes product/service innovation and adoption, ensuring alignment with business strategy, member needs, and regulatory requirements. Works cross-functionally with stakeholders across the organization to deliver market-leading financial solutions. Professionalism, discretion, confidentiality and a positive contribution to our FIRST values is essential to this position.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
This position has no supervisory responsibilities.
Work Environment
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical presence in the office setting is required.
Physical Demands
This position requires manual dexterity, the ability to lift and/or move up to 25 pounds. This position requires bending, stooping or standing as necessary.
Position Type/Expected Hours of Work
Ability to work 40 hours; Monday - Friday. Periodic overtime may be required.
Travel
Ability to travel to branch locations, community events, training and visit community partners is required.
Qualifications
Required Education and Experience
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Location
Chandler Corporate - Chandler, AZ
Position Type
Full Time
Job Shift
Day
Description
Summary Objective
This role promotes product/service innovation and adoption, ensuring alignment with business strategy, member needs, and regulatory requirements. Works cross-functionally with stakeholders across the organization to deliver market-leading financial solutions. Professionalism, discretion, confidentiality and a positive contribution to our FIRST values is essential to this position.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Support design process for new deposit and loan products, as well as lifecycle updates to existing products, based on member needs, internal and external (market) research, and collaboration with stakeholders.
- Leverage data analytics to measure and recommend to leadership growth strategies of assigned products/services.
- Analyze product/service satisfaction with a goal to achieve frictionless member experience and efficient operational delivery.
- Partner with business line owners to develop effective targeted trackable campaigns.
- Provide meaningful reports using data visualization to identify and convey key information. (Extract, compile, analyze and interpret financial data from multiple sources.)
- Presents product recommendations for approval including product justification (business case), product requirements, features, pricing, and financial forecasting analysis.
- Develops, maintains, and executes the credit union's strategic product, innovation growth roadmap in collaboration/partnership with marketing leadership, executive team and business line owners. Ensures the roadmap supports the credit union's strategic business plan, organizational KPIs and product line owners' plans and growth goals.
- Coordinates new product launch in collaboration with product development team, marketing, compliance, training, operations, and other pertinent departments.
- Assists stakeholders in developing marketing plans, training content, and product & service policies and procedures.
- Responsible for product lifecycle growth management recommendations for key products and services (Credit Cards, Sunshine Checking, FirstFunds-BNPL, Service Costs, others as assigned). This includes recommendations for product changes, enhancements, terminations / retirements, and consolidations.
- Establishes dashboard KPIs of monthly product success metrics in conjunction with finance, business analysts, and product line owners; reports trends, important insights, potential issues, and unrealized opportunities to stakeholders on a regular basis; recommends adjustments to the established strategic product/growth roadmap based on findings.
Competencies
- Data analysis
- Digital Marketing
- Expertise in collaboration
- Excellent communication skills
- Ability to share complex topics in written form or group presentation.
- Grounded in CU operations with working knowledge of products/services
- Computer proficiency, knowledgeable in MS Office Suite and working knowledge of all member facing systems (in-branch and online)
- Stress management/composure
- Honesty and integrity
- Teamwork
- Self-starter
- Reliable
- Ability to professionally compose own correspondence.
This position has no supervisory responsibilities.
Work Environment
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical presence in the office setting is required.
Physical Demands
This position requires manual dexterity, the ability to lift and/or move up to 25 pounds. This position requires bending, stooping or standing as necessary.
Position Type/Expected Hours of Work
Ability to work 40 hours; Monday - Friday. Periodic overtime may be required.
Travel
Ability to travel to branch locations, community events, training and visit community partners is required.
Qualifications
Required Education and Experience
- Associates degree.
- Three years related experience and/or training; or equivalent combination of education and experience.
- Previous experience with a credit union highly desirable.
- Bachelor's degree.
- Multi-lingual capabilities to include Spanish are a plus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
View Now
9