10 Senior Management jobs in Aztec

Job Description

First Merchants Bank is seeking a Director, Model Risk Management to join our team! The Director of Model Risk Management (MRM) leads the enterprise-wide Model Risk Management program, ensuring robust governance, regulatory compliance (SR 11-7, OCC ), and credible challenge across all model-related activities. This role aligns model risk strategy with business growth, digital transformation, and AI/ML adoption. Additional responsibilities include oversight of internal model reviews, third-party validations relationships, contributions to strategic planning and merger and acquisition (M&A) due diligence.

Essential Duties & Responsibilities:

• Program Leadership & Governance
  • Design, implement, and continuously enhance the Model Risk Management program, including frameworks, policies, procedures, standards, and technology tools.
  • Ensure the MRM program is appropriately scaled to the bank’s size, complexity, and risk profile.
  • Align the enterprise-wide model risk strategy with business growth objectives, digital transformation initiatives, and the adoption of artificial ineligence (AI) technologies.
  • Lead the development and execution of the annual MRM plan, including budgeting, scheduling, and resource allocation for validations, reviews, and performance monitoring.
  • Own and maintain the enterprise model risk dashboard, including the definition and tracking of key performance indicators (KPIs) for model performance, validation quality, and risk mitigation.
  • Participate in strategic planning and M&A due diligence activities, providing model risk insights to support enterprise-level decision-making.
• Third-Party Validation Oversight
  • Manage second-line vendor relationships for model validation, including proposals, statements of work, quality control, and payment processing.
  • Conduct due diligence and risk assessments of third-party validators in alignment with the bank’s third-party risk management framework.
• Internal Review & Challenge
  • Apply risk-based judgment to evaluate model appropriateness, complexity, and potential impact on business decisions, and determine the level of validation required.
  • Oversee annual internal reviews of all models, ensuring performance monitoring, documentation updates, and issue remediation are completed timely and effectively.
  • Provide independent challenge to model owners and users, ensuring model use is appropriate and risks are well understood.
• Reporting & Regulatory Engagement
  • Serve as primary liaison with regulators on model risk topics, including emerging regulatory trends (e.g., AI governance, climate risk modeling).
  • Monitor emerging model risks and ensure timely escalation and mitigation.
• Stakeholder Collaboration
  • Partner with business lines, support functions, model users, and external experts to ensure models meet quality standards and regulatory expectations.
  • Facilitate onboarding, testing, documentation, and offboarding of models using sound analytical methodologies.
• Team Leadership
  • Develop and sustain a model risk talent pipeline, including internships, rotational programs, and succession planning.
  • Foster a culture of proactive risk management and continuous improvement.
• Committee Participation
  • Serve as a member of key risk committees, including but not limited to: Operational Risk Committee, Asset Liability Committee, Credit Policy Management Committee, and Enterprise Risk Management (ERM) Committee.
• Continuous Improvement
  • Reassess the maturity and effectiveness of the MRM program through peer benchmarking, ongoing education, and regulatory feedback.
  • Conduct ad-hoc risk analyses as requested by the Chief Risk Officer or ERM Committee.

To be successful in this position, we require the following:

• Bachelor’s degree in business, risk management, economics, law, mathematics, statistics, or a related field.
• A minimum of seven (7) years of experience in model governance, validation, performance monitoring, and regulatory compliance (e.g., SR 11-7, OCC ).
• A minimum of ten (10) years of banking experience, with demonstrated exposure to risk management, model governance, or related disciplines across multiple lines of business.

The following would be a plus:

• Master’s degree in a quantitative or risk-related discipline.
• Over ten (10) years of experience in model risk management, including having led or significantly contributed to a mature MRM program.
• Over ten (10) years of banking experience within mid-to-large size institutions, including direct involvement in enterprise risk, regulatory engagement, and strategic planning.

