168,936 Senior Technician jobs in the United States
PC Technical Support Technician
43201 Columbus, Ohio
TEKsystems
Posted 10 days ago
Job Viewed
Job Description
Description
We are seeking a hands-on, detail-oriented PC Technical Support Technician to provide on-site desktop and hardware support within a fast-paced manufacturing environment. This role is critical to ensuring the smooth operation of production and office systems, including computers, mobile devices, printers, and network infrastructure. The ideal candidate will be a proactive problem solver with strong technical skills and the ability to work independently under pressure.
Key Responsibilities:
+ Deliver on-site desktop support for hardware across the manufacturing plant, including production lines and office areas.
+ Set up, configure, install, and maintain desktop computers, peripherals, and mobile RF devices.
+ Provide technical support for production and office personnel on computers, phones, printers, and industrial printing systems.
+ Perform break/fix support for network, server, and end-user devices.
+ Implement and maintain network servers, including Active Directory account management.
+ Troubleshoot and resolve issues related to routers, switches, and wireless access points.
+ Re-image computers as needed to maintain system integrity and performance.
+ Manage and track hardware inventory and coordinate e-waste disposal.
+ Support and maintain Windows 10 environments.
+ Climb ladders and access elevated areas (up to 25 feet) to reset wireless access points and replace hardware.
+ Perform other duties as assigned.
Essential Skills:
+ Strong analytical and problem-solving abilities.
+ Ability to work effectively under pressure and manage multiple critical tasks.
+ Sound judgment and decision-making skills in time-sensitive situations.
+ Excellent verbal and written communication skills.
+ Ability to prioritize tasks in a dynamic, fast-paced environment.
+ Comfortable working independently and as part of a team.
Physical Requirements:
+ Regular use of personal computer equipment.
+ Occasional stooping, crawling, and lifting of up to 50 lbs.
+ Ability to climb ladders and navigate catwalks and mezzanines while carrying equipment.
+ Must complete ladder safety training.
Technical Skills:
+ Desktop Support
+ Break/Fix Troubleshooting
+ Printer and Industrial Printer Support
+ Windows 10 Administration
+ Network and Server Support
+ Mobile RF Device Support
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Application Deadline
This position is anticipated to close on Oct 13, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are seeking a hands-on, detail-oriented PC Technical Support Technician to provide on-site desktop and hardware support within a fast-paced manufacturing environment. This role is critical to ensuring the smooth operation of production and office systems, including computers, mobile devices, printers, and network infrastructure. The ideal candidate will be a proactive problem solver with strong technical skills and the ability to work independently under pressure.
Key Responsibilities:
+ Deliver on-site desktop support for hardware across the manufacturing plant, including production lines and office areas.
+ Set up, configure, install, and maintain desktop computers, peripherals, and mobile RF devices.
+ Provide technical support for production and office personnel on computers, phones, printers, and industrial printing systems.
+ Perform break/fix support for network, server, and end-user devices.
+ Implement and maintain network servers, including Active Directory account management.
+ Troubleshoot and resolve issues related to routers, switches, and wireless access points.
+ Re-image computers as needed to maintain system integrity and performance.
+ Manage and track hardware inventory and coordinate e-waste disposal.
+ Support and maintain Windows 10 environments.
+ Climb ladders and access elevated areas (up to 25 feet) to reset wireless access points and replace hardware.
+ Perform other duties as assigned.
Essential Skills:
+ Strong analytical and problem-solving abilities.
+ Ability to work effectively under pressure and manage multiple critical tasks.
+ Sound judgment and decision-making skills in time-sensitive situations.
+ Excellent verbal and written communication skills.
+ Ability to prioritize tasks in a dynamic, fast-paced environment.
+ Comfortable working independently and as part of a team.
Physical Requirements:
+ Regular use of personal computer equipment.
+ Occasional stooping, crawling, and lifting of up to 50 lbs.
+ Ability to climb ladders and navigate catwalks and mezzanines while carrying equipment.
+ Must complete ladder safety training.
Technical Skills:
+ Desktop Support
+ Break/Fix Troubleshooting
+ Printer and Industrial Printer Support
+ Windows 10 Administration
+ Network and Server Support
+ Mobile RF Device Support
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Application Deadline
This position is anticipated to close on Oct 13, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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0
Technical Support Technician I
10176 New York, New York
ManpowerGroup
Posted 16 days ago
Job Viewed
Job Description
Our client, a leader in consumer electronics, is seeking a Technical Support Technician I to join their team. As a Technical Support Technician I, you will be part of the Customer Support Department supporting various teams across the organization. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a collaborative mindset which will align successfully in the organization.
