81,235 Semi Voice jobs in the United States

Do you thrive in a role where you can help others and make a difference? Join our team as a customer service representative, where you’ll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You’ll handle inquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you’re a great communicator, enjoy problem-solving, and are motivated by helping others, we’d love to have you on our team.

• Respond promptly to customer inquiries via phone, email, and live chat.
  
• Deliver accurate information about products, services, and company policies.
  
• Resolve customer concerns and escalate issues to appropriate departments when necessary.
  
• Record customer interactions and feedback in our CRM system for tracking and analysis.
  
• Assist with troubleshooting common issues and follow up to ensure resolution.
  
• Identify customer needs and provide proactive solutions to improve their experience.
  
• Collaborate with team members to share insights and develop better processes.

We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional service to our customers and assisting them with any inquiries or issues they may have. This is a great opportunity to work in a fast-paced environment and make a positive impact on our customers' experience.

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a professional and timely manner
• Provide product information and technical support
• Process orders, returns, and exchanges
• Escalate complex issues to the appropriate team members

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work well under pressure
• Previous customer service experience preferred
• High school diploma or equivalent

If you are a team player with a passion for helping others, we want to hear from you! Apply now to join our dynamic Customer Support team.

Are you a customer service superstar with a passion for providing exceptional support? Moore Haven Yacht Club is seeking a Customer Support representative to join our dynamic team. In this role, you will be responsible for ensuring our members and guests have a seamless and enjoyable experience at our prestigious yacht club.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Provide accurate information about club services, events, and membership options
• Troubleshoot and resolve customer issues and complaints with empathy and efficiency
• Coordinate with other departments to ensure customer needs are met
• Maintain detailed records of customer interactions and transactions

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work well under pressure in a fast-paced environment
• Previous customer service experience preferred
• Knowledge of CRM systems is a plus

If you are a customer-focused individual with a positive attitude and a desire to deliver top-notch support, we want to hear from you. Apply now to join the Moore Haven Yacht Club team!

• Respond to customer issues with speed, find answers promptly, and address concerns in a polite, empathetic, and professional manner.
• Manage incoming calls and provide accurate information to customers.
• Possess the ability to quickly memorize, recall, or research answers to customer inquiries.
• Demonstrate excellent customer care and focus by assessing customers' needs and providing appropriate solutions, troubleshooting steps, or guidance for a positive customer experience.
• Learn and adhere to all customer service procedures and policies.
• Strive to exceed personal and team targets, goals, and quotas.
• Aim for swift resolution of customer inquiries.
• Maintain records of customer interactions, organizing and filing profile/account changes.

• Previous customer service experience
• Previous call center experience preferred, but not required.
• Excellent verbal communication skills with a polite, empathetic, and professional demeanor.
• Strong customer-centric approach and the ability to assess customer needs accurately.
• Strong demonstrated computer skills
• Ability to work a flexible schedule.

• Contract Length: 3 months with temp to hire opportunity.
• Start Date: January 8
• Schedule: Candidates must work a 10am or 12pm start time. Shifts are 9 hours each with lunch and 2 15-minute breaks. Candidates must be avaialble for 4 weekdays and 1 weekend shift weekly.
• Training: Training is the first two weeks on assignment.
• • Training Schedule: Monday-Friday, 8-5p.
  • Candidates can NOT be late or miss any training opportunities.

• Pay Range: $19/HR

We are seeking a motivated and customer-focused individual to join our team as a Customer Support Specialist. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a positive customer experience.

Key Duties & Responsibilities:

Respond promptly to customer inquiries via phone, email, chat, or other communication channels.

Provide accurate product/service information and guide customers in resolving issues.

Handle customer complaints with empathy and professionalism, escalating complex cases when necessary.
Maintain detailed and accurate records of customer interactions and transactions.

Follow up with customers to ensure issues are resolved and satisfaction is achieved.

Collaborate with other departments (sales, technical, logistics, etc.) to resolve customer concerns.

Identify customer needs and recommend appropriate products or services.

Stay updated with company policies, products, and services to provide effective support.

Meet or exceed customer service performance targets (response time, satisfaction rate, etc.).

Contribute to process improvements to enhance overall customer experience.

Requirements & Skills:

Previous experience in customer service or a related field is an advantage.

Excellent communication and interpersonal skills.

Strong problem-solving and conflict-resolution abilities.

Ability to multitask, prioritize, and manage time effectively.

Proficient with basic computer applications and CRM/customer support tools.

Patience, empathy, and a customer-first mindset.

High school diploma or equivalent; a degree is a plus.

We are seeking a motivated and customer-focused individual to join our team as a Customer Support Specialist. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a positive customer experience.

Key Duties & Responsibilities:

Respond promptly to customer inquiries via phone, email, chat, or other communication channels.

Provide accurate product/service information and guide customers in resolving issues.

Handle customer complaints with empathy and professionalism, escalating complex cases when necessary.

Maintain detailed and accurate records of customer interactions and transactions.

Follow up with customers to ensure issues are resolved and satisfaction is achieved.

