2,008 Senior Quality Assurance Analyst jobs in the United States

Clearance Required:
Ability to Obtain a Secret

Education Required:
BA/BS

US Citizenship:
Required

Summary

The MIL Corporation seeks a Travel Quality Assurance Analyst (Quality Assurance, Analyst) to support a Federal Government client at one of our Washington, DC Metropolitan area locations. This role will be responsible for gathering and documenting travel business processes for an E-Government Travel System, performing analysis on financial and compensation systems, requirements gathering, authoring requirements documents, performing quality assurance testing, and analyzing and reporting the information necessary to support software releases through the project lifecycle.

This position currently requires an on-site schedule. Schedule is subject to change based on company/contract requirements.

This position is currently unfunded and is being posted in anticipation of a future contract award and funding approval. We are proactively identifying and engaging with qualified candidates. While candidates may be contacted for pre-screening, any hiring decisions will be contingent upon funding availability and final program requirements or client approval.

Responsibilities

• Analyze complex problems, develop and document alternate solutions
• Perform and document results of "what-if" analysis
• Perform business and system requirements elicitation and analysis via user groups, interviews, regulatory research, etc.
• Draft requirements documents
• Draft design documents
• Draft proposals to resolve systems and business process issues
• Develop test plans, executing manual and automated test scripts and documenting results
• Work with clients to review test plans to verify adequate coverage of business processes and to ensure the business requirements are satisfied by the system
• Provide subject matter expertise on software functionality and business processes
• Provide product management deliverables to aid the project manager and team in establishing shared expectations for a successful project
• Perform routine monitoring activities and report on the status of the project across all lifecycle phases and at significant milestones

Travel

Up to 25%

Required Qualifications

• 3 years' experience with the software development lifecycle (analysis/design, development, testing, implementation, support) or prior experience with project management
• Expertise with E-Government Travel Systems and the ability to align travel systems to meet client business needs
• Expertise researching and applying Federal Travel Regulations
• Expertise with MS Office (Project, Word, Excel, PowerPoint, Outlook)
• Strong verbal and written communication skills
• Ability to multi-task while maintaining a professional demeanor

Desired Qualifications

• Experience with E-Government Travel Systems
• Experience with CGI Momentum applications
• Experience with requirements elicitation and analysis
• Experience in software testing
• Knowledge of robotic process automation applications (UI Path, UFT)

Education

BA/BS

Clearance

Ability to obtain a Secret clearance. A clearance is not required to apply.

Compensation

The MIL Corporation values your contributions and offers a range of benefits to support your overall well-being. We are pleased to offer a comprehensive range of benefits to our full-time employees which include health, life, disability, and retirement plans, as well as paid time off, opportunities for professional growth and tuition assistance. Additional benefits and incentives may also apply, which will be communicated during the hiring process.

For this position, the projected compensation range is $55,702 - $83,552 per year. This estimate represents the typical salary range and is just one part of MIL's complete compensation package. Final salary for this position is determined based on factors such as individual qualifications, education, experience, and contractual limitations.

Why MIL?

The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology - and we are looking for candidates like you! Whether you're fresh out of college, the military, or well into your professional services career, MIL has great job opportunities that might be a great fit.

Here at MIL, we pride ourselves on the family-like environment instilled amongst our team. Our employees love working here, and it truly shows through our various recognitions & awards. Some of our most recent awards include:

• 2021-2024, Top Workplaces USA award (Energage)

• 2017-2024 Top Workplaces Award, Greater Washington Area (The Washington Post)

• 2018-2025 Certified Great Workplace, Great Place to Work

  • 2021 - 2024, Best Workplaces in Consulting & Professional Services

  • 2021 Fortune Best Workplaces for Millennials

  • 2018 Fortune, Great Place to Work: Best Place to Work for Diversity

• 2020- 2024, 2017, Top Workplace Award, South Carolina (Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine)