**Job Title:** Technical Support Technician I
**Location:** New York, NY
**Pay Range:** $30 per hour
**What's the Job?**
+ Manage the Company's trade-in program for electronic devices.
+ Assist customers in resolving issues related to consumer electronics.
+ Handle transactional tickets and help tickets, conducting investigations and deep dives.
+ Provide technical support to end users via phone, email, and in-person requests.
+ Document, track, and monitor problems to ensure timely resolutions.
**What's Needed?**
+ 2-4 years of experience in level 2-3 customer support, technical support, combined with customer service.
+ Proficiency in Microsoft Office Suite.
+ Ability to work independently while collaborating with multiple teams.
+ Strong analytical and problem-solving skills.
+ Excellent customer service and communication skills.
+ Associate's degree in a related area is preferred.
**What's in it for me?**
+ Opportunity to work in a dynamic and innovative environment.
+ Gain valuable experience in technical support and customer service.
+ Collaborate with diverse teams across a leading organization.
+ Enhance your skills in problem-solving and technical troubleshooting.
+ Be part of a company that values inclusivity and diversity.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
**Job Title:** Technical Support Technician I
**Location:** New York, NY
**Pay Range:** $30 per hour
**What's the Job?**
+ Manage the Company's trade-in program for electronic devices.
+ Assist customers in resolving issues related to consumer electronics.
+ Handle transactional tickets and help tickets, conducting investigations and deep dives.
+ Provide technical support to end users via phone, email, and in-person requests.
+ Document, track, and monitor problems to ensure timely resolutions.
**What's Needed?**
+ 2-4 years of experience in level 2-3 customer support, technical support, combined with customer service.
+ Proficiency in Microsoft Office Suite.
+ Ability to work independently while collaborating with multiple teams.
+ Strong analytical and problem-solving skills.
+ Excellent customer service and communication skills.
+ Associate's degree in a related area is preferred.
**What's in it for me?**
+ Opportunity to work in a dynamic and innovative environment.
+ Gain valuable experience in technical support and customer service.
+ Collaborate with diverse teams across a leading organization.
+ Enhance your skills in problem-solving and technical troubleshooting.
+ Be part of a company that values inclusivity and diversity.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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1
Staff Technical Support Technician
New Carlisle, Ohio
Russell Tobin
Posted today
Job Viewed
Job Description
6 Months with a possible extension Job Description:
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision.
Roles & Responsibilities :
This position requires the successful candidate report to a site location.
You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
You will launch cutting edge server technologies and solve diverse networking impairments.
You will quickly and accurately assess a wide range of infrastructure issues, which requires a good understanding of computers, servers, switches and various networking devices from both a hardware and software perspective and a demonstrated willingness to learn and apply new technology.
To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision.
Roles & Responsibilities :
This position requires the successful candidate report to a site location.
You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
You will launch cutting edge server technologies and solve diverse networking impairments.
You will quickly and accurately assess a wide range of infrastructure issues, which requires a good understanding of computers, servers, switches and various networking devices from both a hardware and software perspective and a demonstrated willingness to learn and apply new technology.
To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations.
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2
Staff Technical Support Technician
Westborough, Massachusetts
Kelly Science, Engineering, Technology & Telecom
Posted today
Job Viewed
Job Description
Important information: To be immediately considered, please send an updated version of your resume to
Title: Technical Support
Location: Westborough MA 01581
Duration: 12 months
W2 Contract (No C2C)
Pay rate: Can go up to $32 per hour
Shift -
~8am-4pm
Top 3 must haves - Customer Service Skills, Troubleshooting experience, multi-tasking skills
Troubleshoot user problems at the desktop.
Knowledge of PC hardware, software and networking issues.
Independently resolves hardware break-fix issues, network connectivity and application related questions for third party products.
Escalates or perform server functions, particularly related to resolving issues at the desktop as well as TCP/IP connectivity and IP set-ups.
Coordinates with the appropriate subject matter experts to obtain assistance to resolve concerns for proprietary applications of the client.
Assist Project Managers in the end to end process for destination moves and hardware/software upgrades. Includes client interviews, technology evaluations and recommendations, developing integration requirements, application configuration/distribution, UAT, on site resource management, technical training and Day One support.
Technical Support Specialist (Senior Level) Job Duties:
Evaluates system potential by testing compatibility of new programs with existing programs.