Collaborate with other departments (sales, technical, logistics, etc.) to resolve customer concerns.

Identify customer needs and recommend appropriate products or services.

Stay updated with company policies, products, and services to provide effective support.

Meet or exceed customer service performance targets (response time, satisfaction rate, etc.).

Contribute to process improvements to enhance overall customer experience.

Requirements & Skills:

Previous experience in customer service or a related field is an advantage.

Excellent communication and interpersonal skills.

Strong problem-solving and conflict-resolution abilities.

Ability to multitask, prioritize, and manage time effectively.

Proficient with basic computer applications and CRM/customer support tools.

Patience, empathy, and a customer-first mindset.

High school diploma or equivalent; a degree is a plus.

• Respond to inbound customer inquiries via phone, email, or chat about AWS products and services.
• Escalate complex problems to higher-level technical teams while ensuring customers feel supported.
• Document customer interactions and resolutions in the support system accurately.
• Guide customers on best practices and available AWS resources.
• Collaborate with internal teams (engineering, billing, account management) to resolve issues.
• Meet performance metrics such as response times, resolution rate, and customer satisfaction.

• Strong communication (verbal + written) and customer service skills.
• Problem-solving and troubleshooting ability, especially in technical contexts.
• Basic knowledge of cloud computing concepts (servers, storage, networking).
• Ability to multitask and work under pressure in a high-volume environment.
• Empathy and patience when dealing with frustrated or non-technical customers.
• Organizational skills for accurate documentation and follow-up.

• Previous customer support, helpdesk, or call center experience preferred.
• Experience in IT support, system administration, or cloud services is a plus.
• Experience working with ticketing systems (Zendesk, ServiceNow, Jira, etc.).
• Familiarity with technical troubleshooting (networking basics, operating systems, software).

• High school diploma or equivalent required.
• AWS certifications (e.g., AWS Certified Cloud Practitioner ) are highly valued and may boost pay or chances of getting hired.

1. Provide Excellent Customer Support :
   • Respond to customer inquiries through multiple channels (email, phone, chat, and social media).
   • Handle a high volume of customer queries while maintaining quality of service.
   • Diagnose issues, provide solutions, and ensure customers receive timely resolutions.
2. Product Expertise and Troubleshooting :
   • Use in-depth product knowledge to guide customers through technical issues or challenges they may be facing.
   • Troubleshoot technical problems, escalating issues to the relevant departments when needed.
   • Assist customers with basic to intermediate technical issues, guiding them step-by-step toward a solution.
3. Feedback and Issue Resolution :
   • Capture, track, and resolve customer complaints and escalate issues as needed.
   • Provide feedback from customers to the product and engineering teams to enhance our offerings.
   • Follow up with customers to ensure their issues have been resolved to their satisfaction.
4. Documentation and Reporting :
   • Keep records of customer interactions and issues, documenting all details accurately in our CRM system.
   • Generate reports on recurring issues, customer sentiment, and areas for improvement.
   • Contribute to the creation of support materials, FAQs, and troubleshooting guides for customers.
5. Customer Education :
   • Provide training, guides, and educational resources to help customers understand and get the most out of our products.
   • Educate customers on new features, updates, or changes to the product or service.
6. Maintain Customer Satisfaction :
   • Ensure all customer concerns are resolved in a timely manner with empathy and professionalism.
   • Go the extra mile to ensure that customers leave every interaction satisfied and confident with the solution.
7. Collaborate with Cross-functional Teams :
   • Work closely with product, engineering, and sales teams to ensure smooth workflows for issue resolution.
   • Collaborate with other support team members to share knowledge and best practices.
8. Continuous Improvement :
   • Stay up-to-date with product features, industry trends, and customer needs.
   • Identify opportunities to improve processes, workflows, and the overall customer experience.

The Customer Support Representatives at Evercare Protection, LLC provide product/service information, answer customer questions, and resolve any emerging problems our customers might face accurately and efficiently.

Our Customer Support Representatives possess a broad knowledge of the vehicle service contracts, home warranties, and administrators that we provide to our customers. They must be able to navigate a variety of systems to provide accurate and immediate information important to our customers' accounts.

The most effective Customer Support Representatives are genuinely excited to help our customers! They’re patient, empathetic, and passionately communicative. They love customer interaction and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving skills also come naturally to customer care specialists. They are confident in troubleshooting and will investigate when they do not have enough information to answer customer questions or resolve complaints.

Our goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

This is an in-office position.

The hourly rate for our Customer Support Roles starts at $16.50.

Requirements and Skills:

• Customer-oriented and able to adapt/respond to different types of customers.
• Strong phone contact handling skills and active listening.
• Ability to multitask different computer systems and websites.
• Customer-oriented and able to adapt/respond to different types of customers.
• Excellent communication and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Complete processes efficiently and accurately.

Benefits:

• Full Medical, Dental, and Vision benefits after 60 days
• 401(k) after 1 year
• 1 week of paid vacation after one year
• Paid training

We are an Equal Opportunity Employer.