12,821 Senior Technology jobs in the United States
Technology Expert Surface Preparation
Posted 8 days ago
Job Viewed
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Leads process design and development activities for new programs.
- Identifies and lead productivity improvements through process engineering, maintenance, and technicians.
- Productivity improvements focused on equipment OEE, transfer efficiency, machine utilization, line density and throughput.
- Provide support for design reviews and design for manufacturability.
- Establishes and follow best practice in global surface preparation standards.
- Creates and issues Statement of Work (SOW) for RFQs.
- Oversee and manage sourcing of surface preparations processing equipment, validation, and launch.
- Collaborate with engineering and production teams to implement advanced manufacturing technologies.
- Stay current with industry trends and advancements in surface preparation technologies.
- Participate in continuous improvement initiatives to enhance product quality and reduce costs.
- Identify and read across technology from other industries.
SUPERVISORY RESPONSIBILITIES : None.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have good interpersonal skills, with the ability to communicate with Industrial, Engineering, production, and other plant and office personnel. Attention to detail and accuracy. Must have good computer skills with a working knowledge of electrical, safety, labeling, and sensing devices, Programable Logic Controllers. Robot Programming and troubleshooting maybe required. Must understand and be able to implement changes to mechanical, pneumatic, hydraulic, and electrical systems in a manufacturing environment.
EDUCATION &/or EXPERIENCE:
Bachelor's Degree, master's degree preferred, in chemical or materials science with five plus years of related experience. Ten-Fifteen plus years experienced in surface preparation, coating applications, grit blasting, and phosphate relevant experience is acceptable over degree.
MATHEMATICAL SKILLS:
College advanced level math skills
COMPUTER SKILLS:
Good computer skills, proficient in Microsoft Office Software
REQUIREMENTS (Continued):
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and process several abstract and concrete variables. Must be able to assess reasonableness of the analysis performed.
CERTIFICATES, LICENSES, REGISTRATIONS: None
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stoop, kneel, and crouch. The employee must occasionally lift and/or move up to ten pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee will be in a shared office (cubicle) environment. There may be occasions where the employee will have tasks to perform in a Laboratory environment and a Manufacturing environment, where Personal Protective Equipment such as Hearing Protection, Safety Glasses and Safety Shoes are required.
Sr. Technology Expert Labs Services Seller

Posted today
Job Viewed
Job Description
As we tackle the world's biggest challenges, IBM continues to grow, and we're looking for talented Sales Leaders to join us in this new era. Be part of a diverse and global team of thinkers and doers - people who want to make an impact, cultivate their expertise and collaborate with some of the world's top business and technology professionals.
IBM Expert Labs has 2,500+ services experts available globally that provide the specialized skills and expertise our clients need to achieve the highest return on their investment in IBM Data & AI, Automation and AI Apps software. We are looking to hire a Services Sales Professional that is passionate about helping clients, driving outcomes, and meeting sales targets. In addition to building strong client relationships, you will be responsible for services sales signings (ACV), revenue, and gross profit.
You are a competitive, consultative seller who loves to solve problems and win deals. You listen to understand client needs and desired outcomes-and you sell the solution to achieve that outcome. You sell solutions via a consultative approach-e.g. you sell the outcome to the client proposing the right services to meet their needs.
**Your role and responsibilities**
· Achieve services signings, revenue and GP targets quarterly and annually.
· Create, manage and prospect sales pipeline to achieve assigned territory quota.
· Accurately forecast your sales pipeline on a weekly, monthly and quarterly basis.
· Generate new signings by building client relationships, teaming with software and BP sellers to attach services to software deals.
· Scope, validate and win services deals, leverage team of enterprise architects, technical principals, proposal leaders, and delivery consultants.
· Prepare and present services configurations and pricing for the solution, negotiate the terms, conditions and pricing.
· Know and systematically manage the steps to closure.
· Lead post-signature activities for contract integration, change management, governance activities, up sells and renegotiations.
· Once the deal is signed, work closely with the service delivery manager to transition to perform by ensuring the scope and expectations are understood, ensuring project success.
· Following closure, you will be responsible for maintaining the customer relationship to upsell future services to generate new pipeline.
**Required technical and professional expertise**
· Achievement of sales quotas
· Strong customer relationships
· Project delivery experience
· Services Sales experience
· Cloud and container product knowledge
· Ability to architect complex solutions using multiple offerings and technologies to delivery desire customer outcomes
· Territory management
· Forecast management
· Sales execution skills
· Prospecting skills
· Negotiation skills
· Closing skills
· Presentation skills
· Self-confidence
**Preferred technical and professional experience**
· 7-10 years of enterprise sales experience
· Solid record of achieving sales targets
· Client relationship skills
· Ability to work in a fast-pace, cross functional team
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Sr. Technology Expert Labs Services Seller