First Merchants offers the following:

• Base Pay PLUS Bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

Job Description

Description:

The Strategic Partnership Leader is a critical role within Healthrise, responsible for ensuring the success of strategic vendor partnerships across the Revenue Cycle Management (RCM) business. This leader must possess a thorough understanding of RCM operations and performance levers, with the ability to translate that knowledge into clear accountability, measurable results, and improved outcomes across partnerships.

The Strategic Partnership Leader will own the performance of these partnerships and be accountable for driving results against agreed upon scopes of work (SOWs), service level agreements (SLAs), and client expectations. Success in this role requires not only managing relationships but also holding partners to the highest standard of delivery, ensuring their work strengthens Healthrise client commitments.

This position demands deep RCM subject matter expertise, a disciplined focus on operational performance, and the ability to proactively manage vendors at scale. Prior experience managing RCM vendors is strongly desired. The Leader will collaborate closely with the Senior Director of Operations (Service Delivery) and Client Delivery Leaders to ensure strategic partners consistently deliver excellence under the Healthrise brand.

Key Responsibilities

• Strategic Partnership Performance
• Own the performance of all strategic partnerships, ensuring outcomes align with Healthrise standards and client expectations.
• Drive accountability against the scope of each SOW and contracted SLAs, moving beyond compliance monitoring to active performance leadership.
• Performance Oversight and Governance
• Lead and facilitate monthly performance reviews with vendor partners, addressing results, escalations, and improvement plans.
• Monitor KPIs and proactively identify areas of underperformance, ensuring issues are resolved before they impact clients.
• Serve as the escalation point for performance concerns raised by Client Delivery Leaders, managing them effectively and decisively.
• Collaboration with Healthrise Leaders
• Partner closely with the Senior Director of Operations (Service Delivery) to align vendor performance with broader RCMS objectives.
• Work directly with Client Delivery Leaders to ensure vendor performance strengthens client delivery outcomes.
• Provide regular updates and recommendations to executive leadership regarding vendor performance, risks, and opportunities.
• Operational and Relationship Excellence
• Oversee and optimize relationships with vendors, ensuring alignment with Healthrise standards and strategic goals.
• Build strong, transparent, and performance-driven relationships with partner leadership teams.
• Improve overall offshore operations to maximize efficiency, quality, and scalability.
• Ensure that all partnerships are fully integrated into operational standards, processes, and client-facing expectations.
• Proactively manage the balance between partner capacity, efficiency, and performance quality to optimize overall value.

Measurements of Success

• Achievement of SLA and KPI targets across all strategic partnerships.
• Positive client feedback and measurable value add from partner delivered services.
• Timely resolution of escalations and reduction in recurring performance issues.
• Demonstrated improvements in efficiency, cost management, and service quality across partnerships.
• Effective collaboration with internal leaders resulting in seamless partner integration into client delivery.

Reporting Structure
The Strategic Partnership Leader reports directly to the Senior Director of Operations (Service Delivery). Through proactive oversight, strong governance, and strategic relationship management, this role will safeguard Healthrise’s reputation and maximize value across all partnerships.

Job Description

Description:

This position is remote but based out of our Headquarters in Farmington Hills, supporting a future client engagement on the East Coast.

The Cash Posting / Cash Applications Leader is a critical role within Healthrise, responsible for ensuring accurate, timely, and efficient posting of patient and insurance payments across our hospital and health system clients. This leader will oversee a large operational team while also serving as the visionary for how Healthrise builds, scales, and optimizes this program into a true differentiator within our RCMS division.

Success in this role requires deep subject matter expertise in cash posting, strong operational leadership across domestic and offshore teams, and the ability to partner with senior leaders to define the future-state strategy. This leader must not only deliver flawless execution but also build scalable frameworks that improve accuracy, efficiency, and overall client outcomes.

