4,456 Senior Operational jobs in the United States
Manager, Operational Process Improvement Engineer
Posted 6 days ago
Job Viewed
Job Description
Process Improvement Manager - Operational Excellence
Posted 10 days ago
Job Viewed
Job Description
As a Process Improvement Manager within our Operations Excellence team, you will be a key player in driving operational efficiency and change delivery. Your role will involve leveraging your deep understanding of process improvement principles to identify trends, generate innovative solutions, and reduce risk. You will use your advanced data analytics and storytelling skills to communicate complex ideas and influence decision-making. Your ability to build and manage a diverse team will be crucial in coordinating work across different parts of the department. With your proficiency in artificial intelligence foundations, you will guide the use of AI systems in process improvement initiatives. Your role will have a wide-ranging impact on our operations, financial management, and service delivery, contributing to the overall success of our organization.
**Job responsibilities**
+ Lead and deliver training programs and client solutions related to Operational Excellence, including lean management operating systems, human capital development, audit readiness, process modeling and Organizational Change Management (OCM).
+ Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations.
+ Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding.
+ Leverage proficiency in artificial intelligence foundations to guide the integration of AI systems in process improvement initiatives, ensuring they generate accurate and contextually appropriate outputs.
+ Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals.
+ Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement.
+ Lead one or more client projects, including managing multiple associates / analysts across several workstreams and developing team members both formally and informally, including serving as a mentor.
+ Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions.
**Required qualifications, capabilities, and skills**
+ Demonstrated ability in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction, supported by over 7 years of proven experience.
+ Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement.
+ Expertise in Lean Management, Human Capital Development, and Organizational Change Management, or another Operational Excellence discipline.
+ Strong executive-level communication skills and presence.
+ Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department.
+ Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems.
+ Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact.
**Preferred qualifications, capabilities, and skills**
+ Internal and/or external consulting experience.
+ Project management/change management experience.
+ Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
+ Drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness.
+ Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
+ Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Operational Lead
Posted 7 days ago
Job Viewed
Job Description
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
* A competitive salary with performance bonus opportunities.
* Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
* A substantial retirement plan with no vesting schedule.
* Career development opportunities including on-the-job training, tuition reimbursement, and networking.
* A positive work environment where employees are respected, supported, and engaged.
Responsibilities:
* Serves as the primary point of contact for the BSR Manager and the BSR Lead.
* Provides administrative and operational support to facilitate effective and efficient execution of an BSR process.
* Makes recommendations on the BSR scope or review strategy as requested by BSR Lead.
* Coordinates the BSR Review Team including oversight of the Content Specialists.
* Provides expert guidance throughout the BSR process.
* Authors the executive summary of draft and final BSR Reports.
Security Clearance:
* No clearance required, but must be able to obtain one.
* Must be a U.S. citizen.
Job Requirements
Required Qualifications:
* Serves as the primary point of contact for the BSR Manager and the BSR Lead.
* Provides administrative and operational support to facilitate effective and efficient execution of an BSR process.
* Makes recommendations on the BSR scope or review strategy as requested by BSR Lead.
* Coordinates the BSR Review Team including oversight of the Content Specialists.
* Provides expert guidance throughout the BSR process.
* Authors the executive summary of draft and final BSR Reports.
Desired Qualifications:
* Certified Grants Management Specialist (CGMS).
* Working knowledge of review assessments (e.g., desk reviews, audits) for government science agencies, particularly NSF, DOE, NASA, and DOD.
* Demonstrated ability to manage multiple concurrent tasks and responsibilities with changing priorities, to meet established goals and objectives.
Education:
* Bachelor's degree in a related field.
Location:
* Alexandria, VA
Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
Operational Trainer
Posted 3 days ago
Job Viewed
Job Description
Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.
Changing the world takes dedication like you'd never believe. And we've got 260,000 people giving it all they've got every single day. As an Operational Trainer, you'll be responsible for making sure our evolving training needs are met to keep our level of effort high and our progress moving forward. If you're up for the challenge, join us now and find out what it is like to have the support and resources of a Fortune 6, industry leader.