Posted today
Job Viewed
Job Description
As we tackle the world's biggest challenges, IBM continues to grow, and we're looking for talented Sales Leaders to join us in this new era. Be part of a diverse and global team of thinkers and doers - people who want to make an impact, cultivate their expertise and collaborate with some of the world's top business and technology professionals.
IBM Expert Labs has 2,500+ services experts available globally that provide the specialized skills and expertise our clients need to achieve the highest return on their investment in IBM Data & AI, Automation and AI Apps software. We are looking to hire a Services Sales Professional that is passionate about helping clients, driving outcomes, and meeting sales targets. In addition to building strong client relationships, you will be responsible for services sales signings (ACV), revenue, and gross profit.
You are a competitive, consultative seller who loves to solve problems and win deals. You listen to understand client needs and desired outcomes-and you sell the solution to achieve that outcome. You sell solutions via a consultative approach-e.g. you sell the outcome to the client proposing the right services to meet their needs.
**Your role and responsibilities**
· Achieve services signings, revenue and GP targets quarterly and annually.
· Create, manage and prospect sales pipeline to achieve assigned territory quota.
· Accurately forecast your sales pipeline on a weekly, monthly and quarterly basis.
· Generate new signings by building client relationships, teaming with software and BP sellers to attach services to software deals.
· Scope, validate and win services deals, leverage team of enterprise architects, technical principals, proposal leaders, and delivery consultants.
· Prepare and present services configurations and pricing for the solution, negotiate the terms, conditions and pricing.
· Know and systematically manage the steps to closure.
· Lead post-signature activities for contract integration, change management, governance activities, up sells and renegotiations.
· Once the deal is signed, work closely with the service delivery manager to transition to perform by ensuring the scope and expectations are understood, ensuring project success.
· Following closure, you will be responsible for maintaining the customer relationship to upsell future services to generate new pipeline.
**Required technical and professional expertise**
· Achievement of sales quotas
· Strong customer relationships
· Project delivery experience
· Services Sales experience
· Cloud and container product knowledge
· Ability to architect complex solutions using multiple offerings and technologies to delivery desire customer outcomes
· Territory management
· Forecast management
· Sales execution skills
· Prospecting skills
· Negotiation skills
· Closing skills
· Presentation skills
· Self-confidence
**Preferred technical and professional experience**
· 7-10 years of enterprise sales experience
· Solid record of achieving sales targets
· Client relationship skills
· Ability to work in a fast-pace, cross functional team
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
WW Technology Expert Labs Services Offering Leader