Key Responsibilities

• Operational Leadership
  • Lead, manage, and develop a large team of cash posting and cash applications staff across both domestic and offshore locations, supporting multiple client organizations simultaneously.
  • Ensure daily posting activities are executed with accuracy, timeliness, and compliance to each client’s standards and requirements.
  • Oversee reconciliation processes to ensure all payments, adjustments, and denials are accurately recorded and balanced against deposits. Ensure unapplied cash resolution standards are adhered to and resolved appropriately and effectively manage month end processes in coordination with the client’s standards.
  • Oversee daily activities of credits team and ensure compliance with credit balances for all payors, including governmental payors, and reporting requirements are maintained.
  • Drive accountability against key SLAs and KPIs, including turnaround times, accuracy rates, and error reduction.
    
• Performance Oversight and Governance
  • Own the performance of the cash posting function across all clients, ensuring outcomes align with Healthrise standards and contracted SLAs.
  • Monitor KPIs and proactively identify underperformance, driving timely resolution before client impact occurs.
  • Serve as the escalation point for cash posting concerns raised by Client Delivery Leaders, addressing issues effectively and decisively.
  • Lead regular performance reviews with RCMS leadership, identifying risks, recommending improvements, and ensuring continuous optimization.
    
• Program Development & Optimization
  • Partner with Senior RCMS Operational Leaders to design a best-in-class cash posting program tailored to Healthrise’s client base and growth objectives.
  • Act as the visionary for how the cash posting function evolves, defining the roadmap, operating model, and future-state structure to support scale.
  • Collaborate with technology teams to drive automation, RPA, and workflow enhancements within internal systems and client EHR platforms (Epic, Oracle, Meditech, etc.).
  • Establish scalable frameworks, policies, and training programs to ensure consistent, high-quality delivery across multiple clients.
    
• Client Partnership & Governance
  • Act as a subject matter expert and trusted advisor to clients on cash posting and reconciliation best practices.
  • Participate in client governance meetings, providing transparency on performance, challenges, and improvement initiatives.
  • Build strong credibility with hospital finance and revenue cycle leaders through disciplined execution, thought leadership, and proactive communication.

• Proven leadership experience in healthcare revenue cycle management, specifically in cash posting, cash applications, or payment reconciliation.
• Strong working knowledge of Epic and its cash posting/reconciliation modules, with ability to optimize workflows within Epic environments.
• Strong knowledge and understanding of banking and merchant services including processor/gateway relationships and IT/PCI security.
• Extensive experience managing both domestic and offshore teams, ensuring seamless coordination and performance across geographies. Ability to travel domestically and internationally as needed.
• Track record of implementing scalable frameworks, driving automation, and improving efficiency within cash posting operations.
• Strategic mindset with the ability to set a long-term vision while maintaining disciplined focus on day-to-day performance.
• Excellent client-facing skills, with proven ability to communicate effectively with CFOs, revenue cycle VPs, and finance leaders and ability to provide reporting and audit support as needed.
• Demonstrated ability to expand client engagements by leveraging scalable frameworks, delivering enhanced value for both clients and Healthrise.
• Bachelor’s degree required; advanced degree or certifications (CRCR, HFMA, etc.) preferred.
  

Measurements of Success

• Achievement of SLA and KPI targets for cash posting accuracy, timeliness, and reconciliation.
• Reduction in unapplied cash backlog and posting exceptions.
• Growth in total revenue impact of cash posting operations within individual projects and across all Healthrise-supported clients.
• Demonstrated improvements in efficiency, automation adoption, and cost management.
• Positive client feedback and measurable financial impact from improved cash posting operations.
• Effective collaboration with Senior RCMS Operational Leaders and Client Delivery Leaders, strengthening overall client delivery outcomes.
  

Reporting Structure
The Cash Posting / Cash Applications Leader reports directly to the Senior Operational Leader within RCMS. Through disciplined execution, strategic vision, and proactive governance, this role will elevate Healthrise’s cash posting program and ensure consistent delivery excellence for our clients.