Evaluates expansions or enhancements by studying work load and capacity of computer system.
Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Performs and/or attends hardware/component factory acceptance testing.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Prepares reference for users by writing operating instructions.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Technical Support Specialist (Senior Level) Skills and Qualifications:
Problem Solving
Presenting Technical Information
Process Improvement
Software Maintenance
Software Testing
Network Design and Implementation
Load Balancing and Scalability
Vendor Relationships
Software Performance Tuning
Network Performance Tuning
Database Performance Tuning
Title: Technical Support
Location: Westborough MA 01581
Duration: 12 months
W2 Contract (No C2C)
Pay rate: Can go up to $32 per hour
Shift -
~8am-4pm
Top 3 must haves - Customer Service Skills, Troubleshooting experience, multi-tasking skills
Troubleshoot user problems at the desktop.
Knowledge of PC hardware, software and networking issues.
Independently resolves hardware break-fix issues, network connectivity and application related questions for third party products.
Escalates or perform server functions, particularly related to resolving issues at the desktop as well as TCP/IP connectivity and IP set-ups.
Coordinates with the appropriate subject matter experts to obtain assistance to resolve concerns for proprietary applications of the client.
Assist Project Managers in the end to end process for destination moves and hardware/software upgrades. Includes client interviews, technology evaluations and recommendations, developing integration requirements, application configuration/distribution, UAT, on site resource management, technical training and Day One support.
Technical Support Specialist (Senior Level) Job Duties:
Evaluates system potential by testing compatibility of new programs with existing programs.
Evaluates expansions or enhancements by studying work load and capacity of computer system.
Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Performs and/or attends hardware/component factory acceptance testing.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Prepares reference for users by writing operating instructions.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Technical Support Specialist (Senior Level) Skills and Qualifications:
Problem Solving
Presenting Technical Information
Process Improvement
Software Maintenance
Software Testing
Network Design and Implementation
Load Balancing and Scalability
Vendor Relationships
Software Performance Tuning
Network Performance Tuning
Database Performance Tuning
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3
LEVEL 2 TECHNICAL SUPPORT TECHNICIAN
Escanaba, Michigan
Michigan Broadband Services
Posted today
Job Viewed
Job Description
Job Description
Job Description
Salary: DOE
Michigan Broadband Services is looking for multiple Level 2 Technical Support Technicians to join our growing team. The Level 2 Support Technicians will report onsite to our Escanaba, MI office. The ideal candidate will have exceptional customer support skills and will be responsible for utilizing our in-place systems to enter and resolve end-user tickets in a timely and accurate manner. The Level 2 Technical Support Technician will report to the Level 2 Technical Support Manager. Our Level 2 Technical Support has extended business hours, and our Level 2 Technical Support Technicians will work rotating shifts that require some evenings, weekends and holidays as necessary.
RESPONSIBILITIES:
- Always deliver excellent customer experiences to our end-users in all interactions.
- Resolve new and escalated service tickets with minimal oversight, persevering until resolved.
- Handle inbound support requests with first-call resolution as a priority utilizing our in-place systems and diagnostic tools.
- Enter and close customer support requests in our internal system.
- Work directly with end-users in a timely, professional and courteous manner.
QUALIFICATIONS:
- Associates degree in technology related field or a combination of education and work experience.
- Knowledge of FTTH, DSL and VoIP technology
- Excellent problem solving and client relationship skills
- Ability to learn and retain new technology skills for troubleshooting processes.
- Must be a team player and present yourself professionally in high stress situations
BENEFITS:
- Health, dental and life insurance
- 401(k) with match
- Paid time off
- Holiday pay
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4
Maintenance Technician I - Technical Support (D Shift)
27528 Clayton, North Carolina
Novo Nordisk
Posted today
Job Viewed
Job Description
About the Department
At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.
In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At PS AM, you'll join a global network of manufacturing professionals who are passionate about what they do.
What we offer you:
+ Leading pay and annual performance bonus for all positions
+ All employees enjoy generous paid time off including 14 paid holidays
+ Health Insurance, Dental Insurance, Vision Insurance - effective day one
+ Guaranteed 8% 401K contribution plus individual company match option
+ Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
+ Free access to Novo Nordisk-marketed pharmaceutical products
+ Tuition Assistance
+ Life & Disability Insurance
+ Employee Referral Awards
At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.
The Position
Improve systems & equipment reliability in assigned process area, reduce system/equipment downtime associated with assigned process & support operation of assigned process.