Posted 5 days ago
Job Viewed
Job Description
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
**Your role and responsibilities**
The Technology Expert Labs Services Offerings Leader is a strategic role responsible for driving growth and revenue for Services Offerings across IBM Software and Infrastructure. In order to scale, Technology Expert Labs wants to grow sales of repeatable, pre-scoped deliverables from 7% to 50% of the our total revenue.
Key Responsibilities
- Lead definition and implementation of a consistent strategy and framework for IBM Software and Infrastructure Services Offerings
- Manage the end-to-end development and tracking of Services Offerings that resonate with the market and drive growth and revenue
- Develop and manage processes to continually assess and improve Services Offerings
- Partner with sales, finance and legal teams to define transaction methods for Services Offerings that map to customer and services delivery requirements such as milestone based revenue recognition
- Partner with CIO and tooling teams to simplify the sale of Services Offerings across channels and allow for auto-attach of Services Offerings to IBM Software sales
**Required technical and professional expertise**
Professional Services Leadership Experience: Seasoned technical leadership and credibility, with proven experience of defining and implementing a consistent strategy and framework to drive adoption of complex, enterprise-grade technology solutions.
Project Management Skills: Applied knowledge and skill on project management and program management including creating and executing project management plans including, scope and change controls, communication plans with stakeholder meetings, status reporting and project health metrics, and deliverables management with time and financial controls.
Global Service Experience: Demonstrated knowledge of portfolio and program management techniques and frameworks for services/consulting type business globally.
Experienced Problem Solver and Influencer: Adept at navigating matrixed and cross-functional organizations to resolve issues, propose risk mitigation strategies and provide project direction that quickly builds credibility and influences as a trusted advisor.
**Preferred technical and professional experience**
Knowledge in IBM services delivery and subscription offerings as well as IBM QTC systems and processes
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
WW Technology Expert Labs Services Offering Leader

Posted 5 days ago
Job Viewed
Job Description
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
**Your role and responsibilities**
The Technology Expert Labs Services Offerings Leader is a strategic role responsible for driving growth and revenue for Services Offerings across IBM Software and Infrastructure. In order to scale, Technology Expert Labs wants to grow sales of repeatable, pre-scoped deliverables from 7% to 50% of the our total revenue.
Key Responsibilities
- Lead definition and implementation of a consistent strategy and framework for IBM Software and Infrastructure Services Offerings
- Manage the end-to-end development and tracking of Services Offerings that resonate with the market and drive growth and revenue
- Develop and manage processes to continually assess and improve Services Offerings
- Partner with sales, finance and legal teams to define transaction methods for Services Offerings that map to customer and services delivery requirements such as milestone based revenue recognition
- Partner with CIO and tooling teams to simplify the sale of Services Offerings across channels and allow for auto-attach of Services Offerings to IBM Software sales
**Required technical and professional expertise**
Professional Services Leadership Experience: Seasoned technical leadership and credibility, with proven experience of defining and implementing a consistent strategy and framework to drive adoption of complex, enterprise-grade technology solutions.
Project Management Skills: Applied knowledge and skill on project management and program management including creating and executing project management plans including, scope and change controls, communication plans with stakeholder meetings, status reporting and project health metrics, and deliverables management with time and financial controls.
Global Service Experience: Demonstrated knowledge of portfolio and program management techniques and frameworks for services/consulting type business globally.
Experienced Problem Solver and Influencer: Adept at navigating matrixed and cross-functional organizations to resolve issues, propose risk mitigation strategies and provide project direction that quickly builds credibility and influences as a trusted advisor.
**Preferred technical and professional experience**
Knowledge in IBM services delivery and subscription offerings as well as IBM QTC systems and processes
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
WW Technology Expert Labs Services Offering Leader

Posted 5 days ago
Job Viewed
Job Description
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
**Your role and responsibilities**
The Technology Expert Labs Services Offerings Leader is a strategic role responsible for driving growth and revenue for Services Offerings across IBM Software and Infrastructure. In order to scale, Technology Expert Labs wants to grow sales of repeatable, pre-scoped deliverables from 7% to 50% of the our total revenue.
Key Responsibilities
- Lead definition and implementation of a consistent strategy and framework for IBM Software and Infrastructure Services Offerings
- Manage the end-to-end development and tracking of Services Offerings that resonate with the market and drive growth and revenue
- Develop and manage processes to continually assess and improve Services Offerings
- Partner with sales, finance and legal teams to define transaction methods for Services Offerings that map to customer and services delivery requirements such as milestone based revenue recognition
- Partner with CIO and tooling teams to simplify the sale of Services Offerings across channels and allow for auto-attach of Services Offerings to IBM Software sales
**Required technical and professional expertise**
Professional Services Leadership Experience: Seasoned technical leadership and credibility, with proven experience of defining and implementing a consistent strategy and framework to drive adoption of complex, enterprise-grade technology solutions.
Project Management Skills: Applied knowledge and skill on project management and program management including creating and executing project management plans including, scope and change controls, communication plans with stakeholder meetings, status reporting and project health metrics, and deliverables management with time and financial controls.
Global Service Experience: Demonstrated knowledge of portfolio and program management techniques and frameworks for services/consulting type business globally.
Experienced Problem Solver and Influencer: Adept at navigating matrixed and cross-functional organizations to resolve issues, propose risk mitigation strategies and provide project direction that quickly builds credibility and influences as a trusted advisor.
**Preferred technical and professional experience**
Knowledge in IBM services delivery and subscription offerings as well as IBM QTC systems and processes
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
WW Technology Expert Labs Services Offering Leader