• 2024 Patriot Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense

• 2022 Freedom Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense

• 2018, Above & Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense

If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make the difference.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Quality Assurance Analyst

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Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Location

Yarmouth, Maine

Travel

0-5%

Responsibilities
* Conduct thorough and accurate testing of client/server and web-based applications. * Document software defects in the issue-tracking system and proactively communicate with software developers. * Validate all written documentation for assignments for accuracy and completion. * Validate software releases of basic complexity prior to distribution. * Execute on automated test scripts and evaluate. * Create and maintain test plans and test cases of typically basic complexity for all testing assignments. * Adhere to and assist in the development of standards and procedures. * Assist with reviewing and editing test case scripts and writing queries. * Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage. * Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process. * Assist in the design and requirements for new products. * Provide analysis and consulting support for development and support employees. * Perform other duties as assigned.

Qualifications
* Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement. * Prior experience in software quality assurance required; Tyler software or related experience helpful. * Solid analytical and problem solving skills involving sound decision making and effective resolutions. * Solid understanding of QA testing methodologies and practices preferred. * Familiarity with basic coding and/or scripting is required. * Full software development lifecycle familiarity is strongly preferred. * Keen attention to detail. * Strong planning and organizational skills involving the ability to manage multiple work streams effectively. * Strong time management skills with proven track record of delivering successful results. * Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information. * Firm knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing. * Proficient with Microsoft Office. * Ability to work independently as well as collaborate in a team. * Ability to maintain a test environment effectively with regards to products, tools, data and related aspects. * Ability to be effective in a fast paced environment. * Must be able to travel occasionally.

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $51,035 - $83,945 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Apply Online

Requisition Number:2025-7217

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

Position Type:
Technology/Systems Analyst

Date Posted:
8/18/2025

Location:
Holland, MI Ottawa Area Intermediate School District has an opening in Holland, MI

Quality Assurance Analyst:
Responsible for the quality of software released by the Application Development team.
Perform automated test management (audit, create, update), manual testing, and create automated regression scenarios.
Work as part of an agile team that covers multiple projects and technologies.
Document testing processes.
Analyze user stories for reviewing written requirements for testability and for creating functional testing plans to test those stories in the context of both the changes made and the greater application.
Audit front end, integration, and unit tests.
Create and maintain suites of automated regression tests for multiple projects.
Create and track defects that result from tests performed through the SDLC.
Create and monitor performance testing for multiple applications.
Telecommuting permitted.

Requires Bachelors in Computer Science, Electronics Engineering, or related field and 2 years of experience in the job offered, or related. 2 years must include experience with (1) test automation frameworks including one of the following Cypress, Cucumber, or Selenium; (2) writing/auditing .NET test suites; (3) operating within an agile team; (4) manual QA testing; and (5) JavaScript-based web applications.

Send resume to and refer to job title.

Role/Title: ETL Tester
Location: Hybrid (Oakland, CA/Rancho Cordova, CA/Alpharetta, GA)
Duration: 12+ Months

Client Note:
Onsite 1 day a week required.
Oakland: Wed
Rancho: Tues
Alpharetta: Tues

QA Job Description:

• Ability to write complex queries to validate data integrity and consistency across different systems and environments.
• Knowledge of data profiling, data integrity, and completeness checks to ensure accurate, timely and consistent data.
• Experience in testing Extract, Transform, Load (ETL) processes, including data extraction, transformation rules, and loading into target systems.
• Ensuring the correctness of database schemas, relationships, constraints, and data types.
• Experience with Snowflake and Matillion is a significant plus.
• Proficiency in scripting languages like PLSQL, Python or Perl to automate testing tasks and data validation process.
• Experience in the healthcare and insurance industries is a plus.
• Work closely with Business Analysts, Development Team, and Business Clients to develop test strategies and test plans.
• Perform system testing and support user acceptance testing for assigned projects, including review and regression test problem resolution.
• Analyze, define, and document issues and defects discovered during testing. Develop and execute test cases.
• Support production support team in troubleshooting and resolution of product issues. May be assigned to various projects utilizing skills.