Relationships
Reports to Manager/Supervisor Technical Support.
Essential Functions
+ Work in a safe & environmentally responsible way
+ Actively improve performance & reliability of process equipment
+ Restore function to equipment in an effective & technically correct manner
+ Actively lead Event Response
+ Plan & Perform corrective & preventative maintenance on assigned process
+ Monitor performance & trends & provides action plans for assigned process(s)
+ Support & implement system/equipment reliability improvement projects
+ Support & assist in training & coaching of process operations
+ Record & review maintenance & repair data in BPR's & associated forms
+ Review & coach the use of SAP to include Work Order oversight & completion
+ Other accountabilities, as assigned
Physical Requirements
Moves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. Routinely operates & inspects manufacturing equipment using hands. Ability to be on feet for up to a 12-hour shift. May require corrected vision to 20/25 based on role. May require color vision based on role. Occasionally ascends/descends a ladder. May be required to work at elevated heights. Occasionally works around odorous &/or hazardous materials. May be required to wear latex gloves. Occasionally performs critical job functions in extremely cold work environments. Occasionally positions oneself within confined spaces for inspection, repair & maintenance of equipment. Ability to work in loud noise environments with hearing protection. Occasionally works in outdoor weather conditions. Able to pass a driving exam for powered industrial trucks. Does not require a valid driver's license.
Qualifications
+ Education:
+ Associate's Degree in relevant field, or equivalent military training or industrial training (which includes a thorough understanding of mechanical, electrical & control systems) required
+ Minimum of three (3) years of relevant work experience required
+ Knowledgeable in the following systems:
+ Compressed Air, Electro-Mechanical controls, Electrical, Mechanical, Instrumentation & robotics preferred
+ Ability & experience with automated records systems such as SAP, schematics, wiring diagrams & other technical documents preferred
+ Computer literacy preferred
+ Knowledge & application experience of various troubleshooting strategies preferred
+ Organization/Planning:
+ Support planning & execution of process functions & lead coordination of planned & corrective maintenance activities to ensure successful process performance preferred
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
We're not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at . This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.
In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At PS AM, you'll join a global network of manufacturing professionals who are passionate about what they do.
What we offer you:
+ Leading pay and annual performance bonus for all positions
+ All employees enjoy generous paid time off including 14 paid holidays
+ Health Insurance, Dental Insurance, Vision Insurance - effective day one
+ Guaranteed 8% 401K contribution plus individual company match option
+ Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
+ Free access to Novo Nordisk-marketed pharmaceutical products
+ Tuition Assistance
+ Life & Disability Insurance
+ Employee Referral Awards
At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.
The Position
Improve systems & equipment reliability in assigned process area, reduce system/equipment downtime associated with assigned process & support operation of assigned process.
Relationships
Reports to Manager/Supervisor Technical Support.
Essential Functions
+ Work in a safe & environmentally responsible way
+ Actively improve performance & reliability of process equipment
+ Restore function to equipment in an effective & technically correct manner
+ Actively lead Event Response
+ Plan & Perform corrective & preventative maintenance on assigned process
+ Monitor performance & trends & provides action plans for assigned process(s)
+ Support & implement system/equipment reliability improvement projects
+ Support & assist in training & coaching of process operations
+ Record & review maintenance & repair data in BPR's & associated forms
+ Review & coach the use of SAP to include Work Order oversight & completion
+ Other accountabilities, as assigned
Physical Requirements
Moves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. Routinely operates & inspects manufacturing equipment using hands. Ability to be on feet for up to a 12-hour shift. May require corrected vision to 20/25 based on role. May require color vision based on role. Occasionally ascends/descends a ladder. May be required to work at elevated heights. Occasionally works around odorous &/or hazardous materials. May be required to wear latex gloves. Occasionally performs critical job functions in extremely cold work environments. Occasionally positions oneself within confined spaces for inspection, repair & maintenance of equipment. Ability to work in loud noise environments with hearing protection. Occasionally works in outdoor weather conditions. Able to pass a driving exam for powered industrial trucks. Does not require a valid driver's license.
