Manager - Business Development (Contract/Customer Success Management)

30542 Flowery Branch, Georgia WESCO

Posted 1 day ago

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We're seeking a dynamic Business Development Manager who thrives at the intersection of contract negotiation and customer success. In this role, you'll drive strategic partnerships, ensure the success and satisfaction of our customers, and act as a key connector between clients and our internal teams. As a Manager - Business Development, you will manage research, analyze, and develop new business opportunities. You will be responsible for creating effective business plans to generate revenue, increase product lines, expand into new markets, and improve customer satisfaction. You will analyze and monitor business growth and decline, as well as provide possible solutions and new ways to strengthen the Company's competitive position within the industry.
**Responsibilities:**
+ Identifies, evaluates, and develops new business opportunities in order to expand business and increase profitability.
+ Responsible for retaining and expanding existing company relationships, product lines or market segments, and soliciting new business from prospective customers and suppliers.
+ Oversees development and research activities to build on the Company's strengths, identifies potential new markets and business opportunities and increases market share.
+ Establishes relationships with potential customers and suppliers. Discusses unmet needs, problems, or complaints, and arranges for meetings with appropriate Wesco representatives.
+ Calls on existing or prospective customers within framework of business development call program.
+ Represents Wesco in identifying, evaluating, and negotiating acquisitions, partnerships, alliances, joint ventures, and start-ups in current and new business.
+ Conducts roll out meetings at new, key, and global account customer locations.
+ Leads, develops, and nurtures local implementation teams (LIT).
+ Finds, calculates, and documents cost savings related to direct spend, indirect spend and value add services programs.
+ Creates and implements account business development activities including product gap identification, account discovery process, and One-Wesco engagement.
+ Conducts internal and customer training sessions on account and customer processes.
+ Serves as liaison between key suppliers, marketing services, and location operations
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree - Business Administration preferred
+ 5 years required, 6+ years of preferred experience directly related to position
+ 5 years required, 6+ years preferred of financial analysis, sales, negotiation
+ Knowledge of industry including suppliers, customers, and competitors
+ Strong verbal and written communication skills
+ Strong business analysis, financial modeling and negotiation skills
+ Ability to initiate and develop relationships with key decision makers inside and outside company
+ Capable of spotting new business opportunities and quickly evaluate opportunities
+ Capacity to analyze financial and operational data, statements and projections
+ Ability to identify and cultivate external resources
+ Ability to establish relationships of trust
+ Ability to learn complex technical information quickly
+ Comfortable working in fast-paced environment and simultaneously manage several projects
+ Knowledge of Wesco's existing business lines, strengths and challenges preferred
+ Ability to travel 50% - 75%
#LI-KB1
#LI-Hybrid
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IT Service Management (ITSM) - Incident Management