Posted today
Job Viewed
Job Description
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
**Your role and responsibilities**
The Technology Expert Labs Services Offerings Leader is a strategic role responsible for driving growth and revenue for Services Offerings across IBM Software and Infrastructure. In order to scale, Technology Expert Labs wants to grow sales of repeatable, pre-scoped deliverables from 7% to 50% of the our total revenue.
Key Responsibilities
- Lead definition and implementation of a consistent strategy and framework for IBM Software and Infrastructure Services Offerings
- Manage the end-to-end development and tracking of Services Offerings that resonate with the market and drive growth and revenue
- Develop and manage processes to continually assess and improve Services Offerings
- Partner with sales, finance and legal teams to define transaction methods for Services Offerings that map to customer and services delivery requirements such as milestone based revenue recognition
- Partner with CIO and tooling teams to simplify the sale of Services Offerings across channels and allow for auto-attach of Services Offerings to IBM Software sales
**Required technical and professional expertise**
Professional Services Leadership Experience: Seasoned technical leadership and credibility, with proven experience of defining and implementing a consistent strategy and framework to drive adoption of complex, enterprise-grade technology solutions.
Project Management Skills: Applied knowledge and skill on project management and program management including creating and executing project management plans including, scope and change controls, communication plans with stakeholder meetings, status reporting and project health metrics, and deliverables management with time and financial controls.
Global Service Experience: Demonstrated knowledge of portfolio and program management techniques and frameworks for services/consulting type business globally.
Experienced Problem Solver and Influencer: Adept at navigating matrixed and cross-functional organizations to resolve issues, propose risk mitigation strategies and provide project direction that quickly builds credibility and influences as a trusted advisor.
**Preferred technical and professional experience**
Knowledge in IBM services delivery and subscription offerings as well as IBM QTC systems and processes
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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WW Technology Expert Labs Services Offering Leader

Posted today
Job Viewed
Job Description
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
**Your role and responsibilities**
The Technology Expert Labs Services Offerings Leader is a strategic role responsible for driving growth and revenue for Services Offerings across IBM Software and Infrastructure. In order to scale, Technology Expert Labs wants to grow sales of repeatable, pre-scoped deliverables from 7% to 50% of the our total revenue.
Key Responsibilities
- Lead definition and implementation of a consistent strategy and framework for IBM Software and Infrastructure Services Offerings
- Manage the end-to-end development and tracking of Services Offerings that resonate with the market and drive growth and revenue
- Develop and manage processes to continually assess and improve Services Offerings
- Partner with sales, finance and legal teams to define transaction methods for Services Offerings that map to customer and services delivery requirements such as milestone based revenue recognition
- Partner with CIO and tooling teams to simplify the sale of Services Offerings across channels and allow for auto-attach of Services Offerings to IBM Software sales
**Required technical and professional expertise**
Professional Services Leadership Experience: Seasoned technical leadership and credibility, with proven experience of defining and implementing a consistent strategy and framework to drive adoption of complex, enterprise-grade technology solutions.
Project Management Skills: Applied knowledge and skill on project management and program management including creating and executing project management plans including, scope and change controls, communication plans with stakeholder meetings, status reporting and project health metrics, and deliverables management with time and financial controls.
Global Service Experience: Demonstrated knowledge of portfolio and program management techniques and frameworks for services/consulting type business globally.
Experienced Problem Solver and Influencer: Adept at navigating matrixed and cross-functional organizations to resolve issues, propose risk mitigation strategies and provide project direction that quickly builds credibility and influences as a trusted advisor.
**Preferred technical and professional experience**
Knowledge in IBM services delivery and subscription offerings as well as IBM QTC systems and processes
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
WW Technology Expert Labs Services Offering Leader