Qualifications
+ Education:
+ Associate's Degree in relevant field, or equivalent military training or industrial training (which includes a thorough understanding of mechanical, electrical & control systems) required
+ Minimum of three (3) years of relevant work experience required
+ Knowledgeable in the following systems:
+ Compressed Air, Electro-Mechanical controls, Electrical, Mechanical, Instrumentation & robotics preferred
+ Ability & experience with automated records systems such as SAP, schematics, wiring diagrams & other technical documents preferred
+ Computer literacy preferred
+ Knowledge & application experience of various troubleshooting strategies preferred
+ Organization/Planning:
+ Support planning & execution of process functions & lead coordination of planned & corrective maintenance activities to ensure successful process performance preferred
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
We're not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at . This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
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5
Senior Field Service Technician - Remote Technical Support
33133 Miami, Florida
$75000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking an experienced and highly skilled Senior Field Service Technician to provide remote, world-class technical support for complex industrial machinery. This is a fully remote position, allowing you to leverage your expertise from anywhere within the US. You will be the primary point of contact for clients experiencing operational issues, providing advanced troubleshooting, diagnostic services, and detailed guidance via video conferencing, phone, and remote access tools. Responsibilities include analyzing system performance, identifying root causes of malfunctions, and guiding on-site personnel through intricate repair and maintenance procedures. You will document all troubleshooting steps, resolutions, and client interactions meticulously in our CRM system. A key aspect of this role is to develop and update technical documentation, FAQs, and best practice guides to enhance the efficiency of our support operations and empower our clients. The ideal candidate will possess a strong mechanical and electrical aptitude, with at least 7 years of hands-on experience in diagnosing and repairing complex industrial equipment, preferably within the manufacturing or automation sectors. A degree or certification in a relevant technical field (e.g., Industrial Maintenance, Electrical Engineering Technology) is strongly preferred. Exceptional problem-solving skills, the ability to think critically under pressure, and excellent communication skills are paramount. You must be adept at interpreting technical schematics, blueprints, and service manuals. Experience with remote diagnostic software and a proven ability to guide non-technical users through complex technical procedures are essential. This role demands self-motivation, excellent time management, and the ability to work independently with minimal supervision. You will be instrumental in ensuring minimal downtime for our clients and upholding our reputation for exceptional technical support. If you are a seasoned technician looking for a flexible, remote-first opportunity to apply your in-depth knowledge, we encourage you to apply.
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6
Lead Field Service Technician - Remote Technical Support
45201 Cincinnati, Ohio
$75000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a leading provider of industrial automation solutions, is seeking a highly skilled and experienced Lead Field Service Technician to transition into a fully remote technical support role. This position is crucial for providing expert remote assistance to on-site technicians and clients, troubleshooting complex issues, and ensuring the optimal performance of our sophisticated equipment. You will be the go-to expert for complex diagnostic and repair challenges, guiding field teams through resolution, all from the comfort of your home office.
Responsibilities:
Responsibilities:
- Provide advanced remote technical support and troubleshooting for industrial machinery and automation systems.
- Guide and mentor field service technicians via phone, video conferencing, and remote access tools to resolve complex equipment malfunctions and performance issues.
- Develop and maintain comprehensive technical documentation, including troubleshooting guides, repair manuals, and best practice advisories.
- Analyze equipment performance data and diagnostic logs to identify root causes of failures and recommend preventative maintenance strategies.
- Collaborate with the engineering and product development teams to provide feedback on equipment design, reliability, and potential improvements based on field insights.
- Manage and prioritize incoming remote support requests, ensuring timely and effective resolution.
- Conduct remote training sessions for field technicians and customers on equipment operation, maintenance, and troubleshooting procedures.
- Assist in the remote diagnosis of hardware and software issues related to control systems, sensors, and actuators.
- Maintain detailed records of all support interactions, resolutions, and customer feedback in the CRM system.
- Stay current with the latest technological advancements, product updates, and service procedures relevant to our client's equipment.
- Associate's or Bachelor's degree in Electrical Engineering Technology, Mechanical Engineering Technology, Industrial Technology, or a related field.
- A minimum of 7 years of experience as a Field Service Technician or in a similar hands-on technical support role, specializing in industrial equipment or complex machinery.
- Demonstrated expertise in diagnosing and repairing electro-mechanical systems, PLCs, HMIs, and industrial automation components.
- Exceptional problem-solving skills and the ability to think critically under pressure.
- Strong proficiency with remote diagnostic tools, video conferencing platforms, and digital collaboration software.
- Excellent communication and interpersonal skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.
- Ability to work independently and manage time effectively in a remote work environment.
- A strong understanding of electrical schematics, mechanical blueprints, and pneumatic/hydraulic systems.
- Customer-focused approach with a commitment to providing high-quality support.
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7
Technical - Research Support Technician
54956 Neenah, Wisconsin
Actalent
Posted today
Job Viewed
Job Description
Job Title: Technical - Research Support Technician Job Description
We are seeking a dedicated Technical - Research Support Technician to join our team. This role involves creating documents necessary for collecting data for Consumer Product Studies, processing and loading collected data into databases, and manipulating data in Excel spreadsheets. You will also be responsible for keying data from source documents and learning new applications and processes to troubleshoot and resolve issues.
Responsibilities
+ Create documents needed for data collection in Consumer Product Studies.
+ Process collected data and load it into the database.
+ Manipulate and work with data in Excel spreadsheets.
+ Key data from source documents.
+ Learn and utilize applications and processes for problem-solving.
+ Set up electronic systems and use QuarkXpress for paper formatting.
+ File study materials for record retention and quality assurance.
+ Conduct data entry and quality control using Microsoft Office and Excel.
Essential Skills
+ 1+ years of experience in data entry and quality assurance.
+ Attention to detail.
+ Proficiency in Microsoft Office and Excel.
Additional Skills & Qualifications
+ Degree in the Sciences preferred.
Work Environment
This position is hybrid, requiring onsite presence during the week for tasks involving physical paper records/files that cannot leave the office. The schedule is flexible, with an expectation of being onsite usually until about 2 PM when the direct manager is present. The role averages roughly 12-15 hours per week and will eventually involve splitting time across five different assignments.
Job Type & Location
This is a Contract position based out of Neenah, Wisconsin.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Neenah,WI.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
We are seeking a dedicated Technical - Research Support Technician to join our team. This role involves creating documents necessary for collecting data for Consumer Product Studies, processing and loading collected data into databases, and manipulating data in Excel spreadsheets. You will also be responsible for keying data from source documents and learning new applications and processes to troubleshoot and resolve issues.
Responsibilities
+ Create documents needed for data collection in Consumer Product Studies.
+ Process collected data and load it into the database.
+ Manipulate and work with data in Excel spreadsheets.
+ Key data from source documents.
+ Learn and utilize applications and processes for problem-solving.
+ Set up electronic systems and use QuarkXpress for paper formatting.
+ File study materials for record retention and quality assurance.
+ Conduct data entry and quality control using Microsoft Office and Excel.
Essential Skills
+ 1+ years of experience in data entry and quality assurance.
+ Attention to detail.
+ Proficiency in Microsoft Office and Excel.
Additional Skills & Qualifications
+ Degree in the Sciences preferred.
Work Environment
This position is hybrid, requiring onsite presence during the week for tasks involving physical paper records/files that cannot leave the office. The schedule is flexible, with an expectation of being onsite usually until about 2 PM when the direct manager is present. The role averages roughly 12-15 hours per week and will eventually involve splitting time across five different assignments.
Job Type & Location
This is a Contract position based out of Neenah, Wisconsin.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Neenah,WI.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
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8
Technical Support
Remote
$22 - $27 per hour
Next Level Door & Millwork Inc
Posted 24 days ago
Job Viewed
Job Description
We are currently seeking a friendly and highly skilled Technical Support Engineer to provide enterprise-level support to our vast customer base. This technician must be able to provide support via phone, web, email, chat, and other channels as needed. Excellence in customer service skills is a must. A background in IT support or engineering is also required. We are looking for a self-motivated person who is willing to take ownership of customer issues reported and see those problems through to resolution. Ideal candidates will be comfortable researching, diagnosing, troubleshooting, and identifying solutions to resolve any issues presented. S/he must also be able to follow standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction.
Technical Support Duties and Responsibilities- Able to demonstrate leadership skills and take ownership of customer issues reported
- Commitment, focus, and follow-through needed to see problems through to resolution
- Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
- Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction
- Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
- Superb written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
- Great written communication skills needed to prepare accurate, clear, and timely reports
- Commitment to documenting knowledge in the form of knowledge base tech notes and articles
- BS degree in Information Technology, Computer Science, or similar
- Significant work experience in technical support, IT support, or as a technical engineer
- Working knowledge of Unix/Linux systems, utilities, and scripting
- Aptitude for problem-solving
- Excellent client-facing/customer service skills
- Excellent written and verbal communication skills
- Ability to focus and follow-through to resolution of issues
- Ability to diffuse tension and work the issue at hand
Company Details
Next Level Door & Millwork, Inc. is a reputable supplier and installer of residential, custom and commercial builder products in the Southwestern United States. Through our experience, craftsmanship and use of the latest technology, we have become synonymous with the best products and service in the industry. No detail or client is too large or small. We’re determined to exceed expectations.
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