Minimum Qualifications:

• 2+ w/Bachelor's degree.

Additional Experience:

• Bachelor's degree is preferred and/or associated degree with 3 - 5 years of work-related experience.

Skills/Experience :

• Organizational and planning skills with the ability to work well under pressure and handle multiple concurrent priorities and meet deadlines.
• Strong analytical and reasoning skills with the ability to recognize patterns of errors and formulate recommendations for policy or procedural improvement.
• Ability to exercise discretion and independent judgment while interpreting policies and operating practices.
• Verbal and written communication skills, including the ability to express ideas and thoughts clearly.
• Technical writing skills describing issues and developing policy and procedures.
• Basic to Intermediate MS Word, Excel, and PowerPoint skills.
• Interactive Training skills.
• Ability to maintain confidentiality and work effectively with multiple levels of staff.
• Ability to prioritize and follow through with minimal supervision.
• Ability to handle detailed assignments and work on a computer up to 8 hours a day.

About AgreeYa:
AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information.

Equal Opportunity:
AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.

The Commonwealth of Massachusetts Executive Office for Health and Human Services (EOHHS) seeks to improve a constituent's experience while interacting with eligibility and enrollment processes across its various agencies through more efficient and collaborative processes. This project will, through a series of iterative improvements, knit the various processes together into an Integrated Eligibility and Enrollment program to provide constituents with a unified view of applying, managing, and being notified by Benefits programs.

Position Summary:

The Software Quality Assurance Analyst (SQA) is responsible for supporting the planning, design, and execution of system testing of simple to complex notices on Common Noticing Solution (CNS). SQA will collaborate with business groups, the software development teams, and peer quality analysts with an Agile mindset to deliver high-quality software solutions on a fast-paced, nimble project. This role will provide hands-on functional testing, regression, and system integration (SIT) testing using scripts, tools, and automated tests. The role is responsible for system testing and publishing test results to the stakeholders. The SQA's motivation should be to strive for 100% quality and bug-free solutions while facilitating planning, testing, supporting the development and user acceptance testing, and ensuring quality to deliver notices that meet or exceed business needs and expectations. This role directly reports to the CNS director while closely working with CNS QA Lead to support testing.

Job Duties and Responsibilities

• Consistently uses established testing standards and testing protocols following the test plan to assure quality in testing deliverables.
• Review and understand notice specifications/functional and technical requirements of noticing solution to ensure that the requirements are testable.
• Define test scenarios required to validate that the development aligns with the requirements.
• Develop and deliver test cases - create effective and reusable test scripts based on functional, and technical requirements, and user stories.
• Perform data setup and execute test cases and report the results.
• Participate in defect triage meetings/testing touch base meetings, and stand-up calls with business and technical teams as required and provide information about defects and root cause analysis.
• PI/service testing and automation experience using an industry tool (e.g., SOAP UI, Postman, etc.) for verifying/comparing API outputs.
• Work closely with the QA lead and across program teams to ensure testing completion in line with project deadlines.
• Performing system integration testing, functional testing, regression testing, positive and negative testing, and accessibility testing.
• Troubleshooting Production problem tickets/defects and support retesting the fixes to help timely patching of the Production defects.
• Perform a critical analysis of test results and make recommendations to help project stakeholders make informed decisions.
• Identify, communicate, and escalate risks and issues.
• Demonstrate strong participation and support in all phases of SDLC in an Agile manner.
• Other duties as assigned.

EDUCATION, EXPERIENCE, and QUALIFICATIONS

• Bachelor's Degree
• 4+ years of hands-on experience with end-to-end testing of software/IT applications as a QA Analyst.
• 2+ years of experience supporting a benefits management program's eligibility management processes.
• bility to understand and investigate the structure of various input and output data file formats such as JSON, XML, HTML, etc.