Primary Responsibilities:
-
This role will be traveling to different sites in Kansas, Nebraska, and Iowa
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Assess the training and organizational development needs within a function (e.g. claims)
-
Participate in the development of training programs and classroom materials
-
Provide leadership within the classroom or virtual classroom environment
-
Report training metrics and generate training related reports
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
-
High school diploma (or GED)
-
National pharmacy certification (ex: PTCB certification)
-
Must be willing to obtain additional state licenses as needed
Reside in Kansas, Nebraska, Missouri, Illinois, or Iowa
- Ability to travel 80%
Preferred Qualifications:
-
2+ years of presentation and facilitation experience
-
Adult classroom training experience
-
Experience with virtual presentations
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Operational Trainer
Posted 4 days ago
Job Viewed
Job Description
Opportunities with Genoa Healthcare . A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.
Changing the world takes dedication like you'd never believe. And we've got 260,000 people giving it all they've got every single day. As an Operational Trainer, you'll be responsible for making sure our evolving training needs are met to keep our level of effort high and our progress moving forward. If you're up for the challenge, join us now and find out what it is like to have the support and resources of a Fortune 6, industry leader.
***Due to the travel requirements of this position, candidates must reside within 50 miles of a major international airport***
Primary Responsibilities:
- Assess the training and organizational development needs within a function (e.g. claims)
- Participate in the development of training programs and classroom materials
- Provide leadership within the classroom or virtual classroom environment
- Report training metrics and generate training related reports
- This position would cover New York state and may involve travel within the East region
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school diploma (or GED) or equivalent work experience
- Must be willing to obtain additional state licenses as needed
- Must be 18 years of age or older
- Must reside in NY, CT, MA, PA, or VT
- Must be located within a commutable distance to an airport. Relocation assistance will not be offered
- Ability to travel 100% within NY and East region
Preferred Qualifications:
- PTCB certification
- 2+ years of presentation and facilitation experience
- Adult classroom training experience
- Experience with virtual presentations
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Operational Buyer
Posted 10 days ago
Job Viewed
Job Description
A Snapshot of Your Day: As an operational buyer in a product manufacturing environment, typically starts the day by reviewing inventory levels and production schedules to identify potential issues and shortages. They coordinate with suppliers to ensure timely delivery of materials and collaborate with various departments to streamline operations related to the supply chain. Throughout the day, they analyze data to forecast demand, manage inventory, and optimize supply chain performance.
How You'll Make an Impact: + Perform required functions daily to ensure on time delivery of material required for production line and work to collaborate with cross-functional teams locally to drive innovation and efficiency. + Work within Material Planning group to resolve issues, update material schedules and ensure supporting MRP systems reflect forecast and demand for products. + Analyze, maintain, and update MRP data for new and changed materials. + Delivers briefs, updates, and reports as required as well as develop creative and innovative material processes. + Resolve complex delivery, quality, and other related problems with purchases and invoices. + Work in conjunction with strategic procurement, supplier quality, and logistics for improving total cost of ownership of products/services.
What You Bring: + Bachelor's degree or equivalent experience in engineering, business administration or related field. Candidates with High school diplomas will also be considered. + 2+ years of experience in an engineering to order ETO manufacturing environment or in a related field. Candidates with more experience can be considered for a higher level or vice-versa. + SAP experience working with Material and Warehouse Modules and Transactions. + Strong technical knowledge and understanding of manufacturing processes and materials and management, warehouse movements and strong technical knowledge of operational buying principles. + Analytical, and strong problem-solving abilities with experience in the Energy Product Industry, Voltage Regulator Product Knowledge a plus. + Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the TeamGrid Technologies: Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
Who is Siemens Energy?At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Rewards/BenefitsCareer growth and development opportunities; supportive work culture + Company paid Health and wellness benefits + Paid Time Off and paid holidays + 401K savings plan with company match + Family building benefits + Parental leave Equal Employment Opportunity Statement Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Operational Planner

Posted today
Job Viewed
Job Description
Work you'll do
Deloitte is seeking an Operational Planner that will synchronize effects across operations, activities and investments (OAIs) in support of client objectives. Overall objective of this support is to enable all U forces to synchronize staff actions and effects to achieve objectives. Familiarity with OPLAN/CONPLANs is important to accomplishing the objectives.
+ Develop and coordinate operational plans and strategies to support the mission and objectives.
+ Conduct detailed analysis and assessments of regional threats and opportunities to inform planning efforts.
+ Collaborate with joint, interagency, and multinational partners to ensure integrated and cohesive operational plans.