30009 Alpharetta, Georgia UKG

Posted 1 day ago

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**Company Overview**
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
**About The Team:**
The Incident Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering, Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS offerings.
**About The Role:**
This is an afternoon shift role: 1:00 PM est - 10:00 PM est
The IT Service Operations Specialist provides day-day support for all the ongoing customer facing & internal cloud infrastructure related incidents. In addition, they will work closely with the leads on operational improvement initiatives.
**Responsibilities:**
- Acknowledge incoming incidents via PagerDuty and spin-up a bridge
- Gather the initial information and document them in ServiceNow
- Adopt/Learn the internal automation tools for incident logging and tracking
- Learn various internal product & engineering team structures to effectively lead the bridges/war rooms
- Effectively lead the Incident bridges by taking charge of the room, leading the response teams (engineers, support specialists) to diagnose, troubleshoot, and resolve issues impacting applications to timely mitigate customer-impacting incidents.
- Engage with global communications teams for status page and external customer communications throughout the lifecycle of the incident
- Maintain the quality of the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA.etc)
- Learn the new product features for effective management of incident bridges
- Complete all organizational trainings timely
- Thrive under pressure with the ability to stay calm, handle conflict, and partner with other UKG teams to drive resolution
- Develop and monitor key metrics to understand incident trends, as well as operational resilience and readiness
**Basic Qualifications**
- 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment
- 3+ years of technical experience (Support, Services, IT, Engineering) at a tech company with exposure working with complex customer base
- 1+ years of working in a Cloud (AWS or GCP or Azure; GCP preferred) environment
- 2+ years of working in a scrum/agile/SRE environment (hands-on experience will be a PLUS)
- 2+ years of working in on-call support rotation model and PagerDuty experience
- 2+ years of working experience with Teams (integrations with PagerDuty and Service Now), Confluence and Share Point
- Subject matter expertise in incident management frameworks; awareness of industry standards and best practices
**Preferred Qualifications:**
- Experience with working with the following tools: JIRA, ServiceNow, Salesforce, and Aha
- Experience working in an Agile technical environment
- Experience working in a Cloud environment
- Excellent problem-solving and decision-making skills to identify root causes and implement corrective actions
- Demonstrated ability to collaborate, build credibility, and establish good working relationships with leaders across UKG to ensure solid partnership and alignment
- Willingness/Ability to work in shift-based rotation model in a larger enterprise incident management team
**Where we're going**
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
**Equal Opportunity Employer**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
The pay range for this position is $71,900 to $82,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ON HIRING SCAMS
UKG will never ask you for a copy of your driver's license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here ( .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
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Management Trainee

30515 Buford, Georgia Cintas

Posted 1 day ago

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**Requisition Number:**
**Job Description**
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this well-structured program, where you'll gain in-depth knowledge of our business through hands-on rotations in various departments. This position is designed for individuals looking to develop their leadership skills and gain hands-on experience in various aspects of our business operations. The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for career advancement opportunities within the company.
Key Responsibilities Include:
+ Rotate through departments immersing in the business from a leadership viewpoint.
+ Engage in outside sales activities to promote products and services while building customer relationships.
+ Provide exceptional customer service by addressing inquiries and resolving issues promptly.
+ Analyze sales data and assist in making informed business decisions.
+ Collaborate with key leaders on various projects related to sales management and operational efficiency.
+ Professional Development with access to Executive Leadership Seminars/Divisional Summits.
**Skills/Qualifications**
Required
+ Must have, or will obtain, a Bachelor's degree within six months
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
Preferred
+ Co-op or internship experience in a Customer Service, Sales, Production or Administrative role
+ A business or otherwise related academic major
+ A leadership/management role on campus or related extracurricular activities
Willingness to relocate regionally during, or at the end of, the program
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
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Business Development Manager

30515 Buford, Georgia EMCOR Group

Posted 1 day ago

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**Description**
About us: Since 1962, Southern Industrial and Southern Crane has helped install and maintain the manufacturing and industrial base that has fueled growth across the Southeast.
We have grown from a Carolinas-based crane and rigging company into the leading provider of operated crane services, rigging services, turn-key industrial construction and plant maintenance services in the Southeast.
As part of EMCOR Group, Southern Industrial and Southern Crane's ability to serve our customers is enhanced by EMCOR's financial strength and national presence.
**Southern Industrial Constructors, Inc. is seeking a Business Development Manager to work out of our our Hoschton, GA office. This person will be traveling throughout GA and surrounding states.**
Essential Functions/Duties
+ Actively promotes and strengthens our core values and culture of Mission First, People Always through everyday actions and decisions
+ Has direct contact with people of all levels, both internally and externally, and works with customers' procurement and engineering groups.
+ Must be responsive to the customers' needs and follow through on all aspects of request, both written and verbal.
+ Works closely with the business unit managers when responding to a request for proposal (RFP) to inform them of market conditions, pricing issues and the current competition on the program.
+ Makes presentations to various groups within the customer's organization when needed.
+ Acts as the lead person on preparing the written proposal in response to customer's RFP, coordinates all information from the different disciplines and arranges the formal response.
+ Attends trade shows along with different conferences, both educational and customer oriented.
+ Identify potential clients in the target market and complete appropriate research on the prospective client's business and equipment needs
+ Develop relationships with prospective clients, while maintaining existing client relationships
+ Partner with sales teams to create contract-winning proposals for current and prospective clients
+ Collaborate with design and production teams to ensure contracted product specifications are executed on-time and as agreed
+ Become a subject matter expert on our business products, processes and operations, and remain up-to-date on industry news
+ Leads - Work through leads provided by the SIC management group.
+ Targets - Call, email, and visit "Targets" on a defined basis, Weekly, Monthly, or Quarterly as defined by the SIC management and BD Group.
+ New Customers - Development of a new client base within the SIC Market place.
+ Tracking - Keep good records within the approved database, Contacts, Projects, and Opportunities.
+ Visits - Actively know your area, visiting sites and gathering data about new projects available for SIC
+ Customer Relations - Continue to visit current client base making sure SIC keeps a strong hold on the work already established.
Requirements
+ Bachelor's degree or equivalent work experience in related field
+ Demonstrated achievement in B2B sales
+ Previous crane sales/business development
+ Excellent verbal and written communication skills, including facilitation of group presentations
+ Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Access and industry-specific analysis software
+ Basic understanding of the industry, with the ability to become a subject matter expert on the job
+ Innovation and problem-solving skills that include the ability to develop and propose equipment-based solutions for clients
+ Strong interpersonal communication, attention to detail, organization, and follow-up skills.
+ Travel - 40% -75% Working the Leads, Targets, and Current Customer Base.
**We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled**
**Notice to prospective employees:** **There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies** list open positions here ( **. Please check our available positions to confirm that a post or email is genuine.**
**EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.**
**#SIC**
**#LI-KF1**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
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Business Development Coordinator

New
Cumming, Georgia Hyundai of Cumming

Posted today

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Job Description

Job Description

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)

What we offer: 

  • Free Health Insurance Option Available
  • 401k Match Options Available
  • HSA company match contribution
  • Dental and Vision Insurance Available
  • Paid Vacations, Holiday Pay, PTO pay
  • Career advancement opportunities, promote from within
  • Discounts on products and services
  • Family owned and operated
  • Long term job security

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments

  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

  • Provide customers with initial product information and direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  • Utilize CRM tracking system daily

Qualifications

  • At least one previous role based in customer service experience

  • Excellent teammate with collaborative attitude and eagerness to improve

  • Prompt and courteous demeanor

  • Positive and hardworking personality

  • Strong computer skills

  • Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Business Development Coordinator

New
Alpharetta, Georgia Krause Auto Group

Posted today

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Job Description

Job Description

Job Description

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)

What we offer: 

  • Free Health Insurance Option Available
  • 401k Match Options Available
  • HSA company match contribution
  • Dental and Vision Insurance Available
  • Paid Vacations, Holiday Pay, PTO pay
  • Career advancement opportunities, promote from within
  • Discounts on products and services
  • Family owned and operated
  • Long term job security

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments

  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

  • Provide customers with initial product information and direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  • Utilize CRM tracking system daily

Qualifications

  • At least one previous role based in customer service experience

  • Excellent teammate with collaborative attitude and eagerness to improve

  • Prompt and courteous demeanor

  • Positive and hardworking personality

  • Strong computer skills

  • Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Business Development Manager

New
Suwanee, Georgia Novalink Solutions LLC

Posted today

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Job Description

Job Description

Job Description

Salary:

Novalink, founded in 2003, is a leading consulting and staffing company serving clients in public and private sectors in Information Technology, Telecommunications (IT/Telecom), Technical Networks, Finance, and Administration. With government agencies as our primary clientele, our team has a proven track record of success in providing temporary personnel solutions and managing government deliverables-based projects over the past 20 years.


Novalink is looking for great candidates to lead our growing team as Business Development Manager. The ideal candidate will be responsible for the following job duties:



  • The Business Development Manager is responsible for maintaining and building upon existing annual revenue in designated sales territory. The primary focus of this position is to bring new business to new and existing clients.
  • Exceeds sales revenue quotas by winning new contracts and job orders through prospecting and developing new customer relationship or proposal biddings.
  • Identifies and qualifies sales opportunities by providing a consultative and value-added approach to develop relationships. Negotiates contractual terms and conditions for employment services and works with the operations and recruiting teams to ensure smooth handoffs.
  • Define and develop lead generation strategies and marketing plans for new accounts to further penetrate existing accounts.
  • Present company service offerings to prospective clients, client consultation and development of proposals.
  • Maintains an ongoing relationship with prospective clients, both in-person and by phone, continuously assessing and communicating how Novalink can meet their needs.
  • Develops and executes sales presentations to potential clients.
  • Prepares submit proposals for providing staffing services
  • Develops and implements sales plans and associated activities.
  • Coordinate with the Recruiting & Account Management Team to onboard new clients, including complete and submit job order tickets to Recruitment Team, facilitate introductions between new clients and assigned Account Representatives, and work with Recruiting & Account Management Team to set up customized services according to clients specifications.
  • Manage all existing and new accounts in designated sales territory, ensuring clients needs are met, problems are solved, and issues are addressed.
  • Initiates personal growth by understanding market trends, attending educational sessions and actively networking
  • Qualifications and experiences: at least 5 years of experience in marketing/sales, self-motivated as a must, experience with staffing industry is a plus


Please send resume to:

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Manager, Business Development

Alpharetta, Georgia EMERALDX, Inc

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Job Description

Job Description

Emerald is seeking a Business Development Manager to drive new event revenue across our multi-brand sales team. This is a pure hunter role, responsible for identifying, researching, and qualifying new exhibitor and sponsorship opportunities for our trade shows and conferences. Once qualified, leads are transitioned to the Account Executive team for close.

The ideal candidate thrives in a fast-paced environment, enjoys prospecting and outreach, and can creatively connect prospective customers to our in-person events.

This position is based out of our Alpharetta, GA or New York, NY- Broadway offices.

Responsibilities

  • Proactively source new business leads through competitive event research, publications, LinkedIn/social media, and CRM tools.
  • Build and maintain prospect lists, ensuring all outreach activity and lead details are tracked in Salesforce.
  • Conduct needs assessments with potential exhibitors to determine fit, potential ROI, and timing.
  • Craft tailored pitches that demonstrate the value of Emerald’s events in driving measurable business outcomes.
  • Collaborate with Account Executives to ensure a smooth handoff of qualified leads, including all relevant background and sales intelligence.
  • Stay informed on market trends, competitive activity, and new exhibitor categories.
  • Partner with marketing and attendee relations teams to provide feedback on lead quality and campaign performance.

Qualifications

  • Proven success in outbound business development or sales prospecting (B2B, events/trade shows preferred).
  • Strong outbound phone and email prospecting skills.
  • Experience with Salesforce or similar CRM required.
  • Self-motivated and disciplined with excellent organizational skills.
  • Strong written and verbal communication skills with a consultative approach.
  • Ability to travel up to 30% of the time.


ABOUT EMERALD

Emerald Holding, Inc. (NYSE: EEX) is the largest U.S.-based B2B event organizer, empowering businesses to succeed year-round by expanding meaningful connections, developing influential content, and delivering powerful commerce-driven solutions. As the owner and operator of a curated portfolio of B2B events spanning trade shows, conferences, B2C showcases and a scaled hosted buyer platform, Emerald delivers dynamic solutions across leading industries through its robust content and e-commerce marketplace. Emerald is a trusted partner for its thousands of customers, predominantly small and medium-sized businesses, playing a pivotal role in driving year-round commerce through streamlined buying, selling, and networking opportunities. Powered by an experienced team, Emerald is fostering meaningful engagement and delivering unparalleled market access with a commitment to driving business growth 365 days a year.

Join Us at Emerald
At Emerald, we are dedicated to building a workplace where everyone feels valued and included. We actively seek out diverse talent and fresh perspectives, embracing a wide range of professional backgrounds and experiences. Our skills-based hiring approach focuses on capabilities and potential. Over 90% of our roles don’t require a college degree, except for specialized fields like legal, finance, and accounting.

Come grow with us!

COMPENSATION & BENEFITS

Target Compensation: $60,000-70,000 (sales incentive eligible)

Please note that this range reflects a reasonable estimate of the target compensation for this position. This range may ultimately vary based on a candidate’s qualifications and may be higher where required by applicable law.

We offer a competitive benefits package designed to strengthen our employees’ physical and mental health, including unlimited vacation for exempt employees, 401(k) plan with a company match, medical/dental/vision coverage, parental and caregiver leave, dependent, commuter and FSA benefits, professional development programs, and mental wellness tools such as weekly guided meditation programs.

If you need accommodation in our application process or have questions about our posted salary range, please email our Talent Acquisition team at com.

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Business Development Coordinator

New
Cumming, Georgia Hyundai of Cumming

Posted today

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Job Description

Job Description

Job Summary:

We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Phone Agent at Hyundai of Cumming. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for providing outstanding customer service. This role involves handling inbound and outbound calls, addressing customer inquiries, scheduling appointments, and ensuring a seamless and satisfying customer experience.

Key Responsibilities:

- Handle inbound customer calls and respond to inquiries regarding vehicle appointments, vehicle status, and customer inquires.
- Make outbound calls to follow up on customer leads, confirm appointments, and conduct satisfaction surveys.
- Schedule service appointments and coordinate with the service department to ensure efficient handling of customer requests.
- Assist customers with questions or concerns, providing accurate information and resolving issues in a timely manner.
- Maintain a detailed understanding of the dealership's services to effectively assist customers.
- Document customer interactions and update customer records in the dealership's DMS system.
- Collaborate with sales, service, and finance departments to ensure a cohesive and positive customer experience.
- Handle customer complaints with professionalism, escalating issues to the appropriate department or manager when necessary.
- Participate in training sessions to stay updated on new products, services, and customer service best practices.
- Achieve individual and team performance goals and contribute to a positive and productive work environment.

---

By joining Hyundai of Cumming, you will become part of a dedicated team that values integrity, excellence, and customer satisfaction. We look forward to welcoming you to our family!

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)

What we offer: 

  • Free Health Insurance Option Available
  • 401k Match Options Available
  • HSA company match contribution
  • Dental and Vision Insurance Available
  • Paid Vacations, Holiday Pay, PTO pay
  • Career advancement opportunities, promote from within
  • Discounts on products and services
  • Family owned and operated
  • Long term job security

Qualifications

  • At least one previous role based in customer service experience

  • Excellent teammate with collaborative attitude and eagerness to improve

  • Prompt and courteous demeanor

  • Positive and hardworking personality

  • Strong computer skills

  • Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Business Development Manager

New
Buford, Georgia CertaPro Painters of Northeast Georgia

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Job Description

Job Description

Job Description

Benefits:

  • Base salary w/unlimited commission
  • 401(k)
  • Company car
  • Flexible schedule
  • Training & development

CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients.

Overview:
To help develop our brand by introducing our company as the best solutions for any commercial painting needs.

Responsibilities:
  • Initiate, develop and grow commercial painting relationships.
  • Attend networking events and tradeshows to identify potential clients.
  • Identify prospects in target markets.
  • Use Social Media Marketing to help build client pool.
  • Generate RFPs (Request for Proposals).
Qualifications:
  • Bachelors Degree or equivalent in marketing or related field
  • Valid driver's license and personal vehicle
  • Business to business sales and marketing experience (required) in commercial real estate
  • Excellent communication, presentation and organizational skills
Benefits/Compensation:
  • Competitive based salary, commissions and bonuses
  • Excellent training and great resources provided

Each CertaPro Painters business is independently owned and operated.

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  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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