• Experience working with external applications - specifically in data integration testing.
• ssist QA Lead in preparing and presenting daily and weekly testing status reports.
• bility to effectively communicate findings and discuss with both technical and non-technical sides of the business, articulating issues or needs in a clear and concise manner.
• bility to engage and discuss with architects/developers/SMEs, ask questions, and get the information required.
• Hands-on experience with industry-standard testing supporting tools, including but not limited to, POSTMAN, SOAP UI, and JAWS.
• Prior experience with any DB query tools such as pgAdmin4, SQL Developer, TOAD, or similar tools.
• dvanced knowledge of Microsoft Office, SharePoint, and test management tools such as JIRA, ALM, or similar tools.
• Prior experience working in a healthcare or government setting with a knowledge base in healthcare insurance principles, and eligibility systems, highly desired.
• Preferred experience with Enterprise Content Management solutions such as OpenText Extream products or similar.

EEO:- Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans

Description: WHO WE ARE
Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.

WHAT WE'RE DOING
At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.

THE WORK
This is a Level 2 Delivery & Sustainment Quality Representative position supporting the LM Rotary and Mission Systems (RMS) F-35 Training Systems (TS) Sustainment Program at Eglin Air Force Base, FL.
The position will support the F-35 Level 1 Training Systems Support Center (TSSC 1) at Eglin AFB, FL, and interfaces with Level 1 TSSC Quality Lead at Eglin AFB, FL and the F-35 Training Systems Sustainment Quality Program Manager (QPM) in Orlando, FL on F-35 Training Systems Quality Assurance work tasks/priorities. This position will functionally report to the F-35 Training and Logistics Program Quality Engineering Senior Manager. The candidate will be expected to fairly quickly come-up to speed with the F-35 TS products, System/Software Quality work scope, technical requirements, program risks, and delivery milestone schedule.
This position is part of the TSSC 1 organization based at Eglin AFB, FL and includes responsibility for sustainment of F-35 training products and device change activity at multiple locations across the F-35 Training System enterprise. The selected candidate may be required to travel to other operational F-35 sites to support audits and installs.

WHY JOIN US
We believe that owning your career and having the freedom to make critical business decisions is key to making a real impact.
Basic Qualifications:
Must have a demonstrated history of strong performance and ability to take initiative across a variety of QA responsibilities/tasks on production and/or sustainment programs. AS9100 knowledge. Basic audit experience.

Must possess or be able to obtain a secret clearance. Use of MS Office (Word, Excel, PowerPoint).

Familiarity with Systems & Software Engineering requirements, design, integration and test. Understanding of software dependencies, development lifecycles, process flow, development methodologies, production, maintenance, and sustainment methods.

Must be able to manage multiple priorities and have strong documentation and follow-through skills including experience in producing technical reports to a high professional standard.
Desired Skills:
Excellent communication skills.
Bachelor’s degree and 3+ years of quality assurance experience, or High School diploma and relevant work experience of 5+ years. DoD contract experience. Awareness of LM RMS process and procedures. Awareness of software development lifecycles such as Agile Development. Process and product auditing experience. Systems and Hardware Engineering a plus. Willingness to work a flexible schedule aligned to customer operational needs.
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: Non- standard 40 hour work week as assigned by leader
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: VoTech/Trade School
Business Unit: RMS
Relocation Available: Possible
Career Area: QA/Test and Inspection
Type: Full-Time
Shift: First

Job Purpose

The Quality Assurance Analyst will be collaborating and supporting a cross-functional team. This role will focus on creating detailed, comprehensive and well-structured test plans and test cases. The work will involve reviewing and analyzing system specifications, conducting testing, both manual and automated, before product launches to ensure the software runs smoothly and meets client needs.

Duties & Responsibilities

• Responsible for testing complex and highly integrated software systems developed in a fast-paced agile development environment
• Help plan and design Test Strategies and QA procedures
• Engage in robust requirements review or story refinement
• Test planning and execution of Test Plan by coordinate with all team members to ensure completion
• Advocate for and ensure that the team performs the prescribed quality practices.
• Where exceptions are made, articulate the quality risk and potential impact/mitigation to the team, product manager or owner, and program manager
• Coordinate with QA Lead to plan and execute feature-level integration testing
• Ability to work independently and as a team member by taking initiative and being pro-active.
• Analyze, maintain, and track defects for testing
• Validate conformance to requirements and that acceptance criteria have been met
• Where acceptance criteria are not provided, work with Product to derive criteria, if needed
• Ensure that stories have met Definition of Done
• Summarize testing and validation results and communicate with project team members regarding status
• Escalate issues or obstacles appropriately and timely
• Provide insightful input to retrospectives.
• Performs other duties as requested

Qualifications

• Solid work experience as a Quality Assurance Tester or similar role for at least 5 years of experience
• Strong understanding of the QA process, and collaborating with Development team
• Must have basic knowledge of Katalon Automation, AWS, and SQL
• Experience in project management and QA methodology
• Ability to document and troubleshoot errors
• Knowledge and know-how to troubleshoot potential issues; experience with best practices around database operations.
• Strong oral and written communication skills with the ability to communicate technical and non-technical concepts to peers, customers, and management
• Must be capable of routinely making effective and timely decisions in alignment with departmental direction and based on sound business knowledge and industry best practices.
• Require ability to work independently with minimal supervision
• Ability to multi-task with several complex and demanding Projects
• Must have a conducive, private and secured work-at-home set-up based on Med-Metrix standards

Working Conditions

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Quality Assurance Analyst

• Are you a tech enthusiast who loves solving complex problems?

• Do you have a keen eye for detail and excellent analytical skills?

• Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?

If so, we have an exciting opportunity for you at The Greentree Group!

WHO WE ARE

The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what’s possible.

What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact.

We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being.

Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you!

ABOUT THE OPPORTUNITY

As a potential Quality Assurance Analyst, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals in support of a client in the Tallahassee, FL area. This potential role will serve as the principal line of communication in a state-wide implementation effort. Join us and be part of our mission to make a difference!

SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Developing and executing formal test plans to ensure the delivery of quality software applications.

• Involved in test planning, writing test cases/scripts, and test case automation as well as executing these tests.

• Defining and tracking quality assurance metrics such as defects, defect counts, test results, and test status.

• Collecting and analyzing data for software process evaluation and improvements, integrating them into business processes to address the needs.

• Documenting all identified problems and assisting in their resolution.

• Delivering quality process training to technical staff and acting as an internal quality consultant to advise or influence business or technical partners.

• Performing quality audits across the various IT functions to ensure quality standards, procedures, and methodologies are being followed.

• Creating a wide variety of technical publications including instructional materials, technical manuals, and product documentation for use by both the IT and business community.

• Maintaining all project artifacts in accordance with standards and other documentation as necessary to ensure compliance and quality assurance.

• Serving as a liaison with users to understand and translate their needs into quality assurance strategies.

• Following a standard set of practices that ensure the integrity and quality of project artifacts.

• Managing expectations of diverse stakeholders and providing regular briefings to executives on quality issues and outcomes.

• Working independently and as part of a larger cross-functional team to ensure quality is maintained throughout all stages of the software development lifecycle.

• Assisting with project coordination, support, and documentation to maintain continuous quality improvement.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in computer science, Information Systems, or similar. Or equivalent work experience.

• Demonstrated experience with business and technical requirements analysis, business process modeling/mapping, and methodology development.

• Ability to document user stories and write business IT system requirements.

• Experience coordinating business users, technical staff, and architects to analyze and define future needs and operations based on use case and analysis of alternatives.

• In-depth knowledge of business process design and re-engineering.

• Ability to coordinate project teams and effectively conduct initiatives to meet overall objectives.

• Experience communicating and working within cross-departmental teams, strong collaborative skills.

• Excellent computer skills including Microsoft Word, Visio, PowerPoint, and Excel.

• Experience preparing status reports and providing management briefings.

• Leadership and negotiation skills.

• Strong organizational and project management skills, excellent writing, and editing skills.

• Excellent verbal and written communication skills.

• Experience with meeting facilitation and documentation.

• Proficiency in various programming languages (like Java, Python, or C#) depending on the technology stack of the company.

• Understanding of software development methodologies (Agile, Scrum, Kanban).

• Experience with software QA tools and processes, including automated testing tools like Selenium.

• Candidates must be U.S. Citizens.

DESIRED QUALIFICATIONS:

• Certification in Quality Assurance from recognized bodies such as the American Society for Quality (ASQ). Certifications like the Certified Software Quality Engineer (CSQE) or the Certified Quality Improvement Associate (CQIA).

• Proficiency in QA tools (like Selenium, HP ALM, JMeter) and knowledge of software development and project management methodologies (like Agile, Scrum, or Waterfall).

• Experience working on state or federal government projects with an understanding of the specific quality standards and regulations required.

• Experience collaborating with software development teams to identify system issues and solutions.

• Analytical mindset with the initiative to solve complex problems and a proactive approach to quality assurance.

• Strong communication skills to effectively interact with diverse technical and non-technical stakeholders.

• Knowledge of IT standards, quality assurance best practices, and security protocols, particularly in sensitive industries such as criminal justice.

• Team-oriented attitude with high energy and a diligent work ethic, ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities.

We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time.

Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran.

Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position.

Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree’s yearly performance.

Top Benefits

Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs

Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available)

Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important – we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits.

Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.

Internal Reference Number: R1046380
Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina . and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!Description

Job Purpose:

As a member of our Quality Assurance team, you will be under direct supervision and will perform quality control audits, reviews, or monitoring of departmental operations functions including, but not limited to, claims, membership, customer service/call center, workflow, processing support systems, procedures, documentation. Your analytical skills will be used to identify problems, analyze cause and effect and makes recommendation for improvements.

Here is your opportunity demonstrate your customer service, organization skills, and basic business math proficiency; document problems and assist in their resolution; document problems and assist in their resolution.

Logistics:

This position is full-time (40 hours/week, 8 hours/day) Monday - Friday in a typical office environment. This role is onsite at 17 Technology Circle in Columbia, SC. There is the potential for hybrid work once training is complete and performance standards are being met.

What You'll Do:

• Perform routine quality audits, reviews, or monitoring across various operations functions to ensure quality standards, procedures, and methodologies are being followed.
• Recognize and document any potential fraud and abuse situations. May provide one on one guidance to new hires upon completion of initial training.
• Provide necessary feedback or coaching to operations and training areas on errors assessed so that additional training can be initiated as needed. Compile data and generate reports for operations areas on quality performance.
• Identify areas of weakness and communicate recommendations on changes and improvements to training materials. Document findings of analysis and prepare recommendations for implementation of new systems, procedures or organizational changes.
• Assist with training documentation and development of new processes and procedures. Remain current with all guidelines, work instructions, etc.

To Qualify for This Position, You'll Need:

Required Education:

• A High School Diploma or equivalent.

Required Work Experience:

• 1 year of related claims processing, customer service, auditing, training, analysis or operations experience.

Required Skills and Abilities:

• Good analytical, customer service, and organization skills.
• Basic business math proficiency.
• The ability to document problems and assist in their resolution.
• The ability to document processes and identify areas for improvement.
• Effective written and verbal communication skills.

Required Software and Tools:

• Microsoft Office.

We Prefer You to Have:

• 1 year of experience in a healthcare or insurance industry.
• Experience with quality control.
• TPL experience.
• Medicaid/Medicare experience.

What Blue Can Do for You:

Our comprehensive benefits package includes:

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave - the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and a healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

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