+ Provide expertise in the planning and execution of military operations, exercises, and contingency plans.
+ Monitor and evaluate ongoing operations to ensure alignment with strategic goals and make recommendations for adjustments as needed.
+ Prepare and present briefings, reports, and recommendations to senior leadership and stakeholders.
+ Ensure compliance with relevant policies, directives, and guidelines in all planning activities.
The team
Our Industry Solutions clients seek verticalized solutions that transform how they sell products, deliver services, generate growth, and fulfill mission-critical operations. The Industry Solutions offering delivers integrated business expertise with repeatable scaled technology solutions that are specifically engineered for each sector's IndustryAdvantageTM.
Qualifications
+ Bachelor's degree required
+ Active Top Secret with SCI eligibility security clearance required
+ 10+ years of relevant experience in Operational Planning
+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred:
+ Experience supporting teams across multiple locations
+ Experience with the Department of Defense or another Federal agency
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,325 to $188,875.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Operational Auditor
Posted 2 days ago
Job Viewed
Job Description
**Position Summary:**
Products and brands that everyone knows. An international working environment that provides limitless opportunities and inspires you to climb higher. A career launch pad that offers the opportunity to accelerate progression in a global corporation. More than 300,000 employees worldwide are committed to great brands such as Nespresso, MAGGI, KitKat, Nescafé Dolce Gusto, San Pellegrino, DiGiorno, Coffee Mate, Purina, and more. Joining Nestlé Internal Audit means joining a dynamic, diverse international working environment that provides a genuine opportunity for professional and personal development. We combine team spirit, vision, and forward thinking. Be part of it!
This position is not eligible for Visa Sponsorship.
Nestlé Internal Audit (NIA) offers talented professionals the opportunity to join a diverse, global team and to hone and develop strong technical and leadership skills, which are essential cornerstones of any successful career. Nestlé Internal Audit provides 'hands-on' experience and exposure to our brands and management teams across the globe. Our mission is to enhance and protect organizational value, reputation, and sustainability by providing risk-based and objective assurance, advice, and insight.
+ Prepare and execute risk-based audits / reviews of business units, factories, head offices, and processes
+ Evaluate processes and controls to ensure operational effectiveness and efficiency
+ Review compliance with laws, regulations, contracts, policies, and procedures
+ Ensure reliability and integrity of reporting, confidentiality of information, and safeguarding of assets
+ Leverage digital technologies to provide effective risk-based audit testing for key internal control areas
+ Identify and recommend control enhancements and process improvement
+ Communicate findings and recommendations for corrective actions
+ Present audit results to stakeholders and agree on timelines for recommendation implementation
+ Maintain and update audit programs, manuals, and tools
+ Work both independently and as a member of a team based on specific assignment needs
**Requirements**
+ Bachelor's degree in Business Administration, Finance, Economics, Supply Chain, Information Systems / Information Technology, Economics, Accounting, or a comparable degree from an accredited institution
+ 1+ years of professional business experience (can include internships), preferably in internal audit, demonstrating strong business acumen (e.g. Finance, Audit, Marketing, Sales, Supply Chain, Engineering)
+ Willingness to travel approximately 75% of the time, with some international travel
**Other**
+ Master's degree in business administration, Finance, Economics, Accounting, Engineering, or comparable degree from an accredited institution is preferred
+ CPA, CMA, CIA certification completed or demonstrated progress towards completion is preferred
+ Strong analytical skills, including the ability to construct, cultivate, and discern trends, patterns, and insights from intricate data sets, and effectively translate them into actionable recommendations or strategies
+ Bilingual is preferred
Don't meet all the qualifications listed under "other"? These are preferred, but not required. When you apply for a role with Nestlé Purina, we ensure that individual confidentiality is held to the highest regard. We are intentional about creating an inclusive workplace for everyone. We consider our associates our most valuable assets. Please apply for full consideration.
**Nestlé Purina PetCare Company, a fully owned subsidiary of Nestlé is the hiring company**
The approximate pay range for this position is $63,000 to $83,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)
**REQUISITION ID:** 367781
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1- .
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at .