Posted today
Job Viewed
Job Description
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
**Your role and responsibilities**
The Technology Expert Labs Services Offerings Leader is a strategic role responsible for driving growth and revenue for Services Offerings across IBM Software and Infrastructure. In order to scale, Technology Expert Labs wants to grow sales of repeatable, pre-scoped deliverables from 7% to 50% of the our total revenue.
Key Responsibilities
- Lead definition and implementation of a consistent strategy and framework for IBM Software and Infrastructure Services Offerings
- Manage the end-to-end development and tracking of Services Offerings that resonate with the market and drive growth and revenue
- Develop and manage processes to continually assess and improve Services Offerings
- Partner with sales, finance and legal teams to define transaction methods for Services Offerings that map to customer and services delivery requirements such as milestone based revenue recognition
- Partner with CIO and tooling teams to simplify the sale of Services Offerings across channels and allow for auto-attach of Services Offerings to IBM Software sales
**Required technical and professional expertise**
Professional Services Leadership Experience: Seasoned technical leadership and credibility, with proven experience of defining and implementing a consistent strategy and framework to drive adoption of complex, enterprise-grade technology solutions.
Project Management Skills: Applied knowledge and skill on project management and program management including creating and executing project management plans including, scope and change controls, communication plans with stakeholder meetings, status reporting and project health metrics, and deliverables management with time and financial controls.
Global Service Experience: Demonstrated knowledge of portfolio and program management techniques and frameworks for services/consulting type business globally.
Experienced Problem Solver and Influencer: Adept at navigating matrixed and cross-functional organizations to resolve issues, propose risk mitigation strategies and provide project direction that quickly builds credibility and influences as a trusted advisor.
**Preferred technical and professional experience**
Knowledge in IBM services delivery and subscription offerings as well as IBM QTC systems and processes
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
WW Technology Expert Labs Services Offering Leader

Posted today
Job Viewed
Job Description
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
**Your role and responsibilities**
The Technology Expert Labs Services Offerings Leader is a strategic role responsible for driving growth and revenue for Services Offerings across IBM Software and Infrastructure. In order to scale, Technology Expert Labs wants to grow sales of repeatable, pre-scoped deliverables from 7% to 50% of the our total revenue.
Key Responsibilities
- Lead definition and implementation of a consistent strategy and framework for IBM Software and Infrastructure Services Offerings
- Manage the end-to-end development and tracking of Services Offerings that resonate with the market and drive growth and revenue
- Develop and manage processes to continually assess and improve Services Offerings
- Partner with sales, finance and legal teams to define transaction methods for Services Offerings that map to customer and services delivery requirements such as milestone based revenue recognition
- Partner with CIO and tooling teams to simplify the sale of Services Offerings across channels and allow for auto-attach of Services Offerings to IBM Software sales
**Required technical and professional expertise**
Professional Services Leadership Experience: Seasoned technical leadership and credibility, with proven experience of defining and implementing a consistent strategy and framework to drive adoption of complex, enterprise-grade technology solutions.
Project Management Skills: Applied knowledge and skill on project management and program management including creating and executing project management plans including, scope and change controls, communication plans with stakeholder meetings, status reporting and project health metrics, and deliverables management with time and financial controls.
Global Service Experience: Demonstrated knowledge of portfolio and program management techniques and frameworks for services/consulting type business globally.
Experienced Problem Solver and Influencer: Adept at navigating matrixed and cross-functional organizations to resolve issues, propose risk mitigation strategies and provide project direction that quickly builds credibility and influences as a trusted advisor.
**Preferred technical and professional experience**
Knowledge in IBM services delivery and subscription offerings as well as IBM QTC systems and processes
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.