Job Requisition: 367781
Operational Trainer
Posted 2 days ago
Job Viewed
Job Description
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start **Caring. Connecting. Growing together.**
Changing the world takes dedication like you'd never believe. And we've got 260,000 people giving it all they've got every single day. As an Operational Trainer, you'll be responsible for making sure our evolving training needs are met to keep our level of effort high and our progress moving forward. If you're up for the challenge, join us now and find out what it is like to have the support and resources of a Fortune 6, industry leader.
***Due to the travel requirements of this position, candidates must reside within 50 miles of a major international airport***
**Primary Responsibilities:**
+ Assess the training and organizational development needs within a function (e.g. claims)
+ Participate in the development of training programs and classroom materials
+ Provide leadership within the classroom or virtual classroom environment
+ Report training metrics and generate training related reports
+ This position would cover New York state and may involve travel within the East region
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High school diploma (or GED) or equivalent work experience
+ Must be willing to obtain additional state licenses as needed
+ Must be 18 years of age or older
+ Must reside in NY, CT, MA, PA, or VT
+ Must be located within a commutable distance to an airport. Relocation assistance will not be offered
+ Ability to travel 100% within NY and East region
**Preferred Qualifications:**
+ PTCB certification
+ 2+ years of presentation and facilitation experience
+ Adult classroom training experience
+ Experience with virtual presentations
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
Operational Strategist
Posted 3 days ago
Job Viewed
Job Description
The Operational Strategist is a subject matter expert and will work closely with sales leadership to develop, design, implement and execute operational procedures and developments for the implementation of sales strategy that drive objectives and key results.
RESPONSIBILITIES
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Recommend and implement process improvements and changes to the Sales systems and processes with outcomes tied to revenue gains.
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Visualize and collaborate on new processes for the Sales organization with minimal guidance.
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Lead the documentation and visualization of processes for communication and future automation opportunities.
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Lead development of a process roll-out strategy and materials to provide to the Sales department, as well as other departments impacted by the process change.
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Accurately capture and maintain data in support of daily, weekly, monthly, and other time bound reporting.
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Execute repeated and ad-hoc reporting around leads, lost clients, reference, deal desk and territory management.
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Assist sales leadership team in executing sales strategy and tactics through understanding and storytelling with data and building impactful quarterly business reviews.
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Compile and analyze large sets of data for accuracy to make data driven decisions and provide recommendations to Sales Leadership.
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Collaborate with the Development and Product teams on CRM issues/tickets/concerns.
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Assign resources to tickets to ensure requests are responded to in timely manner and are reportable.
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Coach and lead other team members on group initiatives including training on new initiatives.
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Provide guidance to other members of the team when Sales Operations Team Lead and/or Manager is unavailable.
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Lead the collaboration with other departments to execute duties related to sales territory management, Deal Desk activities, Leads and Lost Client processes, onboarding, client references, sales representative, and manager activity reporting, as well as other initiatives.
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Own and develop the communication strategy execution of Leads and Lost Client processes for the entire Sales department.
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Develop and own the sales portion of the onboarding process for sales representatives, managers, and regional VPs.
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Own, manage and execute the Reference Program for the entire Sales department.
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Own and maintain Manager and Regional Hotlist reporting.
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Develop and translate Go-To-Market Strategy into territory strategy, design, visualization and execute territory changes when they arise.
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Create, revise, and provide specific process-related trainings to the Sales department as needed.
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Execute all Deal Desk responsibilities for the assigned sales segment including, but not limited to, pricing approvals in accordance with current policies, paperwork, and approvals for booked sales.
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Work closely with Sales Operations and Strategy leadership to ensure department initiatives are met and maintained.
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Serve as the subject matter expert in all strategy processes currently managed by the team.
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Maintain a deep understanding our Paycom's internal CRM systems.
Qualifications
Education/Certification:
- Bachelor's degree or 4+ years of relevant experience considered in lieu of degree
Experience:
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5+ years' experience working with Excel, Word, PowerPoint
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3+ years' experience with Paycom's CRM, or equivalent, and/or sales/sales operations experience
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3+ years' experience with ticketing software (i.e. Jira) and process design technology (Vizio or equivalent)
Skills/Abilities:
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Expert knowledge of Microsoft Word, PowerPoint
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Intermediate knowledge of Microsoft Excel
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Intermediate knowledge of Confluence or SharePoint
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Strong time management skills, while working in fast paced environment
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Ability to maintain confidentiality
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Strong written and verbal communication skills
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ***To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc